Page 3 of 5 · complaints 101–150 of 203

2011 Chevrolet HHR complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electronic Stability Control (esc)
Filed Nov 15, 201587,570 milesNC

WHILE DRIVING AT A SPEED OF 45 MILES PER HOUR , ALL OF A SUDDEN IN THE DIC A ESC ACTIVE STARTED FLASHING AND MY CAR START LOSING SPEED AND IT FELT LIKE THE TRACTION KICKED IN. I IMMEDIATELY LOOKED DOWN TO MAKE SURE IT HAD NOT JUMPED OUT OF GEAR. IT WAS IN THE CORRECT GEAR. THE ESC ACTIVE WENT AWAY AFTER ABOUT 45 SECONDS, AND ABOUT A MILE DOWN THE ROAD IT DID THE SAME THING AGAIN AND I HAD TO PUT ON MU EMERGENCY FLASHERS AND PULL OFF THE ROAD. BY THE TIME I GOT IT TO THE SIDE OF THE ROAD , THE STEERING WHEEL STARTED TO LOCK UP AND IT ACT LIKE IT DID NOT WANT TO STOP WHEN I APPLIED THE BRAKES. BY THIS TIME THE SPEED HAD DROPPED TO ABOUT 15 MILES PER HOUR. THE ROAD CONDITIONS WHEN THIS HAPPEN WAS DRY , AND THE TIRES AND THE BRAKES ON MY CAR WAS IN GOOD WORKING CONDITION. ONCE IT WAS TOWED TO MY HOUSE I DROVE IT AROUND MY NEIGHBORHOOD ABOUT 5 TIMES AND NOTHING HAPPENED. I AM TOO SCARED TO DO IN HIGHWAY DRIVING OF THIS CAR, BECAUSE IF IT HAPPENS WHILE I AM ON THE INTERSTATE DRIVING I COULD POSSIBILITY BE IN A ACCIDENT IF THIS HAPPENS. I HAVE READ OTHER REVIEWS ABOUT THIS HAPPENING , BUT HAVE NOT GOT ANY REASONS TO WHY THIS IS HAPPENING. THE CAR HAS ROUGHLY 87570 MILES ON IT. I WILL BE CONTACTING THE CHEVROLET PEOPLE TOMORROW, BEFORE I TAKE IT TO A REPAIR SHOP.

Electrical System
Filed Nov 14, 2015MI

IN COLDER TEMPERATURES MY CAR SPUTTERS WHEN ACCELERATING AND RPMS JUMP QUICKLY FROM 2 TO 3 AND THEN BACK DOWN. IN ADDITION, THE RADIO MAY TURN OFF, ALL DASH GAUGES (FUEL, SPEED, RPMS) GO TO 0, VARIOUS SERVICE LIGHTS COME ON (NOT ALWAYS THE SAME) AND THEN EVERYTHING GOES BACK TO NORMAL. CAR WORKS FINE IN WARMER TEMPERATURES. TOOK IT TO THE DEALERSHIP IN 2013 AND WHEN PLUGGED IN THERE WERE REPORTS IF 20 THINGS WRONG AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SAID IT WOULD COST THOUSAND TO CHECK ALL OF THE ISSUES BEING REPORTED. I CONTACTED GM CUSTOMER SERVICE AND ALTHOUGH THEY WERE VERY NICE THEY WEREN'T ABLE TO HELP DETERMINE WHAT THE ISSUE WITH MY VEHICLE WAS. I TOOK IT TO ANOTHER SERVICE PLACE AND WHILE THEY WERE UNABLE TO DETERMINE THE ULTIMATE PROBLEM THEY PUT DIELECTRIC GREASE ON ALL MY ELECTRONIC CONNECTIONS IN THE FUSE BOX UNDER THE HOOD AND IT WORKED FINE THE REST IF THE WINTER. THEY SAID IT WAS A GOOD THING THAT I CAME IN WHEN I DID BECAUSE THEY THOUGHT IF I DROVE IT ANY LONGER I WOULD HAVE DESTROYED THE ELECTRICAL SYSTEM. IN 2014, I HAD THEM DO THE SAME "FIX". NOW IN 2015 IT HAS STARTED BACK UP AGAIN.

Service BrakesCrash
Filed Nov 13, 201554,000 milesAR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Nov 13, 2015105,000 milesTN

TL* TAKATA RECALL - THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN TWO DAYS WITHOUT WARNING. THE SKID CONTROL WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS, INCLUDING THE BRAKE LIGHT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SHAKING AND VIBRATING RANDOMLY IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Electronic Stability Control (esc)
Filed Nov 5, 201575,602 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ELECTRONIC STABILITY CONTROL LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,602.

Engine
Filed Oct 21, 2015PA

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO, IN TURN, CONTACTED THE MANUFACTURER IN ORDER TO HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Service BrakesCrash3 injured
Filed Oct 20, 2015156,000 milesCA

I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING THEN I CHECKED TO SEE IF IT WAS ON DRIVE IT WAS THE I PUSHED HARD ON THE BREAKS BUT NEVER ONCE IT WENT DOWN AT ALL IT WAS SO HARD I FORCE MY FOOT SO MUCH AND THE BREAK HANDDLE EMERGED OFF THE FREEWAY AND IMMEDIATELY HIT SOMETHING MORE SOLID TO STOP THE CAR. IT WAS THEN WE HEADED TO A BUILDING BUT I HIT A PALM TREE. THE CAR EXPLODED BLACK SMOKE AND THE AIREBAGS WENT OFF THE FRONT DOOR DIDNT OPEN AND MY DAUGHTER AND I JUMP OFF THROUGH THE SMALL LITTLE WINDOWS. WE THANK GOD WE ARE ALIVE!! MY TWO KIDS 11 AND 8 COULD HAVE DIED W ME IN THAT VEHICLE IF I DIDNT EXIT THE FREEWAY BEFORE THE CAR KEPT PICKING UP SPEED. WAS A VERY SCARY SITUATION. I WOULD NEVER EVER RIDE A CHEVY HHR OR ANY OTHER CHEVY AS I LIVE. THE CAR IS COMPLETELY DESTROYED IN THE FRONT AND THE WINDOWS ARE CRACKED.

Traction Control System
Filed Oct 8, 201565,000 milesTN

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE SERVICE TRACTION AND SERVICE ESC WARNING LIGHTS FLASHED RANDOMLY. THE VEHICLE SUDDENLY REDUCED SPEED AND HESITATED AS IF IT WOULD STALL. THE ACCELERATOR PEDAL DID NOT RESPOND EACH TIME THE FAILURE RECURRED AND THE VEHICLE JERKED VIOLENTLY AND REDUCED SPEED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURES. UPON TURNING OFF AND RESTARTING THE VEHICLE, THE COMPUTER RESET AND THE WARNING LIGHTS DIMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Air Bags1 injured
Filed Sep 8, 201535,000 milesIL

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other1 injured
Filed Sep 2, 201575,000 milesIL

I WAS PARKED IN DRIVEWAY WHEN I WENT TO OPEN MY DRIVERS SIDE DOOR THE SILVER HANDLE BROKE RIGHT IN HALF CUT MY HAND BUT I JUST CLEANED AND BANDAGED MY HAND. I COULDN'T AFFORD TO FIX IT SO I LOOKED UP THE PART . ITS A $50 BUT THEY WANT $250 AT THE DEALER. I FINALLY GOT SOME MONEY TOGETHER AND BECAUSE IT WAS WINDER AND ONE TOME THE WINDOW WAS FROZEN AND THE DOOR DIDN'T CLOSE GOOD WHEN I GOT IN SO I HAD TO STOP AND CLIMB OUT OF TBE CAR FROM THE PASSENGERS SIDE WITH A BAD BACK TOO. IM DISABLED. IT COULD HAVE BERN A DANGEROUS SITUATION BUT ANYWAY I HAS TO GATHER THE MONEY AND FIX IT BECAUSE I KNEW I COULDN'T CONTINUE TO CLIMB OUT THE PASSANGER SIDE AND WITH THE HANDLE BROKE AND THE COLD WEATHER CAUSING THE WINDOW TO BE FROZEN I HAD NO CHOICE. EVERYONE IS RIGHT GMC SHOULD BE RESPONSIBLE AND WE SHOULD BE REFUNDED OUR MONEY AND AND ISSUES WE WENT THRU. ITS NOT A CHEEP CAR AND THIS PART IS LIKE MADE OF PLASTIC AND ITS $50 AND THE DEALER IS OVR CHARGING. ITS ALL WRONG. IM TIRED OF CHEVY. I DON'T KNOW WHY I BOUGHT THIS CAR.

Unknown or Other
Filed Sep 2, 201581,000 milesIL

I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN THE CAR LIGHT WENT ON FOR THE TRACTION WARNING . ITS A YELLOW TRIANGLE WITH CAR IN THE MIDDLE STARTED FLASHING , CAR MAKING A NOISE WHILE DRIVING AND WHEN I WAS TRYING TO STOP IT WAS MAKING A CRAKING NOISE AND COULDN'T STOP EASILY. IT WAS AS THOUGH I WAS DRIVING ON ICE AND SLIDING OR SOMETHING AND HAD NO TRACTION. IT WAS SCARY. THRN IT STOPPED AND I PROCEEDED HOME THEN IT FID IT AGAIN THEN IT STOPPED THEN GOT HOME AND HAD TO FET MY SON AT WORK SO ITS MY ONLY CAR. I TOOK A CHANCE AND WENT IN CAR AND IT DROVE FINE. TAKING TO ORILEYS TO CHECK COMPUTER TODAY. I DON'T HAVE ANY MONEY TO TK IT TO DEALER AND CHANCES ARE THEY WON'T KNOW WHAT IS WRONG CAUSE IT'S WORKING FINE NOW AND I'M SO SCARED CAUSE I DON'T KNOW WHEN ITS GONNA HAPPEN AGAIN. I ALSO HAVE READ WHERE MANY PEOPLE HAVE HAD THE SAME ISSUE AND NO ONE REALLY KNOWS WHAT'S WRONG. I DONT WHAT TO DO.

Electronic Stability Control (esc)
Filed Aug 24, 201576,918 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY BRAKE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,918. MA 10/14 *CN

Electrical System
Filed Aug 24, 2015LA

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Structure › Body › Door
Filed Aug 12, 201595,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. UPON ATTEMPTING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Unknown or Other
Filed Jun 27, 2015IL

LEFT TURN SIGNAL ACTIVATED WITHOUT TOUCHING THE TURN SIGNAL TO USE IT, THE THE HAZARD LIGHTS TURNED ON AND OF TWICE WITHOUT EVER TOUCHING THE BUTTON TO ACTIVATE THOSE. RECENTLY THE BATTER JUST DIED AND NEW REPLACED. BUT THE KEY ALSO WAS STUCK IN IGNITION TIL WAS TOWED TO DEALERSHIP WHERE IGNITION RECALLS WERE REPAIRED. NOW THIS.

Electrical System › Wiring › Interior/Under Dash1 injured
Filed Jun 19, 2015132,000 milesGA

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Unknown or Other
Filed Jun 17, 201538,190 milesGA

THE ABOVE VEHICLE HAS BEEN IN FOR REPAIRS 6-7TIMES FOR INTERMIT ANTI-THEFT LIGHT COMING ON WHILE DRIVING AND A RECALL FOR ANTI-THEFT/AIR BAG MALFUNCTIONS. INTERMITTINGLY THE CAR WILL ALSO NOT RECOGNIZE THE KEY(S) AND WILL NOT START. MY CONCERN FOR SAFETY IS WHEN THE CAR BEGINS TO DING WHILE I'M DRIVING AND THEN THE ANTI-THEFT LIGHT COMES ON IT WILL ALSO DECIDE TO STALL BECAUSE IT DOES NOT RECOGNIZE THE KEY AND THINKS IT'S BEING STOLEN. (IT HAS NOT DONE THAT YET, BUT IT IS A FEAR). I HAD THE CHEVY 2014 ANTI-THEFT/AIRBAG RECALL AUG 2014. IN DEC 2014 MY AIR BAG LIGHT CAME ON WITH A WARNING TO REPAIR. IN JAN 2015 THE ANTI-THEFT LIGHT CAME ON 2 TIMES. WALKER JONES CHEVY OF WAYCROSS, GA DETECTED NO CODE FOR AIR BAG. THE ANTI-THEFT CODE REVEALED UNRECOGNIZED KEY BUT NO CODE TO REPAIR (JAN.2015) THE LIGHT HAS COME ON 5 TIMES AND NOT STARTED ON ONE OCCASION, SINCE THE RECALL REPAIR. I AM TOLD BY MECHANICS THAT THE LIGHT MUST BE ON FOR THEM TO RETRIEVE A REPAIR CODE. HOWEVER, WHEN THE CAR IS SHUT OFF THE LIGHT GOES OFF. THE ANTI-THEFT LIGHT PROBLEM CAN WAIT MONTHS BEFORE SURFACING AGAIN. I BELIEVE IT COULD BE DANGEROUS TO DRIVE BECAUSE OF PAST CASES OF OTHER SIMILAR CARS WITH ANTI-THEFT/AIRBAG ISSUES. I HAVE CONTACTED CHEVY CORPORATION BUT SINCE I DID NOT PURCHASE A BUMPER TO BUMPER WARRANTY AND NO REPAIR CODES COME UP TO SHOW HOW TO FIX THE PROBLEM ITS NOT THEIR RESPONSIBILITY.

Electrical SystemCrash1 injured
Filed Jun 15, 2015MI

2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED ON JANUARY 8, 2013, AS HE BACKED OUT OF THE DRIVEWAY, HE HIT A POT HOLE IN THE ALLEY AND THE IGNITION SWITCH TURNED OFF. HE HIS SOME HEDGES AND A SNOW BANK AND PUT A DENT IN THE REAR BUMPER. THE CONSUMER STATED THE NEXT DAY, HIS BACK, LEGS AND FEET WERE NUMB. *JB UPDATED 8/21/15*CN UPDATED 10/20/2017*CN

Latches/Locks/Linkages › Doors › Latch
Filed Jun 8, 2015NY

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING AT 5 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DOOR LATCHES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed May 26, 201536,000 milesGA

I WILL BE GOING DOWN THE ROAD AND THE HEAD LIGHTS AND DASH LIGHTS WILL GO OUT BEEN IN THE SHOP 10 TIMES TOTAL STILL CANT FIX

Unknown or Other
Filed May 21, 201560,800 milesCA

DRIVERS INSIDE DOOR HANDLE SNAPPED OFF. HAVE TO OPEN WINDOW TO OPEN DOOR. CALLED GM THEY TOLD ME THIS PROBLEM WASN'T ON A RECALL. THIS WAS ALSO NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO PURCHASE A HANDLE AND HAVE IT INSTALLED. THIS IS A SAFETY ISSUE TO GET OUT OF THE CAR DURING AN EMERGENCY, WHAT IF MY ELECTRICAL SYSTEM SHUTS DOWN, HOW CAN I ROLL DOWN THE WINDOW, I'LL HAVE TO CLIMB OVER THE PASSENGER SEAT TO GET OUT AND THAT COULD BE TO LATE. THEY NEED A RECALL ON THIS PROBLEM.

Engine
Filed Apr 23, 201535,550 milesPA

CHECK ENGINE LIGHT CAME ON, ALL FUEL INJECTORS NEEDED REPLACED. 15,000 LATER THE ENTIRE ENGINE NEEDED REPAIRED (SEPARATE COMPLAINT). *TR

Engine
Filed Apr 23, 201550,547 milesPA

NEVER RECEIVED ANY WARNINGS THAT ALL OF THE ENGINE CYLINDERS WERE CRACKED WITH THE EXCEPTION OF THE TEMPERATURE GOING INTO COOLING MODE ONE TIME. TOOK IN FOR AN OIL CHANGE AND ASKED THEM TO CHECK IT OUT WHILE IT WAS THERE. ENTIRE ENGINE NEEDED REPAIRED AT 50,547 MILES. ALL CYLINDER SLEEVES CRACKED, REPLACED HEAD GASKET, HEAD INTAKE AND ALL SEALS, GASKETS AND O-RINGS. *TR

Structure › Body › Door
Filed Mar 12, 201531,000 milesOR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Mar 2, 2015100,990 milesOH

I WAS DRIVING A FREEWAY SPEEDS WHEN THE ENGINE SUDDENLY WENT INTO LIMP HOME MODE. I RECEIVED THE FOLLOWING DASH INDICATIONS - SERVICE ESC, TRACTION OFF, REDUCED ENGINE POWER. UPON FURTHER INSPECTION WE FOUND A FAILED ACCELERATOR POSITION SENSOR AND WE HAD THE FOLLOWING TROUBLE CODES STORED IN THE COMPUTER: P2135 CHEVROLET - THROTTLE/PEDAL POSITION SENSOR/SWITCH 'A'/'B' VOLTAGE CORRELATION REPLACED THE ACCELERATOR POSITION SENSOR AND GAS PEDAL ASSEMBLY, AT THIS POINT THE CAR SEEMS FINE. I HAVE THE FAILED PART. *TR

Engine
Filed Mar 2, 201559,000 milesMI

DRIVING ALONG, 'LOW ENGINE POWER' LIGHT CAME ON (ALONG WITH OTHER ERRORS, SOMETHING ABOUT TRACTION, SOMETHING ESC, ENGINE CHUGGING; CAR SLOWS DOWN TO ABOUT 10 MPH AND WON'T ACCELERATE; AFTER TURNING CAR OFF, WAITING A FEW MINUTES, CAR STARTED AGAIN (BUT CHECK ENGINE LIGHT STAYED ON); THIS HAS ACTUALLY HAPPENED TO ME 3 TIMES IN THE PAST 3 WEEKS (I DON'T RECALL THE EXACT DATES) - I THOUGHT IT MIGHT BE FROM THE EXTREME COLD (CLOSE TO 0 OR BELOW) - BUT TODAY IT IS 31 DEGREES AND HAPPENED AGAIN. I'M GLAD I WASN'T ON THE EXPRESSWAY! FORTUNATELY IT HAPPENED AT MODERATE SPEED AND I WAS IN A PLACE I COULD SAFELY PULL OFF THE SIDE OF THE ROAD.IT APPEARS THAT THIS IS HAPPENING WITH NUMEROUS VEHICLES FROM AROUND THAT YEAR. *TR

Power Train
Filed Feb 26, 201570,000 milesMS

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SWITCHING THE SHIFTER TO THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN A SMALL INCLINE AND INTO THE STREET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Steering
Filed Feb 25, 201517,000 milesFL

POWER STEERING FAILED TO OPERATE WHILE PARKING. THIS HAPPENED WHILE TEACHING MY WIFE HOW TO DRIVE. SHE WAS PRACTICING 3 POINT PARKING. UPON TURNING THE WHEEL TO THE RIGHT PRIOR TO BACKING UP IT FELT LIKE THE STEERING OF A 53 CHEVROLET, THEN AFTER BACKING INTO THE DRIVE WAY IT WOULD NOT COME BACK STRAIGHT. BEING A RETIRED MECHANIC I WAS VERY SURPRISED THAT A CAR WITH ONLY 17000 MILES WOULD HAVE SUCH A PROBLEM. BUT AFTER INVESTIGATING THE INTERNET, I FOUND THAT MANY OTHERS HAVE HAD THE SAME PROBLEM. SEEMS TO WORK OK THOUGH WITH NORMAL DRIVING, BUT WHAT WILL HAPPEN IN THE EVENT OF THE NECESSITY TO TURN SHARPLY ALL OF A SUDDEN, I HAVE NO IDEA AND I DON'T CARE TO FIND OUT.

Engine
Filed Feb 25, 2015118,000 milesMO

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SHAKE. ADDITIONALLY, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Vehicle Speed Control
Filed Feb 20, 2015TX

WHILE DRIVING A KM/H LIGHT CAME ON THE DASH... EVERYTHING CONVERTED TO KHP... I NOW HAVE ABSOLUTELY NO CLUE ON HOW FAST/SLOW IM DRIVING... GOT TO MY DESTINATION AND TOOK A LOOK AT MY OWNERS MANUAL TO SEE IF MAYBE THERE WAS A WAY TO SWITCH BACK TO MPH... AND GO FIGURE... FOLLOWED THE INSTRUCTIONS TO A T... AND IT DOESN'T WORK... COULDN'T PUT IN MY MILEAGE AT THE TOP OF THIS FORM BECAUSE IT ASKS FOR MPH AND SUDDENLY MY DASH IS ONLY PUTTING OUT KM/H. *TR

Electrical System
Filed Feb 13, 201580,000 milesSC

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Structure › Body › Door
Filed Jan 31, 201529,053 milesNV

WHILE EXITING THE PARKING LOT, PULLING ONTO THE STREET, MY DRIVER SIDE DOOR SWUNG OPEN AND I NEARLY FELL OUT OF THE CAR HAD IT NOT BEEN FOR MY SEAT BELT.THE\AT WAS 3 MONTHS AGO. IT HAPPENED AGAIN TODAY WHILE I WAS DRIVING AND PULLING OUT OF A STORE PARKING LOT ONTO THE MAIN ROAD, MY DOOR FLEW OPEN ON ME AGAIN, IT SCARED THE LIVING DAYLIGHTS OUT OF ME. *TR

Seat BeltsCrash
Filed Jan 27, 201556,795 milesNE

BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE. *TR

Engine
Filed Jan 26, 201595,000 milesMI

I WAS DRIVING 55MPH WHEN MY REDUCED POWER LIGHT CAME ON AND MY CAR WOULDN'T GO OVER 40 MPH WITH MY GAS PEDAL ALL THE WAY TO THE FLOOR. THE NEXT DAY PULLED THE BATTERY CABLE AND LET IT RESET. DROVE FINE FOR 3 MILES AND THEN DID THE SAME THING. REDUCED POWER CAME ON AND WOULDN'T GO OVER 40MPH. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND YOUR CAR SUDDENLY SLOWS DOWN AND THERE ARE CARS BEHIND YOU AND YOU CAN'T GET OVER! *TR

Electronic Stability Control (esc)
Filed Jan 13, 2015125,250 milesKS

WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011. *TR

Electrical System
Filed Jan 8, 201570,900 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.

Air Bags
Filed Jan 3, 201544,000 milesGA

MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTIBLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE. *TR

Electronic Stability Control (esc)
Filed Dec 10, 201480,000 milesNE

I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. *TR

Engine
Filed Dec 8, 2014CA

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO RECHARGE THE BATTERY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Structure › Body › Door
Filed Nov 5, 201454,000 milesIL

I GRABBED THE DOOR HANDLE TO OPEN MY CHEVY 2011 HHR DRIVER'S SIDE DOOR TO EXIT MY VEHICLE AND THE HANDLE COMPLETELY BROKE OFF!!! I HAVE NEVER HAD THIS KIND OF THING HAPPEN BEFORE AND AM NOT SURE WHY A CAR MANUFACTURER WOULD BE ALLOWED TO MAKE ONE OF THE MOST INTEGRAL PARTS OF A VEHICLE OUT OF CHEAP MATERIAL. TO ADD INSULT TO INJURY, THE DEALERSHIP IS HINTING THAT I MAY HAVE TO BEAR THE RESPONSIBILITY OF PAYING SOMETHING TO FIX THIS ISSUE BY BRINGING THE CAR IN TO SEE IF THE ISSUE IS COVERED BY AN EXTENDED WARRANTY OR COVERED AT ALL. THIS ISSUE SHOULD BE A RECALL NO BRAINER, I SHOULD NOT HAVE TO COVER THE COST TO FIX THIS IN ANY WAY. ALSO TO MY SURPRISE, THIS APPEARS TO BE A COMMON COMPLAINT AMONGST CHEVY 2006-2011 HHR OWNERS WHERE THEY HAVE BEEN TOLD BY THE DEALERSHIPS THAT IT WOULD COST THEM BETWEEN 300 & 400 DOLLARS TO "REPLACE THE ENTIRE DOOR PANEL" OR THEY HAVE BEEN TOLD BY GM THAT A "DIAGNOSTIC" HAS TO BE DONE THAT MIGHT COST THEM OUT OF POCKET MONEY. BOTH SCENARIOS ARE ABSOLUTELY INSANE. I AM NOT SURE WHY THIS HAS NOT BEEN MADE A RECALL ISSUE, THEREBY FORCING GM TO FIX THIS PROBLEM AT NO COST TO THE CONSUMER???? IT IS A MANUFACTURING ISSUE AS WELL AS SAFETY ISSUE. IF SOMETHING HAPPENS AND I NEED TO EXIT THE VEHICLE QUICKLY, I WILL NOT BE ABLE TO DO IT. ALSO, I LIVE IN CHICAGO AND AS EVERYONE KNOWS IT IS COMING UPON THE WINTER SEASON AND IF LAST YEAR WAS ANY INDICATION, WE COULD BE IN FOR ANOTHER BRUTAL WINTER WHERE BELOW ZERO TEMPERATURES HAVE A FREEZING EFFECT ON POWER

Steering
Filed Nov 4, 201455,000 milesTX

THE RADIO HAS BEEN GOING OUT WHEN I TURN THE STEERING WHEEL. IT WOULDN'T DO IT WHEN I TOOK IT IN BUT THEN WE HAD THE RECALL OF THE IGNITION SWITCH. THAT WAS REPAIRED AND IT'S GOTTEN WORSE. THIS MORNING IT POPPED AND SIZE LED IN THE DASH AND THRU THE RADIO EVEN AFTER TURNING THE RADIO AND CAR OFF. IT DID START BACK UP BUT EVERY TIME I HIT A BUMP THE RADIO MAY GO OUT. I CALLED CHEV AND THEY CAN'T GET ME IN UNTIL 11/17. THIS IS MY ONLY VEHICLE. SOMETHING IS WRONG WITH THESE HHR ELECTRIC SYSTEMS. SOMEBODY NEEDS TO FIND THE PROBLEM AND FIX IT. *TR

Steering
Filed Oct 31, 201444,645 milesAZ

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN AS THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE WAS BLOWN AND THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645.

Tires
Filed Oct 8, 201438,798 milesMD

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR EQUIPPED WITH PRIMEWELL PS830 TIRES (NA), SIZE 215/55/R16 (NA). THE CONTACT STATED THAT THE TIRES LOST AIR PRESSURE AND WERE OUT OF ROUND. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THERE WAS NO FAILURE AND ADDED AIR TO THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 38,798.

Tires
Filed Oct 4, 201473,000 milesAZ

TIRE SEPARATED FROM TUBE CAUSING SEVER DAMAGE TO THE VEHICLE. TIRE #DOT V6B2AA7(2510) D581 P215/55R16. *TR

Electrical System
Filed Sep 10, 2014AZ

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Sep 10, 201435,328 milesAZ

WHILE DRIVING ON DRY EVEN PAVEMENT THE ESC LIGHT/SYSTEM KICKED IN ON MY 2011 HHR CAUSING LOSS OF CONTROL OF THE THROTTLE AND BRAKES. LUCKILY, NO OTHER CARS OR PEDESTRIANS WERE NEAR ME OR THERE COULD HAVE BEEN AN ACCIDENT. THE CAR WAS UNDRIVEABLE UNTIL THE IGNITION THIS TURNED COMPLETELY OFF AND ON AGAIN. I HAD IT CHECKED AND NO ERROR CODES WERE STORED ON THE ECM/BCM. THIS IS A VERY DANGEROUS PROBLEM!! THIS IS THE SECOND TIME IT HAPPENED TO ME AND I MAY NOT BE SO LUCKY THE NEXT TIME! *TR

Service Brakes
Filed Sep 6, 201448,201 milesCA

STEERING SHAKES VIOLENTLY WHEN BRAKING FROM 45 MPH AND SLOWER CAUSING THE CAR TO TRY TO CHANGE POSITION IN THE LANE. THERE IS A NOISE OF SOMETHING LOOSE IN THE LEFT FRONT WHEN BRAKING OR HITTING BUMPS OR ON ROUGH ROADS. BRAKE PEDAL PULSES. ALL THIS HAPPENS WHEN DRIVING UNDER NORMAL DRIVING CONDITION. THIS IS AN UNSAFE CONDITION AND NEEDS THE NHTSA ATTENTION. *TR

Unknown or OtherFire
Filed Aug 26, 201478,000 milesTN

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT A HOUR AFTER PARKING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS NOT PRESENT WHEN THE FAILURE OCCURRED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Aug 12, 201436,000 milesOR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. EXCESSIVE FORCE NEEDED TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE DRIVER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DRIVER SIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Electrical SystemCrash2 injured
Filed Aug 5, 2014FL

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chevrolet HHR → · Every HHR year → · How the figures are calculated →