Page 3 of 3 · complaints 101–109 of 109

2020 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Air BagsCrash
Filed Nov 25, 20204,006 milesOH

FOLLOWING A VEHICLE WITH 4-5 CAR LENGTHS BETWEEN, THE VEHICLE IN FRONT OF US DID A PANIC STOP IN HEAVY TRAFFIC. WHEN TRYING TO STOP OUR NEW TRUCK AL IT DID WAS SKID WITHOUT ANY NOTICEABLE ABS ACTIONS. WE WERE TRAVELING APPROXIMATELY 65MPH AT THE TIME OF THE PANIC STOP. TRUCK ONLY HAD 4000 MILES ON IT AT THE TIME OF THE ACCIDENT. ROADS WERE DRY.

Steering
Filed Oct 27, 2020630 milesCA

10/26/20 WHILE TRAVELING ON THE FREEWAY FOR THE LAST FEW DAYS, I NOTICED THAT THE STEERING FELT LOOSE. I TOOK THE TRUCK TO LES SCHWAB TO HAVE THE TIRES CHECKED AS A PRECAUTION. ON 10/27/20 I INADVERTENTLY RAN OVER SEVERAL POTHOLES ON THE FREEWAY AND THE FORCE OF THE PASSENGER SIDE TIRE HITTING THE POTHOLE FORCED THE STEERING WHEEL OUT OF MY HAND. I HAVE OWED THIS VEHICLE JUST UNDER TWO WEEKS, WHICH WAS BOUGHT NEW AND CURRENTLY HAS 630 MILES ON THE ODOMETER. WHILE RESEARCHING, I CAME ACROSS ANOTHER POST WITH SIMILAR STEERING ISSUES. NOT SURE IF THIS IS ISOLATED; HOWEVER THE DEALER WILL BE NOTIFIED IN THE MORNING.

Electrical System
Filed Oct 23, 2020328 milesNV

THREE DAYS AFTER PURCHASING MY 2020 CHEVY 2500 SILVERADO, ON SEPTEMBER 28TH, 2020 AROUND 1253 I TRIED TO START MY TRUCK AND IT WOULDN'T START. THE TRUCK TURNED OVER BUT SEEMED LIKE IT WASN'T GETTING FUEL. I THEN RECEIVED A DIAGNOSTIC ALERT. AFTER CHANGING THE RELAY THE TRUCK RAN FINE. I THEN SCHEDULED TO TAKE IT IN TO THE DEALER ON OCTOBER 5,2020 TO HAVE A DIAGNOSTIC DONE ON THE TRUCK AND THEY FOUND NOTHING. THE VERY NEXT DAY IT DID THE SAME THING ON OCTOBER 6TH, 2020. I THEN SCHEDULED TO HAVE IT TAKEN IN AGAIN AND FOUND OUT THAT THE FUEL CONTROL MODULE ON SEVERAL OTHER GM VEHICLES WHERE FAULTY ON NEW VEHICLES. I HAD TO CANCEL MY SECOND APPOINTMENT DUE TO THE DEALER WOULDN'T PROVIDE ME WITH A LOANER CAR WHILE THEY WORKED ON MY TRUCK. THIS VEHICLE IS UNDER WARRANTY. THEN AGAIN ON THE OCTOBER 20TH, 2020 THE VEHICLE WOULD NOT START. AFTER CHANGING OUT THE RELAY SWITCH IT SEEMED TO RESET THE SYSTEM AND STARTS AND RUNS FINE AND THE CHECK ENGINE LIGHT GOES OFF. I WORK IN EMERGENCY SERVICES AND NEED MY TRUCK TO RUN WHEN I TURN THE KEY OVER. THERE'S NO COMMON FACTOR LEADING TO THIS LACK OF TURNING OVER. AND MY DEALER IS NOT WORKING WITH ME TO COME TO A SOLUTION TO THIS PROBLEM. THIS HAS HAPPENED ON 3 OCCASIONS AT RANDOM TIMES.

Service Brakes
Filed Oct 7, 20201,554 milesKY

VEHICLE HAS SEVERAL ELECTRICAL / COMPUTER PROBLEMS INCLUDING BUT NOT LIMITED TOO. ELECTRIC PARKING BRAKE APPLIES ITSELF AT CERTAIN TIMES. HILL START ASSIST ALSO APPLIES ITSELF AT TIMES BOTH ON LEVEL GROUND. EXCESSIVE PRESSURE NEEDED TO STOP VEHICLE COMING DOWN EXPRESSWAY RAMP WITH DIESEL EXHAUST BRAKE ON AND NO TRAILER ATTACHED. BRAKES SMELL HOT AFTER STOPPING. VEHICLE WAS STOPPED WITH ELECTRIC BRAKE PROBLEM & HILL START ASSIST. BRAKE SMELL WAS AFTER VEHICLE WAS STOPPED FROM DRIVING APPROX. 25 MILES. EXCESSIVE BRAKE PRESSURE WAS NEEDED TO STOP VEHICLE ON GRADE WITH DIESEL EXHAUST BRAKE ON. UNKNOWN REASON FOR THESE PROBLEMS. ELECTRIC PARKING BRAKE SELF APPLIES WHEN GETTING OUT OF VEHICLE AFTER PLACING GEAR SHIFT IN PARK. HILL START COMES ON AT TRAFFIC LIGHT, TRUCK IN GEAR WHEN ACCELERATING FROM STOP. I HAVE CELL PHONE PHOTOS OF THE PARKING BRAKE ACTING UP BUT DO NOT KNOW HOW TO TRANSFER THEM.

Service Brakes
Filed Oct 1, 2020171 milesWV

AFTER OWNING THE BRAND NEW TRUCK FOR LESS THAN 24 HOURS (APPROXIMATELY 170 MILES ON THE ODOMETER OF THE VEHICLE), I WAS DRIVING IN A STRAIGHT LINE ON A 2 LANE HIGHWAY AT APPROX. 50-55MPH. MY FOOT WAS LIGHTLY ON THE ACCELERATOR, MAINTAINING SPEED, AS I HAD JUST PASSED THROUGH A TRAFFIC CIRCLE ABOUT A MILE PRIOR, AND WAS IN A SMALL LINE OF "TRAFFIC" TRAVELLING ON THE ROAD. THE REAR WHEELS BEGAN TO LIGHTLY SHAKE (IT FELT SIMILAR TO DRIVING ON RUMBLE STRIPS) FOR APPROXIMATELY 3-5 SECONDS, THEN SEVERAL WARNING LIGHTS ON THE DASH LIT UP AND THE TRUCK VIOLENTLY "JERKED" THEN PULLED AND DRIFTED ONTO THE RIGHT SIDE OF THE ROAD, ONTO THE SHOULDER. THE TRUCK THEN SPUTTERED AND STALLED. I DID NOT ATTEMPT TO RESTART OR MOVE THE VEHICLE, INSTEAD WORKED WITH THE DEALERSHIP TO OBTAIN A TOW TRUCK.

Structure › Body
Filed Aug 30, 202011,300 milesTN

THE CAB IS LEAKING RAIN WATER IN THE BACK DRIVER SIDE CORNER OF THE CAB! I JUST NOTICED IT WHILE WE WERE DRIVING IN THE RAIN. IT LOOKS LIKE IT HAS OCCURRED TWICE BEFORE BECAUSE OF STAINS.

Unknown or Other
Filed Jul 23, 2020505 milesOH

THE TRANSMISSION LOCKED UP WHEN SLOWING DOWN AT A EXIT FROM OHIO TURNPIKE. THE VEHICLE WAS THRONE INTO A SKID JUST MISSING TWO LIGHT POLES. THE VEHICLE ONLY HAD 505 MILES ON IT ,THE DEALER INSTALLED A NEW TRANSMISSION IN IT . WE NOW HAVE 650 MILES ON IT AND HOPE THIS OR OTHER ISSUES OF SAFETY DON'T ARISE .WE HOPE THAT THERE ARE NOT OTHER TRUCKS OUT THERE WITH THIS PROBLEM .

Steering
Filed Jul 21, 202010 milesSD

THE VEHICLE ALWAYS PULLS TO THE RIGHT. AFTER TWO INSPECTIONS AND ALIGNMENT CHECKS BY THE GM DEALER THEY STATED THAT IT IS A SOFT WEAR PROBLEM THAT THEY HAVE NO FIX FOR. IT TAKE CONSIDERABLE EFFECT TO KEEP THE VEHICLE ON THE ROADWAY. ALSO THEIR IS AN ISSUE WITH THE STEERING SYSTEM. THE STEERING WHEEL CAN BE PULLED OUT OF THE DRIVERS HAND IF A POT HOLE IS ENCOUNTERED. THERE HAS ALSO BEEN TWO SITUATION WHEN HARD BRAKING WAS REQUIRED THE VEHICLED PULLS HARD TO THE LEFT.

Electrical System
Filed Mar 18, 20207,528 milesFL

TRUCK STARTED MAKING VERY STRANGE NOISE,, CAME HOME LET TRUCK SIT, WENT TO RESTART AND ENGINE LIGHT CAME ON, TRUCK MADE VERY HORRIBLE SOUND, AND STARTED SPITTING OIL OUT OF THE SIDE OF THE BLOCK. HOLE IN BLOCK AND AT LEAST ONE PISTON DESTROYED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →