LOUD NOISE COMING FROM ENGINE. SOUNDS LIKE LOOSE VALVE TRAIN.WHILE ACCELERATING AT LOWER SPEEDS NOISE BECOMES LOUDER. TRIED HIGHER OCTANE FUEL BUT THAT WAS NO HELP. *TR
2010 Chevrolet Equinox complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A SUDDEN MOVEMENT AND PULLED WHEN SHIFTED. THE CONTACT PARKED THE VEHICLE AND CONTINUED DRIVING, AND THE FAILURE WAS RESOLVED. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT IF THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED A DATA RECORDER, BUT NO FAILURES COULD BE DETERMINED. THE FAILURE RECURRED AND THE TACHOMETER SHIFTED BETWEEN HIGH AND LOW RPMS SPORADICALLY. THE CONTACT AS WELL EXPERIENCED NO MOBILITY WHEN TRYING TO CHANGE GEARS FROM PARK TO REVERSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 22,503. THE FAILURE MILEAGE WAS 3,200.
HAVE OWNED MY CAR NOW FOR 6 MONTHS AND NOTHING BUT ISSUES. IT SEES THE DEALER MORE THEN I CAN ENJOY IT. IF ONE MORE UPDATE IS DONE AND I AM TOLD THE PROBLEM IS FIX AND REALLY IT ISN'T THEN MY FRUSTRATION WILL CONTINUE. FROM THE OIL LEAK, TRANSMISSION DECLINE ROUGH, ENGINE NOISE,KEY GETS STUCK IN IGNITION, FUEL GAGE AND STARTING ISSUES I WISH I COULD GET RID OF THIS CAR AND NEVER BUY CHEVY AGAIN. IF I HAD NOT SOLD MY OTHER CAR I WOULD PUT THIS UP FOR SALE AND WALK AWAY. THERE HAS TO BE SOMETHING TO FIX THESE ISSUES AS THIS WAS NOT A CHEAP CAR. IT ONLY HAS 52 THOUS MILES AND I WILL GO BACK TO MAZDA WHERE MY SUV WENT TO 285 THOUS WITH NORMAL MAINTENANCE NOT MAJOR ISSUES OR MY TAHOE THAT I SOLD AT 189 THOUS AND NO PROBLEMS. I WISH I HAD PURCHASED ANOTHER MAZDA AT THIS POINT. HOW DO WE GET THIS PROBLEMS RESOLVED ONCE AND FOR ALL? THIS IS CRAZY!I AM NOT SURE IF A LAWYER IS THE ANSWER BUT I WOULD HOPE THAT ITS NOT. I AM SICK OF GETTING RENALS, BEING LATE TO WORK TO DROP IT OFF AND SHUTTLE. I BOUGHT THIS TO HAVE A CAR TO DRIVE NOT TO TAKE TO THE DEALER OVER AND OVER. THE ENGINE SEAL WAS ALREADY REPLACED AND THE PROBLEMS ARE WORSE OR NOT BETTER AT ALL. SEEMS TO BE KNOWN PROBLEMS WITH 2010 SO WHY IS IT THAT THEY ARE NOT GETTING FIXED ON OUR CARS. I AM HAPPY TO GET MY 27 THOUSAND BACK AND GET A CAR THAT IS NOT A CLUNKER JUNK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AS I APPROACHED AN INTERSECTION, I HIT THE REAR END OF A FORD 150 PICK UP TRUCK THAT WAS IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. MY APPROX SPEED WAS 15 MILES PER HOUR. I HAD MY SEATBELT ON, I WAS TAKEN BY AMBULANCE TO THE HOSPITAL - MY EVALUATION REVEALED SPRAIN/STRAIN TO MY NECK, FRACTURED RIGHT ANKLE, AND CHEST WALL DISCOMFORT RELATED TO THE SEAT BELT. THE CAR WAS TOTALED --- THE AIRBAG DID NOT DEPLOY. *TR
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM RE EXPRESSING CONCERNS REGARDING HER 2010 CHEVROLET EQUINOX. *KB THE CONSUMER STATED CONDENSATION FORMED ON THE INSIDE OF THE WINDSHIELD. SHE ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS RIGHT FROM THE BEGINNING, WHERE THE LIGHTING ON THE INSTRUMENT PANEL WOULD DIM AND THEN COME BACK ON.*JB THE CONSUMER STATED WHEN SHE TURNED THE A/C ON, A STRONG ODOR WAS PRESENT. UPDATED 05/22/12
BROUGHT VEHICLE INTO FIRST DEALER FOR LOUD ENGINE NOISE AT LOW SPEED (1 TO 10 MPH)06/17/2011. DEALER SAID IT WAS THE FUEL INJECTORS AND SAID THEY WILL INSTALL AN INSULATOR TO QUIET THE NOISE. INSTALLED INSULATOR PROBLEM NOT RESOLVED 7/1/2011. BROUGHT IT TO ANOTHER DEALER FOR THE SAME NOISE. DEALER FOUND NOISE FROM TIMING CHAIN7/26/2012. THEY REPLACED TIMING CHAIN AND TENSIONER8/31/2011. PROBLEM SEEMED TO BE RESOLVED. 8 MONTHS LATER THE NOISE IS BACK. GAS MILEAGE AND POWER HAS DECREASED. DEALER SUGGESTED RUNNING A SOLUTION THROUGH THE ENGINE TO CLEAR OUT CARBON FROM LOW OCTANE GAS. DEALER APPLIED SOLUTION AND TOLD ME TO RUN TWO TANKS OF SUPER UNLEDED TO RESOLVE THE PROBLEM 4/6/2012. NOISE IS STILL THERE AFTER 2 TANKS OF SUPER UNLEADED 4/13/2012. GOING BACK TO THE DEALER IN A WEEK 4/20/2012. CONTACTED GM IN DETROIT TO EXPRESS MY ANGER.4/13/2012..
2010 CHEVY EQUINOX KEEPS KNOCKING, DEALER REPLACED TIMING CHAIN TWICE AND THE TIMING CHAIN TENSIONER TWICE AND STILL HAS THE PROBLEM. IT NOW SHUTS OFF WHILE DRIVING AND SHAKES AND MIS-FIRES WHEN COLD IN THE MORNING. DEALER CANT SEEM TO FIND ANYTHING WRONG THEY SAID THE 4-CYL ENGINES ARE PROBLEMATIC AND NOTHING CAN BE DONE. I HAVE CALLED GM AND THEY HAVEN'T OFFERED ME ANYTHING. I HAVE VIDEOS OF THE CAR HAVING PROBLEMS, THEY SAID THAT'S NOT GOOD ENOUGH. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A TRANSPORT MODE WARNING ILLUMINATED ON THE INSTRUMENT PANEL AND ALL OF THE GAUGES STOPPED ILLUMINATING AS A RESULT. AN AUTHORIZED DEALER ADVISED THE CONTACT TO TURN ON THE IGNITION AND HOLD THE KEY IN THAT POSITION FOR APPROXIMATELY TEN SECONDS TO TRY AND ATTEMPT TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 02/09/12*LJ
WHILE DRIVING DOWN I-95S, THE 2010 EQUINOX LOST POWER AND THE STABILITY CONTROL LIGHT ALONG WITH THE CHECK ENGINE LIGHT CAME ON. THE CAR WAS PULLED TO THE SIDE OF THE INTERSTATE AND EVENTUALLY WAS FLAT-BEDDED TO A LOCAL CHEVY DEALER. ONCE THE CAR WAS LOOKED AT BY THE DEALER THEY INFORMED ME THAT THE TIMING CHAIN FAILED AND THE WHOLE MOTOR WOULD NEED REPLACED. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE DEFROSTER WAS NOT CLEARING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER PARKING ON A STEEP INCLINE WITH THE GEAR IN PARK AND THE ENGINE RUNNING, THE VEHICLE STARTED TO ROLL BACKWARD AND ENDED IN A NEIGHBOR'S FRONT YARD WEST OF THE DRIVEWAY. THE VEHICLE WAS NOT DAMAGED BUT AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE WAS DRAGGED BACKWARD AND SUSTAINED INJURY TO THE ARMS AND LEGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/18/12*LJ
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO ENGINE STALL *TGW
***ATTENTION*** NEW INFO ON HARD SHIFITNG .... LIKE OTHERS WITH A 2010 NOX I HAVE SERIOUS SHIFTING PROBLEMS MOSTLY BETWEEN 3RD AND 4TH GEAR. IT HESITATES AND JERKS HARD INTO GEAR. THIS HAPPENS ABOUT 3 TO 4 TIMES A WEEK WHICH MEANS THE DEALER CAN NEVER DIAGNOSE THE ISSUE. WE EVEN PUT A FAULT RECORDER ON IT SET FOR TRANSMISSION ERRORS WITH NO SUCCESS. WHAT HAPPENED YESTERDAY IS VERY RELEVANT. THE DEALERSHIP CALLED AND SAID A NEW NEW SERVICE BULLETIN WAS JUST ISSUED FOR THE PROBLEM BUT HAD NO FIXES ONLY TO SAY THAT IT WAS WITHIN NORMAL RANGE. ACCORDING TO THE DEALER IT APPEARS THAT THE SHIFTNG POINTS VARY ACCORDING TO DRIVING HABITS AND THIS CHANGES WITH TIME AS THE COMPUTER "LEARNS" YOUR DRIVEN HABITS AND ADJUSTS. THE DEALER RECOMMEND THAT I COME IN EVERY FEW WEEKS AND THEY WOULD RESET THE CODES AND THIS WOULD HELP THE ISSUE BUT NO FIX SINCE THE COMPUTER WOULD AGAIN ADJUST SHIFT POINTS. ANOTHER OPTION WAS TO TRADE UP TO A 6 CYL MODEL ( PLUS $10K) WHICH DOES NOT EXHIBIT THE PROBLEM. THIS IS ALSO A SAFETY ISSUE IF THIS OCCURED WHILE GOING INTO A WET CORNER AND EXPERIENCE A HARD SHIFT CAUSING TIRES TO LOOSE TRACTION. THE TAKE AWAY POINT FROM THIS COMMENT IS THAT GM FINALLY RECOGNIZES A SERIOUS SITUATION, UNFORTUNATELY THAT HAVE NO FIX OTHER THAT BUY A NEW 6 CYL MODEL. CLOSING COMMENT: THE 2010 MODEL HAS CLOSE TO A 100 SERVICE BULLETINS WHILE THE 2011 HAS ONLY ABOUT 10. OBVIOUSLY THE 2010 WAS AN EXPERIMENT (BETA TEST) AND WE HELPED THEM FIX PROBLEMS BY DRIVING AND COMMENTING ON ISS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 55 MPH WHEN A NOISE WAS A HEARD FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE INTERIOR ENGINE WALLS WERE SCARRED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,954 AND THE CURRENT MILEAGE WAS 48,900.
WIPERS STOPPED WORKING SUDDENLY WHILE TRAVELING ON FREEWAY IN HEAVY RAIN. MANAGED TO MOVE TO RIGHT HAND LANE AND EXIT FREEWAY AT THE NEXT EXIT BUT VISIBILITY WAS NEARLY ZERO. I TOOK MY CAR IN FOR SERVICE AND THE DEALER REPLACED THE WIPER TRANSMISSION. ON REVIEW OF THE FAILED PART I COULD SEE THAT ONE OF THE PLASTIC INSERTS ON THE BALL JOINTS HAD FAILED/DEFORMED ALLOWING THE LINKAGE TO SEPARATE. DEALER SUGGESTED THAT THIS MAY HAVE BEEN A RESULT OF WINTER USAGE WHERE THE BLADES WERE FROZEN CAUSING HIGH LOADS ON THE JOINTS. REPAIRED PARTS WERE KEPT BY DEALER AND WERE TO BE RETURNED TO GM FOR WARRANTY REVIEW. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE SIDE AIR BAG DEPLOYED INTERMITTENTLY. THE DEALER REPLACED THE AIR BAG ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,800 AND THE CURRENT MILEAGE WAS 24,805. UPDATED 2/23/12 *CN
I HAVE A 2010 CHEVY EQUINOX THAT HAS A HARD SHIFT BETWEEN 31 AND 48 MPH. I HAVE TAKEN IT TO THE DEALERSHIP 8 TIMES AND STILL NO FIX. THE GM ENGINEER FOR THE OK AREA CAME DOWN AND DROVE IT LESS THEN 5 MILES AND SAID HE THINKS IT IS MY DRIVING HABITS. TOOK IT BACK AND THE GM AREA REP DROVE IT LESS THEN 5 MILES AND SAID IT WAS NORMAL FOR THE 6 SPEED TRANSMISSION TO DO THAT. I CAN NOT GET THE DEALERSHIP TO DO ANYTHING BECAUSE GM SAYS IT IS OK. *TR
MY NEW 2010 CHEVY EQUNOX DEVELOPED A PROBLEM WITH ITS ELECTRIC STEERING AFTER IT GOT WARMED UP AND AS DRIVING SPEED INCREASED. DEALERS KEPT TELLING US THAT THERE WAS NO ISSUE SINCE THEY COULD NOT DETECT AN ERROR CODE. ON TRIP TO FLORIDA, STEERING BECOME SO DIFFICULT THAT IT TOOK TWO HANDS TO STEER AT ANY SPEED ABOVE 50 MPH. DEALER (VIENCE FL.) FINALLY CHANGED OUT COMPLETE STEERING GEAR AND PROBLEM WENT AWAY! *TT
PURCHASED 2010 EQUINOX LS ON 8/14/09. THE VEHICLE HAS INCURRED NUMEROUS VISITS TO THE DEALERSHIP TO CORRECT A MAJOR WATER LEAKAGE PROBLEM,DEFECTIVE MODULE WHICH CONTROLLED DASHBOARD FUNCTIONS INCLUDING HEAT AND DEFROST AND A SEVERE OIL CONSUMPTION CONDITION WHICH REMAINS UNRESOLVED. COMPLAINTS OF ENGINE KNOCKING WERE REPORTED TO 2 DEALERSHIPS WITH NO RESOLVE. APPROXIMATELY 6 WEEKS AGO THE VEHICLE EXPERIENCED THE SAME KNOCKING AND CHECK ENGINE LIGHT. THE DEALER REPLACED THE TIMING CHAIN,THERMOSTAT ALONG WITH VARIOUS SEALS AND VALVES. THIS PAST MONDAY THE VEHICLE EXPERIENCED THE SAME TAPPING NOISE AND SHUTTERING,AFTER WAS DETERMINED THE VEHICLE HAD NO OIL THE VEHICLE WAS TOWED TO THE DEALER WERE THEY DISCOVERED THE CAR HAD CONSUMED OVER SIX QUARTS OF OIL WITH NO VISIBLE SIGNS OF OIL LEAKAGE ANYWHERE. THE WERE ADVISED BY GM TO DO AN OIL CONSUMPTION TEST OVER 5000 MILES WITH A BI-WEEKLY INSPECTION BY THE DEALER. A RESEARCH OF INTERNET FORUMS REVEALED THIS SITUATION TO BE A COMMON COMPLAINT WITH VARIOUS CONCESSIONS MADE TO OTHER OWNERS. THIS IS A DANGEROUS DEFECT THAT CAN LEAVE A DRIVER STRANDED IN THE HEAT OF SUMMER OR DEAD OF WINTER WITH LIFE THREATENING POSSIBILITES. THIS MATTER DESERVES YOU IMMEDIATE ATTENTION. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH AND DOWN A STEEP HILL WHEN THE GEAR FAILED TO ENGAGE. THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKES REPEATEDLY IN ORDER FOR THE GEARS TO RESPOND. THE CONTACT STATED THAT THE GEARS WOULD ONLY SHIFT FROM FIRST TO THIRD, BUT NOT SHIFT INTO ANY LOWER GEARS WHEN ATTEMPTING TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE COMPUTER WAS RESET YET THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO LOWER GEAR, MOST OF THE TIME. UPDATED 10/24/11
JERKING IN STEERING WHILE DRIVING AT HIGHWAY SPEED. ROBERTS CHEVROLET OF PLATTE CITY, MO REPAIRED THE STEERING. WHEN TAKEN IN THEY STATED THEY HAD NOT HEARD OF THE PROBLEM. I HAD QUESTIONED THE SITUATION ONE OTHER TIME AT AN OIL CHANGE. THE STEERING JERKING WAS GETTING MORE INTENSE OVER TIME, SCHEDULED FOR IT TO BE CHECKED ON JUNE 30, 2011. ON MY REPAIR ORDER #192798 IT IS STATED REPLACED STEERING GEAR. WHEN I PICKED UP THE CAR I WAS INFORMED THEY COULD NOT FIND ANYTHING, BUT THEY FOLLOWED UP WITH GM AND GOT A BULLETIN #PIT4992A. THEY PERFORMED THE SERVICE LISTED IN THE BULLETIN. AS OF TODAY THAT SEEMS TO HAVE FIXED THE PROBLEM. THE REASON FOR LISTING THE COVERED SERVICE IS THE PROBLEM SEEMED TO BE GETTING WORSE WITH ONLY 18,000 MILES. THERE HAS NOT BEEN A RECALL SO FAR AS I KNOW. WE THE JERKING GETTING WORSE WITH TIME I WAS NOT SURE IF IT COULD CAUSE A COMPLETE STEERING LOSS WHILE DRIVING.
MILDEW SMELL IN CAR FROM AIR VENTS, AND ALSO STRONGER SMELL FROM WINDOW WELLS WHEN WINDOWS ARE ROLLED DOWN. FIRST, DEALERSHIP REPLACED CABIN AIR FILTER. DIDN'T CORRECT PROBLEM. TWO WEEKS LATER, TOOK IT BACK AND THEY DETERMINED DRAIN HOLES IN ALL FOUR DOORS WERE "CLOGGED" AND MILDEW WAS BUILDING UP INSIDE DOORS. DEALERSHIP CLAIMS THEY TOOK APART ALL DOORS, CLEANED AND SPRAYED INSIDE WITH DISINFECTANT AND CLEANED OUT WEEP HOLES IN DOORS.- ALL WITHIN TWO HOURS. THEY TOLD US TO "KEEP AN EYE ON THE WEEP HOLES YOU'LL PROBABLY HAVE TO KEEP HAVING THIS DONE." THIS IS UNACCEPTABLE ON A BRAND-NEW CAR. IT CAUSES A TERRIBLE SMELL, AND AN UNSAFE RESPIRATORY ENVIRONMENT FOR PASSENGERS. *TR
THIS IS MY THIRD COMPLAINT, LAST CONFIRMATION NUMBER IS: 10398449. IT IS THE SAME VEHICLE WITH THE SAME COMPLAINTS FOR THE PAST 5 TIMES. MY CAR COULD NOT ACCELERATE. THE TACH READ UP TO 4-5 AND THE SPEEDOMETER AT 0MPH. MY DASH WAS BLINKING AND MY SERVICE ENGINE LIGHT WENT ON. I HAVE EXHAUSTED MY TIME IN A RENTAL VEHICLE AND I AM CURRENTLY WITHOUT A VEHICLE. PLEASE ADVISE ME. THIS CAR WAS PURCHASED 08/31/10, FIRST ISSUE OCCURRING AT 1900 MILES. *TR
HAVE BEEN HAVING THE STICKY STEERING PROBLEM OTHERS ARE COMPLAINING ABOUT. IT'S NOTICEABLE AT HIGHWAY SPEEDS ON A SMOOTH ROAD SURFACE AND SEEMS TO HAPPEN IN HOTTER, HUMID WEATHER. I BROUGHT IT TO THE DEALER TWO TIMES BEFORE TO BE CHECKED AND THEY TOLD ME JUST WHAT I THOUGHT THEY WOULD TELL ME. THERE ARE NO TROUBLE CODES STORED IN THE COMPUTER, THEY COULD NOT DUPLICATE THE PROBLEM AND OF COURSE GM IS NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS ONE. I FIND THAT HARD TO BELIEVE SINCE SO MANY OTHERS ARE COMPLAINING ABOUT THE EXACT SAME PROBLEM I'M HAVING. THE PROBLEM SEEMS TO BE WITH THE ELECTRIC POWER STEERING ON THE EQUINOX, IT REALLY DOES SEEM LIKE A HAZARD BECAUSE OF IT LOCKING UP WHICH IS VERY NOTICEABLE AND DEPENDING ON THE CIRCUMSTANCE COULD BE HARD TO HANDLE IF NEEDING TO STEER QUICKLY IN A SITUATION.
HAS A TAPPING NOISE IN THE ENGINE TOOK IT TO DEALER AND THEY SAID THAT THEY CAN,T HEAR OR FINE THE PROBLEM,I TOLD THE SHOPMANAGER THAT THEY WILL NOT FIND IT WILL THE WINDOW UP,ALSO STARTED THE SUV UP ONE MORNING AND THE FUEL RANG SAY 303 MILE I DROVE 7 MILES TO WORK AND SAW THAT IT SAID 294 SO THE SUV THAN US 9 GALLON OF GAS IN SEVEN MILES.THE MERCHANT SAID THAT WAS NORMAL THAT,S A LIE.THE DEALER JUST DON,T WANT TO FIX THE PROBLEM,IF IT NOT ANY MONEY IN IT FOR THEM THAN THEY DON,T WANT TO FIX THE PROBLEM. I DON,T WANT TO GO OUT OF TOWN AND THE MOTOR BLOW UP OR THE DEFROST STOP WORKING AND MY FAMILY GET HURT THAN IT,S ON.WENT TO TWO DEALER AND THEY COULDN'T HEAR THE TAPPING AND I AM STANDING THERE AND HEAR IT.ALL THIS MONEY THAT WE PAYING FOR THIS SUV THEY NEED TO FIX THE PROBLEM OR WE WILL GET ACTION 9 NEWS ON IT. *TR
I HAD ALREADY PROCESSED A VEHICLE COMPLAINT A FEW MONTHS AGO. THIS IS THE FIFTH TIME MY VEHICLE HAS BEEN IN THE SHOP WITH CHEVROLET. TWO OF THE FIVE TIMES (SO FAR) THEY WERE ONLY ABLE TO MAKE TWO REPAIRS, AND WERE CERTAIN THEY HAVE SOLVED THE PROBLEM. THE MOST RECENT OCCURRENCE WAS APRIL 29TH. I HAD JUST PICKED MY CAR UP FROM THOMAS CHEVROLET AFTER BEING SERVICED FOR THE SAME INCIDENT THE PAST 4 TIMES, WITH THEIR ASSURANCE MY VEHICLE WAS SAFE TO DRIVE. MY BOYFRIEND AND I WERE DRIVING ON I-95 SOUTH TOWARDS BALTIMORE, WHEN MY CAR GAVE OUT. THE RPMS WENT UP AND DOWN, TACH WAS ACCELERATING UP TO 8-9 AND MY SPEEDOMETER READ 0MPH. AT THE TIME WE WERE GOING 65MPH, AND THEN NEXT THING WE KNOW THE CAR AUTOMATICALLY DECELERATED 35MPH. MY BOYFRIEND HAD NO CONTROL OVER THE ACCELERATION OF THE VEHICLE. WE WERE IN A 5-LANE HIGHWAY AND HAD TO SAFELY GET OVER 4 LANES. WE WERE ALMOST KILLED/SEVERELY INJURED MULTIPLE TIMES BY CARS/TRUCKS, WHILE TRYING TO GET OVER THE LANES. THIS IS THE FIFTH TIME THIS HAS OCCURRED AND THIRD TIME I HAD ALMOST LOST MY LIFE. I AM IN SEVERE NEED OF ASSISTANCE. CHEVROLET HAS TOLD ME MULTIPLE TIMES "NOTHING IS WRONG WITH MY CAR, AND ASSURED MY SAFETY". THIS CAR IS DEFECTED AND I AM UNSURE AS TO HOW TO PROVE CHEVROLET IT IS UNSAFE. THE THOUGHT OF CONTINUING TO DRIVE THIS VEHICLE IS HORRIFYING. WHAT IS IT GOING TO TAKE TO SHOW THEM? MY LIFE? PLEASE ADVISE ME. *TR
MY 2010 CHEVY EQUINOX IS EQUIPPED WITH AN ELECTRIC POWER STEERING SYSTEM. AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 45 MINUTES, THE STEERING WHEEL STICKS OR BINDS WHEN TRYING TO MAKE MINOR LANE CORRECTION CHANGES. THIS IS MOST NOTICEABLE ON SMOOTH ROAD SURFACES AT HIGHWAY SPEEDS. AN EXTRA AMOUNT OF FORCE MUST BE APPLIED TO THE STEERING WHEEL TO GET IT TO MOVE AWAY FROM IT'S STUCK POSITION BUT ONCE IT DOES MOVE, THE EXTRA AMOUNT OF FORCE USED CAUSES THE STEERING WHEEL TO TRAVEL PAST IT'S INTENDED POSITION, CAUSING THE VEHICLE TO OVER CORRECT AND TRAVEL TOO FAR TO THE LEFT OR RIGHT. AT HIGHWAY SPEEDS, THIS CAN BE VERY DANGEROUS AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY DURING WET AND SLIPPERY ROAD CONDITIONS. THIS PROBLEM SHOULD BE TAKEN VERY SERIOUSLY. THIS VEHICLE HAS LESS THAN 9,000 MILES ON IT AND THIS CONDITION DID NOT EXIST UNTIL AROUND THE 8,000 MARK. *TR
OUR 2010 CHEVROLET EQUINOX HAS DANGEROUS STICKY STEERING AT SPEEDS OF AROUND 70 MPH. MORE EFFORT THAN NORMAL IS REQUIRED TO TURN THE STEERING WHEEL AT THESE SPEEDS, BUT THEN IT "BREAKS LOOSE" AND CAUSES THE VEHICLE TO SWERVE SLIGHTLY. THIS HAS OCCURRED SINCE I BOUGHT THE CAR NEW IN JANUARY 2010. THE LOCAL CHEVROLET SERVICE DEPARTMENT TEST DROVE IT AND SAID THIS WAS NORMAL. I STRONGLY DISAGREE! *TR
2010 EQUINOX LTZ DROVE TO WORK PUT THE CAR IN PARK AND TURNED THE IGNITION OFF TRIED TO GET OUT OF THE DOORS AND THE DOORS WOULD NOT OPEN. I TRIED TO OPEN THE DOOR WITH THE KEY FOB IT STILL WOULD NOT OPEN. I THEN TRIED TO UNLOCK THE DOOR WITH THE SWITCH ON THE DASH OF THE CAR AND IT GAVE A SMALL BEEP BUT STILL WOULD NOT UNLOCK. I TRIED TO OPEN ALL FOUR DOORS TO NO AVAIL. I OPENED THE BACK HATCH AND CRAWLED OUT THROUGH IT. I TOOK THE CAR TO THE DEALER TO THEM LOOK AT IT AND THEY SAID THAT THEY COULD NOT FIND ANYTHING. I WAS REALLY AFRAID BECAUSE IF THERE WAS A FIRE I COULDN'T GET OUT. *TR
2010 CHEVROLET EQUINOX LT W/ 2LT PACKAGE 40K MILES - AIR BAG SENSOR FAILURE/WARNING LIGHT ON. SENSOR FAILURE DUE TO USE OF ELECTRONIC DEVICES(CELL PHONE, GPS, LAPTOP, OR ANYTHING THAT CAN INTERFERE WITH AIRWAY FREQUENCY WAVES) IN VEHICLE. ISSUE OCCURS ON OCCASION WHEN USING CELL PHONE IN CAR. CHEVROLET DEALERSHIP RESET THE SENSORS. *TR
I PURCHASED A BRAND NEW EQUINOX FROM CHEVROLET IN 08/31/2010. SINCE 10/30/2010, I'VE HAD ONGOING ISSUES WITH THIS VEHICLE. TWO INCIDENTS OF WHICH, I ALMOST HAD NEAR-DEATH CAR ACCIDENTS. THIS IS THE THIRD TIME I AM IN A RENTAL CAR, TOTALING TO ABOUT A MONTH SO FAR IN RENTALS. FIRST INCIDENT IN OCTOBER, I HAD TO DRIVE WITH MY HAZARDS ON TO EVEN GET TO THE DEALERSHIP. MY SPEEDOMETER AND TECH WOULD ACCELERATE, HOWEVER, IT FELT LIKE I WAS IN NEUTRAL. IT WAS SERVICED FOR ABOUT 2-3 WEEKS AND THEY SAID THEY FIXED THE PROBLEM. THEN 2 WEEKS AGO, I HAD JUST GOT OFF A 3-LANE 65 MPH HIGHWAY, WHEN MY VEHICLE STALLED ON ME. I REMEMBER LOOKING DOWN AT THE DASH WHILE I WAS DRIVING, THE SPEEDOMETER SAID I WAS GOING 100 MPH BUT I WASN'T MOVING. I WAS NEARLY REAR-ENDED BEING ON A HIGHWAY. LUCKILY, I WAS ABLE TO GET OVER A LANE AND PULL OVER. THE CAR WOULDN'T ALLOW ME TO MOVE OR REVERSE. I WAS IN A RENTAL FOR ABOUT A WEEK WHILE THEY EXAMINED MY CAR. CHEVROLET/GM SAID THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY CAR AND FORCED ME TO RETURN THE RENTAL AND DRIVE MY CAR. I HAVE WRITTEN DOCUMENTATION STATED THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY VEHICLE. NOW THE THIRD INCIDENT, I WAS DRIVING IN PHILADELPHIA ON A WAY TO A WEDDING. MY CAR STALLED MULTIPLE TIMES, CAUSING ME TO PULL OVER ON BROAD STREET ABOUT 4 TIMES, JUST TO TURN MY CAR OFF AND ON TO ATTEMPT TO MOVE IT. IT WAS A HAZARD TO MYSELF AND ON THE ROAD, I ALMOST GOT HIT MULTIPLE TIMES. CHEVROLET SAID THEY FOUND THE PROBLEM WITH MY CA
ON JAN 17TH,2011 MY VEHICLE WAS WRECKED BY THE DEALER ON SITE OF DEALERSHIP. THE WHOLE FRONT END WAS CAVED IN ON CENTER. THE DRIVER A MECHANIC AT DON WOODS CHEVROLET WAS DRIVING AT A HIGHER THEN NORMAL SPEED. HE HIT A POLE DEAD CENTER AND THE AIR BAG DID NOT DEPLOY. THE DRIVER WAS INJURED TO WHAT EXTENT I AM NOT SURE, BUT I AM NOT WANTING THIS CAR BACK FEELING THE AIRBAG MAY DEPLOY AT ANYTIME DUE TO THE HIT IT TOOK OR IT ISN'T SAFE AND WILL NOT DEPLOY UPON AN ACCIDENT. *TR
2010 CHEVY EQUINOX. CONSUMER STATES VEHICLE "POWERED DOWN" *TGW THE CONSUMER STATED THE DASHBOARD READ OBD2 MALFUNCTION INDICATOR LAMP SERVICE REQUIRED AND THE STABILI-TRAK LIGHT ILLUMINATED. THE CONSUMER STATED SHE THEN RECEIVED A RECALL LETTER REGARDING THE SOFTWARE IN THE CENTER INSTRUMENT PANEL WHICH COULD CAUSE THE HEATING, AIR CONDITION, DEFROSTER, RADIO CONTROL AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE. THE CONSUMER STATED THE LIGHTS WERE IN FACT FLICKERING AND THEN THE ENTIRE INSTRUMENT PANEL WENT OUT, POWERED ON A LITTLE AND THEN DIMMED AGAIN. *JB
"SERVICE AIR BAG" LIGHT HAS COME ON, AND THE WARNING CHIME GOES OFF EVERY 20 SECONDS. FIRST INCIDENT OCCURRED ABOUT 2 MONTHS AFTER TAKING DELIVERY OF THE NEW 2010 EQUINOX. OAKLAND, CA CHEVY DEALER INFORMED US THAT WITH THIS LIGHT ON, THERE IS NO AIRBAG PROTECTION. THE DEALERSHIP REPLACED A "FAULTY MODULE". ABOUT ONE MONTH LATER, THE SAME PROBLEM OCCURS. I TRY CALLING THE OAKLAND DEALERSHIP TO BRING THE CAR IN, AND NO ANSWER. AFTER 2 WEEKS OF CALLING, I STOP BY DEALERSHIP AND IT'S CLOSED. I TAKE THE CAR TO THE NOVATO DEALERSHIP (40 MILES AWAY), THEY ACKNOWLEDGE THERE IS A PROBLEM, BUT CANNOT PROVIDE A LOANER CAR BECAUSE THEY DO NOT KNOW IT WILL TAKE LONGER THAN 6 HOURS TO FIX. I HAVE NO WAY OF GETTING HOME. SO I DRIVE THE CAR HOME (WITH NO AIRBAGS). I HEAR THE OAKLAND DEALERSHIP IS OPENING UNDER NEW OWNER, SO I WILL TAKE CAR BACK TO THEM WHEN THEY OPEN. I DRIVE THIS CAR AS LITTLE AS POSSIBLE BECAUSE OF THE PROBLEM. *TR
OUR 2010 EQUINOX 2LT 2.4L (4 CYL) THAT WE BOUGHT IN AUG. 2009 STARTED HAVING STALLING/ROUGH IDLE PROBLEMS AFTER A YEAR, WE TOOK IT TO THE DEALER 5 TIMES. THEY KEPT SAYING THAT THERE IS CASTING SAND CLOGGING THE SOLNOIDS.THEY CLAIMED TO CLEAN IT OUT EACH TIME. THEY FINALLY GAVE US A NEW ENGINE BUT WE DON'T FEEL SAFE DRIVING IT BECAUSE WE ARE STARTING TO FEEL THE SAME PROBLEMS AGAIN. THERE IS A BULLETIN FOR ALL THIS. WE HAVE CONTACTED GM AND THEY WON'T HELP US. I GUESS WE WILL HAVE TO CALL A LEMON LAWYER. I HAVE SEEN OTHERS WITH THIS PROBLEM. WHY WON'T GM DO ANYTHING FOR US OR REALLY IT? *TR
MY WIFE AND I BOUGHT A PREOWNED 2010 EQUINOX WITH LOW MILEAGE AND A SHORT TIME LATER I WAS CHECKING FLUID LEVELS AND NOTICED THE OIL WAS 2QTS LOW, ADDED OIL. SHORT TIME LATER WE WENT ON A TRIP AND A WHILE LATER I CHECKED OIL LEVEL AND IT WAS DOWN A QUART. CALLED CHEVY DEALER WHERE IT WAS BOUGHT AND THEY SAID THEY WOULD DO A OIL CONSUMPTION TEST TO SEE HOW MUNCH OIL IT WAS USING. DEALER SHIP CHANGED OIL AND WAS DOWN A QUART. SERVICE TECHNICIAN SAID HE HAD NO IDEAL WHERE THE OIL WAS GOING, AND I TOLD HIM IT WAS PRETTY CLEAR THAT THE MOTOR WAS BURNING IT, NUMBER ONE THE TAILPIPE WAS BLACK AS THE ACE OF SPADES AND THERE MUST BE A FACTORY DEFECT IN THE ENGINE. I HAVE SPOKE WITH GM HEAD OFFICE ABOUT THIS AND THEY DID GIVE ME A CLAIM NUMBER. *TR
AIR BAG LIGHT ON THE DRIVER'S INSTRUMENTATION ILLUMINATES WHEN TEMPERATURES DROP BELOW MID-20'S. THIS HAS HAPPENED BEGINNING IN LATE NOVEMBER OR EARLY DECEMBER 2010. THE DATE BELOW (JAN. 23, 2011) IS TODAY'S DATE, SINCE IT HAPPENED AGAIN THIS MORNING. I HAVE TAKEN IT TO THE DEALER, WHICH SAYS ONLY THAT THERE WAS A CODE BUT NO INDICATION AS TO WHAT IS WRONG. DEALER RESET CODE. ALSO CONTACTED ONSTAR WHEN IT OCCURRED AND RECEIVED A CODE BACK (B0023). DEALER VERIFIED THAT THEY PULLED THE SAME CODE. WE PURCHASED THE CAR IN NOVEMBER 2009, BUT HAD NO PROBLEMS THE FIRST WINTER. WE ARE NOW IN THE SECOND WINTER, WHEN THE PROBLEM SHOWED UP. IT DOESN'T MATTER IF SOMEONE IS SITTING IN PASSENGER SEAT OR NOT, AND IT DOESN'T MATTER IF WE ARE DRIVING OR PARKED (IT ACTUALLY COMES ON WHEN WE START THE CAR IN VERY COLD WEATHER, SO THE CAR IS NOT MOVING AT THIS POINT). BUT THE AIR BAG LIGHT DOES ILLUMINATE (ALMOST A GUARANTEE) WHEN THE TEMPERATURE DROPS BELOW 25 DEGREES. AFTER DRIVING SEVERAL MILES OR SEVERAL MINUTES, THE LIGHT GOES OUT. I SUSPECT (AND THE DEALER CONCURS) THAT IT MAY BE WIRE HARNESS OR SENSOR CONTACTS THAT ARE SEPARATING IN EXTREME COLD (DUE TO METALLIC CONTRACTION). DEALER SAID THE FACT THAT THE LIGHT COMES ON SHOULD BE NO PROBLEM IF IT GOES OFF AFTER A WHILE. I CHALLENGED HIM ON IT AND ADDED, "YES, AS LONG AS THE VEHICLE IS NOT INVOLVED IN AN ACCIDENT DURING THAT TIME," AT WHICH STATEMENT DEALER SERVICE MAN HEM-HAWED AROUND. I THINK THIS IS AN ISSUE. *LN
A FEW ISSUES...... THE BIGGEST BEING THE FACT THE VEHICLE WAS BRAND NEW IT HAS HAD A SHAKE IN THE STEERING WHEEL AS WELL AS THE WHOLE VEHICLE. YOU CAN VISUALLY SEE AND FEEL THE STEERING WHEEL SHAKE WHILE DRIVING. HAD IT INTO THE DEALERSHIP ON MANY OCCASIONS, THEY BALANCES THE TIRES, CHECKED THE WHEELS, GUARANTEED ME IT WAS THE TIRES, REPLACED 2 AND SAID ALL FIXED! NOPE ANNOYED THAT THIS WAS THE 5TH VISIT, ASKED FOR 4 NEW TIRES AND I PAID THE DIFFERENCE TO UPGRADE FROM THE HANKOOK'S TO THE MICHELIN'S. PICKED VEHICLE UP AND THE SHALE WAS STILL THERE, AND THEY SCRATCHED 2 OF THE WHEELS WHILE CHANGING THE TIRES. ADVISED THE DEALERSHIP I WOULD ADDRESS THIS WHEN I NEEDED AN OIL CHANGE AS I HAD ENOUGH! TOOK IT IN ON A TUESDAY AM THEY ADVISED ME THEY WERE GOING TO CHANGE A AND TRY A FEW THINGS.... FRIDAY THEY CALL ME AND SAY THEY ALSO HAD AN ENGINEER FROM HEAD OFFICE LOOK AT IT, AND NO FIX! SO I HAVE TO GO PICK UP A VEHICLE THAT I BOUGHT BRAND NEW, AND IT SHAKES? I WOULD HAVE BOUGHT USED! I AM NOW GOING TO TALK TO THE OWNER AND SAY THIS IS NOT ACCEPTABLE! APPARENTLY ITS A V6 ISSUE? THE 09 AND 11 HAVE THE SAME ISSUE? REALLY? I ALSO HAVE HAD A STICKY NOTE ON THE DASH TO COVER THE CHROME CLIP USED TO OPEN THE STORAGE AREA ON THE DASH. AS IT SHINES RIGHT IN YOUR EYES WHILE DRIVING? AGAIN HAS NO ONE TEST DROVE THESE VEHICLES? NOT IMPRESSED THAT I SPENT 47K AND HAVE A LEMON! *TR
STEERING STICKS WHEN HAVING TO MAKE A SLIGHT ADJUSTMENT IN KEEPING THE VEHICLE TO DRIVE IN STRAIGHT LINE. THIS OCCURS WHEN DRIVING ON A FREEWAY AT SPEEDS ABOVE 50 MPH. THE STEERING ALSO STICKS WHEN STEERING INTO A SLIGHT BEND ON A FREEWAY. THIS CAUSES AN OVER CORRECTION IN KEEPING THE VEHICLE IN THE DESIRED PATH. THIS OVER CORRECTION DOES NOT RESULT IN DRIVING THE VEHICLE OUTSIDE OF THE LANE UNLESS YOU WERE ALREADY RIDING THE DIVIDER BETWEEN LANES. *TR
I BOUGHT A 2010 CHEVROLET EQUINOX IN JULY OF 2010. IT HAD 5,500 MILES ON IT WHEN I STARTED SEEING PATCHES OF THOUSANDS OF TINY CRACKS ON THE WINDSHIELD. YOU COULD ONLY SEE THEM WHEN THE CAR WAS FACING THE SUN. I WASHED THE CAR ALL SUMMER MYSELF, AND I WAS VERY CAREFUL. I TOOK IT TO THE DEALER, AND HE POINTED OUT THAT IT COVERED THE WINDSHIELD AND ALL THE SIDE AND BACK WINDOWS. IT LOOKS LIKE SOMEONE SANDED ALL THE WINDOWS WITH A FINE SANDPAPER. HE SAID THAT HE HAS SEEN THIS MANY TIMES BEFORE, BUT GM WILL NOT DO ANYTHING ABOUT IT, BECAUSE THEY SAY IT IS NOT A DEFECT. THEY SAID THE CAUSE IS FREQUENT WASHES AT TOUCHLESS CAR WASHES, OR SOME MILEAGE. GM KNOWS THEY HAVE A PROBLEM, BECAUSE THEY PUT OUT A SERVICE BULLETIN ON IT. IT IS #00-08-48-005D. IT COVERS 2011 AND PRIOR GM PASSENGER CARS AND TRUCKS. IT SAYS IN THE BULLETIN THAT THE REPAIR WILL REQUIRE REPLACING ALL THE GLASS ON THE CAR. WHEN YOU DRIVE INTO THE SUN, THE THOUSANDS OF TINY CRACKS BLIND YOU AND SUNGLASSES DON'T HELP. THEY SAID AS A GESTURE OF GOOD WILL, THEY WILL REPLACE THE WINDSHIELD, BUT NONE OF THE OTHER GLASS. I AM STUCK WITH A CAR WITH 6500 MILES ON IT WITH DEFECTIVE WINDOW GLASS THAT GM SAYS IS TOO BAD, BUT IT IS NOT COVERED UNDER THE 3 YEAR OR 36,000 MILE WARRANTY. *TR
+2010 EQUINOX LIFTGATE GOES ALL THE WAY UP, BUT IN A COUPLE OF SECONDS SLOWLY COMES BACK DOWN TO ABOUT 3/4 OPEN. I TRIED EVERYTHING TO CORRECT THE PROBLEM. COULD NOT FIND ANYTHING ON THE INTERNET OF ANYONE ELSE HAVING THIS PROBLEM. *TR
WHILE DRIVING ON LEVEL PAVEMENT AT 65 MPH, WITH MY CRUISE CONTROL ON, ALL OF A SUDDEN, THE VEHICLE DOWNSHIFTED 2 GEARS, AND THE TACH ROSE TO 5300 RPMS. I TAPPED THE BRAKE PEDAL, AND IT DISENGAGED THE CRUISE AND PROCEEDED IN A NORMAL CONDITION. *TR
JUST ONE DAY THERE WASN'T HEAT ON MY 2006 CHEVY EQUINOX WITH 50,900 MILES. WITHOUT HEAT FROST COULD FORM ON THE WINDSHIELD AND BLOCK VISIBILITY. A QUICK CHECK ON THE NET INDICATED A COMMON PROBLEM (LATENT DEFECT?) THAT THE STUB TO THE ACTUATOR ON THE TEMPERATURE BLEND DOOR BREAKS OFF. I TOOK IT TO A CHEVY DEALER AND IT TOOK THEM 8.5 HOURS TO REPLACE THE TEMPERATURE BLEND DOOR. *TR
TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON 10/27/10 26 DAYS AFTER I PURCHASED THIS NEW VEHICLE. THEN THE SERVICE TRACTION CONTROL MESSAGE CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT. WHILE TRYING TO GET OUT OF TRAFFIC AND PARK,AS I SHIFTED FROM REVERSE TO DRIVE,THE VEHICLE KEPT ROLLING BACKWARDS. THE GEAR SHIFT ILLUMINATION WAS NO LONGER HI-LIGHTING WHAT GEAR I WAS IN. I HAD THE VEHICLE TOWED TO THE DEALERSHIP'S SERVICE DEPT AND THEY CLAIM THAT THEY NOT ONLY CANNOT DUPLICATE THE PROBLEM BUT THAT THEY CANNOT FIND ANY PROBLEM AT ALL AND EXPECT ME TO PICK UP THIS VEHICLE AND MAKE PAYMENTS FOR THE NEXT SIX YEARS ON IT. WHEN THIS INCIDENT OCCURRED,MY FIRST MONTHLY PAYMENT WASN'T EVEN DUE YET. MY [XXX] YEAR OLD SON WAS IN THE VEHICLE WITH ME AND WE COULD HAVE BEEN IN AN ACCIDENT. GM AND THE DEALERSHIP (BRYNER CHEVEROLET) REFUSE TO GIVE ME A REPLACEMENT VEHICLE OR RETURN MY DOWN-PAYMENT. THEY ACTUALLY,EXPECT ME TO PUT MY LIFE AT RISK TO PROVE TO THEM THAT THIS INCIDENT REALLY OCCURRED. UNDER THE LEMON LAW,I AM REQUIRED TO GIVE THEM 3 CHANCES TO FIX THE PROBLEM. HOW CAN I DO THIS IF THEY CANNOT FIND THE PROBLEM TO FIX. ALSO AM I SUPPOSED TO PUT MYSELF AND OTHERS IN DANGER TO PROVE THAT THERE IS A PROBLEM? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE PROBLEM IS WITH THE STEERING. AFTER THE VEHICLE HAS BEEN DRIVEN FOR MORE THAN AND 1/2 HOUR, IT BECOMES STICKY ON EACH SIDE OF THE CENTER. I HAVE HAD NO SERIOUS PROBLEMS AS OF YET, BUT THE LONGER IT IS DRIVEN, THE WORSE IT GETS. WHEN THIS OCCURS, THE NATURAL RESPONSE IS TO CORRECT AND SOMETIMES THIS CANBE QUITE SCARY OR NERVE RACKING. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE AND THEY CLAIMED THERE WAS NOTHING WRONG.
ON AUG 15, 2010 MY NEW CHEVY EQUINOX, WITH ONLY 717 MILES ON IT, STALLED IN THE MIDDLE OF THE ST. IT WAS TOWED (MIRAK CHEVROLET) ON SUNDAY AUG 15TH, AND THEY DIDN'T FIX THE PROBLEM UNTIL TUES. AUG 24TH. IN THE INTERIM I HAD BEEN TOLD THAT THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND FINALLY A WHOLE NEW TRANSMISSION HAD TO BE ORDERED. I HAVE CALLED THE CHEVROLET CORP. AND THE GM EXECUTIVE OFFICES TO INFORM THEM THAT THIS IS COMPLETELY UNACCEPTABLE. A BRAND NEW CAR ONLY 3 WEEKS OLD SHOULD NOT NEED A NEW TRANSMISSION. I TOLD THEM THAT I DON'T WANT THE CAR BECAUSE I HAVE A CHILD AND I DO NOT FEEL SAFE IN IT. GM TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO; I HAD TO TAKE IT BACK. ON NOV 1ST I WAS DRIVING HOME WITH MY DAUGHTER AFTER WORK AND MY CAR STALLS AGAIN IN RUSH HOUR TRAFFIC. THIS TIME I HAD MY VEHICLE TOWED TO THE DEALERSHIP THAT I BROUGHT IT FROM (QUIRK CHEVROLET), AND CALLED GM AGAIN TO NOTIFY THEM OF WHAT HAPPENED. THE SERVICE ADVISOR WHO WAS DEALING WITH MY VEHICLE [XXX] SAID THAT THE PROBLEM THIS TIME WAS DUE TO DEBRIS GETTING INTO THE CAM SHAFT SCREEN/FILTER. I TOLD GM THAT I DO NOT WANT THAT CAR ANYMORE, EITHER GIVE ME A NEW CAR OR REFUND MY MONEY AND I WILL TAKE MY BUSINESS ELSEWHERE. AGAIN, THEY TOLD ME THAT I HAVE TO TAKE THE CAR BACK AND THERE WAS NOTHING THEY COULD DO. I TOLD THEM THAT THIS IS A VEHICLE THAT STALLS IN THE MIDDLE OF THE STREET WHILE DRIVING. THIS IS A HUGE SAFETY ISSUE! ON NOV. 4TH I WENT TO THE DEALERSHIP TO GET MY CAR. [XXX] LET ME TRANSFER M
STICKY STEERING, THE STEERING WHEEL STICKS AND YOU HAVE TO GIVE IT A SLIGHT TUG TO THE LEFT OR RIGHT TO GET IT TO MOVE OFF THE CENTER. IT IS NOTICEABLE ON GOOD SURFACES. I WORRY ABOUT THE SAFETY OF THE STEERING ESPECIALLY IF THE SURFACE IS SLIPPERY. STARTED IN SEPT 2010. *TR
MY 2010 CHEVROLET EQUINOX STEERING BINDS UP AFTER THE VEHICLE IS WARMED UP. THE BINDING HAPPENS WHEN TURNING SLIGHTLY TO THE RIGHT OR LEFT FROM A STRAIGHT AHEAD POSITION. IT IS MOST NOTICEABLE ABOVE 50 MPH. THE BINDING CAUSES THE DRIVER TO OVER CORRECT AND MAY CAUSE AN ACCIDENT IN WET OR SNOW CONDITIONS. AFTER THE STEERING BEGINS TO BIND, IT INTERMITTENTLY BINDS AT ALL SPEEDS DURING THAT DRIVE. WHEN THE VEHICLE COOLS DOWN THE STEERING RETURNS TO NORMAL. I TOOK THE VEHICLE TO THE DEALER ON 10-13-2010 AND DEMONSTRATED THE PROBLEM TO THEIR "FRONT END" TECHNICIAN. HE EXPERIENCED THE PROBLEM BUT HAD NO CLUE AS TO WHAT THE PROBLEM IS. HE SAID HE WOULD CALL TECHNICAL ASSISTANCE ON 10-19-2010. *TR
I OWN A 2010 CHEVY EQUINOX LTZ. I PURCHASED THE VEHICLE IN APRIL. SOON AFTER WE NOTICED A DEFINITE CLUNKING SOUND WHEN THE CAR SHIFTED FROM 2 TO 3 GEAR, AROUND 3000 RPM. IT ONLY HAPPENS OCCASIONALLY. I HAVE FOUND OTHERS WITH THE SAME PROBLEM. IS GM GOING TO LOOK INTO THIS PARTICULAR PROBLEM? *TR
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A KNOCKING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT SHOULD USE HIGHER GRADE FUEL TO QUIET THE NOISE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,500.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →