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2023 Chevrolet Tahoe complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Engine
Filed Apr 9, 2025CA

We were driving on the highways, we had to break and the car shut off, we barely made it to the side of the road and the car would not turn over, start, or go in to neutral, which was very unsafe. Had to have it drug on the tow truck since it wouldn’t go to neutral and at the dealer it had 17 codes. The engine seized and they are having to order a new engine.

Engine
Filed Apr 8, 2025MS

While driving on the highway at high speed, my vehicle suddenly shut down and went into neutral. After a few minutes of trying to start it, it started and I was able to drive it home. The following day, on my way to the dealership for an inspection, while driving on a busy street, it shut down again. This time, it wouldn't restart, and I had to call the police and a tow truck to have it towed to the dealership. I was freaking out as I had my daughter inside the car with me. At that point, the vehicle had around 26,000 miles. The dealership inspected it and determined the engine was faulty and needed to be replaced. After the engine was replaced, the vehicle seemed fine, but recently, I've been experiencing problems again. The car struggles to start when it shuts off during stops, using the auto shut-off feature, and there's an intermittent hard shifting issue. It feels like the engine is failing again or maybe the transmission, but I've been told that unless the dealership can replicate the issue when I bring it in, they can't do anything. I'm concerned about being stranded on the road again, especially since my daughter is always with me. The vehicle’s engine and mechanical components don’t seem reliable, and I no longer feel safe driving it. However, I have no other option as it is my daily car for work and everything else. I’ve asked for an extended warranty from the dealership after the engine replacement, but I was told GMC doesn’t offer one for this issue. I’ve seen oth

Engine
Filed Apr 5, 2025LA

Engine: Power lost and engine shut down. Yes, it is available for inspection. Warning Lamps: Engine lamp came on: [XXX] [XXX] Engine shut down while driving. While bring my Grandson, home from school. I was on the ramp to exit the interstate, at the stop sign I lightly touched my brakes because I was going very slow, nothing was coming when I accelerated the engine totally shut down in between both lanes on a state highway. All of the warning lamps on the dashboard were lighting up and blinking, all of the alerts were making noises, no power and I had no control of the vehicle, then the “press start signal” came on, I had to quickly place from drive to park, and then press the start button to crank the vehicle. While this was going on my Grandson asked me in a startled voice “what’s happening”. Scary is not the word “I saw my life and his life flash before my eyes” with my Grandson in the vehicle. That’s a [XXX] of a feeling that you never want to experience. Then he said “this is nothing but a tin can ”. All of my family calls this vehicle a “Tin Can”! This was a very dangerous situation that could have been life-threatening or death. The problem has not been reproduced. Dealership sent a GM Field Service Engineer to inspect vehicle on 3/18/25. I have had many problems with this vehicle that cannot be diagnosed. Engineer test drove twice and scanned for codes before and after test drives. His findings: no codes found, was unable to reproduce power loss, and loose negative te

Engine
Filed Apr 4, 2025NJ

Spun rod bearing

Engine
Filed Apr 3, 2025MA

At approximately 19.000 miles when the car sits for an extended period of time, at the first start up, blue smoke comes from the exhaust tail pipe. Brought it to the dealer and they said that, that was normal. With the issues they are having with the engines, I wanted this to be noted, because blue smoke is indicative of either bad piston rings or bad valve seals. This should not be happening on a vehicle with 19,000 miles and have oil changes at every 3000 miles.

Engine
Filed Apr 3, 2025TN

The engine stoped running at about 50mph. Beatty Chevrolet in Knoxville TN has car Suddenl deceleration no brake lights and stuck on curvy [XXX] Engine is lockedup and Beaty ordered a new engine with gm approval Beaty Chevrolet inspected the engine The only message was push start again. The service dept rep said this is rare but had 5 6.2l engines affected at his shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 2, 2025VA

We were driving on a busy interstate in Knoxville, TN on a Sunday. We were 2 hours from home and my 2023 Tahoe basically went into limp mode while I was in the fast lane and the check engine light came on. No warning in advance. The speed reduced, which backed traffic up, and put me and my 4 children in danger. We finally got off the interstate and the vehicle had to be towed in to the nearest dealership. I had a friend drive us to enterprise where they put us in a Jeep Grand Wagoneer. On Monday, I received a call from the dealership stating they had good and bad news. The good news was the repair is covered by warranty but the bad news was it will be 2-3 months before they can get the part. The part is on back order and several people are waiting ahead of me. The said part is a valve body for the engine/transmission. The dealership also informed me that warranty will not cover a non-GM vehicle and that they will only pay for a rental up to 44.00/day. It’s not my fault the part is on back order, nor that enterprise gave me a non-GM vehicle. Also, I have a family of 6, which is why I have a Tahoe and I cannot be put in a small sedan. My children play sports, we have upcoming vacation, and quite frankly, I didn't pay 90,000.00 for a vehicle to be placed in a vehicle that I don’t feel is safe for my family. If I had wanted a sedan, I would have bought one. GM should take better care of their customers, especially when something is like this is not the customers fault!!! I have c

Power Train
Filed Apr 1, 2025AL

Vehicle shutters when downshifting/slowing. Most commonly at cruising speeds between 40 and 50 mph, but does occur at lower speeds as well. Vehicle can be felt vibrating/shaking consistently every time it is driven. Was taken into a dealership, was not adequately diagnosed as it was only test driven 1 mile per the paperwork and they could not duplicate the issue and was told they were "in the business of making money to repair vehicles" and this was a warranty repair. While leaving a gentleman was walking in and happened to have the same type of vehicle and asked my husband what we were there for, turns out he was having the same issues. The vehicle shuttered the entire drive home after leaving the dealership and has continued since.

Engine
Filed Mar 30, 2025GA

I was driving on [XXX] thru Atlanta to meet my husband in Adairsville, Georgia, and my car started squealing like a belt was squealing and then it started making a loud knocking noise and shut off I was able to get it to the shoulder to see what was going on, when I realized it was in the motor I was about half a mile to the next exit as I did not feel safe being on the side of the road managed to make it to the truck stop after it cut off several times just imagine if someone was close behind me when my Tahoe kept shutting off it could have been a very bad accident called gm roadside assistance and had vehicle towed to nearest dealer they couldn’t look at it so my husband loaded it into the back of his lowboy trailer and took it to hometown dealer where I bought it from Tahoe only had 22599 miles on it and I paid over 90k for this I feel like we should be compensated for this and the downtime of not knowing when I will get it back INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Mar 29, 2025IL

2023 with 34,000 miles on the 6.2 engine. Shutoff while driving. Engine is bad and will need to be replaced. GM should be forced to do a recall

Power Train
Filed Mar 28, 2025FL

Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replaced. Tahoe only has 28K miles. Part is on back order

Engine
Filed Mar 24, 2025CT

Started having an issue a few weeks ago with the vehicle shutting off while driving for no reason without warning causing a very serious safety concern. This issue seemed to stop until one Saturday when i started the vehicle i noticed a small tick. This ticking sound continued to grow. The vehicle then shut off again with warning while driving. 7 days had gone by since the first episode. When I started the vehicle again there was a very pronounce rapping and it sounded like parts inside the motor were coming apart. When I arrived home i called Onstar. They did a diagnostic twice and said the motor was not showing any codes and running perfect. I had it towed from my house and upon inspection the motor is blown with 10,000 miles

Engine
Filed Mar 20, 202528,000 milesFL

The contact owns a 2023 Chevrolet Tahoe. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the sound was the lifters tapping. The contact was informed that all 16 lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to a different dealer, who also diagnosed the vehicle and determined that the failure was with the lifters, and informed the previous dealer might not have been repaired the vehicle properly. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 28,000.

Engine
Filed Mar 20, 2025DE

Engine failure due to rod bearing failure, without warning at 16,500k miles. It is available for inspection if needed. Currently is at dealership waiting for new engine. The vehicle shut off while driving at 40mph forcing me to have to stop in the middle of a roadway without any shoulders or turn offs. The problem was diagnosed and confirmed by a certified Chevrolet dealership. The failed engine will be sent to GM by the dealer. There were no warning lights prior to this incident or after.

Engine
Filed Mar 17, 2025VA

Vehicle broke down on 12/1/2024. Had it towed to the nearest dealership. Dealership claimed that gasoline was pumped into the tank. We knew that wasn't the case. I called the store we last used for fuel and spoke to the manager. She was able to pull my wife up on surveillance and verified that she pumped diesel fuel from a "diesel fuel only" pump on 11/21/24. We also verified that the fuel in the holding tank at the store was actual diesel fuel. My wife purchased 23.45 gallons of diesel fuel. The tank size on this Tahoe is a 24 gallon tank. We had burned half of this fuel before the vehicle broke down. We also verified that no one else had complained about the fuel from the store. Dealership said it needed a new engine. We had it towed to another dealership for a second opinion, but they couldn't verify what happened because the 1st dealership had cleaned out the fuel system. I called GM but they won't help because they are going off what the 1st dealership claimed. Vehicle is still under power train warranty, but they won't fix it. This vehicle left us stranded on the side of the road. Insurance was called and a representative did go and look at the Tahoe. He called back and said that the issue does not fall within our policy.

Engine
Filed Mar 17, 2025MA

Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.

Forward Collision Avoidance › Warnings
Filed Mar 12, 2025IL

First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.

Engine
Filed Mar 8, 2025FL

Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.

Engine
Filed Mar 6, 2025FL

Traveling in left lane of [XXX] . Vehicle screen went black and car lost all power. No warning lights. Vehicle towed and inpected by GM dealership and determined that the vehicle needed a new engine. Vehicle maintenance records confirmed proper maintenance was done. Vehicle only 13 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Mar 6, 202517,000 milesCA

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 15 MPH up an incline, there was an abnormal bumping sound coming from underneath the vehicle. The contact stated that the vehicle hesitated, and the transmission was slipping. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.

Electrical System
Filed Mar 5, 2025TX

When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet

Engine
Filed Mar 5, 2025GA

I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.

Engine
Filed Mar 4, 2025AZ

Engine, (6.2 liter V8), quit without warning at highway speed, nearly causing head-on collision. Engine wouldn't re-start and needed to be towed to dealership on flatbed truck. Vehicle also wouldn't shift into neutral requiring it to be dragged onto flatbed. Chevy dealer states new engines are on backorder with no expected repair date.

Engine
Filed Mar 3, 2025CA

I was driving in the fast lane and all of a sudden my car went into neutral. Thankfully, my children were not in the car and I was able to merge over safely to the side of the freeway. after as I barely pulled off the car completely shut off. I tried to turn back on several times but would not start back up. I had my Tahoe towed to the dealership, and they told me the engine seized up and was a failed engine. Dealership ended up ordering another engine and it was missing some sort of plug that failed and had to replace again!

Engine
Filed Mar 3, 2025LA

While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.

Engine
Filed Feb 26, 202549,566 milesOK

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast over to the side of the road. No warning lights were illuminated prior to the failure; however, the check engine warning light illuminated after the failure and remained illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 49,566.

Engine
Filed Feb 24, 202528,000 milesFL

The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact attempted to restart the vehicle; however, the vehicle failed to start. Additionally, the contact stated that the failure had occurred on a busy highway. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.

Power Train › Automatic Transmission
Filed Feb 21, 2025NJ

To whom it may concern, I had purchased Tahoe 2023 few months back . It’s my first suv through carvana, I’m very disappointed since I had the suv. From first day it start giving me issue I even got few things fixed under warranty. But as soon the warranty expired the suv had transmession issue . Looks like who ever carvana got this suv from has issue with it . I believe carvana has not throughly checked the suv . it’s really disappointing. Now my suv is at dealer and already need to replace some part in transmission. And the worse part is they don’t even have parts available from GMC . Now I’m stuck with repair cost and have no car to drive because they can’t give me eta on parts . I need someone to contact me and please try to help me out with this matter . I’m gone attach repair invoice . As well Either maybe I can give suv back and get another one or help me out with the issue . Thanks Please contact me 2023 Tahoe premium GM don’t have part available looks like it’s going on issue Email form Gm We are following up in regards to your 2023 Chevrolet Tahoe, case number [XXX] Ciocca Chevrolet Of Princeton ordered a valve body for your vehicle. As of right now we do not have an ETA on when the part will be shipped to your dealership. Should you have additional questions or concerns, you may respond directly to this email for the fastest response. We can also be reached through social media channels such as Facebook and Twitter. Otherwise, please wait for us to contact you via p

Engine
Filed Feb 19, 2025SC

Our engine (v8 6.2 liter) failed with out warning while my wife was driving. She said that while driving all of a sudden the dash started flashing telling her to restart the engine. The car just started shutting down. She had to immediately pull off into the median and barely made it out of the fast lane when the car stopped. She was so close to the fast lane that there wasn’t enough room for a person to stand without being hit. We had our Tahoe towed to the closest dealer thinking maybe it was an alternator. The dealer confirmed it was a failed engine and that our vehicle is the third vehicle on their lot with the same failed engine. All of the failed engine vehicles have right at 40 k miles plus or minus 1k miles. The only problem that we had noticed before the failure, happened that morning when I took the Tahoe to fuel up for my wife prior to her leaving. I noticed the engine cranked slow for a second before it started. I thought maybe the battery is just getting weak and that as she drove it that day, it would charge the battery. The exact failure as I understand it from the technician is “ the 5th cylinder failed in the lower half of the engine.” Apparently this is failing because the bearings weren’t properly seated during manufacturing.

Service Brakes
Filed Feb 18, 2025IL

I went to reverse and my brakes didn’t work, the error then came on dash “break system failure max speed 43 mph” I then had to drift into a parking lot to wait for my car to stop. Car dealership said they can’t find anything wrong, I have images showing the error

Engine
Filed Feb 17, 2025MI

The vehicle shut off on the expressway causing a very dangerous situation. After several attempts it would not start again. I had to have the vehicle towed to the dealer and they advised me the engine has seized up. Most likely they told me the engine blew and will need replacing.

Engine
Filed Feb 17, 2025MI

On Sunday January 12, I was driving the vehicle on the highway with my cruise control on. The engine started missing the speed dropped a bit as the cruise control would not hold the speed. A mile or so later the vehicle engine started knocking with a metallic sound. I pulled over at the next exit and stopped at a store to look at the engine. There was nothing loose and a deep metallic knocking coming from the engine block, so I shut off the vehicle and called OnStar. At no time did any warning lights or other indicators come on. The gauges were normal. They/OnStar indicated I should not drive the vehicle, and they will tow to nearest Chevy Dealer for service and give me a $50 credit to take a Lyft to local airport to get a rental car. I was almost 4 hours away from home as I was travelling. After a week of turmoil with the local dealership I was told the vehicle needs a new engine. There is no ETA on the new engine as GM has to build it and has parts shortages. This was 5 weeks ago. I have been driving a rental since and there is still no indicate from the dealership about what happened or why. The vehicle is a 2023 and still under warranty but I am having to pay for the rental and request reimbursement which hasn't happened to date. There is very little information available, and I am in no man's land without a vehicle, so I have an open ended rental situation.

Engine
Filed Feb 14, 2025CA

While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.

Engine
Filed Feb 13, 202582,000 milesTN

The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.

Engine
Filed Feb 13, 2025TX

Fuel module failure. Tahoe stalled while on highway at normal speed of 55 mph. Near miss accident. Very dangerous, could have resulted in injury or fatality. Tahoe had to be towed to Chevy dealer, caused major problems. Tahoe only had 24,000 miles at time of incident.

Engine
Filed Feb 3, 2025TX

1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.

Engine
Filed Feb 3, 2025WA

6.2l engine catastrophic engine failure with appt 17,000 miles on odometer. Kendall Chevrolet of marysville Washington has new engine on back order.

Engine
Filed Feb 2, 2025MI

With 63,000 miles the vehicle experienced catastrophic engine failure on a freeway. This resulted in loss of power with no ability to get the vehicle to a safe location. It was determined that the #7 crankshaft bearing was the cause of failure and the compete engine was replaced as a result.

Engine
Filed Feb 1, 2025TN

Traveling on the interstate late at night in the winter with my family, which includes small children, a clicking noise began but then went away. No diagnostic lamps came on, everything seemed fine, vehicle responded appropriately. Moments later, on a remote stretch of interstate, we lost power and the engine shut down. The vehicle would not turn back on. We were stranded in the dark on a freezing night.

Engine
Filed Jan 29, 2025AL

I was driving down the interstate and with the no warning the vehicle would not accelerate any longer and tried to coast onto the exit. Totally stopped blocking all traffic on the exit. Could not crank the engine or at least put in to neutral to push out of the road. Had it towed to dealership and they said motor had seized up, connecting rod bearing seized on crankshaft causing extensive metal contamination throughout engine. Wanted GM to buy back the vehicle but would not. Only replaced the engine.

Electrical System
Filed Jan 29, 2025CO

After getting gas just outside of Pueblo Colorado on [XXX] I was entering [XXX] and luckily I was in the right lane when all of a sudden no power to the vehicle. I was able to make it by inches in the clear on the shoulder of the road. Being [XXX], I had trouble crawling over the console through the passenger side of the vehicle because I could not safely see the traffic on the interstate to exit the vehicle on the driver side. The state police could not come to assist us with any type of traffic control because of other accidents. The BNSF railroad has a mutual aid pack with them when needed in an emergency situation. They were able to come assist us with the red lights for traffic control, and the tow truck arrived and was able to flatbed the vehicle to a GM Chevy dealership. The tow truck also delivered our 26 foot travel trailer to the nearby campground. If it wouldn’t have been for the BNSF police this could’ve been horrendous accident because of the traffic. I have never been in a more scary situation as with the 2023 Tahoe built by a major corporation and being as unsafe as it is. I have been told the engine needs to be replaced because the bearings failed with metal fragments found in the oil pan. GM has been aware of this problem with the 6.2 engine for many years and has never done anything. Is it gonna take people getting killed on the highway to get something done. Sent from my iPad INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Engine
Filed Jan 29, 2025NY

On [XXX] while driving on the highway near Wash DC engine stopped, went to neutral. Would not start again. OnStar towed vehicle to Koons Chevrolet GMC Tyson in Vienna VA. 703 448 7221. On Tuesday [XXX] Koons Service Dept. looked at vehicle and determined that it was a thrown bearing and needed a new engine. There are 28,712 miles on vehicle. You can inspect if desired. Our safety was extremely compromised. We were on a 5 lane highway in the left hand lane going 65. Engine quit and we had to coast to the far right lane in heavy tra]c. We almost got hit several times on the maneuver and rear ended on the side of the road from oncoming vehicles while waiting for a tow. Dealer has work order to repair the vehicle. Vehicle was not inspected by the manufacturer that we know of, nor the police or insurance representatives. Only inspected by the dealership. The Service Department said the parts are on a "Galactic backorder" which means they do not know when they will come in. GM will not repurchase the vehicle or tell me when the vehicle can be repaired. Will not provide any compensation until the issue is resolved, which is unknown and could be months. It is an extreme financial hardship for me to cover my rental car (taxes and insurance for the rental car are not covered) and continue to pay the car payment and the insurance on a car that is not available to me. My case number with GM is [XXX]. GM has sent me to three representatives. Jonathan Phone Number: 1-866-790-5600 Extension

Engine
Filed Jan 27, 2025IL

Main bearing failure on my 6.2L at 17,000 miles. Starting making knocking noise, and within two miles it died and wouldn’t restart. No check engine light or warning lights. Blew a 40 amp fuse. Once replaced started but knocked and died. Dealership determined spun main causing internal engine failure. Motor replaced. Started making internal engine noise again like almost a spark knock type noise or rattle under acceleration. Has 32k miles on it now and bring into dealer next week for issue. Engine was on back order and took over a month to get.

Service Brakes
Filed Jan 24, 2025PA

While driving, without warning my brake system failed and vehicle did not stop when I applied my foot on the breaks. In addition to while driving up a steep incline the engine failed as I was actively applying my foot to the gas pedal causing vehicle to roll backwards. Most importantly i do not feel confident using this vehicle any further knowing that the brakes are Not operating as they should, risking my life and my children’s life is nonnegotiable. Someone help please.

Service Brakes
Filed Jan 23, 2025WI

On January 21, 2025 while with my family in -15 degrees, the vehicle suddenly went into ABS lock. We were completely immobilized and unable to move the vehicle. The following warning lights illuminated on the dashboard:Antilock Braking System errorService Steering Column LockService Traction ControlBrake System Failure 43 MPH top speed. The vehicle was effectively locked, preventing us from driving or even reversing. This left me and my family stranded in a potentially hazardous situation with the freezing temperatures.

Electrical System1 injured
Filed Jan 21, 202515,000 milesTX

The contact owns a 2023 Chevrolet Tahoe. The contact stated that soon after purchasing the vehicle, the vehicle's lane assist feature would be active with no other vehicles in the contact vehicle's vicinity. The contact also stated that multiple other electrical defects would occur such as the backup camera activating while in drive(D), the instrument panel intermittently going blank, and various other defects. The vehicle was taken to the dealer on multiple occasions where they failed to duplicate the failure. The contact then stated that while driving at 80 MPH, the instrument panel went blank. The contact attempted to pull the vehicle over; however, an unknown turn-off of the vehicle warning message appeared on the instrument panel as a warning chime was also emitted from the vehicle. The contact then stated that the vehicle then came to an abrupt stop where the engine and brakes seized, while traveling at 34 MPH. Due to the failure, the contact was taken to the hospital where they were treated for whiplash, inflammation in the neck and spine, 7 bulging discs in the spine, and pain in various parts of the body. The vehicle was towed to a dealer where it was diagnosed with engine failure; the vehicle's engine was replaced under warranty. Despite the repair, the contact refused to take possession of the vehicle as they did not feel safe driving the vehicle. The manufacturer was notified of the failure and a case was filed; the contact had yet to receive any assistance from t

Engine
Filed Jan 21, 2025AK

Failure - metal in the oil. Engine replacement at roughly 11,800 miles.

Engine
Filed Jan 19, 2025NY

On [XXX] while driving on the highway near Wash DC engine stopped, went to neutral. Would not start again. OnStar towed vehicle to Koons Chevrolet GMC Tyson in Vienna VA. 703 448 7221. On Tuesday Jan 7th, Koons Service Dept. looked at vehicle and determined that it was a thrown bearing and needed a new engine. There are 28,712 miles on vehicle. You can inspect if desired. Our safety was extremely compromised. We were on a 5 lane highway in the left hand lane going 65. Engine quit and we had to coast to the far right lane in heavy traffic. We almost got hit several times on the maneuver and rear ended on the side of the road from oncoming vehicles while waiting for a tow. Dealer has work order to fix the vehicle. Vehicle was not inspected by the manufacturer that we know of, nor the police or insurance representatives. Only inspected by the dealership. The only symptom before the incident was a dull sound like a plastic bag being stuck in the grill for a few minutes before incident. The Service Department said the parts are on a "Galactic backorder" which means they do not know when they will come in. GM is extremely uncooperative in assisting us with this issue. They will not repurchase vehicle, will not put in writing why they wont repurchase it. Will not provide any compensation until the issue is resolved, which could be months. It is an extreme financial hardship for me to cover my rental car (taxes and insurance for the rental car are not covered) and continue to pay the

Engine
Filed Jan 18, 2025IN

While sitting at an intersection of a busy 4 lane road the engine stoped without warning and could not be restarted. Due to a poor design by GM, the Tahoe has no ability to be put in neutral when the engine isn’t running. We were stuck at a busy intersection an almost hit multiple times, until a tow truck could come since it cannot be put in neutral and pushed. Dealer inspected engine and found it had been burning oil. The car never gave any warning lights that it was low on oil or that there were any engine issues. They did an oil change and gave the car back. The car was running, but within less than 5 miles of driving it it started to shake and make horrible noises. At this point, I was driving on the interstate. I was able to limp the vehicle back to the dealer. It was diagnosed by a dealer with spun engine bearing. I was told they were very close to seizing up and I would’ve been stranded on the interstate with no shoulder. This could’ve caused a major issue as I was on a busy interstate and the vehicle would’ve locked up. There was no shoulder at this point due to construction. Through both of these issues the vehicle never gave any dashboard warning lights. There are two major design flaws. The engine has an issue with its bearings. Also, there needs to be a way to put the vehicle into neutral while the engine is not running. It is not safe to not be able to put these vehicles into neutral.

Air Bags
Filed Dec 10, 202439,144 milesLA

The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 10 MPH, the air bag warning light illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure and was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 39,144.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2023 Chevrolet Tahoe → · Every Tahoe year → · How the figures are calculated →