2022 Chevrolet Equinox complaints

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle decelerated independently and lost motive power. The contact's husband pushed the vehicle to the side of the roadway. The contact was unsure whether a warning light was illuminated. The vehicle was able to restart but stalled again after several minutes. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed again and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 3,905.

08/22 car with 3800 miles died slowly while driving. Fuel pump replaced. 06/23 with 11,700 miles died slowly while crossing major highway at peak travel time. Fuel pump failed again. Crash / fatality risk.

I slammed on the brakes to avoid an accident and the seatbelt did not catch me. The accident did occur and made my jaw and chin area hit the steering wheel and airbag.

2022 CHEVROLET EQUINOX-Consumer Privacy Act release form was forwarded from the Alaskan Senators office. Consumer transcribed statement: “Engine on my 2022 Chevy Equinox stopped running twice in January, 2023. After 2nd “pause” it would not restart. Need to go to dealership in Anchorage for fix. No roads, except ferry (Alaska Marine Highway) but they won’t take – no running cars. I shipped to AML via AK Marine Line (barge) and pre-paid charches – finally fixed. 2 ½-3 months later and shpped back via AML barge. Now Chevy says they will not pay shipping up and back. I’m just out all I have paid for. Chevy says won’t pay as no recall issued – but failed to tell me how to get car back and forth to dealership without paying for it myself. We were without car for 3 months! We are retired, only have 1 car and it would not run. Need someone to help me! Call me to get rest of information. I’m not sure if this is something you can assist with. We would greatly appreciate your guidance either way." VIN# listed in letter was not found.

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving at 60 MPH, the steering wheel failed to turn and became stiff. The contact attempted to turn to the left for a curve however the steering wheel failed to turn to the left. The "power steering service drive with care" warning message was illuminated. As a result, the contact crashed into the guard rail on the side of the road causing damage to the entire passenger side of the vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer who determined that there was no failure. The contact mentioned that the failure continued where there was no power steering. The vehicle was not repaired. The manufacturer was notified of the failure, and case was filed but no further assistance was provided. The failure mileage was 3,400.

Power steering failure

The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle made abnormal sounds at start up. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

Transfer case issue. Bad sounds from engine while driving and could have left stranded on road causing a major safety issue.

The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact leased a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated then the vehicle stalled. The contact was able to coast the vehicle off the road and restart the vehicle however, the vehicle stalled again. The contact was able to restart the vehicle. The dealer was notified of the failure and the contact was advised to bring the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to notify the dealer or to terminate the lease, but no further assistance provided. The failure mileage was approximately 5,038. VIN tool confirms parts not available.

JUST LEFT A TRAFFIC LIGHT WHEN THE SUNROOF EXPLODED. THOUGHT IT WAS A BLOWOUT THE SECOND IT HAPPENED BUT SOON REALIZED IT WAS THE GLASS ABOVE ME.

Fuel Pump Power Control Module failed. My daughter was driving down Carpenter Road in Ypsilanti Michigan when the vehicle stalled and would not start. This is a VERY busy four lane road. The police showed up and helped push her out of the way. Yes, the problem has been confirmed by the dealer. The dealer replaced the part but how do I know that the part is not faulty as well as it appears that there is a potential recall for this vehicle that hasn't been confirmed yet since parts are limited. No warning before the issue happened.

I purchased this vehicle in November 2022, with the understanding that it was not equipped with lane change alert with side blind zone alert and rear cross traffic alert, but the car would be retrofitted as soon as parts were available and that should be in a short time frame. To date I have not heard from GM or Koons of White Marsh on this retrofit, so I started asking questions. I also visited the sales lot at our dealership Koons of White Marsh and found that these safety features are installed on all 2023 Equinox models - so clearly the parts are available. Koons of White Marsh is saying now that they do not know when or if these safety features will be installed. I wrote a letter to GM's CEO and received two calls from the Executive Support team. First call - we would have part by Q1 2023; 2nd call said they do not know when or if we will receive the part. This missing part is putting my safety at risk as well as others driving around me as I do not have full alerts to the traffic around me.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at highway speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to the recall repair was unavailable. The contact was informed by the dealer that despite the check engine warning light being illuminated, the vehicle could still be driven to the residence. The contact stated while driving to the residence, the vehicle stalled with the check engine warning light illuminated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 5,000. VIN tool confirms parts not available.

I lease a 2022 Equinox. February 15, 2023 I was driving from the store and began to pull in my driveway. I live on a dirt, dead end road. I turned the steering wheel and there was no reaction. The car kept going straight. I put on the brakes and the car didn't stop or slow down. I was stopped when I hit my own lamp post and a large rock at the end of my driveway. There was no warning that anything was out of the ordinary. Just no response to the steering wheel and nothing when I applied the brake. There wasn't anything different in the brakes or steering wheel, they felt normal. No pulling, nor sign that the power steering went out. There was just no response to either. Putting the car in park I got out of the car to assess the damage. Some broken trim was the only damage. Put the car in reverse and it worked and I drove up the driveway and parked. Going back to the place of the accident to clean up the mess. The road was dry and conditions were good. No inclement weather. I reported to the McDonald Chevrolet and they towed the car in. The problem could not be recreated and there were no codes. I had no choice but to pick up the car. I wrote on their receipt and mine that I do not feel this car is safe to drive. The mechanics did their best. I called GM support in hopes that they would help and spoke to Maureen. She continually told me that if there was no code showing and it couldn't be recreated there wasn't anything wrong with the car. There could not be a problem. I have

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle stalled inadvertently in the middle of the roadway. There was no warning light illuminated. The contact was able to restart the vehicle after 5 attempts. The contact stated that the vehicle was taken to the dealer, where the failure was diagnosed as inadequate fuel pump flow. The dealer related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, parts were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,936.

The contact owns a 2022 Chevrolet Equinox. The contact stated while reversing at approximately 5 MPH, the vehicle stalled. While driving approximately 70 MPH, the vehicle was sputtering. The service vehicle now message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 1,300.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was a hole detected in the glass. There were no reported injuries. The vehicle was taken to the local dealer, and it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 14,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving approximately 10 MPH, a rattling noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer on various occasions; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring and that the rattling noise was becoming louder. The manufacturer was not notified of the failure. The failure mileage was unknown.

Got a Smart Start Ignition Interlock installed and my vehicle caught on fire while parked.

December 17th, 2022 - Check engine light came on with an onstar message to have my engine/transmission system serviced within 7 days. Dealership replaced fuel pump module on December 23rd. Drove the car to a basketball game that evening (14 miles) and check engine light came back on with same onstar message. Took car to dealership on January 3rd (due to holiday, didn't drive vehicle after check engine light came on). Dealership advised it was a low battery. So battery was replaced and advised we should come get the car. When they were driving the car from the back of the lot to the front of the lot - the check engine light came on again. They called us to tell us not to come get the car that they found a new code issue. They advised they would call us tomorrow.

The Infotainment/Radio display goes blank or only shows random lines. This problem continues to happen several times per week. When this occurs, the Back up camera does not work which I believe violates FMVSS 208. The vehicle has been taken to the Dealership twice and the issue has not been fixed. The first visit they replaced the Radio/Radio Display and that did nothing to help the problem. The second trip to the Dealership in October 2022 resulted in them stating the problem could be a USB cable and placed it on order and we are still waiting for the part, which was supposedly on back order.

The contact owns a 2022Chevrolet Equinox D2. The contact stated that there was distribution in the front center of the windshield. The viewing makes it seem as though the lines painted on the roads were curving inward. The contact had taken the vehicle to the dealer who diagnoised the windshield layers were not laid correctly and the windshield needed to be replaced. The vehicle was repaired however the windshield had the same failure. The dealer informed them that the windshields were designed in a way that the distortion could not be avoided. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,500.

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 73 MPH, the vehicle lost motive power and decelerated. The engine power reduced message was displayed. The vehicle was taken to several dealers, but no failure was found. The vehicle was taken to an Auto Zone to be diagnosed. The contact was informed that the fuel sensor needed to be replaced. The contact took the vehicle back to the dealer and was informed that the part was not available. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 10,000.

On Friday, 11/04/2022 at about 1230 while traveling South on I-35 in Waco, Texas the 2022 Chevrolet Equinox RS Texas Registration RPW-5038 driven by [XXX] experienced a dangerous incident. She indicated that she heard a loud noise followed by immediate deflation of the driver side front tire. [XXX] was in the left of travel and immediately pulled over to the left shoulder of the roadway. [XXX] then contacted AAA for Assistance. Waco Towing responded to the scene. The vehicle was towed to a safe location for assistance. The subsequent damage was the tire rim was cracked across the middle of it around the whole wheel. The damage looked like a clean break except one part where the rim was bent inwards. There was a dent in the rim’s edge from what appears to be impact damage with the roadway surface possibly caused from the rim breaking apart. There was no other visible damage to the edge of the rim of the tire. The exterior part of the Tire Rim and the tire do not appear to be damaged. The Rim was a 19x7.5 Rim/Wheel. A Replacement rim was ordered from Stonebriar Chevrolet in Frisco, Texas. [XXX] indicated that had she been traveling in any other Lane this could have been a serious incident. In my opinion it appears that there may be a defect with that particular Rim/Wheel which caused the damage and near Serious Motor Vehicle Crash. I am a Retired Bergen County Police Officer in New Jersey. During my career I’ve investigated numerous Motor Vehicle Crashes but None experiencing t

I feel asleep while driving on a residential side street. The vehicle drifted over to the right side of the road and i hit the back end of a u-haul truck. i didn't hear any warning and i don't believe the automatic braking system worked to prevent a collision with such severe damage. I was told the repairs are $16,000.00 roughly. My car has been in the Chevy body shop since the accident in May. They suddenly decided to total the car but don’t have additional charges.

Transmission malfunctioned without warning at approx. 4,700 miles. Upon starting the vehicle multiple warnings went off and vehicle could not be shifted into any position; when attempting to put vehicle back in to Park, would not recognize that it was in Park so the vehicle could not be safely shut off and when turning off the ignition a warning alarm would sound and the display would remain on. Vehicle could not be locked due to being stuck “on”. Blind spot warning constantly detects a vehicle even when there is none rendering the feature useless and possibly confusing other drivers behind me into thinking it is a side mirror turn indicator and not BLIS.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed that the throttle body had detached. The dealer reattached the throttle body; however, the failure recurred with the vehicle inadvertently decelerating and then stalling while driving. Additionally, the Lane Change Alert with Blind Side Zone Alert feature malfunctioned. The vehicle was then taken to Rosenthal Chevrolet (6500 Little River Turnpike, Alexandria, VA 22312) where an engineer diagnosed that the vehicle performed as designed and he was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and sent an engineer to Rosenthal Chevrolet to diagnose the vehicle. The failure mileage was 4,772.

Since day one rear disc brakes pads rubbing on rotors at all speeds. Yark Chevrolet confirmed. They have no fix.

When retracting the driver front seat belt a “binding or grinding” noise is present when the belt unspools to be attached around the driver. After buckling and movement in the driver’s seat the noise is still present. The belt appears to retract but the noise is still present.

Driver side blind spot would wrongfully detect a vehicle in the blind spot when there was no other vehicle around. In certain cases it would leave a huge uncertainty whether you could or not change lanes to left or make a left turn safely.

After driving an arriving at home, I open the hood to let the heat out. Heat coming from cat. converter. or eng. not sure. It is so hot , I cannot put hand anywhere. My point is, I believe all those rubber hoses are going to wear out fast. Dash temp. gage is below half way. All that heat , battery wear etc.

Lost acceleration Car died while driving on highway , On 6/17 fuel pump was replaced (P1295 found fuel pump would not change speeds as commanded causing the cel due to internal fault) on work order. The fuel pump was replaced on 6/17 and on 6/18 the engine died again on highway after losing acceleration. Trouble starting back up but when it did it just dies again when trying to put into drive. Exact same thing as the initial issue. I suspect there may be a defective fuel pump James Wood chevrolet is the dealership doing the work. The Invoice Number is TCCS887027 with Customer # 319235 on 6/17/22

Front of gas tank punctured by road debris due to no shielding on the gas tank. The complete contents of the tank emptied onto the highway in under 5 minutes. The same debris also hit the muffler but only scratched it, proving a metal shield would have protected the gas tank.

Brakes lost all fluid. This resulted in a loss of function for related systems including adaptive cruise control, auto emergency braking. Limited braking capability put my wife and I in danger. The car was less than a week old at the time. The dealer repaired it immediately on Monday morning. Dealer attributed the problem to a loose brake line. The warning lights and e-mail messages came in after the failure.

While driving at approximately 45-50 miles per hour, the engine completely failed. An Engine Failure/Failed/Reduced Power alert message appeared on the dash at the time of the event and the car lost all power, losing speed and coming to a stop. The road was curbed on both sides with no available shoulder or median to access leaving the vehicle stranded in the right, eastbound lane with continuous traffic approaching from behind. My safety and the safety of others were at risk as I was on a 45mph, 4 lane road, with vehicles approaching quickly from behind and having to change lanes to go around my vehicle and avoid an accident. This could have been catastrophic if I'd been on an interstate or in many other situations. I discovered an email from OnStar Diagnostics that was time stamped at the very time I experienced the incident, 8:02am. The email states "An issue with the Engine and Transmission System in your 2022 Chevrolet Equinox has been detected. Please service your vehicle immediately." Also, it was only about 25 degrees and I was afraid to stay in the car due to the continuous traffic. I purchased this vehicle 3 days ago on Wed, Feb 23 and it has approximately 200 miles on it. There were no symptoms prior to the incident today. The vehicle is currently at Bill Estes Chevrolet in Indianapolis, Indiana and will be looked at this Monday, Feb 28th.