Page 5 of 11 · complaints 201–250 of 540

1997 Chevrolet Cavalier complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Steering › Steering Wheel/Handle Bar
Filed Jun 20, 2002AL

WHILE DRIVING AT 25-30 MPH STEERING WHEEL LOCKED UP AND WOULD NOT ALLOW CONSUMER TO MAKE A LEFT TURN. CONTACTED DEALER ,AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Electrical System › Ignition › Switch
Filed Jun 17, 2002NC

CONSUMER WAS TOLD THAT PARTS FOR RECALL O2V070000 CONCERNING IGNITION SWITCH FAILURE WOULD NOT BE AVAILABLE UNTIL JUNE, ALMOST THE END OF JUNE AND NOT PARTS AVAILABLE YET.*AK

Steering › Hydraulic Power Assist System
Filed Jun 11, 2002NJ

POWER STEERING GOES OUT WHEN TURNING TO THE LEFT. THE DEALER STATES THE NO PROBLEM CAN BE FOUND. OUR POWER STEERING GOES OUT INTERMITTENLY EVERY SINCE WE GOT THIS CAVALIER. THE DEALER HAS SAID THAT THEY COULD NEVER DUPLICATE THE PROBLEM AND HENCE COULD NOT FIX THE PROBLEM. THE LOSS OF STEERING HAS BECOME SO BAD THAT I WILL NOT ALLOW MY WIFE TO USE THIS CAR. I WILL NOT LET ANYONE USE THIS CAR UNTIL THE STEERING( A SAFETY ISSUE) IS RESOLVED.*AK

Steering › Rack and Pinion
Filed Jun 11, 2002WA

WHILE DRIVING THROUGH A PARKING LOT I TURNED THE WHEEL TO GO LEFT AND THE STEERING WHEEL LOCKED UP AND BEGAN PULLING RIGHT ALMOST CAUSING ME TO RUN INTO ANOTHER VEHICLE. HAD I BEEN GOING ANY FASTER I WOULD HAVE CRASHED AND DIED. ON THE WAY HOME THE WHEEL LOCKED UP AGAIN TURNING LEFT ONTO OUR ROAD AND I ALMOST DROVE OFF THE ROAD. I'VE PARKED THE CAR AND HAVEN'T DRIVEN IT SINCE WITH CONCERN THAT THIS LIFE THREATENING PROBLEM WILL CAUSE A SERIOUS ACCIDENT. MANY OTHER GM VEHICLES HAVE REPORTS OF THIS STEERING PROBLEM WITH 97 VEHICLES WHICH CAN BE SEEN IN A REPORT BY GUY CRAMER AT HTTP://WWW.YFILES.COM/GM-STEERING-PROBLEM.HTM. *AK

Power Train › Automatic Transmission
Filed May 23, 2002PA

CONSUMER STATES THAT WHILE DRIVING AT 40MPH THE TRANSMISSION FAILED. DEALER NOTIFIED.*JB

Electrical System › Ignition › SwitchFire
Filed May 20, 2002IN

VEHICLE FIRE WAS CAUSED BY A SHORT IN IGNITION SWITCH. *AK

Equipment › Appliance › Air Conditioner
Filed May 18, 2002VA

EVAPORATOR CORE LEAKS FREON IN THE INSIDE OF THE CAR. *AK

Electrical System › Ignition › Switch
Filed May 13, 2002CT

CONSUMER STATES ONE WEEK PRIOR TO RECEIVING RECALL 02V07, THE IGNITION SWITCH FAILED AND IT WAS REPLACED, CONSUMER IS BEING DENIED REIMBURSEMENT DUE TO HAVING THE PART REPLACED BEFORE THE RECALL WAS EFFECTIVE. *SLC

Electrical System › Ignition
Filed May 12, 2002GA

AFTER RECEIVING THE NOTICE IN THE MAIL CONCERNING THE RECALL I CONTACTED MY DEALER ANDEAN CHEVROLET, ONLY TO BE TOLD THAT THE REPLACEMENT PARTS WERE ON "NATIONAL BACK ORDER" AND TO NOT EVEN BRING IN MY CAR THAT THERE WAS NOTHING THAT THEY OR ANYONE ELSE COULD DO. I THEN ASKED WHAT SHOULD HAPPEN IF I'M DRIVING DOWN THE ROAD AND MY CAR SHOULD REALLY START ON FIRE. THE REPLY I RECEIVED WAS "THAT VERY RARELY HAPPENS, AND TO CALL BACK IN 3-4 WEEKS." TWO DAYS LATER I STARTED HAVING TROUBLE STARTING MY CAR. WHEN I TRIED STARTING IT AND IT DIDN'T I CONTINUED TO TRY TO START IT FINALLY ONLY TO END UP GETTING A MACHANICS HELP. THIS CONTINUED FOR SEVERAL DAYS AND EVEN BEING STRANDED IN A VERY SECLUUDED AREA BECAUSE OF THIS IGNITION PROBLEM. I EVEN ENDED UP REPLACING THE BATTERY DUE TO TRYING TO START THE CAR. MISSING WORK AND BEING LATE RESULTING IN LOOSING THE PLACEMENT. |WHAT DO I DO ABOUT THIS AND WHOM DO I HOLD RESPONSIBLE FOR OTHER SITUATIONS RESULTING IN THIS RECALL THAT UNABLE TO BE FIXED AT THIS TIME?*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 3, 2002OH

I LEARNED THAT TECHNICAL BULLETINS WERE GIVEN WITH REGARD TO THIS PROBLEM. IT APPEARS TO BE A MANUFACTURER DEFECT AFTER REVIEWING NUMEROUS CONSUMER COMPLAINTS AND TECHNICAL BULLETINS. *AK

Visibility › Power Window Devices and Controls
Filed Apr 26, 2002TX

WHEN DRIVING WITH THE TOP DOWN AND THE DRIVER'S AND PASSENGER'S SIDE WINDOWS UP, THE SUPPORT MECHANISM CAN NOT SUPPORT THE WINDOWS AND THE CLIPS EVENTUALLY BREAK. CHEVROLET WILL NOT RECOMMEND TO THE OWNERS TO LOWER THE WINDOWS OR DEVELOP A FIX FOR THIS PROBLEM. THIS PRESSURE CAN ALSO PUT STRESS ON THE WINDOW AUTOMATIC MOTORS CAUSING THEM TO BREAK.*AK

Electrical System › Ignition › Switch
Filed Apr 22, 2002IL

CONSUMER STATES VEHICLE FAILS TO START. CONSUMER IS AWARE OF RECALL 02V070000 RELATING TO NO START CONDITION. HOWEVER, DEALER CANNOT PERFORM RECALL REPAIRS DUE TO LACK OF PARTS. CONSUMER IS CONCERNED THAT VEHICLE MAY CATCH FIRE. *TT

Electrical System › Ignition
Filed Apr 21, 2002OH

I HAVE BEEN HAVING A PROBLEM STARTING MY CAR FOR SOME TIME NOW. SOMETIMES WHEN YOU TRY TO START IT THE FIRST COUPLE OF TIMES IT JUST CLICKS. THEN IT WILL START UP. IT WASN'T UNTIL APRIL 15TH THAT THE CAR JUST FINALLY DECIDED NOT TO RUN ANYMORE. THEY ARE TELLING ME THAT THE PART FOR MY CAR THAT INVOLVES THE RECALL WILL NOT BE IN UNTIL JULY. I WANT TO KNOW WHAT I AM SUPPOSED TO DO IN THE MEAN TIME. THEY ARE NOT OFFERING A RENTAL CAR. I HAVE ALREADY LOST TIME OFF OF WORK BECAUSE OF THIS WHOLE MESS. I FEEL THAT I HAVE PAID MY CAR OFF AND GENERAL MOTORS SHOULD AT LEAST GIVE A LITTLE. CONSIDERING I HAVE HAD NOTHING BUT PROBLEMS OUT OF MY CAR SINCE SIX MONTHS AFTER I BOUGHT IT BRAND NEW. GENERAL MOTORS IS RUINING THEIR NAME AND REPUTATION BECAUSE I WILL NOT OWN ANOTHER CHEVY VEHICLE AFTER THIS ONE. I LOVED MY CAR WHEN I FIRST GOT IT BUT IT HAS BEEN NOTHING BUT PROBLEMS FOR ME. YOU KNOW THEY ARE NOT EVEN OFFERING TO PAY FOR MY CAR TO BE TOWED. THIS RECALL IS NOT THE CONSUMERS FAULT SO WE SHOULD NOT HAVE TO PAY FOR IT TO BE TOWED IN WHEN IT BREAKS DOWN FROM GENERAL MOTORS RECALLS. *LT. *AK

Electrical System › Starter Assembly
Filed Apr 21, 2002OH

I HAVE HAD A TOTAL OF 5 STARTERS ON MY CAR WITHIN 2 YEARS. I KNOW THIS IS JUST CRAZY BECAUSE I DON'T KNOW OF ANYBODY'S CAR THAT HAS WENT THROUGH THAT MANY IN 2 YEARS. NOW THAT I HAVE THAT PROBLEM SOLVED I HAVE TO DEAL WITH THIS RECALL.*AK

Engine and Engine Cooling › Cooling System
Filed Apr 21, 2002OH

MY CAR HAD STARTED OVERHEATING REALLY BAD, AND WAS GOING THROUGH COOLANT LIKE CRAZY. SO I CALLED THE DEALERSHIP WHERE I BOUGHT IT AND THEY CHARGED WAY TO MUCH. SO I TOOK IT TO A RADIATOR SHOP AND HAD IT LOOKED AT. THEY REPLACED THE WATER PUMP AND SOME HOSES, AND IT STILL ACTED UP. SO I FINALLY BOUGHT A WHOLE NEW COOLANT TANK, AND YET STILL IT CONTINUED TO DO THE SAME THING. SO I TOOK IT TO FIRESTONE TO HAVE A COOLANT PRESSURE TEST DONE. THEY TOLD ME THAT THE HEAD GASKET HAD A LEAK IN THE FRONT CORNER. THEY ESTIMATED IT AT COSTING ABOUT $800 TO FIX THE HEAD GASKET. BUT THEN I TOOK IT UPON MYSELF TO GO BUY A NEW CAP FOR THE COOLANT TANK AND I HAVEN'T HAD A PROBLEM WITH IT OVERHEATING ON ME. THAT CAP ONLY COST ME LIKE $10. WHAT CONCERNS ME IS THAT THE PRESSURE CAP THAT WAS ORIGINALLY ON THE CAR WAS A 15 PSI CAP AND THE NEW ONE I BOUGHT FROM THE DEALER WAS AN 18 PSI. THEY TOLD ME THEY CHANGED THE PART FOR MY CAR. I WOULD LIKE TO KNOW WHY I WASN'T NOTIFIED OF THIS. THAT COULD HAVE BEEN THE WHOLE PROBLEM BEHIND MY CAR OVERHEATING.*LT

Electrical System › Ignition › Switch
Filed Apr 19, 2002MI

THE CONSUMER RECEIVED A RECALL NOTICE 02V07) REGARDING A POSSIBLE FIRE IN THE STEERING COLUMN. THE DEALER STATED THAT PARTS WOULD NOT BE AVAILABLE UNTIL MAY 2002. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 18, 2002NY

WHILE TRAVELING ON THE PARKWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

Electrical System › Ignition › Switch
Filed Apr 17, 2002CT

CONSUMER STATES WHEN THE VEHICLE WAS STARTED AND TURNED OFF BY THE IGNITION VEHICLE KEPT RUNNING. THE DEALER WILL INSPECT THE VEHICLE. THE VEHICLE IS INCLUDED UNDER THE RECALL 02V070000. NLM

Electrical System › Ignition
Filed Apr 16, 2002NV

HAD RECEIVED RECALL NOTICE 02V070000. CONTACTED DEALER FOR APPOINTMENT. TOOK VEHICLE ON APPOINTED DATE. WAS INFORMED BY MECHANIC NO PARTS WERE AVAILABLE. GAVE NO INDICATION OF TIME FRAME FOR PARTS.*AK

Electrical System › Ignition
Filed Apr 15, 2002IN

RECEIVED RECALL LETTER 02V070000 ON 01/V/070/000. PARTS ARE NOT AVAILABLE, AND THERE IS CONCERN OF A FIRE THAT MAY START AS A RESULT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 11, 2002MI

WHILE TRAVELING ON HIGHWAY HEARD A THUMPING NOISE. MANIFOLD : ENGINE, ABOVE THE SPRING HOLDING THE BRACKET, BROKE. DEALERSHIP IS AWARE OF PROBLEM.*AK

Structure › Body › Trunk Lid
Filed Apr 10, 2002OR

WATER IS LEAKING INTO TRUNK. DEALER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Ignition › SwitchFire
Filed Apr 10, 2002CA

WHILE ATTENDANT WAS SERVICING VEHICLE HE PLACED KEY INSIDE OF IGNITION, AND VEHICLE WOULDN'T TURN OVER. IGNITION SWITCH STARTED SMOKING , AND VEHICLE CAUGHT ON FIRE. *AK

Electrical System › Ignition › Switch
Filed Apr 10, 2002OH

KEY WAS PLACE INSIDE OF IGNITION AND VEHICLE WOULDN'T TURN ON. DEALERSHIP WA SAWARE OF PROBLEM.*AK

Electrical System › Ignition › SwitchFire
Filed Apr 9, 2002CA

WHILE BACKING UP CONSUMER NOTICED SMOKE COMING FROM IGNITION SWITCH. THEN, FLAMES. HE SHUT OFF ENGINE, AND FIRE WENT OUT. CONSUMER CALLED CHEVROLET CUSTOMER SERVICE ABOUT THE RECALL ON IGNITION, IT HAS NOT BEEN DETERMINED IF THIS VEHICLE WAS AFFECTED BY RECALL. *AK

Electrical System › Ignition › Switch
Filed Apr 8, 2002IL

WHILE PLACING KEY INSIDE OF THE IGNITION VEHICLE WILL NOT TURN ON AT ALL. *AK

Electrical System › Ignition › Switch
Filed Apr 8, 2002IL

IGNITION SWITCH FAILURE. *AK

Power Train › Automatic Transmission
Filed Apr 6, 2002SC

I HAD TO REPLACE THE TRANS, AND SHE HAD JUST PEPLACED HER TRANSMISSION. ALSO MY DRIVER SIDE WINDOW WILL NOT ROLL UP OR DOWN BECAUSE THE MOTOR IS GONE IN THE WINDOW. I KNOW OF TWO OTHER PEOPLE WITH THE SAME PROBLEM WITH THERE WINDOWS WITH THE SAME YEAR AND MAKE. I JUST WANTED TO KNOW IF IT COULD BE A PROBLEM THAT SHOULD BE RECALLED. I CAN'T AFFORD TO PAY THE MONEY FOR THESE PROBLEMS. THANK YOU.*AK

Engine and Engine Cooling › Cooling System
Filed Apr 6, 2002KY

THE WATER PUMP AND THE HEAD GASKET ARE LEAKING. AND IT DIDN'T SHOW ANY ENGINE CHECK OR ANY SIGN.*AK

Electrical System › Ignition
Filed Apr 5, 2002CT

I AM WORRIED ABOUT THE RECENT RECALL ON MY 97 CHEVROLET. I CURRENTLY HAVE THE DEFECT AND THE CAR CAN CATCH FIRE AT ANY TIME. THE PROBLEM IS RECALL APRIL 2002. MY CAR IS HAVING THE PROBLEM DESCRIBED IN THIS RECALL NOTICE. IE, WHEN KEY IS TURNED, THERE IS A CLICKING NOISE, ENGINE DOES NOT TURN OVER. CAR AT THE DEALERSHIP. RELAY REPAIR KIT NOT DUE TO DEALER UNTIL MAY 2002. MY CAR HAS THE DEFECT AND I AM AFRAID TO DRIVE IT UNTIL MAY.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Apr 4, 2002CA

I WISH I KNEW ABOUT YOUR WEB SITE SOONER BECAUSE OF ALL THE PROBLEMS IVE ENCOUNTERED WITH GM. IN JUNE OF 2001, MY 1997 CHEVROLET, CAVALIER CAUGHT ON FIRE WHILE PARKED AND NOT RUNNING. THE FIRE DEPT. ARSON INVESTIGATOR SAID IT WAS CAUSED BY AN ELECTRICAL SHORT IN THE STEERING COLUMN AREA. I SPOKE TO SEVERAL REPRESENTATIVES AT GM AND FINALY RECEIVED A LETTER IN THE MAIL WHICH STATES THAT " GENERAL MOTORS IS UNABLE TO ASSUME RESPONSIBILITY FOR ANY DAMAGES." "INVESTIGATION REVEALED NO EVIDENCE TO SUPPORT THE PRODUCT ALLEGATION". THIS INCIDENT HAS ACTUALLY HURT MY FAMILY FINANCIALLY AND EMOTIONALLY. MY DAUGHTER THINKS THAT WE NEED TO KEEP TRADING IN CARS BEFORE THEY BLOW UP. MY CREDIT REPORT HAS A BAD MARK ON IT BECAUSE I HAD TO BUY ANOTHER CAR AND COULNT AFFORD TO PAY OFF THE REST OF THE LOAN.. CHEVROLET WOULD DO NOTHING TO ASSIST OR ANSWER MY QUESTIONS. BY THE WAY MY CHEVROLET PRODUCT ALLEGATION NUMBER IS C 04792963. *AIK

Electrical System › Ignition
Filed Apr 2, 2002NC

CONSUMER TURNED VEHICLE ON AND NOTHING HAPPENED. SHE DID THIS 3 TIMES. ALSO, AFTER TAKING AUTOMOBILE TO MECHANIC, SHE WAS TOLD BY MECHANIC THAT HE COULD NOT FIND ANYTHING WRONG WITH IT. *AK

Electrical System › Ignition › Switch
Filed Apr 2, 2002NY

I GOT THE LETTER ABOUT THE RECALL OF THE IGNITION STARTER SWITCH THAT MIGHT CAUSE A FIRE. ON SATURDAY, THAT IS EXACTLY WHAT HAPPENED. I HAD THE CAR REPAIRED, BUT DIDN'T KNOW UNTIL MONDAY WHEN I GOT THE LETTER FROM GM. I AM VERY UPSET THAT THEY TOLD ME TO WAIT UNTIL JULY FOR THEM TO GET THE REPAIR KIT. IN OTHER WORDS... I HAVE TO DRIVE AROUND FOR 3 MONTHS WORRYING ABOUT MY SAFETY AND WHERE I MIGHT BREAK DOWN. MY WIFE AND I WERE PLANNING ON DRIVING TO FLORIDA FOR 2 WEEKS AND NOW I MIGHT HAVE TO CANCELL. I THINK THEY SHOULD COMPENSATE ME WITH A RENTED CAR UNTIL THEY FIX MINE. IT'S LIKE TELLING ME THAT I HAVE AN OVEN THAT MIGHT GO ON FIRE IF I USE IT FOR THE NEXT 3 MONTHS. I WOULDN'T USE THE OVEN SO WHY WOULD I USE MY CAR. IT IS UNSAFE. WHAT HAPPENS IF IT DOES CATCH FIRE OR CAUSE A FIRE TO SURROUNDING OBJECTS. HOW SAFE CAN IT BE TO DRIVE AROUND WITH A CAR THAT MIGHT CATCH FIRE???? HEP ME!*AK

Electrical System › Ignition
Filed Apr 1, 2002TN

WHEN TURNING IGNITION VEHICLE WOULD NOT START. CONSUMER THOUGHT BATTERY WAS WEAK. CONSUMER FELT THERE WAS A PROBLEM WITH BATTERY, IT WAS HEATING UP IGNITION, AND COULD CAUSE A FIRE.*AK

Unknown or Other
Filed Mar 26, 2002NY

PREVIOUS YEARS RECALLED FOR REPLACEMENT, OWNERS YEAR SHOULD HAVE BEEN RECALLED FOR REPLACEMENT AS I AM EXPERIENCING A PROBLEM DUE TO A CORRODED MODULE SINCE PURCHASE OF VEHICLE. MANUFACTURER UNWILLING TO REPAIR AT MANUFACTURER COST. NLM

Steering
Filed Mar 12, 2002MD

WHEN TRAVELING AT LOW SPEEDS THERE IS A CLING NOISE IN THE STEERING. TOOK VEHICLE TO DEALER, AND THEY REPLACED INTERMEDIATE SHAFT. *AK *YD

Seats
Filed Mar 5, 2002NC

THE PASSENGER SIDE SEAT STARTING MOVING WHEN SITTING ON IT 5 MONTHS AFTER CAR WITH PURCHASED BRAND NEW-- THE DEALER FIXED THE PROBLEM-- ENTIRE COMPONENT UNDERNEATH SEAT WAS REPLACED. 11 MONTHS LATER SAME PROBLEM-- DEALER FIXED AGAIN AT NO CHARGE-- THEN 2 YEARS LATER AFTER WARRANTY RAN OUT IT HAPPENED AGAIN-- ITS SLIDES SLIGHTLY WHEN BRAKING. I HAVE NOT HAD THE MONEY TO TRY TO FIX THE PROBLEM AGAIN-- I KNOW THE DEALER WILL CHARGE ME NOW SINCE IT IS OUT OF WARRANTY A LONG TIME AGO.*AK

Structure › Body › Door › Hinge and Attachments
Filed Feb 20, 2002CA

DOOR WAS DIFFICULT TO CLOSE. TOP HINGE ON DRIVER'S SIDE BROKE, CAUSING DOOR TO ALMOST FALL OFF. DEALER CONTACTED. *AK

Air Bags › Frontal
Filed Feb 12, 2002VA

WHILE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AIR BAGS UNEXPECTEDLY DEPLOYED WITHOUT A COLLISION OCCURRING, CAUSE UNKNOWN. UPON DEPLOYMENT AIR BAG BROKE WINDSHIELD, WHICH CONSUMER REPLACED AT HIS OWN EXPENSE. *JG *AK

Electrical System › Ignition
Filed Feb 10, 2002AL

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Air Bags
Filed Jan 30, 2002CA

I BELIEVE THAT THEY SHOULD HAVE TOLD ME ABOUT THESE RECALLS WHEN I BOUGHT THE CAR. I TRAVEL 17 MILES OR MORE TO AND FROM WORK EACH DAY ON THE FREEWAY. I WOULD LIKE TO HAVE THIS FIXED ASAP. NO SAFETY DEFECT LISTED. *AK

Exterior Lighting › Turn Signal › Switch
Filed Jan 24, 2002MA

I AM VERY FRUSTRATED. I AM NOW LOOKING AT HAVING TO REPLACE THE SWITCH THAT CONTROLS MY HEADLIGHTS, TURN SIGNALS, AND CRUISE CONTROL YET AGAIN, AND THIS TIME ONLY 3 WEEKS AFTER IT WAS LAST REPLACED, WHICH WAS 1/2/02 AND THAT WAS ONLY 2 AND 1/2 MONTHS AFTER I LAST HAD IT REPLACED IN OCTOBER, AND BEFORE THAT, IT WAS REPLACED IN AUGUST (IN ALL MY CAR HAS HAD 5 SWITCHES SINCE I BOUGHT IT NEW AND NOW LOOKING AT HAVING A 6TH). FOR A SWITCH TO BURN OUT LIKE THIS SO FREQUENTLY, IS A HAZARD AND NOT SAFE, ESPECIALLY WHEN DRIVING. I HAVE HAD, IN THE PAST, MY HEADLIGHTS GO OUT WHILE I WAS ON A FREE-WAY AT NIGHT. MY MECHANIC, ON 1/2/02 ALSO REPLACED THE ACTUAL HEADLIGHTS AT THE RECOMMENDATION OF A CHEVY DEALER MECHANIC, WHO TOLD HIM THAT APPARENTLY THE TRAILBLAZERS ARE ALSO EXPERIENCING THIS SAME PROBLEM BECAUSE THEY HAVE THE SAME SWITCH. I THINK THE CHEVY DEALER SHOULD ISSUE A RECALL ON THIS AND TAKE CARE OF THE PROBLEM. I SHOULDN'T HAVE TO TAKE MY CAR IN EVERY MONTH OR TWO TO HAVE THE PART REPLACED. IT IS NOT FAIR TO MY MECHANIC WHO HAS TO DO IT FREE, AND NOT FAIR TO ME BECAUSE IT IS A BIG INCONVENIENCE, NOT TO MENTION UNSAFE TO HAVE THIS PROBLEM OCCURING SO FREQUENTLY. PERHAPS A RECOMMENDATION FROM YOU WOULD GET CHEVY TO DO SOMETHING ABOUT THIS PROBLEM. *AK

Steering › Rack and Pinion
Filed Dec 26, 2001OR

ON 12/2/98 AT 26,332 MILES I REPORTED A GRINDING AND THUD NOISE WHEN TURNING. I WAS TOLD THE CAR WAS TOO DANGEROUS TO DRIVE BECAUSE THE STEERING COULD GO OUT AT ANY TIME. I WAS GIVEN A LOANER CAR AND THE RACK WAS REPLACED UNDER WARRANTY. ON 6/29/99 AT 34, 556 MILES, I AGAIN REPORTED THE SAME GRINDING AND THUD NOISE UPON TURNING. AGAIN I WAS TOLD THE CAR WAS TOO DANGEROUS TO DRIVE AND GIVEN A LOANER CAR. AGAIN THE RACK WAS REPLACED UNDER WARRENTY. ON 11/15/00, AT 60,152 MILES I AGAIN REPORTED THE EXACT SAME GRINDING AND THUD NOISE UPON TURNING. THIS TIME HOWEVER, I WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. ON 2/15/01 AT 64,434 MILES I AGAIN REPORTED THE GRINDING AND THUD UPON TURNING AND ASKED THAT THE CAR BE CHECKED. NO PROBLEM WAS FOUND SO I CONTINUED TO DRIVE WITH THE GRINDING AND THUD NOISE IN THE STEERING SINCE I WAS TOLD THERE WAS NOTHING WRONG EVEN THOUGH IT WAS THE EXACT SAME NOISE AS THE PRIOR TWO TIMES THAT THERE WAS A PROBLEM. ON 11/21/01, AT 81,218 MILES, I AGAIN REPORTED THE GRINDING AND THUD NOISE UPON TURNING, AS IT WAS GETTING WORSE AND CONTINUED TO MAKE ME VERY UNEASY AS TO THE CARS SAFETY. THIS TIME I WAS TOLD THAT YES, NOW THE RACK AGAIN NEEDED REPLACED, HOWEVER I WOULD HAVE TO PAY FOR IT AS IT WAS NO LONGER UNDER WARRANTY.*AK

Electrical System › Horn
Filed Dec 5, 2001MD

MY HORN DOES NOT OPERATE AT ALL TIMES. ALSO, A FRIEND RECENTLY RENTED A 2001 OR 2002 CHEVROLET MALIBU AND THE SAME THING HAPPENED. HAS THIS BEEN AN ISSUE WITH OTHER CHEVROLETS? DEFINITELY COULD BE A SAFETY HAZARD!! *AK

Air Bags › FrontalCrash2 injured
Filed Nov 13, 2001MA

WAS IN ACCIDENT, AIR BAGS DID NOT DEPLOY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 5, 2001CA

VEHICLE STALLS AT SLOW SPEEDS AND IN STOP AND GO TRAFFIC. WILL START AGAIN AFTER 5-15 MINUTES. TAKEN TO DEALER, CANNOT REMEDY. VEHICLE HAS STALLED ABOUT 15 TIMES. *AK

Air Bags › FrontalCrash3 injured
Filed Oct 31, 2001IN

WHILE TRAVELING APPROXIMATELY 15 MPH ON WET ROADS VEHICLE HYDROPLANED AND STRUCK A TELEPHONE POLE. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THREE PASSENGERS RECEIVED MINOR INJURIES, BACK AND NECK STRAINS. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE IF AIR BAGS SHOULD HAVE DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Suspension › Front › Wheel Bearing
Filed Oct 23, 2001WI

HIGHLY UNUSUAL REPAIR FOR 'NEWER' VEHICLE-1997 80,000-& UNUSUAL THAT BOTH FRONT RIGHT/FRONT LEFT WHEEL BEARINGS NEEDED COMPLETE REPLACEMENT. IMPROPER INSTALLATION WAS SUGGESTED AS REASON FOR PART FAILURE SO SOON. PLEASE REVIEW MANUFACTURER'S INSTALLATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 18, 2001CA

THE CAR JERKS WHEN THE BRAKES ARE APPLIED. THE DEALER REPLACED THE ROTORS AT AROUND 25,000 MILES. THE NEXT TIME IT HAPPENED, IT WAS AT AROUND 40,000 MILES. THE DEALER WOULD NOT REPLACE THE ROTORS. AT AROUND 64,000 MILES IT HAS STARTED AGAIN. THE FIRST TIME I HAD TO TAKE THIS TO THE DEALER, THEY KNEW WITH OUT LOOKING AT THE CAR WHAT IT WAS. I FEEL THAT THIS IS A SAFETY ISSUE AND THESE ROTORS ARE DEFECTIVE AND THE COMPANY SHOULD HAVE TO REPLACE THEM. *AK

Exterior Lighting › Headlights
Filed Oct 13, 2001MA

THIS PAST THURSDAY, 10/11/01, FOR THE THIRD TIME, MY HEADLIGHTS HAVE GONE OUT WHILE I HAVE BEEN DRIVING AT NIGHT. I HAVE HAD THE SWITCH REPLACED TWICE BEFORE AND AM SCHEDULED TO HAVE IT REPLACED A THIRD TIME. THIS SWITCH RUNS MY HEADLIGHTS, BRIGHTS, TURN SIGNALS, AND CRUISE CONTROL. I HAVE NEVER HAD ANY PROBLEMS EXCEPT WITH THE HEADLIGHTS. THE CONNECTION APPEARS TO BE BURNING OUT. I DO NOT THINK IT SHOULD BE BURNING OUT SO OFTEN OR IN THIS CASE, SO QUICKLY - 3 MONTHS SINCE THE LAST TIME I HAD THE SWITCH REPLACED. I HAVE DECIDED THERE MUST BE SOMETHING WRONG WITH THE CONNECTION BETWEEN THE SWITCH AND THE ENGINE THAT IS CAUSING THIS, THEREFORE SOMETHING CHEVY SHOULD TAKE CARE OF AND IN MY CASE, REIMBURSE ME FOR, SINCE THIS WILL BE THE THIRD TIME I'LL HAVE TO PAY FOR REPAIRS IN THE 5 YEARS I HAVE OWNED MY CAR. I ALSO FEEL, HOWEVER, MORE IMPORTANTLY, THAT THIS IS NOT SAFE, TO BE DRIVING ALONG AT NIGHT AND HAVE YOUR HEADLIGHTS GO OUT. MY REAR LIGHTS STAY ON, WHICH I AM GRATEFUL FOR, BUT HAVING NO HEADLIGHTS MAKES IT VERY DIFFICULT TO DRIVE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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