Page 3 of 7 · complaints 101–150 of 347

1997 Chevrolet Lumina complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 27, 200353,000 milesFL

WHEN THE SERPENTINE BELT GETS WET IT HAS A TENDENCY TO SLIDE OFF THE PULLEYS.*AK

Steering › Rack and Pinion
Filed Aug 12, 200387,000 milesIL

POWER STERRING LOCKED UP. COULD NOT TURN LEFT. POWER STEERING FLUID ALL OVER THE ROCKER ARM AND GROUND.*AK

SteeringCrash
Filed Aug 1, 2003AL

CONSUMER STATES WHILE DRIVING ON FLAT SURFACE AND WITH NO WARNING STEERING WHEEL LOCKED UP, CAUSING A VEHICLE ACCIDENT. DEALER NOTIFIED.*AK

Fuel System, GasolineCrash
Filed Jul 28, 2003IL

THE FUEL GAUGE DID NOT INDICATE THE CORRECT AMOUNT OF FUEL. AS A RESULT THE VEHICLE RAN OUT OF GAS WHILE DRIVING AND THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONSUMER WAS TOLD OF A FUEL GAUGE RECALL BUT HASN'T BEEN ABLE TO HAVE THE VEHICLE REPAIRED. *AK *CB *NLM

Exterior Lighting › Turn Signal
Filed Jun 30, 200373,900 milesNY

WHEN APPLYING BRAKES, OUR 1997 CHEVROLET LUMINA'S HIGH-MOUNT BRAKE LIGHT IS THE ONLY ONE TO GO-ON, THE TWO REAR BRAKE LIGHTS WON'T LIGHT; WHEN YOU GENTLY PUSH THE TURN SIGNAL LEVER TOWARDS THE DRIVER W/ FOOT APPLIED ON BRAKE PEDAL, ONLY THEN DO ALL THE BRAKE LIGHTS LIGHT-UP...THIS IS A DANGEROUS SITUATION, NOW WE HAVE TO PAY A IND. GAS STATION TO REPLACE THE TURN-SIGNAL MODULE W/ LABOR.*AK

Steering › Rack and Pinion
Filed Jun 27, 200384,937 milesAZ

LOWER PINION BEARING IN THE POWER STEERING SEPARATED ON VEHICLE. *MR BAD POWER STEERING PUMP, RACK AND PINION HAD TO BE REPLACED. DEALER NOT AWARE OF ANY RECALL. *TT *JB

Electrical System › Ignition
Filed Jun 4, 2003CA

WHILE DRIVING AND NO NO WARNING THE VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 4, 2003GA

WINDSHIELD WIPERS FAILED TO WORK, STARTED AGAIN, FAILED TO WORK, ETC.... DURING A DRIVE IN THE RAIN IN THE MIDDLE OF HEAVY COMMUTER TRAFFIC. FORTUNATELY I WAS ABLE TO NAVIGATE ACROSS SEVERAL LANES OF TRAFFIC AND PULL OVER WITHOUT AN ACCIDENT. *NLM

Unknown or Other
Filed May 27, 2003NJ

VEHICLE PAINT PEELING ON RIGHT REAR FENDER. *MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 25, 2003MA

BETWEEN NOVEMBER 2002 AND MAY 2003, I HAVE GONE THROUGH 4 BATTERIES AND 3 VISITS TO THE DEALER FOR ELECTRICAL "SHORTS." EITHER THE ANTILOCK BRAKE WARNING LIGHT, OR THE AIRBAG WARNING LIGHT WOULD COME ON, AND THE INTERIOR DASH LIGHTS WOULD BECOME INCREASINGLY DIM INDICATING A BATTERY DRAIN. WITHIN A DAY OR TWO, THE BATTERY WOULD BE COMPLETELY DRAINED, AND THERE IS NO POWER AT ALL. THE DEALER REPORTS FINDING PROBLEMS IN THE BATTERY CELLS AND SHORTS IN THE HARNESS UNDER THE DASH EACH TIME, BUT THE PROBLEM PERSISTS. *NLM

Steering
Filed May 20, 200374,553 milesOH

1997 CHEVROLET LUMINA , STEERING LOCKS UP WHEN TURNING LEFT . *NLM

Steering
Filed May 20, 200372,375 milesOH

I HAVE A 1997 CHEVROLET LUMINA THAT MY STEERING IS LOCKING UP WHEN TURNING LEFT ONLY, I HAVE CONTACTED CHEVROLET AND THEY INDICATE THERE IS NOT A RECALL BUT READING YOUR WEB SITE A NOTICE WAS POSTED THAT GM WILL RECALL 1.5 MILLION VEHICLES FOR A STEERING PROBLEM CAMPAIGN ID02V286000, BUT GM WILL NOT PAY FOR ANY REPAIRS BECAUSE IT IS NOT A PROBLEM ACCORDING TO THEM. I HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS DUE TO THIS PROBLEM AND CAN NOT DRIVE MY CAR TODAY. *NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 18, 200362,000 milesOK

INTAKE EXHAUST MANIFOLD LEAKING, HAD TO TAKE TO MECHANIC AND HAVE REPAIRED. *JB

Engine and Engine Cooling › Engine
Filed May 18, 200385,000 milesOK

ALL ENGINE MOUNTS UPPER AND LOWER HAD TO BE REPLACED. ALSO HAD TO REPLACE BOTH TIE-ROD ENDS, INNER & OUT. *JB

Structure › Body
Filed May 18, 200360,000 milesOK

EXTERIOR PAINT IS PEELING ALL OVER. STARTED ON THE HOOD,THEN REAR LOWER DOOR BODY LINE, THEN BODY LINE ON TRUNK LID,THEN PASSENGER QUARTER PANEL BEHIND QUARTER GLASS WINDOW, THEN DRIVER SIDE QUARTER PANEL FROM GAS LID OPENING ALL THE WAY BACK TO THE TAIL LIGHT AND STARTED AT BODY LINE ALL THE WAY DOWN TO BUMPER.

Steering › Rack and Pinion
Filed May 9, 2003126,000 milesMN

OVER PAST FEW MONTHS VEHICLE HAS EXHIBITED CONSIDERABLE PLAY IN STEERING WHEN WHEELS ARE TURNED HALF-WAY TO THE LEFT. WHEN HELD IN THIS POSITION THE STEERING WHEEL WOULD OSCILLATE LEFT TO RIGHT 1 TO 2 INCHES. THIS MORNING WHILE DRIVING THE VEHICLE I SUDDENLY FOUND IT DIFFICULT TO TURN THE WHEEL TO THE RIGHT. IT WAS SIMILAR TO A POWER STEERING FAILURE. AFTER A SUBSEQUENT LEFT TURN THE STEERING WHEEL RE-CENTERED ITSELF TO THE LEFT APPROXIMATELY. 20 DEGREES OFF-CENTER. DURING THE REMAINDER OF THE DRIVE THE STEERING WAS ERRATIC IN TURNS. ALIGNMENT IS FINE. POWER STEERING PUMP WAS REPLACED DUE TO LEAKING 1 YEAR AGO. VEHICLE RECEIVES REGULAR MAINTENANCE PER MANUFACTURER'S GUIDELINES. THE STEERING FAILURE IS CONSISTENT WITH DEFECT DESCRIBED IN RECALL 02-V-286-000. REPORTED THIS TO GM AND WAS INFORMED THAT BY THE VIN THE VEHICLE IS NOT SUBJECT TO THIS RECALL, AND THAT DUE TO THE AGE AND MILEAGE THERE IS NO REIMBURSEMENT FOR REPAIR COSTS. I WORK WITH THE AUTO INDUSTRY AND I AM FAMILIAR WITH THE COMMON PRACTICE OF PARTS SUBSTITUTION OR "APPROVED ENGINEERING DEVIATIONS". WHILE GM MAY NOT SHOW THE DEFECTIVE RACK & PINION BEARING ASSEMBLY ON THE BILL OF MATERIAL FOR THE 1997 LUMINA, IT IS EVIDENT FROM THE NUMBER OF COMPLAINTS REPORTED THAT SEVERAL OF THE MODEL YEAR '97 LUMINA'S WERE MANUFACTURED WITH THE DEFECTIVE ASSEMBLY. AT THE LEAST GM SHOULD RECALL THE 1997 LUMINA'S FOR DEALER INSPECTION AND REPAIR THOSE WITH DEFECTIVE BEARING ASSEMBLIES. *JB

Steering › Rack and Pinion › Rack
Filed May 8, 2003109,456 milesNJ

THE CONSUMERS VEHICLE, A 1997 LUMINA, EXPERIENCED A FAILURE RELATED TO A RECALL ISSUED FOR THE 1996 LUMINA. THE CONSUMER HAD THE RACK REPAIRED AND REQUESTED REIMBURSEMENT. REIMBURSEMENT WAS DENIED DUE TO THE MODEL YEAR. *AK *NLM

Steering
Filed Apr 29, 2003CA

1997 CHEVROLET LUMINA STEERING PROBLEM. I SAW THAT THERE WAS A RECALL OF THIS VEHICLE, BUT I HAVE NOT BEEN NOTIFIED. *NLM

Air BagsCrash1 injured
Filed Apr 15, 2003NC

THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BUT THE AIR BAG DID NOT DEPLOY WHICH CAUSED MINOR INJURIES TO THE CONSUMER. THE DEALER WAS NOTIFIED. *NLM

Steering › Rack and Pinion
Filed Apr 11, 200391,002 milesOH

WHILE DRIVING, THE LOWER PINION BEARING IN THE POWER STEERING GEAR SEPARATED AND THE CONSUMER LOSS CONTROL OF THE VEHICLE WHEN SHE ATTEMPTED TO TURN RIGHT OR LEFT. CONSUMER WAS TOLD THE MANUFACTURER ISSUED A RECALL ON CERTAIN 1996,19997 AND 1998 PONTIAC, GRAND PRIX/SUNFIRE AND TRANS AM VEHICLES REGARDING THE POWER STEERING GEAR SEPARATION. CONSUMER WANTED TO KNOW IF HER VEHICLE WAS INCLUDED UNDER THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM. *AK *JB *TS

Air Bags
Filed Apr 9, 2003MN

WHILE DRIVING THE VEHICLES AIR BAG LIGHT ILLUMINATED. THE DEALER HAS BEEN NOTIFIED. *NLM

Steering › Rack and Pinion
Filed Apr 7, 2003NY

THE RACK AND PINION HAD TO BE REPLACED, AND THE CONSUMER REQUESTED REIMBURSEMENT. *TS *JB

Steering › Rack and Pinion
Filed Apr 7, 2003NY

THE CONSUMERS VEHICLE EXPERIENCED SYMPTOMS OF NHTSA RECALL # 02-V-286-000 WHICH STATES THAT CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM

Steering › Rack and Pinion
Filed Mar 25, 2003NY

THE RACK AND PINION HAD TO BE REPLACED ON THE VEHICLE. *JB

Steering › Rack and Pinion
Filed Mar 19, 2003MO

THE VEHICLE EXPERIENCED THE SAME PROBLEM WITH THE RACK AND PINION AS STATED IN RECALL # 02 V 286 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

Engine and Engine Cooling › Exhaust System
Filed Mar 19, 200366,500 milesPA

"GM SHOULD RECALL FAULTY INTAKE MANIFOLD GASKET INSTALLED IN THEIR VEHICLES". AS OF APRIL 10, 2002, THERE IS A NATIONWIDE BACKORDER OF THE INTAKE MANIFOLD GASKET. AT THIS TIME, IS IT NOT EVEN KNOWN WHEN THE PART WILL BECOME AVAILABLE. BEING AWARE OF THIS PROVES THERE IS A SERIOUS PROBLEM TO BE ADDRESSED. BECAUSE OF APPARENT POOR ENGINEERING, GM CAN NOT MANUFACTURE REPLACEMENTS FAST ENOUGH FOR ALL THE VEHICLES IN WHICH THEY ARE NEEDED. INTAKE MANIFOLD LEAKS CAN LEAD TO ANY NUMBER OF VERY SERIOUS, AND EXPENSIVE, PROBLEMS. WHILE THE PART ITSELF ISN'T COSTLY, THE LABOR TO REPAIR IT IS VERY INTENSIVE, AND HAS BEEN QUOTED AROUND $800 USD (GIVE OR TAKE A COUPLE HUNDRED DEPENDING ON THE VEHICLE). THIS IS IN ADDITION TO ANY OTHER COSTLY PROBLEM(S) THE INTAKE MANIFOLD GASKET LEAK MAY HAVE PRODUCED. *NLM

Steering › Hydraulic Power Assist System
Filed Mar 14, 2003OH

POWER STEERING DEFECT ON 1997 CHEVY LUMNIA. I READ WHERE THERE WAS A RECALL ON THIS BUT NEVER RECEIVED A NOTIFICATION. MINE IS LEAKING AND GROWLING.*JB

Air Bags › FrontalCrash1 injured
Filed Mar 10, 2003AR

THE VEHICLE HIT A DEER, AND NONE OF THE AIR BAGS DEPLOYED, CONSUMER WAS INJURED.*JB

Suspension
Filed Feb 20, 200351,000 milesNC

THE FRONT SUSPENSION MADE A POPPING NOISE, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*JB

Engine and Engine Cooling › Engine
Filed Feb 15, 200366,000 milesPA

FAULTY INTAKE MANIFOLD GASKET ALLOWS DEXTOL ANTI FREEZE TO LEAK INTO OTHER PARTS OF ENGINE. PH

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 12, 200353,000 milesNY

THE MANIFOLD GASKET LEAKED OIL, WHICH CAUSED THE VEHICLE TO STALL. *JB

Steering › Rack and Pinion
Filed Feb 3, 200369,461 milesMI

THE RACK AND PINION FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER'S VEHICLE WAS NOT INCLUDED.*JB

Steering › Rack and Pinion › Rack
Filed Jan 21, 200356,000 milesMI

WHILE MAKING RIGHT TURN ONTO THE HIGHWAY THE STEERING COLUMN LOCKED DUE TO STEERING RACK FAILURE. *PH *NLM

Steering › Rack and Pinion
Filed Jan 14, 2003150,000 milesCA

CAR WAS HARD TO TURN TO THE LEFT. COUPLE DAYS LATER WHILE PULLING OUT OF THE DRIVEWAY THE STEERING WENT CONPLETELY OUT. HEARD ON NEWS THERE WAS RECALL ON LUMINAS AND OTHER CHEVROLET MODELS, DEALER CLAIMS ITS ONLY ON LUMINA VANS.

Steering › Column
Filed Jan 13, 2003KS

WHILE DRIVING AT 40 MPH THE STEERING COLUMN BROKE, DEALER REPLACED THE POWER STEERING COLUMN.*JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 9, 200365,000 milesMA

CONSUMER FOUND GAS LEAKING FROM THE TOP OF THE GAS TANK. THE GAS TANK IS DEGRADING BECAUSE SNOW, RAIN AND ROAD SALT ACCUMULATES ON THE TOP OF THE TANK. *JG *JB *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 9, 2003MA

MY WIFE HAD BEEN COMPLAINING ABOUT A STRONG ODOR OF FUEL THAT SHE COULD SMELL WHILE BOTH IN HER VEHICLE DRIVING, AS WELL AS, WHEN THE VEHICLE WAS PARKED AND SHE WAS OUTSIDE OF IT. I INVESTIGATED AND DETECTED A STRONG ODOR OF FUEL AS WELL. WE THEN HAD OUR MECHANIC INVESTIGATE THE PROBLEM FURTHER AND HE DISCOVERED THAT THE TOP OF THE FUEL TANK WAS SEVERELY CORRODED, AS WELL AS, IN THE AREA OF THE TANK'S SEAM. THE MORE FUEL IN THE TANK, THE WORSE THE RELEASE OF FUEL VAPORS BECOMES, AS THE TANK ITSELF BECOMES SATURATED DUE TO THE SEVERE CORROSION. MY MECHANIC TRIED TO LOCATE A NEW FUEL TANK THROUGH A LOCAL DEALERSHIP BUT SOON DISCOVERED THAT THE FUEL TANK FOR THIS VEHICLE IS NOT AVAILABLE. THERE ARE NO AFTER MARKET, NEW OR SALVAGE TANKS AVAILABLE FOR THE 1997 LUMINA - NATIONWIDE. I FILED A REPORT WITH GENERAL MOTORS 1(800) NUMBER ON DECEMBER 23RD, 2002. THE DEALERSHIP ALSO OPENED A SPAC CASE THROUGH THEIR PARTS NETWORK. I HAVE FOLLOWED UP WITH GM'S 1 (800) NUMBER TWICE SINCE. THERE ARE NO FUEL TANKS AVAILABLE FOR THIS VEHICLE. I AM BEING TOLD THAT THERE MAY BE A TANK AVAILABLE IN LATE FEBRUARY OR MARCH BUT NO ONE CAN GIVE ME A DATE. ALL I'M BEING TOLD IS THAT EVERYTHING THAT CAN BE DONE IS BEING DONE. MY LOG NUMBER WITH GM'S 1 (800) NUMBER IS 1-57851557. I HAVE NOW BEEN WITHOUT A VEHICLE (DUE TO SAFETY AND ENVIRONMENTAL CONCERNS) FOR OVER FIVE WEEKS. RESEARCHING EXISTING COMPLAINTS, THE FOLLOWING EXHIBIT THE SAME OR SIMILAR PROBLEM OR COULD BE SOMEHOW RELATED: 567617, 725489, 769

Vehicle Speed ControlCrash5 injured
Filed Jan 8, 2003NJ

AFTER BACKING OUT OF PARKING SPACE WITH SHIFT LEVER IN DRIVE POSITION, THE ENGINE OPENED UP AT FULL THROTTLE WITHOUT FOOT APPLIED ON ACCELERATOR PEDAL. VEHICLE WAS THROWN OFF ROADWAY, CRASHING INTO A SCHOOL BUILDING. ALL 5 OCCUPANTS WERE HOSPITALIZED WITH SERIOUS INJURIES. INSPECTION REVEALED THAT THE THROTTLE VALVE WAS IN FULL OPEN POSITION. *TT *NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 6, 2003OH

CONSUMER STATES THAT THE INTAKE MANIFOLD IS LEAKING OIL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Steering › Rack and Pinion
Filed Dec 31, 200269,461 milesMI

VEHICLE EXPERIENCED A FAILURE WITH THE RACK AND PINION STEERING, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER IT DID NOT APPLY TO CONSUMER'S VEHICLE.*JB

Steering › Hydraulic Power Assist System
Filed Dec 3, 2002PA

WHEN DRIVING AT LOW SPEEDS OR MAKING TURNS, VEHICLE WILL INTERMITTENLY LOSE THE POWER STEERING FUNCTION, MAKING IT DIFFICULT FOR CONSUMER TO MAINTAIN CONTROL ON ROADWAYS. TS

Steering › Rack and Pinion
Filed Nov 18, 2002MI

SEE NHTSA ACTION PE01-038. DT

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 4, 2002MI

MY GAS TANK ON MY 1997 LUMINA WAS JUST REPLACED BECAUSE OF A LEAK. MY WIFE'S WORK VEHICLE WHICH IS A 1997 LUMINA HAD ITS GAS TANK REPLACED THIS SUMMER. I THINK THERE IS A GAS LEAK PROBLEM WITH THE 1997 LUMINA. DT

Seat Belts › Rear/OtherCrash5 injured
Filed Oct 26, 2002NJ

UPON HEAD ON IMPACT THE REAR SEATBACK BENT FORWARD AND CRUSHED MY DAUGHTER BETWEEN THE SEATBELT AND THE REAR SEAT. DT

Structure › Body
Filed Oct 21, 2002IA

CONSUMER STATES WHILE DRIVING THE DRIVER SIDE SUNVISOR POP OUT INTO DRIVERS LAP CAUSING A DISTRACTION. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Structure › Body
Filed Oct 18, 2002IA

CONSUMER STATES THAT WHILE DRIVING THE VISOR MAY POP OUT IN THE DRIVERS LAP. MR

Power Train › Automatic Transmission
Filed Oct 16, 2002LA

CONSUMER STATES ENGINE LOOSES POWER THEN ENGINE DIES, TOOK TO DEALER AND THEY REBUILT TRANSMISSION, THE PASSENGER WINDOW WILL NOT ROLL UP OR DOWN, WATER PUMP FAILED ON JULY 24, FLASHER LEVER BROKE INSIDE THE STEERING COLUMN, BRAKES INOPERATIVE. MR *NLM

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Oct 16, 2002CT

BRAKE PEDAL GOES TO FLOOR SOMETIMES, AND ABS LIGHT ON DASH STAYS ON. MR

Fuel System, Gasoline › Carburetor System
Filed Oct 11, 2002MO

CONSUMER STATES THAT THE INTAKE MANIFOLD GASKET IS MADE OF PLASTIC. WHEN THIS HAPPENS ALL OF THE RADIATOR FUEL IS WASHED INTO THE BLOCK CAUSING MAJOR DAMAGE TO THE BLOCK. DEALER CONTACTED. MR

Fuel System, Other › Storage
Filed Oct 10, 2002PA

CONSUMER STATES THAT THE FUEL TANK IS LEAKING FROM THE SEAM. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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