2020 Chevrolet Colorado complaints

The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE

The contact owns a 2020 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with camshaft positioner actuator solenoid at #2. The contact was informed that the camshaft positioner actuator solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. Additionally, the contact was informed of Technical Service Bulletin: N232430470 with NHTSA ID Number: 10249185; however, the vehicle was not included. The failure mileage was approximately 103,110.

GM had sent a letter regarding recall on 2020 Chevy Colorado's Cam shaft in 2/2024. In 11/2023, I had my check engine light on and had the cam shaft issue fixed by my mechanic, before it was a known recall. By law, GM should pay me for the work done on the truck, but GM for the last 2 months have been, what I feel, playing with me and have not paid me. I have sent the required paperwork several times, been on the phone to confirm receipt of the paperwork, and how it looks; each time the customer service representative told me it looks great. Now, for the 3rd time, I had gotten email saying "we never received your paperwork". This is not right for a car manufacture to treat their customers this way and illegally not pay for their recalls.

A transmission shudder has developed. It seems to be a known issue that Chevrolet has tried to resolve, but it is present in my vehicle. It started to develop around 60,000 miles ago and has progressively gotten worse.

The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 65-75 MPH, the check engine warning light illuminated, and the vehicle was sluggish. The contact was able to continue driving. The vehicle was taken to an Auto Parts Store, where it was diagnosed that the camshaft had failed. The contact stated that the failure had been recurring intermittently. The contact received notification of GM Special Coverage Bulletin Number: N232430470, which the contact related to the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be covered because of a Salvage Title; however, the contact stated that the vehicle was salvaged due a collision that caused the front driver's side tire to separate. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

Ignition Switch/Steering/Transmission??? When I went to start my truck the key would not turn. I tried to jiggle the steering wheel but it was locked up tight. I checked to make sure that it was fully in park and it was. As a last resort I kicked the front tire as the wheel was turned slightly. I tried again to jiggle wheel and turn key, after several attempts key finally turned and started. I moved truck forward straightening wheels then shut truck off and went inside to gather my things to run errands. When I came back out the ignition once again locked up on me. After numerous attempts I was finally able to get the key to engage. When I ran my errands I left the keys in the ignition and in the accessory position instead of fully shutting the engine off. THIS IS MY SAFETY CONCERN 1) My battery could run down leaving me stranded, 2) My truck could be stolen 3) I could have removed the keys and taken the chance that I MAY or MAY NOT have gotten the key to engage again, potentially leaving me stranded with groceries, etc. Dealership cannot get me in for more than a week from now, 9 days actually. It will be a Friday... who knows if they will even get it repaired in one day.

Transmission shudder unless I put vehicle in tow haul. Shudders at a out 35 40 miles per hour. Seems to be a recurring problem from 2018 forward. This vehicle has only about 25 000 miles on it. I researched and also spike to a transmission person and they think it may be a computer issue. Supposedly they replace transmission fluid if that doesn't fix they replace took convertor. The problem I have is this is a long time recurring problem that should be identified and fixed by General Motors. A vehicle with such low miles built 2 years after they are aware these transmissions have the what's called dreaded shudder shouldn't still be happening.

The vehcile shifts hard from 1st to 2nd gear when it is newly started (regardless of the outside tempature).

Radio will suddenly stop responding to the controls in the vehicle. Volume will not adjust up or down. Power button will not work. While talking on the phone, the phone will disconnect from the speakers while in use and plugged in. This will require me to retrieve my phone while I'm driving and put it on speaker to continue my conversations.

There is a known issue with my truck, where the Transmission will all of a sudden lock up and then it shutters. The truck shakes violently and happens randomly. There is no rhyme or reason why this happens. Of course I'm barely over my warranty and Chevy in Austin states that it will be 3-5 days before they can review my truck. They won't provide a rental car or any help with a rental, so I'm expected to not have a car or figure out something myself to even have my truck looked at. My friend has GMC Canyon (same transmission) and had to have a level two mechanic replace his fluids. There are no warning lights or anything, this is a constant thing that is getting worse. There is a lawsuit in Canada for this issue that Chevy has known about and they haven't done anything about it.

The backup camera on the vehicle continually gets moisture in it resulting in a very blurry image on the display to the point of the backup camera being unusable at times, especially when it is dark. This creates a safety risk and an increased risk of hitting a moving vehicle or pedestrian when backing up as the vehicle is a pickup truck and has a very large blind spot behind it. We have run over toys in the driveway due to not being able to see them, fortunately no one has been injured as of the time of this writing. I have contacted Cheverolet extensively about the issue since July 2020 and they have been of no assistance. They acknowledged the issue and merely extended my warranty to 2025. A local dealership has replaced the camera a number of times and the issue remains unresolved; it has been replaced by the dealership nine times since 09/30/2020. The issue was first observed in July 2020 and the vehicle was purchased new from Cheverolet in May 2020. The vehicle does not go off-road, is parked in a garage, and replacing the camera has not corrected it. The vehicle was dropped off at the local dealership for approximately one week in May 2023 and the dealer reported that they were unable to replicate the issue. I subsequently reached out to the local dealership again in July and August with photos and videos showing the moisture on the inside of the camera lens and have yet to receive a response.

2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....

The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.

The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.

Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.

Like the 2017-2019 Chevrolet Colorados my 2020 Colorado also has transmission shudders from time to time and I get random vibrations

Nov 2021 I took my truck to the dealership with complaints of a high pitch hum coming from the reared- drivetrain. They found metal shavings in the rear end fluid and said they had to rebuild the rear end 11/3/21. Last Thursday I took it back for the same reason. They found alot of metal shavings again 1/19/23.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.

Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.

1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down pa

The transmission on my 2020 Chevrolet Colorado often jerks when shifting and down shifting. This is especially true in colder temperatures where there is a significant hesitation and jerk when shifting from 1st gear to second gear. This is an automatic transmission. GM is aware of this issue and problem but are not resolving this problem as they indicated it should be acceptable. I have contacted both the dealer and GM. There have been no accidents related to this issue.

It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?

VEHICLE IS EXPERIENCING A SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 25 AND 80 MPH IN A STEADY STATE OF DRIVING WHEN THE TRANSMISSION IS NOT ACTIVELY SHIFTING GEARS. THE VEHICLE SHUDDERS AS IF I AM DRIVING ON RUMBLE STRIPS. TSB 18-NA-355 SHOWS SAME ISSUE WITH 2017-2019 COLORADOS, BUT SHOULD PROBABLY INCLUDE 2020 MODELS AS THE CONDITION IS IDENTICAL TO WHAT MY VEHICLE IS EXPERIENCING.

Power Steering suddenly stopped functioning as I was towing a trailer approx 5000 lbs. ‘Service Power Steering Drive With Care’ popped up on dash. No dealership visit as this just happened. Truck is unfit for driving safely.

MY NEW CHEVY COLORADO TRUCK (10000 MILES) HAS EXPERIENCED VIBRATION ISSUED BETWEEN 30-60 MPH. TYPICALLY IT HAPPENS WHEN IN CRUISE CONTROL BETWEEN 50-60 MPH AND I TRANSITION FROM GOING DOWNHILL TO UPHILL AND THE ENGINE IS STARTING TO RE-ENGAGE AND ACCELERATE TO MAINTAIN SPEED. IT FEELS LIKE I AM GOING OVER RUMBLE STRIPS AND ITEMS IN MY GLOVE BOX CAN BE HEARD VIBRATING AROUND. APPARENTLY IT IS COMMON ENOUGH THAT ON THE INTERNET IT IS KNOWN AS THE "CHEVY SHAKE". I AM WORRIED ABOUT PREMATURE TRANSMISSION FAILURE. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. I HAVE ALWAYS IT WAS THE PAVEMENT CONDITIONS UNTIL I DID SOME RESEARCH ONLINE. I THINK I HAVE REALLY NOTICES IT WITHIN 3 MONTHS OF PURCHASE IN MAY 2020.

ENGINE TEMPERATURE GAUGE RUNS IN RED AFTER 30-40 MINUTES OF DRIVING. AFTER 10-15 MINUTES THE GAUGE WILL GO BACK TO NORMAL THEN WILL GO BACK TO HOT. THIS IS BOTH CITY AND HIGHWAY DRIVING.

FRONT AND REAR AXLE LOCKER FAILED TO ENGAGE

THE VEHICLE IS EXPERIENCING A SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 25 AND 80 MPH STEADY STATE DRIVING WHEN TRANSMISSION IS NOT ACTIVELY SHIFTING GEARS. THE CONDITION IS AS IF I WERE DRIVING OVER RUMBLE STRIPS. TSB 18-NA-355 ADDRESSES THIS ISSUE IN 2017 - 2019 CHEVY COLORADO PICKUP TRUCKS WITH THE 8 SPEED TRANSMISSION. THE 2020 MODEL SHOULD BE ADDED AS IT DOES NOT APPEARED TO BE FIXED AT THIS TIME. I PURCHASED THIS VEHICLE BRAND NEW FROM THE FACTORY WITH ONLY 5 MILES ON IT. THE SHUDDER ISSUE HAS BEEN PERSISTENT FROM THE VERY FIRST DAY I DROVE IT.

WHILE DRIVING THE RADIO WILL GO SUDDENLY TO FULL BLAST WITHOUT REASON. AFTER ABOUT 2-3 SECONDS IT WILL RETURN TO NORMAL VOLUME

MY 2020 COLORADO HAS A SLOSHING SOUND COMING FROM PASSENGERS FRONT GOING TOWARDS BACK WHEN ACCELERATING. ALSO THE TRUCK HAS BEEN GOING OUT OF ALIGNMENT SINCE THE DAY I GOT IT. DEALER CLAIMS 'REAR THRUST ANGLE NOT ALIGNED FROM FACTORY' EVERY MONTH I HAVE BEEN BACK TO GET IT REALIGNED

TL* THE CONTACT RENTED A 2020 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE WARNING "FAILED SEAT BELT" SUDDENLY DISPLAYED AND WHEN PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT STOP AND SMOKE WAS PRESENT IN THE CABIN OF THE VEHICLE. AFTER COASTING TO A STOP THE OCCUPANTS EXITED THE VEHICLE AND FLAMES WERE PRESENT COMING FROM THE UNDER THE VEHICLE. A BYSTANDER EXTINGUISHED THE FLAMES AND THE FIRE AND POLICE DEPARTMENTS CAME TO THE SCENE AND FILED REPORTS. THE VEHICLE WAS LATER TOWED AWAY. THE MANUFACTURER WAS CONTACTED REGARDING THE INCIDENT AND THE VEHICLE WAS EXAMINED BUT NO INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 10,000. *BF*JB

GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES

WHILE STARTING TO DRIVE THE VEHICLE A GUSHING WATER SOUND IS COMING FROM BEHING THE DASH.

WHILE BEGINNING TO ACCELERATE AFTER STARTING THE VEHICLE, I NOTICEABLE SOUND THAT IS BEST DESCRIBED AS 'WATER RUSHING' IS HEARD FROM BEHIND THE PASSENGER-SIDE DASH AREA. AFTER CONDUCTING SOME RESEARCH I HAVE NARROWED IT DOWN TO THE ISSUE OF AIR TRAPPED IN THE COOLANT SYSTEM. ISSUE IS ISOLATED TO THE AREA OF THE HEATER CORE. HAVE ALSO SEEN MENTIONS OF SERVICE BULLETINS WHERE, IF THE VEHICLE IS UNDER WARRANTY, IT CAN BE BROUGHT IN AND THE TANK CAN BE DRAINED AND REFILLED PROPERLY.

BOUGHT 2020 CHEVY COLORADO WT EXACTLY TWO WEEKS AGO TODAY AND ON MY WAY HOME FOR THE 3 DAY WEEKEND THE TRACTION LIGHT AS WELL AS ESC SERVICE LIGHT CAME ON. I HAVE 227 MILES ON MY VEHICLE!

THE RADIO/INFO SCREEN WENT BLACK WHILE IN USE. WOULDN'T COME BACK ON TURNED VEHICLE OFF AND BACK ON AND IT STARTED WORKING. WHILE VEHICLE WAS PARKED AND OFF THE DASH CAUGHT ON FIRE AND DISCHARGED THE PASSENGER SIDE AIR BAG

THE LOW LIGHT OUTPUT WHILE DRIVING IS VERY DIM AND THE VISIBILITY SEEMS TO BE REDUCED. WHILE DRIVING THRU BACK ROADS POORLY ILLUMINATE IT SEEMS THAT THE LIGHT ARE NOT ENOUGH. *TR