2011 Chevrolet Avalanche complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM INSIDE THE FRONT OF THE VEHICLE. APPROXIMATELY ONE MONTH LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE NOISE RECURRED AND THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.

AT TIMES WHEN THE VEHICLE IS SLOWING DOWN/DOWN SHIFTING (MORE COMMON WHEN GOING UP A GRADE) IT WILL SUDDENLY LUNGE FORWARD (BEFORE COMING TO A STOP) EVEN WITH YOUR FOOT ON THE BRAKE. IT SEEMS TO HAPPEN WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR AND SOMETIMES IT CATCHES ME OFF GUARD. THIS IS A VERY DANGEROUS SITUATION ESPECIALLY WHEN SLOWING DOWN NEAR PEOPLE. I AM ALWAYS CONCERNED THAT THE VEHICLE IS GOING TO LUNGE FORWARD AND HIT SOMETHING OR EVEN WORSE SOMEONE. I HOPE NHTSA INVESTIGATES THIS SITUATION AS OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM.

DASH IS CRACKED ON UPPER LEFT CORNER OF PASSENGER AIR BAG MAKING SHARP PLASTIC PIECES THAT COULD CAUSE AIR BAG FAILURE OR WORSE INJURE PASSENGER ON IMPACT. HAVE CONTACTED GM ABOUT PROBLEM TO NO AVAIL. THEY DON'T WANT TO RECOGNIZE THE PROBLEM AS THERE ARE THOUSANDS OF TRUCKS WIT SAME ISSUE.

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING ENCLOSURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

DASHBOARD CRACKED FOR NO APPARENT REASON COULD BE A SAFETY ISSUE IF THE AIR BAGS HAPPEN TO DEPLOY. I HAVE ALSO READ THAT THIS ISSUE HAPPENS TO THESE SERIES TRUCKS AND IF IT IS A MANUFACTURES DEFECT GM SHOULD BE REQUIRED TO REPLACE THEM. THANKS, ANDREW

I HAD A CRACK THAT I NOTICED ON THE DRIVER SIDE ON THE DASH. A FEW MONTHS LATER I NOTICED ANOTHER ONE ON THE PASSENGER SIDE ON THE DASH BY THE AIRBAG. I HAVE BEEN ON DIFFERENT CUSTOMER FORUMS AND YOUTUBE VIDEOS AND HAVE FOUND THAT THIS IS A MAJOR PROBLEM. THIS IS A MANUFACTURER DEFECT AND HAS CAUSE ME TO RECONSIDER IF I WANT TO PURCHASE ANOTHER GM VEHICLE. I HAVE A FAMILY AND FEAR THAT THE PASSENGER SIDE AIRBAG MAY DEPLOY AND CAUSE HARM TO ANYONE THAT MAY BE ON THE PASSENGER SIDE WHICH COULD LEAD TO LEGAL ACTIONS IN CASE OF AN INJURY. I'M SURE THERE WILL BE ENOUGH OWNERS WITH THE SAME PROBLEM THAT WILL COME FORWARD. I HOPE THAT SOMETHING CAN BE DONE TO HELP LOYAL PAYING CUSTOMERS LIKE MYSELF, WITHOUT US HAVING TO PAY ANY LABOR COSTS. I WILL START CONSIDERING EXPOSING THIS TO THE NEWS STATION IF NOTHING IS DONE.

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE ENTIRE DASHBOARD WAS CONSTANTLY VIBRATING. IN ADDITION, A CRACK WAS VISIBLE ON THE PASSENGER SIDE DASHBOARD NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER DASH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE THE VEHICLE IDLED, THE STABLILITRAC AND ABS WARNING INDICATORS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,778.

CRACKED DASH NEAR PASSENGER AIR BAG THAT COULD CAUSE SHARDS OF PLASTIC TO BE PROJECTED DURING CRASH.

DASH CRACKED IN THE CORNER OF PASSENGER AIR BAG COMPARTMENT, LOT OF VIBRATION COMING FROM DASH AND AIR BAG AREA. IF AIR BAG DEPLOYED DASH COULD BECOME LIKE SHRAPNEL AND CAUSE SERIOUS INJURY TO BOTH PASSENGER AND DRIVER.

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD AND THE REAR WINDOW TRIMMING WERE CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

I BOUGHT MY 2011 AVALANCHE AT THE END OF 2011. THE DASH HAS DEVELOPED TWO HUGE CRACKS THAT RUN ALL THE WAY THROUGH TO THE SEAM IN TWO PLACES. IT SEEMS TO BE FREE FLOATING ON THE DASH BOARD. THIS MAKES FOR TERRIBLE NOISE WHILE DRIVING BESIDES SEEMINGLY BEING UNSAFE. I AM NOT SURE WHAT IS UNDER THAT SECTION ON THE DASH BUT I HAVE A FEAR OF A JAGGED PIECE OF SHARP PLASTIC COMING LOOSE IN THE EVENT OF AN ACCIDENT. IT STARTED TO CRACK LAST YEAR, IN 2014 BUT WAS OUT OF WARRANTY. I DO NOT FEEL THIS IS A WARRANTY ISSUE, BUT INSTEAD FEEL IT IS A DESIGN FLAW THAT REALLY SHOULD BE FIXED FOR MYSELF AND THE THOUSANDS OF OTHER PEOPLE HAVING THE SAME ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS IMPORTANT ISSUE. *TR..UPDATED 09/03/15 *BF

NOTICED A LARGE CRACK IN THE DASH BOARD IN FRONT OF THE STEERING WHEEL THAT MIGHT EFFECT THE USE OF AIR BAGS IF THE DASH IS WEAKENED FROM THE CRACK. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE DID NOT SLOW DOWN AND THE ABS FAILED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE ABS FAILED AND NEEDED TO BE RESET. THE CONTACT ASKED THE MANUFACTURER FOR A NEW ABS BRAKE MODULE UNDER THE WARRANTY, BUT THE MANUFACTURER REFUSED TO REPLACE THE ABS BRAKE MODULE. THE FAILURE MILEAGE WAS 24,500. UPDATED 4/21/15*CN UPDATED 04/23/15*JB

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER SIDE EXTERIOR DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

REFERENCE TO GM'S CAMPAIGN #14V827000. DEFECTIVE PART 14696/ REPLACEMENT PART 14912. THIS IS THE IGNITION SWITCH IN WHICH HAS CAUSED DEATHS, ETC. I WOULD LIKE TO GET THIS PROBLEM CORRECTED BEFORE INJURIES OCCUR. DUE TO THE MAGNITUDE OF GM'S RECALLS I AM AFRAID THE RECALL NOTICE WILL NOT BE ISSUED BEFORE CAUSING ME OR MY FAMILY BODILY INJURY. HOW CAN I GET THE DEALER TO REPLACE THE SWITCH ASAP? DEWEY BARBER CHEVROLET IS WITHIN 5 MILES OF MY HOME. I HAVE NEVER RECEIVED A RECALL NOTICE.

THE DASHBOARD CRACKED FOR NO REASON IN TWO PLACES. ONE CRACK INVOLVES THE PASSENGER SIDE AIRBAG COVER AND THE COVER IS COMING OFF DUE TO THE CRACK. I TOLD THE DEALERSHIP AND THEY SAID THEY HAD SEEN THIS BEFORE BUT WOULD NOT COVER IT. THE CRACK IS GETTING WORSE AND THE AIRBAG COVER IS LIFTING UP WHICH WILL COMPROMISE THE AIRBAG DEPLOYMENT. THERE ARE MANY OTHER COMPLAINTS ONLINE OF THE SAME ISSUE OF CRACKING OF THE DASHBOARD AND ALL ARE SAYING THE DEALERSHIP WILL DO NOTHING TO FIX THIS DEFECT. THIS VEHICLE HAS ALREADY HAD TO HAVE THE ENGINE REPLACED TWICE DUE TO DEFECTS, 3 TIMES IF YOU COUNT THE INITIAL REBUILDING OF THE ENGINE. *JS

THE DASHBOARD CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND SPIDERED OUT INTO THE AIR VENT. I BROUGHT IT TO THE LOCAL CHEVY DEALER, AND BASICALLY TOLD ME TO GO AWAY IT WASN'T UNDER WARRANTY. I BOUGHT AN EXTENDED WARRANTY I GUESS THAT DOESN'T COVER ANYTHING. I KNOW OF HUNDREDS OF PEOPLE WITH THIS SAME ISSUE. THIS IS ABOUT THE SAFETY OF THE CONSUMERS!!! *TR

AT TIMES WHILE SLOWING DOWN (CLOSE TO A STOP) THE TRUCK WILL LUNGE FORWARD UNEXPECTEDLY PUSHES THE TRUCK FORWARD. THIS IS GENERALLY IN STOP AND GO TRAFFIC. IT BECOME VERY UNSAFE WHILE THE PROXIMITY OF OTHER CARS DURING THIS TIME IS VERY CLOSE AND COULD CAUSE INJURY. THIS IS AN INTERMITTENT PROBLEM. *TR

CHROME DOOR HANDLES FELL OFF.I READ THAT THIS HAS BECOME A COMMON OCCURRENCE WITH THE CHROME HANDLES. *TR

DASH HAS STARTED CRACKING EVERYWHERE. AROUND THE PASSENGER AIRBAG THERE ARE CRACKS IN THE HARD PLASTIC DASH, AFRAID IF THE AIRBAG WERE TO DEPLOY THAT IT WOULD SEND SMALL PIECES OF CRACKED HARD PLASTIC AS PROJECTILES. DASH IS ALSO CRACKED AROUND IN DASH SPEAKER, AND BEHIND INSTRUMENT PANEL.

FIRST FEW MONTHS EXPERIENCED TRUCK LUNGING FORWARD WHILST ATTEMPTING TO STOP. EXPRESSED CONCERN WITH SERVICE DEPT. THEY STATED NATURE OF THE VEHICLE PERFORMANCE. MARCH 2013 CALLED GM SERVICE #[XXX] AFTER EXPERIENCING ON HIGHWAY @ 65 MPH THE VEHICLE ACCELERATING AS I APPLIED BRAKE TO SLOW DOWN RPM'S JUMPED TO 4500 AND ACCELERATED. 3/21/13 MILEAGE 24,565 WAS TOLD BY DEALERSHIP NO CODES WERE FOUND. WAS REFERRED BY GM TO TECH SPECIALIST 3/26/13 @ 866 790 5700 EXT. 32664 TOLD TO GET SECOND OPINION THEN COMPLETELY IGNORED BY GM FOR FOLLOW UPS. APRIL 1ST DIFFERENT DEALERSHIP FOUND CODE EVENT STORED IN TRANSMISSION CONTROL MODULE FROM MARCH 15TH BUT NO DIAGNOSTIC WAS PRESENT, THEY CLEANED THE THROTTLE BODY. MID APRIL 2013 BRAKES BEGAN PULSATING ON COMPRESSION. MID APRIL FRUSTRATED AND VERY CONCERNED WITH SAFETY CALLED 800 LEMON LAW FOUND ON LINE AND KIMMEL & SILVERMAN ADVISED GM / GM RESPONDED DISCLAIMING ISSUES. @ 28,429 MILES 5/21/13 FRONT ROTORS REPLACED AND REAR ROTORS RESURFACED. TRANSMISSION DIPSTICK TUBE FRACTURE FIX: PIPE INSULATION & ZIP TIE. 8/20/13 BRAKES PULSATING AGAIN & SPONGY - VIBRATION NOTED BY SERVICE BUT NOT ADDRESSED.BROUGHT TO SPECIALIST; RIGHT REAR ROTOR GROOVED & LEFT REAR HAD CHATTER MARKS. 8/29/13 WENT TO AMCO THEY FOUND 4 CODES IN TRUCK ON GM SCANNER WHICH DEALERSHIP DENIED THERE WERE ANY. SEPT. 2013 RECEIVED BULLETIN " THROTTLE POSITION SENSOR MAY CAUSE ENGINE TO RUN ROUGH ". GETTING NO-WHERE WITH GM OR DEALERSHIP AND FEARING FOR SAFETY IN OCT. 2013 I OPTED

TL*THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, HE NOTICED THAT THE ENTIRE DASHBOARD WAS CONSTANTLY VIBRATING. IN ADDITION, A CRACK WAS VISIBLE ON THE PASSENGER'S SIDE DASHBOARD NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

I OWN A 2011 CHEVROLET AVALANCHE LTZ AND AT TIMES WHEN THE TRUCK DOWN SHIFTS IT WILL LUNGE FORWARD. I REALLY NEED TO HAVE MY FOOT FIRMLY PRESSED ON THE BRAKE TO KEEP THE TRUCK FROM POSSIBLY HITTING SOMETHING OR SOMEONE IN FRONT OF ME. IT DOES NOT DO IT ALL THE TIME AND IT'S RATHER RANDOM. I FEEL THAT IS WORSE THEN IT HAPPENING ALL THE TIME BECAUSE I DON'T KNOW WHEN TO EXPECT IT. I HAVE NOT RECEIVED ANY NOTIFICATION OF A RECALL, BUT I FEEL A FIX IS DEFINITELY IN ORDER. SOMETHING IS NOT RIGHT AND IT COULD RESULT IN A CRASH. *TR

I HAVE BEGAN TO NOTICE WHEN SLOWING DOWN (FOOT OFF THE GAS AND COASTING WITH FOOT ON BRAKE, OR BRAKE APPLIED) AT ANY AREA WHERE MY SPEED DECREASES TO LESS THAN 15 MPH THAT MY AVALANCHE WILL SEEM TO SORT OF LUNGE FORWARD. THE FIRST TIME I EXPERIENCED THIS I BELIEVED IT WAS RELATED TO ME AND IGNORED IT. THE NEXT COUPLE OF TIMES I EXPERIENCED THIS I THOUGHT THERE MAY BE SOMETHING WRONG WITH THE GAS OR ENGINE. I HAVE SPOKEN WITH SEVERAL OTHER OWNERS (WHO OWN THE SAME YEAR MODEL AVALANCHE AND SUBURBAN - THE SUBURBAN AND AVALANCHE ARE MADE FROM THE SAME FRAME/BODY/PARTS) AND THEY STATE EXPERIENCING THE SAME ISSUE. I MUST BE CAUTIOUS TO RIDE MY BRAKES AND BE READ TO HEAVILY APPLY THEM NOW WHEN TAKING AN OFF/ON RAMP AND VEHICLES ARE IN FRONT OF ME AS MY VEHICLE HAS LUNGED FORWARD BEFORE WITH VEHICLES IN FRONT OF ME. I NOTICED HERE THAT (AT THE TIME OF THIS SUBMISSION) THAT TWO OTHER USERS HAVE REPORTED THE SAME INCIDENT. I AM HOPING THAT MY REPORT HERE WILL HELP OPEN AN INVESTIGATION WITH CHEVROLET ON THIS ISSUE. *TR

AT TIMES WHEN MY AVALANCHE IS SLOWING DOWN (CLOSE TO A STOP) THE TRUCK WILL LUNGE FORWARD. IT FEELS LIKE IT'S SOMETHING WITH THE TRANSMISSION (DOWNSHIFTING?). ALMOST LIKE A SURGE OF ENERGY UNEXPECTEDLY PUSHES THE TRUCK FORWARD. IT DOES CATCH ME OFF GUARD AT TIMES, BUT LUCKILY I HAVE NOT STRUCK ANYTHING WHEN IT HAS HAPPENED. IT DOES NOT DO IT ALL THE TIME, BUT RATHER INTERMITTENTLY. I AM HOPING THAT GM CAN FIGURE OUT WHY THIS IS HAPPENING AND POSSIBLY ISSUE A RECALL TO FIX THE PROBLEM. *TR

WHEN I AM SLOWING DOWN TO A STOP THE TRANSMISSION WILL SUDDENLY MAKE THE VEHICLE SURGE FORWARD QUICKLY. IF I NOT JUST AS QUICK TO APPLY A FIRM BRAKE I RISK HITTING THE CAR OR PEDESTRIANS NEAR ME WHICH HAS HAPPEN ON SEVERAL OCCASION. ON ONE OCCASION, AS I WAS TURNING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD SO FORCEFULLY THAT IT CAUSE THE FRONT LEFT BUMBLE TO TRAVEL OUTSIDE THE PLANNED PATH AND HIT A BRICK COLUMN. THIS PROBLEM ONLY OCCURS IN SITUATIONS WHEN I AM SLOWING DOWN, I.E. MAKING TURNS, TRAFFIC LIGHTS, PARKING, ETC. IT CAN BE FRIGHTENING WHEN IT OCCURS UNEXPECTEDLY. RECENTLY TOOK INTO LOCAL CHEVROLET DEALER. THEY ACKNOWLEDGED THE PROBLEM AND SAID CHEVROLET ENGINEERS ARE WORKING ON A FIX WHERE THE TRANSMISSION'S COMPUTER IS ALTERED. BUT THEY DIDN'T SEEM CONFIDENT IN THE OUTCOME. *TR