2020 Chevrolet Bolt EV complaints

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Steering After turning, the steering wheel will not return to center on its own. You have to manually return the steering wheel to the center. This can cause you to steer off the road and hit pedestrians. The steering also will not align even after new tire and an alignment. The car will not drive straight. This can also cause accidents and driver fatigue. There are no warning lights.

2020 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER STATED VERY DISAPPOINTED WITH THE DEALER ON RECALLS NOT BEING HANDLED IN A TIMELY MANNER, FOUR BATTERIES ARE ORDERED AT A TIME

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHSTA Recall Number 21V650 was issued in August of 2021. It is now 2023 and the replacement battery for my 2020 Bolt is not yet available. Further I have received no information about when I should expect my replacement battery to become available. GM appears to be prioritizing selling new electric vehicles with their lithium battery supply, rather than fixing a safety hazard with vehicles already on the road. GM has had plenty of time to plan for when batteries would be available for this recall, and yet there has been no public statement about when 2020 Bolt batteries would become available. I would like the NHSTA to apply the needed pressure on GM to make them be more forthcoming about when this safety problem will be resolved.

Chevrolet issued a recall to replace a defective battery on our Chevrolet Bolt 2020. The recall was issued in April 2021 and we still have not received the new battery. The car is coming up on the end of its lease. We would like to buy out the lease but are not getting any comfort from Chevrolet or the dealership that the issue will ever be fixed. The dealer initially told us that a software patch reducing battery capacity and range by 20% "fixed" the problem.

I have called my dealer at least 10 times over the last 2 years and still get the same answer from them on when I will be getting my batteries changed out. They say they are on backorder and do not know when they will be available. I would thin more than 2 years is sufficient time to correct their recall if they really wanted to.

For 30K miles my rear camera view was full screen and proper aspect ratio. At some point after that I shifted into reverse quickly after starting and the view changed to a "zoomed" view. The screen image was fisheyed and 4/5th of the screen. Bulletin No.: 18-NA-050 Date: July, 2019 is incorrect. GM sold me a car that had proper full screen display in correct aspect ratio and now it fails to return to the as purchased image. My pickup truck has a button to adjust zoom that mimics this problem. GM needs to correct the zoom on cars to reflect true image.

Our letter to GM: November 23, 2022 [XXX] Chairperson and CEO General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Illinois, Detroit 48232-5170 Re: Bolt EV Battery Recall #N212345940 VIN: [XXX] Dear [XXX], We are extremely frustrated and disappointed in GM’s performance in replacing the defective and dangerous batteries in our 2020 Bolt EV. It has now been over 14 months since Chevrolet announced the battery recall N212345940 on our 2020 Bolt EV — NOTHING has happened since other than reducing the range and value of our car.. We first leased a 2017 Bolt EV and opted to lease another at the end of the term SOLELY because of the ADDITIONAL range. It is over a 210 mile roundtrip to visit a relative and the 2017 model was barely making it. With a stated 259 mile range, the 2020 model was a good fit UNTIL the battery recall was announced the the safety software update severely limited the battery charging and mileage range. We no longer take the Bolt EV. We believe because of GM’s slow response, we demand $100 compensation for each and every month the car cannot meet its full charge capability, reducing its utility to us. Moreover, we also demand to know exactly WHEN GM will be replacing our Bolt EV batteries. The silence has been deafening. We are considering joining the class action lawsuits against GM regarding this matter. Your response to our demands will make a material difference in our decision to join the class AND whether or not we decide extend our lease,

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When I was parking my car on the street, in front of my house, my Chevy Bolt suddenly accelerated. Like it was full throttle. I slammed the brake pedal, didn't help. My Bolt pushed forward, then to the sidewalk, my parked 4000lbs van, that was in front of me (van had front wheels turned/pointing to the curb). My bolt continued accelerating for another few seconds, even that I was pressing brake pedal as hard as I could. I released and pressed brake pedal at least once or twice. Eventually my car stopped. Whole ordeal lasted just a few seconds. I turned the car off. After a minute, I turned the car on again, very carefully. It behaved normally. Throttle and brakes behaved like always. I parked it and will have it towed to the diagnostic or service place. Both my Chevy Bolt and my van (Dodge ram 1500 van 2003) sustained significant damage.

I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

I have called the Chevy dealer (Gilchrist, Tacoma, WA) more than 5 times in the past year in addition to the Chevy Concierge regarding the unrepaired recall for fire risk. I have followed all of the interim charging guidelines yet still have significant fear and anxiety that my house will catch on fire while the car is being charged. In addition, there is compromised range to the vehicle due to the modifications with charging and I incur great expense by being forced to use commercial charging stations for routine long distance trips.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We took delivery of a Chevy Bolt from Sundance Chevrolet in May 2020. GM recalled our Bolt for battery fire safety concerns in August 2021. As instructed, we took the Bolt to our local dealer for a temporary safety fix. The software install reduced battery charging to 80%. As a result, our Bolt's effective range has been greatly reduced. The car is not operating as promised. This reduced operating condition has continued for more than 13 months. I also read that we may not even receive a replacement battery when GM finally applies the final remedy, if our battery is examined and found not to be defective: https://www.recurrentauto.com/research/bolt-recalls-told-through-the-data If true, that means we would have lost at least a year of full range without any compensation. We understand that production of new batteries will take time. But this is too long. GM has been unable to remedy this problem in a reasonable time. We have a much harder time understanding why GM hasn't examined our Bolt's battery to determine if is defective. If it isn't, the software battery charge detune could be removed and we could utilize full charge range again. Seems to us GM could implement a battery examination program immediately. If true, NHTSA should require this immediately. We are extremely dissatisfied with this situation, and are hereby formally notifying NHTSA of our complaint.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Pushed accelerator to floor. When I took my foot off the accelerator car continued to accelerate at full throttle for about 15 -20 seconds. Uncontrolled acceleration stopped when I pumped the accelerator. Chevrolet dealer found no fault codes due to a problem with the fly by wire. It appears that when the accelerator was pushed all the way down it somehow got caught and held in the full throttle position by the GM rubber floormat even though the floormat was held in place and attached to the carpet by the fasteners that GM supplies. I had the car and mats for about 2 years before this very dangerous event took place. The local GM dealer cut and removed part of the mat by the accelerator to prevent possible mat contact with the accelerator. However, the dealer could not confirm the floor mat was responsible for the incident.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN The vehicle suddenly took off after putting it into drive causing it to accelerate out of the driveway and crash into the house across the street.The vehicle was parked on an incline in the driveway. Application of the brakes failed to stop the vehicle.

I received recall notices in the fall of 2021 and at that time I did the suggested changes to the vehicle's menu as to charging percentage etc.. I did not get full use out of the vehicle through the winter for fears of lack of charge during the colder months and concerns about safety. On 3/31/22 I took the vehicle to the dealer, Central Maine Motors Auto Group -Waterville Maine, for the suggested software updates. At first there might have been an improvement in charge allowed, but difficult to tell because with the warming weather it would show more. On or around 6/15 the car behaved erratically while in stop and go driving and I noticed a warning on the dash which said something about propulsion problems and to take it to a dealer. The charge left did not read correctly on the way home and the vehicle would not charge when I got there. I took it to dealer that Monday the 20th with some trepidation for the 50 mile trip not knowing if I had power enough or if was safe to do so. I left the vehicle there and did get a loaner car. Now it is going into the ninth week since then, and besides me calling them to check after 4-5 days I have not heard anything from either the dealer or GM as to updates, timetables or any word at all. This is outrageous on their part and a sad state of affairs if no one in Gov't will step in to help with this situation. I know I'm far from being alone in this. Hope you can do something. -

On August 20, 2021, almost a year ago, my car was recalled and a repair was promised to restore the vehicle to original specifications. This has not occurred to date and all attempts to work with the manufacturer to repair, replace or repurchase this vehicle has been unsuccessful to my satisfaction. I would like the battery and propulsion system replaced to my satisfaction returning the vehicle to factory specifications. It was my understanding that Chevy would not start manufacturing back up on new vehicle production until all cars in the recall were repaired. They have not done this.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the high-beam headlights activated independently while driving. Additionally, the contact stated that the front driver's side seat heater would engage independently while driving. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact veered to the side of the road, turned off, and restarted the vehicle in order to disengage the high-beam headlights and seat heater because the vehicle failed to respond while attempting to disengage the features manually. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the vehicle shifted into limp mode with several warning messages displayed. The contact stated that the vehicle failed to accelerate above 45 MPH. The contact initially drove the vehicle back to the residence and attempted to recharge the vehicle however, the vehicle was not charged. The vehicle was then taken to a dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall for battery replacement is ridiculous! GM has a solution of limiting the usage of the vehicle and not giving an inclining of when it will be resolved. The vehicle must be parked outside and the charger unplugged. Now that summer is here the battery air conditioner is using the limited battery percentage giving me even more limitations.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to trade or buy back the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.

GM announced a recall for this vehicle for battery fires approximately 10 months ago. The recall involves battery replacement (clearly very expensive). GM appears to be delaying or intentionally prioritizing batteries to new car applications. The company is not able (or willing) to even forecast a date at which the recall will be performed.

My car has been under recall for over a year and GM still does not have a battery pack for it yet they are producing new Chevy Bolts with the same battery system. Should not the existing customers be taken car of before they sell more cars with the same battery??

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Our Chevy Bolt was purchased in November of 2020 a recall was issued in August of 2021. We purchased this car for the battery size that could give us greater range. We owned a Nissan Leaf before the Bolt. The theoretical range of the Bolt made it a better choice over a newer Leaf. No real timetable to have the problem resolved.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received a notification for NHTSA Campaign Number: 21V650000 (Electrical system). The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt. The contact stated that while driving approximately 50-60 mph and 30 feet from another vehicle, the brake pedal was applied but traveled to the floorboard. The vehicle failed to stop and crashed into the rear of a Toyota Prius. There were no warning indicator lights illuminated. The vehicle was able to be driven from the scene. There were no reported injuries, fire, or police reports filed. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

CONSTITUENT WRITES REQUESTING INFORMATION AND ASSISTANCE DUE TO THE RECALL FROM CHEVY REGARDING BOLT BATTERY FIRES ON THEIR 2020 CHEVROLET BOLT.

Yesterday, 27 December, the vehicle was presented to Capitol Chevrolet for service under this recall number 21v650 They did not repair anything. To the contrary, they reset software to gimp the vehicle battery capacity --and hence, range performance--to only 80%. The car is worse now than before they "fixed" it. No date set for actual repair, when already more than 4 months have elapsed. And in the meanwhile, GM continues to collect 100% lease payment on only 80% delivered car. Not acceptable.

The contact owns a 2020 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was in the process of obtaining a buyback. A case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

I had purchased GM original equipment when I bought my car. They are the factory floor liners that are sold by GM and can be bought at the dealership. The floor liners, for the most part, cover all of the footwell areas of the driver, passenger and rear seating. The following dates are approximate so keep that in mind. In August of 2021, I was attempting to get out of the way of a commercial vehicle that was about the run me off the road. While attempting to do that the accelerator pedal became lodged under the drivers side floor liner and would not release. This caused the acceleration for the car to be at the maximum level, resulting in the car taking off very rapidly. Only after applying the brake at the same time and getting over to the shoulder was I able to shut the car off and dislodge the pedal from the floor liner. Besides being absolutely terrifying it was extremely dangerous. It again happened in October of 2021. It is obvious when you look at the floor liner and it's design. The edge is sticking up just far enough to catch the bottom of the accelerator pedal and becomes very difficult to dislodge, especially when you add in the panic it causes when your car suddenly takes off as fast as it possibly can in traffic. I have contacted GM about getting replacements sent out and they said they are not doing that at the moment. I contacted the dealership where I purchased the liners and they said they were not going to do anything about it.

This recall advises not parking in my garage due to potential fire, it advises not charging to 100% due to likelihood of fire, . By not charging to 100% the car does not operate as intended. The Richmond International Airport posts a sign saying Bolt vehicles may not park in their garage or it will be towed at the owners expense. My windshield has a crack the length of the windshield. Safe lite ordered a Chevrolet windshield more than 3 weeks ago and Chevrolet has not been able to provide Safelite a windshield replacement. What alto dealer builds a car and does not stock replacement parts for obvious failure points! There is a recall on the floor mat sold by Chevrolet on the drivers side front. Chevrolet stated that the mat must be removed however parts are not available at this time as replacement. These failures are unacceptable and GM/Chevrolet should be mandated to buy back the car from the user immediately!

I was slowly pulling into a parking lot with my Bolt EV 2020, the car accelerated uncontrollably and in a split second had collided into the wall in front of me. A section of the wall had broken and the car was wedged in the broken section of wall. This is how it came to a stop. The acceleration was so sudden and uncontrollable that even slamming my feet against the brakes did not help slow down and avert the accident. It is notable that the air bags did not engage during this accident. This wall adjoined an apartment complex and a commercial property. It was fortunate that nobody was affected expect for damage to property. But the collision could have easily caused damage to lives had there been people on the apartment complex side of property. I also had a minor less 10 years old in my car who could have been potentially affected. On reading online, I came to notice two recalls on the vehicle. One of them about the floor mats and possible acceleration as the one described by me seems related. I was not notified by Chevrolet about this recall. I could have removed the floor mats had I known about the additional issue. The only notifications I got were for the battery, for which we have followed the safety pre-cautions prescribed. This incident happened less than 14 hours at the time of writing. A police event has been filled (EVENT 21-34-0195) with the Sunnyvale department of public safety. The insurance representatives are yet to inspect the vehicle. There were no warning m

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BATTERY FIRES.

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO FIRE RISK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT HAD NOT OFFERED ANY ASSISTANCE.

Battery has a high risk of fire. GM refuses to initiate buyback according to CA lemon law.

This is a comment on an existing open recall (nhtsa chat said to use this form). Related to the Chevy Bolt recall 21V650. The latest information from GM at https://media.gm.com/media/us/en/gm/home.detail.html/content/Pages/news/us/en/2021/sep/0920-bolt.html contains this: "Within approximately 60 days, GM will begin launching a new advanced diagnostic software package that will increase the available battery charging parameters over existing guidance. The diagnostic software will be designed to detect specific abnormalities that might indicate a damaged battery in Bolt EVs and EUVs by monitoring the battery performance; alerting customers of any anomalies; and prioritizing damaged battery modules for replacement. It is GM’s intent that further diagnostic software will allow customers to return to a 100 percent state of charge once all diagnostic processes are complete." I would ask NHTSA to require GM to publicly describe how they tested and verified that this new software will find 100% of battery packs with faulty cells. For example by building a significant number of battery packs with known faulty cells in different configurations and confirming that all packs with faulty cells were correctly identified. This doesn't require the publication of proprietary information, only a description of the verification procedure and results. A previous software update was supposed to detect faulty packs but it did not work so a more robust test is required this time as they intend to

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (ELECTRICAL SYSTEM ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked their daughter noticed that smoke was emitting from the rear of the vehicle. When the contact came to view the vehicle the smoke had resolved and the vehicle appeared normal. The approximate failure mileage was 6,600. Vin tool confirms parts distribution disconnect. (RECALL RELATED INCIDENT) TS