Page 5 of 5 · complaints 201–233 of 233

2013 Chevrolet Tahoe complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Body
Filed Jun 27, 201638,140 milesAL

THE DASH HAS CRACKED FROM ONE SIDE TO ANOTHER.

Air Bags
Filed Jun 27, 2016FL

THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO REPLACE DASHBOARD. VEHICLE IS ON 3 YEARS OLD

Air Bags
Filed Jun 21, 201637,000 milesKY

THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. THIS IS A WELL DOCUMENTED DEFECT AFFECTING MULTIPLE MODELS AND YEARS THAT SHARE THE SAME DASHBOARD DESIGN. THE MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO VOLUNTARILY ADDRESS THE PROBLEM.

Unknown or Other
Filed Jun 5, 201648,900 milesFL

DASHBOARD CRACK

Air Bags
Filed May 11, 201640,000 milesFL

CRACKED DASH DASH IS CRACKED IN THE AREA OF THE PASSENGER SIDE AIRBAG. THIS POSES A SAFETY CONCERN IN THE EVENT OF AN AIRBAG DEPLOYMENT AS FRAGMENTS OF BROKEN DASH WOULD BECOME PROJECTILES WITHIN THE CAB OF THE VEHICLE

Electrical System
Filed May 5, 201640,000 milesCA

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND LOST POWER AS IF IT WOULD STALL WITHOUT WARNING. THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE RADIO POWERED ON AND OFF. THE DOORS LOCKED AND UNLOCKED ON THEIR OWN. THE CONTACT PULLED THE VEHICLE OVER, WAITED A FEW MINUTES, AND PROCEEDED TO DRIVE. THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Electronic Stability Control (esc)
Filed Apr 7, 201642,000 milesTX

MY WIFE AND I BOUGHT A VEHICLE FROM CARDENAS SUPERSTORE IN PHARR, TX. WE'VE BEEN TO THEM 4 TIMES, IN WHICH THEY'VE SENT OUR TAHOE TO THE LOCAL GM/CHEVROLET DEALER IN OUR AREA. GENERALLY, WHEN THE WEATHER IS WARM, STABILITRAK AND TRACTION CONTROL WILL DISABLE AND WE WILL SEE A SERIES OF WARNING LIGHTS. THE ABS WARNING LIGHT WILL GO OFF, THE AIR CONDITIONER TEMPERATURE WILL RISE TO A WARM TEMP, THE LOCKS WILL START UNLOCKING AND LOCKING RANDOMLY, HARD TRANSMISSION JERKS BETWEEN FIRST AND SECOND GEAR, AND LITTLE POWER WHEN TRYING TO INCREASE SPEED. THE FIRST TIME WE WENT, THEY SAID THEY COULDN'T FIND A PROBLEM. THE SECOND TIME WE WENT, THEY CLEAN OUT ALL THE FUEL MODULES, THE THIRD TIME THEY COULDN'T FIND ANYTHING WRONG. AND FINALLY, ON THE FOURTH TRY, THE DEALER COULDN'T FIND ANY ISSUES SO THEY PUT DI-ELECTRIC GREASE ON SOME OF THE WIRING. TWO DAYS LATER IT STARTED ACTING UP AGAIN. A REASON THEY MAY HAVE TROUBLE FINDING ANY ISSUES IS THAT AFTER THE VEHICLE IS OFF FOR SOME TIME, IT WILL START UP AND RUN WITHOUT ANY ISSUE. I'VE MANAGED TO GET IT OVER TO THE LOCAL AUTOZONE WHILE ALL THE PANEL WAS GOING OFF, AND POWER LOSS, AND THEY MENTIONED A FEW POSSIBLE ISSUES. THE VEHICLES VOLTAGE REGULATOR MAY BE BAD, AS WELL AS LOSS OF COMMUNICATION FROM THE ECM AND MANY SENSORS(FUEL PUMP, TRANSMISSION, ETC...). WE ARE LUCKY THAT WE BOUGHT AN EXTENDED WARRANTY ON THE VEHICLE OR THIS COULD HAVE BECOME VERY COSTLY FOR US. BUT NONE THE LESS, SAFETY IS OF A CONCERN WHEN DRIVING THE TAHOE. ANY GU

Power Train
Filed Apr 4, 201650 milesAZ

TRANSMISSION BROKE IT FRONT PUMP WILL NOT MOVE IT HAS 93079 MILES.

Unknown or Other
Filed Mar 30, 201646,889 milesTX

DASH CRACKED IN 3 LOCATIONS. ONE OF THE CRACKS INVOLVE PASSENGER SIDE AIRBAG. CRACK WAS DISCOVERED WHILE STATIONARY IN DRIVEWAY.

Air Bags
Filed Mar 22, 201640,000 milesCA

2013 CHEVY TAHOE, DEFECTIVE CRACKED DASHBOARD. SAFETY ISSUE COULD RESULT IN DEFECTIVE OR UNSAFE DEPLOYMENT OF AIR BAG, NOT COSMETIC ACCORDING TO SEVERAL OTHER REPORTS. DRIVER SIDE, BEHIND CLUSTER. HTTP://SACRAMENTO.CBSLOCAL.COM/2014/11/19/CALL-KURTIS-INVESTIGATES-CRACKS-IN-SOME-GM-DASHBOARDS/ HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/ HTTP://WWW.COURTHOUSENEWS.COM/2015/04/15/DANGEROUS-DASH-CRACKS-ALLEGED-IN-GM-TRUCKS.HTM

Wheels
Filed Mar 22, 201656,400 milesSC

SPARE TIRE WHEEL DIAMETER IS SMALLER THAN THE DIAMETER OF THE FOUR WHEELS ON THE VEHICLE. THE FOUR MAIN WHEELS HAVE 18" WHEELS. THE SPARE TIRE WHEEL IS A 17" DIAMETER. IF THE SPARE TIRE IS USED ON THE REAR DRIVE WHEELS, THE SMALLER SPARE WHEEL WOULD TURN AT A FASTER RPM THAN THE REGULAR TIRE. IS THIS PERMITTED? SEEMS DANGEROUS TO ME.

Unknown or Other
Filed Feb 22, 2016TX

CRACKED DASHBOARDS. MY CAR HAS 11K MILES, I BOUGHT IT WITH 6K MILES AND HAVE OWNED IT FOR 4 MONTHS AND NOTICED THE OTHER DAY THAT THE DASHBOARD HAS A GIANT CRACK ACROSS IT NOT DUE TO ANY IMPACT.

Structure › Body
Filed Feb 18, 201637,000 milesLA

THIS 2013 CHEVROLET TAHOE WAS PURCHASED IN AUGUST 2013. THE CHROME DOOR HANDLE ON THE PASSENGER FRONT DOOR JUST CAME OFF IN MY HAND AND HAD TO BE REPLACED IN AUGUST 2015. IN FEBRUARY 2016 THE DRIVERS SIDE FRONT DOOR HANDLE BROKE OFF AND ALSO HAD TO BE REPLACED. THE VEHICLE WAS PARKED AND I WAS ATTEMPTING TO OPEN AN UNLOCKED DOOR FROM THE EXTERIOR. I WAS TOLD THE CHROME DOOR HANDLES HAVE HAD ISSUES WITH BEING DEFECTIVE. ARE THERE ANY RECALLS, WHAT CAN I DO REGARDING REOCCURRING EXPENSES FOR REPAIRS ?

Air Bags
Filed Feb 17, 201644,000 milesFL

DASH IS CRACKING AROUND PASSENGER AIRBAG. VEHICLE IS GARAGE KEPT AND A SUN VISOR USED WHEN PARKED IN THE SUN. THIS VEHICLE HAS NEVER BEEN IN A COLLISION AND NONE OF THE AIR BAGS HAVE EVER DEPLOYED IN THIS VEHICLE. THE CRACK SEEMS COSMETIC BUT GIVEN THE LOCATION, I AM CONCERNED ABOUT THE INTEGRITY OF THE AIR BAG ASSEMBLY

Structure › Body
Filed Jan 19, 2016FL

DASHBOARD CRACKED VERY SMALL AREA BUT NOW IS CRACKING EVERYWHERE.

Air Bags
Filed Oct 22, 201566,613 milesTX

THIS VEHICLE WAS PURCHASED FROM MAC HAIK CHEVROLET IN HOUSTON, TX. ONLY ONE KEY WAS PROVIDED DURING THE VEHICLE PURCHASE. THE OTHER KEY WAS PROMISED IN AN "WE OWE YOU" STATEMENT, BUT NEVER RECEIVED. AT SOME POINT IN TIME, IT IS BELIEVED THE 2ND KEY WAS USED TO ACCESS THIS VEHICLE AT UNDISCLOSED LOCATION(S) AND OR TIME(S) IN ADDITION TO ONSTAR APP ACCESS. THE VEHICLE BEGAN TO MAKE RUBBING SOUNDS WHEN TURNING CORNERS AND LOSING A LITTLE POWER. IN JULY 2014, I NOTICED MY VEHICLE SEEMED TO SHAKE WHEN GOING OVER SPEED BUMPS IN A MANNER INCONSISTENT WITH THE WAY IT NORMALLY WENT OVER SPEED BUMPS MOST TIMES AFTER VEHICLE DELIVERY. IN ADDITION TO, THE ENGINE SEEMED TO BE IDLING TOO HIGH AT NO SPEED AND IN A MANNER INCONSISTENT WITH THE WAY IT PERFORMED MOST TIMES AFTER VEHICLE DELIVERY. ALSO, THE DASHBOARD IS CRACKED AROUND THE AIRBAG. IN AUGUST 2014, I WENT BACK TO THE DEALER FOR INSPECTION OF THESE PROBLEMS. I WAS INFORMED REPAIRS WERE MADE TO THE FRONT DIFFERENTIAL OF THE VEHICLE AND THE TRANSMISSION WAS OVERFILLED. I WAS PROVIDED A STATEMENT OF THE WORK, BUT I FELT THE VERBAL EXPLANATION FOR THE WORK WAS TOO VAGUE BEING MY VEHICLE WAS IN THE SHOP FOR APPROX. 2 WEEKS. ON OR ABOUT OCTOBER 1, 2015 I CONTACTED THE GENERAL MOTORS CHEVROLET CUSTOMER REPRESENTATIVE AT THE PHONE NUMBER LISTED ON WWW.GM.COM AS (800) 222-1020. IN THIS PHONE CONVERSATION, I WAS INFORMED REPAIRS WERE NOT DONE TO THE FRONT DIFFERENTIAL, BUT TO THE REAR DIFFERENTIAL AND OR POWERTRAIN. NO WARRANTY REPAIR INFORM

Structure › Body
Filed Oct 6, 201522,200 milesNY

THE ENTIRE FRAME AND ALL SUPPORTING BOLTS OF THE VEHICLE IS RUSTING AND ROTTING.

Fuel/Propulsion System
Filed Sep 25, 201537,000 milesNY

WHEN TRAVELING AT HIGHWAY SPEEDS THE CAR TOTALLY SHUT DOWN. COULDN'T GET OFF OF HIGHWAY, CREATING A VERY DANGEROUS SITUATION. HAD CAR TOWED TO DEALER ONLY TO FIND OUT THAT THE ENTIRE FUEL SENDING UNIT, FUEL LEVEL SENSOR, AND HARNESS HAD FAILED AT 37000 MILES AND NEEDED TO BE REPLACED.

Unknown or Other
Filed Sep 21, 201565,000 milesTX

I NOTICED A TINY CRACK IN MY DASHBOARD ON AUGUST 15TH. SINCE THAT TIME IT HAS GROWN 4 INCHES AND VEERED OFF ANOTHER 2 INCHES A DIFFERENT DIRECTION. MY VEHICLE IS GARAGE KEPT AND I AM A STAY AT HOME MOTHER. MY CAR IS RARELY PARKED IN THE SUN FOR LONG AMOUNTS OF TIME.

Air BagsCrash5 injured
Filed May 29, 2015TX

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND THE FOUR PASSENGERS IN THE VEHICLE SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE BODY DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed May 28, 2015FL

ON MONDAY 05/25/15 MY HUSBAND NOTICED A SMALL CRACK IN THE DASH ON THE DRIVERS SIDE. I HAVE WATCHED IN THE PAST COUPLE DAYS IT GROW IN SIZE AND HAVE TAKEN PICTURES TO DOCUMENT IT TOO. I AM UPSET AS THIS IS A NEW CAR I PURCHASED USED FROM A GM DEALER. I HAVE READ THAT ANOTHER CRACK IS SOON TO BE EXPECTED ON THE PASSENGER SIDE BY AIRBAG AND CAUSING IT TO POSSIBLE DEPLOY OR DEEMED UNUSABLE. I HAVE 2 SMALL CHILDREN AND NO SAFETY IS A CONCERN. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY.

SuspensionCrash
Filed Mar 19, 201585,000 milesTX

DURING PURSUIT TRAINING A 2013 TAHOE SUFFERED A CATASTROPHIC FAILURE OF THE WHEEL SUSPENSION ASSEMBLY. THIS IS THE THIRD IDENTICAL INCIDENT IN THE PAST MONTH. THE OTHER TWO VEHICLES WERE 2014 POLICE PURSUIT TAHOES. IN ALL INSTANCES THE FRONT WHEEL ASSEMBLY FAILED DURING A TURN. THE RACE OR INNER DUST COVER FOR THE WHEEL BEARING ASSEMBLY SEPARATED. THIS RESULTED IN THE BEARINGS COMING LOOSE, AND THE WHEEL SUBSEQUENTLY FOLDING UNDER. IN TWO INSTANCES THE VEHICLE WAS IN DANGER OF A ROLLOVER SITUATION. THIS OCCURRED DURING EMERGENCY VEHICLE TRAINING AT A REGIONAL ACADEMY AND THE VEHICLES BELONGED TO TWO DIFFERENT POLICE AGENCIES. THE TWO PRIOR INCIDENTS INVOLVED VEHICLES WITH UNDER 5000 MILES. *TR

Electrical System
Filed Feb 16, 201536,000 milesWA

OVER A PERIOD OF 2 WEEKS, ABOUT 4 TIMES, WHILE DRIVING IN TRAFFIC INCLUDING FREEWAY. A SUDDEN LOST OF ALL POWER, DASH GOES BLANK WHILE DOOR LOCKS LOCK AND UNLOCK, IN A BLINKING SEQUENCE. THIS HAPPENS IN A TIME PERIOD UP TO 10 SECONDS, THEN THE CAR CONTINUES DRIVING WITH NO PROBLEMS OR INDICATOR WARNING LIGHTS. TOOK TO DEALER THEY TEST DROVE AND PUT ON COMPUTER, AND NOTHING HAPPENED. LEFT IT THERE 2 WEEKS NO RESULTS. IN BLOGS THERE ARE SUGGESTIONS THAT WHEN THIS HAPPENS TO OTHERS, THAT IT IS POSSIBLE THAT COMPUTER RESETS ITSELF AND WIPES MEMORY CLEAN, BECAUSE OF POWER LOSS. THEY TO TAKE TO MECHANIC NOTHING SHOWS UP. THIS IS SIMILAR SYMPTOMS REPORTED ON RECALL #14515, BUT MY CAR IS 1 YEAR OLDER. IT INVOLVES THE CHASSIS COMPUTER. MY QUESTION HERE IS IF THE COMPUTER IS DIFFERENT FROM MY MAKE AND MODEL. THIS IS A SERIOUS PROBLEM 2 OF THE 4 TIMES THIS HAPPENED I WAS PULLING ON TO FREEWAY OR CHANGING LANES LOSING POWER. MY DAUGHTER DRIVES THIS CAR WITH HER 2 TWINS IN BACK SEAT. I HAVE NOW EXHAUSTED ALL I CAN FOR A REMEDY WITH GM, THE DEALER WHO CAN NOT DETECT ANY PROBLEM. STARTED A CASE FILE WITH GM # [XXX]. NO REMEDY OR RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Jan 31, 20152,000 milesNY

AT FREEWAY SPEEDS THE DIC MESSAGE TO SERVICE BRAKES SOON APPEARS. WHILE THIS OCCURRED PERHAPS 2 OR 3 TIMES DURING A 30 MILE DRIVE ORIGINALLY, NOW IT ONLY APPEARS PERHAPS ONCE EVERY 300 MILES. CAN BE CLEARED BY RESET BUTTON IN CONTROL PANEL. DEALER UNABLE TO TRACE FAULT EVEN AFTER SHOWN MESSAGE ON DASH. FRONT DOORS DO NOT DRAIN WATER PROPERLY - SURE TO LEAD TO PREMATURE RUST-OUT OF LOWER PANELS. *TR

Power TrainCrash
Filed Jan 11, 201540,000 milesNC

VEHICLE PLACED IN PARK WITH ENGINE RUNNING, APPROXIMATELY 5 TO 10 MINUTES PASSED VEHICLE BEGAN TO ROLL FORWARD HITTING SIDE OF BUILDING CAUSING DAMAGE TO FRONT DRIVER SIDE BUMPER. *TR

Electrical System
Filed Nov 18, 201410,400 milesTX

VEHICLE DOES NOT HOLD CHARGE TO BATTERY. WILL NOT START. *TR

Engine
Filed Oct 14, 2014FL

2013 CHEVROLET TAHOE. REPRESENTATIVE FROM THE CITY WRITES IN REGARDS TO PROBLEMS WITH POLICE FLEET. *TGW THE CONSUMER STATED AFTER THE NEW ENGINE CALIBRATIONS WERE INSTALLED ON SEVEN VEHICLES, LESS THAN 24 HOURS LATER, THE PROBLEM CONTINUED, ALONG WITH ADDITIONAL ISSUES AND PROBLEMS THAT WERE NEVER EXPERIENCED BEFORE. SPECIFICALLY, THE VEHICLES LUNGED FORWARD AGGRESSIVELY AFTER COMING TO A STOP. GM EVENTUALLY REMOVED THE CALIBRATIONS. THE ISSUE WITH THE VEHICLES STALLING, LACK OF POWER, IDLE SURGING AND HESITATION UPON ACCELERATION, CONTINUED. *JB

Structure › Body
Filed Jul 16, 201415,000 milesNJ

THE DOORS DO NOT DRAIN WATER EFFECTIVELY, THIS WILL CAUSE AN ELECTRICAL SHORTAGE AND FAILURE FOR THE WINDOWS TO WORK AND THE DOORS TO RUST!! *TR

Steering
Filed Jun 24, 201446,159 milesCA

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 46,159.

Engine
Filed Jun 19, 2014FL

2013 CHEVROLET TAHOE POLICE PACKAGE (65 TOTAL) CONSUMER WRITES IN REGARDS TO ENGINES HESITATE ON ACCELERATION, IDLE SPEED FLUCTUATES AND THE ENGINE WOULD STALL. *SMD GENERAL MOTORS ACKNOWLEDGED THE CONCERN AND STATED THEY WERE WORKING ON A RESOLUTION. GENERAL MOTORS RELEASED A SERVICE BULLETIN WHICH CONSISTED OF A NEW ENGINE CALIBRATION. ELEVEN OF THE VEHICLES WERE RE-CALIBRATED. HOWEVER, THE NEW CALIBRATION DID NOT CORRECT THE CONCERN. GENERAL MOTORS HAS SENT MULTIPLE ENGINEERS TO ROAD TEST THE VEHICLE, TAKEN NUMEROUS RECORDINGS, FUEL SAMPLES, BUT TO NO AVAIL. *JB

Vehicle Speed Control
Filed Apr 17, 20147,133 milesCA

WHILE DRIVING THE SPEEDOMETER IS SHOWING 0 ON BOTH THE DIGITAL DISPLAY AND ANALOG NEEDLE DISPLAY. ALSO IT IS SHOWING THAT THE VEHICLE IS IN PARK. ONLY BY PULLING OVER AND STARTING THE CAR UP AGAIN (~5 MINUTES), THE PROBLEM GOES AWAY.

Tires
Filed Mar 24, 20148,600 milesTX

HIGH SPEED TIRE FAILURE L/R LESS THAN 9000 MILES EMERGENCY RESPONSE VEHICLE SPARE PUT IN TO SERVICE. OLD TIRE STILL ON OEM RIM IN OUR POSSESSION. *TR

Electrical System
Filed Feb 27, 20147,200 milesWV

I WAS DRIVING UP A GRADE DURING A SNOW STORM AND WHEN I TRIED TO SELECT 4WD I HAD TO TAKE MY EYES OFF THE ROAD TO FIND THE 4WD CONTROL KNOB,WHICH IS HIDDEN BEHIND THE STEERING WHEEL. I CONSIDER THIS A SERIOUS PROBLEM BECAUSE I NEARLY WRECKED WHILE TRYING TO LOCATE THE 4WD CONTROL KNOB. I BLAME THIS ON FAULTY ENGINEERING BY GM! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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