WHILE PLACING THE KEY INSIDE THE IGNITION SWITCH VEHICLE WOULD START. UT WHEN CONSUMER TURN THE VEHICLE OFF AND ATTEMPTED TO REMOVE THE KEY IT WOULD NOT COME OUT. WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS CSTUCK IN THE IGNITION CONSUMER COULD SHIFT FROM PARK TO REVERSE WITHOUT APPLYING THE BRAKES. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC MAINTAINED THAT THE PROBLEM COULD NOT BE DUPLICATED WITH THE KEY'S FAILURE TO COME OUT OF THE IGNITION SWITCH. BUT THE SHIFTING FROM PARK TO REVERSE WAS DUPLICATED AND REPAIRED. *AK THE KEY WON'T COME OUT OF THE IGNITION. WHEN THE KEY IS STUCK IN THE IGNITION THE CAR WILL COME OUT OF PARK WITHOUT THE CONSUMERS FOOT ON THE BRAKE. *TC
2002 Chevrolet Malibu complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE TURN SIGNALS WORKED INTERMITTENTLY.THE CONSUMER STATED THERE WAS A RECALL ON A PREVIOUSLY OWNED VEHICLE, SAME MAKE AND MODEL, FOR THE EXISTING PROBLEM. *JB THE RECALL WAS FOR HEADLIGHTS. *TC
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. A LOUD GRINDING NOISE WAS HEARD COMING FROM THE FRONT. DRIVER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THAT BRAKE PADS AND ROTORSA NEEDED TO BE REPLACED. *AK
THE SIGNAL INDICATORS AND HAZARD LIGHTS HAVE FAILED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
A TRASH BAG HAD WRAPPED AROUND THE AXLE OF A 2002 CHEVROLET MALIBU RESULTING IN THE BRAKE HOSE RIPPING. *MR *SC THE CV BOOT WAS ALSO CRUSHED DUE TO THE CONSUMER RUNNING OVER A LARGE TRASH BAG. *JB
TURN LIGHT DOES NOT FUNCTION SOMETIMES. THERE IS A RECALL FOR VEHICLES MAKE YEAR 2000 AND 2001. I HAVE 2002 MAKE CAR.*AK
WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL PULSATED, WHICH CAUSED THE CONSUMER TO EXPERIENCE EXTENDED STOPPING DISTANCE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE BRAKE CALIPER FAILED. *AK THE RADIO WAS INOPERATIVE. *SC *JB
PROBLEMS WITH VEHICLE'S RADIO EQUIPMENT. *MR THE VEHICLE WOULD LOSE THE TIME AND THE RADIO WOULD LOSE STATIONS WHEN THE VEHICLE WAS TURNED ON, THE TEMPERATURE GAUGE READ ABOVE NORMAL, THE CRUISE CONTROL WOULD CUT OFF AND WHEN THE ENGINE WAS COLD THERE WOULD BE A HESITATION. *SC
THE CONSUMER STATEED THE TURN SIGNALS FAILED INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
THIS IS NOT A SAFETY HAZARD, BUT THE BUSHINGS ON THE FRONT STRUTS OF THE 2002 CHEVY MALIBU RATTLE AND SQUEAK STARTING AROUND 30K MILES AND GET PROGRESSIVELY WORSE. ALSO THE AIR CONDITIONING CONTROL UNIT TENDS TO GO BAD. BOTH ARE RATHER COSTLY TO FIX PROBLEMS DIDN'T SURFACE TILL AFTER THE 3/36 WARRANTY WAS UP. *JB
UPON PUTTING THE KEY INTO THE IGNITION AND TURNING IT IGNITION SWITCH FAILED TO MOVE. THE REMEDY WAS TO HAVE THE ENTIRE IGNITION SWITCH REPLACED. FIVE MONTHS LATER THE SAME THING RECURRED, AND AGAIN THE SWITCH HAD TO BE REPLACED. *AK
WHEN THE BRAKES WERE APPLIED, THE STEERING WHEEL VIBRATED HARD. THE VEHICLE IS NOW ON IT'S THIRD REPAIR FOR BRAKE ROTORS. PLEASE PROVIDE DETAILS. *JB
BRAKES 2001 MALIBU CHEV. 35,000 MILES BRAKES AND ROTORS REPLACED 4 TIMES. *LA
WHEN DRIVING 60 MPH VEHICLE PRODUCES A LOUD WHISTLING NOISE COMING FROM THE WINDSHIELD. *AK THE DEALER REPLACED THE SEAL AROUND THE WINDSHIELD. *NM
WHILE ATTEMPTING TO START VEHICLE IT FAILED TO START. CONSUMER TRIED TO START THE VEHICLE NUMEROUS TIMES BEFORE AND WAS ABLE TO DO SO. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION LOCK SENSOR NEEDED TO BE REPLACED. *AK *NM
WHILE DRIVING, (ABS) BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED ABS BRAKE MONITOR NEEDED REPLACEMENT. *AK
PREMATURE BRAKE AND ROTOR WEAR ON 2002 MALIBU , FRONT BRAKES REPLACED TWICE IN 2 YEARS AT ABOUT 17,000 AND 34,000 MILES. *JB
WHILE DECREASING THE SPEED VEHICLE STALLED. CONSUMER TRIED TO START THE VEHICLE NUMEROUS TIME BUT WAS UNABLE TO DO SO. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHILE DRIVING AT 40 MPH A MOTORIST FAILED TO YIELD AND CRASHED INTO THE FRONT END OF CONSUMER'S VEHICLE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND THE SEAT BELTS FAILED TO RETRACT. DRIVER HIT HEAD ON THE ROOF, AND SUSTAINED HEAD AND NECK INJURIES. *AK
VEHICLE STARTED PRODUCING A HIGH PITCHED SQEAK/SQUEAL WHEN TURNING TO THE LEFT AFTER 26000 MI. TOOK CAR TO DEALER AND WAS INFORMED THAT THE BRAKE PADS NEEDED TO BE REPOLACED AND THE ROTORS NEEDED TO BE TURNED. DEALER ADVISED THAT THE BRAKE PADS WENT DUE TO MY DRIVING HABITS, HOWEVER NONE OF THE OTHER NEW VEHICLES I'VE OWNED IN THE PAST 10 YEARS HAVE HAD TO HAVE THE PADS REPLACED UNTIL AT LEAST 50000 MI. DEALER DISAGREED AND TOLD ME THAT I HAD TO PAY FOR THE ENTIRE JOB, I ARGUAED AGAIN AND FINALLY GOT THE DEALER TO AT LEAST PAY FOR THE TURNING OF THE ROTORS. WORK HAS NOT BEEN DONE YET DUE TO SCHEDULING PROBLEM.*AK
2002 CHEVROLET MALIBU. TURN SIGNAL SWITCH OPERATES INTERMITTENTLY -- SYMPTOMS ARE IDENTICAL TO 2000-2001 MY, WHICH WAS RECALLED AT 03V327000. HAS BEEN LIKE THIS FOR A COUPLE OF MONTHS BUT HAS GOTTEN WORSE.*AK ABS LIGHT IS ON ALL THE TIME.
WHILE TURNING THE TURN SIGNAL FAILED TO COME ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TURN SIGNAL SWITCH NEEDED TO BE REPLACED. *AK
WHEN TRYING TO START THE VEHICLE CONSUMER FELT THAT FUEL WAS NOT FLOWING TO THE ENGINE PROPERLY. CONSUMER TOOK VEHICLE TO THE DEALER FIVE TIMES FOR THIS PARTICULAR PROBLEM. EACH TIME DEALER REPLACED THE FUEL PUMP, WHICH THEN MALFUNCTIONED SOON AFTER WARDS.*AK
PULSATING AND GRINDING NOISES AT 10,000. DEALER REPLACED ROTORS AND PADS UNDER WARRANTY. SAME THING AT 21,000. NOW AT 31,000, SAME PROBLEM. NOW DEALER SAYS THEY CAN ONLY TURN ROTORS UNDER WARRANTY AND I HAVE TO PAY FOR PADS AND LABOR. REPLACING ROTORS AND BRAKE PADS EVERY 10,000 MILES IS NOT NORMAL WEAR AND TEAR. THERE IS SOMETHING WRONG WITH THE BRAKE SYSTEM ON THESE CARS. GM NEEDS TO FIX THE ROOT OF THIS PROBLEM ON THE MALIBU.*AK
WHILE DRIVING AT ANY SPEED THE VEHICLE VIBRATES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE DRIVER THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED THE PROBLEM STILL OCCURS. *MR
THE VEHICLE HAS A NONCONFORMITY, THE FRONT BRAKES. (NAR) *PH PREMATURE WEAR OF THE BRAKE PADS CAUSED THE ROTOR TO WARP. DEALERSHIP HAS ATTEMPTED TO REPAIR THIS MALFUNCTION, BUT FAILED. *CB *JB
CATALYTIC CONVERTER WENT OUT WHILE TRAVELING 500 MILES FROM HOME. MILEAGE WAS ONLY 60000 MILES. WAS UNDER WARRANTY BUT PART WAS ON NATIONWIDE BACK ORDER. CHEVROLET CUSTOMER SERVICE WOULD NOT AUTHORIZE RENTAL OR TOWING. WE WERE STUCK FOR TWO EXTRA DAYS WHILE SOMEONE TOOK COVERTER OFF AND DROVE HOME WITHOUT IT. THEN I WAS INFORMED BY CUSTOMER SERVICE THAT I HAD VOIDED WARRANTY. DEALERSHIP WAS ABLE TO GET COVERTER REPLACED UNDER WARRANTY ONLY AFTER A HUGE FIT WAS THROWN ON MY BEHALF. SECOND, GAS CAP SEAL IS BAD; AFTER FILL UP SOMETIMES HAVE TO RESTART CAR BECAUSE EMPTY LIGHT COMES ON. THIRD, AT 80000 MILES THE INTAKE AIR GASKET HAD TO BE REPLACED. COST OF $1200. FOURTH, WHILE TRYING TO INSTALL AFTER MARKET CD PLAYER DISCOVERED THAT YOU HAVE TO BUY $100 WIRE HARNESS AND NEW FRONT SPEAKER IN ORDER FOR STEREO TO WORK, THE WAY CHEVY MADE IT TO BE.*AK
BRAKES ON 2002 MALIBU PADS WEAR UNEVEN ROTORS WORN UNEVEN CALALIPERS ARE NOT WORKING RIGHT. CHEVY WON'T TAKE CARE OF PROBLEM.*AK
CONSUMER STATED THERE WERE BLACK SPOTS WHEN USING THE HEADLIGHTS. AS A RESULT VISIBILITY WAS IMPAIRED. *AK RECALL#2V107000 *SC
OVER HEATING PROBLEMS AND COOLANT LEAKS DUE TO A FAULTY INTAKE GASKET. DEALERSHIP WANTS $660.00 TO REPAIR. THIS IS A KNOWN PROBLEM AND GM NEEDS TO DO RECALL. VEHICLE INFO 2002 CHEVROLET MALIBU V6 ENGINE.*AK THIS PROBLEM LEFT ME STRANDED ON THE SIDE OF A BUSY HWY
THE ROTORS ON THIS VEHICLE WARPED WITHIN THE FIRST YEAR AND CONTINUE TO WARP EVERY TWO TO FOUR MONTHS. THIS IS CAUSING WEAR ON THE BRAKES WHICH HAD TO BE REPLACED AT 21338 MILES AT MY COST AND AGAIN AT 31474 MILES AT THE DEALERS COST.
BRAKE ROTORS WERE SO THIN AFTER LESS THAN 30K COMMUTER MILE THAT THEY HAD TO BE REPLACED. DEALERSHIP JUST TOLD ME THAT ROTORS WERE CONSUMABLES.
IGNITION SWITCH LOCKED UP, MAKING IT IMPOSSIBLE TO TURN THE VEHICLE ON. *AK
THE BRAKES FAILED AT 13000 MILES CREATING A SAFETY ISSUE FOR MYSELF AND FAMILY. THEY WERE DEFECTIVE AND WORN DOWN TO NOTHING, CREATING AN UNSAFE STOPPING CONDITION FOR MYSELF AND FAMILY. *NLM
MANY MAKES OF CARS NOW HAVE THE WINDSHIELD WASHER FLUID COMING OUT OF SMALL RUBBER TUBES ATTACHED TO THE WINDSHIELD WIPERS. WHEN I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE IN JANUARY THE WINDSHIELD WASHER FLUID FROZE WITHIN THE TUBES AND WOULD NOT COME OUT. THIS CREATES A DANGEROUS SITUATION IN WHICH ROAD SALT SPLASHED FROM OTHER CARS FAIRLY QUICKLY BUILDS UP ON YOUR WINDSHIELD AND YOU CAN HARDLY SEE OUT OF THE WINDSHIELD WHILE DRIVING OVER 60 MPH ON AN INTERSTATE HIGHWAY. THE DAY WAS COLD, PERHAPS 14 DEGREES, BUT NOT EXTREMELY COLD AND THIS WAS PENNSYLVANIA NOT MINNESOTA NOR CANADA. MY GUESS IS THAT THE 14 DEGREES WEATHER PLUS DRIVING AT 70 MILES PER HOUR CREATES A WINDCHILL THAT IS BELOW THE -20 DEGREES THAT THE WASHER FLUID IS GOOD FOR. BUT IT IS ON COLD WINTER DAYS THAT YOU SPECIFICALLY NEED THE WINDSHIELD WASHER FLUID BECAUSE OF THE SALT LEFT ON THE ROAD. THE FLUID BEGAN TO FLOW AGAIN WHEN I GOT INTO SLIGHTLY WARMER TEMPERATURES IN MARYLAND. I NEVER DILUTED THE WINDSHIELD FLUID WITH WATER. FOR THIS WINTER I HAVE BOUGHT WINDSHIELD WASHER FLUID THAT IS GOOD TO MINUS 38 DEGREES AND HAVE ALSO BOUGHT AN ALCOHOL ADDITIVE FOR THE FLUID THAT WILL MAKE IT GOOD TO ABOUT MINUS 40 DEGREES AND I WILL SEE IF THAT WORKS. BUT MANY DRIVERS WON'T KNOW AHEAD OF TIME TO DO THAT, AND ALMOST ALL GAS STATIONS ONLY SELL THE STANDARD -20 FLUID. I THINK THAT CAR MANUFACTURERS IN DESIGNING FUTURE MODELS SHOULD GO BACK TO THE OLD SYSTEM OF WINDSHIELD WASHER FLUID COMING OUT OF SLITS IN THE HOOD INS
FRONT AIR BAGS INADVERTENTLY DEPLOYED WITHOUT IMPACT WHILE DRIVING 30 MPH. *AK
PURCHASED A 2002 CHEVROLET MALIBU 07-04-03 WITH 4500 MILES. NOTICED THE TIRES HAD CRACKS BETWEEN THE TREAD AND SIDEWALLS. DEALER WOULD NOT REPLACE TIRES. FIRESTONE DEALERSHIP REPLACED WITH A DIFFERENT TIRE AT NO CHARGE, STATED IT LOOKED LIKE PREMATURE DRY ROT. FIRESTONE AFFINITY, DOT 8XMWAAA4501, P215/60R15. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN, AND WILL NOT RESTART. *AK
PROBLEMS GETTING DEALERSHIP TO PAY FOR RECALL REPAIR. *MR THE DEALER STATED THE VEHICLE MILEAGE NEEDED TO BE BETWEEN 43K-45K MILES. THE CONSUMER REQUESTED HER MONEY BACK. *SCC *JB
INSIDE DISC PADS WORE OUT AT 21000 MILES. HAD PADS REPLACED AND ROTORS CHECKED. CALIPER IS NOW STICKING AGAIN AND INSIDE PAD IS RUBBING*AK
2002 MALIBU. ROTORS AND PADS HAVE HAD TO BE REPLACED 3 TIMES AND PADS ALONE ONCE IN 35000 MILES. CHEVROLET CUSTOMER ASSISTANCE SAYS THERE IS NOTHING WRONG WITH THE CAR. 3 DIFFERENT SERVICE DEPARTMENTS HAVE TOLD ME THAT THIS IS A COMMON PROBLEM WITH MALIBU'S AND GRAND AM'S. BRAKES WILL BE COMPLETELY REDESIGNED FOR 2004. WHY REDESIGN IF THERE IS NO PROBLEM?? *JB
CONSUMER APPRECIATED SERVICE TO SHOW WHETHER OR NOT CAR SEAT WAS INSTALLED CORRECTLY. *MR PH
WHILE TRAVELING RPMS WOULD IDLE HIGH, RESULTING IN VEHICLE NOT TO GAINING SPEED OR CHANGING INTO PASSING GEAR. VEHICLE HAS BEEN SERVICED SIX TIMES FOR PROBLEM. *AK
THERE WAS A SEVERE PULSATION EVERY TIME I USED THE BRAKES. I TOOK IT INTO THE DEALER TO HAVE IT CHECKED OUT. THE ROTORS WERE WARPED AND THE PADS NEEDED TO BE REPLACED. MY CAR ONLY HAS 20133 MILES ON IT. THERE IS NO EXCUSE FOR THE ROTORS TO BE WARPED AND I KNOW THAT PADS LAST A LOT LONGER THAN 20000 MILES. *JB
THE LOWER CONTROL ARM MADE A NOISE WHILE DRIVING, WHICH CAUSED THE STEERING WHEEL TO SHAKE. *JB
AT 15,000 MILES I HAD A PISTON KNOCK DEVELOP. PISTONS WERE REPLACED AND WAS TOLD THIS WAS A COMMON PROBLEM WITH THIS ENGINE. GAS CAP SEAL BAD AT SAME TIME. DECK LID NOT PROPERLY ADJUSTED AT TIME OF PURCHASE. AT 25,000 THE REAR LEFT SPEAKER WAS REPLACED DUE NOT WORKING AND THE TORQUE CLUTCH CONVERTER WAS COMING APART AND STUCK IN THE OFF POSITION. FIRST PROBLEM WAS NOTED IN 2002.*JB
THE FRONT GLASS TINT IS TO BRIGHT, OBSTRUCTING THE DRIVERS VIEW. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PH THE FRONT GLASS TINT IS TO BRIGHT, OBSTRUCTING THE DRIVERS VIEW. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *MR
WHEN IT RAINS THE BRAKES WILL NOT GRAB AND HOLD. LOUD HOWLING NOISE FROM THE FRONT BRAKES. THE WHOLE CAR SHUDDERS HARD AS IF IT WILL FALL OFF OF IT'S FRAME. PADS AND ROTORS HAVE BEEN REPLACED FOUR TIMES IN A YEAR. DEALER WON'T CHECK ANYTHING ELSE AND SAYS GM WON'T AUTHORIZE THE WARRANTY WORK! TS
THE CAR DIED WHILE DRIVING ON THREE SEPARATE OCCASSIONS. TWICE I WAS ON THE FREEWAY AT 70-75 MPH WHEN THE VEHICLE LOST POWER, RESULTING IN A STRUGGLE TO TURN THE VEHICLE ONTO A SIDE LANE OF THE FREEWAY (ONCE I WAS GOING 30 MPH, IN CITY STREETS AND WAS AGAIN BARELY ABLE TO AVOID AN ACCIDENT BY STRUGGLING TO TURN THE CAR INTO A SIDE STREET WHEN THE VEHICLE LOST POWER). ON EACH OF THESE INCIDENTS, I WAS UNABLE TO RESTART THE VEHICLE FOR A TIME PERIOD OF 10 MINUTES, THE STARTER WOULD CRANK BUT NOT TURN OVER. THE THREE INCIDENTS ALL OCCURRED ON THE SAME DAY. I TURNED THE VEHICLE IN TO GM TO REVIEW AND THEY STATED NOTHING WRONG AND GAVE MY CAR BACK UNFIXED. 3 WEEKS LATER, I WAS GOING TO START MY CAR AND AGAIN THE VEHICLE WOULD CRANK BUT NOT TURN OVER. UPON TAKING IT BACK TO GM, THEY DISCOVERED THE FUEL FILTER WAS BAD AND BURNT OUT THE PUMP. THEY REPLACED BOTH. I FURTHER LEARNED THE SAME SERVICE STATION HAD TO REPLACE SIMILAR PARTS ON ANOTHER 2002 MALIBU WITHIN THE PAST WEEK. DT
WHILE TRAVELING ON THE HIGHWAY THE CONSUMER APPLY HER BRAKES AND THERE WAS A LOUD STREAKING NOISE AND VIBRATION COMING FROM THE RIGHT WHEEL. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Malibu → · Every Malibu year → · How the figures are calculated →