I WAS ATTEMPTING TO MAKE A RIGHT HAND TURN FROM A PARKING LOT ONTO A MAIN STREET. THE STEERING WHEEL WOULD NOT TURN WITHOUT GREAT FORCE AND I ENDED UP ON WRONG SIDE OF ROAD. I GOT THE CAR TO A REPAIR PLACE AND WAS TOLD THE POWER STEERING MOTOR HAD BURNT UP AND THE STABILIZER LIGHT HAD JUST CAME ON. THIS HAPPENED WITHOUT ANY FOREWARNING. I WAS LUCKY THERE WAS NOT ANY TRAFFIC OR I WOULD OF BEEN INVOLVED IN A HEAD ON COLLISION. I NOW UNDERSTAND THIS IS VERY COMMON WITH THIS VEHICLE AND SHOULD OF BEEN A RECALL BY GENERAL MOTORS. THE DANGER THIS COULD CAUSE AS IT OCCURS WITH NO WARNING AT ALL. MY COST TO REPAIR THIS WAS $1400. *TR
2007 Chevrolet Equinox complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
CRACKED FUEL PUMP. GAS LEAKING. EXTREME FIRE HAZARD. THERE WAS NO SINGLE INCIDENT. IT'S MY UNDERSTANDING THERE WAS A RECALL FOR THESE FUEL PUMPS. *TR
NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG. TOOK CAR IN FOR SERVICE 8/25/12, FOUND THAT THE PLASTIC PART OF THE FUEL PUMP WAS CRACKED AND COST APPROXIMATELY $909 TO REPAIR. FIND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE (NHTSA CAMPAIGN ID NUMBER: 12V459000), AS WELL A CORRESPONDING RECALL FOR SAME ISSUE ON SELECT SUZUKI XL7 (NHTSA CAMPAIGN ID NUMBER:12V597000). I CONTACTED GM CUSTOMER ASSISTANCE BY PHONE (800-243-8872) TO FIND OUT IF MY VEHICLE WAS COVERED, WAS TOLD NO, ONLY BECAUSE IT WAS NOT ORIGINALLY TITLED IN ONE OF THE FOLLOWING STATES "ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS". WAS TOLD BY GM CUSTOMER ASSISTANCE THAT THEY WOULD CONTACT ME IF IT WAS DECIDED THAT MY VEHICLE WOULD BE COVERED. I HAVE NOT HEARD ANYTHING FROM THEM, I CAN PROVIDE A CASE # UPON REQUEST. WHAT DIFFERENCE DOES IT MAKE WHERE THE CAR WAS TITLED, DID NOT MY VEHICLE COME DOWN THE SAME ASSEMBLY LINE. SO IN EFFECT BECAUSE MY CAR IS NOT COVERED IT IS OK THAT THE FUEL PUMP CRACKED, AND HAD IT CAUGHT OR CAUSED A FIRE THAT WOULD BE OK AS WELL. WOULD LIKE SOME ASSISTANCE TO GET GM TO ACKNOWLEDGE THAT THIS IS THE SAME ISSUE, NOT PENALIZE ME BECAUSE I LIVE IN OHIO AND REIMBURSE ME THE COST FOR THE REPAIR $909. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANICS ADVISED THE CONTACT THAT THE PLASTIC SUPPLY PORT ON THE FUEL PUMP WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT SHE WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE BEGAN TO SMELL GASOLINE. THE SMELL BECAME STRONGER AND AFTER TIME, BECAME NOTICEABLE OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A FUEL LINE WAS CRACKED. AFTER AN ONLINE SEARCH, THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
EXTREME GASOLINE SMELL FROM RIGHT REAR OF VEHICLE. TOOK VEHICLE TO DEALERSHIP AND THE REPLACEMENT OF THE FUEL PUMP MODULE COST $998.47. WE RECEIVED A RECALL NOTICE #12190 , SUBMITTED A CLAIM AND WAS DENIED DUE TO THE LEAK WAS ON THE DISCHARGE LINE INSTEAD OF THE VENT LINE.THE WHOLE PART IS FAULTY AND CAN CAUSE A FIRE OR SERIOUS INJURY. *TR
THE CHEVY EQUINOX HAS A HISTORY OF WATER LEAKING INTO THE SPARE TIRE WHEELWELL. MY 2007 EQUINOX IS NO EXCEPTION. IT WAS REPAIRED IN 2009 UNDER WARRANTY. THE REPAIR LASTED FOR A WHILE THEN THE WHEELWELL STARTED FILLING UP WITH WATER AGAIN. LAST SUMMER I WAS USING A WET AND DRY VAC TO TAKE THE WATER OUT, ONLY TO HAVE IT FILL UP LATER ON. GM PUT OUT A MAINTENANCE BULLETIN IN 2009 FOR THIS PROBLEM. THEIR INSTRUCTIONS DID NOT FIX THE PROBLEM. THERE IS NO RECALL FOR THIS, WHY I DON NOT KNOW. THE WATER CREATES A TERRIBLE SMELL, FOGS UP THE WINDOWS ON THE INSIDE, CREATES ICE ON THE INSIDE OF THE WINDOWS DURING THE WINTER, CAN CREATE MOLD THROUGHOUT THE CARPETING AND SEATS AND IS JUST A COMPLETE PAIN IN THE ASS TO KEEP DEALING WITH THIS. WHY HAS THERE BEEN NO RECALL ON THIS ISSUE? MANY, MANY, MANY COMPLAINTS ARE OUT THERE ON THIS PROBLEM WITH NO COVERAGE FROM GM. THIS IS NOT AN OWNER CAUSE. IT IS A MANUFACTURING CAUSE. OWNERS OF THE EQUINOX NEED A RECALL INORDER TO TAKE CARE OF THIS WITHOUT PAYMENTS FROM THE CUSTOMER. CHECK IT OUT AND SEE HOW BIG THIS PROBLEM IS. THIS IS A PROBLEM WITH VARIOUS GM VEHICLES AND YEARS. *TR
2007 CHEVROLET EQUINOX REGISTERED IN AZ, CA, NV ARE AFFECTED BY RECALL BECAUSE THEY MAY LEAK GAS FROM FUEL PUMP MODULE. I OWN THE SAME MAKE, MODEL, AND YEAR VEHICLE WITH A LEAKING FUEL PUMP ASSEMBLY BUT BECAUSE MY VEHICLE WAS NOT REGISTERED IN ONE OF THE THREE STATES ITS NOT AFFECTED. I FIND IT HARD TO BELIEVE ITS A COINCIDENCE MY VEHICLE HAS THE SAME PROBLEM. I'D LIKE SOMEONE TO EVALUATE IF THIS PROBLEM EXISTS IN ALL EQUINOX VEHICLES. *TR
I STARTED SMELLING GAS WHEN I STOPPED THE CAR. THERE WAS A GAS LEAK. I TOOK IT TO THE GARAGE AND THEY TOLD ME THAT IT COULD HAVE SET THE WHOLE CAR ON FIRE, DUE TO THE LEAK AND TRAIL OF GAS GOING UP INTO THE CAR. IF I HAD BEEN ON THE HIGHWAY AND A SPARK HAD HIT THE GAS LEAK, WE COULD HAVE BEEN SET ON FIRE. I CALLED THE CHEVROLET COMPANY AND THEY SAID THAT IF I DIDN'T HAVE MY CAR REGISTERED IN A CERTAIN STATE THAT THE RECALL THEY HAD IN PLACE WOULD NOT AFFECT MY CAR. IF IT IS A FAULTY PART, WHY DOES IT MATTER WHERE THE CAR IS REGISTERED, IF THERE IS A RECALL ON THE VEHICLE, THERE IS A RECALL ON THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, SHE SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 159,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THE PLASTIC SUPPLY RETURN PORT CRACKED ON THE FUEL PUMP CAUSING A LEAK. THE CONTACT WAS INFORMED ABOUT RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE AS HE LIVED IN NORTH CAROLINA WHICH WAS DEEMED BY THE MANUFACTURER AS A STATE THAT DID NOT HAVE A HOT CLIMATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
AS DOCUMENTED IN THE FOLLOWING FORMAL - CURRENT NOTICES, 2007 EQUINOX HAS A SERIOUS FUEL LEAK PROBLEM FROM THE FUEL PUMP, WHICH, AS GM NOTES, MAY CAUSE A FIRE IF IGNITION SOURCE IS PRESENT. // GM - CHEVY - RECALL ID# 93254 // // GM - CHEVY - SERVICE BULLETIN # 12190 // // NHTSA CAMPAIGN ID NUMBER: 12V459000 // THE PROBLEM IS, THEY ARE NOT COVERING ALL VEHICLES. MY 2007 CHEVY EQUINOX IS LEAKING FUEL FROM THE FUEL PUMP - BUT GM/CHEVY IS NOT REPLACING, AS MY VIN IS NOT COVERED. THIS IS OBVIOUSLY A VERY SERIOUS PROBLEM THAT WE'RE REQUESTING BE FURTHER INVESTIGATED BEFORE A SERIOUS INJURIES OCCUR. THANK YOU FOR LOOKING INTO THIS IMMEDIATELY. *TR
BEGAN SMELLING STRONG FUEL SMELL ON PASSENGER SIDE OF VEHICLE. TOOK VEHICLE IN FOR SERVICE AND WAS INFORMED THE FUEL FEED LINE WAS CRACKED AND HAD CAUSED A FUEL LEAK. FUEL PUMP ASSEMBLY HAD TO BE REPLACED. *TR CHEVROLET EQUINOX 2007 MODELS HAVE A CURRENT RECALL (ID 12V459000) THAT WAS ISSUED IN SEPTEMBER 2012 FOR THIS EXACT ISSUE; HOWEVER THE RECALL DOESN'T INCLUDE GEORGIA. THE MANUFACTURER WOULD NOT COVER THE COST OF THIS REPAIR UNDER THE RECALL EVEN THOUGH THEY CONFIRMED THAT IT WAS THE SAME ISSUE. THIS IS A SAFETY CONCERN AND THE RECALL SHOULD BE EXPANDED TO ALL STATES. THIS IS A COSTLY REPAIR AND SHOULD BE COVERED SINCE IT IS AN OBVIOUS DEFECT THAT THEY HAVE ALREADY CLAIMED RESPONSIBILITY FOR IN OTHER STATES.
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP LEAK RECALL. *SMD THE CONSUMER STATED AFTER DISCOVERING THE FUEL PUMP WAS RECALLED, SHE CALLED GMC, BUT WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS NOT SATISFIED WITH THE RESPONSE, AS THE FUEL PUMP WAS REPLACED ON AUGUST 23, 2012 FOR A SERIOUS FUEL LEAK. EARLIER IN THE YEAR, THE EVAP PURGE VALVE/EMISSION SYSTEM AND FUEL CAP WERE REPLACED. *JB THE CONSUMER HAS SINCE RECEIVED A LETTER FROM GM, WHICH STATED HER VEHICLE IS NOW INCLUDED IN THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 02/13/13
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE SMELLED GASOLINE BEING EMITTED FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT INSPECTED AND DISCOVERED A GASOLINE FUEL LEAKAGE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE ODOR OF GASOLINE BEING EMITTED FROM THE VEHICLE. THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED A T THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 112,227 AND THE CURRENT MILEAGE WAS 117,085. UPDATED 12/19/12 *CN
AS I WAS BACKING OUT THE DRIVEWAY I CAN SMELL GAS BEFORE I COULD TAKE OFF I SAW A HUGE LINE OF GAS MY HUSBAND THEN CHECKED IT AND THERE WAS A CRACK/LEAK JUST EARLIER TODAY I CHECKED ONLINE AND COME TO FIND OUT THEREOUT THERE IS A RECALL ON THE FUEL PUMP BUT MY VIN NUMBER IS NOT ONE OF THEM I FIND THIS VERY UNFAIR I AM A MOTHER OF 3 AND I WANT MY CAR FIXED PLEASE FUEL PUMPS ARE EXPENSIVE. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WAS A FRACTURE IN THE FUEL PUMP MODULE, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,400. ..UPDATED 12/05/12 *BF UPDATED 12/07/2012 *JS STATUS UPDATE 01/24/13
FIRST OFF, I LOVE MY VEHICLE. I BOUGHT IT USED 1/11, HAVE HAD IT LESS THAN 2 YEARS. I'VE ALREADY HAD TO HAVE A COMPLETE TRANSMISSION REPLACEMENT EARLIER THIS YEAR, AND NOW THIS. UPON PURCHASE, MILEAGE WAS 85K. MILEAGE IS CURRENTLY APPROX 94K. THEREFORE, THESE DAMAGES ARE NOT BY FAULT OF HEAVY DRIVING, ETC... ON FRIDAY, 11/9/12, I DROVE ABOUT 5 MILES FROM MY HOME TO TAKE MY SON TO A JOB INTERVIEW IN A MALL PLAZA. I PULLED INTO A PARKING SPOT, TURNED THE CAR OFF AND WAITED WHILE HE WENT INSIDE. APPROX 20 MINS LATER HE CAME OUT. I STARTED THE VEHICLE AND PULLED OUT OF THE PARKING SPOT. AS I WAS LEAVING THE MALL PARKING AREA, DRIVING THROUGH THE LOT, ALL OF A SUDDEN I HAD NO CONTROL OF THE STEERING. IT "FROZE UP" AND WOULDN'T STEER. LUCKILY, I WAS ABLE TO BRAKE AND NOT CRASH INTO ANY CARS AROUND ME. I WAS HORRIFIED! THIS HAS NEVER HAPPENED TO ME BEFORE WITH ANY OTHER VEHICLE, EVER! AFTER I REALIZED IT WAS A STEERING ISSUE AND NOTHING INVOLVING THE ENGINE, ETC.. I WAS ABLE TO PULL INTO ANOTHER PARKING SPACE(BARELY ABLE TO STEER)TO SIT SAFELY AND WAIT FOR HELP. I FIRST CALLED A FRIEND TO BRING ME POWER STEERING FLUID, THINKING THAT WAS THE ISSUE. BUT, UPON WAITING FOR THEM TO ARRIVE I RESEARCHED AND SAW OTHER COMPLAINTS THAT IT DOES NOT TAKE FLUID, INSTEAD THERE IS A "STEERING MOTOR". I THEN CALLED AAA, NOT KNOWING HOW SAFE/UNSAFE IT WAS FOR ME TO CHANCE DRIVING HOME. I HAD AAA TOW MY VEHICLE TO MY HOME. MY VEHICLE HAS BEEN SITTING IN MY DRIVEWAY SINCE THEN. I AM A SINGLE PARENT AN
THE SECOND DAY WE OWNED THE CAR, I STARTED IT, PUT IT IN DRIVE AND HAD NO POWER STEERING. THE CAR DEALERSHIP SAID THAT NOTHING SHOWED UP ON THE CAR'S COMPUTER. IT HAS HAPPENED INTERMITTENTLY FOR 6 YEARS. WHEN IT HAPPENS, I SHUT THE CAR OFF AND RE-START IT AND THE POWER STEERING WORKS. *TR
FUEL PUMP LEAKING, STRONG SMELL OF GAS, TOOK VEHICLE TO DEALERSHIP, FUEL PUMP REPLACED. AFTER THE FACT A RECALL WAS MADE FROM GM ABOUT FUEL PUMPS ON MY EXACT VEHICLE. I DIDN'T QUALIFY DUE TO RECALL IS VIN SPECIFIC. THERE MAY BE MORE VEHICLES OUT THERE LIKE MINE THAT FIT WITHIN RECALL GUIDELINES WITH THE EXCEPTION OF THE VIN NOT INCLUDED ON THEIR RECALL LIST. GM MAY NEED TO EXPAND THEIR RECALL TO INCLUDE MORE VIN'S. *TR
I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT RE
PLASTIC PART ON FUEL PUMP MODULE CRACKED CAUSING FUEL LEAK. *TR
I SMELL A STRONG GAS SMELL...THERE IS A PUDDLE OF GAS UNDERTANK IN DRIVEWAY...I HAD IT LOOKED AT,AND IT'S THE HOSE AT THE TOP OF THE FUEL PUMP...IT'S CRACKED...CAN'T AFFORD TO FIX IT....ABOUT 1200.00...IT'S THE ONLY VEHICLE I HAVE...CALLED GM BUT NO HELP....IT'S NOT A RECALL,AND NOT GOING TO BE ONE....SO WHAT DO I DO? *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT HE NOTICED THE SMELL OF GASOLINE FUEL WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY. UPON FURTHER INSPECTION, HE DISCOVERED THAT GASOLINE FUEL WAS LEAKING DOWN THE SIDE OF THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,400. UPDATED 12/14/12*LJ
I STARTED NOTICING A VERY STRONG GASOLINE ODOR INSIDE AND OUTSIDE MY CAR. EVEN AFTER THE CAR HAD BEEN SITTING IN MY DRIVEWAY OVERNIGHT, I COULD STILL SMELL GASOLINE OUTSIDE NEAR THE BACK OF THE CAR. I RESEARCHED THE SYMPTOMS ONLINE, AND DISCOVERED THAT GM HAS ISSUED A RECALL FOR THE SAME EXACT MODEL OF CAR WITH THE SAME EXACT SYMPTOMS. THE RECALL IS FOR REPLACEMENT OF THE FUEL PUMP. HOWEVER, THE RECALL IS ONLY BEING ISSUED IN A FEW STATES, NOT INCLUDING PENNSYLVANIA, WHERE I LIVE. I CONTACTED GM ABOUT THE PROBLEM, AND WAS TOLD THAT THERE IS A RECALL FOR THIS PROBLEM, BUT MY VIN IS NOT INCLUDED IN THE RECALL, AND MY WARRANTY IS EXPIRED. GM SUGGESTED I TAKE THE CAR TO A GM DEALERSHIP FOR A DIAGNOSIS OF THE PROBLEM. THE DEALERSHIP STATED THAT THERE WAS A PROBLEM WITH THE FUEL PUMP AND IT NEEDS TO BE REPLACED. THE DEALERSHIP ALSO STATED THAT THEY DISCUSSED THE PROBLEM WITH GM AND THEY OFFERED TO SPLIT THE COST 50/50 WITH ME. WITH THE 50% DISCOUNT, THE COST TO ME IS STILL NEARLY $500.00. THIS RESOLUTION IS UNACCEPTABLE TO ME. IF GM KNOWS THERE IS A MANUFACTURING PROBLEM WITH THE FUEL PUMP IN THEIR CARS, THEN THE RECALL SHOULD COVER THE ENTIRE COUNTRY, NOT JUST SPECIFIC AREAS. *TR
THE CAR LEAKS WITH WATER WHEN RAIN DUE TO IMPROPER SEALING AROUND ROOF OF CAR ON DRIVER AND PASSENGER SIDE DOOR OF THE VEHICLE. VEHICLE FLOODS WITH WATER WHEN RAINING OR GOING THROUGH CAR WASH. WATER RUNS DOWN THROUGH MOLDEN OF DOORS ONTO FLOOR UNDERNEATH BRAKE PEDAL AND GAS PEDAL. *TR
STARTED SMELLING GAS IN THE GARAGE, THOUGH IT WAS LAWN MOWER, REMOVED IT, STILL SMELLED, PROGRESSIVELY GOT WORSE, SMELLED AROUND GAS TANK, AND CAUSED ME HEADACHES AND STARTED COMING INTO THE HOUSE. CAR ALSO STARTED HAVING PROBLEMS TURNING OVER (PROBABLY DUE TO GAS NOT GETTING TO ENGINE SO WELL). STARTED PARKING OUTSIDE AND CHECKING YOUR SITE FOR RECALL SINCE I HEARD ONE WAS OUT THERE FOR 2007 EQUINOX, BUT IT ENDED UP MY VIN # AND STATE ARE NOT INCLUDED. I CONTACTED GM AND THEY SET UP APPT. ON 10/29/12 TO EVALUATE AND I TOOK IT IN TO FIND OUT IT WAS THE EXACT ISSUE ON NHTSA CAMP. #12V459000 LISTED ON THIS SITE - WHICH WAS A CRACKED FUEL PUMP MODULE. GM CONTACTED LOCAL CHEVY DEALER FARRELL CHEVEROLET AND THEY WORKED OUT A 50% DISCOUNT ON THE REPAIR. I TOLD THE LADY AT GM THAT I WOULD ALSO ISSUE THIS COMPLAINT SO THAT ALL EQUINOX VEHICLES IN 2007 MIGHT GET INCLUDED IN THIS RECALL, SINCE I AM NOT THE ONLY ONE HAVING THIS PROBLEM AND POSSIBLY I COULD GET THE REST OF MY CHARGES RETURNED IF INCLUDED. THIS IS DEFINITELY A SAFETY ISSUE AND COULD HAVE TURNED OUT WORSE IF MY HOUSE BURNED DOWN OR SOMETHING. *TR
WHEN YOU TURN OFF CAR AND GO TO REMOVE THE KEYS THEY ARE STUCK IN THE IGNITION. YOU HAVE TO START THE CAR AGAIN AND USUALLY MOVE IT BEFORE YOU CAN REMOVE THE KEYS AND EVEN THEN IT USUALLY TAKES SEVERAL ATTEMPTS. THIS HAPPENS ABOUT ONE OUT OF EVERY FOUR TIMES I DRIVE THE CAR. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NEEDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER HOWEVER, THE DEALER WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT LATER DISCOVERED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE IS 100,400 UPDATED 12/7/12 *CN UPDATED 12/17/12
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A FUEL LEAK AND THE FUEL TANK NEEDED TO BE REMOVED IN ORDER TO DIAGNOSE THE FAILURE. AFTER INSPECTING THE FUEL TANK THE TECHNICIAN DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE ODOR WAS SO SEVERE THAT IT WOULD CAUSE THE CONTACT TO BECOME NAUSEOUS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS REPAIRED FOR THE MODULE KIT AND THE GASKET FOR THE FUEL TANK. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,506. THE CURRENT MILEAGE WAS APPROXIMATELY 95,256.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF GASOLINE INSIDE THE VEHICLE. THE CONTACT PURCHASED A NEW FUEL PUMP FROM AN INDEPENDENT MECHANIC AND REPLACED IT INDEPENDENTLY. SEVERAL MONTHS LATER, HE WAS ALERTED TO THE RECALL FOR NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CALLED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE, AS HE DID NOT RESIDE IN ONE OF THE STATES LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.
IT IS A RECALL ON 2007 CHEVY EQUINOX FOR THE FUEL TANK LEAKING. I CALLED THE GM DEALERSHIP AND THEY ACT LIKE THEY HAVE NO IDEA WHAT I AM TALKING ABOUT. *TR
I STARTED SMELL FUEL AND AROUND 10/04/2012 I NOTICE IT WAS LEAKING FUEL AROUND THE FUEL TANK. *TR
I HAVE NOTICED THAT FINALLY THERE IS A RECALL . I AM SADDENED TO SEE THAT UNFORTUNATELY THIS RECALL IS NOT INCLUDED IN FLORIDA. I JUST NEVER KNEW THAT A BIG COMPANY WOULD NOT CARE FOR THE SAFETY OF THE DRIVERS AND PASSENGERS! I DO NOT HAVE THE MONEY TO FIX IT, AND I AM SCARED THAT SOMETHING BAD WILL HAPPEN WHILE I AM DRIVING IT IN WITH CHILDREN. I DON'T UNDERSTAND WHY MY CAR IS NOT BEING RECALLED. I FEEL IT IS UNFAIR TO ONLY RECALL CERTAIN STATES WHEN THERE ARE OTHERS LIKE ME IN FLORIDA WITH THIS SERIOUS PROBLEM. THIS PROBLEM IS VERY SERIOUS, IT LEAKS GASOLINE!!!.PEOPLES LIVES ARE AT RISK! WILL GM CARE WHEN SOMEONE DIES HERE IN FLORIDA!. WHEN I HEARD ABOUT THE RECALL I WAS SO HAPPY, THEN CALLED GM, ONLY TO BE TOLD I AM NOT IN THE STATE FOR THE RECALL, WHICH IS SO UNFAIR!!!!!!. I WAS ALSO TOLD IF I FELT IT WAS SERIOUS, AND SCARED THAT I SHOULD GET IT FIXED AND THAT THEY WOULD REIMBURSE ME IF THE RECALL EVENTUALLY AFFECTS MY VEHICLE. I JUST FELT THE SAME COLD SHOULDER I RECEIVED WHEN I COMPLAINED TO GM ABOUT MY PASSENGER AIRBAG! . IF SOMETHING HAPPENS BECAUSE OF THIS IT WOULD BE PRETTY SAD THAT THEY COULD HAVE HELPED PEOPLE LIKE ME AND MY FAMILY. I FEEL LIKE I NEED TO LET YOU KNOW THIS IS SO SERIOUS. I DON'T WANT TO HAVE TO HIRE A LAWYER, CALL THE NEWS, JUST FOR GM TO DO WHAT IS THE RIGHT THING TO DO FOR OTHER STATES, LIKE FLORIDA! I PRAY NOTHING BAD HAPPENS AND THAT IT SHOULD NOT BE ONLY A FEW STATES, IT SHOULD BE THE ALL VEHICLES WITH THE PROBLEM FOR THE RECALL, AND FLORIDA I
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE IT WAS FOUND THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND NOTIFIED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED SHE SMELLED GASOLINE NEAR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 80,000. .....UPDATED 01/14/13 *BF UPDATED 1/15/2013 *JS
HAVE A 2007 EQUINOX WITH FUEL LEAK AT TOP OF FUEL TANK. DEALER SAYS SAME ISSUE AS THE ONES WITH THE RECALL NOTICE, YET MY VEHICLE IS NOT ON THE LIST. DEALER SAYS $1300 TO REPAIR UNLESS I RECEIVE RECALL NOTICE, BUT IT PROBABLY WOULD NOT HAPPEN. DEALER ALSO STATED HAVE SEEN SEVERAL VEHICLES WITH SAME ISSUE AND NOT ON RECALL LIST. IF SO MANY VEHICLES HAVE SAME DEFECT, THEN WHY ARE THEY NOT ALL BEING RECALLED? DOES THERE HAVE TO BE A FIRE OR EXPLOSION OR FATALITY BEFORE SOMETHING GENERAL MOTORS DOES SOMETHING? *TR
GAS LEAKING FROM FUEL LINES. FUEL LINE AND FUEL PUMP COME TOGETHER SO I HAD TO REPLACE THE COMPLETE FUEL PUMP AT THE COST OF $961.58 SOME OF THE 2007 CHEVY EQUINOX ARE UNDER RECALL FOR FUEL LINE LEAKAGE, BUT NOT THIS ONE ACCORDING TO GM. . I WAS WONDERING WHY. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THE HEATER ACTUATOR FAILED. THE CONTACT STATED THERE WAS NO HEAT COMING THROUGH THE VENTS IN HER VEHICLE. THE DEALER WAS NOTIFIED WHO STATED THE HEATER ACTUATOR NEEDED TO BE REPLACE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A STRONG FUEL SMELL AROUND THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, THE FUEL GAUGE STOPPED FUNCTIONING AND WOULD NOT PROVIDE A CORRECT READING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
OUR 2007 CHEVY EQUINOX DEVELOPED A FUEL LEAK FROM THE FUEL PUMP CAUSING A STRONG ODOR OF GASOLINE WHEN DRIVING AND WHEN PARKED. WE HEARD ON THE NEWS THAT THERE WAS A RECALL ON 2007 EQUINOX FOR DEFECTIVE FUEL PUMPS THAT LEAKED. WE CONTACTED GENERAL MOTORS AND THEY INFORMED US THAT OUR VEHICLE WAS NOT PART OF THE RECALL. WE PAID FOR THE REPAIRS OURSELVES. IS THERE ANY WAY THAT WE CAN BE REIMBURSED FOR THE REPAIR COSTS? WE CURRENTLY HAVE THE DEFECTIVE FUEL PUMP. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE STOPPED THE BATTERY LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TCM FUSE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 76,176.
SMELL A GASOLINE FROM THE THANK. I WENT TO THE DEALER THEY TELL ME THE FUEL PUMP HAS DAMAGE, I HAVE TO REPLACE, I BOUGHT A NEW. DO YOU THINK CAN BE RETURN THE MONEY? *TR
I PURCHASED THE VEHICLE ON 8/26/11 AT GREENWAY CHEVROLET IN ORLANDO, FLORIDA AT 87K MILEAGE. I SMELL GAS COMING FROM THE REAR RIGHT WHEEL AREA AND TOOK THE VEHICLE TO DAVID MAUS IN SANFORD, FLORIDA ON 5/1/12 TOLD THEM TO CHECK VEHICLE FOR THE SMELL AND TO GET AN OIL CHANGE AND TIRE ROTATION. AT THAT TIME THE VEHICLE MILEAGE IS 99883. THEY SAID THAT THEY DIDN'T SEE ANYTHING WRONG TO MAKE THE GAS SMELL. SO I CONTINUED TO DRIVE THE VEHICLE WHEN THE SCENT GOT STRONGER AND STRONGER THEN I WITNESS GAS VISIBLE LEAKING SO I TOOK THE VEHICLE BACK TO DAVID MAUS IN SANFORD FOR REPAIR. THEY THEN CONFIRMED THE FUEL PUMP LEAK.SO I HAD TO REPLACE IT. I ALSO CONTACT GENERAL MOTORS FOR THE FIRST TIME TO ADVISED OF THE FUEL PUMP MALFUNCTION, AND THEY ADVISED THAT THERE IS NOTHING THEY CAN DO AND ITS CONSIDERED WEAR AND TEAR AND NOT A MANUFACTURER DEFECT. NOW THERE IS A RECALL ON CERTAIN CHEVROLET EQUINOX FUEL PUMP SO I CONTACT GENERAL MOTORS FOR THE SECOND TIME AND THEY ADVISED THAT MY VEHICLE/VIN WAS NOT INCLUDED ON THE RECALL. I ALSO OPEN A CLAIM WITH THE BBB (BETTER BUSINESS BUREAU) WHICH CONTACT GM ONCE MORE AND THEY CALL ME AND ADVISED THAT I WOULD NOT QUALIFY FOR ANY REIMBURSEMENT, NOT EVEN UNDER THE POWER TRAIN WARRANTY. I FEEL THAT THE RECALL ON THE FUEL PUMP LEAK SHOULD INCLUDE MY VIN# [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A FUEL LEAK FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) HOWEVER, HE WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →