Page 2 of 2 · complaints 51–80 of 80

2021 Chevrolet Colorado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Unknown or Other
Filed Mar 17, 2024IA

If you review the Chevrolet Colorado for the last number of years, one will find that there is an issue with the key not removing when turning the vehicle off. I am experiencing this problem with a 2021 Chevrolet Colorado. In some of the previous years the issue was referenced to a issue where the shifter needed repaired or replaced. My point is that it has been an ongoing problems for years which the NHTSA should demand that GM fix it without cost to the consumer. In my case, as a result of not being able to get the key out, it caused the battery to drain. It could easily leave someone stranded.

Engine
Filed Mar 15, 202446,000 milesIL

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.

Engine
Filed Mar 3, 2024TX

The engine is needing replaced. I was driving down [XXX] and the engine, electric control system, and stability lights all went off. The engine started shaking. The Chevrolet dealership says it's $6,500 before tax to diagnose or I can replace it for $10k before tax. I believe they know what the issue is, but not telling. The engine should not fail so.soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air BagsCrash
Filed Feb 7, 2024134,000 milesCA

Very heavy rain, hit standing water on roadway lost control in to the ditch. Truck totaled, air bags did not deploy.

Suspension
Filed Feb 3, 2024MA

Vehicle pulls to the left and noise in front end. Excessive play in left upper ball joint and control arm. Reported to Chevrolet dealership, parts replaced under factory warranty Told dealership I was going to report to NHSTA Do not know what became of the parts

Service Brakes
Filed Nov 28, 2023FL

The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?

Unknown or Other1 injured
Filed Nov 10, 2023AZ

The truck has only 40K miles on it. I was checking under the hood when without notice the heed dropped hitting me in the head and pinning my hand under the hood thus trapping me there. A rescuer released the hood release lever so I could escape. I had a lump on my head and my hand was /wrist was bruised. I am on blood thinners so I consider myself lucky. The stanchions that hold the hood open suddenly failed and will not hold the hood open.

Unknown or OtherCrash
Filed Oct 13, 2023GA

I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.

Engine
Filed Aug 25, 2023IA

Just prior to 8/1/22, check engine light came on. They found P0014 set, lack of power, rough idle. They found oil pushed through bank 1 cam solenoid actuator and had to replace on 8/1/22. Check engine light came on again in mid August 2023. Found P0024 code and had had to replace the cam actuator again. This time GM has part on backorder, like they are fixing systemic issue with part. They could only replace by getting from another dealer. Still charged me for part even though it was just replaced 12months ago. Would like to know if this is a systemic issue with GM.

Electrical System
Filed Jul 25, 2023FL

There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.

Steering
Filed Jul 6, 2023VA

Power steering failed. Indicator on instrument cluster said to repair power steering. Steering wheel is locked. Truck has 49,000 miles. Never been driven off road.

Steering
Filed Apr 25, 2023TX

When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.

Power Train
Filed Apr 16, 2023NJ

I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.

Engine
Filed Mar 28, 2023MO

Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.

Lane Departure › Warning
Filed Jan 31, 2023NV

2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.

Electrical System › Instrument Cluster/Panel
Filed Jan 31, 202315,000 milesNC

The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.

Visibility/Wiper
Filed Jan 13, 2023TX

Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.

Exterior Lighting
Filed Nov 9, 2022MA

I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.

Power Train
Filed Sep 14, 2022CA

I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.

Equipment › Electrical › Infotainment
Filed Aug 9, 2022PA

I have had multiple instances where the "infotainment" center as well as electronic components on my dash have shut down completely while driving. The truck stays running while it does this. The electronics then take a few minutes to "reboot" and then return to normal. I have had my truck to the dealership twice for this issue and I was told they did not find a problem and could not replicate it. I also contacted Chevrolet and they simply recommended I take it to a dealership to be evaluated.

Air BagsCrashFire1 killed
Filed Dec 29, 20215,000 milesNJ

The contact's son owned a 2021 Chevrolet Colorado. The contact stated that while her son was driving on a county road at an undisclosed speed, the vehicle inadvertently crashed into a tree 4-6 feet away from the road, and caught fire. No further information was available on the occurrence of the crash. The contact stated that the air bags may have failed to deploy. The fire was extinguished with the assistance of the fire department. The contact's son may have been pronounced dead at the scene. The contact's son was transported out of the vehicle with the assistance of emergency units and was airdropped to the hospital, where it was diagnosed that he sustained brain hemorrhage and third-degree burn on 65% of his body. The contact was unsure whether a fire department report was filed. A police report was filed. The vehicle was towed to an auto body shop where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 5,000.

Electrical System
Filed Nov 3, 2021CT

My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.

Unknown or Other
Filed Sep 10, 2021VA

This is to inform you of a safety-related vehicle service which may appear as a safety-related defect. Not only does it have the potential to affect each (1) vehicle which is serviced at such a facility but it also has the potential to affect (2) multiple vehicles across the federal interstate highway system as well as (3) properties and (4) human life. Every vehicle traveling on a roadway, bridge, overpass, through a tunnel, through mountain passes, construction zones, etc may be at increased risk in encountering any vehicle serviced at such a facility if such improper service is not discovered and corrected prior to catastrophic failure.

Power Train
Filed Aug 12, 2021NC

I purchased a brand new Colorado earlier this year. The vehicle currently has about 9,000 miles on the odometer. On two recent occasions within 1 1/2 weeks of each other while driving at highway speeds, there was a clunk noise and the transmission acted as if it had been shifted into neutral. The truck would not accelerate, and the RPMs were very high as I was pushing the accelerator and the vehicle was not responding but the engine was revving. This was an extremely scary and unsafe situation as cars were behind me and I narrowly avoided being hit as I tried to get over to the side of the road without any ability to accelerate. The first time it happened, after placing the vehicle in park and waiting a few minutes, I was able to get it back into gear and I drove straight to the dealer. The dealer "was unable to replicate the problem" and told me it was probably just a one-time "glitch." Approximately 1 1/2 weeks later, it happened again. I took it back to the dealer. The dealer stated that the computer showed error codes P0700 and P2817, both of which are faulty transmission codes. The dealer stated that the technician cleared the codes, drove the vehicle, and was once again "unable to replicate the problem." The dealer stated that it was going to request assistance from Chevy's engineers because it could not figure out what was wrong with the vehicle. I don't believe the vehicle is safe to drive at this point, as I narrowly avoided being in an accident on two occasions with

Fuel System, Diesel
Filed Jun 30, 202129,000 milesCO

The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.

Air BagsCrash1 killed
Filed Apr 28, 2021950 milesWV

TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT'S FATHER WHO OWNED A 2021 CHEVROLET COLORADO. THE CONTACT STATED WHILE THE CLIENT'S FATHER WAS ATTEMPTING TO TURN AROUND ON A NARROW ROAD, THE VEHICLE FELL OFF A CLIFF AND CRASHED INTO A CREEK BED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER PASSED AWAY DUE TO A BROKEN NECK AND FRACTURED SPINE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 950.

Structure › Body
Filed Apr 25, 2021LA

WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.

Power Train
Filed Dec 15, 202060 milesVA

TRUCK HAS VIBRATION WHEN AT HIGHWAY SPEEDS AND DURING DECELERATION. ALSO SQUEAKING NOISES COMING FROM SUSPENSION. TRUCK HAS 4642 MILES.

Visibility/Wiper
Filed Dec 6, 20201,000 milesLA

THE WINDSHIELD IS DEFECTIVE - WITHIN A MONTH OF OWNING THIS NEW TRUCK ONE STRIKE AGAINST IT (WHILE ON THE HIGHWAY) (OUR FIRST WINDSHIELD STRIKE) BROKE IT VERY SIGNIFICANTLY - CRACKED THROUGHOUT. I AM ABOUT 60 YEARS OLD AND HAVE OWNED MANY, MANY VEHICLES - WE HAVE NEVER SEEN A WINDSHIELD BREAK SO FAST AND SO SEVERELY. WE DID AN INTERNET SEARCH AND THERE ARE MANY OTHER CHEVY COLORADO OWNERS THAT HAVE MADE THE SAME OBSERVATION - MANY ARE SAYING IT IS CHEAP, UNUSUALLY THIN GLASS FOR FUEL ECONOMY OR FOR LESS EXPENSE, OTHERS SAY CHEVY HAS NOT INSTALLED THEIR WINDSHIELDS WITH THE PROPER AMOUNT OF ADHESIVE BEHIND IT. OWNERS SAY THE AFTER MARKET REPLACEMENT DOESN'T EASILY BREAK ON IMPACT LIKE THIS FACTORY ORIGINAL WINDSHIELD DOES. I AM NOT A SCIENTIST - ALL OUR FAMILY KNOWS IS THAT IT WAS NOT SAFE TO HAVE THIS FACTORY WINDSHIELD ON THIS NEW TRUCK AND WE DON'T FEEL SAFE DRIVING THE VEHICLE WITH A WINDSHIELD THAT DOESN'T PROTECT US PROPERLY WHILE ON THE HIGHWAY. THIS WAS ONLY ONE IMPACT ON THE GLASS AND THE WHOLE WINDSHIELD IS DAMAGED SIGNIFICANTLY TO WHERE YOU CAN FEEL THE SHARP EDGE WITH YOUR FINGER FROM THE OUTSIDE OF THE VEHICLE. THERE ARE OTHER ISSUES WITH THIS 2 MONTH OLD TRUCK BUT THIS WINDSHIELD IS A SAFETY ISSUE FOR ALL CONCERNED AND THESE TRUCKS NEED A TSB OR RECALL FOR OWNERS THAT HAVE THIS DEFECTIVE, FLIMSY WINDSHIELD.

Visibility/Wiper
Filed Oct 20, 2020FL

WAVY WINDOWS IN ALL 4 DOORS ON A BRAND NEW 2021 CHEVY COLORADO. DEALER WON'T REPLACE GLASS, WINDOWS ARE ALL MISSHAPEN AND HAVE SPECKS THROUGHOUT ALL THE WINDOWS. MAKES IT HARD TO SEE AT NIGHT WHILE DRIVING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2021 Chevrolet Colorado → · Every Colorado year → · How the figures are calculated →