Page 26 of 31 · complaints 1,251–1,300 of 1,511

2009 Chevrolet Malibu complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Jun 11, 201490,000 milesAR

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THE REAR INTERIOR POWER DOOR LOCKS FAILED TO UNLOCK WHEN THE KEY FOB AND POWER LOCK MODULE WERE ACTIVATED. THE DOORS COULD ONLY BE UNLOCKED MANUALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Steering
Filed Jun 11, 201420,575 milesOH

POWER STEERING IS NOT WORKING PROPERLY. NO ASSIST OR LITTLE ASSIST. *TR

Steering
Filed Jun 9, 201478,000 milesMI

WHILE DRIVING (EXITING FREEWAY) THE ELECTRONIC POWER STEERING FAILED MAKING IT DIFFICULT TO CONTROL THE VEHICLE. (NO REPORT FILED AT THE TIME, BUT A COUPLE MONTHS LATER HEARD THAT GM WAS RECALLING '09 MALIBUS FOR POWER STEERING FAILURES. UPON CONTACTING GM THIS WEEK TO FIND OUT WHY I HAVE NOT BEEN NOTIFIED OF THE RECALL, I HAVE FOUND THAT MY VEHICLE IS NOT AFFECTED BY THE RECALL AND DECIDED TO REPORT THE FAILURE IN CASE IT IS A PATTERN OF FAILURES BEYOND THE INITIAL RECALL SCOPE.) *TR

Electrical System › Ignition › Switch
Filed Jun 9, 201481,500 milesMI

WHILE IDLING WITH THE VEHICLE IN GEAR AT A DRIVE-THRU WINDOW, THE IGNITION TURNED OFF WITHOUT ANY INPUT (INTENTIONAL OR UNINTENTIONAL) FROM THE DRIVER. BECAUSE THE VEHICLE WAS NOT LISTED AS BEING IMPACTED BY THE IGNITION SWITCH RECALL, I HAD NOT REMOVED THE MANY KEYS THAT I KEEP ON MY KEY RING. NO REPORT MADE AT THE TIME, ANTICIPATING THE IGNITION SWITCH RECALL WOULD EVENTUALLY BE WIDENED TO INCLUDE MY VEHICLE, BUT IT HAS NOT. DECIDED IT'S TIME TO FINALLY FILE A REPORT IN CASE MY VEHICLE IS PART OF AN AS YET, UNDETECTED PROBLEM WITH THE IGNITION. (CURRENTLY FOLLOWING THE SUGGESTION TO MINIMIZE WHAT IS KEPT ON THE KEYRING THAT HOLDS THE KEY TO THE VEHICLE.) *TR

Electrical System
Filed Jun 8, 2014138,000 milesMI

CAR IS HAVING ELECTRICAL ISSUES LOCKS GOING UP AND DOWN WITHOUT PRESSING POWER BUTTON CAR ALSO ALARMING OFF ALSO HAVE TAKEN CARE TO BE SERVICED FOR MISFIRING AND JERKING WHEN DRIVING. *TR

Steering
Filed Jun 6, 201435,000 milesWY

MALIBU HAS HAD A COUPLE OF DIFFERENT PROBLEMS. WHILE DRIVING THE ELECTRICAL PANEL INCLUDING WARNING LIGHTS WOULD FLICKER ON AND OFF ALONG WITH THE VEHICLE LOSING POWER. MULTIPLE TIMES THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP WHO ULTIMATELY TOLD ME A GROUNDING WIRE HAD SOME PROBLEMS AND THEY FIXED THE ISSUE. THE VAST MAJORITY OF THE PROBLEMS WERE SOLVED WITH THAT FIX. SINCE THEN THE VEHICLE HAS HAD ISSUES WITH THE STEERING. WHILE DRIVING THE STEERING WHEEL WILL MOVE ITSELF BACK AND FORTH. THE PROBLEM IS NOT ALL THE TIME, AND VERY RANDOM. THIS USUALLY HAPPENS WITHIN THE FIRST FEW MINUTES AFTER THE START OF THE VEHICLE. WHEN MOVING THE STEERING WHEEL WILL WOBBLE BACK AND FORTH EVEN WITH BOTH HANDS ON THE WHEEL.

Service Brakes
Filed Jun 5, 2014115,000 milesMD

WHILE DRIVING ON MULTIPLE OCCASIONS, THE SERVICE TRACTION, SERVICE ESC, AND ESC OFF WARNING LIGHTS HAVE ILLUMINATED ON MY DASH. ON TWO OF THESE OCCASIONS, MOTORISTS HAVE ATTRACTED MY ATTENTION AND NOTIFIED ME THAT MY BRAKE LIGHTS ARE REVERSED. APPARENTLY, THE BRAKE LIGHTS STAY ON WHEN THE BRAKES ARE NOT APPLIED, AND THE LIGHTS GO OFF WHEN THE BRAKES ARE APPLIED. I ASSUME THIS ONLY HAPPENS WHEN THE WARNING LIGHTS APPEAR, WHICH IS AT RANDOM TIMES ON THE HIGHWAY. *TR

Vehicle Speed Control
Filed Jun 4, 201458,000 milesMI

WHILE DRIVING AT 70 MPH WITH CRUISE CONTROL ENGAGED, THE THIRD BRAKE LIGHT IN THE REAR WINDOW WOULD RANDOMLY COME ON CAUSING THE CRUISE CONTROL TO SHUT OFF. SOON AFTER THIS HAPPENS I GET WARNINGS ON THE DASH TO SERVICE THE ECS AND TRACTION CONTROL SYSTEM. IT HAS BEEN GETTING GRADUALLY WORSE AND WITH THE BRAKE LIGHT ACTIVATING, COULD CAUSE DRIVERS BEHIND ME TO THINK I AM STOPPING WHEN I AM NOT. THIS PROBLEM WAS MENTIONED IN AN ARTICLE IN USA TODAY A COUPLE OF WEEKS AGO, THAT GM WILL BE ISSUING A RECALL FOR. *TR

Steering
Filed Jun 3, 2014170,000 milesMN

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST POWER STEERING AND THE TCS LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TORQUE SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) BUT WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Steering
Filed Jun 3, 2014118,000 milesCT

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE POWER STEERING FAILED AND THE WARNING LIGHTS FOR THE TRACTION SERVICE AND POWER STEERING ILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 118,000. UPDATED 10/7/14*CN

Electrical System
Filed Jun 3, 2014WI

AFTER FILING TWO COMPLAINTS WITH YOU, AND RECEIVING A RECALL ALERT FROM YOU, I AM BEING TOLD BY GM THAT MY VEHICLE, A 2009 MALIBU BUILT BETWEEN THE YEARS SPECIFIED IN YOUR RECALL NOTICE, IS NOT INCLUDED IN THE RECALL YOU ALERTED ME ABOUT. HOW IS THIS POSSIBLE? THE REFERENCED RECALL # 14V252000, AS HE EXPERIENCED THE SAME MALFUNCTION, AS DESCRIBED IN THE RECALL. THE CONSUMER HAS INVOICES, THAT DATE BATE TO 2011, WHERE HE HAD TO TAKE THE VEHICLE, BACK TO THE DEALER SEVERAL TIMES, FOR AN INOPERABLE CRUISE CONTROL AND ESC LIGHTING ILLUMINATING. UPDATED 07/16/14

Steering
Filed Jun 2, 201450,000 milesPA

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT INDICATED THAT AFTER A COOL DOWN PERIOD OF 35-45 MINUTES, HE RESTARTED THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000(STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000. UPDATED 08/12/14*LJ

Steering
Filed May 28, 201492,000 milesIA

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST FAILED WITH THE ILLUMINATION OF THE ESC WARNING LIGHT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V15300 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Air Bags
Filed May 25, 201435,000 milesAL

THE PASSENGER SIDE AIR BAG SHOWS OFF WHEN THE SEAT IS OCCUPIED. ALL PASSENGERS ARE 110 LB AND ABOVE. THIS HAPPENS LESS THAN HALF THE TIME. MY MOTHER HAS A 2007 EQUINOX WITH THE SAME PROBLEM. THE LOCAL DEALERSHIP WORKED ON IT AND THEN REPLACED THE SEAT SENSOR BUT AFTER A SHORT TIME IT STARTED AGAIN, ABOUT THREE QUARTERS OF THE TIME IT SHOWS OFF. *TR

Power Train
Filed May 23, 2014DC

ONGOING ISSUE THAT DEALERSHIP CANNOT DIAGNOSE OR REPAIR -- TRANSMISSION WILL SLIP OUT OF GEAR, RESULTING IN A LOSS OF POWER; CAR BEHAVES AS IF IT IS IN NEUTRAL. IF PRESSURE IS REMOVED FROM ACCELERATOR, TRANSMISSION WILL RE-ENGAGE. SINCE INCIDENT IS INTERMITTENT AND UNPREDICTABLE, DEALER HAS NOT BEEN ABLE TO REPLICATE. I HAVE ASKED THEM MULTIPLE TIMES IF OTHER 2009 MALIBU HAVE THE SAME PROBLEM AND HAVE BEEN TOLD NO. GIVEN RECENT EVENTS I AM SKEPTICAL NOW OF THAT ANSWER. BECAUSE POWER TO THE VEHICLE IS LOST, THIS CAN BE VERY DANGEROUS AND I WOULD LIKE TO KNOW IF OTHER GMS WITH THE SIX-SPEED TRANSMISSION (NEW ON THE 2009 MODEL, I BELIEVE) ARE EXPERIENCING THIS PROBLEM. *TR

Steering
Filed May 23, 2014AR

I WAS DRIVING AND ALL OF A SUDDEN THE POWERING STEERING ALERT SOUNDS. I LOST POWER STEERING AND THE ESC IS TURNED OFF. *TR

Service Brakes
Filed May 22, 2014135,000 milesMD

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A DELAY IN RESPONSE. IN ADDITION, THE ESC ACTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed May 22, 2014AR

WHEN DRIVING THE ALERT WILL SOUND ALERTING THAT ENGINE POWER HAS BEEN REDUCED. THE ELECTRONIC STABILITY CONTROL IS THEN TURNED OFF AND TRACTION CONTROL IS LOST. WHEN THE ACCELERATOR IS PUSHED IT HESITATES BEFORE ACCELERATING. *TR

Service Brakes
Filed May 21, 201439,750 milesMD

2009 CHEVY MALIBU'S, SERVICE TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL LIGHTS COME ON THE DASH WHEN DRIVING. REAR BRAKE LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED AND STAY ON WHEN I AM NOT PRESSING ON THE BRAKE. *TR

Service Brakes
Filed May 21, 201461,000 milesIL

THE TRACTION CONTROL AND SERVICE ESC LIGHTS COME ON. THE BRAKE LIGHT COME ON WHILE DRIVING BUT WILL NOT COME ON WHEN THE BRAKE IS PUSHED. THE CRUISE CONTROL STOPS WORKING AND IT'S LOUD WHEN TRYING TO ACCELERATE. *TR

Service Brakes
Filed May 19, 2014FL

AS I WAS APPROACHING A RED LIGHT THERE WAS A CAR IN FRONT OF ME, I WENT TO PUSH THE BRAKE AND THE BRAKES DID NOT WORK, I ALMOST HIT THE CAR IN FRONT OF ME BUT THE LIGHT TURNED GREEN BEFORE I COULD HIT THE CAR. *JS

Steering
Filed May 17, 201459,000 milesPA

POWER STEERING MOTOR FAILURE WARNING LIGHT APPEARED ON DASH, TRACTION CONTROL DISABLED WARNING APPEARS. HAPPENS VERY OFTEN AT STARTUP, MAKING STEERING DIFFICULT AND DISABLING TRACTION CONTROL. HAS OCCURRED WHILE DRIVING, CAUSING DIFFICULT STEERING. IF VEHICLE IS TURNED OFF AND RESTARTED, WORKS PROPERLY APPROX. 50% OF THE TIME. *JS

Steering
Filed May 16, 201440,000 milesIL

I BOUGHT MY CAR NEW IN 2009 AND I ONLY HAVE NOW JUST A LITTLE OVER 40,000 MILES. I AM A SINGLE MOM AND MY CAR IS USED FOR DRIVING MY [XXX] YEAR OLD SON TO AND FROM DAY CARE AND MYSELF TO AND FROM WORK. ON FEBRUARY 3RD I NOTICED MY STEERING WHEEL FELT FUNNY LIKE SOMETHING WAS LOOSE, I DIDN'T THINK ANYTHING OF IT UNTIL MY TRACTION LIGHT THEN SUDDENLY STARTED TO GO ON AND OFF IN THE MORNING ON MY WAY TO WORK. BY THE TIME I PULLED INTO WORK THE POWER STEERING HAD GONE COMPLETELY OUT. I THEN PULLED ONTO A SIDE STREET IN FEAR OF GETTING INTO AN ACCIDENT, I'M SMALL AND WEIGH NO MORE THAN 115 LBS, SO IT WAS EXTREMELY ROUGH AND SCARY TO ME. I STOPPED THE CAR AND SHUT IT OFF AFTER LOOKING UP ON MY PHONE ABOUT SIMILAR PROBLEMS PEOPLE HAVE BEEN HAVING. I SHUT IT OFF WAITED A FEW MINUTES THEN IT WAS FINE, UNTIL I PUT THE CAR IN DRIVE THEN IT WENT OUT AGAIN. I DID THIS A FEW TIMES IN ORDER TO MAKE IT TO WORK. BY LUNCH TIME MY CAR WAS RUNNING FINE BUT STILL FELT FUNNY FOR THE NEXT 4 DAYS. FRIDAY 2/7/14 MY CARS POWER STEERING HAD GONE OUT FOR GOOD AND THE TURNING IT ON AND OFF DIDN'T HELP, I ENDED UP PAYING $840 DOLLARS TO GET THE ENTIRE COLUMN REPLACED.THAT WAS OUT OF POCKET BECAUSE OF COURSE THIS WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY OR THE PT WARRANTY. A MONTH LATER I HEARD ABOUT THE RECALL, SO I CALLED THE DEALERSHIP, THEY HEARD NOTHING SO I CALLED GM, MY VIN WASN'T LISTED. I HAVE CALLED BACK SEVERAL TIMES SINCE AND CHECK THE "OWNER" SECTION ON GM'S WEBSITE AND STILL NOTHING, A

SeatsCrash1 injured
Filed May 16, 201460,000 milesFL

I WAS STOPPED AT A RED LIGHT AND A MAN WHO WASN'T PAYING ATTENTION CAME SPEEDING UP AND REAR ENDED ME HE HIT ME SO HARD THAT MY CAR HIT THE CAR IN FRONT OF ME AND THAT CAR HIT THE CAR IN FRONT OF HIM. 4 CARS TOTAL. MY AIRBAGS DID NOT DEPLOY AND I AM SUFFERING FROM MANY INJURIES BECAUSE OF THAT. THE MAN WHO HIT ME WAS GOING AROUND 50 MILES PER HOUR. I BELIEVE WITH SUCH IMPACT THAT HE HIT ME THE AIRBAGS SHOULD HAVE DEPLOYED. MY FACE SLAMMED INTO THE STEERING WHEEL AND HURT ME VERY BADLY ALSO I AM CONCERNED ABOUT THE SEAT AND THE SEATBELT. THE SEAT I WAS IN IS ALL BROKEN NOW DUE TO THE ACCIDENT AND I AM ALSO THINKING THAT THE SEATBELT IS ALSO DEFECTIVE. *TR

Service Brakes
Filed May 15, 2014101,000 milesOH

WHILE NIGHT DRIVING AT 55 MPH ON A BUSY, WET HIGHWAY, I NOTICED IN MY REARVIEW MIRROR THAT THE CENTER BRAKE LIGHT HAD ILLUMINATED ON MY CAR. I CHECKED TO SEE IF THE PEDAL WAS STUCK BY LIFTING IT WITH MY FOOT; IT WAS NOT STUCK. THEN I QUICKLY TAPPED THE BRAKES - THE BRAKE LIGHT WENT OFF ONLY TO RE-ILLUMINATE SECONDS LATER. I QUICKLY EXITED THE HIGHWAY AS MOTORISTS WERE BEGINNING TO BEEP AT ME. I CONTINUED TO PRESS AND RELEASE THE BRAKE PEDAL ON THE OFF RAMP, ONLY TO RECEIVE THE SAME RESPONSE FROM THE BRAKE LIGHT SYSTEM. WHILE DRIVING, THE BRAKE LIGHT WOULD STAY ON; UPON SLOWING OR STOPPING, THE BRAKE LIGHT WOULD GO OFF. I HAVE LOOKED AT THIS ISSUE ONLINE AND SEE THAT THIS IS A COMMON COMPLAINT FROM OWNERS OF THE 2009 MALIBU. A RECALL HAS BEEN IN QUESTION SINCE MARCH OF 2013; I STRESS THAT THE NHTSA NEEDS TO ADDRESS THIS ISSUE, AS THE MALFUNCTION IS SEVERE ENOUGH TO CAUSE FATALITIES. *TR

Steering
Filed May 15, 2014109,720 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE APPROACHING A TRAFFIC LIGHT, THE SERVICE TRACTION CONTROL WARNING MESSAGE ILLUMINATED. THERE WAS ALSO A LOSS OF POWER STEERING. THE CONTACT HAD TO TURN THE VEHICLE OFF; HOWEVER, SHE WAS ABLE TO RESTART IT. THE FAILURE OCCURRED INTERMITTENTLY AND WHILE TRAVELING APPROXIMATELY 30 MPH THE FAILURE RECURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,720.

Electronic Stability Control (esc)
Filed May 15, 201437,000 milesIL

HELLO, MY CAR'S SERVICE TRACTION AND SERVICE ESC LIGHT TURNS ON INTERMITTENTLY. WHEN THIS HAPPENS THE BRAKE LIGHTS BEHAVE IN THE OPPOSITE WAY, I.E. THEY STAY ON DURING NORMAL DRIVING, TURN OFF WHEN I PRESS ON THE BRAKE PEDAL, AND TURN BACK ON WHEN I RELEASE THE BRAKE. THE CRUISE CONTROL DOES NOT WORK WHENEVER THIS HAPPENS. I DO NOT EXPERIENCE ANYTHING DIFFERENT WHILE DRIVING AND I BELIEVE THIS IS A SENSOR/CIRCUITRY ISSUE. I HAD THIS REPAIRED AT THE DEALER THE FIRST TIME (AUGUST, 2012) WHERE THEY PERFORMED THE TSB FIX OF ADDING GREASE TO THE ESC CONNECTORS. THIS PROBLEM HAS RECURRED SEVERAL TIMES, AND I EVEN HAD THE BRAKE LIGHT SWITCH REPLACED, AND IT NOW OCCURS WHENEVER IT RAINS. I READ THROUGH THE FORUMS AND NEWS WEBSITES AND FOUND THAT THIS IS A COMMON PROBLEM IN A LOT OF CHEVY VEHICLES. THIS IS A SERIOUS ISSUE AS IT MIGHT LEAD TO ACCIDENTS WHEN SOMEONE DRIVING BEHIND MY CAR SEES THAT THE BRAKE LIGHT TURNS OFF WHEN I PRESS THE BRAKE PEDAL. I WOULD LIKE GM/CHEVROLET TO HELP ME OUT HERE AND FIX THIS ISSUE WITHOUT MAKING ME PAY FOR IT BUT THEY HAVE NOT RESPONDED POSITIVELY. THE DEALERSHIP CHARGES $130 JUST FOR DOING SIMPLE DIAGNOSTICS. BUT THIS ISSUE IS SOMETHING PRETTY COMMON TO A LOT OF CHEVROLET CARS AND IS NOT A WEAR RELATED ISSUE. THIS IS AN DEFECT THAT IS A SAFETY RISK THAT NEEDS TO BE ADDRESSED. GM OR CHEVROLET SHOULD TAKE RESPONSIBILITY TO FIX THE ISSUE. *TR

Steering
Filed May 14, 2014110,000 milesMO

WHILE MY HUSBAND WAS TRAVELING ON THE INTERSTATE AT APPROX. 75 MPH. (CRUISE CONTROL WAS SET), WITHOUT WARNING, THE STEERING WHEEL BEGAN TO VIOLENTLY SHAKE. OVER A PERIOD OF APPROX. 30 SECONDS, THE TRACTION CONTROL LIGHT FLASHED AND ALL POWER STEERING WAS LOST. HE MANAGED TO SLOW THE CAR AND SAFELY GET TO THE SHOULDER OF THE ROAD. THE EPS MESSAGE WAS ALSO FLASHING ACROSS THE ACROSS THE ODOMETER. WE MONITORED THE NHTSA COMPLAINTS SINCE THERE WERE NUMEROUS COMPLAINTS BEING FILED REGARDING OTHER CONSUMERS EXPERIENCING THE SAME MECHANICAL FAILURE. WE WAITED UNTIL 03/27/2014 TO HAVE THE REPAIRS PERFORMED, WHICH CONSISTED OF THE REPLACEMENT OF THE STEERING COLUMN DUE TO THE FAILURE OF THE POWER STEERING ASSIST MOTOR. GM THEN ISSUED A RECALL ON 03/31/2014 TO INCLUDE SELECT 2009 CHEVY MALIBU'S. HOWEVER, WHEN I CONTACTED GM, I WAS TOLD MY VIN IS NOT INCLUDED IN THE RECALL AND I WILL NOT SUBJECT TO REIMBURSEMENT FOR MY REPAIRS (TOTALING $773.62). I SPOKE WITH NUMEROUS REPRESENTATIVES AT GM, AND WAS TOLD BY EACH OF THEM, THAT THE RECALL IS ONLY FOR SELECT VEHICLES AND DESPITE MY CLAIM THAT MY CAR EXPERIENCED THE EXACT MECHANICAL FAILURE AS LISTED IN THE RECALL, MY VIN IS NOT INCLUDED AND ANY CLAIM I SUBMIT WILL BE DENIED. I AM APPLAUDED THAT DEFECTIVE EQUIPMENT HAS BEEN INSTALLED IN MY CAR (WHICH HAS BEEN INVOLVED IN TWO OTHER GM RECALLS SUCH AS THE IGNITION SWITCH AND THE SHIFT LEVER INDICATOR) AND GM IS REFUSING RESOLVE THIS SITUATION. I AM TURNING TO NHTSA FOR FURTHER INVESTIGATION SO

Steering
Filed May 13, 201451,000 milesMN

IN JANUARY OF 2014, I EXPERIENCED TWO SEPARATE INSTANCES OF THE ELECTRICAL POWER ASSIST STEERING FAILING SUDDENLY IN MY 2009 MALIBU. FORTUNATELY I WAS TRAVELING AT LOW SPEEDS IN A RESIDENTIAL AREA BOTH TIMES AND WAS ABLE TO CONTROL THE CAR. THE PROBLEM WOULD NOT CORRECT UNTIL I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT. WHEN GENERAL MOTORS ACKNOWLEDGED A PROBLEM WITH POWER ASSIST STEERING IN 2008-2009 MALIBUS IN MARCH OF 2014, I REPORTED THE PROBLEM TO GENERAL MOTORS' CUSTOMER SERVICE. I EXPECTED THAT THE RECALL WOULD INCLUDE MY VEHICLE. I HAVE BEEN INFORMED BY GENERAL MOTORS THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. I FIND IT TROUBLING THAT IF I EXPERIENCED TWO INSTANCE OF THE LOSS OF POWER STEERING AND REPORTED IT TO GM, THAT MY CAR WOULD BE INCLUDED IN THE RECALL. I'M WRITING TO ADVISE OF MY EXPERIENCES SO YOU CAN INCLUDE MY 2009 MALIBU IN THE SCOPE OF THE RECALL. *TR

Steering
Filed May 12, 201480,000 milesMO

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT MULTIPLE SPEEDS, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHTS WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V153000(STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL.THE FAILURE MILEAGE WAS 80,000.

Service Brakes
Filed May 4, 201480,000 milesMN

WHILE DRIVING THE BRAKE LIGHTS WILL COME ON FOR NO REASON AND THE SERVICE TRACTION CONTROL WARNING WILL ACTIVATE. IF YOU TAP THE BRAKES THE LIGHTS WILL GO OFF FOR A FEW SECONDS BUT THEN COME BACK ON. IF YOU APPLY THE BRAKES TO STOP THE LIGHTS GO OUT AND PEOPLE BEHIND YOU ARE CONFUSED. WE GET HONKED AT AND HAND GESTURES CONSTANTLY. WE REPLACED THE BRAKE LIGHT SWITCH AND IT WAS RECALIBRATED AND THE PROBLEM STILL EXISTS. WE CHECKED THE FUSE AND PUT DIALETRIC GREASE ON IT AS SUGGESTED BY THE DEALER AND STILL THE BRAKE LIGHTS ACTIVATE WITHOUT TOUCHING THE PEDAL. GM NEEDS TO FIX THIS BEFORE SOMEONE IS KILLED. *TR

Latches/Locks/Linkages
Filed May 1, 2014140,000 milesWI

DOOR WILL NOT OPEN. I WAS LOCKED IN MY OWN CAR AT THE GAS STATION. I MANUALLY PULLED UP ON THE DOOR LOCK AND STILL COULDN'T GET OUT. I ROLLED THE WINDOW DOWN AND PULLED ON THE OUTSIDE DOOR HANDLE RELEASE AND NOTHING. AFTER PUSHING EVERY BUTTON SEVERAL TIMES AND PUTTING THE CAR IN AND OUT OF PARK I FINALLY MANAGED TO GET OUT. 2 DAYS LATER THE SAME THING HAPPENED BUT I WAS OUTSIDE THE CAR. I HAD TO CRAWL FROM THE PASSENGERS SIDE TO GET INTO THE DRIVERS SEAT TO GET TO WORK. SINCE THE DOOR LOCKS WERE ACTING UP I PULLED THE FUSE AND DECIDED TO DO IT OLD SCHOOL AND USE THE KEY TO LOCK AND UNLOCK MY CAR. GOOD IDEA UNTIL I WAS LEAVING WORK AND THE KEY WOULDN'T OPEN THE DOOR. GREAT!!! HEY, I WILL JUST UNLOCK THE PASSENGER DOOR AND CLIMB IN. DID YOU KNOW THERE IS NO PLACE TO INSERT A KEY TO UNLOCK THE DOOR ON THE PASSENGER SIDE? I DO NOW. AFTER MUCH CURSING I MANAGED TO GET IN USING THE KEY BUT THEN THE DOOR WOULDN'T CLOSE. OH MY GOD I THOUGHT. I HAD TO USE 2 BUNGEE CORDS TO HOLD THE DOOR CLOSE SO I COULD DRIVE THE CAR 25 MILES HOME. I DIDN'T MENTION THAT THE BACK DOOR QUIT WORKING OVER A YEAR AGO DID I? I THINK IT IS TIME FOR A RECALL. BEING LOCKED IN YOUR CAR IN NOT A GOOD THING. IMAGINE IF THE FIRST RESPONDERS COULDN'T GET YOU OUT OF YOUR CAR IF YOU WERE IN A ACCIDENT BECAUSE OF FAULTY DOOR ACTUATORS. I SEE MULTIPLE COMPLAINTS OF THIS DEFECT AND NOW IT IS TIME SOMEBODY HAS TO STEP UP AND DO THEIR JOB AND ADDRESS THIS ISSUE. APPARENTLY SOMEBODY HAS TO DIE FIRST AND SUE EVERYONE INVOL

Service Brakes
Filed Apr 24, 201480,000 milesMA

BRAKE LIGHTS TURN ON WHEN BRAKE PEDAL IS NOT PRESSED, AND GOES OFF WHEN BRAKES ARE TOUCHED LIGHTLY; SHORTLY AFTER, THE BRAKE LIGHTS COME BACK ON WHEN PEDAL IS RELEASED. SEVERAL CARS HAVE COME CLOSE TO REAR-ENDING ME DUE TO THE BRAKE LIGHT FAILURE. TOOK TO CHEVROLET DEALER, THEY SAID THE WIRING HARNESS LOOKED GOOD, NO SERVICE PERFORMED ON IT. *TR

Steering
Filed Apr 17, 201470,000 milesCA

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAILED WITH THE ILLUMINATION OF THE ESC WARNING LIGHT. THE FAILURE WAS RECURRING OVER A ONE YEAR PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Air Bags1 injured
Filed Apr 14, 201475,000 milesNY

WHILE DRIVING AT 10MPH AFTER MAKING A LEFT HAND TURN MY CURTAIN SIDE AIRBAG ON THE DRIVERS SIDE DEPLOYED. THERE WERE LUCKILY NO INJURIES. THE CAR FILLED WITH SMOKE, AND MY EAR WAS RINGING FOR 1 WEEK. MY HIP WAS SORE FOR A FEW DAYS FROM THE DRIVERS SEAT AIRBAG THAT DEPLOYED ALSO. THE ROAD WAS CLEAR, NO POT HOLES, NO RAIN. SNOW OR ICE. IT WAS A RESIDENTIAL STREET. AFTER SUPPOSEDLY INVESTIGATING GM HAS NOT DISCOVERED ANY MECHANICAL REASON FOR THE DEPLOYMENT. THEY RETRIEVED ALL THE INFORMATION FROM THE SDM AND HAVE STATED THAT THEY WANT TO PURCHASE MY VEHICLE BACK TO RESEARCH FURTHER. I AM CURRENTLY USING A LOANER CAR FROM THE DEALERSHIP NEAR MY HOME. GM HAS STILL NOT OFFERED ME A GOOD ENOUGH SETTLEMENT FOR ME TO PURCHASE A NEW CAR. *JS

Service Brakes
Filed Apr 14, 201454,700 milesGA

I WENT TO START THE CAR AND PRESSED THE PARKING BRAKE PEDAL, WHEN SUDDENLY I HEARD A LOUD NOISE AND HAVE NO PARKING BRAKE. I TOOK THE CAR TO THE DEALER AND THEIR DIAGNOSE WAS THAT THE PARKING BRAKE CABLE BROKE BECAUSE THE REAR BRAKE PADS WERE LOW, I AM CLAIMING THEM THIS IS A MECHANICAL DEFECT THAT CAN CAUSE AN ACCIDENT, DUE TO A CAR ROLL OVER OR NOT HAVING AN EMERGENCY BRAKE. THE PADS WERE LOW BUT DID NOT WERE ON METAL. *JS

Exterior Lighting
Filed Apr 10, 201450,000 milesLA

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING THE VEHICLE, ANOTHER DRIVER INFORMED HER THAT THE BRAKE LIGHT WAS ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.

Steering
Filed Apr 9, 201487,753 milesAZ

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHEN HE STARTED VEHICLE, THE CHECK ENGINE AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,753.

Air BagsCrash1 injured1 killed
Filed Apr 8, 20143,200 milesDC

ON SEPTEMBER 14, 2008 AT APPROXIMATELY 12:30 AM, THE CAR I WAS DRIVING SUDDENLY WENT INTO A SKID AFTER WHICH I AGGRESSIVELY DEPLOYED THE BRAKES WHEN THE AIRBAGS DEPLOYED LEAVING ME UNCONSCIOUS AND NOT IN CONTROL OF THE CAR. THE CAR THEN HIT THE BARRIER AND THEN A PARKED DISABLED CAR AT A HIGH SPEED. I WAS INJURED AND THE DRIVER OF THE PARKED CAR WAS FATALLY KILLED. I WENT TO PRISON FOR FIVE YEARS BECAUSE NO ONE WOULD BELIEVE MY STORY. *TR

Steering
Filed Apr 8, 201480,000 milesWI

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AFTER THE ENGINE WAS STARTED. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 5/22/14*CN UPDATED 8/17/17*CN

Latches/Locks/Linkages
Filed Apr 7, 201440,000 milesMN

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THE REAR PASSENGER AND REAR DRIVERS SIDE DOOR DO NOT LOCK OR UNLOCK PROPERLY. SPORADICALLY THE DOORS WOULD NOT RESPOND WHEN THE CONTACTS VEHICLE WAS IN THE PARK POSITION. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO PROVIDE THE CONTACT WITH A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.

Latches/Locks/Linkages
Filed Apr 7, 201445,000 milesPA

WHILE DRIVING DOOR LOCKS CONTINUALLY GO UP AND DOWN AND WHILE PARKED DOOR LOCKS OPEN AND CLOSE UNTIL WE TOOK FUSE OUT TO STOP. THIS IS A SAFETY HAZARD CAN'T OPEN DOOR WHILE ITS DOING THIS AND CAN'T LOCK DOORS, BECAUSE THEY START GOING UP AND DOWN AGAIN, AFRAID WILL DRAIN BATTERY OR CAUSE AN ACCIDENT BECAUSE OF THIS DISTRACTION. *TR

Structure › Body › Door
Filed Apr 5, 201424,000 milesNV

REAR PASSENGER SIDE DOOR DOES NOT UNLOCK UNLESS MANUALLY UNLOCKED. VEHICLE WAS SOLD TO ME USED BY CADILLAC WEST OF LAS VEGAS. UPON SELLING OF THE VEHICLE, I WAS TOLD THIS WAS A MALFUNCTION AND THE DEALERSHIP WOULD FIX THIS. TRIED CALLING ONCE AND THEY REFUSED TO DO SO, SAYING IT WAS GM'S ISSUE. FIGURED THEY JUST SOLD IT "AS IS", WASN'T AWARE THAT THIS WAS SO COMMON. *TR

Equipment Adaptive/Mobility
Filed Apr 5, 2014999,999 milesMI

CONSTANT HARASSMENT BY FRIENDS (LAW ENFORCEMENT) OF[XXX] - DURING AN AFTER FEDERAL CORRUPTION TRIALS. HARASSMENT INCLUDES BUT NOT LIMITED TO: WHILE DRIVING, CONSTANTLY FOLLOWED AND THREATENED BY DEARBORN, DETROIT, FARMINGTON HILLS, NOVI AND SOUTHFIELD POLICE. HARASSMENT BY SECRET SERVICE AND CHANNEL 7 NEWS PERSONNEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SteeringCrash
Filed Apr 4, 201470,000 milesSD

WAS MAKING A LEFT TURN OUT OF A PARKING LOT AND THE STEERING WHEEL LOCKED UP, MY SON WAS UNABLE TO STEER THE CAR QUICK ENOUGH BECAUSE IT CAUGHT HIM OFF GUARD AND HIT A PARKED CAR. *TR

Steering
Filed Apr 4, 2014163,220 milesMO

INTERMITTENT LOSS OF ELECTRIC POWER STEERING. UPON STARTING VEHICLE, POWER STEERING, ESC OFF, SERVICE ESC ALERTS ARE PRESENT. RESTARTING VEHICLE USUALLY CLEARS ALERTS AND RE-ESTABLISHES ELECTRIC POWER STEERING. *TR

Air BagsCrash1 injured
Filed Apr 2, 2014105,000 milesTX

I WAS TRAVELING WB IH-30 WEST OF E. GRAND AVE IN THE HOV LANE. A CAR WAS STOPPED IN FRONT OF ME DUE TO HEAVY TRAFFIC. I WAS COMING TO A STOP. A TRUCK REAR ENDED ME DUE COMING INTO THE HOV LANE VERY FAST, MADE CONTACT WITH ME FROM BEHIND KNOCKING ME INTO THE CAR IN FRONT OF ME. WHEN THE TRUCK HIT ME, HE SMASHED THE WHOLE BACK END FORCING THE BACK WINDSHIELD TO BREAK AND MY FACE HIT THE STEERING WHEEL CAUSING SEVERE BRUISING AROUND MY LEFT EYE. MY AIR BAGS DID NOT DEPLOY WHEN THE TRUCK CRASHED INTO ME. *TR

Steering
Filed Apr 2, 2014410 milesWI

POWER STEERING TRAIN, I PERSONALLY PURCHASE NEW LAST ONE, END OF THE YEAR VEHICLE ON THE AVAILABLE LIST. *TR

Exterior Lighting
Filed Mar 31, 201474,326 milesOH

THE REAR BRAKE LIGHTS COME ON WITHOUT DEPRESSING BRAKE. WHEN BRAKE PEDDLE PRESSED, BRAKE LIGHTS DO NOT ILLUMINATE. *TR

Electrical System
Filed Mar 30, 201458,428 milesCA

THE ELECTRONIC POWER STEERING FAILED WHILE DRIVING ON HIGHWAY, CAUSING LOSS OF NORMAL STEERING CONTROL, MAKING THE VEHICLE DIFFICULT TO STEER. VEHICLE HAD TO BE MOVED OUT OF TRAFFIC AND RESTARTED TO RESET THE FAILURE. LOSS OF STEERING AND ESC. ERROR CODE LATER DETERMINED TO HAVE BEEN CO545 (STEERING TORQUE SENSOR). *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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