The steering wheel occasionally becomes unresponsive and does not return to center after making turns or slight adjustments, particularly at low to moderate speeds. It was forcing me to manually re-center the wheel. Almost had a bad accident because of this! I have kids and don’t want something bad to happen.
2023 Chevrolet Bolt Euv complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
Excessive glare on dash and especially side mirrors reflecting from chrome colored vents. This makes it distracting when trying to distinguish when cars/pedestrians are reflected in the mirrors.
The battery charging system is malfunctioning and won't charge the battery correctly. Hazards from a battery and charging system that is not functioning. Possible battery explosion during charging. Possible fire to car & garage / home. Yes Yes Yes
The adaptive cruise control as well as regular cruise control limits the electronic braking to 10 kW. After that the friction brakes take over. There is little indication of it, and I think it's a safety risk because in hilly areas, as well as mountainous roads, the friction brakes activate risking overheating the brakes and a brake failure. I believe the earlier model years would not limit the electronic braking and would maintain the speed down hills using regenerative braking exclusively.
When I drive the car the steering binds up. After doing some research they are several vehicles that have this issue. The steering does not return to center and you have to make sure you forcibly turn back to center when driving. I have never drove a vehicle that it would not return to center and drive straight. Please review the complaints on this issue.
I was driving down the street when I suddenly got the following warning lights: red BRAKE, traction control, and a generic warning light. I got the following messages: Service ESC, steering assist is reduced. As soon as I got the warnings, I pressed on the brake pedal to slow done, but it wouldn't move. I was instead able to use the one-pedal driving/regenerative braking to slow down. Without the one-pedal driving, I believe I would've crashed. The problem was confirmed and repaired by the dealer. The vehicle has only been inspected by the dealer, no one else.
The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.
On several occasions, the car has locked the breaks, causing the car behind me to almost rear end me. The forward collision camera thinks it sees an object or another's vehicle in front when there is nothing on the road and activates the breaks for no reason. This has happened approximately 6 times while traveling anywhere between 20mph to 55mph on the freeway. I called chevy dealer and said there are no recalls or any updates that they can perform on the camera as of now. This is a huge safety issue and chevy should be issuing recalls for issue.
I have owned the car for less than six months and the battery went from full charge at 230 to know a full charge only being 180. I’m also sitting here at a dc charging station and have been here for an hour and a half and still haven’t reached 80%. What do I do?
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was
1) What component or system failed or malfunctioned, and is it available for inspection upon request? - When a car stopped in front of us suddenly, the brakes on the car did not fully stop the car and continued to skid even when the break was pushed all the way down. I believe there is an issue with the EV braking system or software associated with the braking system. While this occurs rarely, this has occurred a handful of times in the last year that we have owned this car. The first time resulted in damage to my front bumper which had to be repaired. 2) How was your safety or the safety of others put at risk? - Nobody has been hurt yet. But this is absolutely a safety concern for us. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? - We brought the car into the dealership in mid June 2024 and they said they found no issues with the braking system. They told me to contact Chevy's main phone number to complain. I tried calling but have not had any luck reaching a person, as I was simply put on hold for about an hour. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - This was only inspected by the dealership during a routine service check in June 2024. No issues were found by them. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - None that I remember.
This vehicle has now suffered 5 instances of phantom braking, clear road and clear weather in 10,000 miles of use. Two occurrences within the last week despite carefully cleaning the car and sensors/camera. Twice I have nearly been rear-ended. The dealer found no issues when this was initially reported.
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at approximately 3 MPH and turning into a parking spot, the contact stated that the vehicle independently accelerated, drove over the parking bumper, and crashed into a tree. The contact stated that the front passenger lights and the front passenger side grill were damaged. The contact stated no warning light was illuminated. The contact was unhurt. The contact had taken the vehicle to a collision repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,000.
Forward collision warning / automatic emergency braking engaged with no hazard in front of the car. Occurred in slow, heavy traffic at approximately 20 mph. Lanes were straight (not on a curve). Vehicle in front of mine was at least four vehicle lengths ahead. Lanes to the left and right were occupied by large box trucks - I suspect they confused the system. Car has just over 10,000 miles. Vehicle briefly braked hard, which if the vehicle behind me had been following too close could have run into mine. Have not yet contacted a dealer or service center. Not inspected as no actual collision occurred. System once gave an erroneous warning of forward collision with no other vehicles on the road in the first month of service.
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have bee
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king bra
I noticed on the steering column and "one pedal" (bumper to bumper speed) brakes, both do not activate the brake lights -- a concern for vehicles from behind to be warned of my pending slowing down speed. The potential of being hit from behind is far greater without any indication of slowing down without brake lights activated using the steering column and "one pedal" breaking.
Dashboard went blank for a second and reset itself twice while driving at 65 mph in the mountains of AZ, near sunset. This happened once in 18k of driving, right after infotainment system partially failed: audio failed and parts of touch screen failed to respond. Danger is in the unsuspecting driver's reaction in poor driving conditions. Call to On Star was initiated but it uses the same audio system the infotainment system uses. So On Star failed. Pulled over; restarted car several times, infotainment system was silent. 2 hours of driving in silence; parked for 2 hours; restarted car and everything was back to normal. Took it to dealer. Unable to recreate this problem. Updated software downloaded to infotainment system. No information if this fixes problems. Until we understand why infotainment problems may cause dashboard to go dark, this car is unsafe for unsuspecting drivers. My wife was driving; I in passenger seat, she won't be driving this car again until this is understood better and fixed. Thank you for your help
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that on the driver's side, the wiper bolt had loosened causing the wiper to disassemble in multiple places and detach from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the wiper had failed and needed to be replaced. The wiper was replaced but not repaired due to the one ordered not being suitable for the vehicle. The dealer informed the contact that the arm used for the blade associated with the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
UNKNOWN Recall issue: there is a safety issue regarding the inconsistent Regen braking. Does not brake the same (or at all) when car is charged. Making it unsafe to rely on EV in braking scenarios. Braking should be the same (e.g., expected distance, hardness) whether fully charged or not. I know it is based on Regen requirements, but you can not rely on it to brake you (per expected distance) if just charged, as opposed to harder/shorter braking if battery is low, a.k.a. needing more Regen. Regen is a neat feature, but associated with inconsistent braking is not.
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving be
The car has now had five instances of phantom braking. The first time, I was in the left turning lane. A light rail type train was to the left. I was stopped waiting for the light to turn green. When the light turned green and the car in front of me started moving, I removed my foot from the brake and began to accelerate. I moved forward about 10 feet and the automatic braking system engaged at the car was stopped. There was no object or person in the path of the car. I went to accelerate again and the same thing happened. Both the passenger in the car and I were stumped. We’d never seen this happen before. The third time this happened, I was pulling into a driveway with a slight slope. There was a fence to the left and it was raining. When I was 1/2 way into the driveway, the car screeched to a stop. I’ve pulled into this driveway numerous times and this was the first phantom stop. I tried to accelerate again and it again stopped itself. Most recently (earlier this week) was the most worrisome because I was actually driving a bit faster. There were no cars, objects or people anywhere. I was going perhaps 5 mph and the car slammed to a halt. I thought the common factor was low speed and an object like the light rail or fence to the left like in the previous four instances. But, that was not the case here and it was far scarier.
Last month I ran out of battery before getting home when the weather was 15 degrees and windy. Without my knowledge the vehicle was heating the battery significantly reducing the remaining range, no vehicle indicator warning that the vehicle was conditioning the battery. I realized what was happening when I turned on outside venting without using heat to defrost the window and the air was hot, if I was new to the vehicle or on my first trip I would have been stranded in an area where there may not have been a place to pull off the highway. I decided to report this in case it can save even one person’s life, there is an increased danger and liability not knowing this information. As most people, I set the cruise and pay attention to the road so majority of the time you don’t see the unknown increases in the kW usage, an update should be required to show an alarm of some sort and the additional active kW consumption and expected range deduction when the vehicle is doing any kind of conditioning (heating, cooling, or maintenance). There is a battery maintenance % view that should be modified to accommodate this.
I was driving normally at low-to-moderate speed when the brake -- or emergency brake, I'm not sure -- engaged for a moment all by itself, thrusting me forward unexpectedly. There was no "beeping" to indicate that there was any car, object or person in my way. It was temporary but terrifying. Fortunately, I was not rear-ended. This is the second time this has happened. I didn't report it at the time, but today, it happened again (I will report it under a separate incident) so this is clearly an ongoing issue.
My husband was driving (I was the passenger). We were driving down the road normally, straight ahead,, not too close to anyone else, when suddenly the brake (or emergency brake, which is what it sounded like to me) engaged out of nowhere, throwing us forward. (My husband's foot was on the accelerator pedal, not the brake pedal.) Unlike the last two times this happened, this time the car did "beep" as if there was a potential collision, except there truly was not. We weren't going fast and had good distance from the car in front of us. Just a normal drive. Like the previous two incidents, the system corrected itself within a second or two and let us continue, but it's terrifying because the car had a mind of its own. Again, fortunately, no one rear-ended us, but it definitely could have happened if the car behind us was closer.
One pedal speed control was used to slow down and stop the car approaching a busy intersection. The car came to a complete stop and was idle at the intersection. While stopped at the red light, the car suddenly accelerated into oncoming traffic and was directly heading towards a head-on collision. The driver turned the car to the left, avoiding injury, however, a party in the other vehicle was injured. The Chevy Bolt received extensive damage and was totaled. The police filed a report and the insurance company inspected the vehicle and has taken possession of the vehicle.
Brake light problems, i.e., the brake and turn signal lights are mounted on the bumper. TOO low and dangerous. Trucks and pickups especially DO NOT see these low mounted lights. I've been almost rear-ended when stopping on numerous occasions. Drivers expect to see lights at line of sight NOT at the bottom of a vehicle. The earlier versions of the Boldt had the lights higher, why this poor design? It may be legal but certainly not acceptable in today's world. This is a SAFETY issue and unacceptable. Owners are rewiring their cars (see Chevy Boldt Forum or YouTube videos) which should not have to be done on a new 2023 vehicle.
While driving pulling into my driveway the vehicle emergency braking engaged causing a violent sudden stop. There were no obstructions or anything that got in the way of the forward sensor
Adaptive cruise failed just over 2k miles following another vehicle under 60mph and sped up to set cruise of 75 and would have hit the truck if I didn’t stop it, I took video of failure directly after the incident. First bolt EUV camera failed more than once even after it was replaced, that car was bought back under battery recall. My point is, it’s a continued issue. With lane keep assist you must always be prepared for it not to function, it doesn’t always work and have to cycle the on/off button (same with previous EUV too). While in super cruise in my current vehicle it tried to locate the left lane but a big rig was on the line and my car appeared it was going to hit the truck multiple times within a few seconds as each time I had to bring the car back to the center until I turned it off. I have parts on order but I personally don’t believe that will be the end of based upon my two vehicles.
Near my work place, I drove by that intersection a numerous times. One day, when I almost finished making the left turn, it suddenly gave me collision warning and suddenly took brake on the left front wheel by itself for about 1 second. There was nothing in front of me.
While merging onto a highway with a 60 mph speed limit, we got an error message that there was a propulsion system error and our speed was limited to 30 mph. Our car slowed down and could not accelerate. There was no warning before the speed was limited and no way to change course. It was Saturday night Nov. 25th and we had our one and half year old daughter in the backseat. Thank god my husband was able to react quickly and that there was shoulder for us to pull over on. Honestly we could have been killed or seriously injured. It’s a huge safety issue that the car will suddenly, without any warning, prevent you from going above a certain speed. The purpose is to protect the car, as I understand it, but there should at the very least be a countdown. I’m incredibly grateful I can report this to and that there wasn’t a tragic accident, but if this how this feature operates, it only a matter of time before there is one. Also there is less than 1000 miles on our car.
Incident #23E065 Has a recall on the CHARGER and NOT the car itself. The car is not impacted but my ability to sell the car is. This needs to be changed so that I am able to sell the car, which has no defects, and is perfectly safe and drivable.
At less than 300 miles on odometer and while charging at a level 2 charger I checked my Chevy app and saw a warning for service airbag system. I had just checked it 15 mins prior and it was not on. Now it has an airbag light on…at 291 miles on the car. In car it says service safety restraint system. Still have to make a 200 mile trip back to my town in a couple days. Definitely frustrating for a car I have only had a week.
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at slow speeds, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated all the doors were locked except the front driver's side door and all the wheels were locked. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the modules were reset and updated however, the failure reoccurred. The vehicle was not repaired. The contact stated the vehicle was currently at the dealer for the fourth time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,000.
We were driving slowly in Los Angeles traffic, trying to pick up a little speed, when the car suddenly seized up -- as it seemed to slam its brakes. We nearly had heart attacks, because there was traffic behind us, and the car behind us could easily have slammed into us. We didn't notice anything on the dash. We don't believe the car was trying to warn us about an imminent forward collision, because there were no "beep beep beeps" as there typically are when it senses a forward threat. Just a sudden breaking, and then it was fine again. Happy to have anyone inspect the car upon request, though I have my doubts they'd find anything. Note that there are already several other complaints about this car that have reported exactly the same problem. It really should be investigated!
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while the vehicle was in reverse(R), the cross-traffic alert system failed to alert of passing vehicles within 60-ft of the vehicle. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 100.
Moving at 3mph on slow freeway offramp, my Bolt EUV suddenly braked by itself for no apparent reason. I was at no time in danger of colliding with the car in front of me. However, the driver behind almost rear-ended me when surprised by the sudden braking and sounded his horn. Control Modules scanned at Culver City Chevrolet. No Diagnostic Trouble Codes detected. Problem not confirmed by dealer. An earlier incident of emergency self-braking occurred in May when traversing a speed hump at normal speed where no other vehicles were present. These are the only two instances of self-braking, both unexpected and unnecessary, during the first 5 months/2400 miles of new car ownership. Car is available for inspection upon request.
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Frightening SAFETY Problem: Sudden Power loss on Los Angeles freeway. About 6/21/2023 began repeated episodes where my Chevy 2023 Bolt EUV hesitated for a few seconds before responding when I pushed on the accelerator pedal. Full power and acceleration resumed right after the initial hesitation and were sustained until I had to stop the car. A dashboard warning light appeared. I called for an On-Demand Diagnostic evaluation, spoke by phone with Chevrolet support who assisted with the evaluation and emailed me the results (screenshot) indicating an issue with the HCP - Hybrid Control Processor Module and a Diagnostic Code P2797. The Diagnostic Information read: "The Electric Drive Unit is not performing as expected. An issue has been detected in the Auxiliary Transmission Pump System..." The “Recommended Action” was to “Service within 7 days.” (Screenshot) I contacted the dealership where I purchased the car and was told that I would have to leave it for several days before evaluation/servicing could be done. However the next morning (before I could take the car to the dealership) the instrument panel alert had disappeared. So I considered it all a temporary "glitch". Then on 8/27, driving about 60MPH on very busy 405 Freeway in Los Angeles, the car suddenly lost most of its power and slowed down…with an orange dashboard warning icon “Propulsion Power is Reduced” and another message that speed limited to 30 MPH. Alarmed and fearful, I turned on emergency blinker lights, moved
Upon starting car, and attempting to shift, display showed "Conditions Not Correct for Shift". Required turning off car, opening driver door, waiting for displays to turn off, then restarting car before shifting into any gear was possible
Brake lights are too low on vehicle - middle lights are only running lights. Drivers behind vehicle in stop and go traffic must rely on high mounted third brake light mounted at peak of vehicle roof line, especially difficult for larger vehicles (SUVs, Trucks) to see low mounted brakes, with expectation that the middle lights will indicate braking. Multiple reports and complains regarding this issue are posted online and also in this database.
Multiple instances seemingly at random of steering wheel not adjusting to center, wanting to turn one direction or another, and generally loose feeling of steering. This is all with the lane keep assist feature off.
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving 45 MPH, the vehicle lost motive power and shut off without warning. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer and the contact was informed that the 12-volt battery was not being used enough and rebooted the vehicle. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 3,350.
After rain, the locks on the vehicle would not lock or unlock whether by using the key fob, interior door buttons, or OnStar app. After approximately 2 hours the locks began working again.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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