Page 2 of 2 · complaints 51–76 of 76

2009 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Feb 17, 201480,000 milesLA

DASHBOARD IS CRACKED IN SEVERAL PLACES, FROM AIRBAGS TO WINDSHIELD, AND IN FRONT OF INSTRUMENT CLUSTER. ALL ON TOP OF DASH. IT IS CRUMBLING AND I FEAR FOR MY SAFETY IF I AM IN A COLLISION. *TR

Engine
Filed Feb 6, 201471,288 milesMO

DRIVING DOWN HIGHWAY, CHECK ENGINE LIGHT POPS UP, TRACTIONS CONTROL INDICATOR LIGHT, ALONG WITH DIGITAL DISPLAY SAYING SEVERAL THINGS. SUCH AS, ENGINE REDUCED POWER, SERVICE TRACTION CONTROL SOON..........PULLED OVER, HAD A VERY ROUGH IDLE. MADE IT TO PARTS STORE AND HAVE THE TRUCK SCANNED. TURNS OUT IT NEED THE THROTTLE POSITIONING SENSOR NEEDS REPLACED. HAD THEM CLEAR THE CODE, DROVE FEW MORE MILES AND ALL HAPPENS AGAIN. *TR

Latches/Locks/Linkages
Filed Dec 1, 201324,500 milesNY

AFTER UNLOCKING THE MANUAL DOOR LOCK ON THE TRUCK THE INTERIOR DOOR HANDLE WOULD NOT OPEN THE DOOR. THE LOCK WAS DISCONNECTED FROM THE INTERIOR LOCKING MECHANISM, EFFECTIVELY TRAPPING ME IN MY VEHICLE. AT THIS TIME I UNROLLED THE WINDOW AND USED THE KEY IN THE OUTSIDE DOOR TO TRY TO UNLOCK THE DOOR, BUT THE LOCK WAS JAMMED AND I WAS UNABLE TO LEAVE MY VEHICLE USING EITHER THE INSIDE OR THE OUTSIDE HANDLE OR LOCKS OR THE DRIVER DOOR. I WAS FORCED TO EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THIS IS A RECURRING PROBLEM AND SEEMS TO OCCUR MOST OFTEN AFTER RAINFALL OR A CAR WASH. THIS IS A SERIOUS SAFETY CONCERN IN THE EVENT OF A COLLISION, CAR FIRE OR WATER CRASH OR OTHER EMERGENCY THAT COULD POTENTIALLY BE FATAL AND SHOULD BE RECALLED TO PROTECT PEOPLE FROM BEING TRAPPED IN THEIR VEHICLES. IT IS ALSO NOTABLE THAT CONSUMER REPORTS HAS LISTED "LOCKS AND LATCHES" AS A COMMON PROBLEM AREA FOR A 2009 SILVERADO. I CONTACTED A CHEVROLET DEALERSHIP AND THEY REFUSED FULLY COVER THE REPAIR COST, WHICH WAS WELL OVER $250 AND THEY STATED THAT THE "DOOR LOCK ACTUATOR WAS DEFECTIVE". THE CORPORATE GM PHONE CALL CENTER WAS NOT HELPFUL AND TOLD ME IT WOULD NOT BE FULLY COVERED BECAUSE MY VEHICLE WAS JUST OUT OF BUMPER TO BUMPER WARRANTY. I BELIEVE THIS SHOULD BE RECALLED TO PROTECT CONSUMERS. *TR

Structure › BodyCrash1 killed
Filed Nov 13, 2013FL

ON 6/23/13 MY FATHER WAS MAKING A LEFT TURN OVER A 4 LANE STREET. HE WAS HIT BY A 2008 NISSAN ROUGE GOING BETWEEN 37-40MPH ON THE DRIVERS SIDE DOOR. MY FATHERS TRUCK WAS IN MOTION AT 4-6MPH. THE TRUCK SUFFERED EXTENSIVE DAMAGE, AND MY DAD PASSED AWAY HOURS LATER AT THE HOSPITAL DUE TO INTERNAL BLEEDING OF PELVIC AREA. THE TRUCKS DRIVE SHAFT WAS CUT IN A HALF. THE TRUCK HAS A 5 STAR SIDE CRASH SAFETY RATING, I DO NOT UNDERSTAND HOW A CAR THAT WAS NOT EVEN SPEEDING CRUMPLED THE TRUCK THAT BADLY. THE FRAME OF THE TRUCK WAS PUSHED SO FAR BACK THE GAS AND BRAKE PEDAL WERE ONE. *TR

Structure
Filed Nov 7, 2013IN

CPSC:I13B0038A. 2009 CHEVROLET SILVERADO. CONSUMER STATED THE DASHBOARD RECENTLY CRACKED AFTER A RECENT COLD SNAP OF WEATHER. *LN GM OFFERED THE CONSUMER A 50% DISCOUNT, OFF THE $1,000 IT WOULD COST TO REPAIR IT. HOWEVER, THY WOULD NOT ADMIT IT WAS A DESIGN FLAW.

Vehicle Speed Control
Filed May 15, 201322,302 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE POWER REDUCED SIGNIFICANTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22,302. ...UPDATED 07-10-13 *BF

Wheels
Filed May 8, 201316,000 milesVA

THE AMERICAN GENERAL 245/70/17 TIRES ON 2009 WORE OUT DOWN TO THE TIRES WEAR BARS 2/32 AT 16,000MILES THERE WAS HEAVY EDGE WEAR CHUNCKING PIECES OF TREAD . TIRE WERE ROTATED EVERY 5000 AND ALIGNMENT CHECKED. TOOK TO LOCAL CHEVY DEALER AND THEY FOUND A RECALL OR TECHNICAL SERVICE BULLETIN FROM AMERICAN TIRE AND ALL FOUR TIRES WERE REPLACED FREE OF CHARGE. HOWEVER THEY WERE REPLACED WITH AMERICAN GENERAL GRABBER H/T WHICH ALSO HAVE TO SOFT OF A RUBBER COMPOUND AND ARE WEARING OUT QUICKLY THE TRUCK HAS 26150 MILES ON IT NOW AND THE NEW TIRES ARE DOWN TO 7/32 WITH LESS THAN 10000 MILES ON THEM. START PUTTING BRIDGESTONE TIRES BACK ON THE TRUCKS CHEVROLET. *TR

Structure › Body
Filed May 7, 201350,000 milesVA

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT SHE HAD THE CHILD LOCK ACTIVATED ON THE REAR PASSENGER SIDE DOOR. THE CONTACT ATTEMPTED TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE BUT IT FAILED. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE OTHER SIDE IN ORDER TO GET THE CHILD OUT. THE CONTACT ALSO MENTIONED THAT SHE WAS ABLE TO OPEN THE DOOR FROM THE INSIDE WHILE THE CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE CHILD LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Mar 11, 201378,565 milesTX

WHILE DRIVING ALONG HIGHWAY I NOTICED THE SPEEDOMETER NEEDLE WAS ON ZERO. UPON FARTHER INVESTIGATION I FOUND ALL INSTRUMENT PANEL LIGHTS WERE OFF AND DIRECTIONAL AND HAZARD FLASHERS WOULD NOT OPERATE. I STOPPED, RECYCLED MASTER SWITCH OFF THAN ON, LIGHTS WORKED PROPERLY. EVENT OCCURRED AGAIN SIX DAYS LATER. *TR ## VIN FAILED ##

Air BagsCrash1 injured
Filed Feb 3, 201338,500 milesIL

2009 CHEVY SILVERADO LOST TRACTION ON HIGHWAY DURING SLIPPERY ROAD CONDITIONS, VEHICLE SPUN OUT AND HIT A METAL ROPED FENCE HEAD ON AND ALSO WENT ACROSS THE MEDIAN AND SLAMMED THE FRONT END OF VEHICLE INTO A GUARD RAIL STOPPING IT INSTANTLY FROM GOING INTO ON COMING TRAFFIC. THE VEHICLES DAMAGE WAS ON THE FRONT END DIRECTLY IN THE CENTER CAUSING A WEDGE INTO THE RADIATOR, ENGINE AND BENT THE FRONT OF THE FRAME. THE IMPACT WAS VERY LOUD AND SOLID. THE IMPACT CAUSED THE TRUCK TO STAND ON THE FRONT OF VEHICLE, SLAMMING THE BACK END OF THE VEHICLE ON THE GROUND WITH GREAT FORCE. THE AIRBAG DIDN'T DEPLOY WHICH AT THE SPEED OF AROUND 60 MPH AND THE PLACE THE VEHICLE WAS HIT IN, MAKES ME VERY CONCERNED ON THE SAFETY OF THIS VEHICLE. MY 5 YEAR OLD SON SAID HIS RIGHT ARM WAS HURTING AFTER THE ACCIDENT AND WITH IN THE HOUR OF HAVING THE ACCIDENT MYSELF ENDED UP IN THE HOSPITAL WITH A STIFF NECK AND A VERY SOAR AND BRUISED BACK, I WAS RELEASED WITH MINOR INJURIES AND I CONSIDER MYSELF LUCKY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE ABOUT THIS SITUATION AND THE SAFETY OF MYSELF AND MY SON. *TR

Vehicle Speed Control
Filed Jan 4, 201362,000 milesFL

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE STALLED AND THE REAR DIFFERENTIAL SEIZED, CAUSING THE VEHICLE SKID. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CALLED ROAD SIDE ASSISTANCE. THE REPRESENTATIVE THAT WAS SENT BY THE ROADSIDE ASSISTANCE SERVICE ADVISED THE CONTACT THAT THE THROTTLE CONTROL SYSTEM MALFUNCTIONED AND ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS HOME WITHOUT FURTHER INCIDENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO REPLACE THE THROTTLE CONTROL SYSTEM. THE FAILURE MILEAGE WAS 62,000.

Structure › Body
Filed Nov 23, 201245,000 milesNH

YOU CANNOT OPEN THE DOORS WITH THE HANDLE FROM INSIDE THE TRUCK IF DOORS ARE LOCKED. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR. I FEEL THIS IS A MAJOR SAFETY ISSUE AS YOU WOULD NOT BE ABLE TO UNTIL YOU USE THE UNLOCK BUTTON. IF YOU ARE IN A CRASH YOUR INSTINCT WOULD BE THE USE THE HANDLE NOT TO UNLOCK IT FIRST. *TR

Tires
Filed Oct 3, 201227,000 milesNM

TL* THE CONTACT OWNS 2009 CHEVROLET SILVERADO EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE (235/80/R17) DOT PJAB35HV4109. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE TIRE WAS REPLACED. THE CONTACT INSPECTED THE OTHER TIRES AND NOTICED BUBBLES ON THE FRONT AND REAR PASSENGER SIDE TIRES. THE CONTACT HAD ALL FOUR TIRES REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE STATED THE TIRES WOULD BE INSPECTED BY AN ENGINEER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000...UPDATED 10/22/12 *BF THE CONSUMER INSPECTED THE REAR TIRES AND DISCOVERED THE INSIDE DUAL HAD FAILED. THREE OF THE SIX TIRES ON THE AMBULANCE PROVED TO BE DEFECTIVE WITH AIR BULGES ON THEM. UPDATED 10/22/12

Electrical System
Filed Aug 20, 201256,000 milesMA

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THEY NEEDED TO REPLACE THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT SOMEONE WOULD RETURNED HIS CALL LATER. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.

Engine and Engine Cooling
Filed Apr 3, 201239,000 milesAZ

EXCESSIVE OIL CONSUMPTION AT OR ABOVE 1 QUART OF OIL PER 1,000 MILES. ALL PLUGS FOULED OUT AT 39,000 MILES AND ONE PLUG CRACKED. I CHANGE OIL EVERY 3,500 MILES AND REGULARLY TOP OFF OIL. THERE IS NO LEAKING OIL BUT IT IS SOMEHOW VAPORIZING RAPIDLY. THERE WAS NO REASON FOR THE VEHICLE TO FAIL LIKE THIS AT THIS STAGE IN ITS LIFE. CHEVY HAS COME TO STATE IN A BULLETIN CONCERNING A TWEAK TO THE VALVE COVERS TO KEEP THE OIL FROM VAPORIZING. CHEVY HAS EVEN MORE RECENTLY COME OUT WITH A RECALL AS OF 1/17/2012 TO ANNOUNCE THERE IS A LEGITIMATE ISSUE WITH THE OIL CONSUMPTION ON THIS MODEL CHEVY. THIS IS UNACCEPTABLE AND GM SHOULD PAY FOR ANY CURRENT DAMAGE TO THE TRUCK, WORN PARTS AND ALL. *TR

Air BagsCrash1 injured
Filed Feb 13, 201246,000 milesTN

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE FELL ASLEEP AND LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A CEMENT WALL AND THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED HEAD INJURIES DURING THE CRASH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 55,000.

Electrical System
Filed Feb 8, 2012LA

THIS HAS BEEN ON GOING FROM DAY ONE MY TRUCK HAS 30900 MILES ON IT AND ALMOST 3 YEARS OLD HEAD LIGHTS FLICKER OR DIM OUT FOR NO REASON ALONG WITH THE DASH LIGHTS DEALER SAID IT WAS NOTHING THEY COULD DO IT WAS JUST THAT TYPE OF VOLTAGE REGULATOR. *TR

Engine and Engine Cooling
Filed Nov 29, 2011TN

AT 46,487 MILES HAD TO SPEND $415.75 TO CORRECT ENGINE LIGHT COMING ON. NOW DOOR CHIME COMES ON AT RANDOM TIMES WHEN KEY IS NOT IN IGNITION. *KB

Vehicle Speed Control
Filed Aug 1, 201132,500 milesMN

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT IT FAILED TO STOP THE VEHICLE. IN ORDER TO STOP THE VEHICLE HE HAD TO SHIFT INTO NEUTRAL GEAR AND TURN THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

Service Brakes, Hydraulic
Filed Jul 29, 201112,000 milesTX

WE COULD HEAR THE TRUCK MAKING A GRINDING NOISE AS WE SLOWED FOR A STOP SIGN. WHEN WE LOOKED, THE WHOLE BRAKE PAD WAS MISSING FROM THE DRIVERS SIDE REAR BRAKES. THIS CAUSED EXTENSIVE DAMAGE TO THE ROTOR. WE HAVE SINCE REPLACED THE REAR BRAKE PADS SEVERAL TIMES BUT THE FRONT BRAKES HAVE NOT BEEN REPLACED A SINGLE TIME.

Electronic Stability Control (esc)
Filed Apr 17, 201137,400 milesMA

WHILE DRIVING 60MPH ON A HIGHWAY, THE TRUCK SUDDENLY LURCHED AND TWO WARNINGS CAME ON THE DASH; SERVICE STABILITRAC AND SERVICE TRACTION CONTROL. THE TRUCK ALSO OPERATED UNDER REDUCED POWER AND I HAD NO CONTROL OVER THE ACCELERATOR. GOING UP HILLS WAS AN ADVENTURE. THIS IS A SERIOUS SAFETY HAZARD FOR THIS TO HAPPEN WHILE DRIVING AT ANYTIME ANYWHERE. DID EXTENSIVE RESEARCH ONLINE, AND FOUND THIS IS A COMMON PROBLEM WITH GM STABILITRAC. BROUGHT TRUCK TO DEALER FOR REPAIR AND THEY SAID THIS IS THE FIRST ONE THEY HAD SEEN WITH THIS CONDITION. TRUCK HAD 37,400 MILES. DEALER REPLACED THROTTLE CONTROL BODY FOR FREE UNDER THE POWERTRAIN WARRANTY. TRUCK CURRENTLY RUNS FINE, BUT THE TRUCK DOES NOT IDLE AS WELL AS IT USED TO, SLIGHT VIBRATION AND STUTTER, DEALER SAID GM SAID THIS IS COMMON AND NOT A PROBLEM, IT IS SET ELECTRONICALLY AND CANNOT BE ADJUSTED. DO WE REALLY NEED ALL THIS ELECTRONIC CRAP? *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 20, 2010WV

2009 CHEVROLET SILVERADO. CONSUMER STATES PROBLEM WITH VEHICLE ROTOR *TGW THREE WEEKS AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE HAD TO BE SERVICED FOR A FRONT ROTOR PROBLEM. SINCE THEN, THE ROTORS HAVE BEEN TURNED AND REPLACED. ON AUGUST 24, 2010 THEY WERE TURNED AGAIN. *JB

Air BagsCrash1 injured
Filed May 21, 201013,800 milesIA

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE ABNORMALLY VEERED OFF THE ROAD. THE VEHICLE PROCEED TO TRAVEL OFF THE ROADWAY AND WENT AIRBORNE OVER AND EMBANKMENT BEFORE CRASHING INTO A DITCH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT SUSTAINED MODERATE TO SEVER INJURIES. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE AND A POLICE REPORT WAS FILED ACCORDINGLY. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER FOR REPAIRS. THE FAILURE WAS 13,800 UPDATED 7/16/10 *CN UPDATED 08/18/10

Electrical System
Filed May 8, 20101,000 milesLA

ENGINE JUST SHUTS DOWN. NO POWER. HAVE TO PULL OVER AND WAIT 5 MINUTES OR SO AND THEN IT WILL RESTART. NO PATTERN. HAS HAPPENED TRAVELING ON HWY. *TR

Electrical SystemFire
Filed Feb 5, 20109,997 milesDE

ON MARCH 10, 2009 WE PURCHASED A BRAND NEW 2009 CHEVROLET SILVERADO FROM NU CAR CHEVROLET IN NEW CASTLE, DELAWARE. ON SEPTEMBER 25, 2009, WHILE ON VACATION IN OCEAN CITY, MD, THE VEHICLE CAUGHT ON FIRE WITH US AND OUR TWO YOUNG CHILDREN (AGES 2 AND 5) INSIDE, STRAPPED IN THEIR CAR SEATS. WE WERE ABLE TO PULL THEM FROM THEIR CAR SEATS (TERRIFIED) AND GET A FIRE EXTINGUISHER FROM THE RESTAURANT WERE WE WERE PARKED TO EXTINGUISH THE FIRE. WE HAD THE VEHICLE TOWED BACK TO NU CAR CHEVROLET ON SEPTEMBER 26, 2009 AND IT HAS REMAINED WITH THEM EVER SINCE. THE DEALERSHIP AND GENERAL MOTORS DETERMINED THE CAUSE TO BE A DEFECTIVE WIRING HARNESS AND HAS ADMITTED FAULT (THERE WAS NO AFTER MARKET WIRING IN THE VEHICLE AND NO PREVIOUS ACCIDENTS). AS OF TODAY, FEBRUARY 5, THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE AND ARE NOW GOING BACK AND FORTH WITH US TRYING TO GET US TO PAY MORE MONEY FOR A NEW VEHICLE SINCE THEY CAN'T FIND A 2009 REPLACEMENT MODEL. WE ARE REFUSING TO PAY ANY ADDITIONAL MONEY AND STATED THAT WE WILL ACCEPT A REPLACEMENT VEHICLE WITH SAME FEATURES AT NO COST OR WE WANT A FULL REFUND OF OUR VEHICLE PURCHASE. *TR

Visibility
Filed Apr 9, 2009WY

TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SUN VISORS DO NOT BLOCK THE SUN ADEQUATELY. HE FEELS THAT THIS IS A SAFETY HAZARD BECAUSE VISIBILITY IS POOR AT SUNSET. THE CURRENT MILEAGE WAS 2,006 AND THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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