Page 2 of 12 · complaints 51–100 of 567

2002 Chevrolet Malibu complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Electrical System
Filed Aug 20, 201594,000 milesPA

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE IN PARK, THE VEHICLE FAILED TO START AND THE SECURITY ALERT WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC. THE TECHNICIANS WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Electrical System
Filed Aug 12, 201540,000 milesOH

FACTORY POWER SUNROOF SWITCH HAS PREMATURE INTERMITTENT FAILURE CAUSING THE WINDOW TO STOP MIDWAY OR OPEN PARTIALLY. CLOSURE IS ALSO PARTIAL OR STOPPING MIDPOINT. THE SWITCH FAILURE REQUIRES MULTIPLE ATTEMPTS TO OPEN AND OR CLOSE THE GLASS. ALL OTHER POWER ACCESSORIES WORK AS INTENDED INCLUDING OTHER POWER WINDOW SWITCHES. VEHICLE HAS NEVER BEEN MODIFIED OR OR DAMAGED.

Electrical System
Filed Aug 11, 201544,000 milesPA

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE REMAINED ON WHILE THE KEY WAS REMOVED FROM THE IGNITION AND THEY KEY HAD TO BE JIGGLE SEVERAL TIMES TO BE ABLE TO START THE ENGINE UP, AND ONCE THE KEY CAME OUT OF THE IGNITION WHILE DRIVING AND THE ENGINE REMAINED ON. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Electrical System
Filed Jul 29, 201543,500 milesNC

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. AFTER REPEATED ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASS LOCK SENSOR WAS FAULTY AND CAUSED FAILURE WITH THE ANTI-THEFT PASS LOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,500. THE VIN WAS UNAVAILABLE.

Tires
Filed Jul 29, 2015OH

I PURCHASED 4 NEW 70,000 MILE GENERAL ALTIMAX RT TIRES IN FEBRUARY 2013 FROM WALMART #3581. THE TIRES NOW HAVE EXACTLY 10,774 MILES ON THEM. THEY ARE MAKING LOUD THUMPING NOISES THAT I DESCRIBE AS A HELICOPTER SOUND. THE SOUND VARIES DEPENDING ON VEHICLE SPEED, BUT IT SEEMS MOST NOTICEABLE AROUND 35-50 MILES PER HOUR. STEERING IS DIFFICULT, AND THE CAR FEELS UNSTABLE. 70K TIRES SHOULD LAST LONGER THAN 10,774 MILES ON PASSENGER CAR. THESE TIRES ARE DEFECTIVE AND DANGEROUS.

Electrical System
Filed Jul 21, 2015101,435 milesAL

CAR WILL NOT START. AFTER REVIEWING MAKE & MODEL WITH SAME ISSUE SOMETHING NEEDS TO BE DONE ASAP. WHO HAS TIME TO WAIT 10 MINS WHEN NEEDING TO GET TP EMERGENCY ROOM OR DOCTOR & WILL NOT BE ABLE TO AFFORD AMBULATORY SERVICES. YOU PPL KNOW IT SHOULD BE A EMERGENCY RECALL.

Electrical System
Filed Jul 4, 2015126,000 milesFL

I HAD AN IGNITION SWITCH REPLACED BY A DEALER (DIMMITT CHEVROLET, CLEARWATER, FL) BECAUSE MY KEY WAS STUCK IN IT. THE SAME DEALER ALSO REPLACED MY KEY AND KEY CASING BECAUSE OF A RECALL. AFTER THAT I STARTING NOTICING THAT MY CAR WOULD INTERMITTENTLY CUT OFF FORCING ME TO PUT IN NEUTRAL AND RESTART. I THOUGHT IT MAY BE A CLOGGED FUEL FILTER AND HAD THAT REPLACED. THE ISSUE STILL EXISTS AND IT IS A DANGEROUS SITUATION TO ME AND MY FAMILY NOT KNOWING WHEN MY CAR WILL JUST STOP RUNNING, ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS. I CHECKED AND DO NOT SEE A GM RECALL ON MY MODEL FOR SOME REASON.

Tires
Filed Jun 30, 2015140,000 milesTN

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU EQUIPPED WITH UNIROYAL TIGERPAW TIRES, SIZE 215/60/15 (NA). WHILE DRIVING 25 MPH, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND NOTICED THAT THE TIRE HAD A KNOT ON THE TREAD BELT. THE FAILURE OCCURRED ON FOUR OTHER OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED BY THE MANUFACTURER. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Jun 27, 201532,000 milesCA

AFTER READING OTHER COMMENTS, I HAVE TO LAUGH. WHY CAN'T THEY FIX THIS WITH SO MANY COMPLAINTS. THE TURN SIGNALS JUST STOPPED WORKING ONE DAY. THREE DAYS LATER THEY WORKED. THEN A FEW DAYS AFTER THAT THEY STOPPED WORKING AGAIN AND THEN JUST SEEMED TO WORK WHEN THEY WANTED TO. TOOK IT IN TO JIMMIE JOHNSON CHEVROLET WHEN THE SIGNALS WERE NOT WORKING. PICKED UP THE CAR TO HEAR THEY COULD NOT FIND A PROBLEM. SURE ENOUGH THE SIGNALS WERE WORKING. THAT LASTED ABOUT A WEEK BEFORE THE TURN SIGNALS STOPPED WORKING AGAIN. SINCE THEN, TWO MORE TIMES TO THE DEALERSHIP WITH PRETTY MUCH THE SAME RESULT EACH TIME. NOW I NOTICE IF THE WEATHER IS VERY WARM, THE TURN SIGNALS WORK MORE PART TIME AND WHILE IT IS COOL THEY DON'T WORK AT ALL. NOW, I HAVE READ YOUR COMMENTS HERE AND BEGAN PLAYING WITH THE HAZARD FLASHING BUTTON. IF I PRESS THE BUTTON ON THE UPPER RIGHT, THE TURN SIGNALS WORK. I NOW HAVE AT LEAST A LITTLE MORE INFORMATION TO TAKE TO JIMMIE JOHNSON CHEVROLET. MAYBE THIS WILL STRIKE SOME SORT OF RECOGNITION TO THE PROBLEM. THANK YOU EVERYONE FOR WRITING YOUR COMMENTS. *TR

Electrical System
Filed Jun 25, 2015106,000 milesAZ

TOOK CAR IN FOR THE IGNITION KEY RECALL #14350, TO DEALERSHIP. HAD NOT EXPERIENCED ANY PROBLEMS IN RELATIONS TO THE IGNITON, BUT TO BE SAFE TOOK CAR IN TO DEALER. AFTER GOT CAR BACK, STARTED HAVING PROBLEMS WITH THE CAR STARTING RIGHT AWAY. AT TIMES, THE CAR SEEM TO WANT TO TURN OFF. THIS CAUSE THE A/C UNIT TO TURN OFF AND NOT BE AT THE CORRECT COLD TEMPERATURE. TOOK CAR TO MECHANIC AND MENTION HAD EXPERIENCED SAME PROBLEMS WITH THIS MODEL FROM OTHER CLIENTS. ORDER NEW IGNITION KEY, HAD REPLACED BY MECHANIC AND CARS WORKS WITHOUT ANY PROBLEMS AND A/C UNIT WORKS AS NORMAL.

Electrical System
Filed Jun 18, 2015170,248 milesPA

THEY ARE NOW TELLING ME I NEED IGNITION LOCK CYLINDER AND HOUSING AND A PASS LOCK SENSOR . JUST FOR THIS THEY CHARGED ME $282.07 LABOR NO PARTS THEY DID NOTHING TO HELP THIS MATTER . PURCHASED THIS CHEVY MALBU IN 2004 WITH 31000 MILES ON IT GARAGED KEPT AND MAINTAIN RECORDS . BECAUSE OF ELECTRICAL MALFUNCTION REPLACED CATALYTIC CONVERTER FOUR TIMES EACH TIME WAS NOT NECESSARY . SENSORS ISSUE AND MISSED DIAGNOSIS ON SERVICE AND STILL HAVING THE SAME PROBLEM .ALL THEY DID FOR MY CAR WAS TO FILL IN THE SLOT ON MY KEY .NO HELP AT ALL I NEVER HAD HAD WEIGHT ON MY KEY RING . JUST THE KEY AND PLASTIC DOOR LOCK SENSOR. I KNOW THIS ALL STARTED TOO SHOW UP EIGHT YEARS AGO .I HAVE BEEN CHARGED FOR THE LAST EIGHT YEARS WITH UNNECESSARY PARTS AND LABOR. IGNITION LOCK CYLINDER AND ELECTRICAL SYSTEM GM PROBLEM NOT MINE. FAULKNER CHEVROLET LANCASTER PA. JUST ANOTHER SERVICES SCAMMING CUSTOMERS ON THIS MATTER. WANTED OVER $ 2300.00 TO FIX THE PROBLEM.

Electrical System
Filed May 26, 2015NC

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE FAILURE STILL OCCURRED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT FAILED TO PREVENT THE IGNITION SWITCH FROM TURNING OFF. THE CONTACT FELT THAT THE REPAIR SCHEDULED BY THE MANUFACTURER FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed May 24, 2015133,000 milesFL

WHEN ATTEMPTING TO START MY SON'S 2002 CHEVY MALIBU THE ANTI-THEFT LIGHT CAME ON, AND THE CAR WOULD CRANK BUT NOT START. I LOOKED ONLINE AND FOUND THAT THIS IS A COMMON PASS LOCK SENSOR ISSUE. THE KEY NEEDS TO BE IN THE ON POSITION FOR AT LEAST 10 MINUTES (UNTIL THE ANTI-THEFT LIGHT GOES OFF), THEN TURN THE KEY TO THE OFF POSITION, TAKE THE KEY OUT, THEN PUT THE KEY BACK IN, AND IT WILL START. THIS IS A KNOWN ISSUE AND CAN BE REFERENCED ON NUMEROUS ONLINE SITES, SO THERE IS NO REASON THIS SHOULD NOT BE A RECALL ISSUE. MECHANICS WILL TELL YOU IT IS THE FUEL PUMP, FUEL LINES, OR THE IGNITION, AND YOU CAN SPEND A GREAT DEAL OF MONEY WITHOUT SOLVING THE ISSUE. AT $300-$450 (ESTIMATES) YOU CAN HAVE THE IGNITION SWITCH REPLACED, BUT THIS IS A KNOWN ISSUE AND SHOULD BE ON THE RECALL LIST. I DO NOT WANT MY TEENAGE SON STRANDED FOR SOMETHING THAT GM KNOWS ABOUT AND SHOULD REPLACE.

Electrical System
Filed May 18, 201584,000 milesNE

I HAVE HAD A PROBLEM START WITH THE ANTI THEFT SYSTEM GOING OFF AND HAVING TO WAIT TEN MINUTES FOR LIGHT TO GO OUT AND START VEHICLE.

Air BagsCrash2 injured
Filed May 18, 2015KY

MY MOM AND SISTER WAS RECENTLY INVOLVED IN A AUTO ACCIDENT WHICH CAUSED CRITICAL INJURIES. MY MOM REAR ENDED A SEMI TRUCK AND THE AIR BAGS DID NOT DEPLOY NOR DID THE SEAT BELTS LOCK CAUSING MY MOM TO CRUSH HER FACE. MY SISTER RECIEVED 2 VERTEBRA FRACTURES AND 3 RIB FRACTURES. THE CAUSE OF THIS ACCIDENT CAUSED MY MOM TO HAVE TO HAVE SURGERY ON HER FACE AND IS STILL IN THE UT HOSPITAL. IF THE AIR BAGS HAD DEPLOYED THEN IT COULD HAVE SAVED HER FACE MORE THAN IT DID.

Electrical System
Filed Apr 30, 201525,000 milesOH

THIS IS A WELL KNOWN PROBLEM WITH THE PASSLOCK SYSTEM. THE 10 MINUTE DELAY IS NORMALLY BECAUSE THE PASSLOCK SENSOR DETECTED AN IMPROPER KEY AND WILL TIME OUT FOR 10 MINUTES EVEN IF YOU USE THE RIGHT KEY NEXT. THERE ARE VARIOUS FIXES THAT MAY OR MAY NOT WORK, INCLUDING GETTING COPIES OF YOUR KEY MADE AND TRYING A DIFFERENT KEY, REPLACEMENT OF THE SENSOR, AND A COMMON FIX IS TO REPLACE THE IGNITION CYLINDER. *TR

Electrical System
Filed Apr 29, 201577,000 milesRI

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO EXPERIENCE ELECTRICAL MALFUNCTIONS WITH THE AUTOMATIC LOCKS ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT SHORTLY AFTER, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT WAS NOT AWARE IF THE REPAIRS HAD BEEN MADE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Electrical System
Filed Apr 20, 2015166,600 milesIL

THIS IS THE SECOND REPORT I HAVE HAD TO MAKE ABOUT A PROBLEM WITH MY 2002 CHEVY MALIBU. I WENT TO START MY CAR YESTERDAY AND THE CAR WOULD NOT START AND INSTEAD WOULD JUST CRANK. AFTER READING IN MY OWNER'S MANUAL THAT THE PASSLOCK ANTI-THEFT SYSTEM IN THE CAR NEEDED TO BE RESET, I HAD TO SIT WITH MY CAR KEY IN THE ON POSITION FOR 10 MINUTES; THEN I TURNED MY CAR OFF AND MY CAR STARTED FINE. I JUST HAD MY CAR TOWED LAST WEEK TO A DEALERSHIP WHERE THEY FOUND NOTHING WRONG WITH IT BECAUSE I DID NOT KNOW ABOUT THIS PROBLEM. IF YOU DO A SIMPLE INTERNET SEARCH ANYONE CAN SEE THIS IS A FLAW IN THE 2002 CHEVY MALIBU AND OTHER YEARS OF THIS SAME MAKE AND MODEL. I DO NOT ALWAYS HAVE TIME TO WAIT THE 10 MINUTES TO RESET THIS PROBLEM AND AM AFRAID IT IS ONLY GOING TO GET WORSE AND WORSE. IN THE EVENT OF AN EMERGENCY WHAT WOULD I DO IF MY CAR WOULDN'T START AND I HAD TO GET SOMEWHERE URGENTLY. I WISH THIS ORGANIZATION WOULD DO SOMETHING ABOUT THIS MAJOR PROBLEM BECAUSE SOME HARD WORKING AMERICANS CANNOT AFFORD TO BE LATE OR MISS WORK BECAUSE OF A FLAW IN OUR CAR'S DESIGN. *TR

Electrical System
Filed Apr 16, 2015166,500 milesIL

I TRIED TO START MY CAR YESTERDAY MORNING AFTER HAVING IT ONLY SIT FOR AN HOUR WHEN THE CAR WOULD CRANK BUT NOT START. IT SEEMED AS IF THE CAR WAS NOT GETTING FUEL AND LESS THAN 3 WEEKS AGO HAD A NEW FUEL PUMP FIXED ON IT BECAUSE OF THIS SAME ISSUE. AS I STATED BEFORE, THE CAR WOULD CRANK BUT NOT START. I HAD IT TOWED TO THE LOCAL CHEVY DEALERSHIP AND THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND HAD IT STARTING AND RUNNING EVERY TIME THEY TRIED TO DIAGNOSE THE PROBLEM. AFTER DOING RESEARCH ONLINE, IT APPEARS THIS IS A COMMON PROBLEM WITH CHEVY MALIBU'S AS IT DEALS WITH AN ERROR IN THE ANTI-THEFT DEVICE FOR THE CAR AND DEALS WITH THE PASSLOCK SYSTEM. THIS IS AN INCONVENIENCE FOR OWNERS OF CHEVY MALIBU'S AND IS SUCH A COMMON PROBLEM IT NEEDS TO BE FIXED BY THE MANUFACTURER OR THIS VEHICLE. *TR

Tires
Filed Mar 22, 2015118,250 milesNJ

ON 3/21/15, WHILE DRIVING AT A SPEED OF 60 MPH, MY RIGHT REAR TIRE SHREDDED COMPLETELY CAUSING ME TO SWERVE OFF OF THE ROAD ONTO THE SHOULDER. THE TIRE IS A REMINGTON EMERALD LX 215 / 60 R15, DOT PJMW 6PKR (GSWR30895). *TR

Electrical System
Filed Mar 18, 2015FL

2002 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING THE IGNITION KEY WOULD BE MODIFIED, INSTEAD OF REPLACING THE IGNITION SWITCH. THE CONSUMER STATED THE IGNITION SWITCH SHOULD BE REPLACED. *JB UPDATED 06/17/15.*JB

Electrical System
Filed Mar 11, 2015AL

WON'T CRANK, INTERIOR LIGHTS FLICK ON AND OFF. *TR

Electrical System
Filed Mar 11, 2015HI

2002 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER HAD AN APPOINTMENT AT THE DEALER FOR NOVEMBER 7, 2014. THE DEALER INFORMED THE CONSUMER, TO KEEP THE IGNITION ON A RING BY ITSELF. ON NOVEMBER 28, 2014 WHILE DRIVING, THE VEHICLE STALLED. IT WAS DETERMINED THE IGNITION KEY CAUSED THE STARTER TO JAM. THE STARTER WAS REPLACED. *JB

Electrical System
Filed Mar 9, 2015VA

LETTER FROM CONGRESSMAN GOODLATTE ON BEHALF OF CONSTITUENT RE 2002 MALIBU RECALL. *SMD THE CONSUMER STATED THE VEHICLE STALLED. THE IGNITION SWITCH WAS REPLACED ON THREE SEPARATE OCCASIONS. *JB THE CONSUMER IS SEEKING REIMBURSEMENT. UPDATED 04/08/15, *JB

Service Brakes
Filed Mar 5, 2015SC

TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON THREE OCCASIONS, WHO DIAGNOSED THAT THE BRAKE PADS AND THE ROTORS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) .THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Mar 2, 2015172,200 milesIN

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED WHEN ATTEMPTING TO TURN THE IGNITION SWITCH, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,200.

Engine and Engine Cooling
Filed Feb 12, 2015WI

2002 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO VEHICLE JUST WOULD NOT START. *SMD THE CAM SHAFT SENSOR WAS REPLACED. *JB

Air BagsCrash1 injured
Filed Feb 12, 2015109,000 milesPA

TL* THE CONTACT OWNED A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, BACK AND ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Electrical System
Filed Feb 6, 2015CA

TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 19, 201579,735 milesTX

CAR'S POWER TURN OFF WHILE KEY IS IN IGNITION SWITCH IF GOING OVER A BUMP. I LOSE POWER, NONE OF THE DASHBOARD LIGHT, POWER WINDOW, AIR BAG WORK. AND THIS IS AFTER A RECENT RECALL FIX....I KNOW GM HAS FIX SOME IGNITION PROBLEMS BUT MY VEHICLE IS NOT ON THAT RECALL. PLEASE HELP. *TR

Electrical System
Filed Jan 15, 2015152,000 milesNC

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE IGNITION SWITCH SEIZED AND, AS A RESULT, THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 152,000. UPDATED 02/24/15*LJ UPDATED 9/18/2017*CN

Electrical System
Filed Jan 5, 2015149,000 milesCT

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING INTO PARK AND STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

Electrical System
Filed Dec 29, 2014PA

2002 CHEVROLET MALIBU. SAFETY RECALL ON KEY RING. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Electrical System
Filed Dec 26, 201471,000 milesNJ

ON OR AROUND DECEMBER 19, 2014, I CONTACTED GM, BY TELEPHONE, CONCERNING RECALL 14350 FOR OUR 2002 CHEVROLET MALIBU. THIS CALL WAS FOLLOWING A LETTER I HAD SENT, DATED DECEMBER 8, 2014. I FEEL THIS RECALL WAS RELATED TO AN IGNITION SWITCH PROBLEM WE HAD BACK IN JUNE 2013. IN JUNE 2013 I TOOK THIS VEHICLE TO THE DEALERSHIP BECAUSE THE CAR ENGINE SHUT OFF WILL DRIVING. I WAS TOLD THE IGNITION SWITCH HAD TO BE REPLACED. THIS REPAIR COST $479.19. AFTER RECEIVING THIS RECALL NOTICE, I REQUESTED THAT THIS MONEY BE REFUNDED AND WAS TOLD THAT THEY WERE UNRELATED AND I COULD NOT BE REIMBURSED. I FEEL STRONGLY THAT I AM OWED THE REFUND OF MY MONEY PAID TO THE DEALERSHIP. THANK YOU. *TR

Electrical System
Filed Dec 22, 2014IL

2002 CHEVROLET MALIBU THE VEHICLE CUTTING OFF WHILE DRIVING. *MW THE CONSUMER STATED THE DEALER DID NOT ADDRESS THE ISSUE, WHICH WAS THE IGNITION. ALL THEY DID, WAS PUT AN INSERT IN THE KEY SLOT AND SHORTENED THE RING LOOP. *JB

Steering
Filed Dec 19, 201490,000 milesMO

UNABLE TO STEER TURN WHEEL RIGHT CAR KEPT GOING FOWARD. *TR

Electrical System
Filed Dec 16, 201478,000 milesMI

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE AUTO THEFT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed Dec 16, 2014IL

2002 CHEVROLET MALIBU. VEHICLE HAS BEEN RECALLED BECAUSE OF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE MAY GO OFF THE ROAD. *TA ALSO, THE POWER STEERING RACK AND LINES WERE REPLACED. *JB

Electrical System
Filed Dec 14, 2014108,923 milesOH

I HAD IGNITION RECALL SERVICED ON 10/15/2014 AT CHEVROLET DEALER. TWO DAYS LATER, KEY WOULD NOT OPEN DRIVER'S DOOR (MANUAL LOCKS), ALSO STEREO AND HEAT WOULD NOT COME ON UNTIL CAR WAS TURNED OFF. PROBLEM HAS JUST GOTTEN WORSE, NOW DRIVER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I AM FORCED TO CRAWL ACROSS FRONT SEAT TO PASSENGER SIDE TO GET IN AND OUT. ALSO, NOW STEREO STAYS ON WHEN CAR IS TURNED OFF, PARKED AND LOCKED UP. I CALLED THE CHEVROLET DEALER AFTER THE RECALL SERVICE, THEY SAID IT HAD NOTHING TO DO WITH THEM SHAVING THE KEY DOWN AND THEY WOULD GLADLY CHECK MY CAR FOR $149.00. I CALLED GM AND THEY REFUSED TO HELP. I HAVE SPOKEN TO MANY PEOPLE ONLINE AND IN PERSON WHO ALSO OWN CHEVROLETS AND THEY ARE HAVING THE SAME ISSUES. I FEEL THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THE CHEVY DEALER AND GM DROPPED THE BALL ON THIS ISSUE. *TR

Electrical System
Filed Dec 9, 201478,000 milesTX

WHILE VEHICLE IS ON SOME POWER IS LOST WHILE VEHICLE IS STILL RUNNING. MOTOR IS ON BUT A/C , DASHBOARD GAUGES, POWER WINDOWS, POWER LOCKS, WINDSHIELD WIPERS DO NOT OPERATE. I RECENTLY HAD VEHICLE SERVICED FOR RECENT RECALL #14350. I HAVE NOTICED ON INSPECTING VEHICLE THAT IF KEY IS SLIGHTLY ADJAR OR MOVED THESE LOSES HAPPEN. WHEN CONTACTING GM DEALERSHIP I WAS INFORMED THAT IT HAD NOTHING TO DO WITH IGNITION. *TR

Electrical System
Filed Nov 25, 2014120,522 milesKS

2002 CHEVROLET MALIBU. CONSUMER STATES VEHICLE LOST ALL POWER AND STEERING, WHEN THE VEHICLE STALLED WHILE DRIVING. *TGW THE CONSUMER STATED THE VEHICLE STALLED ON THREE SEPARATE OCCASIONS. THE IGNITION SWITCH WAS REPLACED, THE LAST TIME THE VEHICLE STALLED. *JB

Electrical System
Filed Nov 25, 2014143,543 milesOH

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. AFTER THE VEHICLE WAS SERVICED FOR THE RECALL REPAIR, THE VEHICLE FAILED TO START. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,543. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN.

Electrical System
Filed Nov 25, 2014IN

2002 CHEVROLET MALIBU IGNITION PROBLEM, FAULTY SWITCH AND CAR CAN INCORRECTLY TELL THE ANTI-THEFT SECURITY SYSTEM THAT THE CAR IS BEING STOLEN. THEREFORE, THE CAR WONT START*CW THE IGNITION LOCK CYLINDER WAS REPLACED. *JB

Exterior Lighting
Filed Nov 20, 2014VA

2002 CHEVROLET MALIBU. CONSUMER STATES A LIGHT SIGN IS NOT WORKING PROPERLY. *TGW

Service Brakes
Filed Nov 13, 201495,000 milesMD

THE CAR WAS TAKEN IN FOR ROUTINE MAINTENANCE. UPON INSPECTION THE GM MECHANIC SHOWED ME THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT. THERE ARE OTHER PARTS OF THE UNDER BODY THAT HAVE A LOT OF CORROSION. THERE IS POTENTIAL RISK OF FAILURE WHICH COULD LEAD TO AN ACCIDENT. THE CAR HAS UNDER 100,000 MILES ON IT, IS GARAGE KEPT AND VERY WELL MAINTAINED. UPON FURTHER RESEARCH, THERE HAVE BEEN MANY COMPLAINTS AND ACCIDENTS RELATING TO THIS SPECIFIC ISSUE ON GM VEHICLES. DISCUSSING THE PROBLEM WITH GM CUSTOMER SERVICE, IT WAS TOLD THAT IT WOULD THE RESPONSIBILITY OF THE LOCAL DEALER TO WORKOUT A METHOD OF PAYMENT BUT GM WAS ESSENTIALLY NOT GOING TO BE OF ANY HELP. THE LOCAL DEALER CLEARLY HAS NO INCENTIVE TO TO BARE THE COST OF THE REPAIR. THIS IS A ENGINEERING DESIGN FLAW THAT SHOULD BE TAKEN CARE OF BY THE OEM. OTHER VEHICLES BY GM HAVE HAD THIS PROBLEM BUT NO RECALL OR ACKNOWLEDGMENT OF THIS ISSUE IS PRESENT. OTHER OEM HAVE HAD SIMILAR PROBLEMS AND QUICKLY ADDRESSED IT HAS A FREE REPAIR/RECALL TO THE THEIR CUSTOMERS. *TR

Electrical System
Filed Nov 13, 2014115,700 milesNJ

UPDATE - FAULTY IGNITION SWITCH/LOCK CYLINDER FAILURE: IGNITION KEY COULD NOT BE REMOVED AFTER PARKING THE VEHICLE. GEAR WAS IN PARK AND BRAKE WAS DEPRESSED (WOULD NOT MOVE EITHER). COULD NOT TURN THE KEY OR START THE VEHICLE. TRIED EVERYTHING. VEHICLE WAS TOWED TO STS IN EWING NJ. THEY WORKED ON THE VEHICLE AND WERE ABLE TO FREE UP THE KEY FROM THE IGNITION, HOWEVER WHEN THEY REINSERTED THE KEY THEY COULD NOT TURN THE IGNITION/ START THE CAR. THE BRAKE STAYED DEPRESSED AND THEY COULD NOT GET THE GEAR OUT OF PARK. THEY HAD TO REPLACE THE ENTIRE IGNITION UNIT, INCLUDING THE IGNITION SWITCH, AS THE LOCK CYLINDER WASN'T WORKING. THEY ORDERED THE PARTS AND RECEIVED THE CODE FROM A LOCAL CHEVROLET DEALER. TOTAL COST TO REPLACE PARTS AND REPAIR WAS $689.75. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE, AND OTHER GM VEHICLES WERE RECALLED FOR THIS PROBLEM (14113C PART OF 14092). THERE WAS ALSO A RECENT RECALL (14350) AS THE DEALER HAD TO INSTALL A KEY INSERT AND KEY RINGS TO PREVENT AN UNINTENDED IGNITION KEY ROTATION. I BELIEVE MY CURRENT IGNITION PROBLEM IS RELATED TO THESE RECALLS. *TR

Electrical System
Filed Nov 11, 2014116,000 milesNJ

IGNITION KEY COULD NOT BE REMOVED AFTER PARKING THE VEHICLE. GEAR WAS IN PARK AND BRAKE WAS DEPRESSED (WOULD NOT MOVE EITHER). COULD NOT TURN THE KEY OR START THE VEHICLE. TRIED EVERYTHING. VEHICLE WAS TOWED TO STS IN EWING NJ. THEY ARE WORKING ON THE VEHICLE AND IT APPEARS THEY NEED TO REPLACE THE ENTIRE UNIT, INCLUDING THE IGNITION SWITCH, AS THE LOCK CYLINDER ISN'T WORKING. THEY WILL NEED TO GET THE CODES FROM A CHEVROLET DEALER. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE, AND THERE WAS A RECENT RECALL (14350) AS THE DEALER HAD TO INSTALL A KEY INSERT AND KEY RINGS TO PREVENT AN UNINTENDED IGNITION KEY ROTATION. I BELIEVE MY CURRENT IGNITION PROBLEM IS RELATED TO THAT RECALL. *TR

Electrical System
Filed Nov 10, 201475,000 milesMI

I TURN THE KEY TO START MY CAR. I DRIVE TO THE CORNER TO MAKE A RIGHT TURN ONTO THE MAIN STREET. THE TURN SIGNAL DOES NOT WORK. THIS HAS NOT HAPPENED BEFORE. I THEN TURN ON THE TURN SIGNALS LEFT TO CHANGE LANES AND MAKE A LEFT TURN AND THE SIGNALS DON'T WORK AGAIN. THEN I COME TO A STOP AT A LIGHT AND THE HORN GOES OF ON ITS OWN AND I HAD TO PULL OVER AND TRIED TO STOP THE HORN BY TURNING OFF THE CAR. THE HORN IS STILL GOING. I TURN THE CAR BACK ON AND THE HORN IS STILL GOING AND THE LIGHTS STILL ARE NOT WORKING. I HIT WITH AN OPEN HAND THE HORN TWICE AND IT STOPS, BUT THE TURN SIGNALS STILL DOESN'T WORK. THEN A FEW WEEKS LATER, THE HEADLIGHTS CANNOT BE ADJUSTED. THE WHEEL THAT ADJUSTS THE LIGHTS FROM BRIGHT TO DIM DOESN'T WORK. YOU CANNOT ADJUST THE LIGHTS AND IF YOU TRY, ALL THE LIGHTS, INSIDE AND OUT GO OUT. ALSO THE TURN SIGNALS ON BOTH SIDES(LEFT AND RIGHT) WORK WHEN THEY WANT AND I DON'T HAVE A HORN. ONCE A FEW MONTHS AGO, THE LIGHTS WERE BLINKING AND THE HORN WAS GOING OFF IN MY CAR WHILE THE CAR WAS OFF AND PARKED IN MY DRIVEWAY. HELP ME!!!!!! *TR

Electrical System › Ignition › Switch
Filed Nov 4, 2014148,452 milesMN

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING 10 MPH, THE KEY RELEASED OUT OF THE IGNITION SWITCH AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,452.

Electrical System
Filed Oct 28, 2014FL

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Malibu → · Every Malibu year → · How the figures are calculated →