2011 Chevrolet Cruze complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE CONTACT ALSO STATED THAT THERE WOULD BE A SLIGHT DELAY BEFORE THE VEHICLE JERKED INTO GEAR. THE DEALER STATED THE WERE NO GAS OR OIL LEAKS. THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DRIVEN MORE TO OPERATE PROPERLY. THE CONTACT ALSO STATED HE SMELLED A BURNING ODOR WHEN THE VEHICLE WAS STOPPED AND SHUT OFF. THE CONTACT HAD NOT SEEN ANY SMOKE, BUT THE SMELL CAME FROM UNDERNEATH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 6,000. UPDATED 07/13/12*LJ

I WOULD LIKE TO PUT IN A COMPLAINT ON MY CHEVY CRUZE 2011. SINCE PURCHASING IT, THERE HAVE BEEN 3 RECALLS DUE TO STEERING AND ENGINE. I HAVE HAD TO BRING THE CAR INTO THE DEALERSHIP 3 SEPARATE TIMES FOR THE RECALLS BEGINNING ONE MONTH AFTER PURCHASE. NOW, THE CAR HAS HAD 2 SEPARATE MAJOR PROBLEMS (ENGINE & CURRENTLY BACK AT THE DEALERSHIP FOR PROBLEM RELATED TO TRANSMISSION), THIS VEHICLE HAS BROKEN DOWN ONCE WHILE IN HEAVY TRAFFIC, BUT LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, AND THE SECOND TIME IT BROKE DOWN WAS ON A STREET LESS HEAVILY TRAVELED, HOWEVER, I WAS ALMOST REAR ENDED. IF THIS WOULD'VE OCCURRED WHILE ON A HEAVILY TRAVELED OR FASTER SPEED ZONE, I FEEL THAT A TERRIBLE CRASH WOULD HAVE HAPPENED. BOTH TIMES MAY HAVE RESULTED IN SERIOUS INJURY OR EVEN DEATH. I DO NOT FEEL SAFE IN THE VEHICLE AND WOULD RATHER IT SIT IN THE DRIVEWAY THAN TO RISK DRIVING IT. I LEASE THE VEHICLE, BUT I WOULD LIKE TO KNOW ANY OPTIONS FOR GETTING OUT OF THIS LEASE & GETTING INTO A SAFE CAR. THANK YOU! *TR

I HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH HIS VEHICLE SINCE ITS PURCHASE IN JULY 2011. FIRST INCIDENT WAS THE DAY AFTER I ACCEPTED DELIVERY OF THE VEHICLE. DEALER STATED THERE WAS NOTHING WRONG AFTER DRIVING WITH ME AND NO RECORD OF THE SERVICE WAS CREATED. AFTER CHANGING DEALERS, I WAS TOLD THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THEY COULD NOT DUPLICATE THE PROBLEM. ON FUTURE VISITS, THE TRANSMISSION SOFTWARE WAS UPDATED WHICH HELPED SOME, BUT DID NOT ALLEVIATE THE PROBLEM COMPLETELY. YESTERDAY, THE FOLLOWING WARNINGS WERE DISPLAYED: SERVICE STABILITRACK SYSTEM SERVICE TRACTION CONTROL SYSTEM I HAVE OPENED ANOTHER COMPLAINT WITH CHEVY STATING THE TRANSMISSION HAS ONGOING PROBLEMS AND I WANT MY MONEY REFUNDED. THIS IS THE SECOND COMPLAINT I HAVE OPENED WITH THEM. THE FIRST COMPLAINT WAS "RESOLVED" BY OFFERING FULL COVERAGE MAINTENANCE FOR 9000 MILES AT THIS POINT IN TIME, I AM RELUCTANT TO DRIVE THE VEHICLE ANYWHERE BECAUSE I AM AFRAID IT WILL FAIL. IF YOU NEED ANY ADDITIONAL INFORMATION, PLEASE LET ME KNOW. THANK YOU. *TR

TL* THE CONTACT OWNS 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE DEALER CONTACTED THE MANUFACTURER FOR THE PART AND WAS TOLD NOT TO PERFORM THE REPAIR. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 18,700.

I WAS JUST INQUIRING ABOUT 2011 CHEVY CRUZES CATCHING ON FIRE. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD WHILE DRIVING 30 MPH. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE SMOKE WAS COMING FROM THE ENGINE. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR A DIAGNOSTIC TEST, BUT HE HAD YET TO RECEIVE THE DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 116,700.

2011 CHEVY CRUZ LTZ. CONSUMER IS INQUIRING ABOUT VEHICLES CATCHING FIRE *TGW

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL FELL TO THE FLOORBOARD ABNORMALLY. THE CONTACT USED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE BOOSTER KIT, RETAINER, CYLINDER KIT AND THE VALVE KIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,835.

I THINK WE HAVE A ANTI FREEZE SMELL INSIDE THE CAR WHEN EVER THE HEATER IS USED. I CAN NO LONGER DRIVE THE CAR IF I AM GOING TO NEED HEAT. DEALER WORKED ON THE CAR 4 TIMES AND HAS NOT FIXED THE PROBLEM. THE ONLY SMELL GM WILL ADMIT TO IS A HOT PLASTIC SMELL. EVEN IF IT IS HOT PLASTIC WHAT IS IT DOING TO PEOPLES HEALTH? I FEEL SICK AND NAUSEOUS WHEN USING THE HEATER.

WHEN CHEVY CRUZE REACHES FULL OPERATING TEMPERATURE, USING THE HEATER PRODUCES A VERY STRONG SMELL COMES FROM THE HEATING DUCTS INSIDE THE CAR. ESPECIALLY DURING USE OF THE DEFROST SETTING. THE SMELL IS LIKE BURNING ANTIFREEZE AND BURNING PLASTIC. THIS HAPPENS WHEN THE HEATER IS SET TO FULL HOT. FAN SPEED DOESN'T SEEM TO MATTER. THIS ONLY EXISTS ONCE THE CAR HAS REACHED FULL OPERATING TEMP. WITH THE CAR OFF OVER NIGHT RESIDUAL SMELL STILL PERMEATES INSIDE THE CAR. THE SMELL ON A 30 MINUTE COMMUTE IS SO BAD THAT I FEEL DIZZY, NAUSEOUS, AND I HAVE TO ROLL THE WINDOWS DOWN EVEN WHEN IT IS COLD OUTSIDE. I HAVE ASKED OTHERS TO RIDE WITH ME AND EVERY PERSON HAS EXPERIENCED THE SMELL.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD RELEASE ANTIFREEZE FUMES INTO THE CABIN OF THE VEHICLE THROUGH THE VENTS. THE DEALER REPLACED THE HEATER CORE ON MORE THAN ONE OCCASION, BUT THE FAILURE WOULD RECUR. THE CONTACT LEFT A MESSAGE WITH THE MANUFACTURER, BUT HAD NOT RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.

THE 2011 CHEVY CRUZE WAS DRIVEN BY OUR DAUGHTER, SHE WAS DRIVING 35 MPH, WHEN SHE NOTICED SMOKE COMING OUT OF THE HOOD. SHE PULLED OVER AND IN A MATTER OF MINUTES THE CAR WAS IN FLAMES. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT WAS TRAVELING 20 MPH AND NOTICED A BURNING OIL SMELL COMING FROM THE FRONT END OF THE VEHICLE. MOMENTS LATER, THE CONTACT NOTICED FLAMES COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND NO ONE WAS INJURED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT ANTIFREEZE OR COOLANT FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,320 AND THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 35 MPH THERE WAS SMOKE COMING FROM UNDERNEATH THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD AND AFTER SHE EXIT THE VEHICLE IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THE ORIGIN OF THE FIRE WAS ELECTRICAL. NO ONE WAS INJURED AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED HIM TO THE LEGAL DEPARTMENT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,000.

WHILE DRIVING A 2011 CRUZE ECO WITH APPROXIMATELY 11,000 MILES THE CAR CAUGHT FIRE. THE CAR WAS LAST SERVICED BY THE DEAL APPROXIMATELY 4,000 MILES AGO (3 MONTHS). THE CAR WAS 30 MILES INTO A 43 MILE TRIP WHEN IT CAUGHT FIRE, AND PRIOR TO THE INCIDENT THERE WERE NO WARNING SIGNS OF ANY PROBLEMS WITH THE VEHICLE. THE ONLY INDICATION OF A PROBLEM WAS SLIGHT SMOKE COMING FROM THE ENGINE BAY, AND THEN AS SOON AS THE CAR WAS STOPPED A FLAME CAME OUT BETWEEN THE HOOD AND THE COWL AREA. THE CAR WAS TOTALLY ENGULFED WITHIN 5 MINUTES OF STOPPING, AND IT WAS ONLY AFTER THE FIRST SIGN OF FIRE WAS VISIBLE THAT THE WARNING LIGHT ON THE DASH BOAR ILLUMINATED. THE CAR IS A TOTAL LOSS, AND CHEVROLET HAS STATED THEY WILL HAVE SOMEONE CONTACT ME IN 7 TO 10 DAYS TO DISCUSS THE INCIDENT. FROM RESEARCH ONLINE IT APPEARS THIS IS NOT AN ISOLATED INCIDENT, AND I AM CONCERNED AS I WAS NEVER WARNED VIA A TECHNICAL BULLETIN OR RECALL OF ANY POTENTIAL ISSUE WITH THIS VEHICLE. CHEVROLET HAS NOT SEEMED TO BE VERY CONCERNED OVER THIS ISSUE THUS FAR, BUT I AM PUSHING FOR ACTION FROM CHEVROLET. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE TIRE PRESSURE LIGHT WAS ILLUMINATED, INDICATING THAT THE THE FRONT PASSENGER SIDE TIRE WAS FLAT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS FLAT AND NOT THE FRONT PASSENGER SIDE TIRE, AS THE WARNING LIGHT INDICATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 26,861.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING STRAIGHT DOWN THE ROAD THE STEERING STICKS IN THE CENTER POSITION. IT'S LIKE IT GETS INTO A NOTCH AND WHEN THE STEERING WHEEL IS TURNED TO MAKE NORMAL DRIVING ADJUSTMENTS IT FEELS LIKE IT STICKS. IT OCCURS AT ALL SPEEDS BUT IS MOST NOTICEABLE AROUND 60 - 65 MPH. THIS PROBLEM COULD CAUSE OVERSTEERING ON SLIPPERY ROADS AND IT IS VERY DISTRACTING. *TR

THE VEHICLE EXPERIENCES A SEVERE DELAY IN THROTTLE AND TRANSMISSION RESPONSE, TO THE POINT OF ENDANGERMENT. WHEN DRIVING AT 60-65MPH AND COMMANDING PASSING POWER, THE VEHICLE NORMALLY WILL BOG DOWN AS THE PEDAL IS DEPRESSED, THEN DISENGAGE THE GEAR, WAIT UP TO 3 SECONDS, REV UP 500-1,000RPM AND THEN ENGAGE THE GEAR AND BEGIN MOVING FORWARD (AT WHICH POINT IT IS WITHIN A FEW HUNDRED RPM OF REDLINE AND BOUNCES OFF OF THE FUEL CUTOFF.... WHILE IN DRIVE, NOT MANUAL MODE). THE TRANSMISSION ALSO SHIFTS HARSHLY UP AND DOWN RANDOMLY. UPON A COLD START, THE VEHICLE NEARLY STALLS WHEN COMING OUT OF A PARKING GARAGE WITH AN INCLINE, THEN PROCEEDS TO IDLE AT 1,800RPM AND PUSH THE VEHICLE FORWARD WITH NEARLY ENOUGH THRUST TO CAUSE A COLLISION IF THE BRAKE PEDAL IS NOT STOOD ON. THE VEHICLE HAS ALMOST STALLED ON ME WHILE DRIVING ON FLAT GROUND, A HANDFUL OF TIMES (SOMETIMES WHEN I TURN ON THE REAR DEFROSTER, SOMETIMES JUST COMING TO A STOP). ADDITIONALLY, THERE IS A PULSATING THAT CAN BE FELT THROUGHOUT THE CAR (MOST NOTABLY THROUGH THE BRAKE PEDAL) AND A GRINDING NOISE COMING FROM THE ENGINE BAY. THE VEHICLE HAS BEEN BROUGHT IN TO POWER CHEVROLET IN MESA, ARIZONA WHERE THESE CONCERNS WERE BROUGHT UP, INCLUDING THE CONCERN FOR SAFETY, AT WHICH POINT THE ECM AND TCM WERE RESET TO DEFAULT VALUES (WHICH MADE THE TRANSMISSION EVEN MORE HORRIBLE, DUE TO DELETING THE ADAPTIVE VALUES). I WAS SPOKEN TO LIKE A CHILD AND GIVEN A PRINTOUT EXPLAINING HOW AN AUTOMATIC TRANSMISSION AND AUTO-STOP FEATURE

AT THE END OF NOVEMBER I NOTICED A SMELL COMING FROM MY CRUZE. IT SMELLED LIKE ANTIFREEZE. I WAITED A FEW DAYS TO SEE IF IT SMELLED AGAIN. SURE ENOUGH ON ANOTHER COOL MORNING USING THE HEAT I SMELLED IT AGAIN. WHEN USING AND ADJUSTING THE HEAT THE SMELL IS TERRIBLE. MY WINDOWS ALSO HAVE A FILM ON THEM. IT DOES NOT FROST UP BUT THERE IS A NASTY FILM ON THEM THAT SMEARS AROUND WHEN WIPED. LIGHTS SHINE IN AND MAKE A RAINBOW TYPE COLORING ON THEM AND HARD TO SEE. THIS HAS TO BE A SAFETY ISSUE. WHILE ON VACATION IN DECEMBER I TOOK IT TO A DEALER AFTER SMELLING IT NOW ON A DAILY BASIS. THEY COULD NOT SMELL IT AND WOULD NOT EVEN OPEN THE HOOD. ON JAN 25 I TOOK IT TO BIG M CHEVY AND ONE GUY SMELLED SOMETHING, UNSURE OF WHAT IT WAS THEY PRESSURE TESTED IT AND NOTHING SHOWED. THEY PUT DYE IN AND I DROVE IT FOR 13 DAYS SMELLING IT DAILY. THEY LOOKED AT IT AGAIN ON 2/7 AND SAID NO LEAKS. IT IS GOING TO A 3RD DEALER MONDAY. I AM TO THE POINT OF STOPPING DRIVING IT. IT CAN NOT BE HEALTHY FOR ME AND MY CHILDREN TO BREATHE THIS IN DAILY. YOU HAVE TO RIDE WITH THE WINDOWS DOWN. THE LEAK HAS TO BE FOUND, SOMETHING CHANGED (MAYBE STARTING WITH THE HEATER CORE) OR I AM TRADING IT IN SOON. *TR

ENGINE SEEMS TO MOMENTARILY CUTOFF WHEN ACCELERATING AFTER MOVING ABOUT 15 FEET OR LESS WITH ACCELERATOR IN STEADY POSITION FROM A STOP AFTER IDLING IN GEAR. DEALER DESCRIPTION HESITATION, SOMETIMES IT DOES HESITATE WHEN PRESSING THE ACCELERATOR BUT MOSTLY SEEMS TO LOSE ALL POWER MOMENTARILY. ISSUE IS REPEATABLE AND HAS BEEN NOTED ON AT LEAST TWO VEHICLES BY THIS OWNER. THIS ISSUE IS A SAFETY CONCERN, NO ACCIDENT YET BUT COULD HAPPEN UNEXPECTEDLY TO A DRIVER IF NOT YET AWARE OF THE PROBLEM. OWNER WAS TOLD BY SERVICE CENTER GM IS AWARE OF PROBLEM AND A POSSIBLE SOFTWARE UPDATE MAY BE AVAILABLE, UNKNOWN DATE OF RELEASE AS OF DECEMBER 2011. THIS OWNER BELIEVES ALL 2011 CRUZE'S HAVE THIS ISSUE, JUST HAVE TO BE IN THE RIGHT CIRCUMSTANCE AND KNOW HOW TO REPRODUCE IT. IF YOU HAVE BEEN TOLD IT IS TURBO LAG DO NOT FALL FOR IT, IF THIS WAS THE CASE IT WOULD HAPPEN ALL THE TIME. *TR

I JUST GOT OIL CHANGE A WEEK BEFORE THIS HAPPENED THROUGH THE DEALER. AT NORTHSHORE CHEVROLET IN SMITHTOWN NY. MY SON WAS WAITING AT TRAFFIC LIGHT AT INTERSECTION OF POND PATH AND NICOLLS ROAD IN SETUKET NY. WHEN A WOMAN IN NEXT LANE WAS YELLING YOUR.CARS IS ON FIRE. JUST AS HE WAS EXITING CAR HE SAW A FLAME POP OUT FROM THE ENGINE COMPARTMENT. IN 2 MINS THE CAR WAS FULLY ENGULFED AND FLAMES WERE AT 15FT HIGH. MY CAR IS FULLY STOCK NO AFTERMARKET ITEMS INSTALLED. DEALER MAINTAINED. UPON SOME RESEARCH I AM NOT ALONE WITH THIS PROBLEM. GM NEEDS TO FINDOUT AND CORRECT THIS PROBLEM BEFORE SOMEONE GET SERIOUSLY HURT. THE CHEVY CRUZE IS A GREAT CAR THAT WE LOVED DRIVING AND OWNING. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,800.

WHILE DRIVING 60-65 MPH THERE IS A SLIGHT BINDING THAT OCCURS DURING THE NORMAL CORRECTIONS OF THE STEERING WHEEL. REPORTED TO DEALER AND THEY " DO NOT SEE A PROBLEM". IT IS VERY HARD TO NOTICE, BUT IT IS THERE. *TR

CAR HAS BEEN TO DEALER 3 TIMES FOR ANTIFREEZE SMELL OUTSIDE THE CAR AND MORE IMPORTANTLY INSIDE THE CAR WHILE USING THE HEATER. I HAVE STOPPED USING THE HEAT DUE TO THE NAUSEATING SMELL. DEALER CLAIMS ALL IS WELL. *TR

TL* THE CONTACT WANTED OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR MALFUNCTIONED. THE FRONT PASSENGER SIDE AIR BAG WOULD NOT IDENTIFY A PASSENGER SITTING IN THE PASSENGER SEAT AND THE AIR BAG WOULD NOT ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT COVER WAS REMOVED AND THE SENSOR WAS REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO OTHER REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 2,600. UPDATED 02/15/12*LJ UPDATE 03/16/12

CAR WOULD NOT ACCELERATE WHILE AT A STOPLIGHT, WITH CARS BEHIND ME. RADIO READOUT SAID, "STABILITRAK TURNED OFF"; DASH READOUT SAID, "ENGINE POWER REDUCED!". I COULD NOT ACCELERATE PAST 1ST GEAR. I HAD AAA TOW THE VEHICLE TO A LOCAL DEALERSHIP, AND I WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED BECAUSE THE THROTTLE WOULD NOT OPEN. *TR

2011 CHEVY CRUZE MANUAL TRANSMISSION 6 SPD. RANDOM OCCURRENCE OF SPEEDOMETER SPIKES DIGITAL AND NEEDLE (ANYWHERE FROM 20-120 MPH), VOLUME ON RADIO WILL ALSO SPIKE WITH THIS ISSUE. WHEN SPEEDOMETER SPIKING THE STEERING WHEEL WILL ALSO UNWONTEDLY MOVE 1/2 - 2 INCHES LEFT OR RIGHT EVERY TIME WHICH COULD DISTRACT/STARTLE DRIVER LEADING TO A POSSIBLE ACCIDENT. CHEVY REFUSES TO LOOK FOR A PROBLEM THAT "ISN'T THERE". AS STATED BY DEALERSHIP WITHOUT CODE OR A TECH WITNESSING IT. OCCURRENCE HAPPENS WHEN ROLLING AT SLOW SPEEDS (0-7 MPH) OR STOPPED WITH CLUTCH ENGAGED OR SLOWLY BEING RELEASED. HAPPENS, 10-15 TIMES+ A MONTH. HAS STARTLED ME SEVERAL TIMES ONCE INCLUDING ME LETTING OFF THE CLUTCH AND STALLING THE VEHICLE FROM BEING STARTLED. VEHICLE ASSEMBLED: LORDSTOWN,OHIO MILEAGE WHEN FIRST NOTICING THIS ISSUE: 78.0 CURRENT MILEAGE, ISSUE STILL OCCURRING: 18,749. SEEN DEALERSHIP :3 TIMES ABOUT CURRENT ISSUE. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED SHE REPORTED PROBLEMS WITH THE HANDLING OF THE VEHICLE WITHIN THE FIRST THREE MONTHS. PROBLEMS REPORTED INCLUDED: SHIFTING ISSUES IN WHICH THE VEHICLE APPEARED TO SLIP OUT OF GEAR, THE VEHICLE INTERMITTENTLY LUNGED FOWARD WHEN HER FOOT WAS ON THE BRAKE, WHEN IN PARK AND ONCE WHILE DRIVING. SHE ALSO REPORTED INCIDENCES OF UNUSUALLY LONG PERIODS OF HESITATION WHEN STEPPING ON THE ACCELERATOR PEDAL. THE SERVICE STABLIIZER, SERIVCE POWER STEERING, TRACTION CONTROL AND ENGINE LIGHTS ILLUMINATED PERIODICALLY AS WELL AS THE INSTRUMENT PANEL GOING BLANK WHILE DRIVING. UPDATED 01/04/12*BF

SPEEDOMETER ACCELERATES WHEN VEHICLE IS AT A STOP. THE VEHICLE IS NOT MOVING BUT THE SPEEDOMETER SHOWS 30MPH. *KB

I WAS AT A STOP LIGHT WAITING FOR LIGHT TO TURN GREEN AND ALL OF A SUDDEN THE SPEEDOMETER JUMPS TO 45 MPH AND STAYS THERE A COUPLE SECONDS THEN SLOWLY DROPS BACK DOWN TO 0MPH. THIS HAS HAPPENED MULTIPLE TIMES BUT ONLY WHEN I AM SITTING AT A LIGHT. ONE TIME I PRESSED I THE ACCELERATOR TO GO WHILE IT WAS DOING IT AND IT STILL READ 35-40 MPH WHEN I WAS JUST CREEPING ALONG FROM A STAND STILL. *TR

POWER STEERING WILL GET NOTCHY AND MAKE YOU FEEL LIKE YOU WILL LOSE CONTROL OF CAR. THIS HAS HAPPENED EVERYDAY FOR A WEEK, NOW IT HAS DECIDED TO BEHAVE ITSELF BUT FOR HOW LONG? THIS CAR HAS A LOT OF SAFETY GLITCHES AND WOULD NOT TRUST MY FAMILY IN IT AT ALL. *TR

WHILE DRIVING ON HIGHWAY AT 65 MPH TEMPORARY STEERING LOSS FOR FEW MOMENTS. PROCEEDED TO STOP CAR AND SHUT OF. ONCE RESTARTED CAR DROVE NORMAL. PROBLEM REPORTED TO LOCAL DEALER NO PROBLEM FOUND. *TR

SITTING AT A STOP LIGHT, THE SPEEDOMETER WENT UP TO OVER 60MPH AND SLOWLY FELL BACK DOWN TO ZERO. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE INITIAL INCIDENT. I TOOK IT INTO THE DEALER WHERE I BOUGHT IT AND THEY SAID THEY WOULD HAVE TO REPLACE THE SPEEDOMETER AND NEEDED TO ORDER A NEW ONE. I DECIDED TO WAIT UNTIL I MOVED (I WAS IN THE MIDDLE OF A CROSS COUNTRY MOVE) AND WHEN I TOOK IT IN FOR THE 7500 MILE MAINTENANCE, I ASKED THE DEALER SERVICE CENTER IN MY NEW CITY TO CHECK OUT THE SPEEDOMETER. THEY DIDN'T FIND ANYTHING AND CAN'T DO ANYTHING ABOUT IT UNTIL ONE OF THEIR TECHNICIANS WITNESSES IT. *TR

JUST A FEW DAY'S AFTER BUYING OUR NEW CAR WE NOTICED ON OCCASION THE PASSENGER AIR BAG LITE WOULD NOT INDICATE ON.. TOOK IT BACK TO THE DEALER AND THEY TRIED IT OUT AND IT WORKED FOR THEM.THE SECOND TIME WE TOOK IT TO THE DEALER THEY DID SEE THE CHEVY SAID THAT THEY COULD RESET SOMETHING AND IT WOULD HELP. THE THIRD TIME WE TOOK IT BACK TO THEY PUT A NEW SENSOR IN THE SEAT.. NOW IT IS UP THERE A 4TH TIME FOR THEM TO SEE WHAT IS GOING ON... THEY DEALER HAS BEEN WONDERFUL ON TRYING TO TAKE CARE OF THE ISSUE... I HAVE LOOKED ON THE INTERNET AND THERE IS SEVERAL COMPLAINTS ON THIS... CAN WE JUST REQUEST THAT CHEVY LET US BUY ANOTHER MODEL? *TR

VEHICLE WAS IN THE PARK POSITION, WHEN THE KEY WAS TURNED IN THE OFF POSITION THE CAR STARTED TO ROLL BACKWARD DOWN A HILL DRAGGING MY CHILD WITH IT. *TR

SEVERE HESITATION WHEN YOU ACCELERATE LEADING TO POSSIBILITY OF REAREND COLLISION..MANUFACTURER WELL AWARE OF ISSUE BUT SAYS THERE IS NO PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 70 MPH, WHEN SHE BEGAN TO FEEL A LOT OF HEAT NEAR HER FEET. THE VEHICLE WAS MANEUVERED TO THE EMERGENCY LANE. THE FIRE DEPARTMENT INFORMED THE CONTACT THAT THE HEATER FELL APART AND RELEASED AN EXCESSIVE AMOUNT OF EXTREMELY HOT WATER INTO THE VEHICLE. THE DRIVER SUSTAINED SECOND DEGREE BURNS ON HER FEET AS A RESULT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE FOR APPROXIMATELY TWO MONTHS. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/31/12 *BF UPDATED 11/1/2012 *JS

LEFT FRONT TIRE SLOWLY LOSING AIR. WHILE 2011 CHEVY CRUZE WAS AT MATICK CHEVROLET FOR STEERING SHAFT RECALL (@ APPROX. 9000 MILES) I REQUESTED THAT THE SERVICE DEPARTMENT INSPECT THE LEFT FRONT TIRE FOR AN AIR LEAK. I SUGGESTED IT COULD BE THE INTERNAL AIR PRESSURE SENSOR WAS SLOWLY LEAKING. I WORK IN THE AUTO SUPPLY CHAIN AND I HAVE HEARD OF THE PRESSURE SENSORS LEAKING AIR. DEALERSHIP INFORMED ME THAT CHECKED FOR AIR LEAKS IN A WATER TANK AND COULD NOT FIND ANYTHING. THE TIRE CONTINUES TO LOSE APPROXIMATELY 5 PSI OVER A 3 OR 4 WEEK PERIOD. DEALERSHIP DID NOT OFFER TO REPLACE THE SENSOR AND TOLD ME SOME TIRES "JUST" LEAK AIR. *KB

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE FRONT AIR BAG LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING 30 MPH AND ABOVE AND WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR'S TRANSMISSION STALLS AND HESITATES SINCE THE 1ST DAY I GOT THE CAR. I FOUND OUT TODAY THAT MY CAR HAS FOUR RECALLS! AND I HAVE NOT BEEN NOTIFIED IN ANY WAY BY CHEVY OF THEM ONE OF WHICH IS THE STREEING WHEEL CAN COME OFF WHILE DRIVING. WHILE DRIVING TODAY 09/28/2011 THE CAR CAME TO A RANDOM AND COMPLETE STOP IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE FORWARD AT ALL. *TT

THE INITIAL PROBLEM WAS THE AIRBAG INDICATOR LIGHT DID NOT COME ON WHEN MY WIFE SAT DOWN IN THE PASSENGER SEAT. IT WAS AN INTERMITTENT PROBLEM WITH THE LIGHT NOT COMING ON TO SHOW THE AIRBAGS WERE ACTIVE. WE TOOK IT BACK TO THE DEALER AND THEY COULD NOT DUPLICATE IT. I WAITED ABOUT A WEEK AND IT HAPPENED AGAIN. I TOOK IT TO THE DEALER WITH THE AIRBAG LIGHT OFF WITH MY WIFE IN THE SEAT. THEY REPLACED THE SENSOR IN THE SEAT. FOR ABOUT A WEEK ALL WAS OK. THEN WE WERE COMING HOME FROM A SHOPPING TRIP AND MY WIFE SAT DOWN AND THE LIGHT INDICATING THE AIRBAGS WERE ACTIVE DID NOT COME ON. I DROVE DIRECTLY TO THE DEALER, ABOUT THIRTY MINUTES, AND WITH MY WIFE IN THE SEAT SHOWED HIM. THE SERVICE MANAGER CALLED GM AND WAS ON THE PHONE FOR ABOUT 45 MINUTES. THEY CONNECTED THE VEHICLE TO THE GM COMPUTER WITH MY WIFE IN THE SEAT AND RAN A NUMBER OF TESTS. THE GM PEOPLE INDICATED TO THE SERVICE MANAGER THAT THEY WERE AWARE OF THE PROBLEM AND TOLD HIM NOT TO TOUCH ANYTHING THAT THE VEHICLE MEETS ALL GOVERNMENT SPECIFICATIONS. THEY SAID THEY WOULD CALL BACK IN 24-48 HOURS. THEY DID AND CLAIMED THERE WAS NOTHING WRONG WITH THE AIRBAGS AND SAID ALL OF THE 2011 CHEVROLET CRUZES WERE THE SAME AS MINE. THEY SAID THERE WAS NOTHING MORE TO BE DONE. THE PROBLEM HAS NOT REOCCURRED YET, BUT WE ARE SKEPTICAL ABOUT THE OUTCOME AND NOTIFIED YOU FOLKS. I JUST HOPE IF WE HAVE A HEADON AND THE LIGHT INDICATES THE AIRBAG IS OFF WE WILL HAVE A PROBLEM AND GM WILL HAVE A PROBLEM. *TT

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE BLEW AND DETACHED FROM THE RIM WHILE DRIVING 70 MPH. THE VEHICLE DID NOT COME EQUIPPED WITH A JACK OR A SPARE TIRE. THE CONTACT STATED THAT THERE WAS A COMPRESSOR IN THE TRUNK, BUT IT DID NOT WORK FOR A BLOWN TIRE. THE FAILURE MILEAGE WAS 11,100. UPDATED 10/18/11*LJ UPDATED 11/14/11

MY COMPLAINT IS THE SIDE AIRBAG. MY 12 YEAR DAUGHTER AND MYSELF WERE IN A T-BONE TYPE ACCIDENT WHEN ANOTHER CAR RAN A STOP SIGN. $9000.00 DAMAGE TO MY 2011 CRUZE AND THE AIRBAGS DID NOT DEPLOY ON THE SIDE.SHE WAS INJURED IN THE ACCIDENT I FEEL DUE TO THE AIRBAGS NOT DEPLOYING. I HAVE CALLED GM AND THE WILL INVESTIGATE BUT ACT AS IF ITS NO BIG DEAL...IT IS A BIG DEAL. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO SHIFT AND THERE WAS AN ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN REPLACED THE FAULTY TRANSMISSION. IN ADDITION, THE DRIVER'S SIDE REAR VIEW MIRROR WOULD EMIT A LOUD WHISTLING NOISE WHENEVER THE VEHICLE WAS IN MOTION. THE DEALER WAS IN THE PROCESS OF REPLACING THE MIRROR. THERE WAS ALSO A LARGE HOLE IN THE AIR CONDITIONER COMPRESSOR, WHICH REQUIRED REPLACEMENT. THE CONTACT ALSO STATED THAT THE EXTERIOR BODY PAINT WAS PEELING NEAR THE FRONT PASSENGER SIDE HEADLIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 64.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WOULD SUDDENLY BECOME LOOSE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE STABILITY TRACK NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

WHEN YOU BACK OFF THE THROTTLE AND SLOW TO 20 TO 25 MPH, YOU NEVER KNOW WHAT THE CAR WILL DO. IT MAY COAST LIKE A NORMAL CAR. IT MAY DOWNSHIFT AND SLOW MODERATELY. OR IT MAY DOWNSHIFT TO FIRST GEAR AND SLOW RADICALLY. WHEN THIS HAPPENS, THE COMPUTER TAKES FULL CONTROL OF THE VEHICLE. YOU STEP ON THE GAS AND NOTHING HAPPENS. THE COMPUTER HAS CONTROL OF THE VEHICLE FOR THE NEXT 5 SECONDS. THIS HAS HAPPENED AT LEAST 40 DIFFERENT TIMES. THIS CREATES A VERY DANGEROUS SITUATION. FIRST, I AM IN THE DRIVER SEAT AND I SHOULD HAVE CONTROL OF THE VEHICLE. I DO NOT. SECONDLY, MOST PEOPLE DRIVE WITH THE FLOW OF TRAFFIC. IF I SLOW RADICALLY FOR ABSOLUTELY NO REASON AND ALL OF THE DRIVERS AROUND ME CONTINUE ON, SOMEONE BEHIND ME WILL RUN INTO ME. IT IS ONLY A MATTER OF TIME BEFORE A DISTRACTED DRIVER SMASHES INTO ME. AND THIRDLY, SINCE I NEVER TOUCHED THE BRAKE, THE BRAKE LIGHT NEVER CAME ON. THE DRIVER BEHIND ME HAVE NO WAY OF KNOWING THAT I AM RADICALLY SLOWING AND CREATING SUCH A DANGEROUS SITUATION. IF YOU STEP ON THE GAS TO GET THE CAR TO GO, NOTHING HAPPENS. THEN THE COMPUTER RETURNS CONTROL TO THE DRIVER AND THE CAR TAKES OFF AT FULL SPEED. IF YOU STEP ON THE BRAKE, THE COMPUTER TAKES OVER. YOU THEN MUST COME TO A FULL COMPLETE STOP BEFORE THE COMPUTER WILL RETURN CONTROL TO THE DRIVER. IF YOU ARE MAKING A TURN WHEN THE CAR RADICALLY SLOWS, YOU COULD VERY EASILY LOOSE CONTROL. WHEN THE PAVEMENT IS WET OR SLIPPERY, THE PROBLEM IS GREATLY INCREASED. YOU ARE TOTALLY AT THE MERCY OF AN I

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN THE VEHICLE WOULD HESITATE WHEN ACCELERATING BETWEEN 45-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO PRODUCE ANY FAILURE CODES WHEN DIAGNOSED. THE DEALER PERFORMED A TEST DRIVE AND WAS ABLE TO DUPLICATE THE FAILURE BUT THERE WERE NO REPAIRS. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 1,000. UPDATED 11/16/2011 *LN *TR

I WAS DRIVING AT 30 MPH AND LOOKING TO CHANGE LANES. I BACKED OFF THE THROTTLE TO LET ONE CAR PASS. JUST WHEN THERE WAS AN OPENING IN TRAFFIC AND I WAS READY TO ACCELERATE, THE COMPUTER TOOK FULL CONTROL OF THE VEHICLE. THE VEHICLE DOWNSHIFTED TO FIRST GEAR AND RAPIDLY SLOWED TO 10 MPH. AT THIS POINT THERE WAS NO LONGER AN OPENING IN TRAFFIC AND I HAD TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD AND WAIT FOR ANOTHER OPENING IN TRAFFIC. I HAVE AN EXCELLENT DRIVING RECORD AND I DID NOT ACCOMPLISH THIS BY DOING STUPID THINGS LIKE COMING TO A DEAD STOP IN THE MIDDLE OF THE ROAD FOR NO REASON. I CONTINUED ON. A QUARTER OF A MILE DOWN THE ROAD I BACKED OFF THE THROTTLE TO SLOW FOR A CURVE. AGAIN THE COMPUTER TOOK FULL CONTROL OF THE VEHICLE. WHEN I WENT TO ACCELERATE, THE VEHICLE BOGGED TERRIBLY. FOR THE NEXT 5 SECONDS I HAD ABSOLUTELY NO THROTTLE RESPONSE. AGAIN I AM SLOWING FOR NO REASON AND CREATING A HAZARD. I CONTINUED ON. TWO MILES DOWN THE ROAD I STOPPED FOR A TRAFFIC LIGHT. I WAS LOOKING TO MAKE A HALF LEFT. WHEN THE LIGHT TURNED GREEN, I EASED FORWARD AT TWO MILES AN HOUR WAITING FOR AN OPENING IN TRAFFIC. WHEN THERE WAS AN OPENING IN TRAFFIC, I BEGAN MY TURN AND STEPPED ON THE GAS. THE VEHICLE CONTINUED AT THE SAME SPEED AND THEN BEGAN TO ACCELERATE VERY SLOWLY. I NEARLY GOT HIT BY AN ONCOMING CAR. THE OTHER DRIVER DID NOT EXPECT ME TO CONTINUE MY TURN AT 2 MPH. I CONTINUED ON. ANOTHER TWO MILES DOWN THE ROAD, THE VEHICLE FAILED AGAIN. I WAS EASING FORWARD AT 2 MP