Page 10 of 10 · complaints 451–465 of 465

2018 Chevrolet Traverse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Fuel/Propulsion System
Filed Jun 28, 20181 milesWA

THE GIST OF THIS COMPLAINT IS THAT THERE IS NO WAY TO LOCK THE GAS FILLER DOOR, SO ANYONE AT ANY TIME CAN OPEN THE GAS FILLER DOOR AND POTENTIALLY ACCESS AND/OR CONTAMINATE THE FUEL. THIS IS A SAFETY AND ENVIRONMENTAL HAZARD. THERE IS NO GAS CAP, EITHER. ITS IS A "CAPLESS" DESIGN, SO ANYONE CAN ACCESS THE VEHICLE'S FUEL SYSTEM.

Fuel/Propulsion System
Filed Jun 22, 2018AZ

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION CHEVROLET ARROWHEAD, 9055 W BELL RD, PEORIA, AZ 85382, (623) 428-8851), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Engine
Filed Jun 22, 201810,000 milesAZ

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT SWITCH GEARS EASILY. THE CONTACT STATED THAT EMISSION FUMES ENTERED INTO THE CABIN OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A CLICKING NOISE ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. SANDS CHEVROLET-SURPRISE IN SURPRISE, ARIZONA WAS MADE AWARE OF THE FAILURES AND DIAGNOSED THAT A DUSTING CAP MAY HAVE BEEN LOOSE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO AUTONATION CHEVROLET ARROWHEAD IN PEORIA, ARIZONA, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-432-436-5007. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Structure › Body
Filed Jun 20, 201813,000 milesKS

MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER, ON MAY 16, 2018

Electrical System
Filed Jun 4, 20189,000 milesTX

PURCHASED A 2018 CHEVROLET TRAVERSE IN OCTOBER. BEGINNING WITHIN THE FIRST 30 DAYS THE CAR MADE A LOUD ROARING NOISE WHEN @ 2100 RPM AND GOING APPROXIMATELY 74 MPH. JUST THOUGHT IT WAS A FLUKE. THEN STARTING IN DECEMBER, WHILE TRAVELLING OUT OF TOWN, IT PERSISTED EVERY TIME WE DROVE IT. IT ALSO WOULD LOSE POWER OR SOMETHING STRANGE WHEN PUTTING IT IN GEAR AFTER BACKING OUT OF OUR DRIVEWAY. WE WOULD ACCELERATE FOR A SHORT DISTANCE WHEN THE RPM'S WOULD REV-UP TO 6-7,000 RPM BUT THE CAR WOULDN'T GO. IT WAS ALMOST AS IF IT WOULD SLIP ITSELF INTO NEUTRAL WHILE GOING DOWN THE ROAD. WE HAVE TAKEN THE CAR IN 4 DIFFERENT TIMES FOR REPAIR AND THE PROBLEM HAS NOT BEEN FIXED. THE CAR ALSO TURNS ITSELF OFF. THE PANEL GOES BLACK. WHEN WE START HEARING A LOUD RUMBLING NOISE WHILE SITTING IN NEUTRAL AT A FAST FOOD DRIVE THRU OR RED LIGHT WE TURN THE AIR CONDITIONING OFF TO TRY AND HEAR THE NOISE BETTER AND THE CAR DIES AND THE PANEL GOES BLACK. WE HAVE HAD TO ACTUALLY RE-START THE CAR. WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND ARE RETURNING IT DO THE DEALERSHIP TOMORROW FOR OUR FINAL TIME. THEY HAVE BEEN GIVEN NUMEROUS OPPORTUNITIES TO REPAIR THE PROBLEM AND THINGS ARE ACTUALLY GETTING WORSE. THIS IS SUCH A SHAME BECAUSE WE WERE SO EXCITED ABOUT OUR NEW CAR. WE LIVE ON A VERY BUSY ROAD WHERE VEHICLES AND 18 WHEELERS CAN GO IN EXCESS OF 70 MILES AN HOUR AND I AM AFRAID TO PULL OUT OF MY DRIVEWAY WITH THIS CAR. WE HAVE EVEN COASTED TO THE SIDE OF THE ROAD WHEN IT LOOSES POW

Air BagsCrash1 injured
Filed May 3, 20183,300 milesNY

MY WIFE HIT A TELEPHONE POLE HEAD ON, VEHICLE WAS A TOTAL LOSS. VEHICLE HAD 3000 MILES ON IT. MY WIFE HAD A SEAT BELT ON BUT WAS STILL INJURED. . ALSO ON STAR NEVER CAME ON. AN INVESTIGATOR FROM GM WAS HERE TODAY,AND SAID I SHOULD GET A COPY OF HIS REPORT.

Service Brakes
Filed Apr 25, 2018438 milesKS

109 MILES ON MY TRAVERSE 2018 & ENGINE LIGHT CAME ON WHEN I STARTED THE VEHICLE. DALE WILLEY AUTOMOTIVE REPLACED THE POWER BRAKE BOOSTER VACUUM CHECK VALVE & HOSE. DROVE IT AND WITHIN 2 DAYS WHILE RESTARTING THE VEHICLE, THE ENGINE LIGHT WAS BACK ON AGAIN. DROVE IT OVER THE WEEKEND AND RETURNED TO THE DEALER AT 438 MILES AND THE POWER BRAKE BOOSTER WAS REPLACED. HAVE HAD NO ISSUES AFTER THIS WAS DONE REGARDING THE BRAKES.

Engine
Filed Apr 25, 20187,256 milesKS

AT 7,256 MILES, THE ENGINE LIGHT CAME ON. DALE WILLEY AUTOMOTIVE REPLACED THE ENGINE COOLANT FAN MOTOR & ASSEMBLY, AS IT WAS INTERMITTENTLY TURNING ON & OFF, CAUSING A CODE TO BE FIRED FOR THE ENGINE LIGHT. THE RADIATOR ALSO HAD TO BE REPLACED DUE TO A LEAK. ALSO, A FUSE HAD TO BE REPLACED THAT WAS INSTALLED INCORRECTLY BY THE FACTORY WITH A PLASTIC COATING COVERING THE METAL CONTACT OF THE FUSE WHICH WAS CAUSING INTERMITTENT POWER .

Service Brakes
Filed Mar 31, 20181,000 milesNY

AFTER ABOUT 1000 MILES THE BRAKES STARTED GRINDING, AND ALERT WOULD POP UP TO SERVICE THEM AND THEY WOULD BE A HEAVY VIBRATION AS THE ANTILOCK BRAKES WOULD BE KICKING IN EVEN AT VERY LOW SPEED'S. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WHERE THEY REPLACED ALL OF THE BRAKE SENSORS, AFTER ANOTHER TWO WEEKS IT STARTED HAPPENING AGAIN THEY REPLACED THE WIRING HARNESS BECAUSE THEY SAID IT HAD A SHORT IN IT . BOTH TIMES I WAS TOLD THE PARTS ON NATIONAL BACKORDER WHICH LED ME TO BELIEVE THIS IS A LARGE PROBLEM. IT HAS NOW HAPPENED THE THIRD AND FOURTH TIME BUT I HAVE NOT HAD TIME TO BRING IT BACK TO THE DEALERSHIP. I LOST ALMOST 2 WEEKS OF HAVING THE CAR IN THE FIRST TWO MONTHS THAT I'VE OWNED IT. IT NOW HAS 3500 MILES ON IT. THE PROBLEM IS HAPPENING AT 5 MPH AND EVEN ON THE HIGHWAY EVERY TIME THE BRAKES WERE TOUCHED

Electronic Stability Control (esc)
Filed Mar 21, 20189,000 milesNC

I WAS DRIVING ON A 45 MPH ROAD, SLOWLY COMING TO A STOP WHEN THE ENGINE STARTED TO SPUTTER, ALMOST LIKE A PUTT-PUTT FEELING. WHEN I CAME TO A COMPLETE STOP, & THE AUTO STOP FEATURE CLICKED ON, THE CHECK ENGINE LIGHT CAME ON. WHEN I RESUMED DRIVING & TRIED TO GET UP TO THE POSTED SPEED LIMIT, IT WAS HARD TO ACCELERATE. I WAS ABLE TO GET TO THE POSTED SPEED LIMIT OF 55 MPH, BUT IT FELT LIKE THE ACCLERATOR WAS RESISTING. I THOUGHT MAYBE THE SENSOR CAME ON BY ACCIDENT, SO WHEN I GOT HOME, I POWERED THE VEHICLE OFF, WAITED 30 SECONDS, & POWERED IT BACK ON. THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE THE VEHICLE IMMEDIATELY TO THE DEALERSHIP WHERE THEY WERE ABLE TO DIAGNOSE THAT THE CRANKSHAFT WIRING HARNESS SENSOR NEEDED TO BE REPLACED. MY CAR AT THE TIME OF BEING DROPPED OFF AT THE DEALERSHIP HAD APPROXIMATELY 9000 MILES ON IT, & I PURCHASED IT IN NOVEMBER 2017.

Power Train
Filed Feb 20, 2018100 milesVA

I PURCHASED A 2018 TRAVERSE/REDLINE ON 6 FEB 2018, DROVE IT LESS THAN 100 MILES, AND THE TRANSMISSION STOPPED WORKING TWO (2) DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE SECTION ADVISED THEY DON'T HAVE THE EQUIPMENT NEEDED TO DIAGNOSE THE PROBLEM, AND THAT THE EQUIPMENT IS EXPECTED SOMETIME NEXT WEEK. TODAY, 20 FEB 2018, STILL AWAITING EQUIPMENT. I TOLD THE DEALERSHIP MGR THAT I DON'T WANT THAT VEHICLE BACK. THE MGR SAID THAT HIS HANDS ARE TIED AND I WOULD HAVE TO DEAL WITH GM. CONTACTED GM ON 9 FEB, AND COMPLETED AN APPLICATION FOR WHAT I WAS LET TO BELIEVE WAS A 'BUY BACK' OF MY VEHICLE. THE GM REP INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN TWO DAYS. NEEDLESS TO SAY, IT DIDN'T HAPPEN. I CALLED GM BACK ON 13 FEB, SPOKE WITH ANOTHER REP WHO HAD NO CLUE AS TO WHY I WAS CALLING. THIS REP ASKED FOR 72 HOURS, AND WOULD GET BACK TO ME. ON 20 FEB, I RCVD A CALL FROM THE GM REP WHO STATED THAT GM CAN ONLY DO A BUY BACK AFTER 3 OR MORE PROBLEMS WITH THE VEHICLE. BOTTOM LINE IS THAT I BOUGHT A 46,000 DOLLAR PIECE OF JUNK, AND OF COURSE, NO ONE WANTS IT BACK. AND GM IS MORE THAN AWARE THIS PROBLEM EXISTS... THANK GOD I WASN'T MAKING A TURN IN FRONT OF ANOTHER VEHICLE WHEN THE VEHICLE STALLED... TRULY AN UNSAFE VEHICLE... BUYER BEWARE !

Steering
Filed Feb 7, 20183,000 milesMN

I HAVE OWNED THIS TRUCK FOR LESS THAN 4 MONTHS, BOUGHT IT BRAND NEW OFF THE SHOW ROOM FLOOR. I WAS DRIVING TODAY TO PICK UP LUNCH ON A CITY STREET WHEN AN ERROR MESSAGE APPEARED SAYING CAUTION, POWER STEERING AND SUDDENLY IT WAS IMPOSSIBLE TO STEER THE VEHICLE. I HAD TO CAREFULLY DRIVE AND PULL OVER TO THE SIDE OF THE ROAD.

Engine
Filed Jan 23, 2018NY

WAS DRIVING FROM NYC TO TORONTO. WE STOPPED 3 HOURS AFTER FOR BATHROOM BREAK AND LUNCH. I DID NOT LEAVE THE CAR THEREFORE THE CAR REMAINED ON. DROVE FOR ANOTHER 2 HOURS AND STOPPED FOR A BATHROOM BREAK AT JUNIUS PONDS TRAVEL PLAZA AROUND 330PM. TURNED OFF THE CAR AND THATS WHEN WE REALIZED WE DROVE WITHOUT THE KEY. THIS IS IN THE MIDDLE OF WINTER WITH CHILDREN IN THE CAR. WE CALLED ONSTAR AND CHEVY BUT THEY COULD NOT ASSIST IN ANYWAY. MY PARENTS HAD TO DRIVE TO US TO GIVE US THEY KEY. IT TOOK THEM OVER 6 HOURS BECAUSE IT WAS RUSH HOUR. IMAGINE 6 HOURS BEING STRANDED WITH KIDS. LUCKILY WE WERE AT A REST STOP WITH FOOD, BATHROOM AND MOST IMPORTANTLY HEAT. IT TURNED OUT WHILE MY HUSBAND WAS BUSY PACKING UP THE CAR, HE HAD SWITCHED INTO HIS WINTER JACKET LEAVING HIS SWEATSHIRT BEHIND WHICH THAT KEYS WERE IN. THE CAR WAS IN PARK IN OUR DRIVEWAY. WE DROVE OFF AND THERE WERE NO NOTIFICATIONS. WE EVEN STOPPED AT STARTBUCKS AND PUT THE CAR IN PARK AGAIN. THIS IS A MAJOR SAFETY ISSUE AS THIS WILL MAKE IT EASY FOR THEFT AND RISKS THE SAFETY AND HEALTH OF THE PEOPLE IN THE CAR. CAN YOU IMAGINE IF WE HAD STOPPED AT A PLACE THAT DID NOT HAVE HEAT. ONSTAR ONLY ALLOWS 2 REMOTE ENGINE START THEN IT WILL TELL YOU THAT THE CAR ENGINE HAS TO BE MANUALLY TURNED ON BEFORE USING THE REMOTE START AGAIN. IM NOT TALKING ABOUT IF A CHILD ACCIDENTALLY THROWS THE KEYS OUT THE WINDOW IN THE MIDDLE OF THE HIGHWAY AND THE CAR SHOULD TURN OFF. IM SUGGESTING THAT THE CAR SHOULD NOT BE ALLOWED TO MOVE FROM PAR

Air Bags
Filed Dec 28, 201712 milesPA

WAS SOLD A CHEVY TRAVERSE WITH NON-FUNCTIONING AIRBAGS. DEFECTIVE PART NUMBER: 13524236

Steering
Filed Oct 6, 2017480 milesCA

KEEP GETTING ERROR MESSAGE: "ASSISTED STEERING IS LIMITED. PLEASE DRIVE CAREFULLY". THE CAR WAS IN MOTION ON A CITY STREET TRUING TURNS. WHEN ERROR CODE WAS DISPLAYED. CAR ONLY HAS 552 MILES. THIS COULD BE A POTENTIAL STEERING ISSUES FOR THE 2018 MODELS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Chevrolet Traverse → · Every Traverse year → · How the figures are calculated →