TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE OIL WAS CHANGED SEVERAL TIMES. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,285.
2013 Chevrolet Equinox complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
MY HUSBAND PUT OIL IN ENGINE AND LESS THAN 1,000 MILES LATER, NO OIL REGISTERED ON THE DIP STICK. THIS IS THE THIRD TIME WE HAVE HAD TO ADD OIL. I SPOKE TO A FRIEND WHO ALSO HAS AN EQUINOX AND SHE HAS BEEN HAVING THE SAME PROBLEM. WE BOTH TOOK OUR VEHICLES TO A MECHANIC THE MECHANIC SAID THIS IS COMMON IN EQUINOXES. THERE IS 143,500 MILES ON MY VEHICLE AND LESS MILES ON MY FRIEND'S. I HAVE PAPERWORK SHOWING OIL CHANGES EVERY 3,000 MILES SINCE NEW. THIS SHOULD NOT BE HAPPENING. *TR
WHILE HAVING THE ENGINE DISASSEMBLED TO REPLACE FAULTY PISTON ASSEMBLIES THAT CAUSED EXCESSIVE OIL CONSUMPTION IT WAS FOUND THE HIGH PRESSURE FUEL PUMP WAS LEAKING. IT WAS ALSO FOUND THAT THE EXHAUST MANIFOLD WAS CRACKED AND THE O2 SENSOR AND CATALYTIC CONVERTER WAS WORN SUFFICIENTLY TO WARRANT REPLACEMENT. IT WAS COMMENTED THAT THE FUEL IN THE LUBRICATING OIL DUE TO THE LEAKING HIGH PRESSURE FUEL PUMP LIKELY ENRICHED THE EXHAUST VIA THE PCV SYSTEM TO OVERHEAT THE EXHAUST MANIFOLD, O2 SENSOR AND CONVERTER. TOTAL COST OF REPAIRS NOT COVERED BY THE FAULTY PISTON ASSEMBLY CLAIM # 2304031 CONSISTING OF REPLACEMENT OF HIGH PRESSURE FUEL PUMP, EXHAUST MANIFOLD, O2 SENSOR, CATALYTIC CONVERTER AND REQUIRED GASKET WAS $1,975.38 US DOLLARS LABOR INCLUDED. *TR
THIS VEHICLE IS INCLUDED WITH THE RECENTLY SETTLED LAWSUIT ABOUT THE ENGINE PISTON RINGS.MY CAR WAS SURGING AND RUNNING POORLY. THE DEALER REPLACED THE PISTON KIT. MY VEHICLE IS EXCLUDED FROM THE SETTLEMENT AS IT HAS GREATER THAN 120,000. I PAID FOR REPAIR OF OVER $1700.00 AND SOUGHT HELP FROM THE MN ATTORNEY GEN OFFICE. FILE NO: PCM/2020/5333402/C. THEY HAVE GOTTEN A RESPONSE FROM GM STATING THEY HAVE NO OBLIGATION TO REIMBURSE ME DUE TO THE GREATER THAN 120,000 AND CLOSED THEIR CASE. I AM WORKING WITH PAUL MUELLER FROM THE CONSUMER SERVICE DIVISION 651-355-0730. HE ADVISED ME TO FILE A COMPLAINT WITH YOU. GM IS AWARE OF THE FAULTY SYSTEM AND IS UNETHICALLY REFUSING TO ASSIST THOSE OF US WITH CARS EXCLUDED DUE TO GREATER THAN 120,000 MILES. MANY OF US ARE PAYING LARGE REPAIR BILLS OR LEFT WITH ENGINES THAT DO NOT RUN. THERE IS A CASE FILE WITH INFO YOUR ORGANIZATION CAN ACCESS AT THE MN ATTORNEY GEN OFFICE.
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE FAILURE, LOSS OF POWER AND TURN OFF VEHICLE MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO ARTIOLI CHRYSLER DODGE RAM (525 ENFIELD ST, ENFIELD, CT 06082, (860)745-2469) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE WAS BLOCKED AND THE TRANS AXLE SEAL WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO CHEVROLET BUICK GMC AUTO PARTS LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105, (413) 417-2959, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 75,570. THE VIN WAS INVALID.
MY EQUINOX STARTED KNOCKING AND ACTING STRANGE. CHECKED OIL 1000 MILES AFTER OIL CHANGE AND THERE WAS NO OIL AND NO INDICATOR LIGHT. PUT OIL IN THE EQUINOX AND IT STARTING ACTING NORMAL AGAIN. UNTIL A MONTH LATER AND IT STARTED ACTING STRANGE AGAIN. TOOK IT TO THE CHEVY DEALER WE PURCHASED IT FROM AND THEY SAID THE PISTONS NEED REPLACED BECAUSE OF LACK IN OIL AND THE TIMING CHAIN NEEDS REPLACED. I ASKED THEM ABOUT THE LAWSUITS REGARDING THIS ISSUE AND THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. ALWAYS DROVE A CHEVY BUT WILL NEVER DRIVE ONE AGAIN!!
CONTINUOUSLY LOOSES OIL HAD TEST DONE ONIT REPEATEDLY HAD SEALS AND GASKETS IN ENGINE REPLACED
I WAS DRIVING MY CAR HOME FROM WORK, ON NORTH CAPITAL STREET N.W. A VERY BUSY CITY STREET, WHEN I STOP AT THE RED LIGHT MY CAR STARTED TO SHAKE,AND WHEN THE LIGHT TURNED GREEN, MY CAR STALLED AND THE CAR BEHIND ME ALMOST RAN INTO ME. WHEN I TOOK MY CAR TO THE MECHANIC HE TOLD ME THAT MY CAR WAS ALMOST OUT OF OIL, AND I TOLD HIM THAT I GOTTEN AND OIL CHANGE 1 1/2 MONTHS AGO, AND THE METER ON MY DASH BROAD SAID THAT I HAVE 75% OIL LEFT IN MY CAR, HE SAID TO KEEP AN EYE ON MY OIL. WHEN I HAD WORK DONE TO MY CAR AT THE DEALERSHIP, THEY NEVER TOLD ME THAT I HAD A PROBLEM WITH EXCESSIVE ENGINE OIL CONSUMPTION, DUE TO PISTON RING WEAR. THE ENGINE OIL PRESSURE WARNING LIGHT NEVER CAME ON, AND "OIL PRESSURE LOW" OR ENGINE LIGHT NEVER GAVE ME ANY KIND OF WARNING THAT THERE WAS A PROBLEM. THE DEALERSHIP SAID THAT THEY WILL NOT FIX MY VEHICLE BECAUSE I WAS OVER THE 120,000 MILEAGE, MY CAR WAS AT 131,699 MILEAGE WHEN I REALIZE WHAT WAS GOING ON, MY CAR IS STILL STALL AND I'M AFRAID THAT SOMEONE WILL RUN INTO THE BACK OF ME WHEN MY CAR STALLS AT THE LIGHT. I WORK AT CHILDREN HOSPITAL, AS A NURSE AND THIS IS NOT THE TIME FOR ME TO BE BREAKING DOWN, TRYING TO EVEN GET TO WORK, OR TRYING TO GET HOME FROM WORK AFTER WORKING 12HRS OR 16 HRS, PLEASE HELP.
THE VEHICLE WAS AT A STOP SIGN. TURNING RIGHT, IT STARTED TO STALL AND THEN FINALLY TOOK OFF. THIS WAS THE FIRST INSTANCE OF SOMETHING POTENTIALLY WRONG. WHEN WE MADE IT TO WORK, IT APPEARED TO BE OK. WHEN WE STARTED IT, EXHAUST APPEARED TO COME FROM UNDER THE HOOD AND EXHAUST FUMES WERE ENTERING THE CABIN OF THE VEHICLE. TO MAKE IT HOME SAFELY, WE LOWERED THE WINDOWS. WHEN WE STARTED IT, THERE IS NOTICEABLY A CHANGE IN ENGINE NOISE, THE SMELL OF BURNING OIL, AND OIL COVERS THE UNDERSIDE OF THE VEHICLE. WE SEARCHED ONLINE TO SEE WHAT MAY BE THE CAUSE, AND WE FOUND A CLASS-ACTION LAWSUIT IN FLORIDA WHICH DESCRIBES OUR VEHICLE'S ISSUES ALMOST PERFECTLY. OIL CONSUMPTION IS HIGH, IT'S NOT SAFE TO DRIVE, EXHAUST ENTERING THE CABIN IS DEADLY, AND THE CHANGE OF THE ENGINE SOUND.
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE LEAKING OIL. *LD CONSUMER TOOK VEHICLE TO ZIMBRICK GMC (MADISON, WI) ON 2/18/20 BECAUSE IT WAS LEAKING OIL. HE WAS INFORMED THAT THE PVC VALVE HAD CLOGGED/FROZE CAUSING HIGH PRESSURE IN ENGINE WHICH CAUSED THE REAR DIFFERENTIAL GASKET TO BLOW OUT AND LEAK ENGINE OIL. HE WAS INFORMED OF A SPECIAL COVERAGE ADJUSTMENT BULLETIN FOR THE ISSUE, BUT HIS VIN NUMBER WAS NOT INCLUDED. MANUFACTURER WAS CONTACTED, BUT PROVIDED NO ASSISTANCE BECAUSE VIN NUMBER WAS NOT INCLUDED IN BULLETIN. *DL
THE REAR SEAT BELT ON THE DRIVER'S SIDE HAS STOPPED LATCHING. AFTER NOT USING IT FOR A LONG TIME IT WAS NECESSARY TO BUCKLE IN A CAR SEAT AND I WAS UNABLE TO LATCH IT IN. I HAVE LOOKED INSIDE AS BEST AS POSSIBLE AND THERE ISN'T ANYTHING RATTLING AROUND OR INSIDE BUT IT WILL NOT RECEIVE THE SHOULDER STRAP CLIP AND BUCKLE. I HAVE TRIED WHILE PARKED AND WHEN DRIVING.
BOUGHT THE CAR USED 8 MONTHS AGO WITH 55K MILES. I HAVE DRIVEN IT 20K MILES, AND IT BURNS OIL, WITH THE OIL LIGHT NOT BEING ILLUMINATED, YET THE COMPUTER TELLS ME I HAVE A HIGHER % OF OIL LIFE LEFT. TIMING CHAIN IS GOING OUT, I HAD TO REPLACE THE BATTERY, AND THE STABILITRAK SYSTEM TURNS OFF. WHEN STARTING THE VEHICLE EVERYTHING APPEARS FINE, BUT BETWEEN 0-20MPH WITH AWD ON THE BREAK SYSTEM SEEMS TO BE FAILING; THEN WHEN STABILITRAK IS TURNED OFF THE VEHICLE PERFORMS NORMAL. I FEEL VERY UNSAFE DRIVING MY CAR. MOST OF THESE ISSUES OCCURED WHILE THE VEHICLE WAS IN MOTION.
MY CAR KEEPS RUNNING OUT OF OIL. I WANT TO KNOW IF THIS IS HAPPENING TO ANYONE ELSE.
I RECEIVED CONTACT ABOUT FAULTY PARTS THAT AFFECT THE REAR MAIN SEAL EVENTUALLY DAMAGING AND BLOWING IT OUT. THE ONLY THING IS I WAS CONTACTED 6 MONTHS AGO, OVER 6 YEARS OF OWNERSHIP SAYING THEY WOULD RECALL AND REPLACE/REPAIR THIS. THE ONLY THING IS MY CAR WAS DISQUALIFIED FOR HAVING OVER 120K IN MILEAGE AND I WAS TOLD I SHOULD CONSIDER MYSELF LUCKY IT STILL WORKS. I WAS DRIVING TO MY JOB AND HAD PARKED MY CAR. WHEN I STARTED MY CAR AND STARTED DRIVING IT WAS CHUGGING AND I SMELLED SOMETHING BURNING. I PULLED OVER AND CALLED MY BOYFRIEND TO BRING OIL AS THE CAR ALWAYS HAS BURNED OIL. IT HAD NEVER DONE THIS BEFORE. I GET IT HOME AND PLAN TO TAKE IT IN THE NEXT DAY. WHEN I WAKE UP AND CHECK MY CAR, ALL OF THE OIL WAS ON MY DRIVEWAY. THE SENSORS NEVER SHOWED ANYTHING AND I STILL HAD 30% OIL LIFE AND WAS MONITORING. IF IT WEREN'T FOR IT SMELLING LIKE SOMETHING BURNING, I WOULD HAVE HAD A SEIZED ENGINE. THIS IS NOW A $1500 REPAIR THAT WAS SUPPOSED TO HAVE BEEN RECALLED 3 YEARS AGO ACCORDING TO THE MECHANIC.
HAS METAL SHAVINGS IN SYSTEM. VERY DANGEROUS!!! KEPT UP WITH MAINTENANCE & OIL CHANGES. VEHICLE JERKS, CHECK ENGINE COMES ON STALLS OUT OF NO WHERE. MECHANICS SAYCOMMON PROBLEM THEY DEAL WITH.. MUST RECALL OR GET SUED!!
I'M WRITING THIS ON BEHALF JENNIE KRASON THE OWNER OF THE VEHICLE. SHE RECENTLY LOST MOST OF THE OIL IN HER VEHICLE DUE TO WHAT LYNCH CHEVROLET IN MUKWONAGO WI. SAID WAS CAUSED BY THE PVC SYSTEM FREEZE UP IN COLD TEMPERATURES WHICH CAUSED EXCESS PRESSURE IN THE CRANKCASE FORCING THE REAR CRANKSHAFT SEAL TO LEAK. SHE WAS DRIVING HOME FROM WORK WHEN THIS OCCURRED. AFTER LYNCH DIAGNOSED THE ISSUE WE FOUND A SERVICE BULLETIN # 14882 WHICH AS FAR AS WE CAN TELL HAS IDENTICAL SYMPTOMS AS WHAT JENNIE'S EQUINOX HAS. JENNIE CALLED CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020. A COUPLE OF DAYS LATER WE WERE NOTIFIED THAT HER VEHICLE WAS NOT A PART OF THIS BULLETIN EVEN THOUGH AS FAR AS WE CAN TELL THIS IS THE SAME MOTOR AS DESCRIBED IN THE BULLETIN # 14882. FORTUNATELY THIS DID NOT OCCUR ON A HIGHWAY OR A BUSY STREET AS THE VEHICLE SHUT OFF FROM THIS CONDITION. RECENTLY ONLINE WE WERE CONCERNED BY THE NUMBER OF PEOPLE WE SAW SAYING THEY ALSO HAD THIS ISSUE AND WERE NOT FALLING WITHIN THE UNKNOWN GUIDELINES OF THIS BULLETIN.
ALL OIL CAME OUT OF ENGINE WHILE DRIVING, VEHICLE STOPPED ON A MAIN ROAD IN TOWN
DIGITAL SPEED WON'T LIGHT UP. NO LIGHT DRIVING OR STILL M
ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND OIL LIGHT DOES NOT INDICATE LOW OR NO OIL EXIST. LAST OIL CHANGE WAS NOV. 21, 2019 AND ALL OIL IS NEARLY DEPLETED AFTER LESS THAN 2,000 MILES OF DRIVING IN UNDER 3 MONTHS. RECALL ISSUED FOR OTHER CHEVY 2013 EQUINOX VEHICLES. VIN LOOKUP TOOL STATES THIS SPECIFIC CAR IS NOT INCLUDED EVEN THOUGH THE SAME PROBLEM EXIST.
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE OIL PRESSURE LOW STOP ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGERS CHEVROLET 2720 S MICHIGAN AVE, CHICAGO, IL 60616, WHERE THE CONTACT WAS INFORMED THAT OIL REAR SEAL NEEDED TO BE REPAIRED. THE CONTACT WAS UNAWARE OF ANY OTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
TIMING CHAIN AND/OR TENSIONER FAILED RESULTING IN TOTAL LOSS OF THE ENGINE.
INCIDENT OCCURED ON 2/15/2020 IN UPSTATE NEW YORK AT APPROXIMATELY10AM. TEMPATURE AT THE TIME WAS 2 DEGREES FAHRENHEIT. OUR 2013 CHEVEY EQUINOX WITH 87,000 ON IT (2.4 LITER) WAS TRAVELING (IN MOTION ON INTERSTATE NY17E WHEN THE REAR MAIN SEAL BLEW OUT. VEHICLE BECAME DISABLED ON THE SIDE OF THE HIGHWAY AND WAS TOWED. THE MECHANIC SAID THE PCV HAD FROZEN AND CAUSED THE REAR MAIN SEAL TO BLOW OUT. GENERAL MOTORS ACKNOWLEDGES A FREEZING DEFECT IN THE PCV THROUGH A SERVICE BULLETIN #14822 DATED MARCH 2015. I CONTACTED GM ON 2/18/20 AND INQUIRED ABOUT THE SERVICE BULLETIN AND COVERAGE. GM STATED THEY WILL NOT PROVIDE COVERAGE. GM IS AWARE THAT THE PCV WILL FREEZE AND WILL RESULT IN A COSTLY REPAIR OF APPROXIMATELY $2000.
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. CONSUMER RECEIVED A LETTER STATING THAT VEHICLE IS COVERED UNDER A SPECIAL COVERAGE ADJUSTMENT FOR EXCESSIVE OIL CONSUMPTION DUE TO PISTON RING WEAR ISSUES. *DL
I HAVE 2013 CHEVROLET EQUINOX...I RECEIVED A LETTER FROM GM WITH A NEW WARRANTY FOR EXCESSIVE OIL CONSUMPTION. I HAVE BEEN HAVING THIS ISSUE FOR A YEAR NOW. SO UPON RECEIVING THE NEW SPECIAL COVERAGE ADJUSTMENT THAT HAS STIPULATIONS 7 YEARS 6 MONTHS OR 120,000... I RECEIVED LETTER IN JANUARY 2020 TOOK MY VEHICLE TO GM DEALER AND WAS TURNED AWAY BECAUSE OF MILEAGE. I AM NOT UNDERSTANDING WHY GM WOULD PUT STIPULATIONS ON ENGINE PARTS THAT WILL DAMAGE MY ENGINE. NOW MY ISSUE IS THAT THIS ISSUE WAS NOT JUST CREATED GM KNOW THEY ARE RESPONSIBLE FOR THESE VEHICLES PISTON WEARING OUT AT A CERTAIN POINT BUT WILL NOT COVER VEHICLES THAT IS OVER 7 YEARS 6 MONTHS OR 120,000.
GAS PETAL IS STICKING AND WILL NOT RELEASE UNTIL I PUMP THE BREAKS
DRIVING ON A ROAD AT 50MPH THE ENGINE LOST POWER SLOWED DOWN AND BOTH THE CHECK ENGINE LIGHT AND STABILTRACK LIGHT CAME MESSAGE SAIDSTABILTRAC NEEDS SERVICE. I HAD ENGINE WORK DONE JUST TWO WEEKS AGO
ENGINE IS BURNING OIL AT AN ALARMING RATE. EVERY 1,000 MILES THERE WILL BE NO OIL ON THE DIP STICK. NO WARNING LIGHT HAS CAME ON STATING MY OIL IS LOW. I COULD HAVE BLOWN MY ENGINE MULTIPLE TIMES IF I DIDN'T CHECK MY OIL REGULARLY. THIS IS NOT SAFE. I BOUGHT THIS CAR FROM A DEALERSHIP 5 MONTHS AGO AND HAVE ALREADY HAD TO GET 3 OIL CHANGES BC OF THE EXCESSIVE AMOUNT OF OIL LOSS PLUS HAVE HAD TO ADD OIL IN BETWEEN.
ENGINE IS BURNING OIL AT AN ALARMING RATE. EVERY 1,000 MILES THERE WILL BE NO OIL ON THE DIP STICK. NO WARNING LIGHT HAS CAME ON STATING MY OIL IS LOW. I COULD HAVE BLOWN MY ENGINE MULTIPLE TIMES IF I DIDN'T CHECK MY OIL REGULARLY. THIS IS NOT SAFE. I BOUGHT THIS CAR FROM A DEALERSHIP 5 MONTHS AGO AND HAVE ALREADY HAD TO GET 3 OIL CHANGES BC OF THE EXCESSIVE AMOUNT OF OIL LOSS PLUS HAVE HAD TO ADD OIL IN BETWEEN.
BLOWN ENGINE. LARGE OIL CONSUMPTION
TWICE IN 3 YRS THIS CAR HAS BEEN IN THE SHOP FOR A MAJOR ENGINE ISSUE WITH WATER GETTING IN THE VALVES THIS WAS DETECTED WHEN THE CHECK ENGINE LIGHT CAME AND THE CAR IS THE SHOP FOR OVER A WEEK EACH TIME.
I PURCHASE THIS VEHICLE IN 2015, FROM RICK HENDRICK CHEVROLET IN NORFOLK, VA. LESS THAN ONE YEAR, I BROUGHT MY VEHICLE IN FOR SERVICE BECAUSE THE OIL WAS BURNING AT A HIGH RATE. I HAD TO PUT OIL IN MY CAR EVERY 700 MILES. THE DEALERSHIP TOLD ME THAT THE CAR WAS OK AND JUST KEEP PUTTING OIL IN THE VEHICLE. I CONTINUE TO TAKE MY VEHICLE IN FOR NORMAL MAINTENANCE OIL CHANGES ETC. IN MAY 2019, WOULD NOT START AND I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE ENGINE CYLINDER PISTON RINGS WERE BAD AND THAT I NEEDED A NEW ENGINE AT A COST FO $5700.00. IN JANUARY 2020, I RECEIVED A LETTER FROM GMC REGARDING A CLASS ACTION SETTLEMENT AND CLAIM FORM. IN THE LETTER IT STATED THAT GMC WAS EXTENDING WARRANTY HOWEVER. I CALLED GMC AND WAS TOLD MY CAR DIDN'T MEET THE PARAMETERS. THE DEALERSHIP OR GMC WILL NOT HONOR THEIR AGREEMENT BASED ON SOME LOOP HOLE. SEE THE DOCUMENTATIONS.
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS PARKED AND THE INSPECTED. THE CONTACT STATED THAT THERE WAS A POOL OF OIL UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE NEXT DAY, THE CHECK ENGINE AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER SEAL REAR SEAL HAD MELTED WHICH CAUSED THE OIL. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FRIENDLY CHEVROLET LOCATED AT (7501 HWY 65 NE, FRIDLEY, MN 55432, (612) 276-2955) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *BF*JB
EXCESSIVE OIL CONSUMPTION AND LOOSE TIMING CHAIN. HAD TIMING CHAIN REPLACED AT 93,500 MILES. ENGINE BURNS OIL; IS NOT LEAKING ANYWHERE. THIS IS A VERY COMMON PROBLEM WITH THIS YEAR'S ENGINE - 2.4L ECOTECH. CHEVY NEEDS TO RECALL THESE! THANKFULLY, CAUGHT ISSUES BEFORE ANYTHING SERIOUS HAPPENED. ALSO HAD CRACK ON BOOT FOR ONE SPARK PLUG CAUSING OIL TO LEAK INTO THERE. HAD ALL SPARK PLUGS REPLACED WHILE REPLACING TIMING CHAIN.
MY CAR WENT THROUGH ALL 5 QUARTS OF OIL AFTER ONE MONTH. I PUT 2 QUARTS IN TO TIDE OVER H TIL I DROVE DIRECTLY TO THE OIL CHANGE PLACE TO HAVE A TOP OFF. THE ENGINE BURNED UP 2 QUARTS IN A 15 MINUTE (20 MILE) DRIVE. WHEN THEY CHECKED MY DIP STICK WAS EMPTY. I AM HAVING NO EXTERNAL LEAKS AND MY CAR KEEPS DYING WHILE DRIVING.
I WAS DRIVING ON THE INTERSTATE AT 75 MPH WITH CRUSE CONTROL. ALL OF A SUDDEN WITH NO NOTICE I HEARD A LOUD POP AND THE CAR STARTED JERKING AND VIBRATING REAL BAD. WHEN I PULLED OVER TO THE SIDE OF THE ROAD THE INSIDE WAS FULL OF SMOKE AND SMELT LIKE BURNT OIL. AFTER LOOKING UNDER THE CAR THERE WAS ALOT OF OIL DRIPPING OUT AND BEHIND ME. I WAS ABLE TO GET TO A GAS STATION THAT WAS ABOUT A MILE AWAY BUT GOING ABOUT 15 MPH AND SOUNDED LIKE A RIDING LAWNMOWER AND JERKED THE WHOLE TIME.
THE VEHICLE HAS BEEN MAKING STRANGE NOISE AND BURNING OIL FOR THE PAST YEAR. WE HAD IT TO THE DEALER IN MAY 2019 AND THEY INFORMED US THAT IT WAS SOMETHING WITH THE MUFFLER THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. FAST FORWARD TO TODAY, AND THE DEALER TOLD US THAT THE TIMING CHAIN AND THE PCV NEED TO BE CLEANED FOR A TOTAL OF 2100. BUT NOW THE WARRANTY HAS EXPIRED, AND THE REASON FOR THE PROBLEM IS DUE TO THE EXCESSIVE OIL CONSUMPTION WHICH WILL LEAD TO FURTHER PROBLEMS. I AM EXTEMELY DISSATISFIED WITH CHEVROLET AND THEIR SERVICE.
WHILE DRIVING ON A FREEWAY I STARTED TO HEAR A LOUD KNOCKING (DIESEL SOUND). I PULLED OFF AT NEAREST EXIT TO CHECK ENGINE OIL, DUE TO USING EXCESSIVE AMOUNTS. SURE ENOUGH IT WAS COMPLETELY OUT OF OIL. I'M CONSISTENT ON OIL CHANGES, AND IT'S STILL NEEDING OIL IN BETWEEN CHANGING. SO I ADDED 4 QUARTS OF OIL BUT THE NOISE DID NOT GO AWAY. I WAS 3.5 HOURS AWAY FROM HOME WITH MY CHILDREN IN THE CAR. I STARTED TO CHECK INTO THIS PROBLEM AND SEEMS I AM NOT THE ONLY ONE WITH THIS EXACT ISSUE. I OWE ON IT STILL, NOW I'M GOING TO NEED A WHOLE NEW ENGINE. TO MY SURPRISE THERE IS NO RECALL FOR MY ENGINE WITH MY VIN NUMBER SO NOW I'M SUPPOSE TO BUY IT OUT OF POCKET! NOT ONLY THAT I NOW NEED TO FIND A VEHICLE I CAN DRIVE TO WORK. LIVING IN RURAL MN I DRIVE A LOT, I THOUGHT I WAS BUYING A RELIABLE VEHICLE WITH DECENT GAS MILEAGE. AFTER READING ALL THE COMPLAINTS I FEEL I'D BE BETTER OFF BUYING A FORD OR DODGE TRUCK. I NEED 44 BUT ALL THESE SMALLER SUV ENGINES SEEM TO HAVE ISSUES. I'D SAY IF YOU WANT YOUR MONEY'S WORTH STEER CLEAR OF THE 4 CYLINDER MONEY PIT THAT GM IS SELLING TO US MIDDLE CLASS AMERICANS WHILE COMPLETELY IGNORING OUR REQUESTS FOR HELP WITH THEIR FAULTY PRODUCT.
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BECAME INOPERABLE. BAIERL CHEVROLET LOCATED AT 10430 PERRY HWY, WEXFORD, PA 15090, (877)217-0160, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND FURTHER ASSISTANCE WOULD NOT BE PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
VEHICLE CONSTANTLY SMELLS LIKE GAS. ALSO IS NOT TELLING ME WHEN IT IS LOW ON OIL AND OVER CONSUMPTION OF MOTOR OIL. I HAVE OIL CHANGES DONE REGULARLY AND HAVE ALMOST RUN COMPLETELY OUT OF OIL 2 TIMES IN LAST 5 MONTHS!
THE TRUCK WOULD CUT OFF AT RED LIGHTS AND STOP SIGNS AND IT HAS STARTED WAS OIL.
THERE IS AN ISSUE WITH EXCESSIVE OIL CONSUMPTION. IT CAUSES THE ENGINE TO RUN LOW ON OIL AT ABOUT 30% OIL LIFE LEFT, AND THE ENGINE SHUDDERS AND SHAKES. THIS CAN CAUSE PROBLEMS WITH OTHER PARTS AND CAUSE THEM TO FAIL AS WELL.
I HAVE CONTACTED MY LOCAL DEALERSHIP AND BEEN DENIED REPLACEMENT OF MY PISTONS. I BOUGHT MY VEHICLE APRIL 2019 BEFORE IT WAS EVEN DUE FOR ITS FIRST OIL CHANGE IT WAS EXTREMELY LOW. I STARTED THE OIL CHANGE TESTING WITH THE LOCAL DEALERSHIP WHICH I THOUGHT CAUSED MY CAR TO DISABLE ITSELF BECAUSE IT'S BURNING OVER A QUART EVERY THOUSAND MILES. BECAUSE MY VIN NUMBER HAS YET TO REACH THE DEALERSHIP THEY REFUSED TO HELP ME. HAS PUT ME IN SEVERE DANGER. I KNOW THEY'RE WAITING FOR A SPECIAL COVERAGE ACTION FOR THE 2013 LITER MOTOR MINE WAS MANUFACTURED FEBRUARY 2013. THE NEW MOTORS WITHOUT THIS PROBLEM WERE BUILT IN MAY 2013. I WOULD GREATLY APPRECIATE ANY HELP THAT YOU COULD OFFER ME I HAVE A VEHICLE THAT I JUST POP BY THAT FEBRUARY 2013. THE NEW MOTORS WITHOUT THIS PROBLEM WERE BUILT IN MAY 2013. I WOULD GREATLY APPRECIATE ANY HELP THAT YOU COULD OFFER ME I HAVE A VEHICLE THAT I JUST FAULT AND IT'S UNSAFE TO DRIVE. THE DEALERSHIP REFUSES TO HELP ME.
PURCHASED VEHICLE APPROXIMATELY JUNE 29, 2019 FROM CHEVY DEALER IN ROSEVILLE CA. ABOUT 3 MONTHS AFTER I PURCHASED VEHICLE I NOTICED THE LIFTGATE COMING DOWN BY ITSELF. I NOTIFIED THE DEALER AND SET UP AN APPOINTMENT TO BRING VEHICLE IN. IN THE MEANTIME THE CHECK ENGINE LIGHT STARTED COMING ON AND STAYING ON, SO WHEN I MADE THE APPOINTMENT I ALSO MENTIONED THIS TO THE SERVICE AGENT. I TOOK THE VEHICLE IN , AS A DROP IN APPOINTMENT BECAUSE I STAY OVER AN HOUR AWAY FROM WHERE THE VEHICLE WAS PURCHASED. I;D HAPPENED TO BE IN THE AREA ON THIS DAY, THE VEHICLE WAS CHECKED IN AND THE SERVICE AGENT HELPING ME ASKED COULD I LEAVE THE VEHICLE I AT THIS TIME REPLIED NO, BECAUSE OF HOW FAR WE'D TRAVELED TO GET THERE I DID NOT HAVE A WAY HOME. I'D STATED TO HIM AT THIS TIME WHEN I'D BROUGHT THE VEHICLE IN BEFORE FOR SERVICE THAT I WAS PROVIDED A COURTESY VEHICLE, HE SAID THAT WOULD NOT BE POSSIBLE AND THAT I COULD RENT A VEHICLE, I DECLINED. THE AGENT CAME OUTSIDE TO WITNESS THE LIFTGATE GOING DOWN ON IT'S OWN AND AGAIN ASKED IF I WANTED TO LEAVE THE VEHICLE,I AGAIN STATED TO HIM I DROVE OVER 1 HOUR AND I DID NOT HAVE A WAY TO GET HOME. HE AT THIS TIME STATED HE HAD 300 VEHICLES AHEAD OF MINE AND IT WOULD TAKE HIM SOME TIME TO GET TO MY VEHICLE. HE WAS VERY RUDE AND UNPROFESSIONAL WHILE HELPING ME. I ASKED TO SPEAK TO HIS SUPERVISOR WHICH I DID AND HE ALSO WITNESSED THE LIFTGATE GOING DOWN ON ITS OWN, WE IN TURN WENT INSIDE TO CHECK THE WARRANTY AND EXTENDED WARRANTY I HAD ON THE VEHICLE,
I PURCHASED MY 2013 CHEVY EQUINOX NEW. WITHIN MONTHS THE RADIO TURNED OFF WHILE I WAS DRIVING, THE DISPLAY SCREEN WENT BLACK, AND THEN CAME BACK ON TO THE CHEVY LINK DISPLAY. THIS WOULD HAPPEN WHETHER OR NOT THE RADIO WAS ON. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REPLACED THE CENTER STACK; NOT ONCE, BUT TWICE. AS A NOTE, I WAS TOLD THAT OTHER DRIVERS WITH THIS ISSUE REPORTED THE CAR TURNING ITSELF OFF WHEN THE SCREEN WENT BLACK. I HAVE ALSO PAID $150 FOR 'SOFTWARE UPDATES' WHEN THE CAR SEEMED TO 'LOSE ITS SETTINGS' AFTER IT WAS OUT OF WARRANTY. SIX YEARS LATER THE ISSUE PERSISTS, INCLUDING LOSS OF BLUETOOTH CAPABILITY FOR SEVERAL DAYS, AND THE CLOCK ALWAYS RUNS 2 MINUTES SLOW. I CAN RESET THE TIME, BUT EACH TIME THE CAR IS RESTARTED, THE TIME IS INCORRECT. THE CAR HAS ALSO EXPERIENCED LOSS OF 'BLINKER SOUND' WHEN THE TURN SIGNAL IS ON. THE SIGNAL WORKS, THE LIGHT IS WORKING ON THE DASH, BUT THERE IS NO SOUND.
AT 87000 MILES THE ENGINE HAD TIMING ISSUE AND VALVES MAD PISTON CONTACT. AT 90000 MILES ENGINE HAD PCV VALVE FREEZE UP AND PUSH MAIN SEAL OUT OF ENGINE. BOTH ARE KNOWN RECALL ISSUES BUT ACCORDING TO CHEVY MY VIN ISN'T INCLUDED IN THESE RECALLS. THE ENGINE IS NOW USING 2 QUARTS PER THOUSAND MILES. I HAVE SPOKE WITH CHEVY REPS AND BEEN TOLD TO BASICALLY PAY FOR A NEW ENGINE. I DON'T FEEL THIS IS RIGHT SINCE THESE ARE ALL KNOWN FAULTS AND THERE HAVE BEEN SEVERAL LAWSUITS OVER THE ISSUES. I HAVE PAID OVER 5000 DOLLARS FOR REPAIRS ON A ENGINE THAT DOESN'T EVEN HAVE 100,000 MILES. I HAVE WORKED IN THE SERVICE INDUSTRY FOR OVER 15 YEARS AND I KNOW THERE ARE THINGS THAT DEALERS CAN DO TO MAKE THIS RIGHT WITH THE CUSTOMER. I WOULD LIKE TO KNOW HOW I AM SUPPOSED TO TRUST THIS ENGINE WITH MY FAMILIES SAFETY, THE VEHICLE WILL EITHER STALL OUT AND CAUSE AN ACCIDENT OR HAVE A OIL FIRE UNDER THE HOOD.
FELL VICTIM TO THE PCV VALVE FREEZING THIS WEEKEND AND BLEW OUT THE REAR MAIN SEAL ON MY EQUINOX. WAS LEAVING THE HIGHWAY WHEN VEHICLE STUTTERED AND ALMOST STALLED INTO ONCOMING TRAFFIC AT BOTTOM OF EXIT. LUCKLY IT GAINED POWER BACK TO AVOID AND ACCIDENT. GOT HOME AND LOOKED THE CAR OVER TO FIND OIL SPRAYED ALL OVER THE BOTTOM OF THE CAR. NO OIL LIGHTS OR INDICATORS CAME ON TO LET ME KNOW THE OIL WAS GONE FROM THE CAR. THE DIPSTICK WAS DRY AND NOW I'M STUCK WITH A $1600 BILL TO REPLACE A $30 SEAL. CAR IS IN THE SHOP TO SEE IF THE REST OF THE MOTOR SURVIVED OR IF IT NEEDS A REBUILD AND A NEW TIMING CHAIN FROM THE DAMAGES CAUSED. I DIDN'T EVEN KNOW THERE WAS A SERVICE BULLETIN FOR THIS ISSUE BUT I WAS TOLD MY CAR VIN WASN'T INVOLVED IN THE ISSUE. YET IT HAS THE SAME PROBLEM AS THOSE THAT WERE. CAR IS ALREADY USING ABOUT 2 QUARTS OF OIL EVERY 1000 MILES DUE TO FAULTY GM PISTON RINGS THAT AREN'T IN A RECALL HOPEFULLY THE CLASS ACTION LAWSUIT HELPS EQUINOX OWNERS WITH UNNECESSARY EXPENSES. WITH A KNOWN ISSUE LIKE THIS GM SHOULD JUST REPLACE THE MOTORS WITH A NEW IMPROVED ONE AND SAVE THEIR CUSTOMER BASE WHILE THEY CAN. WILL BE CALLING GM IN THE MORNING TO GET THE RUNAROUND LIKE EVERYONE ELSE I'M SURE.
WHILE DRIVING ON THE INTERSTATE ON A COLD, WINTER DAY, MY CAR STARTED SMOKING AND MAKING A LOUD TAPPING SOUND. AFTER PULLING OFF OF THE HIGHWAY, IT WAS DISCOVERED THAT OIL HAD SPLATTERED UNDER AND ON ALL SIDES OF MY CAR. THE REAR SEAL IN THE MOTOR BROKE RESULTING IN ME HAVING TO PAY > $5K TO HAVE FIXED BECAUSE MY CAR WAS NOT ON THE LIST OF VEHICLES COVERED IN A PREVIOUS RECALL.
I WAS DRIVING MY 2013 CHEVY EQUINOX AND IT STARTED MAKING A LOUD DIESEL TRUCK TYPE OF NOISE ON A HIGHWAY GOING ABOUT 60 MPH AFTER AROUND 15 MINUTES OF DRIVING IN 1 WEATHER. I MADE IT TO MY DESTINATION AND TURNED IT OFF. IT SAT FOR ABOUT 4 HOURS IN A PARKING LOT BEFORE TRYING TO RESTART IT AND IT STARTED FOR LESS THAN A MINUTE BEFORE DYING. I ADDED 3 QUARTS OF OIL TO IT AND IT SOUNDED SLIGHTLY BETTER. THEN I MOVED TO A DIFFERENT SPOT TO MAKE SURE IT WASNT LEAKING OIL WHICH IT WAS NOT BEFORE LETTING IT SIT FOR ANOTHER 4 HOURS. LATER IN THE DAY I TURNED IT ON TO GET IT HOME TO SIT AS THE DEALERSHIP COULDN'T GET IT IN FOR A WEEK, AND WHEN I PUT IT IN REVERSE TO CHECK FOR MORE OIL UNDER IT THERE WAS ABOUT A QUART WORTH OF OIL THAT HAD SPRAYED ALL OVER THE GROUND AND UNDER MY CAR. IT LEAKED OIL THE ENTIRE WAY BACK TO MY HOME ABOUT 25 MINUTES AWAY AND LEFT A TRAIL OF OIL UP MY DRIVEWAY. CHEVY HAS RECALLED THE PART THAT IS BROKEN ON MY VEHICLE AND MODEL YEAR BUT WILL NOT REPAIR IT DUE TO IT NOT BEING ASSOCIATED WITH MY VIN.
OUR EQUINOX HAS HAD A CHECK ENGINE LIGHT COME ON STATING THE OIL LEVEL IS LOW. SINCE WE CHECKED TSB'S AND HAD THE DEALER SCAN IT AND FOUND EXCESS CONSUMPTION OF OIL WAS DO TO, CAMSHAFT POSITION AND TIMING SYSTEM. THIS CAUSED ARE VEHICLE TO STALL OUT IN STATIONARY LOCATIONS. WE ASKED CHEVY TO FIX THE ISSUE BUT NO RECALLS HAVE BEEN VOLUNTEERED. WE'VE HAD THESE ISSUES SINCE PURCHASING THE VEHICLE MARCH 2019.
THE CAR IS HAVING OIL CONSUMPTION PROBLEMS AND MAKES VERY LOUD NOISES WHEN STARTING UP AND IDLING. I TOOK IT TO MY DEALER AND WAS TOLD IT PROBABLY HAD PISTON RING WEAR AND WILL PROBABLY NEED A NEW ENGINE DUE TO OIL BLOCKAGE. THE CAR ONLY HAD 61000 MILES AND HAD ALWAYS BEEN SERVICED BY THE DEALER FOR ALL MAINTENANCE ON TIME. I AM VERY DISAPPOINTED WITH ACTION FROM CHEVY ON THE PROBLEM BECAUSE THE CAR HAD BEEN VERY WELL TAKEN OF AND WE LIKE THE CAR OVERALL. I JUST CAN'T AFFORD TO REPLACE ENGINES DUE TO POOR MANUFACTURING. MY DEALER HAD BEEN NO HELP AND JUST ACTS LIKE IT'S NORMAL TO REPLACE A ENGINE DUE TO OIL CONSUMPTION PROBLEMS,. I HAVE RESEARCH A FEW FORUMS AND HAVE FOUND ALOT OF EQUINOX OWNERS ARE EXPERIENCING THE SAME PROBLEMS. I ALWAYS LOVED CHEVY BUT IF I HAVE A CHOICE I WILL NEVER BUY AGAIN. THANKS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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