Page 11 of 15 · complaints 501–550 of 726

2007 Chevrolet HHR complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel/Propulsion System
Filed Jan 2, 201387,000 milesMI

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN APPROACHING THE VEHICLE, THERE WAS AN OVERPOWERING AND HIGHLY NOTICEABLE GASOLINE FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

Steering
Filed Dec 10, 201249,500 milesIN

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STTERING WARNING WARNING LIGHT ILLUMINATED AS A WARNING CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER DIAGNOSED THE FAILURE AS THE POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 49,500. THE VIN WAS NOT AVAILABLE.

Suspension
Filed Dec 5, 201236,000 milesNY

WHENEVER I WOULD GO OVER SMALL BUMPS IN THE ROAD, THERE WOULD BE A LARGE CLUNKING SOUND AS IF I HAD HIT A POT HOLE. *TR

SuspensionCrash
Filed Dec 5, 201237,000 milesNY

THERE IS A MASSIVE BLIND SPOT TO THE DRIVERS FRONT LEFT SIDE. THIS PREVENTS BEING ABLE TO SEE MEDIANS GOING INTO A LEFT HAND TURN. I WAS AWARE OF THIS PROBLEM, BECAUSE I HAVE COME VERY CLOSE TO HITTING THEM 5 TIMES OR SO BECAUSE OF THE LACK OF VISIBILITY. THIS MOST RECENT TIME, I TRIED MY BEST TO JUDGE THE MEDIANS LOCATION, BUT WHEN IT ENTERED INTO THE BLIND SPOT, I JUDGED THE BEST I COULD AND STILL HIT THE CURB. I HAVE NEVER BEEN IN AN ACCIDENT IN ALL MY DRIVING YEARS (7 YEARS!).. THIS WAS THE FIRST TIME I HAD HIT ANYTHING. I AM VERY UPSET WITH CHEVY'S HUGE BLIND SPOT THAT CAUSES SO MANY PROBLEMS WHILE TAKING LEFT'S NEAR MEDIANS. I HAVE ALWAYS OWNED A CHEVY, AND I HAVE TO SAY THAT I AM NOT IMPRESSED AT ALL BY THE HHR FOR THIS PROBLEM AND PROBLEMS WITH THE SUSPENSION. *TR

Steering
Filed Dec 3, 2012TX

WELL JUST BEFORE INSPECTION TIME, WHICH SHOULD BE NOW. THE POWER STEERING LIGHT HAS COME OFF AND ON. MORE ON THAN OFF. STEERING BECOMES MANUAL STEERING AND HARD TO HANDLE. THIS SHOULD BE A RECALL ON THE PART. FOR SOMEONE THAT'S NOT AS STRONG THIS MAY CAUSE SERIOUS INJURY OR WRECK, DURING HANDLING OF THE VEHICLE. ESPECIALLY DURING TURNING AND CHANGING LANES. IF THIS HAS NOT BEEN RECALLED YET I BET I KNOW WHY. CHEVY AND GM MOTORS ARE AFRAID OF LOSING MONEY ON REPAIRS AND PARTS. HUMANS THAT DRIVE THE VEHICLE TYPE SHOULD BE PUT ON PRIORITY. MY WIFE WAS VERY AFRAID WHEN IT WENT OUT ON HER WHILE DRIVING ON A MAJOR FREEWAY. SHE HAD TO PULL OVER AND GET HER WITS BACK IN ORDER TO DRIVE BACK HOME. IM NOT PAYING NO 450.00 US DOLLARS FOR REPAIR, I KNOW HOW TO FIX IT AND CAN GET A CHEAPER PART. BUT IF MY WIFE WOULD HAVE HAD A WRECK BECAUSE OF THE POWER STEERING MOTOR GOING OUT, THERE WOULD OF BEEN A DEFINITE LAW SUIT. PLEASE RECALL THE PART. HUMAN BEINGS SAFETY COMES FIRST AND FOREMOST. *TR

Steering
Filed Dec 1, 201242,000 milesOH

STARTED THE CAR AND THE POWER STEERING WAS OUT. MY HUSBAND NOTICED THE 60 AMP SQUARE FUSE WAS BLOWN. LOOKED IT UP ON LINE AND FOUND THE HUNDREDS OF HHR OWNERS HAD THE EXACT SAME PROBLEM. *TR

Structure › Body › Door
Filed Nov 30, 201276,000 milesCA

THE DOOR HANDLE OF DRIVERS SIDE OF 2007 HHR. BROKE OFF. AS I OPENED DOOR..IT IS MADE OF PLASTIC AND IF BATTERY SHOULD DIE OR IF THERE IS A FIRE THERE IS NO WAY TO EXIT QUICKLY FROM DRIVERS SEAT..THE HANDLE CANNOT BE REPLACED...RATHER AN ENTIRE DOOR PANEL UPWARDS OF 350.00 PLUS LABOR IS ONLY REMEDY..I SPOKE TO A GM REP WHO ADVISED ME TO TAKE IT INTO A DEALER FOR INSPECTION...IT WAS DETERMINED THAT I WOULD STILL HAVE TO PAY....THIS IS VERY SERIOUS AND NEEDS TO BE REMEDIED. *TR

Steering
Filed Nov 29, 201225,000 milesMO

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS OR AT A TRAFFIC LIGHT, THE STEERING WHEEL LOCKED. THE CONTACT HAD TO STOP THE VEHICLE AND ALLOW IT TO COOL DOWN BEFORE RESTARTING IT. THE DEALER ADVISED HIM THAT THEY WERE FAMILIAR WITH THE FAILURE AND INFORMED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 25,000.

Steering
Filed Nov 25, 201240,270 milesVA

DRIVING HOME FROM WORK ON EVENING I HEARD A "BING" AND A WARNING MESSAGE CAME ON IN MY DASH READING "POWER STEERING" AND I IMMEDIATELY LOST THE POWER STEERING ASSIST ON MY CAR ENTIRELY MAKING IT VERY DIFFICULT TO MANEUVER. I WAS BARELY ABLE TO GET OFF THE ROAD I WAS ON AND SAFELY INTO A PARKING LOT. IF I HAD BEEN TRAVELING AT HIGHER SPEEDS OR IN THE MIDDLE OF A TURN WHEN THIS FAILURE OCCURRED IT WOULD HAVE ALMOST CERTAINLY ENDED IN A CRASH. THE POWER STEERING MOTOR (THE SAME PART RECALLED ON 2007 CHEVY COBALTS, WHICH SHARE A POWER TRAIN AND CHASSIS WITH THE HHR) FAILED AND HAD TO BE REPLACED AT ONLY JUST OVER 40,000 ON A WELL MAINTAINED VEHICLE. I WOULD SUGGEST FURTHER INQUIRY INTO WHETHER THE RECALL ON THIS PART HAS BEEN COMPREHENSIVE ENOUGH AND SHOULD PERHAPS INCLUDE OTHER MAKES AND MODELS SUCH AS THE HHR. I HAVE BEEN IN CONTACT WITH GM REGARDING THIS SAFETY ISSUE AND HAVE RECEIVED LITTLE TO NO HELP. *TR

Steering
Filed Nov 13, 201258,264 milesFL

I WAS DRIVING IN HEAVY TRAFFIC ON A MAJOR CITY STREET IN FORT MYERS FLORIDA TRYING TO MAKE A RIGHT HAND TURN WHEN ALL AT ONCE MY POWER STEERING WENT OUT ON MY CAR. IT WAS SO HARD TO STEER THE CAR BUT I WAS ABLE TO GET MY CAR SEMI OFF THE STREET. THE POWER STEERING LIGHT LITE UP ON MY DASH PANEL. I TURN THE CAR OFF AND WENT FOR HELP. A GENTLEMAN WAS KIND ENOUGH TO STOP LOOK AT MY CAR AND COULD NOT FIND WHERE THE POWER STEERING WAS. HE THEN GOT IN MY CAR AND RESTARTED MY CAR AND IT WAS WORKING JUST FINE. HE ADVISED ME TO TAKE MY CAR TO AUTO ZONE AND HAVE IT CHECKED OUT AS THEY WOULD HOOK IT UP TO THEIR EQUIPMENT AND FINED THE PROBLEM. ONCE AT AUTO ZONE THEY TOLD ME IT WAS A RECALL PROBLEM AND TO TAKE IT TO A CHEVY DEALER TO GET IT FIXED. IT COST ME $278.00 AND WAS TOLD BY THE SERVICE DEPARTMENT THAT IT WAS NOT ON A RECALL NOTICE BUT THAT IT WAS A PROBLEM WITH THE HHR'S. THEY ADVISED ME TO CONTACT GM AND SEE IF THEY WOULD TAKE CARE OF THE COST. GUESS WHAT I WAS TOLD IT WAS NOT UNDER WARRANTY OR A RECALL PROBLEM AND IT WAS ON ME. AFTER READING ABOUT ALL THE PROBLEMS REPORTS ON THIS WITH THE POWER STEERING IT SCARES ME TO THINK IT COULD GO OUT AGAIN AS I HAVE READ THAT SOME HAVE HAD IT TO HAPPEN MORE THAN ONE TIME TO THEM. *TR

Steering
Filed Oct 16, 201287,809 milesMO

POWER STEERING FAILURE STARTED IN EARLY 2012 AND INCREASED IN FREQUENCY AND DURATION UNTIL REPAIR ON 7/26/2012. INITIALLY COAD CHEVROLET DEALER OF CAPE GIRARDEAU, MO, SAID IT WOULD BE COVERED BY RECALL, AND ON THE THEIR INVOICE #547639 IT IS PRINTED "CUSTOMER REQUESTS A FACTORY RECALL BE PERFORMED, OR VISS PRINT SHOWS THIS UNIT TO BE OPEN FOR A PARTICULAR CAMPAIGN. SPECIAL POLICY #10413 PWR STEERING IN DIC. NO POWER STEERING AT TIMES." ALONG WITH "PERFORM RECALL AS PER BULLETIN; INSPECT/REPLACE AS NEEDED", BUT THEN THEY ADDED "REPLACE POWER STEERING MOTOR AS PER ESTIMATE" AND CHARGED $281.59. THEIR EXPLANATION WAS THAT VIN REALLY WAS NOT COVERED, BUT GM MIGHT COVER AND REIMBURSE FOR THE REPAIR IF WE CONTACTED THEM DIRECTLY. GM CUSTOMER SERVICE WAS CONTACTED MANY TIMES STARTING ON 8/17/12 OR EARLIER AND ON 9/19/12 STATED THEY WOULD NOT COVER REPAIR. IN CANADA THIS FAILURE WAS IDENTIFIED AND COVERED FOR THIS MODEL YEAR AND OTHERS. I WANT GM TO REIMBURSE ME FOR THE OBVIOUS AND DANGEROUS DEFECT THAT THEY ARE AWARE OF AND ARE SELECTIVELY COVERING. I HAVE THE INVOICE CONTAINING THE ABOVE INFORMATION. *TR

Steering
Filed Oct 14, 201252,708 milesNY

WHILE ON A HIGHWAY ENTRANCE RAMP MY WIFE LOST POWER STEERING ALMOST HIT THE GUARD RAIL. AFTER RESTARTING THE CAR THE POWER STEERING RETURNED,BUT A FEW DAYS LATER IT HAPPENED AGAIN. OVER THE LAST THREE MONTHS IT HAS REACHED THE POINT IT'S HAPPENING MULTIPLE TIMES A DAY,THIS WILL BECOME A MAJOR PROBLEM IN THE WINTER. CONTACTED A DEALER AND WAS TOLD THIS THE SAME POWER STEERING SYSTEM THAT WAS RECALLED ON THE 2007 COBALT'S ,BUT NOT THE HHR. THE COST TO FIX THIS PROBLEM THAT G.M. KNOWS ABOUT IS MORE THEN I CAN AFFORD RIGHT BUT WHY SHOULD OWNERS OF THIS VEHICLE HAVE TO PAY TO FIX A DEFECT IN A MANUFACTURERS PRODUCT. PLEASE HAVE THEM FIX THIS BEFORE SOMEONE IS HURT OR KILLED ! *TR

Steering
Filed Oct 11, 201271,000 milesGA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35MPH THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,187. UPDATED 11/13/12 *CN THE CONSUMER STATED AS OF 10/15/2012 THE VEHICLE HAS BEEN REPAIRED. UPDATED 11/21/2012 *JS

Steering
Filed Oct 4, 2012GA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, SHE ATTEMPTED TO MAKE A TURN WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE POWER STEERING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Oct 3, 201253,000 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE VARIOUS TIMES IN ORDER TO REMOVE THE KEY. THE FAILURE OCCURED INTERMITTENTLY BUT HAD BECOME PROGRESSIVELY WORSE WITH TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Steering
Filed Oct 3, 201262,300 milesPA

I WAS DRIVING ON HIGHWAY ABOUT TO TURN WHEN THE POWER STEERING JUST SHUT DOWN. THE VEHICLE BECAME HARD TO STEER AND ALMOST CAUSED AN ACCIDENT. AFTER GOING TO DEALER THEY REPLACED THE POWER STEERING MOTOR BUT THIS ISSUE HAS NOT BEEN RECALLED BY CHEVY. VERY DANGEROUS. MANY COMPLAINTS MADE ABOUT THE SAME ISSUE. *TR

Steering
Filed Oct 1, 201278,000 milesFL

THE HHR HAS ELECTRIC POWER STEERING. THE STEERING ASSIST FAILS AND MAKES THE CAR ALMOST IMPOSSIBLE TO STEER. THIS IS AN INTERMENT PROBLEM. SHUTTING THE CAR OFF AND RESTARTING WILL RESET THE FAULT AND ALLOW THE STEERING TO HAVE POWER ASSIST AGAIN. IT SEEMS GM HAS RECALLED ALL CARS WITH THAT STEERING SYSTEM EXCEPT THE HHR. THIS IS SO DANGEROUS BECAUSE YOU NEVER KNOW WHEN YOU ARE GOING TO LOOSE ASSIST. I CAN HAPPEN IN A TURN AND YOU WILL NOT BE ABLE TO STEER THROUGH THE TURN. SOMEONE IS GOING TO DIE DUE TO THIS ISSUE IT IS VERY DANGEROUS. CALLED MY LOCAL GM DEALER AND WAS TOLD I'M ON THE HOOK FOR THE EXPENSE TO REPAIR THIS ISSUE. CANADA DID RECALL THIS MAKE AND MODEL FOR THIS ISSUE. HOW IS IT A SAFETY PROBLEM IN CANADA BUT NOT IN THE US? *TR

Structure › Body
Filed Sep 30, 2012104,300 milesAZ

THE DRIVER'S SIDE INTERIOR DOOR HANDLE SNAPPED OFF. THIS COULD POTENTIALLY BE FATAL IN A CRASH OR FIRE IF THE DRIVER IS UNABLE TO QUICKLY EXIT THE VEHICLE. *TR

Steering
Filed Sep 28, 2012124,000 milesNM

MY POWER STEERING MOTOR KEEPS GOING ON AND OFF...IT WORKS FOR A BIT WHEN STARTING CAR BUT THEN THE POWER STEERING MESSAGE COME UP ON THE DASH BOARD AND IT BECOMES HARD TO STEER. APPARENTLY THIS IS A MAJOR ISSUE WITH THE HHR AND THIS NEEDS TO BE CORRECTED BEFORE SOMEONE BECOMES SERIOUSLY HURT. GM APPEARS NOT TO CARE AND HAVE NOT DONE A RECALL ON THIS. I AM SURE I'M NOT THE ONLY ONE WHO HAS REACHED OUT TO YOU FOR HELP BUT PLEASE DO JUST THAT..HELP!!!! *TR

Steering
Filed Sep 25, 201260,000 milesMA

THE POWER STEERING ON MY 2007 CHEVY HHR KEEPS CUTTING IN AND OUT. IT HAS HAPPENED NUMEROUS TIMES AT ALL SPEEDS. THIS IS VERY DANGEROUS AS I HAD LOST CONTROL OF THE CAR ON THE HIGHWAY WHEN THIS OCCURRED. WHY IS THERE NO RECALL ON THIS> SAME MOTOR AS THE CHEVY COBALT AND THEY RECALLED THAT!! SAME MOTOR AS THE CANADIAN HHR ( AND SAME PLANT) CANADA RECALLED!! YET NOTHING FOR HTE US CONSUMER--AND WE BAILED THEM OUT WITH OUR TAX MONEY. THIS IS PATHETIC WILL NEVER BUY ANOTHER CHEVY. NOW IM STUCK WITH A DANGEROUS CAR. *TR

Steering
Filed Sep 11, 201296,000 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO EXPERIENCED A STEERING FAILURE WHILE MAKING A TURN IN WHICH THE VEHICLE WOULD NOT RESPOND TO THE STEERING WHEEL MOVEMENTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Steering
Filed Sep 9, 201293,989 milesMI

MY SON WAS DRIVING THE CAR, THE "POWER STEERING" INFO LIGHT FLASHED IN THE INFO AREA, AND THEN THE POWER STEERING WENT OUT, MAKING THE CAR DIFFICULT TO STEER. AFTER TURNING THE CAR OFF, AND THEN LATER RESTARTING THE CAR, THE POWER STEERING ACTED FINE AT FIRST, THEN LATER IT DID THE SAME THING WITH THE POWER STEERING, THE SAME EVENING. I AM AWARE THAT THERE IS A RECALL ON THIS SAME POWER STEERING UNIT, ON THE CHEVY COBALT. *TR

Steering
Filed Sep 9, 2012106,000 milesAZ

WHILE DRIVING THE POWER STEERING SIGN COME ON AND UNABLE TO STEER SAFELY, AND ITS BECOMING FOR FREQUENTLY.. *TR

Steering
Filed Aug 26, 201250,000 milesCA

POWER STEERING MOTOR GOES OUT AND GENERATES AN ERROR IN HIGH TEMPERATURES. RESTARTING THE CAR CAUSES IT TO FUNCTION AGAIN, BUT IT WILL CONTINUE TO GO OUT RANDOMLY IN HIGH HEAT. THIS EXACT SAME COMPONENT HAS BEEN RECALLED IN OTHER CHEVROLET CARS AND IS RECALLED ON THE HHR IN CANADA. *TR

Steering
Filed Aug 20, 2012150,000 milesLA

I WAS OPERATING MY VEHICLE AT HIGHWAY SPEED WHEN MY POWER STEERING FAILED. I HEARD AN INDICATOR SOUND AND THEN 'POWER STEERING' APPEARED IN MY DRIVER INFORMATION CENTER/ODOMETER AREA. AT THIS TIME, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER BECAUSE THE POWER STEERING HAD FAILED. I SLOWED TO A COMPLETE STOP, TURNED THE VEHICLE OFF, AND RESTARTED IT. THE POWER STEERING BEGAN TO FUNCTION AGAIN. APPROXIMATELY 5-10 MINUTES, THE POWER STEERING FAILED AGAIN WHILE I WAS AT HIGHWAY SPEED RIGHT BEFORE A LARGE CURVE. I WAS UNABLE TO STOP AND TURN THE VEHICLE OFF AND HAD TO STEER WITH GREAT DIFFICULTY TO A LOCATION WHERE I COULD TURN THE VEHICLE OFF. THIS HAS OCCURRED 3 TIMES IN THE PAST 2 WEEKS. I AM NO LONGER OPERATING THE VEHICLE AND HAVE IT SCHEDULE FOR MAINTENANCE. I BELIEVE, IF THE VEHICLE WERE TO BE OPERATED AT HIGHER SPEEDS AND THIS OCCURRED IT COULD BE DANGEROUS BECAUSE THE VEHICLE IS EXTREMELY DIFFICULT TO OPERATE AND THEIR IS NO WARNING THAT A MALFUNCTION IS ABOUT TO OCCUR. *TR

Steering
Filed Aug 13, 201269,500 milesTX

I HAD JUST LEFT WORK AND HAD JUST ENTERED THE FREEWAY DRIVING 55 MPH WHEN I HEARD A CHIME FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD THAT READ POWER STEERING. IT WASN'T UNTIL I BEGAN TO TURN THROUGH AN OVERPASS WHEN I REALIZED THAT THE POWER STEERING HAD COMPLETLY FAILED. I HAD TO TURN TO THE RIGHT AND HOLD THE TURN USING A STRONG PULL OF THE STEERING WHEEL. THIS WAS THE FIRST TIME THAT IT WENT OUT. I CALLED THE DEALER TO SEE IF THERE WAS A RECALL. THEY SAID NO. I CHECKED THE INTERNET AND FOUND THAT THE CHEVY COBALT WHICH WAS BUILT ON THE SAME PLATFORM USES THE SAME PART AND THAT VEHICLE WAS RECALLED FOR THE POWER STEERING MOTOR. MY WIFE REFUSES TO DRIVE THIS CAR. SHE CAN BARELY TURN THE WHEEL AT A DEAD STOP. IN AN EMERGENCY SITUATION, IT WILL BE ALMOST IMPOSSIBLE TO TURN THE WHEEL LEFT THEN RIGHT TO AVOID AN ACCIDENT. *TR

Service Brakes
Filed Jul 26, 201210,000 milesWA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND THE BRAKE PEDAL WOULD PULSATE DURING BRAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH FRONT ROTORS AND THE BRAKE PADS. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 08/13/12

Steering
Filed Jul 21, 201297,000 milesMD

MY WIFE NEARLY LOST CONTROL OF THE VEHICLE WHILE DRIVING THE HHR ON THE SAWMILL PARKWAY DURING A RAIN EVENT. THE POWER STEERING STOPPED WORKING. THE CURVY NATURE OF THE ROAD AND THE POSTED SPEED MADE IT EXTREMELY DIFFICULT FOR HER TO CONTROL THE VEHICLE. THE HHR IS BUILT ON THE SAME PLATFORM AS THE CHEVY COBALT AND HAS THE SAME STEERING SYSTEM. IT IS MY UNDERSTANDING THAT THE COBALT HAS A RECALL FOR THE SAME ISSUE. IT DOES NOT MAKE ANY SENSE THAT THE SAME ISSUE BEING IDENTIFIED BY COUNTLESS HHR USERS ON THE INTERNET WOULD NOT BE INCLUDED. THE RESULTS COULD HAVE EASILY BEEN TRAGIC. *TR

Structure
Filed Jul 17, 201276,473 milesWV

UPON ATTEMPTING TO OPEN DRIVERS DOOR FROM INSIDE THE HANDLE BROKE. NOW I HAVE TO PUT THE WINDOW DOWN AND OPEN THE DOOR FROM OUTSIDE TO EXIT. THE PLASTIC HANDLE IS AVAILABLE ONLY AS A COMPLETE DOOR UNIT. THIS COULD BE VERY DANGEROUS IN THE EVENT OF AN ACCIDENT AS WELL AS BEING INCONVENIENT. GM NEEDS TO ADDRESS THIS PROBLEM. *TR

Service Brakes, Hydraulic
Filed Jul 17, 201255 milesGA

ON-GOING DESPITE SEVERAL REPAIR AND/OR REPLACEMENT ATTEMPTS. THE ROTORS HAVE BEEN REPLACED FOUR TIMES. I JUST DID THE ROTORS AND BRAKES 3 WEEKS AGO. WHEN IT IS COLD THE SUSPENSION SEEMS LIKE THE CAR IS GOING TO FALL APART. THE POWER STEERING COMES AND GOES. THE FIRST TIME IT HAPPEN I WAS TRYING TO MAKE A U-TURN AND WAS ALMOST RAMMED FROM THE PASSENGER SIDE DOOR. THESE CARS ARE A DEATH TRAP. ALL MY ISSUES HAS BEEN GOING ON FOR ABOUT NINE MONTHS.

Structure › Body › Door
Filed Jul 9, 201288,000 milesAZ

THE INSIDE DRIVERS DOOR HANDLE BREAKS OFF AND CANNOT BE REPLACED PER CHEVY AND GM WITHOUT INSTALLING AN ENTIRE FRONT INSIDE DOOR PANEL. YOU CANNOT EXIT THE CAR WITHOUT LOWERING THE WINDOW AND REACHING OUTSIDE TO OPEN THE DOOR. WITH POWER WINDOWS YOU CANNOT LOWER THE WINDOW IF THERE ARE ELECTRICAL PROBLEMS. I HAVE HAD TO RESORT TO CLIMBING OVER THE CONSOLE AND OPENING THE PASSENGER DOOR AND EXITING THE CAR THAT WAY WHEN THE BATTERY DIED. IN AN ACCIDENT, THERE IS A GOOD POSSIBILITY YOU COULD NOT EXIT THE CAR THAT WAY IF SEVERELY INJURED OR ON FIRE. I AM NOT THE ONLY ONE THAT IS HAVING THIS PROBLEM. WHAT CAN BE DONE TO CORRECT THIS PROBLEM?? *TR

Power Train
Filed Jul 7, 201266,100 milesVA

WHILE IDLING, THE POWER STEERING LIGHT CAME ON AND WHEN I MOVED FORWARD THERE WAS NO POWER STEERING, I REACHED A DESTINATION AND CUT THE CAR OFF. THE POWER STEERING CAME BACK ON WHEN I RESTARTED THE CAR SOME TIME LATER. IT WORKED OKAY FOR A DAY OR SO THEN BEGAN TO GO OFF AND ON WHILE DRIVING. NOW IT IS MORE OFF THAN ON. THE CHEVY HHR HAS THE SAME POWER TRAIN AS THE CHEVY COBALT WHICH IS UNDER RECALL. I CONTACTED A DEALER THIS MORNING WHO SAID THERE IS NOT A RECALL AT THIS TIME FOR THE HHR. *TR

Service Brakes
Filed Jun 21, 2012NY

CAR HAS 38,000 MILES AT THIS TIME. SINCE 5,000 MILES THE CAR WHEN BRAKES ARE APPLIED THE CAR WOULD PULSATE AND SHAKE AT THE STEERING WHEEL AND FRONT END. THE HIGHER THE SPEED THE MORE SEVERE. THIS SEEMS TO BE A CHARACTERISTIC OF THE MODEL. I AM READING ON EDMONDS CAR FORUM ABOUT THOUSANDS OF PEOPLE WITH THE SAME PROBLEMS. THE ROTOR WARPS PREMATURELY CAUSING THE ISSUES. THE ROTORS ARE CLEARLY NOT THE GRADE NEEDED FOR THE CAR. GM HAS NEVER ADDRESSED THE COMPLAINTS AND SHOULD BE PRESSURED TO RECALL THE MODEL AND REPLACE THE DEFICIENT ROTORS. *TT

Service Brakes
Filed Jun 20, 201211,000 milesMA

THESE VEHICLES ARE DANGEROUS! THE PROBLEMS WITH MINE ARE ON-GOING DESPITE SEVERAL REPAIR OR REPLACEMENT ATTEMPTS. THE ROTORS HAVE BEEN REPLACED FIVE TIMES SINCE PURCHASING IT NEW. BRAKING AT HIGHER SPEEDS IS NEAR IMPOSSIBLE. THE VEHICLE SHAKES, LURCHES SHIMMIES AND FEELS LIKE THE BRAKES HAVE LOCKED UP. STOPPING ON A HILL IS A SCARY EXPERIENCE. THE ONLY REASON GM HAS NOT BEEN FORCED TO RECALL THESE CARS IS BECAUSE NO ONE HAS DIED YET. IT WOULD BE EASIER FOR ME TO DETAIL WHAT IS RIGHT WITH THE CAR THAN TRY TO EXPLAIN ALL OF ITS PROBLEMS. IT NOW HAS 60,000 MILES ON IT AND I'VE BEEN TRYING TO RESOLVE THE ISSUES WITH IT SINCE IT WAS NEW. I AM NOW BEING FORCED TO STOP PAYMENT AND LET THEM REPOSSESS IT. I CANNOT SELL IT IN GOOD FAITH NOR CAN I AFFORD TO CONTINUE PAYING FOR THESE ISSUES SINCE IT IS NOW OUT OF WARRANTY. THE DEALERSHIPS NO LONGER WANT TO DEAL WITH IT BECAUSE THEY HAVE NO CLUE HOW TO FIX THE ISSUE. *JS

Steering
Filed Jun 14, 201241,000 milesOH

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND A CHIME SOUNDED INSIDE OF THE VEHICLE WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT RESUMED NORMALLY AFTER THE ENGINE WAS RESTARTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Steering › Electric Power Assist System
Filed Jun 14, 201270,015 milesGA

WHILE I WAS DRIVING IN RUSH HOUR TRAFFIC DURING A TURN ONTO A 4 LANE DIVIDED HIGHWAY A POWER STEERING MESSAGE CAME ON AND THE ALARM SOUNDED AND DISCOVERED MY POWER STEERING WAS GONE. I HAD TO PULL EXTREMELY HARD TO THE LEFT TO COMPLETE THE TURN. I THEN PULLED OVER TO CHECK IT OUT AND TURNED OFF THE CAR AND SAT THERE FOR A MINUTE AND RESTARTED THE CAR AND IT WAS OKAY. THIS HAS HAPPENED OVER THE LAST 6 DAYS SEVERAL TIMES BUT ALWAYS IN THE AFTERNOON, NOT THE MORNING. I WENT INTO THE PLACE I GET MY CAR WORKED ON FOR ROUTINE SERVICE AND THEY HOOKED TO THE COMPUTER AND SAID IT HAD SOMETHING TO DO WITH A FAULTY ELECTRONIC SWITCH AND WOULD HAVE TO BE TAKEN TO THE DEALER. THIS IS AN EXTREME SAFETY ISSUE. *JB

Latches/Locks/Linkages
Filed Jun 13, 201270,000 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT BOTH FRONT DOOR HANDLES FAILED ON THE INTERIOR DUE TO DEFECTIVE MATERIAL. THE FRONT PASSENGER?S DOOR HANDLE FAILED FIRST, WAS REPLACED, AND FAILED A SECOND TIME. THE FRONT DRIVER?S DOOR HANDLE FAILED MOST RECENT. THE DOORS COULD ONLY BE OPENED FROM THE EXTERIOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 11/13/12 *CN THE CONSUMER STATED RECENTLY A DRIVER AND PASSENGER GOT INTO THE VEHICLE, CLOSED THE DOORS, THEN REALIZED THE DRIVER DID NOT HAVE THE KEY. THE DRIVER AND PASSENGER WERE STUCK IN THE CAR. THE DOOR HANDLE ASSEMBLY NEEDS TO BE REPAIRED. UPDATED 11/29/2012 *JS

Steering
Filed May 26, 201271,000 milesIL

WHEN DRIVING DOWN HIGHWAY AT 55 M.P.H GOING AROUND A CURVE, ALL OF A SUDDEN THE ELECTRIC POWER STEERING WENT OUT ON MY 2007 CHEVROLET HHR, AFTER RESEARCH ON THE INTERNET, I HAVE FOUND THAT THIS SEEMS TO BE A PRETTY WIDESPREAD ISSUE. IT WILL NOW ONLY WORK INTERMITTENTLY AND CUTS OUT ESPECIALLY IN WARM WEATHER. *TR

Electrical System › Ignition
Filed May 16, 201246,900 milesSC

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED AND THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE CONTACT PLACED THE GEAR IN DRIVE AND DROVE TO THE DEALER. THE DIAGNOSTIC REPORT WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 46,900. UPDATED 07/06/12 *BF THE CONSUMER STATED THE SHIFTER BUTTON WOULD NOT ENGAGE SHIFT AND THE SHIFT LEVER WOULD MOVE THROUGH ALL THE GEARS. THE DEALER REPLACED THE IGNITION ASSEMBLY. UPDATED 07/16/12

Air Bags
Filed May 15, 201230,000 milesWA

THE SERVICE AIRBAG LIGHT IS ON ALL THE TIME AS OF APPROXIMATELY 30,000 MILES, THE VEHICLE HAS NEVER BEEN IN A CRASH. I HAVE DONE SOME RESEARCH ONLINE AND IT APPEARS I AM NOT THE ONLY ONE WITH THIS PROBLEM. *JS

Steering
Filed May 7, 201258,000 milesTX

POWER STEERING SUDDENLY STOPS WORKING. RESETS AFTER TURNING IGNITION OFF THEN BACK ON. *TR

Steering
Filed May 5, 2012AR

MY 2007 CHEVY HHR HAS DEVELOPED A SUDDEN ISSUE WITH THE "POWER STEERING" SHOWING ON THE DRIVER'S DISPLAY AFTER A COUPLE OF DING SOUNDS. WHEN THIS OCCURS, THE CAR IMMEDIATELY LOSES ALL POWER STEERING. THERE IS NO WARNING WHATSOEVER, IT IS INCREDIBLY TERRIFYING, ESPECIALLY IF YOU ARE DRIVING AT HIGHWAY SPEEDS AS I WAS. ON THE FIRST OCCURRENCE ON MAY 3, THE LIGHT CAME ON, I PULLED OFF THE HIGHWAY INTO A GAS STATION AND ALLOWED THE CAR TO REST FOR NEARLY HALF AN HOUR. I THEN RESTARTED THE CAR, AND THE ISSUE DID NOT OCCUR AGAIN. THEN TODAY, THE INCIDENT HAPPENED AGAIN, AND AGAIN AT HIGHWAY SPEEDS. I PULLED ONTO THE SIDE OF THE ROAD, TURNED THE CAR OFF FOR A COUPLE OF MINUTES, THEN BACK ON. THE CAR HAD THE WARNING LIGHT AND LOSE OF POWER STEERING HAPPEN 5 TIMES TONIGHT. *TR

Steering
Filed Apr 30, 201242,725 milesCA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,725 AND THE CURRENT MILEAGE WAS 42,739.

Steering
Filed Apr 24, 201239,000 milesOK

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000.

SteeringCrash
Filed Apr 9, 201285,000 milesCA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN, THE POWER STEERING SEIZED AND THE CONTACT CRASHED INTO A CEMENT BARRIER. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION AND THE CONTACT WOULD HAVE TO STOP AND RESTART THE VEHICLE IN ORDER FOR THE FAILURE TO RESET. THE CONTACT WAS CONCERNED WITH THE POTENTIAL OF THE FAILURE CAUSING FUTURE CRASHES. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Mar 23, 2012115,000 milesCT

THIS VEHICLE HAS BEEN HAVING POWER STEERING ISSUES FOR MONTHS. MY WIFE HAS BEEN DRIVING THE CAR AND JUST RECENTLY MAD ME AWARE OF IT. I CONTACTED A LOCAL CHEVY DEALER AND WAS INFORMED THAT THERE WAS NO KNOWN PROBLEMS WITH THE POWER STEERING ON THESE CARS BUT REQUESTED I SUPPLY A VIN # AND HE WOULD CHECK FURTHER. A LOCAL REPAIR SHOP LOOKED AT THE POWER STEERING BUT HAD NO IDEA HOW TO BEGIN TO FIX IT. I SEE BY CHECK ONLINE THAT THERE HAS BEEN SEVERAL REPORTED PROBLEMS WITH POWER STEERING MOTORS ON THE HHR. WOULD LIKE TO KNOW HOW OR IF THIS IS BEING ADDRESSED BY G.M.? IS THE NTSB INVOLVED IN THIS AT ALL? *TR

Steering
Filed Mar 16, 2012121,100 milesAZ

HHR 2007 121,000 MI WARNING LIGHT POWER STEERING ASSIT FAILURE. LAMP INDICATOR LITE VEHICLE BECAME DIFFICULT TO STEER, WAS ABLE TO GET TO DESTINATION. IMMEDIATELY CHECKED INTERNET CHEV 2007 HHR POWER STEERING FOUND 72 COMPLAINTS. I READ IF YOU RESTART CAR IT RESETS AND WORKS FOR AWHILE. SO IS IT BROKE OR IS IT THE COMPUTER? RESET IT SEEMS TO WORK SO HOW IS IT BROKE? OR IS IT BREAKING SLOWLY? I SEEN WHERE PEOPLE ARE REPLACING MOTOR 300 DOLLARS... COBALT SAME THING ... IS THERE CLASS ACTION SUIT BEING FILED? THIS FAULTY EQUIPMENT THEN OUR FAULT AND WE PAY? CHEVOLET I HOPE YOUR TAKING NOTE OF YOUR CLIENTS CONCERNS. *TR

Steering › Electric Power Assist System
Filed Mar 9, 201285,000 milesMO

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED WHENEVER THE FAILURE RECURRED. THE CONTACT WOULD TURN THE VEHICLE OFF AND ONCE RESTARTED, THE POWER STEERING ASSIST WOULD RESET INDEPENDENTLY. THE FAILURE WOULD RECUR WITHIN MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 87,000. ..UPDATED 04/16/12 *BF UPDATED 04/25/12

Steering
Filed Mar 2, 201252,000 milesFL

POWER STEERING WENT OUT. AFTER SEVERAL MILES I STOPPED AND RESTARTED THE CAR AND POWER STEERING CAME BACK AND THIS OCCURRED SEVERAL TIME IN THE NEXT FEW HOURS AND DAYS. TOOK CAR IN FOR SERVICE ... NEEDED A NEW POWER STEERING MOTOR INSTALLED FOR $350.00. CHEVY COBALT RECALLED AND 1.5 MILLION OTHER CARS RECALLED AND THE HHR WAS NOT ... SAME POWER STEERING MOTOR ... RECALLED HHR IN CANADA ... NOT USA. *TR

Steering
Filed Feb 23, 2012138,000 milesGA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO TURN AND THE KEY WOULD BECOME LODGED IN THE IGNITION. THE DEALER REPAIRED THE FAILURE BY REPLACING THE IGNITION SWITCH AND THE POWER STEERING PUMP. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 138,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Chevrolet HHR → · Every HHR year → · How the figures are calculated →