Page 5 of 13 · complaints 201–250 of 608

2011 Chevrolet Traverse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Dec 15, 2017113,000 milesIL

THE TIMING CHAIN NEEDED TO BE REPLACED AT 113,000 MILES. THIS WAS A KNOW FLAW BY GM AS PROBLEMS OCCURRED IN THE 2009 AND 2010 TRAVERSE ENGINE THAT RESULTED IN REIMBURSEMENTS FOR REPAIRS. THE 2011 TRAVERSE HAS THE SAME PROBLEM AND THE COST TO REPAIR IS ABOUT $4,500. GM SHOULD REIMBURSE FOR THIS ISSUE AS THE FLAW HAS NOT BEEN FIXED IN 2011 MODEL.

Steering
Filed Dec 7, 2017170,000 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE MAKING A RIGHT TURN AT 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Structure › Body
Filed Dec 4, 2017WI

THE PAINT ON THE HOOD IS BUBBLED. I TOOK IT TO THE DEALERSHIP 3 YEARS AGO AND THEY SAID THEY WOULD PAY HALF OF THE COST TO REPAINT. I DID NOT HAVE IT DONE. I HAVE RECENTLY FOUND OUT IT IS A PROBLEM FOR A LOT OF PEOPLE WITH THAT YEAR TRAVERSE.

Electronic Stability Control (esc)
Filed Nov 17, 201711,525 milesIA

WHILE DRIVING THE SENSOR COMES ON AND SAYS THE STABILITY CONTROL IS OFF. THEN TURNING THE STABILITY CONTROL BACK ON BY THE BUTTON IT RESETS. THEN DRIVING IT AGAIN IT GOES BACK OFF. SOME TIMES IT RESETS BY IT SELF BY TURNING THE CAR OFF AND RESTARTING IT. THEN THE SENOR DOESN'T GO OFF. YET THEN THE NEXT TIME IT IS RESTARTED IT GOES BACK OFF. DRIVING DOWN ANY ROAD NO WATER OR ICE ON ROAD AT ALL COMPLETELY DRY.

Electrical SystemFire
Filed Nov 4, 2017130,000 milesCO

THE HEADLIGHT ON THE PASSENGER SIDE CAUGHT ON FIRE WHERE IT CONNECTS TO THE WIRING SYSTEM. THE VEHICLE WAS PARKED BUT RUNNING IN A DRIVEWAY. THIS CAUSED ABOUT 2000 IN DAMAGES TO THE VEHICHLE.

EngineCrash
Filed Oct 27, 201744,000 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 80 MPH, THE HEADLIGHTS AND ALL THE INSTRUMENT PANEL LIGHTING TURNED OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE BACK HOME ONLY WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER (RYDELL CHEVROLET, 18600 DEVONSHIRE ST, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN DRIVING ON A RAINY DAY AT 15 MPH, THE HEADLIGHTS TURNED OFF AND ALL THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE THAT WAS PARKED ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES EVEN AFTER THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC (ULTIMATE CONNECTIONS, 9517 1/2 SEPULVEDA BLVD, NORTH HILLS, CA 91343) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT, OIL PUMP, AND ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED

Electrical System
Filed Oct 18, 2017133,000 milesMN

I WAS ON MY WAY HOME FROM DINNER WHEN THE ENGINE STARTED REVVING ON IT'S OWN AND THE CAR BEGAN JERKING. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE KILLED. I RESTARTED THE VEHICLE AND NOTED THAT THE BATTERY WAS SUPPLING ENOUGH POWER AND THE TEMPERATURE GAGE WAS NORMAL. AT THIS TIME, THE LIGHTS STARTED TO FLICKER, THE RPMS WERE GOING UP AND DOWN FAIRLY QUICKLY AND THE WINDOWS AND LOCKS WERE CLICKING. I WAS ABLE TO GET THE VEHICLE HOME (5 MILES), BUT THE PROBLEMS PERSISTED THE ENTIRE DRIVE. THE SECOND I WOULD LET ME FOOT OFF THE GAS PEDAL, THE ENGINE WOULD KILL. I TOOK IT TO THE MECHANIC AND HE SAID WHEN HE HOOKED IT UP TO THE MACHINE TO SEE WHAT THE PROBLEM WAS, THERE WAS SO MUCH WRONG HE COULDN'T ACTUALLY TELL WHAT WAS CAUSING WHAT. THE COMPUTER AND ENGINE BOTH WERE RECOMMENDED TO BE REPLACED. I LET HIM KNOW AS WELL IT HAD BECOME MORE DIFFICULT IN THE LAST FEW MONTHS TO TURN THE WHEEL WHEN GOING AT A SLOW SPEED AND VIRTUALLY IMPOSSIBLE TO PARK. HE STATED IT IS A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR. THE STEERING, THE COMPUTER AND THE ENGINE HE HAS SEEN MULTIPLE CUSTOMERS HAVE PROBLEMS WITH.

Seat Belts
Filed Oct 13, 201711,295 milesNC

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LAP PRETENSIONER ON THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HENDRICK CHEVROLET BUICK GMC SOUTHPOINT AT (919) 888-4896 (127 KENTINGTON DR, DURHAM, NC 27713) AND THE CONTACT WAS TRANSFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 11,295.

Electronic Stability Control (esc)Crash
Filed Oct 12, 201780,000 milesNM

MY STABILITRAK HAS BEEN GOING IN AND OUT FOR YEARS WITH NO ISSUES. I HAD IT CHECKED BUT TOLD IT WAS OK. NOW IT HAS STARTED STALLING ON ME. AND I WAS SLIGHTLY REAR ENDED LAST NIGHT ON VACATION. I CALLED THE CHEVROLET 1 800 # AND TOLD NO RECALL ON THIS. HOWEVER ON LINE IS HUNDREDS OF ISSUES WITH THIS MODEL. SO OVER THE LAST 2 WEEKS IT HAS BEEN GOING FREQUENTLY. THE STEERING IS JUST MAKING NOISES AND CRUNCHING SOUNDS WHEN TURNING

Engine
Filed Oct 10, 2017146,000 milesMI

VEHICLE HAD HAD BEEN SHUDDERING AND MISFIRING ON AND OFF FOR QUITE SOME TIME, CHECK ENGINE LIGHT CAME ON, TOOK TO SHOP FOR DIAGNOSIS. SHOP STATED CODES WERE RELATED TO STRETCHED TIMING CHAINS. I THEN TOOK TO DEALER, GOT SAME DIAGNOSIS AND A $2,000 ESTIMATE. HAD REPAIRS DONE. CHECK ENGINE LIGHT HAS NOT COME BACK ON SINCE. CAR WOULD HESITATE AND LOOSE POWER ATTEMPTING TO ACCELERATE WHEN TAKING OFF IN TRAFFIC. FELT UNSAFE DRIVING, AS I NEVER KNEW WHEN CAR WAS GOING ACCELERATE OR NOT.

Unknown or Other
Filed Oct 4, 2017130,000 milesNJ

WENT TO THE DEALER FOR AN OIL CHANGE. LEFT WITH A $4,600 REPAIR ESTIMATE. THE CAR HAS NEVER BEEN IN ACCIDENT HAS 130,00 MILES. THEY ARE SAYING THE FRONT TIMING COVER IS LEAKING $1314, THE STEERING RACK IS LEAKING $1804 , SWAYBAR BUSHING IS LOOSE $233 AND BUNCH OF OTHER THINGS. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR ALTERNATOR WAS REPLACED AT 100,000 MILES AND A FEW OTHE MAJOR PROBLEMS THAT WERE COVER UNDER WARRANTY

Engine
Filed Sep 29, 201753,000 milesIA

WAS DRIVING HOME FROM WORK ENGINE MADE A TICKING SOUND THEN KNOCKED A LITTLE UPON ACCELERATION, NO LIGHTS CAME ON AND I WAS WITHIN A 1/2 MILE TO MY HOME SO I KEPT DRIVING. CAR DIED AS I PULLED INTO DRIVEWAY, HAD I BEEN ON THE STREET I WOULD NOT HAVE BEEN ABLE TO PULL OVER AS THERE WAS NO WARNING. I TOOK IT TO THE DEALER WHO SAID THE TIMING BELT WENT OUT AND RUINED THE ENGINE, TOTAL COST FOR NEW ENGINE $7250 AND DESPITE OTHER YEARS AND VIN NUMBERS BEING RECALLED THEY REFUSED TO COVER MY VEHICLE THAT ONLY HAS 52,000 MILES. MECHANIC ALL BUT ADMITTED IT WAS A FLAW AND TOLD ME TO SAVE MY RECEIPT. I ASKED HIM IF THE ONLY WAY CHEVY WILL COVER IT IS IF SOMEONE GETS KILLED, OR IF ENOUGH PEOPLE COMPLAIN AND HE SAID YES. WHY NOT BE HONEST ABOUT IT AND STAND BEHIND THEIR PRODUCT? NOW I'M SCARED EVEN WITH A NEW ENGINE IT COULD HAPPEN AGAIN, ONLY I MIGHT NOT BE LUCKY ENOUGH TO BE IN MY DRIVEWAY.

Engine
Filed Sep 11, 2017MI

WENT FOR AN OIL CHANGE AND THEN NOTICED MY COOLANT RESERVOIR COMPLETELY. I CONTACTED OIL COMPANY AND TOPPED COOLANT OFF. NEXT DAY WENT TO WORK AND OIL COMPANY CAME TO INSPECT THE CAR AND COOLANT EMPTY AGAIN. WENT TO OIL COMPANY AFTER WORK AND WAS ADVISED TO GO TO DEALERSHIP AS IT APPEARS TO BE A WATER PUMP LEAK. NEXT MORNING WENT TO SHAHEEN CHEVROLET AND PAID $101.86 AND THE ADVISED IT WAS MY WATER PUMP LEAKING AT SHAFT WEEP HOLE. I RESEARCH3RD AND FOUND RECALL 13079 AND CONTACTED GM AT 18002221020 AND S/W ANNA AND WAS ADVISED ITS NOT A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. AND THAT I HAD THE CUSTOMER SATISFACTION ON 4/19/2014 AND IT ONLY CARRIED A 12 MONTH WARRANTY. HOWEVER SINCE THIS SEEMS RELATED THEY WILL ASSIGN MY CASE TO A SENIOR ADVISOR ...CASE 8-3280633041

Engine
Filed Sep 7, 2017108,900 milesIA

WE WERE DOING NORMAL DRIVING AROUND TOWN WHEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STARTED RUNNING VERY ROUGH. WE WERE ABLE TO DRIVE SLOWLY AND GET THE VEHICLE HOME. THE ENGINE STARTED MAKING A KNOCKING SOUND. WE TOOK THE CAR TO A CHEVROLET DEALER TO BE LOOKED AT. THE DEALER SAID THE TIMING CHAIN AND PISTONS WERE OUT AND THEY RECOMMENDED REPLACING THE MOTOR. THEY SAID THEY HAD SEEN THIS BEFORE ON THE TRAVERSE AND WOULDN'T KNOW FOR SURE UNTIL THEY TOOK THE ENGINE APART BUT THAT WAS WHAT THE DIAGNOSTICS WERE SHOWING. WE TOWED THE CAR TO ANOTHER SHOP TO GET A SECOND OPINION. THEY ALSO STATED THE PISTONS AND BEARINGS WERE BAD, THE TIMING BELT WAS BAD AND THEY WOULD KNOW MORE IF THEY TOOK IT APART. THEY ALSO RECOMMENDED REPLACING THE MOTOR BECAUSE OF THE EXTENT OF THE DAMAGE. WE REPLACED THE ENGINE. THE VEHICLE HAD 108,000 MILES AT THE TIME OF THE ENGINE FAILURE.

Steering
Filed Aug 17, 2017117,000 milesPA

I WOULD LOVE TO KNOW WHY THE POWER STEERING RACK IS NOT IMPORTANT ENOUGH OF A PART ON A VEHICLE TO INSURE A SAFE RIDE? THERE ARE LITERALLY HUNDREDS OF REPORTS ON THE TRAVERSE ABOUT THIS PART GIVING OUT. THIS HAPPENED TO ME AND THEY WANT $2000.00 TO FIX IT? WHAT? IT SHOULD BE ON A RECALL LIST AND TAKEN CARE OF BEFORE A NUMBER OF DEATHS HAPPEN. VERY DISAPPOINTED THAT GM HAS MANEUVERED AROUND FIXING THIS IMPORTANT PART OF A VEHICLE.

Electronic Stability Control (esc)
Filed Aug 14, 2017109,239 milesIL

AS I WAS DRIVING MY TRACTION COMTROL WENT OUT AND IS TELLING ME TO SERVICE STABILITRACK..I JUST REPLACE THE THROTTLE NOT EVEN 2 YEARS AGO

Engine
Filed Aug 12, 201767,600 milesTX

A NUMBER OF MONTHS AGO, WHILE I WAS DRIVING ON THE HIGHWAY ALL LIGHTS ON THE DASHBOARD WENT ON AN A MESSAGE DISPLAYING "REDUCED POWER ENGINE" WAS DISPLAYED. AT THE SAME TIME, THAT IS EXACTLY WHAT HAPPENED., THE ENGINE POWER WAS REDUCED FOR FEW SECONDS AND THEN EVERYTHING WENT BACK TO NORMAL. MONTHS BEFORE THE DESCRIBED INCIDENT, I RECEIVED A LETTER FROM CHEVROLET DESCRIBING THIS ISSUE AND STATING ABOUT AN EXTENDED WARRANTY TO COVER THIS ISSUE. I WENT TO THE DEALERSHIP AND I WAS I WILL BE CHARGED ROUGHLY $150.00 TO DETECT THE ISSUE AND, IF AND ONLY IF, CERTAIN CODES WERE DISPLAYED ON THE SCAN, IT WILL BE COVERED BY THE EXTENDED WARRANTY. SINCE IT WAS EXPENSIVE I DECIDED TO GO TO ANOTHER PLACE AND THE SCAN FOR FREE AND OBTAIN THE CODES. NO CODES WERE DISPLAYED. SINCE 4 MONTHS AGO THE ENGINE SHUTOFF WHILE THE VEHICLE IS MOVING, TO START THE ENGINE IS REQUIRED TO STOP BY ANY POSSIBLE WAY, AND RESTART THE ENGINE. ONCE AGAIN, ALL LIGHTS ON THE DASHBOARD TURN AND THE VEHICLE COMPLETELY SHUTOFF. THIS HAD HAPPENED AT LEAST SIX TIMES IN THE LAST 4 MONTHS. IN ALL OF THIS INCIDENTS I CAN NOT TELL IF THE "REDUCED POWER ENGINE" MESSAGE IS DISPLAYED SINCE THE PRIORITY IS TO STOP THE VEHICLE. I TOOK THE VEHICLE COUPLE WEEKS AGO TO THE DEALERSHIP AND I WAS CHARGED ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE FEEDBACK FROM CHEVROLET WAS THAT NOTHING WAS WITH IN THE VEHICLE. IT IS INCONCEIVABLE THAT I WAS CHARGED THAT MUCH BY CHEVROLET TO COME BACK WITH A RESPONSE THAT THERE IS NOTHING WRONG WITH

Engine
Filed Aug 10, 2017OH

MY ENGINE KEEPS USING OIL BUT NOT LEAKING ANYWHERE BETWEEN OIL CHANGES

Vehicle Speed Control
Filed Aug 7, 2017149,000 milesWA

THE STEERING IS HARD AT LOW SPEEDS. TRYING TO PULL INTO A PARKING SPOT THE CAR DOESN'T WANT TO TURN EASILY. AT OTHER TIMES IT WORKS FINE.

Power Train
Filed Aug 3, 201778,000 milesMD

OBD-II CODE: P0008; TIMING CHAIN STRETCHED CAUSING CHECK ENGINE LIGHT.

Electronic Stability Control (esc)Crash
Filed Aug 1, 2017148,000 milesTX

IN JANUARY 2016, MY VEHICLE STARTED HAVING STABILITY TRACK ISSUES. IT GOT SO BAD I HAD THE CAR SIT UP FOR A MONTH THEN CALLED A MECHANIC OUT TO DIAGNOSIS THE CAR. THEY SENT ME TO THE CHEVY DEALERSHIP AND THEY FIXED SOMETHING WITHIN THE STEERING, BUT THAT DID NOT STOP MY STABILITRAK FROM MALFUNCTIONING. WHILE DRIVING THE STABILITRAK LIGHT TURNS ON AND SAYS IT NEEDS SERVICING. THEN IT MAKES THE ENGINE SLOW DOWN AND IT STARTS STALLING SO WE HAVE TO PULL OVER AND TURN THE CAR OFF AND TURN IT BACK ON FOR IT TO DO THE SAME THING AGAIN WITHIN MINUTES. IF THE CRUISE CONTROL IS ON IT TURNS IT OFF STARTS TO STALL AND PUTS MY FAMILY AND I IN DANGER, I JUST THANK GOD WE'VE BEEN ABLE TO ALLEVIATE MAJOR ACCIDENTS. IT'S BEEN ONE MINOR ACCIDENT BUT BECAUSE WE WERE ALREADY GOING SLOW IT DIDN'T AFFECT EITHER CAR, SO WE LET IT GO ESPECIALLY BECAUSE OUR VEHICLE WAS AT FAULT NOT THE PEOPLE BEHIND US.

Engine and Engine Cooling
Filed Jul 25, 2017IA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SMELLED COOLANT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHEVROLET (LOCATED AT 755 HICKMAN RD, WAUKEE, IA 50263) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jul 20, 2017LA

TIMING CHANGE

Engine
Filed Jul 20, 2017104,000 milesLA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. AFTER PERFORMING A ROUTINE TUNE UP ON THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (RAINBOW CHEVROLET IN LAPLACE, LOUISIANA) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.

Engine
Filed Jul 14, 201796,000 milesTX

ENGINE FAILED CATASTROPHICALLY ON THE BUSY I10 FREEWAY AT 50 MPH. IT WAS VERY FORTUNATE THAT A PILE-UP DID NOT OCCUR. THIS COULD HAVE RESULTED IN INJURY OR DEATH. DEALER DIAGNOSED THE PROBLEM TO A CLOGGED CATALYTIC CONVERTER THAT STARTED TO DISINTEGRATE AND BLOW ABRASIVE CERAMIC DUST BACK INTO THE ENGINE. EVENTUALLY CAUSING IT'S COMPLETE FAILURE.

Electronic Stability Control (esc)
Filed Jun 27, 2017112,000 milesTX

JUNE 24, 2017 DRIVING AT 70MPH ON 2 LANE HIGHWAY WITH OUTSIDE TEMPERATURE AROUND 85 DEGREES AND SUDDENLY LOST POWER, SPEED DROPPED QUICKLY, ENGINE LIGHT CAME ON AND STOPPED CAR ON SIDE OF ROAD. NARROWLY AVOIDED ACCIDENT FROM SUDDEN DECELERATION. TURNED OFF ENGINE AND WAITED ABOUT 15 SECONDS AND RESTARTED ENGINE. DROVE OK AFTER THAT. HAD SIMILAR LOSS OF POWER WITH WARNING LIGHTS OF "POWER REDUCED" AND ENGINE LIGHT CAME ON FEBRUARY 2017 IN GROCERY STORE PARKING LOT. LEFT ENGINE OFF FOR ABOUT ONE HOUR AND THEN RESTARTED OK BUT ACCELERATION SLUGGISH. TOOK CAR TO AUTO MECHANIC AND THEY COULD FIND NOTHING WRONG.

Steering
Filed Jun 27, 201782,000 milesMA

I OWN A 2011 CHEVY TRAVERSE WITH JUST OVER 80,000 MILES. I WAS DRIVING ALONG THE STREET AND STOPPED TO MAKE A LEFT HAND AGAINST TRAFFIC, AS I MOVED MY POWER STEERING LOCKED. I MANAGED TO COMPLETE THE TURN WITHOUT THE POWER STEERING. I TOOK THE CAR TO MY LOCAL REPAIR SHOP WHO INFORMED ME THAT THE POWER STEERING PUMP HAD FAILED AND THAT THERE WAS ALSO A LEAK IN THE STEERING RACK. THEY ADVISED ME TO TAKE IT TO THE DEALER AS IT WAS A KNOWN FAULT AND SHOULD BE REPAIRED FOR FREE. I TOOK IT TO THE CHEVY DEALER WHO SAID THAT AS THERE WAS A LEAK IT WAS NOT COVERED BY GENERAL MOTORS AS THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THERE WAS NO MENTION OF THE STEERING PUMP BY THE DEALER. IF IT IS A KNOWN FAULT GM AND DEALERS SHOULD DO A RECALL BEFORE SOMEONE IS KILLED.

Engine
Filed Jun 23, 201764,472 milesOH

CHECK ENGINE LIGHT CAME ON WITH CODE P008, TOOK TO DEALER & FOUND 3 TIMING CHAINS NEEDED REPLACED WHICH MEANS THE ENGINE MUST COME OUT AND AN OPEN ESTIMATE OF AT LEAST $2350.00. FOUND ON CARTRUCKINFO.COM AND NHTSA.GOV THIS IS A COMMON COMPLAINT AND NEEDS CORRECTED BY GENERAL MOTORS AND CHEVROLET. UNACCEPTABLE FOR A 2011 VEHICLE WITH 64,000 MILES.

Engine
Filed Jun 7, 2017110,000 milesIL

CODE P0008 AND P0017 WAS PULLED. LOOKED ONLINE AND FOUND THIS - HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX. LOOKS LIKE THIS IS A MAJOR COMMON ISSUE. LOOKS LIKE CHEVY HAS HAD IT SINCE 2008 ON THAT SAME MODEL AND THEY EXTENDED THE WARRANTY ON 2008-2009 MODELS BUT NOTHING SINCE, JUST THE ISSUE STILL REMAINS. IT IS A TIMING CHAIN ISSUE THAT HAS OCCURRED IN MANY MANY CASES. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX HTTP://WWW.CARTRUCKINFO.COM/MECHANIC/TRAVERSE-TIMING-CHAINS/

Electrical System
Filed Jun 1, 2017140,000 milesMD

WIPERS STOP WORKING WHEN THE LEFT SIGNAL TURN WAS ACTIVATED, WIPERS WOULD RESTART WHEN LEFT SIGNAL WAS TURN OFF AND IN THE NEUTRAL POSITION. WHEN DRIVING WIPERS WOULD PERIODICALLY STOP WORKING AND WOULD RETURN TO FUNCTIONING WHEN LEFT WIPER WAS PARTIALLY ACTIVATED AND NOT PUSHED DOWN COMPLETELY. VEHICLE WAS IN MOTION.

Electrical System
Filed May 22, 201785,000 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHENEVER THE CONTACT ATTEMPTED TO USE THE KEY TO UNLOCK THE VEHICLE, THE ALARM SYSTEM WOULD SOUND. THE CONTACT WAS ABLE TO PLACE THE KEY INTO THE IGNITION TO TURN OFF THE ALARM SYSTEM; HOWEVER, THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE CONTACT STATED THAT IF THE KEY FOB WAS USED TO OPEN THE VEHICLE, THE VEHICLE STARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Steering
Filed May 10, 201796,411 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK AND THE RPMS INCREASED AND DECREASED RAPIDLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,411.

Steering
Filed May 8, 201725,665 milesTX

I PURCHASE THE BRAND NEW CHEVY TRAVERSE IN AUG 2011, ABOUT 2 YEARS AGO I WAS MAKING A U-TURN AND THE VEHICLE STUCK ON THE ROAD AND WOULD NOT TURN, CALLED THE DEALER AND THEY SAID TURN OFF THE CAR AND RE START IN 2 MINUTES. I HAD AROUND 20,000 MILES AT TIME. CURRENTLY I HAVE ABOUT 27K MILES AND 6 MONTHS AGO I MENTION THAT WE HAVE SOME NOISE COMING OUT WHEN WE TURN THE STEERING, DEALER CHECKED DURING MY OIL CHANGE VISIT AND SAID ITS ALL NORMAL. THE NOISE WAS GETTING WORST SO TOOK THE CAR AGAIN AT 25K MILES AND THEY CHECKED IN DETAIL AND SAID RACK AND PINION IS GONE BAD, I WAS SHOCKED THAT AT 25K MILES HOW THIS CAN BE POSSIBLE? THEY SAID ITS VEHICLE AND ANYTHING CAN HAPPEN, THEY CHARGING ME $1861.00 TO REPLACE AS IT IS NOT IN WARRANTY. THIS IS RIDICULOUS THAT AT 25K-27K MILES, GM MEASURE COMPONENT BREAK DOWNS AND THERE IS NO RECALL, I FEEL ME AND MY FAMILY IN DANGER ON THE ROAD DRIVING THE UNSAFE VEHICLE FROM GM/CHEVY

Engine
Filed Apr 26, 201791,050 milesMN

TIMING CHAINS WORN OUT

Electronic Stability Control (esc)
Filed Apr 20, 2017137,000 milesGA

TO WHOM IT MAY CONCERN, I OWN A 2011 CHEVY TRAVERSE AND THE TIMING CHAIN BROKE ON MY WIFE LAST WEEKEND. THIS WAS VERY SCARY FOR HER AND MY KIDS AS THEY WERE ON A MOUNTAIN GOING INTO A CURVE. SHE LOST ALL CONTROL OF STEERING AND BRAKES. I WAS WONDERING IF THERE ARE ANY RECALLS AND OR HELP FROM GM ON GETTING THIS CAR REPAIRED. TO MAKE A LONG STORY SHORT, I AM JUST GLAD MY WIFE AND KIDS WERE FINE. THE OUTCOME COULD OF BEEN DIFFERENT AS THEY DESCRIBED IT TO ME. PLEASE GET BACK WITH ME ASAP ON THIS MATTER. I WOULD APPRECIATE IT, BY TOWING THIS BACK TO MY HOUSE AND TO THE SHOP IT HAS BEEN A NIGHTMARE. I THINK IT CAUSED THE MOTOR TO MESS UP AS WELL. SO, I AM LOOKING FOR HELP IN THIS MATTER. LOOKS LIKE THE DESIGN OF THIS IS QUESTIONABLE ON HOW THIS CARE WAS MADE AND CAUSES SERIOUS PROBLEMS WHEN A TIMING CHAIN GOES OUT. THE VEHICLE WAS IN MOTION.

Steering
Filed Mar 28, 2017NE

CAR IS MAKING KNOCKING NOISIES WHEN TURNING EITHER WAY. TOOK TO DEALERSHIP AND THEY ARE TELLING ME IT US GOING TO COST $1,800 TO FIX. THE PART ONLY COST LIKE $250.00.

Air Bags
Filed Mar 18, 2017TX

SERVICE AIR BAG LIGHT CAME ON AND DISPLAYS ON MY DASHBOARD. WAS TOLD THE SEAT MODULE WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $1,271.00 WHO WOULD THINK THIS GOES BAD AND COSTS THIS MUCH TOO REPLACE. THIS IS THE FIRST GM CAR I EVER HAD THIS ISSUE WITH AND I HAVE OWNED QUITE A FEW OVER THE LAST 20+ YEARS.

Steering
Filed Mar 11, 2017117,000 milesMI

POWER STEERING GETS HARD WHEN IN A LOWER SPEED, FRONT WINDSHIELD WASHER WORKS PARTTIME

Engine
Filed Mar 10, 2017120,000 milesIN

TIMING CHAIN, HEADS, VALVES QUIT RUNNING THE TIMING CHAIR JUMPED AND MY CAR WON'T RUN NOW. THE CHEV DEALER SAID THAT IT IS A REOCCURRING ISSUE IN 2011 CHEV TRAVERSE.

Steering
Filed Mar 9, 201740,000 milesWI

THE POWER STEERING HAS GONE OUT/HAD PROBLEMS TWICE IN 67,000 MILES. THIS IS A BIG SAFETY ISSUE FOR MY FAMILY AND ALL THE OTHERS THAT ARE DRIVING THIS TYPE OF VEHICLE. A VEHICLE WITHOUT POWER STEERING IS A SAFETY CONCERN. CHEVROLET PROVIDED ADDITIONAL COVERAGE FOR A PROBLEM THEY IDENTIFIED WITH THE POWER STEERING, HOWEVER IT DOESN'T COVER ALL OF THE REPEATED PROBLEMS OWNERS CONTINUE TO HAVE. THERE NEEDS TO BE ADDITIONAL COVERAGE SO THAT OWNERS CAN GET THE PROBLEM FIXED AND SAFELY DRIVE THEIR VEHICLES.

Electronic Stability Control (esc)
Filed Mar 9, 20175 milesCO

IT HAS HAPPENED SEVERAL TIMES NORMALLY WHEN THERE IS SNOW ON THE ROADS, I WILL BE DRIVING THE SPEED LIMIT WHEN SUDDENLY THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING QUICKLY COMING TO A HALT. EVEN THOUGH I PRESS THE GAS PEDAL NO ACCELERATION HAPPENS. I HAVE TO TURN OFF THE ENGINE AND RESTART. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAY ON UNTIL I COME TO MY DESTINATION. THIS IS NOT SAFE. THE CHEVY DEALERSHIP SAYS THERE IS NO RECALL ON THIS. THIS IS A PROBLEM AND NEEDS TO HAVE A RECALL OUT ON THIS ISSUE. THIS HAS HAPPENED MULTIPLE TIMES, THANKFULLY THIS CAR IS DRIVEN JUST TO AND FROM WORK FOR SHORT DISTANCES. PLEASE NOTIFY ME ONCE A RECALL HAS BEEN PUT IN PLACE.

Steering
Filed Mar 8, 201747,000 milesWA

POWER STEERING ASSEMBLY WAS IN PROCESS OF FAILING. WAS TOLD BY SERVICE CENTER THAT THE TEETH WERE GRINDING DOWN AND WOULD SHORTLY HAVE LOST THE ABILITY TO STEER VEHICLE. ONLY INDICATION WAS THE WHINE OF THE STEERING PUMP AS IT FAILED DUE TO THE COMBINATION OF A SEAL LEAK AND CONTAMINANTS IN FLUID FROM THE METAL SHAVINGS FROM THE STEERING GEAR. UNFORTUNATELY I DID NOT HAVE THE PRESENCE OF MIND TO ASK FOR THE PARTS OR TAKE PICTURES OF THE FAILED PARTS.

Steering
Filed Mar 1, 2017120,000 milesNY

AT 120,000 MILES THE VEHICLE BEGIN EXHIBITING THE ISSUES AS DESCRIBED IN SPECIAL WARRANTY 14329. I TOOK THE VEHICLE TO THE DEALERSHIP WHO TOLD ME THAT WHILE THE SAME TWO PARTS LISTED IN THE WARRANTY HAD FAILED THEY DID NOT FAIL IN THE MANNER THAT IS COVERED BY THE WARRANTY. I FIND IT VERY CONVENIENT THAT THESE TWO PARTS WHICH DO NOT FAIL ROUTINELY IN VEHICLES FAILED WITHIN THE WARRANTY PERIOD BUT IT WAS NOT CAUSED BUT THE WARRANTY ISSUE. UNLESS I RECEIVE THE $2000 THIS REPAIR COSTS BACK OR IT IS PROVEN TO ME EMPIRICALLY THAT THIS WAS NOT CAUSED BY THE WARRANTY I WILL CONTINUE TO PURSUE REPAYMENT OF THE MONEY OWED TO ME. I WILL ALSO ENSURE THAT NO ONE WITHIN MY FAMILY AND FRIENDS PURCHASES ANOTHER GM VEHICLE UNTIL THIS MATTER IS HANDLED. I HAVE SUBMITTED A CASE TO CHEVY WITH NUMBER 8-2782147523

Structure › Body
Filed Feb 18, 2017140,000 milesMI

REAR POWER LIFT GATE GOES UP ABOUT 70 PERCENT AND POWERS RIGHT BACK DOWN ON YOU.

Electronic Stability Control (esc)
Filed Feb 10, 201774,950 milesNJ

TRACTION CONTROL COMES ON STATING TRACTION CONTROL IS OFF AND ENGINE POWER REDUCES TO 20 MPH AND WILL NOT ACCELERATE PASS 20MPH I WAS ON [XXX] TRAVELING ABOUT 70 MPH WHEN THE TRACTION LIGHT CAME ON AND REDUCED POWER TO 20MPH NO THROTTLE. THIS OCCURRED 4 TIMES WITHIN AN HOUR. THE THIRD TIME THE CHECK ENGINE LIGHT CAME ON AND WOULDNT GO OFF. EACH TIME IT HAPPENED I PULLED TO THE SHOULDER OF THE ROADWAY TURNED THE TRUCK OFF AND TURNED IT BACK ON. THIS SEEMED TO RESET IT BUT THEN IT HAPPENED AGAIN. VERY UNSAFE FOR THIS TO HAPPEN AT HIGHWAY SPEEDS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Traction Control System
Filed Feb 9, 2017104,000 milesMA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE LOST TRACTION CONTROL AND ACCELERATION. THE SERVICE STABILITRACK AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Electronic Stability Control (esc)
Filed Feb 7, 2017110,000 milesME

A BEEP OCCURS AND AN ERROR - NO TRACTION CONTROL OFF - SERVICE STABILITRACK - ENGINE POWER REDUCED; THE VEHICLE HAS 110K MILES AND THIS HAVE NEVER HAPPEND BEFORE. THESE ERRORS HAVE ACCURED WHEN THE VEHICLE IS IN MOTION AND ALSO RIGHT AS YOU START IT UP. DEALERSHIP HAS OFFED TO "TRY TO FIX" THE ISSUE FOR THE TUNE OF $5000 HOWEVER THEY DO NOT KNOW IF IT WILL ACTULLY FIX THE ISSUE. SO CHEVY WHAT ARE YOU GOING TO DO ABOUT THIS?

Air Bags
Filed Jan 27, 201770,700 milesFL

THE AIRBAG SERVICE LIGHT COMES ON IN THE VEHICLE. WE TOOK IT TO THE DEALER AND IT IS OUT OF WARRANTY AS THE VEHICLE HAS 70,700 MILES ON IT. THEY SAID THAT THE VEHICLE NEEDS A PASSENGER PRESENCE MODULE AT THE COST OF $1200.00. I BELIEVE THAT CHEVY KNEW OF THIS PROBLEM AND THROUGH RESEARCH OTHER VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE CHEVY TO FIX THIS PROBLEM ON THEIR DIME AS THIS IS A MAJOR SAFETY ISSUE. THE DEALERSHIP ISN'T EVEN SURE IF ANY OF THE AIRBAGS WILL DEPLOY IN A CRASH.

Engine
Filed Jan 27, 201790,000 milesMD

THE FIRST INCIDENT HAPPENED DEC 2015. DRIVING OUT OF TOWN ON THE HIGHWAY AND VEHICLE SHUT COMPLETELY OFF BARLEY MISSED AND ONCOMING 18 WHEELER. TOOK IT TO THE DEALERSHIP THEY INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM. THEY PATCHED THE PROBLEM. TODAY 1/27/2017 A YEAR LATER THE SAME PROBLEM. DRIVING TO WORK AND THE VEHICLE SHUTS OFF WHILE DRIVING. CALLED THE CHEVROLET CORPORATE NUMBER WHEN I WAS TELLING THEM WHAT ABOUT THE VEHICLE SHUTTING OFF. CHEVROLET CORPORATE CUSTOMER SERVICES MALE WAS TELLING ME WHAT THE PROBLEM MAY BE THE ENGINE AND TELLING WHAT THE VEHICLE WAS DOING WHEN THE VEHICLE SHUT OFF, HOW THE POWERTRAN LOCK. BUT THEY REFUSE TO REPAIR THE VEHICLE TELLING ME THAT I WOULD HAVE TO PAY OUT OF POCKET. WHY, SHOULD I HAVE TO PAY OUT OF POCKET WHEN CHEVROLET IS AWARE OF THE PROBLEM AND THE DEALERSHIP ALSO INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM PUT DOES NOT WANT TO DO RECALL ON THE VEHICLE. I WAS EXPLAINING THE CHEVROLET CORPORATE THAT EACH TIME THIS COULD HAVE BEEN A FATAL CAR ACCIDENT. BUT CHEVROLET RESPONSE WAS SORRY TO HEAR BUT HERE IS NOTHING WE CAN DO. *TR

Engine
Filed Jan 26, 201741,632 milesVA

THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON A CITY STREET GOING APPROXIMATELY 45 MPH. THE NEXT DAY THE TEMP GAGE SPIKE TO 260 IN SAME CONDITIONS AND AS SOON AS PULLING INTO THE DRIVEWAY COOLANT SPILLED INTO THE DRIVEWAY. THE FAN CONTINUED TO RUN EVEN AFTER VEHICLE WAS TURNED OFF. ADDED COOLANT TO GET TO DEALERSHIP THAT IS 4 MILES A WAY. HALFWAY THERE ENGINE STARTED SMOKING, PULLED OVER & COOLANT LEAKED EVERYWHERE AGAIN. NEEDS A NEW WATER PUMP, THERMOSTAT, COOLANT FLUID EXCHANGE DUE TO LEAK, & TRANSMISSION FLUID EXCHANGE. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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