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2019 Chevrolet Colorado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Power Train
Filed Jan 26, 20245,100 milesPA

The contact owns a 2019 Chevrolet Colorado. The contact stated while driving 15 MPH, the vehicle jerked abnormally. The contact stated that when the gear shifter was shifted from park to drive, the vehicle jerked excessively. In addition, the contact stated that while driving uphill, the transmission was slipping. The vehicle was taken to the dealer for routine service and the dealer was made aware of the failure however, the vehicle was not diagnosed. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,100.

Engine
Filed Jan 6, 2024FL

Driving on interstate sudden acceleration then when truck turned off radiator fans would not shut off ,also problems with infotainment system since truck was bought never fixed they always told me couldn’t duplicate problem

Power Train
Filed Dec 13, 2023FL

Transmission slips when starting on steep grades, and transmission hesitation/shuttering between first and second gears.

Power Train
Filed Dec 13, 2023IL

Transmission slips when starting on steep grades when first shifting from Park to first gear. Transmission hesitates/shudders between first and second gears.

Steering
Filed Nov 1, 2023WA

The electronic power steering failed while driving making the steering of the vehicle difficult and if my wife or child had been driving this could have resulted in an accident if they could not steer the vehicle without the power assistance. The instrument cluster displayed to service the power steering unit. Mechanics diagnostic is that it was the corrosion of water entering the system. Also that this I a known problem. There was a recall recently for 2015 models for what appears now to be a technical service bulletin for the newer years of the vehicle. This is a dangerous issue that seems to have now plagued multiple years of the Colorado pickup. The mechanic also stated that AUL service warranty (protective asset protection) denied the claim to repair as it is a known issue.... Currently attempting to speak with them to appeal the decision. The warranty company is also not above board as well as they have worded their contract to be misleading with provisions to deny claims due to common causes of failure. Realistically if Chevrolet did not address the problem of the 2015 model year the recall should be expanded.

Electrical System
Filed Aug 19, 2023MA

When I put the truck in park it goes into park fine. I can turn the engine off but I can't remove the key because the ignition switch won't go all the way forward. The lights stay on and also the radio. I had to repeatedly start and stop the truck and move the gear shift selector to remove key. I had the same problem in February 2022. The dealer fixed it by replacing gear shift selector while under warranty. The problem was remedied. Said this was happening and there was a TSB about this problem. This problem was never consistent. Now in Aug. 2023 I am having the same problem. The truck is no longer under warranty and the dealer says that I must pay to have it diagnosed and fixed. Chevrolet is aware they have this problem with several different models and don't want to acknowledge it and take responsibility. There are several class action lawsuits filed about this. This is a safety issue because I just can't leave the truck with the key in the ignition. I looked online and have seen that Chevrolet has this problem with several models of different years. They should find a solution and have a recall to address this problem. The dealer also told me my truck was actually worth less if I were to trade it in because of this problem. Should have said something in 2019 as they knew about this problem since at least 2016. They fix the problem by replacing faulty parts with the same faulty parts.

Steering
Filed Aug 17, 2023UT

While driving steering assist went out and the steering wheel would hang up and make it hard to control. You could get past the stoping point with effort but the control would wonder and make it hard to turn. Luckily it happened close to home because it would have been hard to control at speed and in traffic.

Fuel/Propulsion System
Filed Jul 26, 2023OR

5 FUEL SYSTEM CONCERN TECH(S):131 Customer States, There is a fuel leak present on the top of the tank where the filler neck goes to the tank. Please inspect and advise NEED TO LOWER FUEL TANK AND INSPECT IF FUEL PUMP IS LEAKING OR ONLY ITS SEAL. 131 LOWERED FUEL TANK AND REPLACED FUEL PUMP SEAL, VERIFIED NO LEAKS ALL OK AT THIS TIME I was fueling up with diesel and it started leaking on the ground

Power Train
Filed Jul 26, 2023PA

The truck has a hard downshift and when stopping and starting again at a stop sign it will lunge forward sometimes.Also,when holding speed at 50-60 mph you can feel a slight shutter like the truck is not running correctly.The dealer flushed the transmission when I purchased the truck but the issue continued so I made an appointment with the service department on march 3,2023.They took the truck on a road test and did notice the hard downshift and noted that this is a normal characteristic of this transmission(this is not normal and is unsafe)and will not offer to repair it.It is now the end of July 2023 and the issue continues and no one seems to want to do anything about it.I am going to take it back again but I am probably going to get the same answer

Engine
Filed Jul 24, 2023FL

We purchased a 2019 Chevrolet Colorado December 2022. Beginning in January 2023 to current month July 2023 the vehicle has been at the dealership 4 times for the same occurrence: SERVICE STABILITRAK and ENGINE POWER IS REDUCED A warning “ding” sounds (the same noise as seatbelt, door ajar, etc) simultaneously with the messages “SERVICE STABILITRAK” and “ENGINE POWER IS REDUCED” The vehicle immediately is jerking or lurching, the engine no longer runs smoothly and is misfiring. The engine power reduced does not allow safe acceleration, and the vehicle is unstable (as it moves it feels like driving over a thousand speed bumps over and over), the engine misfiring is heard from the exhaust and the vehicle is visibly vibrating, on acceleration the maximum speed is 20 mph. All 4 times this has happened while driving the vehicle on highways in traffic. We are left unable to get out of the way of moving traffic, unable to accelerate, change lanes or make turns safely. Three of the four times we had the vehicle towed to the dealership. The last time the vehicle did this fortunately I was near our local dealership and drove it less than a mile so the service people could “witness” what I had been trying to explain what’s been happening with this vehicle. This is a very serious issue! My husband is 75 and very ill. I have to drive him 100+ miles for treatments on a regular basis. We cannot continue to be put in danger because of this vehicle default. We need this problem fixed not only

Steering
Filed Jul 14, 2023NY

I recently purchased a certified 2019 Chevy Colorado z71 on June 26, 2023 from Healey Chevrolet in Poughkeepsie N.Y. while test driving the vehicle I brought to the attention of the sales person that there was a vibration in front left wheel at which time the dealer rotated tires and realigned the vehicle, shortly after picking the vehicle up while driving home the vibration started again and progressively got worse the more I drove as well as the steering becoming very stiff and took effort to turn wheel. I contacted dealer took vehicle back at which time the salesperson test drove it and agreed there was a problem the dealer then replaced the rack and realigned shortly after picking vehicle up while driving the problem started again and got worse the further I drove now vehicle has a mild vibration in front left when driving between 40-50 mph contacted dealer spoke to service manager who stated he wasnt aware of any vibration I explained it was coming back on Monday July 17, 2023 for paint touch up to please see whats going on, later same day took truck to go to store while driving the steering again became very tight as I was turning into parking lot power steering went out almost causing me to hit another car contacted dealer vehicle towed to dealer. was contacted by Ray from service who told me no codes were found and could not duplicate issue said tech drove it and found no vibration he asked for permission to drive home to check it I explained to him I have 2010 silver

Steering
Filed Jul 14, 2023PA

While driving on the highway, especially extended trips, the vehicles steering will get very stiff, extremely hard to turn off of center, you need to “jerk” the steering wheel in order to move it, then it will stick in that position also.

Engine
Filed May 13, 2023IL

Thermostat malfunction. Part was nearly impossible to locate. Was without transportation for 5 days. Replacing a thermostat on a 2019 Chevy Colorado is now a major repair. The total cost was in excess of $1100. The vehicle only has 34,800 miles on it.

Unknown or Other
Filed May 7, 2023OH

* The touch screen went blank. After inspection by Dealer, it was discovered the radio failed causing this event to occur. * Without this component, the turn signals did not work properly, the seat belt warning did not sound, there was no access to rear camera, and rear cross traffic warnings and back-up camera did not work. In addition, access to On Star did not work for any emergency situations. * Dealer confirmed the radio caused this issue. * Only the Dealer inspected the vehicle. * There were no warning lamps, messages, or other symptoms of the problem prior to the event occurring. It happened after starting the vehicle one morning (April 25, 2023). Additionally, the light on the touch screen remained on when the motor was turned off, causing drain of the battery and leaving me stranded. I had to call emergency services to help me. I had to purchase a new battery because of this along with the purchase of a new radio component as well as pay for re-programming of the system. Total cost of this incident was $1,400.71. It should also be noted that the vehicle only has 65,000 miles on it.

Electrical System
Filed Apr 20, 2023PA

Key gets stuck in the ignition switch. Will NOT turn all the way to off. Radio keeps playing, lights stay on, key can NOT be removed. Engine does turn off.

Vehicle Speed Control
Filed Apr 19, 2023MO

The stabitrac system malfunctioned and went into low power mode while on the highway almost in an accident because of speed loss. The button to turn it off did nothing. Still unsure what caused this to malfunction but needs to be a way to override to maintain speed without power loss

Steering
Filed Mar 16, 2023NM

Twice now I've had to have the powering steering replaced due to water penetration. After approx 25000 miles both times I've had failure. The power steering will momentarily stop causing you to apply pressure to the steering wheel causing an over steer condition. This also happens in slow turns to when you try to straighten the wheel, it's almost like a magnet keeps you from turning and when it releases, you over steer causing the vehicle to cross over the lane your traveling in. Several other people have had this same issue as I've researched it online. It's a very dangerous situation, and now a costly one if this keeps happening.

Electrical System
Filed Mar 7, 2023WA

COMPONENETS FAILING: Passenger side headlight and blinker keep failing. Driver side running light keeps failing to illuminate. Driver side rear brake lights keep failing. Rear passenger side reverse light and blinker failing to illuminate. SAFETY: I have no way to safely drive in the dark or daylight because the blinkers and headlight are failing to work properly. INSPECTION and CONFIRMATION: The problem keeps reproducing itself about every month or so since purchase, July 4th of 2022. The dealership has attempted to work on the problem four times already. Three times at the same dealership and once at another auto shop. The dealership is the only one that has inspected it. They have been in communication with the engineers on multiple occasions. KNOWN PARTS REPLACED AT THIS TIME: The BCM, wiring harness, fuses, and fuse box have all been replaced since September of 2022 to now, March 7 2023. WARNING MESSAGES RECIEVED: The only warning messages I have gotten are blinker failure, break light failure, head light failure.

Electrical System
Filed Mar 3, 2023CA

It's been a year i bought this 2019 chevy Colorado about having the truck a week i went back to where i bought the truck told the guy that sold me the peace of shit the key gets stuck in the ignition i carry a jump starter with me truck starts when it wants . and when driving on a road that has kid of sharp turn the truck slides like u lose kind of fells like u losing control espial on a rainy wet day it scary to drive the truck

Exterior Lighting
Filed Oct 27, 2022CA

I was stopped, and given a warning by a police officer for having no tail lights whatsoever. All other lights were functioning, and they had been fine the day before. These vehicles have four identical stop and tail lamp bulbs. I tested with my multimeter, and found that there was current at the socket. I replaced all four bulbs. Upon inspection, I determined that a SINGLE bulb of the four had a broken filament. It seems ridiculous that one bulb failing should cause the other three to go off duty. What is the point of two bulbs on each side, if they all quit when one dies?

Electrical System › Ignition
Filed Aug 23, 2022MI

Ignition Key does not rotate to the off position to be removed.

Electrical System
Filed Aug 4, 2022CO

The 7in infotainment system regularly has problems. Most of my problems occur during and after phone calls. When talking, my audio will echo me at a loud volume for a brief second and then cut out for 3-5 seconds. When it comes back the audio will not always be at the volume it was previously. Sometimes louder sometimes very quiet, either way I have no control to change it. This will regularly happen 2-5 times during a 30 min phone call. Usually when I hang up after this happens the problems will persist. Sometimes all audio goes out, sometimes I will lose the ability to control the volume, and sometimes the volume will adjust after a 5-10 second delay. The display will sometimes blackout or reset. These problems are system wide across all audio functions including FM radio, Bluetooth audio, and apple carplay. The only way to correct the issue is to pull over, turn the vehicle off, and open the door.

Power Train
Filed Aug 3, 2022NC

Shuddering while driving, transmission feels like it is slow to shift. Forward crash sometimes alerts for no reason

Unknown or Other
Filed Jul 31, 2022LA

Every time I'm driving on highway the truck keeps vibrating and feel like its going to shut off any minute. Also when I try to pass a vehicle it takes couple seconds to responds and then I feel like the transmission kicks. I feel like chevy should do a recall to fix this popular problems. In other words the truck has problems shifting from 1st to 2nd gear. You feel a little kick/jump when you hit the gas.

Power Train3 injured
Filed Jul 30, 2022OH

I pulled off the dealer lot with 3 miles on the odometer, came to a stop sign and damn near smacked my face on the steering wheel due to a hard downshift from 2nd to 1st gear. Pulled back into the lot and was told that "I have to break it in". As I laughed in his face, I knew I messed up buying a GM product. 20 miles down the road, I start getting transmission shutter during light acceleration. Took it back to the dealer and they ended up changing the fluid. As I was coming to a stop to pull in my driveway, the transmission hard shifted and threw me past the driveway. Took it back in to hear "Yep, that is GM acceptable". I am now having transmission shutter so bad, the truck will barely accelerate at 30mph or faster. This truck is absolute junk and I tell everyone I know, not to buy a GM truck. I will never buy an American made truck until they are made in America again, as they are overpriced and don't last. I want my money back!

Steering
Filed Jul 27, 2022IA

While driving the vehicle listed above, the steering wheel locked, causing the tires to remain stationary. The vehicle was not able to be moved until a tow truck moved the vehicle to the dealership. The vehicle is fairly new, and has approximately 40K miles.

Steering
Filed Jul 26, 2022OR

Had my truck towed into a Chevrolet dealer to have power steering module checked since it stopped working. Dealer told me the harness was corroded and there was water build up in unit. Got a call a couple days later when it was supposed to be fixed and now the steering column needs to be replaced due to the steering shaft being rusted out.

Forward Collision Avoidance › Warnings
Filed Jul 24, 2022NC

Forward collision goes off on its own for no reason, my ac went out at 4000 miles and cemetery froze over, my rear third brake light leaked at 5 months old and ruint my headliner and they wouldn't fix it without me paying, and now I am experiencing the shudder from my transmission that appears to be a common issue with all the trucks chevy put out. I also feel as if they will find a way to not cover this as I am out of warranty

Steering
Filed Jul 15, 2022OR

Power steering stopped working. Seized and locked up, couldn't turn steering wheel.

Steering
Filed Jul 8, 202255,000 milesMI

The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at various speeds, excessive force was needed to steer the vehicle. There was no warning light illuminated. The contact notified the dealer of the failure and was informed that there were no recalls on the vehicle. The dealer instructed her to take the vehicle to the dealer for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

Steering
Filed Apr 18, 20228,000 milesVA

The contact owns a 2019 Chevrolet Colorado. The contact stated that after driving approximately 65 MPH and then with the vehicle being idle, the vehicle lost power steering functionality. The power steering assist warning light illuminated. The contact turned off and restarted the vehicle to regain power steering functionality. The failure recurred approximately three times. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

Engine and Engine Cooling
Filed Mar 29, 202240,000 milesFL

The contact owns a 2019 Chevrolet Colorado. The contact stated that while operating the vehicle, the temperature gauge would not operate and the engine light would remain illuminated. Also, the transmission had intermittently experienced slipping. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 40,000.

Power Train
Filed Mar 26, 2022VA

Transmission will jerk/run poorly between 30-50 mph. This will cause deteriorated driving conditions and inability to stay with other vehicles with acceleration. Service performed by Chevrolet to rebuild transmission due to pump failure which damaged clutch pack. Service was covered under powertrain warranty. Rebuilt transmission now slips out of 3 and 4 gear and allows for lose of acceleration control.

Seat Belts
Filed Mar 25, 20229,000 milesMS

The contact owns a 2019 Chevrolet Colorado. The contact stated while driving at various speeds, the rear end of the vehicle was making abnormal roaring sounds and the vehicle was shuddering. Additionally, the contact stated while accelerating from a complete stop, the transmission would shift hard. There were no warning lights illuminated. The contact also stated that the front driver's side seat belt would not buckle securely. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

Power Train
Filed Mar 4, 2022FL

Transmission problems. Vibrates under acceleration and deacceleration. Occasionally won't shift gears up or down, slips or hesitation between shifts. Violet jerks at times. Dealer has done a fluid drain and flush at 20k miles, replaced torque converter at 54k miles. Goes back in again on Monday for the same complaints. I'm responsible for transporting my 5 year old daughter to and from school. Difficult to travel highway speeds when it decides to act up. Research shows many design flaws and thousands of compliments. I fear for my families safety when driving this. I'm told it's safe by dealership??

Unknown or Other
Filed Feb 16, 2022TX

Fleet vehicles allow shifting from park without seatbelt, intermittently. Another similar year that I drove was easily broken to always allow shifting out of park with no seatbelt where it should have been required. Thank you

Electrical System
Filed Jan 25, 2022CA

Ignition Key Cannot Be Removed and / or Does Not Rotate to the Off Position. This has been going on for about a year and I have taken it to the dealer 3 times and they are unable to fix the issue. I have searched online and there are many Chevy Colorado owners facing this issue. https://www.cargurus.com/Cars/Discussion-t58416_ds944027

Unknown or Other
Filed Jan 22, 2022CA

The ignition gets stuck when trying to completely shut off the vehicle and won’t release the key or shut off the vehicle. I was stranded in a parking lot with my young daughter, unable to get the key out. In order to shut off the vehicle and remove the key I had to remove connection from the vehicle battery. The closest dealership is an hour away from where I live and this is our only vehicle so I would not be able to come home until the problem is fixed. No warning or malfunction indicators.

Back Over Prevention › Sensing System › Camera
Filed Jan 5, 2022NY

My rear-view camera does not work anymore and displays a blue screen. It is available for inspection. Happened after the weather turned colder. Vehicle has 38,000 miles and dealer won't cover it. Potential problem of running into someone behind me while backing up. No previous messages until the problem occurred. I understand that there are a lot of GM vehicles with this issue.

Electrical System
Filed Nov 29, 2021VA

WHILE DRIVING WITH THE RADIO AT A NORMAL VOLUMN THE VOLUMN ON THE RADIO WILL SPONTANEOUSLY TURN ALL THE WAY UP WITHOUT WARNING. IT IS EXTEREMLY DISTRACTING WHILE DRIVING AS YOU NEVER KNOW WHEN THIS IS GOING TO HAPPEN WHICH COULD RESULT IN AN ACCIDENT OR LOSS OF CONTROL OVE THE VEHICLE.

Visibility
Filed Oct 5, 2021PA

The contact owns a 2019 Chevrolet Colorado. The contact stated that the rearview mirror was always dark, which caused difficulty invisibility. The vehicle was taken to the dealer and the dealer informed the contact that the rearview mirror needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Unknown or Other
Filed Sep 8, 2021MO

Ignition Key Cannot Be Removed and/ or Does Not Rotate to the Off Position. It started about three weeks ago and has gotten progressively worse. The engine turns off but the vehicle remains energized. Repeat start, gear cycling, steering wheel movement and holding the shifter detent randomly allows the key to be moved to the fully off position and removed. Reference GM bulletin PI1429B. Applies to my 2019 as well. Dealer did no research when I took it in and could not reproduce at time of inspection. Said it was out of warranty and without being able to reproduce, would have to have a tech try to reproduce then diagnose.

Power Train
Filed Sep 7, 2021GA

The vehicle shakes and shudders when accelerating and driving under normal conditions. The feeling is that of a very bumpy road or going over rumble strips. It is more evident in hot conditions and in more humid conditions. I have contacted several dealers, but none can offer or guarantee same day service, and none offer a loaner in case of a long repair. There have been no warning lights or service lights to the condition. The dealers do state that it is a known condition. The drive-ability is compromised, and it is very uncomfortable and unnerving to operate at this point.

Unknown or Other
Filed Aug 18, 2021AR

Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also

Engine
Filed Aug 3, 2021TX

As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.

Power Train
Filed Jul 13, 2021NJ

I EXPERIANCED TRANMISSION CHATTER AT AROUND 12,000 MILES. WHEN I READ THAT THIS IS A COMMON PROBLEM DO TO THE WRONG TRANSMISSION FLUID INSTALLED AT THE MANUFACTURER. IT WAS NOTED TO HAVE THE SERVICE DEPARTMENT CHANGE IT TO MOBIL 1 TRANSMISSION FLUID. AFTER 11,000 MORE MILES I NOW HAVE THE SAME CHATTER BACK. I FEL THAT THE SERVICE DEPARTMENTS DO NOT WANT TO DIVE FURTHER INTO FINDING OUT WHAT THE PROBLEM IS, CAUSE IT'S UNDER WARRENTY REPAIR AND THE DON'T MAKE ANY MONEY OFF OF YOUR COMPLAINT. SO THAT YOU COME BACK AND HAVE TO PAY OUT OF YOUR POCKET WHEN YOUR WARRENTY IS UP. THIS SHOULD BE A RECALL MATTER IN MY EYES. WRITE ALL YOUR COVERNS DIRECTLY TO GM AND VENT YOUR ANGER WITH THEM. AND IF THAT DOESN'T WORK I'M GOING TO THE NEWS CREWS TO MAKE IT KNOWN.

Steering
Filed Jun 25, 2021FL

Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.

Unknown or Other
Filed Jun 25, 2021LA

The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.

Electrical System
Filed Jun 9, 2021LA

Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.

Steering
Filed Jun 8, 202137,000 milesDE

The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the electric power steering failed and the steering wheel stiffened. The contact pulled over and restarted the vehicle however, the failure recurred. The message "Service power steering unit drive carefully" was displayed. An independent mechanic went to the contact's residence and diagnosed that the power steering had failed and informed the contact that there was a recall related to the failure. The dealer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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