MY TRANSMISSION IS SLIPPING AND SOMETHING IS CRACK1
2012 Chevrolet Captiva Sport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
RADIO WOULD TURN OFF WHILE DRIVING, SERVICE TRACTION CONTROL MESSAGE LIGHT AND CHIMES, WOULD GO OFF, INTERIOR LIGHTS WOULD DIM OUT VEHICLE WOULD TURN OVER BUT NOT START, ENGINE LIGHT WOULD NOT STAY ON HOWEVER WAS ABLE TO GET AUTO STORE TO PULL CODES WHEN LIGHT WAS ON. TALKED TO DEALERSHIP ADVISED TO REPLACE BATTERY AND KEY FOB AS ONE CODE HAD TO DO WITH VEHICLE THINKING WRONG KEY WAS USED. REPLACED BATTERY AND KEY FOBS SEEMED TO BE OKAY FOR 2 MONTHS. THEN TODAY WHEN PUTTING WINDOW DOWN TO GET MAIL THE RADIO TURNED OFF, SERVICE TRACTION CONTROLS LIGHTS STARTED GOING OFF AGAIN AND AIR BLOWER CUT OUT (THIS STARTED WHEN VEHICLE PUT IN PARK) NOTICED WHEN THIS WAS HAPPENING THAT VOLTAGE ON BATTERY WOULD DROP. TOOK TO AUTO STORE AND THEY CHECKED BATTERY IT WAS FINE. BUT WHEN AIR WAS ON AND WINDOW WOULD BE PUT DOWN IT WOULD RECREATE THE SAME PROBLEM (VEHICLE WAS IN PARK). AUTO STORE SAID COULD BE A SHORT. AFTER TESTING BATTERY AND IT WAS GOOD THE AIR WAS TURNED OFF AND WINDOW BEING PUT DOWN WOULD NOT CAUSE ANY ISSUES. ONLY SEEMS TO HAPPEN WHEN AIR WAS ON. THERE SEEMS TO BE NUMEROUS COMPLAINTS REGARDING THESE TYPES OFF ELECTRICAL OCCURRENCES FOR THIS VEHICLE TYPE. ALSO HAVE HAD ISSUES WITH A SURGE WHEN DRIVING VEHICLE. HAD DIFFERENT TRANSMISSION AND POWER TRAIN THINGS LOOKED AT FROM DEALERSHIP THAT HAVE IMPROVED IT BUT NOT FULLY CORRECTED. SEEMS TO HAVE GOTTEN EVEN A LITTLE BETTER AFTER BATTERY REPLACED BUT STILL OCCURS TO THE POINT WHERE IT SHIFTS HARD AND SURGES THE CAR FORWARD.
THE KEY CONTINUALLY GOTTEN STUCK.
KILLS ON HIGHWAY AND IN TOWN, CHECK ENGINE LIGHT COMES ON THEN OFF IN ABOUT 15-30 MINUTES, KEY GETS STUCK IN IGNITION WHEN IT DO KILLS, NO INDICATOR, RADIO SWITCHES LIKE IT'S GOING CRAZY SOMETIMES FOR DAYS AND WEEKS, I'VE BROUGHT 3 BATTERIES SINCE MARCH 10,2017 WHEN I STARTED FINANCING THIS VEHICLE, REPLACED BATTERY CABLES AND PROBLEM STILL REOCCURRING, ALTERNATOR REPLACED AND NOW GIVING TROUBLE AGAIN, SOMETHING IS MAKING THE PRESSURE IN MY TIRES EXTREMELY LOW, LIGHTS DIM, DASHBOARD LIGHTS FLICKERING, INSIDE LIGHTS COMES ON SOMETIMES, SOMETIMES EVERYTHING SHUTS DOWN ON THIS VEHICLE, WHEN STATIONARY VEHICLE IDLES AND HESITANT, WHEN IN MOTION VEHICLE IDILES, HESITANT, MISSES, AND KILLS. ON THE HIGHWAY THE VEHICLE IDLES, MISSED, SHAKY, HESITANT , AND KILLS WITH NO INDICATION VERY DANGEROUS AFRAID MY KIDS AND I WILL LOSE OUR LIFE IN THIS VEHICLE!!! WHEN TURNING VEHICLE IS HESITANT, SOMETIMES LOSE POWER, AND MISSES. SOMETIMES THE VEHICLE WILL NOT GO PASS 45 MPH, WHEN TAKING OFF VEHICLE IDLES SO HIGH AND LOUD, RADIO DISPLAYS DEVICE NOT SUPPORTED WHEN NOTHING IS PLUGGED UP, RADIO TIME ALWAYS RESETS WHEN THE VEHICLE LOOSES POWER, POPPING SOUND UNDER THE HOOD WHEN THE KEY IS STUCK IN IGNITION WHEN VEHICLE LOOSES ALL POWER, THIS VEHICLE IS NOT DEPENDABLE AND VERY DANGEROUS!!! ALL THESE DEFECTS ARE REOCCURRING ISSUES AND PROBLEMS. THIS IS SCARY, I WOULD'VE NEVER FINANCED THIS VEHICLE, NEVER, HOWEVER I DON'T UNDERSTAND HOW MY DEALER SHIP ALLOWED THIS PIECE OF CRAP AT THEIR YARD AND ALLOW
STOPPED RUNNING SUDDENLY.I HAD DRIVEN THIS VEHICLE AND IT WAS RUNNING FINE. SHUT IT OFF CAME BACK IN ABOUT 4 HOURS AND IT WOULD NOT START. HAD IT TOWED TO GARAGE FOR REPAIRS...TIMING BELT BROKEN AT APPROX 100,000 MILE.
KEY GETS STUCK AND WARNING LIGHTS COME ON AND GO .IF YOU CAN GET CAR TO TURN OFF IT WON'TSTART BACK UP.
TRANSITIONING FROM LOW BEAM TO HIGH BEAM WOULD CAUSE RADIO AND ASSOCIATED CONTROLS/DISPLAY TO GO OUT COMPLETELY. FIX PARKING BREAK AND ONBOARD EMISSIONS CONTROL SENSOR LIGHT WOULD GO ON/OFF INTERMITTENTLY OVER THE COURSE OF SEVERAL WEEKS, SOMETIMES FLICKERING AND OTHER TIMES STAYING ON FOR A FEW HOURS. DROVE CAR 1.5 HRS AND TURNED OFF FOR 1/2 HR, WHEN CAME BACK IT WAS COMPLETELY DEAD AND KEY STUCK IN IGNITION. FEW MIN LATER IT STARTED. WHEN BROUGHT TO DEALERSHIP THEY SAID THERE WERE 18 ERROR CODES AND 1 WAS FOR ECM AND 1 FOR BCM. THEY REPLACED BOTH. CAR WAS 100% FINE FOR 6 DAYS. THEN, CRUISE CONTROL WOULD TURN OFF WHEN A CALL CAME IN OVER BLUETOOTH, RADIO AND ASSOCIATED CONTROLS AND DISPLAY WOULD GO OUT COMPLETELY WHEN USING TURN SIGNAL. VARIOUS DASH PANEL LIGHTS WOULD COME ON SIGNIFYING REPAIRS NEEDED. A COUPLE TIMES CAR WOULDN'T START - WAS 100% DEAD - COULDN'T EVEN OPEN TRUNK, DOOR LOCKS OR GET LIGHTS TO COME ON. KEY WOULD BE STUCK IN THE ON POSITION AND I COULDN'T GET IT OUT. AFTER ABOUT 45 MIN POWER RANDOMLY TURNED ON.
APPROXIMATELY A YEAR AGO THE FRONT MAIN SEALS ON THE CAR WENT BAD DURING COLD WEATHER. ONCE AGAIN WE HAVE HAD NEGATIVE TEMPERATURES THAT THIS TIME MADE THE REAR MAIN SEALS GO BAD IN THIS CAR. THE MANUFACTURE WARRANTY RUNS OUT 1/29/2018 I PURCHASED THE CAR ON 1/29/2013 ME BEING THE SECOND OWNER THAT IS NOT AVAILABLE TO ME. I PURCHASED WHAT WAS TO BE AN EXTENDED MECHANICAL WARRANTY AT THE TIME OF PURCHASE, AND TO MY DISAPPOINTMENT THE DEALERSHIP HAS INFORMED ME THAT THIS IS A GAP WARRANTY WHICH IS ABSOLUTELY USELESS TO ME THAT I WOULD NOT HAVE PURCHASED. THIS PROBLEM BEING COLD WEATHER RELATED YOUR HAVE RECALLED SEVERAL IN THE COLDER NORTHERN STATES. I AM ASKING THAT YOU PLEASE CONSIDER THIS TO BE RECALLED IN MY STATE AS WELL. -15 AND -8 IS A VERY WET COLD FOR THIS ARE CAUSING CONDENSATION ON THE SEALS CAUSING THEM TO GO BAD SHOULD NOT BE MY FAULT BUT A MANUFACTURE FAULT. I WOULD APPRECIATE ALL CONSIDERATION FOR THIS. FOR THIS TO BE DONE IS A $1,439.00 DOLLAR VALUE, FOR A SINGLE MOTHER WITH NO OTHER INCOME IS VERY DIFFICULT AND A HARDSHIP TO MANAGE.SO I'M ASKING FOR YOUR HELP IN THIS MATTER.
THE IGNITION SWITCH WON'T TURN COMPLETELY OFF AND THE KEYS WON'T COME OUT OF THE IGNITION. GM PUBLISHED A LETTER AND HAS FIXED OTHER VEHICLES, BUTSOME HAVE HAD TO PAY THE COST. THIS IS A KNOW PROBLEM, IT CAN BE A SAFETY ISSUE AND SHOULD HAVE BEEN FIXED BY THE MANUFACTURER. THIS PROBLEM HAS BEEN ONGOING FOR MARE THAN A YEAR.
THE OUTER FINISH PANEL BROKE AND NOW THE SEAT DOESN'T MOVE TO AJUST SO IT'S VERY HARD TO GET IN AND OUT .
INTERMITTENTLY THE RADIO FIRST CUTS OFF, THEN PANEL LIGHTS COME ON (TRACTION CONTROL, CHECK ENGINE LIGHTS) TURN SIGNAL LIGHTS WORK, BUT NO SOUND. YOU LOSE POWER TO CAR AND CANNOT EVEN TAKE THE KEY OUT OF THE IGNITION. AFTER SOME TIME, YOU CAN FINALLY GET THE KEY OUT. SOMETIMES IT'S MINUTES, SOMETIMES IT'S HOURS. THIS STARTED HAPPENING A FEW WEEKS AGO, HAPPENING FEW TIMES A WEEK. NOW, IT'S HAPPENING DAILY, EVEN FEW TIMES A DAY. WE FOUND A CHEVY FORUM ONLINE AND SHOCKINGLY THIS IS HAPPENING TO 2012 CAPTIVA'S. WHY IS THIS NOT A RECALL? THIS CAN BE FATAL TO LOSE POWER TO THE CAR IF WE ARE ON THE HIGHWAY AND LOSE FUNCTION OF THE VEHICLE
UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. THIS IS HAPPENING MORE AND MORE FREQUENTLY. STARTED ABOUT 6 MONTHS AGO. NORMALLY YOU HAVE TO RUN THROUGH THE GEARS SEVERAL TIMES OR RESTART. NOW IT'S MUCH HARDER AND TAKES LONGER TO GET THE KEY OUT. ALSO, THERE ARE SIGNIFICANT ELECTRICAL ISSUES. WE REPLACED A THE BATTERY AND STILL HAVE THE FOLLOWING PROBLEMS: THE PARKING BRAKE LIGHT TURNS ON, STABILITY-TRACK LIGHT COMES ON, A/C GOES ON AND OFF AND BLINKERS, CRUISE AND ALL DASH LIGHTS COME ON AND OFF WHILE DRIVING, AS WELL AS RADIO GOING ON AND OFF. WHEN THIS GOT REALLY BAD, I UNHOOKED THE BATTERY AND THEN EVERYTHING SEEMED TO RESET AND WAS GOOD FOR ABOUT 2 WEEKS BUT STARTED AGAIN. THIS STARTED ABOUT 2 MONTHS AGO BUT THE BATTERY WAS REPLACED ABOUT 6 MONTHS AGO
CAN NOT REMOVE KEY WHEN VEHICLE IS IN PARK MOST OF THE TIMES NOW
ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.
THE CHECK ENGINE LIGHT CAME ON AND WOULD NOT GO OFF. AFTER HAVING IT CHECKED BY A LOCAL CERTIFIED MECHANIC, IT WENT OFF BUT CAME BACK ON DAYS LATER. THE CAR WOULD NOT START AND I COULD NOT GET THE KEY OUT OF THE SWITCH. I CALLED AAA AND HAD IT TOWED TO VICTORY CHEVROLET IN CHARLOTTE, N.C. THEY KEPT THE CAR FOR OVER ONE WEEK AND KEPT LOOKING FOR SOMETHING UNTIL THEY REPLACED MOST OF MY ELECTRICAL PARTS. WHEN I ASKED HOW MUCH THIS WOULD COST, I WAS ASKED IF I HAD A PRICE IN MIND. I SAID, "I DON'T WANT TO PAY THOUSANDS OF DOLLARS." HE SAID, "YOU HAVE A LOT OF PROBLEMS." HE CONTINUED TO FIND MORE?? AND BEGAN TO TELL ME A NUMBER OF THINGS. THREE YEARS AGO, I HAD A TRAILER HITCH INSTALLED AND HE TRIED TO BLAME MY PROBLEMS ON THAT. I HAVE NEVER USED THE HITCH AND HAVE NEVER HAD ANY TROUBLE WITH THE FOLKS WHO INSTALLED IT, AS I HAVE DONE BUSINESS WITH THEM IN THE PAST. AFTER A PERIOD OF OVER ONE WEEKS TIME, THE SERVICE MAN CALLED ME WITH A PRICE FOR THE REPAIRS OF ALMOST 2500 DOLLARS. I FEEL THIS WAS AN EXCESSIVE AMOUNT AND FEEL THAT THEY WERE MILKING ME FOR WHATEVER THEY COULD GET. THE STEERING WHEEL WOULD ALSO LOCK UP AND NOT ALLOW ME TO TAKE THE KEY FROM THE IGNITION, CAUSING ME TO HAVE IT TOWED EARLIER TO THE DEALERSHIP. I FEEL ROBBED BY THE DEALERSHIP AND WILL NEVER GO BACK THERE FOR ANYTHING. I WILL FIND ANOTHER KIND OF CAR FOR MY PERSONAL AND BUSINESS LIFE. I WAS HAPPY WITH MY CAPTIVA WHEN I BOUGHT IT AND BRAGGED ABOUT IT TO EVERYONE BUT ALL OF THAT HAS CHANGED . WE RESEARCHED
CANNOT REMOVE KEY WHEN CAR IS TURNED OFF. HAVE TO RESTART THE CAR TO GET THE KEY OUT. I SEE THIS IN AN ONGOING PROBLEM WITH CHEVROLETS OF ALL MODELS!
TAKATA RECALL-I BOUGHT MY 2012 CHEVROLET CAPTIVA LS IN MARCH 2013. ON JUNE 20, THE CAR WENT ON A TRIP TO BRANSON, MO.WHILE DRIVING ON THE HIGHWAY, THE AC STARTED BLOWING DRY VAPOR FROM THE VENTS-NO COLD AIR. ALSO THE LIGHT FOR THE SHIFTING GEARS P,N,R &D WAS NOT WORKING. I TOOK THE CAR TO THE SHOP. NO PROB. FOUND. THEN ON JULY 6, 2014,THE CAR WENT TO WISCONSIN. I HAD THE CAR N SHOP ON JULY 2 BEFORE THE TRIP TO MAKE SURE THAT AC WAS WORKING GOOD. THEY SAID THAT THEY FOUND NO PROB. WHILE ON THE TRIP THE AC DID THE SAME THING-NO AC & THE PASSENGER AIR BAG LIGHT WAS ON TO B SERVICED. THEN ON APRIL 2016, THE CAR WENT TO FLORIDA. THE AC ACTED UP AGAIN- DRY VAPORS FROM AC VENTS & NO COOL AIR. THE DRIVER LOOKED UNDER THE HOOD & SAW THAT THE ALUM. PIPE TO THE AC HAD ICE ON IT. THE AC HAD FROZEN UP. HE ALSO SAID THAT WHEN DRIVING THE CAR ON THE HIGHWAY, THE RPMS ARE HIGHER THAN WHEN THE CAR IS DRIVEN IN TOWN OR WITHIN 30 MIN. ON HIGHWAY SO THE AC PROB. DOESN'T HAPPEN. THE DRIVER IS A MECHANIC. I CALLED THE DEALERSHIP ON APRIL 18, 2016 TO MAKE AN APPT. TO GET THEM TO FIX THE AC. ALSO THE DASH LIGHT COMES ON TO SAY SERVICE THE AIR BAG. HOPEFULLY IT WILL B FIXED THIS TIME, THE 3RD TIME! AS OF THIS DATE, I HAVE NO APPT.
KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. . KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NO
KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. IGNITION WAS REPLACED UNDER WARRANTY. LESS THAN 3,000 MILES AND IT IS DOING IT AGAIN. KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NOT WORKING. ALSO, STABLITRACK AND TRACTION CONTROL LIGHTS COME ON PERIODICALLY WHILE DRIVING, CAUSING THE CAR TO JUMP AND BUCK. DEALERSHIP ADVISED TO TURN OFF TRACTION CONTROL, BUT WHILE THE LIGHTS ARE ON AND THE CAR IS JERKING, YOU CANNOT DEACTIVATE. DEALERSHIP SAYS IT IS AN ENGINE MISFIRE PROBLEM BUT NOT SIGNIFICANT ENOUGH TO WARRANT TAKING CAR APART TO FIX.
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 40 MPH, THE PARKING BRAKE LIGHT CONTINUED TO ACTIVATE AND THE CRUISE CONTROL CUT OFF WHEN THE BLINKER WAS ACTIVATED, WHICH DISENGAGED THE CRUISE CONTROL AND SLOWED DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.
INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MANY COMPLAINTS ON THIS VEHICLE TYPE. I HAVE NOT YET PROCEEDED WITH REPAIRS AT THIS TIME. THIS HAS BEEN OCCURRING SINCE APPROXIMATELY APRIL 2015.
ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE SIGNAL LIGHTS ON MY DASHBOARD STARTED FLASHING AND IMMEDIATELY MY CAR LOST ALL POWER AND STARTED DECELERATING. THIS OCCURRED WHILE I WAS DRIVING SEVENTY (70) MILES PER HOUR ON THE FREEWAY DURING RUSH HOUR TRAFFIC. I WAS ALSO IN THE FAR LEFT LANE OF A FOUR LANE HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO STEER MY CAR TO A RAMP WITHOUT BEING COLLIDING WITH ANOTHER CAR. AFTER EXITING THE FREEWAY I NARROWLY AVOIDED COLLIDING WITH A CAR THAT WAS IN FRONT OF ME AND I SWERVED JUST BARELY AVOIDING ROLLING INTO A DITCH. MY CAR CAME TO A HALT ALONG THE SIDE OF AN OFF-RAMP WHERE MY IT SAT FOR NEARLY TWO (2) HOURS, JUST BARELY OUT OF THE REACH OF EXITING TRUCKS AND CARS, AS I WAITED FOR AAA. I HAD MY CAR TOWED TO A HENDRICK CHEVROLET DEALERSHIP WHERE THE MECHANIC DETERMINED THAT MY ALTERNATOR WAS BROKEN AND NEEDED TO BE REPLACED. THE FEE WAS NINE HUNDRED FOURTEEN DOLLARS AND NINETY NINE CENTS ($914.99). I ASKED THE CHEVROLET DEALERSHIP WHY THIS HAPPENED AND IF I COULD HAVE DONE ANYTHING TO PREVENT IT. HE TOLD ME THAT THERE WAS NO WAY THAT A DEALERSHIP COULD HAVE DETECTED THAT THE ALTERNATOR WAS GOING BAD AND THAT FURTHER COMMENTED THAT HE WAS SURPRISED TO SEE THAT
FRONT PASSENGER AIR BAG LIGHT READING "OFF" WITH PASSENGER (130LBS+). HISTORY OF EVENTS THAT STILL HAVE NOT CORRECTED THE PROBLEM: OCT 3/14: WILLS CHEVROLET(GRIMSBY 37,255KM. VEHICLE BROUGHT IN, NO CODES FOUND. TOLD NOTHING THEY CAN DO UNLESS THEY SEE IT. OCT 16/14: LEGGET CHEV(BURLINGTON) 38,734KM. REPLACED FRONT PASSENGER SENSOR MODULE ***AS OF JUNE18 THIS PART HAS NOW BEEN REPLACED A SECOND TIME AND THE PROBLEM STILL PERSISTS*** DEC 8/14: LEGGET CHEV 42,541KM. REPLACED FRONT PASSENGER BELT BUCKLE APR 15/15: LEGGET CHEV. BROUGHT VEHICLE IN FOR SAME ISSUE, TOLD I DO NOT WEIGH ENOUGH (130LBS) AND SHOULD MAYBE SIT IN THE BACK SEAT, OR I AM NOT SITTING IN SEAT CORRECTLY. MAY 11/15: LEGGET CHEV 53,055KM. SAME ISSUE WITH PASSENGER AIR BAG LIGHT HAPPEND WITH MY HUSBAND IN THE SEAT (200LBS). REPLACED INSTRUMENT CLUSTER. CAR WAS HIT @ DEALER. JUNE 6/15: ISSUE PERSISTS *I AM PREGNANT AND DO NOT FEEL SAFE IN THIS VEHICLE* .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN
WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REPLACED UNDER WARRANTY.
MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED FORM PARK INTO GEAR. IT WOULD ALSO DRAIN THE POWER FROM THE BATTERY NOT ALLOWING IT TO BE RESTARTED. DEALERSHIP IS STATING THAT THERE WAS TO MUCH WEIGHT ON THE KEY RING, ONLY THE FACTORY KEY FOB IS ON THE KEY RING.
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACTS STATED THAT WHEN THE CONTACT RELEASED THE EMERGENCY BRAKES, THE WARNING LIGHTS FOR THE PARKING BRAKE, SERVICE PARKING BRAKE, ABS, AND SERVICE TRACTION CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,862.
I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD START AND EVERYTHING WOULD BE FINE. TOOK IT TO THE DEALER BOTH TIMES, BUT THEY LOOKED AT ME AS IF I WERE CRAZY. THEY KEPT CAR FOR A WEEK AT A TIME AND COULD NOT REPLICATE THE ISSUE. THEY WERE AS STUMPED AS ME. GOOD TO HEAR THAT MY CAR ISN'T THE ONLY ONE TO DO THIS. IT'S BEEN SEVERAL MONTHS SINCE THE LAST INCIDENT. HOPEFULLY IT HAS GONE AWAY. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND SERVICE STABILITY TRACK INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT REMOVE THE KEY. I TRY TO START THE CARS AND NOTHING HAPPENS. WHEN THIS HAPPENS I TRY TO REMOVE THE KEY AND I CANNOT. THE KEY SWITCH WILL NOT GO TO THE LOCK POSITION THEREFORE I CANNOT REMOVE THE KEY. THE REPRESENTATIVE AT THE DEALERSHIP TOLD ME I AM NOT SUPPOSE TO BE ABLE TO REMOVE THE KEY IN THIS TYPE OF SITUATION. NO ONE CAN TELL ME WHY OR WHAT TO DO WHEN THIS PROBLEM OCCURS. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT TURN THE SUN VISOR HIT HER IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE SUN VISOR BUT THAT DID NOT REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AGAIN UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 26,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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