TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MOTOR OF THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH A FUEL INTEGRATION SYSTEM WHICH ALLOWED THE VEHICLE TO SWITCH FROM V8 TO V4 FOR BETTER FUEL MILEAGE AND THAT THE PROBLEM WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 3,100. .... UPDATED 10-17-13 *BF UPDATED 10/24/2013*JS
2013 Chevrolet Silverado complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TRAVELING AT ABOUT TEN MILES PER HOUR. VEHICLE BECAME UNRESPONSIVE TO ANY ATTEMPT TO STEER AND A LOUD DING NOISE PLAYED. VEHICLE STRUCK CONCRETE LIGHT POLE. HAD BEEN DRIVING THE VEHICLE FOR AN HOUR AND HAD JUST CAME OFF OF THE INTERSTATE. PULLED INTO A PARKING LOT AND THAT IS WHEN STEERING QUIT WORKING. *JB
I PURCHASED A 2013 SILVERADO, WHILE TAKING POSSESSION OF THE TRUCK I NOTICED THE UNDERCOATING HAD FALLEN OFF OF THE FRAME RAIL ABOVE THE RIGHT REAR TIRE AND HAD BEGUN TO RUST. I IMMEDIATELY COMPLAINED, BUT WAS TOLD THEY WOULD CONTACT GM. I IMMEDIATELY FILED A COMPLAINT WITH GM. THE REPAIR WAS TO SPRAY AFTER MARKET UNDER COATING FROM A SPRAY CAN ON THE ALREADY RUSTY PARTS. I COMPLAINED AGAIN AND WAS TOLD THAT WAS ALL THEY WERE GOING TO DO TO REMEDY THE PROBLEM. THIS VEHICLE IF LEFT ON THE ROAD FOR THE NEXT 10 YRS WILL END IN SOMEONE'S DEATH AS THE FRAME WILL BE COMPLETELY RUSTED THROUGH. *TT
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH DOWNHILL, THE GRADE BRAKE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FEATURE WAS BUILT TO FUNCTION IN THE MANNER IN WHICH IT DID. THE CONTACT WAS ADVISED TO DISABLE THE FEATURE MANUALLY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
TRANSMISSION DOWN SHIFTS MULTIPLE GEARS WHEN I DECELERATE. THE FIRST OCCURRENCE HAPPENED AT 70 MPH CAUSING A VERY HARD DECELERATION AND NEAR LOSS OF CONTROL OF THE TRUCK. I HAVE HAD THREE OTHER LIKE INCIDENCES AT SPEEDS BETWEEN 45 AND 70 MPH. THESE HAPPENED ON DRY PAVEMENT AND I WAS ABLE TO SLOW SAFELY. HAD THIS OCCURRED ON WET OR SNOW COVERED ROADS, I HAVE NO DOUBT THERE WOULD HAVE BEEN AN ACCIDENT. 2 . AT TIMES WHEN I ACCELERATE THERE IS NO THROTTLE RESPONSE FOR SEVERAL SECONDS. WHEN THE ENGINE DOES RESPOND, THE TRUCK ACCELERATES AS IF I HAVE THE THROTTLE FLOORED. AGAIN THIS HAS HAPPENED ON DRY PAVEMENT. SLICK CONDITIONS WOULD HAVE CAUSED A SPIN OUT. 3. VEHICLE SURGES BETWEEN 20 AND 45 MPH. ENGINE RPM CONTINUALLY JUMPS 200-300 RPM CAUSING CONSTANT SURGING. BESIDES BEING VERY ANNOYING, IT WOULD BE DANGEROUS ON ICY ROADS.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,289 AND CURRENT MILEAGE WAS 11,500.
APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I
RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR
HAD VEHICLE APPROX. 2 WEEKS ON 4-10-13 WOULD NOT START FOR SEVERAL ATTEMPTS. IT STARTED I PULLED OUT INTO ONCOMING TRAFFIC AND IT DIED I WAS ABLE TO RESTART IMMEDIATELY. DEALER HAD IT ONE DAY SAID THEY COULD NOT DUPLICATE ISSUE SO DID NOTHING. SECOND TIME IT HAPPENED WAS ABOUT 3 WEEKS AFTER THAT THIS TIME I WAS GOING ABOUT 45MPH AND WITH NO WARNING IT JUST DIED IN THE ROAD ALMOST GOT HIT BY 2 PEOPLE BEHIND ME. TOOK OVER 8 MINUTES TO GET RESTARTED DURING WHICH TIME SEVERAL MORE PEOPLE HAD TO SWERVE TO MISS ME. I DROVE ABOUT 1/2 MILE TO WORK PARKED, TRIED TO RESTART IT WOULDN'T START WAS TOWED TO DEALERSHIP. AFTER COUPLE DAYS DEALERSHIP SAID COULD NOT DUPLICATE PROBLEM. I PRESSED THE ISSUE AND MADE IT CLEAR THIS WAS EXTREMELY UNSAFE AND SOMEONE WAS GOING TO GET SERIOUSLY INJURED. AFTER ABOUT ONE WEEK THEY SAID THE PROBLEM DUPLICATED AND THE PART I NEED IS ON BACK ORDER (A MODULE). THIS IS WHERE THE TRUCK IS NOW. AFTER 'GOOGLING' THIS ISSUE THE FIRST TIME I FOUND NOT STARTING IS A COMMON PROBLEM WITH THE PASSLOCK SYSTEM MALFUNCTION AND THE FIX IS ONE OF TWO THINGS ONE OF WHICH IS THE MODULE BEING REPLACED NOW. I RELAYED THIS INFORMATION TO THE DEALERSHIP AT THE TIME OF THE FIRST INCIDENT BUT NOTHING WAS DONE. I FEEL THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY CONSIDERING IT HAPPENS AT SPEED WITH ABSOLUTELY NO WARNING. HOPEFULLY THIS WILL FIX IT BUT GM MUST BE AWARE OF THIS CONSIDERING ALL THE ONLINE FORUMS PERTAINING TO THIS PRECISE ISSUE AND SHOULD BE MORE EAGER TO FIX SERIOUS SA
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE REVERSING WITH A HITCH WAS INSTALLED, THE BACKUP SENSOR FAILED . THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,600. UPDATED 6/17/13 *CN
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ERRONEOUSLY SHIFTED OUT OF PARK AND INTO NEUTRAL, MADE A CLUCKING NOISE AND SUDDENLY SHIFTED INTO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300 AND THE CURRENT MILEAGE WAS 5,500.
TRAVELING 70 MPH ON FREEWAY, NATURALLY VEERING LEFT TO RIGHT WENT TO CORRECT TO THE RIGHT AND STEERING WHEEL LOCKED UP. I COULD TURN TO THE LEFT MORE BUT COULD NOT CORRECT BACK TO THE RIGHT. HAD TO SLOW DOWN TO ABOUT 35 MPH NEARLY CAUSING SOMEONE TO REAR-END ME, THEN IT FINALLY BROKE LOOSE. THE ENTIRE ORDEAL LASTED APROX. 12 SECONDS BEFORE IT WAS CORRECTED. *TR
HIT A DEER AT 47MPH ON LEFT FRONT OF VEHICLE. AIR BAG LIGHT CAME ON WITH CODE B0052 DEPLOYMENT COMMANDED. NO AIR OR PRETENSIONER DEPLOYED. CONTACTED GM THEY SENT AN INSPECTOR OUT TO RETRIEVE CRASH DATA FROM RECORDER. THEY CONTACTED ME AFTER THEY RECEIVED THE INFO FROM THE INSPECTOR , AND SAID I NEEDED TO TAKE THE VEHICLE TO DEALER TO DIAGNOSE CONCERN. THERE WERE NO CODES. THEY HAVE NOT TOLD ME IF THERE WAS A PROBLEM WITH THE SDM THAT WAS REPLACED. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHENEVER A WARNING CHIME ACTIVATED, IT WAS EXTREMELY LOW AND ALMOST INAUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SOUND WAS TRANSMITTED THROUGH THE RADIO. THE RADIO WAS REPLACED BUT THE SOUND CONTINUED TO EMIT EXTREMELY LOW. THE TECHNICIAN ADVISED THE CONTACT THAT THERE WAS NO FURTHER REPAIR AVAILABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Chevrolet Silverado → · Every Silverado year → · How the figures are calculated →