2016 Chevrolet Silverado 1500 complaints

Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.

At lower speeds the brake pedal become stiff making it extremely difficult to stop. Sometimes the antilock breaks will kick in to help, but sometimes that doesn't even stop the truck. On several occasions I have nearly hit other cars because the brakes fail to engage. On one occasion when parking in a multi story parking garage, the truck almost plowed through the side barrier because it wouldn't stop. The brakes also fail when going in reverse at low speeds. It appears that the brake assist vacuum pump is failing as has been reported by a number of other complaints. The brake pads and rotors are all in good shape and the truck has only 68,000 miles.

The fuel filler injection port retaining clip became overly worn down & broke with minimal use, thus not holding the fuel spout in its proper place causing it to malfunction. No warning lights. Fuel spout is very loose & could come loose & cause disasters from: personnel injury/death, inhalation from toxic fumes, environmental disasters, etc. The fuel tank was completely replaced in 2016 right after purchase.

While driving slowly in parking lot, lost braking. I had minimal braking for the next 5 minutes. Message on dashboard said SERVICE BRAKE ASSIST. Which indicates a problem with the brake boost assist system. Further investigation indicates a re-programing of the braking software may be needed. i would like to see this issue of re-programing the braking software a re-call on my 2106 truck. Ref: NHTSA - 19V645 & 20V603

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH from a complete stop, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond, causing a 3 feet delay in stopping distance. The brake assist warning light illuminated. The contact stated that the failure had been reoccurring while driving and whenever he would depress the brake pedal several times. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

I was driving down the road when it sounded like a firearm was discharged in the cab of my truck . I look in the rear view mirror and see the driver's side of the rear window has blown outward. It is a headed glass and the heater, for the glass, was on at the time.

Loss of brakes at low speeds, may require pumping of brakes. Had an update performed and thought bit was corrected. Have experienced it 4 or 5 times since. Vehicle continues to roll a few feet before stopping. Corrects itself after restart of vehicle.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 10 MPH, the brakes intermittently failed, and the brake pedal was stiff. The vehicle was taken to an independent mechanic. The independent mechanic did not diagnose or repair the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

I have a hard brake pedal at low or idle speeds. First noticed it while trying to park in a parking deck while on vacation. I almost ran into the wall. I looked online for the cause and noticed there is a recall for this issue for our year truck. I contacted the closest dealer but they informed me that my vin number did not pull up the recall. We have a "Texas" edition. I'm wondering if this edition has the same vacuum brake assist pump being recalled but has not been reported.

While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.

Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.

I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt

I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI

Brakes fail at low speed. I have seen numerous reports of this problem dating back to 2018 and nothing seems to be happening with a recall. This is a very danger problem that needs to be addressed immediately. GM service confirmed there is no recall on this common problem. Although there has been no accident, it has been close and pedestrians are at particular risk.

Driver complains of fuel leak. Leak at fuel pump. Upon inspection found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.

Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.

Intermittent reduction in braking power while performing parking maneuvers (parallel parking). Feels like loss of power brakes requiring very heavy force to stop vehicle - very unnerving. Vehicle was taken to dealership for inspection and dealer replaced brake pads and rotors on front & back. Dealer claims issue is unrelated to recall 19V645 & 20V603 but I suspect it is as symptoms are identical.

Driver complained of fuel smell. Found fuel leaking at fuel tank. Lower fuel tank to inspect. Upon inspection found fuel port outlet port cracked and leaking. Replaced fuel pump to correct.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.

At 81,000 miles truck started having a transmission shutter at 25 MPH and 45-65 MPH when transmission is at normal temp. Took truck to the dealership and being told I need a new transmission for $5,000.00. There are many documented transmission issues with Chevrolets. Why is nothing being done to help the customers???

I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.

2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.

Driver complained of fuel smell behind cab. Fuel leak on top of tank. Inspected and found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct leak.

Transmission Failure. Truck starts to jerk violently.

82000 miles, hard shifting and jerking. 83000 miles truck will hardly go into gear.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.

1) Brake system, yes. 2) The vehicle did not stop when the brake pedal was depressed (known issue with GM). 3) Yes, GM provided an independent investigator and confirmed the brake system failure. 4) Yes. 5) No. On May 29, 2021, at approximately 9:35 AM, I was traveling Northbound on Interstate 5 and exiting the freeway on Highway 46. As I exited the freeway, there was slow moving traffic, I began to brake and experienced no braking at all and the ABS kicked in. At that time, I was traveling at approximately 10 miles an hour when the impact accorded with the vehicle in front of me.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 35-45 mph, the vehicle would jerk forward, then decelerate, and jerk forward again. The vehicle was awaiting diagnosis by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

Operator complained of fuel smell. Found traces of fuel on center of fuel tank. Lower fuel tank for inspection and found fuel leaking from fuel pump port. Replaced fuel pump to correct. The same failure has happened and is still happening. All fuel pumps fail the same area. A list of the VINs and date of failure. [XXX] - 9/16/19 [XXX] - 4/30/20 [XXX] - 6/24/20 [XXX] - 7/10/20 [XXX] - 9/8/20 Repaired by dealer [XXX] - 9/10/20 Repaired by dealer [XXX] - 9/10/20 [XXX] - 3/17/21 Repaired by dealer [XXX] - 3/17/21 Repaired by dealer [XXX] - 6/15/21 [XXX] - 6/18/21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Believe the vacuum pump is faulty. Hard braking g or no brakes when going slow or go in reverse.

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.

Engine overheating when pulling a trailer uphill. A simular problem also occurred with the transmission fluid reaching 212 degrees. Both incidents did occur on a hot days in California. Responded by turning on the heat in the summer time which solved the temporary engine overheating problem. Engine coolant was at the proper level and had not exceeded the manufactures 5 year 50,000 mile life time. This despite the truck being sold specifically rated for trailer towing with me neither overloading, exceeding tow rating or exceeding 55 mph. When this occurred.

Driver seat belt will not click in rendering the seat belt unusable.

My husband went to buckle his seatbelt and the thick metal coil within the plastic cover snapped. He was lucky it didn't happen in an accident. I immediately took it to the dealer, who took pictures and stated he needed to contact GM Customer Service to proceed. He said he's call me back later that day which he did not; I ended up calling the following morning and he proceeded to inform me a diagnostic procedure would have to be done to determine what happened. I asked if he had heard back from Customer Service and he said no. I called and talked with the service manager who said he would have to wait to hear from GM. Long story short, according to customer service, they'd only pay $70 towards the total cost since the car was not under warranty. I said a 5 year old seatbelt should not snap and they should be responsible for paying the entire $500 tab. They would not do so.

2016 Chevrolet Silverado High Country Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) has cracked and failed at approximately 80,000 miles, resulting in (GM Part Number 12356150) refrigerant leaking to atmosphere. The affect component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. This component was inspected by a certified Manufacture dealer and found to be faulty, therefore, releasing harmful refrigerant into the atmosphere.

The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in NHTSA Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.

The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not

I WAS PULLING A TRAILER AND WAS TRYING TO BACK IT UP TO PARK IT AND I LOST MY ABILITY TO BRAKE. IT WAS SCARY ASKS DANGEROUS. I HAVE TAKEN IT TO THE DEALERSHIP AND ALL THEY DID IS REPROGRAM IT AND NOT ADDRESS THE ACTUAL VACUUM PUMP THAT HAS THE SLUDGE BUILD UP ON THE SCREEN. NEEDLESS TO SAY, EVEN AFTER THE RECALL, I AM STILL EXPERIENCING BRAKE LOSS AT LOW SPEED. I'M HEY DISAPPOINTED IN GM. THIS HAS HAPPENED TO MY '15 AND '16 SILVERADO'S. I'M NOT SURE IF I'LL BUY ANOTHER GM VEHICLE AGAIN IF MY SAFETY IS COMPROMISED AND THEY WILL ONLY BANDAID THE PROBLEM

I HAD A RECALL ON 2 DIFFERENT TRUCKS (15 & 16 SILVERADO 1500) AND THE DEALERSHIP CLAIMED THEY FIXED THE PROBLEM BUT THE PROBLEM STILL EXISTS. I SOLD THE 15 BUT CURRENTLY STILL HAVE THE 16. I HAVE REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME IT'S BEEN TOO LONG SINCE I HAD THE RECALL ADDRESSES (NOV 2020) SO I WILL HAVE TO PAY FOR THE $180 DIAGNOSIS FEE. MY TRUCK IS DOING THE EXACT SAME THING IT WAS DOING BEFORE. EVEN AFTER THE DEALERSHIP "FIXED"THE PROBLEM, I COULD ALL NOTICE THE ISSUE. I LOVE GM BUT I'M VERY DISAPPOINTED IN THE EFFORTS THEY HAVE PUT FORWARD TO RESOLVE THIS DANGEROUS PROBLEM. I'LL NOT SURE IF MY NEXT VEHICLE WILL BE A GM PRODUCT

OEM A/C CONDENSER FAILED. CRACK AT FITTING. A/C SYSTEM WORKED WITH NO ISSUES AND SUDDENLY NO LONGER PUT OUT ANY COOLING OR DEFROSTING / DEFOGGING. FIRST NOTED A START UP IN THE MORNING. INSUFFICIENT DEFOGGING WHILE DRIVING. RECALL ON OTHER AFFECT GM TRUCKS / SUV WITH SAME OEM CONDENSER DOES NOT COVER THE 2016 SILVERADO 1500. COST FOR REPAIR WAS $870.52

PEDAL WENT TO FLOOR AND WOULD NOT STOP WHEN PARKING AND ALSO IN BUMPER TO BUMPER TRAFFIC

VEHICLE ENTERTAINMENT CENTER HAS INTERMITTENT ISSUES WITH THE HANDS FREE, BLUETOOTH CONNECTION. THE SYSTEM REVERTS BACK TO NON HANDS-FREE OPERATION OR MUTES THE CALL RANDOMLY. THE ENTERTAINMENT CENTER ALSO RANDOMLY SCROLLS, SELECTS RADIO STATIONS AND CHANGES MODES WHEN NOT IN A CALL. HAPPENS WHILE VEHICLE IS IN MOTION AT LOW AND HIGH SPEED, IN ALL ASSOCIATED CONDITIONS. THIS DISTRACTS THE DRIVER AND HAS THE POTENTIAL TO RESULT IN A FATAL ACCIDENT. OTHER CHEVY SILVERADOS OF VARIOUS YEARS EXHIBIT THE SAME ISSUE AS EVIDENCED BY A NUMBER OF INTERNET FORUM AND YOU TUBE POSTS BY OWNERS. A DATE OF OCCURRANCE IS PROVIDED, BUT IT'S HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS.

I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION HARD SHIFTING IN LOW GEAR. MAINLY FROM 1ST TO 2ND GEAR. I ALSO EXPERIENCE A POWER LOSS WHILE MOVING AT VERY SLOW SPEED AND APPLYING THE GAS PEDAL. MOST OF THE ISSUES I AM EXPERIENCING HAPPENS WHILE MOVING AT SLOW SPEEDS AND WHEN TURNING FROM A COMPLETE STOP. I HAVE TAKEN THE TRUCK INTO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THE PROBLEM HAS PERSISTED AND THEY STATED THAT THE HARD DOWNSHIFTS AND POWER LAG ARE DESIGN FEATURES TO PROTECT THE TRANSMISSION FROM SELF INFLICTED DAMAGE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY CHEVY BUICK GMC (2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429, (928)754-3400) WHERE IT WAS DIAGNOSED WITH NEEDING THE LIFTERS AND CAMSHAFT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.*DT*LN

TL*THE CONTACT OWNED A 2016 CHEVROLET SILVERADO. THE CONTACT STATED WAS DRIVING 25 MPH WHEN THE BRAKE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT HE HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AS IT TRAVELLED TO THE FLOORBOARD. THE VEHICLE DID NOT STOP AND DECELERATED IN SPEED WHICH CAUSED THE CONTACT TO REAR-END A VEHICLE, WHICH ALSO CAUSED THAT VEHICLE TO REAR-END A VEHICLE AS WELL. NO INJURIES WERE SUSTAINED AND NO MEDICAL TREATMENT ACQUIRED. THERE WAS NO POLICE REPORT FILED. THERE WAS NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE CONTACT STATED THAT THE ABS FAILED TO ENGAGE. THE CONTACT HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE CONTACT INSURANCE COMPANY HAD THE VEHICLE TOWED TO A TOW YARD, WHERE THEY INSPECTED THE VEHICLE DAMAGES AND DEEMED THE VEHICLE A TOTAL LOSS. THE LOCAL DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC) AND 16V069000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 78,000. *DT

AT LOW SPEEDS MY BRAKES STOP WORKING. THE BRAKE PEDAL BECOMES VERY STIFF AND I HAVE TO USE BOTH FEET PUSHING DOWN AS HARD AS I CAN FOR THE VEHICLE TO STOP. ALSO,THE HEAD LIGHT SWITCH INSIDE THE VEHICLE DOES NOT WORK. WHEN I TURNED THE DIAL OFF OF THE AUTO LIGHTS I SAW SMOKE COMING OUT FROM BEHIND THE DIAL.

I WAS IN FOR AN OIL CHANGE AND DEALERSHIP TOLD ME THERE WAS NO FLUID IN MY RADIATOR. UPON INSPECTION THE RADIATOR HAD CRACKED AND WAS LEAKING AT THE SEAM RIGHT CORNER. THE MECHANIC TOLD ME IT WAS THE 7TH ONE THEY HAD DONE THIS SEASON. I LIVE IN MASS NEAR OCEAN. IT WAS A RAINY DAY AND MY WINDOWS WERE UP. THERE WERE NO FUMES, NO WARNING LIGHTS TO ALERT ME SOMETHING WAS GOING WRONG WITH THE HEATING COOLING SYSTEM.. THE CONCERN WAS MY TRUCK WASN'T THE FIRST TO HAVE THIS PROBLEM WITH THIS PARTICULAR DEALERSHIP. THE SAME DEALERSHIP MCGEE RAYNHAM MA HAS BEEN THE ONLY COMPANY TO WORK ON MY TRUCK.

A LOT OF FORCE NEEDED TO BREAK AT LOWER SPEED