Page 2 of 3 · complaints 51–100 of 123

2016 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed Apr 22, 202128,717 milesIL

LOOSE STEERING 4 INCHES EACH WAY FROM CENTER WHILE DRIVING. PROBLEM WITH STEERING BOX ADJUSTING SCREW BACKING OUT BEFORE AND AFTER LOCKTITE BEING APPLIED. PROBLEM HAS REOCCUR SEVERAL TIMES WITH LESS THAN 30,000 MILES ON STOCK TRUCK

Service Brakes
Filed Apr 12, 2021OH

THE POWER ASSIST TO THE BRAKES IS FAILING. THE TRUCK REQUIRES EXTREME FORCE TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. EXTREME SAFETY HAZARD.

Service Brakes
Filed Mar 31, 20219,000 milesCA

GOING DOWNHILL USING THE BRAKES OFTEN IT LOSES POWER BRAKES BECAUSE OF VACUUM LOSS. THEIR IS A RECALL FOR THIS BUT MY TRUCK IS NOT ON IT. TO RECALIBRATE THE ELECTRONIC BRAKE CONTROL. THE BRAKES STILL WORK BUT WITH NO ASSIST IT IS VERY HARD TO SLOW DOWN. THE CODE SHOWED ON MY CHEVROLET APP BUT NOT WHEN THEY SCANNED THE VEHICLE. CODE 8-9999

Structure › Body
Filed Mar 15, 202136,000 milesMD

THE CLEAR COAT PAINT IS PEELING ON MY DRIVER SIDE REAR DOOR ON THE TOP OF THE DOOR.

Steering
Filed Feb 11, 20215,000 milesTX

SLOPPY LOOSE STEERING. PURCHASED NEW IN 2016, WITH LESS THAN 5K MILES NOTICED STEERING WAS GETTING LOOSE. NOW WITH 76K MILES, TRUCK HAS BEEN IN THE SHOP 6 TIMES FOR THIS ISSUE. TWICE WAS BLOWN OFF AND NOTHING DONE TO CORRECT ISSUE. AT 66K THEY REPLACED THE STEERING BOX. ONCE AGAIN WITH ANOTHER 10K MILES THE PROBLEM HAS COME BACK. EVERYONE KNOWS THE BS THE DEALERSHIP GIVES YOU ONCE THE WARRANTY IS OUT. THERE NEEDS TO BE A RECALL, DRIVING WHILE PULLING A TRAILER MAKES ISSUE MUCH WORSE. ALSO ON A WINDY DAY THE PROBLEM IS MUCH WORSE AND CAN CAUSE A WRECK. THE DEALERSHIP HAS PERFORMED THE STB TWO OR THREE TIMES, IT'S ONLY A TEMP FIX. TIME FOR GM RECALL.

Electrical System
Filed Jan 20, 2021130,000 milesMI

I REMOTELY STARTED MY TRUCK. IT WAS APPROX 20 DEGREES OUTSIDE. APPROX 5 MINUTES LATER I GOT INTO THE TRUCK, AND STARTED BACKING OUT OF MY DRIVEWAY. I HEARD A CRACKLING SOUND, AND MY REAR WINDOW JUST DISENTIGRATED. IT IS A 3 SECTION HEATED POWER WINDOW.

Seat Belts › Front › Retractor
Filed Oct 15, 202044,000 milesMD

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT HE WAS A CERTIFIED MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Engine
Filed Oct 9, 202079,500 milesFL

CHECK ENGINE LIGHT CAME ON THROWING P203B CODE, WHICH IS THE REDUCTANT LEVEL SENSOR CODE. THIS SEEMS TO HAVE BEEN AN ISSUE ALREADY IN THESE VEHICLES DATING BACK TO 2011 WHEN IT STARTED. I FOUND A SERVICE BULLETIN #14652A REGARDING THE REPLACEMENT OF SUCH SENSOR BUT THE DATES ON THE VEHICLES ONLY STATE 2011-2012. I WANT TO SEE IF THERE IS A NEWER BULLETIN RELEASED WHICH COVERS THE LATER YEARS WITH THE SAME PROBLEM.

Steering
Filed Oct 4, 202051,000 milesFL

AT APPROXIMATELY 9,700 MILES THE STEERING IN MY 2016 2500HD CHEVROLET SLIVERADO LTZ SUDDENLY HAD 3-4 INCHES OF PLAY IN THE STEERING WHILE DRIVING. THIS MADE THE TRUCK DIFFICULT TO CONTROL. THE DEALER WAS HELPFUL AND REPLACED THE STEERING BOX AT NO COST. THE TRUCK NOW HAS 51,000 MILES ON IT AND IT HAS PLAY IN THE STEERING GEAR BOX AGAIN. THE DEALER SAID THEY ALREADY PUT A STEERING BOX IN THE TRUCK AND OFFERED TO "HELP" BY ONLY CHARGING ME 1,000 DOLLARS FOR ANOTHER NEW STEERING BOX, DUE TO THE EXCESSIVE PLAY IT HAS AGAIN. I HAVE SEVERAL CONCERNS, FIRST AND FOREMOST IS THE FACT THE TRUCK IS DANGEROUS TO DRIVE ESPECIALLY AT HIGHER SPEEDS. SECONDLY, THE SPEED AT WHICH THE PLAY IN THE STEERING WHEEL OCCURS. IN MY CASE, BOTH EVENTS HAPPENED WHILE DRIVING AND THE STEERING WENT FROM NORMAL TO PROBLEMATIC INSTANTLY. I AM BEYOND UNDERSTANDING WHY GM HASN'T PUT OUT A RECALL ON THIS ISSUE. YOU SHOULD ALWAYS BE ABLE TO STEER AND STOP YOU VEHICLE. MY OTHER CONCERNS INVOLVE PUTTING A THIRD GEAR BOX IN THE TRUCK AT A COST OF A 1,000 DOLLARS WITH NO GUARANTEE THE THIRD ONE WON'T DO THE SAME THING IN ANOTHER 9,700 TO 41,000 MILES. IT WOULD BE SERIOUSLY NICE TO KNOW, WHEN DRIVING DOWN THE ROAD AT THE POSTED 60 MPH SPEED LIMIT, YOUR TRUCK DOESN'T DECIDE TO ALL THE SUDDEN WONDER OVER INTO THE ONCOMING TRAFFIC, AS MINE DID. I WOULD APPRECIATE IT IF SOMEONE WOULD HELP THOSE OF US IN THIS POSITION. GM OBVIOUSLY HAS A PROBLEM THEY DON'T SEEM TO BE ADDRESSING.

Steering
Filed Sep 29, 202048,000 milesMN

WHILE DRIVING THE TRUCK WAS DIFFICULT TO CONTROL. IT WANDERED WHILE THE STEERING WHEEL WAS STRAIGHT AND WHEN YOU ATTEMPTED TO BRING THE TRUCK BACK TO CENTER, IT WOULD OVER CORRECT. THIS WAS MORE DIFFICULT WHEN TOWING A FIFTH WHEEL RV. IT WAS A CONSTANT CHALLENGE TO KEEP THE TRUCK AND TRAILER IN MY LANE.

Service Brakes
Filed Sep 24, 202072,000 milesSC

DURAMAX 2500HD SILVERADO LT STEERING/BRAKE ISSUE WHEN REAR TIRES GO BELOW TPMS THRESHOLD OF 56 PSI PER TIRE AND ILLUMINATE A WARNING LIGHT. THE SYMPTOMS WERE WHILE DRIVING IN FORWARD DIRECTION A FEELING OF BAD BRAKES/WARPED ROTOR/MISSING LUG NUTS WITH A CONTINUAL INCREASE OF SHAKING PAST 25MPH UP TO 65MPH AT WHICH POINT IT FELT COMPLETELY UNSAFE. OTHER SYMPTOMS WERE NOTICEABLY WORSE WHILE BRAKING THE STEERING WHEEL BECAME ALMOST UNHOLDABLE AND SHAKING TO AN EXTREME. BRAKES, ROTORS AND ASSOCIATED HARDWARE HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. THE TRUCK ONLY HAS 72K MILES ON IT. AFTER STOPPING AT A SHOP AND PUTTING AIR BACK IN THE TIRES BACK TO "WITHIN TOLERANCE UP TO 65 PSI PER TIRE. THE TRUCK DRIVES NORMALLY AS IT SHOULD WITHOUT SHAKE OR WOBBLE. IT CURRENTLY HAS NON FACTORY TIRES OF BRAND: TOYO A/T OPEN COUNTRY. SIZE: LT265/70/R17

Service Brakes
Filed Sep 22, 202082,000 milesWI

INCREASED BRAKE PEDAL EFFORT , STILL EXPERIENCING AFTER 1ST RECALL FIX

Steering
Filed Jun 18, 202025,000 milesKS

TL* THE CONTACT OWNS 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS LOOSE AND IT WAS DIFFICULT TO STEER THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO DON HATTEN CHEVROLET SERVICE (6000 HATTAN DR, WICHITA, KS 67219, (316) 633-7175) AND THE CONTACT WAS INFORMED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY AND THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Service Brakes
Filed May 29, 2020CA

THIS CAR HAS BROKEN DOWN MULTIPLE TIMES. *TR

Steering
Filed May 26, 202030,000 milesPA

AT AROUND 27900 MILES ALL OF A SUDDEN THE STEERING WHEEL HAS 3 TO 4 INCHES OF FREE PLAY. IT IS SLOPPY AT ALL SPEEDS, IT IS WAS HARD TO MAINTAIN THE LANE ESPECIALLY AT HIGHWAY SPEEDS WHILE GOING OVER A BRIDGE DECK WHERE THE BLACKTOP MEETS THE CONCRETE, THE TRUCK WOULD JERK TO THE RIGHT OR LEFT. I CALLED MY DEALERSHIP BONNER CHEVROLET IN KINGSTON PA. I WAS ABLE TO DROP IT OFF AND TOLD THEM MY PROBLEM AND THAT WAS A SERVICE BULLETIN PIT5501C FOR IT. THEY PUT ADHESIVE ON THE BOLT FOR THE STEERING BOX. NOW LESS THAN 3000 MILES THE STEERING IS SLOPPY AGAIN. HOW MANY MORE COMPLAINTS DOES THERE HAVE TO BE TO HAVE THE GEAR BOX REPLACED? DOES SOMEONE HAVE TO GET KILLED OR SERIOUSLY INJURED? *TR

Wheels
Filed May 21, 202049,000 milesLA

I WENT TO BUY NEW TIRES FOR THE FIRST TIME AND THEY CALLED ME BACK AND ASKED HAD THE TRUCK BEEN IN A WRECK AND NO IT HADN'T. THEY ASKED HAD I BOUGHT IT NEW AND THE ANSWER WAS YES. MY TRUCK HAS BEEN DRIVEN BY ME A 53 YEAR OLD WOMAN AND HAS BEEN TAKEN CARE OF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS. MY RIM WAS BROKEN ALL THE WAY THROUGH. *TR

Power Train
Filed May 19, 202075,926 milesTX

JERKING OF TRANSMISSION/ GEARS. GEARING UP AND DOWN. SHAKING AT HIGHER SPEEDS. *TR

Steering
Filed Apr 21, 202048,000 milesMI

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE STEERING WHEEL WOBBLED WHILE STEERING THE VEHICLE. THE CONTACT WHO MENTIONED BEING A CERTIFIED MECHANIC STATED THAT THE STEERING WHEEL LASH ADJUSTER FOR THE POWER STEERING GEAR BOX BOLTS LOOSENED. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE STEERING GEARBOX. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN, 18-NA-280, AS A POSSIBLE FIX FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NEAREST DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Steering
Filed Mar 24, 2020333 milesGA

VERY LOOSE(EXTREME PLAY) STEERING. STEERING HAS AT LEAST 3 INCHES OF PLAY. WHEN GOING AROUND CURVES YOU HAVE TO STEER THE PLAY UNTIL THE LOOSENESS(PLAY) IN THE STEERING CATCHES. THIS IS NOT SAFE. PLEASE ADVISE. 55,000 MILES. WHEN DRIVING STRAIGHT, THE STEERING WHEEL CAN BE MOVED BACK AND FORTH A CONSIDERABLE AMOUNT WITHOUT OUT HAVING ANY EFFECT ON THE ACTUAL TURNING OF THE VEHICLE. THIS ISSUE IS CONSTANT. IT IS ALWAYS HAPPENING IF THE VEHICLE IS ON. PLEASE ADVISE ASAP.

Steering
Filed Mar 19, 202046,000 milesKY

STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.

Seat Belts
Filed Feb 26, 202050,000 milesME

DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING

Service Brakes
Filed Feb 20, 202063,000 milesCA

I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SU

Structure › BodyFire
Filed Feb 17, 2020104,000 milesMO

WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.

Steering
Filed Jan 9, 202017,200 milesAK

17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.

Steering
Filed Dec 12, 201935,000 milesTN

AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!

Service BrakesCrash2 injured
Filed Nov 18, 201920 milesMD

STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.

Steering
Filed Nov 15, 201925,000 milesGA

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.

Service Brakes, HydraulicCrash
Filed Oct 6, 201952,000 milesNJ

BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NO

Steering
Filed Sep 17, 201919,614 milesCA

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB

Steering › Gear Box (other Than Rack and Pinion)
Filed Sep 5, 201942,000 milesTN

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB

Steering
Filed Jul 23, 201948,000 milesWI

VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.

Steering
Filed Jul 6, 201935,000 milesCO

2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.

Exterior Lighting
Filed Mar 14, 201942,000 milesTN

THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!

Steering
Filed Mar 14, 201942,000 milesTN

THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.

Structure › Body
Filed Mar 6, 201965,000 milesWA

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.

Steering
Filed Mar 5, 201945,000 milesNJ

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.

Steering
Filed Feb 22, 201935,000 milesIL

WHILE DRIVING DOWN INTERSTATE STEERING BECAME VERY LOOSE AND HARD TO CONTROL. STEERING HAD 2-3' SLOP AND MADE VERY DIFFICULT TO CONTROL. PROBLEM NOTICEABLE AT SPEEDS ABOVE 30MPH. LOOKED INTO ISSUE AND FOUND OIL LEAKING OUT OF STEERING BOX ADJUSTMENT SCREW. FOUND ADJUSTMENT SCREW HAD BACKED OUT OF HOUSING CAUSING EXCESSIVE BACKLASH IN STEERING BOX AND OIL LEAK. RETORQUED SCREW.

Service Brakes
Filed Feb 14, 201914,000 milesCA

FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.

SteeringCrash
Filed Jan 3, 201978,000 milesAL

I WAS DRIVING SOUTH ON US HWY 43 AT 63 MPH AND MY POWER STEERING WENT OUT RESULTING IN MY TRUCK LEAVING THE ROAD AND CRASHING INTO THE TREES ON THE NORTHBOUND RIGHT OF WAY I KNOW THAT THE PREVIOUS YEAR TRUCKS HAVE A RECALL ON THE ELECTRONIC STEERING SYSTEM BUT THERE ARE NO RECALLS ON MY TRUCK AS OF YET ON THE POWER ASSISTED STEERING I WAS LUCKY PLEASE HELP KEEP ANYONE ELSE FROM GETTING HURT FROM THIS FAULTY SYSTEM

Air BagsCrash
Filed Dec 26, 2018113,000 milesNC

VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 26, 201824,000 milesWI

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Steering
Filed Oct 15, 201815,000 milesWI

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB

Fuel System, Gasoline1 injured
Filed Sep 20, 2018700 milesIN

MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGET

Steering
Filed Sep 7, 2018MA

4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.

Steering
Filed Jun 18, 201820,000 milesCA

STEERING WHEEL DEVELOPS 3 TO 4 INCHES OF SLOPPINESS OR LASH. LASH WILL CHANGE ACCORDING TO SPEED. UNDER 25 MPH NO LASH. BUT AT HIGHER SPEEDS LASH DEVELOPS. HARD TO KEEP VEHICLE IN CENTER OF LANE. ESPECIALLY WHEN DRIVING MOUNTAIN HIGHWAYS WITH CURVES

Power Train
Filed May 21, 201865,800 milesIL

TRANSMISSION COOLANT LINE FROM THE TRANSMISSION TO TRANS COOLER LEAKING AT CRIMP ON HOSE LEAKS AND THEN BRAKE COMPLETELY CAUSING TRANS FLUID TO BE LOST AND LOST OF VEHICLE USE

Steering
Filed May 15, 201826,000 milesSD

THERE IS 2-4 INCHES OF PLAY/SLACK IN THE STEERING WHEEL. ALL BALL JOINTS AND STEERING COMPONENTS ARE FINE. VERY DANGEROUS AND DIFFICULT TO DRIVE. 26,000 MILES ON THE TRUCK. THANKS

Steering
Filed May 10, 201846,593 milesIL

VEHICLE STEERING GEAR FAILURE ON MY 2016 CHEVROLET K2500 TRUCK . TRUCK WOULD WONDERS BACK FORTH WHILE DRIVING ON THE ROAD,,PLAY IN STEERING WHEEL. STARTS OUT SMALL THEN GETS WORSE AS TIME GOES ON. THIS FAILURE NEEDS TO BE ADDRESS BECAUSE THERE MAY BE OTHER OTHER FAILURES OUT THERE THAT ARE NOT BEING REPORTED . THIS CONDITION IS VERY SERIOUS BECAUSE OF THE LOSS OF CONTROL YOU HAVE WHILE DRIVING. TALKED TO GM REP, HE GAVE ME THE RUNAROUND AND THAT GM IS NOT RESPONSIBLY FOR THE VEHICLE WHEN THE WARRANTY RUNS OUT. THEN WHO IS RESPONSIBLY FOR THE INSTILLATION OF DANGEROUS DEFECTIVE PARTS.

Engine
Filed Apr 24, 201834,500 milesKS

I AM ON A CROSS COUNTRY TRIP AND THE VEHICLES ENGINE LIGHT CAME ON, I PULLED INTO A CHEVY DEALER FOR SERVICE. CHEVY DEALER CLAIMS THE PART NEEDED FOR REPAIR CALLED AN ECM MODULE, (I.E. COMPUTER) IS NOT AVAILABLE AND IT IS NOT BEING PRODUCED BECAUSE OF A DEFECT IN DESIGN. THE VEHICLE HAS BEEN WITH A CHEVY DEALER FOR 10 DAYS. I AM 1100 MILES FROM HOME AND GENERAL MOTORS HAS REFUSED TO GIVE ME A LOANER TO DRIVE BACK TO KANSAS CITY. IN TALKING WITH THE DIESEL TECHNICIANS AT TWO OF THE DEALERS, THEY CLAIM THIS IS A WIDESPREAD PROBLEM THAT GM IS TRYING TO HIDE.

Fuel/Propulsion System
Filed Mar 28, 201828,800 milesMS

VEHICLE JUST SHUT OFF WHILE IN OPERATION THEN WOULD TURN OVER BUT NO START. VEHICLE WAS TOWED TO DEALERSHIP AND WAS ADVISED FUEL PUMP FAILED AND WOULD BE COVERED UNDER WARRANTY. LUCKILY VEHICLE WAS STATIONARY BUT WAS IN PREPARTION FOR A VACATION PULLING OUR 5TH WHEEL CAMPER. FROM RESEARCHING SINCE THIS INCIDENT, I'VE BEEN IN CONTACT WITH SEVERAL INDIVIDUALS WHO HAVE HAD THIS PART FAIL NOT ONLY WHILE MOVING BUT HAVE HAD IT HAPPEN TWICE. EVEN THE SERVICE ADVISOR'S ACKNOWLEDGE THAT THIS PART IS A KNOWN FAILURE ITEM AND WILL HAPPEN AGAIN. SERVICE DEPARTMENT HAD VEHICLE FOR 2 WEEKS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →