2014 Chevrolet Cruze complaints

Our 2014 Chevy Cruze is once again having the catalytic convertor fail. We took the car in on 12/04/19 as the maintenance light came on and the dealership said the catalytic convertor was failing and needed to be replaced otherwise it would damage the engine. We had it replaced with a "brand new" catalytic convertor at the Chevrolet dealership. Now we are being told by a different repair shop that the catalytic convertor is "failing again". The maintenance light came on about a week ago so we took it in to be diagnosed. Again catalytic convertor failing. This is very dangerous as our young daughter now drives that car and drives back and forth to college. Should this fail and cause the vehicle to stop on a busy highway this will put her and her passengers in grave danger. This is one of many online articles that state a catalytic convertor should last 10 years. If not properly replaced by Chevrolet then we will have to put on the 3rd part in less than 9 years: https://www.cars.com/articles/how-often-should-i-replace-my-catalytic-converter-1420683869829/ Chevrolet gives a 8-year/80,000 miles: https://www.cruzetalk.com/threads/8-year-80-000-mile-warranty.235259/ This is the second replacement of the same part, obviously GM part suppliers are installing sub-par and unsafe equipment on their vehicles.

The car was inspected the engine head gasket is failing

Side blind zone alert stopped working it is safety risk on most chevrolet

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her

My vehicle had a leak in the turbo coolant return line also my vehicle ran hot so I couldn’t drive and cause me two days from work. I had the vehicle inspected by an independent service center. Coolant would leak on the ground.

I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and i dont know how to prove it. I dont have the money to fix all the issues.

The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

My headgasket blow due to excessive overheating or other problems i’m not 100 percent sure. i’m not sure if my vehicle is available for inspection upon request. my head gasket blown on the highway, this is very unsafe due to cars around me going excessive speeds. chevrolet recalled some 2013/2014 cruze models due too problems with the head gasket. it’s UNKNOWN if my vehicle has been inspected by the manufacturer, police, insurance representatives or others. right before my head gasket blown my engine light cut on.

I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and didn't find anything cause the computer had reset since i had shut the car off. Two days later the car did the exact same thing so i immediately drove to the car dealer. Told them how dangerous that was and i couldn't believe the car was acting like i was giving it more gas when i wasn't!! They hooked it up to the computer and found the problem this time. It had to do with a crack in my pollution canister. With that crack my computer thought my car needed more gas and would give it more gas. I can't believe they let a computer program give your car more gas and you have no control of it and without warning. The first time it did it i was not prepared for it and when the computer gave my car more gas it began to move into the intersection and almost caused a horrible accident. Since the dealer replaced the pollution canister i have not had any problems. I have warned everyone i know about what happened and to be prepared for it. It just amazes me that more people haven't been seriously hurt by this! Hopefully that crack that caused my problems doesn't happen to anyone else!!

My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.

The car catalytic converter failed again. It failed once before in 2017. The dealer fixed it as it was under warranty and GM had a recall on it. There was a check engine light that came on. Took it to the Chevy dealer. It was diagnosed the the catalytic converter failed. To repair it the dealership is charging me $3600.00 for it. This should be a manufacturing defect as the same problem happened and should be covered by the manufacture. GM is aware of this problem and still do not want to address it.

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers went to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,

As of today, 9/15/22, I have had to replace my coolant housing system 3 times within one year. There is a crack that is constantly in it. Today, while I’m the highway traveling 75 mph, my car overheated and begin to idle on the highway putting myself and others at risk. It wasn’t due to coolant not being in the car, because it was filled this morning(9/15/22). There were no warning signs that my vehicle gave me. It wasn’t inspected since the last time I got the coolant housing fixed in June of 2022.

The contact owns a 2014 Chevrolet Cruze. The contact stated she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and catalytic converters were replaced; however, the failure persisted. The catalytic converters were replaced a second time however, the failure persisted. The manufacturer was not contacted. The failure mileage was 60,000.

215/60R16. H TP TOUR AS

Power steering forums say there a recall my car and light is on. So is there ? Manufactured july 2013.

Turbochager is malfunctioning. The engine could have seized and since its mostly highway driving to get anywhere that could be bad. The problem has been confirmed through a auto shop. Not inspected by anyone else. There are no warning lamps. Message was low oil. checked it and there was no oil in the car.

The turbo breaks on all of these cars. Mine caused damage to my transmission and I have spent two months trying to get it working but all of the turbos for sale or broken or break. Now I believe it has caused damage to the converter as the car consistently drops out of high gears and then revs at over 5000 RPMs refusing to upshift. I live in an area with hilly freeways and I have almost been in two accidents because my car can't go over 50 MPH uphill and that's if I was going faster before getting to the incline. If every turbo on this car breaks, causing these issues, why has there not been a recall? This is dangerous to everyone with these cars. Chevy needs to take responsibility to fix this issue.

The car overheats due to the water pump and coolant leaks .

I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Car is hard to start after getting gas and transmission does not operate correctly to get up to speed from an intersection the engine revs to 7000 RPM to get up to 40MPH and several times coming close to being run into at times transmission did not work put shifter in drive accelerate and nothing suddenly transmission engaged and the car bolted forward

Failed catalyst converter due to hot exhaust overload.. cracked ceramic lining in catalyst.

Vehicle has a faulty catalytic converters had the check engine light on got it tested the p0420 code issued.

Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers.

Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.

I purchased a used as is 2014 Chevy Cruze with 141000 miles on April 4th 2022. I had been well pleased with the car up until the linkage for the automatic transmission became defective on May 5th 2022. It would not go into any gear. So I opened up the hood and immediately Identified the problem, someone had used zip ties to secure the linkage to the transmission linkage. I called my local auto parts store and they had the proper repair kit for it. I replaced all the missing parts with new ones. Now the vehicle will not go into any forward drive gear. It will however go into reverse. My research on you tube that other mechanics have posted lead me to believe that either the transmission is low on transmission fluid, or the fuse could be blown, or the TCM (Transmission Control Module) is defective. Several authorized dealerships have reported this issue to GM, however GM denies that the transmission they used for the 2008 through 2014 has had any issues, although several forums and dealerships have reported differently. MAN UP GM and fix your foul up!

Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.

I took my car into King Chevrolet last year around August. The car was overheating and the fan was running almost all the time. When they ran the diagnoses which I was charged 100 dollars for, they told me I had a loose plug. About 1 month after that, it started doing it again. I called the service department and was told I should get rid of the car as they are not that good of a vehicle by the service tech. I found the thermostat was broken and replaced it. It helped for a while then I noticed the check engine light and it was code p0420 which stated it was a bad catalytic converter. I noticed a recall in 2018 by GM, recall # 16186. I called them today and they said my car was not affected. It did affect 2014 chevy cruze according to the recall. They wanted me to bring it in to have it diagnosed again for 100 dollars. I have have the valve cover replaced twice as the pvc valve was defective. The car has 116,000 miles now and it had 96,000 when this started happening. I would like to know if they are telling the truth, or just trying to soak me for repairs.

The radio started to turn on and off and while that was happening it became difficult to steer. The message on the dashboard read "Service Stabilitrak".

I have a 2014 Chevrolet Cruze, and when I turn the ignition off it sounds like it's trying to start on it's own. It also has a faulty catalytic converter.

The hose that carries the coolant constantly pops off and leaks coolant. I had it fixed in 2019 at a dealership when it first happened. It started happening again last year and it will over heat. A light in my car comes on saying things are shutting down in order to cool the vehicle. I cant afford to keep fixing it. I don't know why it keeps happening.

When parked and left to idle after driving for a while, the traction light comes on and the dash displays service StabiliTrak and traction control. After this happens the car seems to lose power and sometimes feels as if the breaks are catching and letting go.

The touch screen radio unit has totally failed. Without this system, I cannot hear the directional signals or view the backup camera. No aftermarket modifications were made on this or related parts. This car is eight years old and has been maintained according to the manufacturer's service schedule.

In the steering column it’s really hot where you connect to make a call and where you turn on cruse control. This part of the steering column should not be hot.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.

The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.

Coolant system constantly leaking on thermostat housing, water pump and hoses. I’ve had it repaired 4 times!!

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 70 MPH, she started to smell a burning oil odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated she turned off the heater to stop the odor from entering the cabin. The contact took the vehicle to the local dealer, where it was diagnosed with needing the turbo oil feed and return line to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with TSB: PI0851B. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

While driving check engine light came on and car start losing power and not shifting correctly being close to home attempted to baby vehicle home. Car started to make strange noise immediately pulled over and shut car off. Had car towed to personal mechanic. The turbo has blown apart

The car suddenly lacked power and was making a strange noise. The oil level suddenly dropped. Then the engine light came on. We took the car to the dealer. And a few days later we received a letter from Chevrolet about extending the warranty on the PCV valve due to failure. We contacted our personal service person who confirmed that was inline with the PCV failure. We then took it to the Chevrolet dealer who said it would cost 9k to repair despite it being a known issue. This could have resulted in an accident if we had not caught it.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The traction control and check engine warning lights along with various codes were illuminated. The vehicle was towed to the contact's residence. The contact self-diagnosed the vehicle with a cylinder misfire. The contact replaced the ignition coil pack and four spark plugs; however, the failure recurred. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a code to provide to a dealer. The failure mileage was approximately 28,000.

My 2014 Cruze has 55600 miles and started to make a ticking noise oil was checked no problem however there was no antifreeze/coolant so I added it. Less than a week later again I had NO antifreeze/coolant I saw that Chevy had a recall on some 2013 & 2014 chevy cruze’s head gasket. My VIN isn’t coming up. I feel after babying my car and servicing her religiously that the issue is the responsibility of the manufacturer.

My engine is making whistling sounds, the positive crankcase ventilation (PCV), is failing. This is causing my check engine light to flicker on and off. The diagnostic codes report that the turbo seal may be cracked due to this issue above.

The contact owns a 2014 Chevrolet Cruze. The contact had taken the vehicle to a dealer for an oil change however, upon return of the vehicle, the check engine warning light illuminated. The contact's son called the dealer and made an appointment to have the vehicle serviced. The contact informed her son that she would be charged a diagnostic fee and the contact canceled the appointment. The contact then took the vehicle to an independent mechanic where they discovered a coolant leak related to a defective water pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 33,047.

We have discovered a known issue with the pistons cracking. Seems this issue has impacted a huge number of people. We are now left with an unuseable vehicle that requires 8k in repairs. There are tons of articles and complaints about this issue. Chevrolet must repair or reimburse all those that have been impacted.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact stated that OnStar was also unable to diagnose the failure. The contact stated that the battery cables were replaced however, the failure continued. The contact stated that she believed that the dealer contacted the manufacturer as she was told by the dealer that they had spoken to an engineer. The failure mileage was approximately 57,000.

When going from park or a complete stop, the vehicle violently slams into gear and catastrophic failure is only around the corner. It also shifts like this when going back and forth between 4th and 5th. Doing a full trans flush seems to make the issue slightly better but always comes back to being violent again. After speaking with multiple mechanics they all recommend driving it till the trans fails or buying a new car. My car has 213k highway miles on it and the issue has been there since 100k miles (about 3 years ago). Another odd thing about it is that if you shift into manual mode while coasting to a stop and then shifting back to automatic after you exit the complete stop, it avoids the hard slam. The vehicle also shifts fine in manual mode from 4th to 5th. After doing research in group forums ( www.cruzetalk.com ) there are a ton of threads with this EXACT issue.