2013 Chevrolet Equinox complaints

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed that the vehicle was extremely low on engine oil before an oil change was due. The vehicle was taken to an independent mechanic, who diagnosed a failure with the O2 sensor. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Special Coverage Adjustment: N192291100. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 190,000.

The gaskets in the rear of the motor went bad and it blew out while driving down the highway. My mechanic said it is due to a defect in the vacume system. I replaced the motor for about $7300. A few weeks later, my mechanic wanted to check it out again. He said he had 4 equinox vehicles come in with the motors blown in the exact same manner. He researched the cause and had to drill something, or it would have happened again.

The contact's daughter owns a 2013 Chevrolet Equinox. The contact stated that while driving 10 MPH, she observed a loud ticking noise from the engine compartment and the vehicle stalled. The vehicle was not able to restart. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised that he should contact NHTSA to add the vehicle to a recall list. The failure mileage was approximately 115,000.

My car engine blew do to an over oil consumption. There appears to have been a recall but I was never notified. My car is at a dealership and the cost is 11k for new engine do I have any recourse? Timing chain replaced june 2023 by libertyville chevrolet. Libertyville il No one mentioned this engine recall to me then either.

The exhaust manifold cracked and failed. The failed part was not retained by the Chevrolet dealer repair shop. A safety issue arose as exhaust gases entered the passenger compartment via the vehicle's air circulation system. The failure of the exhaust manifold was confirmed by the dealer and replaced at considerable cost (i.e., $2200). No other parties inspected the failed part. There was a check engine light illuminated on the dashboard. The dealer retrieved a P0411 diagnostic trouble code and believed that it was related to the exhaust manifold leak. The exhaust manifold leak first appeared on November 1, 2023.

My cars engine started throwing a cam shaft position code. This happened even after a mechanic fixed the part 3 times. The engine failed completely at 87,500 miles.

The infotainment screen goes blank. I can hear the radio but nothing is on the screen so I can not use any buttons. This also affects the backup camera, being able to see that area to check to make sure nothing is behind the vehicle. The dealership can not duplicate the issue as this happens randomly, mainly when there is a lot of rain/wetness. I have been dealing with this for exactly 10 years now, January 2014-2024. I have all service papers from taking it in and not once did they offer to check other areas to see if something else could be causing this issue. I took it again, after contacting Chevrolet, for the umpteenth time, and paid for diagnostics. The dealership now says it supposedly is the atenna, that water is getting in and causing the issue.

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the alternator warning light illuminated. Additionally, the Service stabili-trak soon message was displayed, and the vehicle lost motive power. The vehicle was towed to a dealer where it was diagnosed and determined that the PCV needed to be replaced due to oil leaking into the crankshaft rear main seal. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 100,000.

Excess oil consumption resulting in having to get oil changed monthly. Oil can be full one day and empty the next without any warning. I have read it is a defected piston however the special circumstances gm was granted rather than a recall has expired according to gm customer service. I was never sent anything in this exception either

Got a diagnostic done and the engine is needing a timing jump and lower bearing that causing noise.

Recall for oil burning consumption I took car to dealership to fix but I’m continuing to have the same problems and still no oil light comes on and it continues to use oil some where and it never leaks onto the ground and new problems now it’s jerking when at a stop if idle for to long a warning light says reduced engine power. Very unsafe in traffic

Car feels like it is going to take off at a red light. Then it rumbles and cuts off at the light. I purchased car from US Auto Sales. DOWC paid PepBoys for multiple repairs for breaks rotors and the light that keeps coming on is service stabile track they got the light to cut off but the issue still persisted. They even changed all things dealing with the gas line. This car is still idling high at stop signs like it will take off on its own. And still cuts off at a red light. This is very unsafe and many drivers have almost run onto the back of me. I told US Auto Sales, DOWC, and PepBoys and they all put me back in the same vehicle after voicing my concerns about safety. Instead of putting me in a safer vehicle they ignored it. This has been happening since I purchased the vehicle in November 2022

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving and merging onto the highway at an undisclosed speed, the vehicle independently turned off. The contact attempted to restart the vehicle however, the vehicle failed to start. The contact and her two children occupied the disabled vehicle until another motorist assisted with pushing the vehicle to the shoulder of the roadway. The contact requested Roadside Assistance and the personnel attempted to jumpstart the vehicle; however, the vehicle failed to restart. The contact stated that Roadside Assistance attempted to jumpstart the vehicle and the contact heard an unusual clicking sound; however, the vehicle failed to start. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with a failed timing chain and a failed water pump. The contact was informed that the timing chain and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,163.

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at 60 MPH, he heard an abnormal ticking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the piston rod due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Special Coverage Adjustment: [XXX] . The manufacturer was not notified of the failure. The failure mileage was 118,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ONE OF THE WIPER ARMS HAS FAILED ENTIRELY. THE DEALERSHIP WE PURCHASED IT FROM (USED) ADVISED IT WAS REPAIRED, BUT IT HAS FAILED NONETHELESS. OUR 18 YEAR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE. BASED ON OTHER INTERACTIONS WITH THE DEALERSHIP, WE BELIEVE THEY MAY HAVE "FAKED" THE ACTUAL REPAIR...OR THEY REPLACED THE POSSIBLY DEFECTIVE PART WITH AN ACTUAL DEFECTIVE PART. WE WANT IT INSPECTED, AND IF OLD OR DEFECTIVE, HAVE IT REPLACED AS IT SHOULD HAVE BEEN.

What component or system failed or malfunctioned, and is it available for inspection upon request? I believe it is a problem with the engine. Currently at Freeway Chevrolet in Chandler, AZ How was your safety or the safety of others put at risk? Car repeatedly cuts off when driving and could have been a danger to my safety and that of others on the road/ highway. There was potential for an accident. My concern is that there were recalls to fix this issue, however, the dealer where I purchased the vehicle (Jones Ford Casa Grande, AZ) did not pursue the issue, nor did the previous owner and I was not notified. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Full inspection and recommendation by authorized Chevy dealer, (Freeway Chevrolet) included at an attachment. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The first time the car cut off was just prior to November 26, 2023 and the "check engine" came on. I purchased the vehicle in May of this year and have been enjoying my car. I want to be able to continue driving it and would like to get the recall service completed.

DRIVING HOME AND STEERING WHEEL AND VEHICLE STARTED SHAKING LIKE THE WHEELS WERE GOING TO FALL OFF. 11/08/23 PURCHASED NOV OR DEC OF 2022 FROM DAN CUMMINS-AS IS NO ONE MENTIONED THIS. HAD MY MECHANIC LOOK IT UP AND IT'S ACTUALLY CALLED A DEATH WOBBLE

Got into a front end collision, vehicle was totaled. Front airbags didn't deploy. Steering wheel and side airbags deployed about 5 minutes after the accident. My head hit the driver side window, cracking the whole window. Had a concussion from that.

My car is burning oil I only drive to work which is only 20 miles away I put oil in 2 days ago and it’s rattling and sounds like it’s knocking and is a quart low it says it’s at 54% till my next oil change also my oil cap has condensation under it. How can this be fixed? Also yesterday when I was leaving for work my radio totally went off blank screen for almost a minute, I live in the country and I don’t want to be stranded on the side of the road at 5:00 in the morning I love my car but, how can these 2 issues be fix? Is there anything you can do to fix this?

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 25 MPH, the vehicle started to shake violently before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection of the oil dipstick, the contact discovered that the engine was extremely low on oil. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 137,000.

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 60 MPH, the temperature gauge indicated that the engine was overheating. The contact stated she was able to drive the vehicle to the shoulder of the road. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with excessive oil consumption and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The component for bulletin # N192268181 had failed. Releasing carbon monoxide into vehicle and left me with no warning to address the problem. My 02 sensors were sending my control module wrong readings . My car should be listed in this recall. I have been having problems with this since I purchased it and didn't know there was a silent recall for these parts. The only warnings I got was a bad headache everytime I drove my car .. after having it inspected I was told about the exhaust and o2 problems which I then looked online for a solution and fount the service recall announcement. Had I have known or any warning light would of popped up I would have been able to fix it before it got worst.. my vehicle has the same problems exactly down to the t that is in the recall and should be on the list for recall I'm sure there have been more complaints. Inhaling these fumes caused me and my passengers sickness and could be risk of fire from overheating but I was not alerted and did not know there was a problem until failure.

On Wednesday 10/18/23, the "check engine" light on our 2013 Equinox came on. My husband had been noticing a rattling sound for a few days prior and planned to take the car in on the upcoming Saturday. On Thursday evening10/19/23, he was about to leave for his 2nd job when the car died as he prepared to back out of the driveway. He took my Pilot to work. On Friday 10/20/23, the Equinox was towed to our mechanic who, after running a diagnostic, recommended having it towed to a Chevy dealer and we did so. Hours later, the dealer's service manager called to say the key fob key has become detached in the transfer and they would have to order a new one before assessment could begin. A $350-estimate for that portion was begrudgingly agreed to with the understanding that auto workers are on strike and ... On Tuesday 10/24, the Chevy service manager called to say their department went ahead and used needle-nosed pliers to try to diagnose it w/o waiting. It was late determined that the system was "out of time" which I later learned meant that the timing belt was skipping or something asking other technical things. Bottom line: a new engine is the only fix at a cost of $12k for a car we've only had 8 years. It's KBB value is far, far less. We are now stuck with a worthless car and no way to fix it. Please advise.

See attached document from complainant

My vehicle is burning through oil and has a rattle. I did have an accident on 10/04/23 but the problem started before then.

As I was coming to a red light, I heard a pop from underneath the front. About 3/4 miles down the road, I started smelling rotten eggs and hearing a rubbing noise. At the next red light, with my foot on the brake, the noise went away but the smell got stronger. When the light changed, the noise came back louder so I safely pulled off the road and had it towed to a dealership. No warning lights came on to indicate a problem. The dealership would not look at it because of a dispute with my repair service. So it was towed to a mechanic that took a picture of the transfer case blow-out. He does not do this type of repair. So I had it towed to a 2nd dealership. This dealership visually confirmed the transfer case issue but indicated he would not let his mechanics work on it because "it is too rusted and the chassis is bent." So I have a 3rd dealership that says they will do the repair. I am currently waiting for their inspection report.

My car is loosing oil, I have to keep putting oil in my car. I think this is affecting the performance of the Cadillac converter that makes the car lose power, make noise and overall make the car not run correctly.

Issue started appx 2015-2017, loss of oil in between oil changes but would only happen every 6-9 months, took it to Chevy dealership for inspection because there was no oil anywhere. They did 2 free oil changes 3 months apart and said nothing wrong with vehicle, even when I explained it wasn't long enough. But miracously it stopped for about 3-4 years and started slowly again, had mechanic look at it and he didn't see oil anywhere but found that the Equinox has had piston ring issues about the same time I took to dealership. Now in 2023, I cannot drive my car any further than 30 miles without it starting to jerk all over because it is out of oil. I literally stalled on the highway a few times putting myself and my family in danger, I called the dealership and service dept. told me nothing they can do unless I pay for it because they checked it back in 2015-2017 so claim is closed. in the meantime, my family's safety is at risk, I take extreme care of my vehicle so I check my oil daily and if it starts to jerk, I know it's lost the oil again. I carry oil in my car for this reason, but there was a recall and now it won't be honored because it took so long to fully arise.

The contact owns a 2013 Chevrolet Equinox. The contact stated that upon the depression of the brake pedal, the vehicle vibrated and sputtered with the "Engine Power Reduced" message displayed. The vehicle then failed to exceed 25 MPH after the failure. The vehicle was taken to a dealer where the water pump, engine gasket, upper and lower control arms, and other unknown engine parts were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 86,400.

The vehicle will die while backing up or going forward. We have replace the intake cam position sensor and it is still giving the same code and not running correctly.

Initially, 6 months or so after owning the vehicle, the PCV reported tech bulletin occurred for me, and my rear main seal blew, causing $2000+ in repairs. Then, the Engine stalled out on the coldest day of the year, got an engine replacement under warranty from my dealership, that replacement engine had 66k miles (rebuilt) and was only driven around 5,000 miles when the same issue happened. “Reduced engine power” “Service stabilitrak” this time it was in 98° heat leaving me and my dog stranded on the highway. I’ve had it diagnosed with a shop, and they have stated for the second time my vehicle has had timing issues, jumped time, I believe this is related to the timing issues and oil consumption issues that GM has already reported to be an issue with some of these models. I am now down the $3000 I’ve put into fixing this car and it’s various t leach bulletin reported issues, as well as out of a car now, due to warranty being expired, and still needing to make payments on this unsafe vehicle. Only have the engine replacement receipt on hand, but can gather new diagnostic as well as PCV valve repair receipt upon request.

Engine running rough... sputters when started

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

There is an oil consumption issue. This car needs oil every other week. It’s burning way to much.

Purchased car from dealer on 7/1, car seemed fine at dealer and then died. Took car to oil change place, discovered underneath frame completely rotted out. Called dealer, dealer unwilling to fix, replace or refund vehicle. Had car further inspected to find complete engine, transmission, frame, axle, steering, brake issues. There were no signs of anything wrong at the dealership.

Engine failure, rocker arms broke into my timing chain, oil Consumption to where I had to put oil in every week. Now my vehicle has been in the shop for almost 2 months. Never had warning signs other than low oil

The contact owns a 2013 Chevrolet Equinox. The contact stated while performing a routine check on the vehicle, the contact noticed that the oil lever was low, and the dip stick was dry. The contact added 2 quarts of oil and the following day the oil level was still low. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was contacted. The failure mileage was 86,300.

While my husband was driving to work at 5:30a.m., may 2022, on the highway, the car started shaking, puttering and making noise.made it to a gas station and checked oil and car had no oil, no warning lights ever came on car had recently gotten an oil change and no where close to 3,000 miles for another oil change yet and display check said I had 58% life of oil. As a result engine blew and was junk, car only had 128,000 miles and did oil changes faithfully. Car sat in driveway for almost a year as I had just paid it off month before this happening. I struggled to save money for new engine and have been waiting for one since March this year. The manufacturer knew of oil consumption burning at high rates and owners getting no warning and new engines would blow and be junk.they did extend some warranty,but only till a certain mileage, which I believe is wrong and should have been offered to everyone regardless of this. I only found out after this happened to me and was to late, how would I know this to happen…… please help me get engine covered as I’m disabled and need car…

Car is burning 1 quart of oil every 700 mils driven. At one point , the engine light came on & car almost stalled in traffic. Another car almost ran into me! Have spent at least $1000 ti fix but nothing helping!

The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine was consuming 1-quart of oil per 500 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle went into reduced engine power mode. The vehicle was taken to an independent mechanic, who informed the contact that the timing chain had caused the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 143,000. The contact stated the engine went out and she had to take out a loan to repair the engine.

Rear control arm mounts have rusted out and are unrepairable. This should not happen to a 10 year old vehicle and seems to be a common issue with this chassis style and numerous models.

Abs electronic control panel not working all dash lights come on abs, track, power steering , seat belt dinging sound , rpm and mph gauge erratic . Part is unavailable . Car consumes excessive oil, transmission. ready to go. Car could stall and or slow and cause accident. Car was taken to dealership

Excessive oil consumption. I have had to refill the oil more often than usual and oil changes have been needed prior to reaching the 3,000 - 5,000 miles and before 3 months. This was even after the initial recall was repaired. It has continued to do this.

My Equinox is consuming excessive amounts of oil and the oil light nor check engine lights come on. The truck starts to shake and skip while drive which can be very dangerous. I have owned the truck since 2016 and was not notified of the class action lawsuit to have it fixed.

The contact owns a 2013 Chevrolet Equinox. The contact stated that the switch used to control the defroster failed to operate as needed. Due to the failure, the vision through the windshield was obstructed while driving. The dealer was contacted and acknowledged the failure; however, the contact was provided a diagnostic test fee to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 54,000.

Unknown, just driving and service air bag light came on. Has not been on before and have not been in any type of accident.

I went to Walmart to get an oil change. 8 days later while I was driving my SUV began making a knocking sound. I pulled over at a convenience store, checked the oil level and there was no oil in the SUV. I added 1 quart of oil and called Walmart to tell them what was going on. Walmart asked me to bring the SUV back since it had only been 8 days. Walmart added oil to my SUV but the car would not start afterwards. The mechanics had to push my car out of the service area. I had my car towed to GMC for diagnostics, inwhich they told me I would need to replace the engine. I kept up with my service work and had paid the SUV off 7 months prior so this was so frustrating.

Car keeps burning oil and cabin smells like fumes. No engine light comes on to warn me when oil is low.

For the past 2 years i have had my vehicle in the shop for repairs that have been unnecessary. The car would display check engine light, to the car jerking, and not wanting to accelerate, to shutting completely off at times. I have had the transmission replaced 2 times. To as of today april 8th,2023 mechanic at carmax where i have been taking car for every issue since i purchased it from them. Now says it has a oil consumption issue. Which i have had to take the vehicle back to carmax many times for . And yet still the issue is not fixed. Now they want me to pay for a new long block engine. And say that there is no special coverage from chevy for this oil consumption issue now.