DASH PANELS HAVE CRACKED AND ANCHOR CLIPS HAVE BROKEN. THIS HAS CAUSED THE PANELS TO LOOSELY RATTLE AND PROPAGATE THE CRACKS EVEN FURTHER. ENTIRE DASH PANEL NEEDS REPLACEMENT.
2009 Chevrolet Avalanche complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TAKATA RECALL... IT IS IRRESPONSIBLE FOR A RECALL WITH THIS HIGH LEVEL OF DANGER AND LIABILITY TO STAY UNRESOLVED WITH NO DATE TO RESOLVE THE PROBLEM. I AM APPALLED THAT A RECALL IS IDENTIFIED MAY 2016 AND STILL SITS WITH NO RESOLUTION. I HAVE NOT RECEIVED ANYTHING STATING GM'S COVERAGE OF LIABILITY SHOULD AN ACCIDENT OCCUR WITH THESE INFLATORS. THIS IS A HUGE RISK IN MY OPINION TO MY HUSBAND AND MYSELF AS USERS OF THIS VEHICLE. I EXPECT AN EXPEDITED REPAIR. I DON'T FEEL IT'S FAIR TO THE RISK OF OUR LIVES. WE ARE LONG TIME GM PRODUCT PURCHASERS AND HOPED TO PURCHASE GM FOR THE NEXT VEHICLE. THIS IS THE FIRST TIME WE EXPERIENCE ANY DISREGARD TO CORRECTING A POTENTIAL MAJOR PROBLEM.
THERE IS A CRACK IN DASHBOARD NEAR AIRBAG COVER.
THE DASHBOARD IS CRACKING IN MULTIPLE AREAS INCLUDING THE AREA SURROUNDING THE PASSENGER SIDE AIRBAG. NOT ONLY IS THE CRACK VISUALLY UNAPPEALING BUT IT POSES A SAFETY RISK SHOULD PIECES FLY OFF IN THE EVENT OF AN ACCIDENT.
DASHBOARD CRACKS AROUND PASSENGER AIRBAG IF AIRBAG IS DEPLOYED BROKEN DASH WILL BECOME DANGEROUS DEBRIS.
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INDEPENDENT DECELERATION AND STALLED WHILE DRIVING 75 MPH. THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE SENIOR ADVISER INFORMED THE CONTACT THAT GMC WAS PLANNING TO RESCIND THE RECALL FOR THE TAKATA AIR BAGS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DASH HAS CRACKED AROUND AIR BAG. ENGINEERING DESIGN FLAW IS LIKELY TO RESULT IN INJURY OR DEATH WHEN AIR BAG DEPLOYS.
CRACKED, BROKEN DASHBOARD. CRACKED IN 2 CORNERS OF THE PASSENGER AIR BAG. CRACK GOES ALL THE WAY ACROSS TO THE DRIVERS SIDE. A SECTION AROUND THE SPEAKER HAS COMPLETELY BROKE OFF. CRUISE CONTROL NO LONGER WORKERS. SOME SPEAKERS WORK SOMETIMES, OTHER TIMES OTHER ONES WORK. MAKES HORRIBLE RATTLING SOUND. DEALERSHIP SAYS WON'T COVER IT AND A NEW DASH IS OVER $800 FOR PARTS.
CRACKED DASHBOARD - THE DASHBOARD HAS CRACKED IN 3 DIFFERENT AREAS. I AM WORRIED ABOUT THE CRACKS AND WHAT COULD HAPPEN IF THE AIRBAG NEEDED TO DEFLATE.
I HAVE TWO CRACKS IN MY DASH, ONE AT THE TOP LEFT CORNER OF THE PASSENGER AIR BAG AND ONE OVER THE INSTRUMENT CLUSTER. I ALSO HAVE BROKEN SUPPORTS IN THE FRONT SECTION OF THE DASH. THIS IS A KNOWN ISSUE THAT IS DOCUMENTED ON A FACEBOOK PAGE CALLED "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS". THIS IS A SAFETY HAZARD IF THE AIRBAG DEPLOYS AND THE DASH BREAKS UP INTO PIECES, CREATING FLYING SHARDS.
DASHBOARD CRACKED AND KEEPS CRACKING ONE RIGHT BY PASSENGER AIRBAG AND IT STARTED WHILE DRIVING.
ON 10/13/2015 I TOOK MY AVALANCHE TO GALLES CHEVROLET , ALBUQUERQUE, NM FOR REPAIR OF A CRACKED INSTRUMENT CLUSTER AND FAULTY L/R DOOR LOCK ACTUATOR. I PICKED IT UP ON 10/15/2015. WHILE PARKING THE TRUCK ON 10/17/2015 I SHUT OFF THE ENGINE AND SUDDENLY THERE WAS NO POWER TO LOCK THE LOCKS WITH THE KEY FOB. IT WAS AS IF THE BATTERY I HAD HAD REPLACED NEW ABOUT 6 WEEKS PRIOR SUDDENLY WENT DEAD. THEN I HEARD A CLICKING NOISE IN THE DOORS/LOCK ACTUATORS AND SUDDENLY THE BATTERY POWER WAS RESTORED. I NEXT EXPERIENCED THIS PROBLEM WHILE DRIVING ON NEW MEXICO HWY 485 ON 10/25/2015 ONLY WORSE. WHILE DRIVING FOR ABOUT 10 MILES AT SPEEDS OF BETWEEN 35-50 MPH THE DOOR LOCK ACTUATORS LOCKED AND UNLOCKED THE DOORS NUMEROUS TIMES, THE AIRBAG, STABILATRAC, AND ABS SENSOR ALARMS KEPT ACTIVATING AND THE CRUISE CONTROL SUDDENLY DISENGAGED MANY TIMES AGAIN WHILE DRIVING. WHEN WE REACHED OUR DESTINATION ABOUT 10 MINUTES LATER I TURNED OFF THE IGNITION AND IMMEDIATELY LOST BATTERY POWER AND HEARD THE SAME CLICKING NOISES IN THE DOORS AND NEEDED A HOTSHOT FROM ANOTHER DRIVER TO GET RESTARTED. WE WERE ABLE TO DRIVE HOME IN THE DARKNESS WITH ALL EQUIPMENT AND LIGHTS WORKING WITHOUT FURTHER INCIDENT. ON 10/26/2015 I EXPERIENCED ANOTHER INCIDENT OF SUDDEN SENSOR AND LOCK ACTIVATIONS AND ALARMS WHILE DRIVING IN TRAFFIC AND THE HWY. THIS WENT ON INTERMITTENTLY FOR ABOUT 10 MINUTES AND THEN STOPPED. I HAD THE BATTERY, CHARGING SYSTEM AND FAULT CODES CHECKED BY A FIRESTONE MECHANIC 2X ON 10/26/2015 BUT NO
I HAVE THE SAME SAFETY CONCERN MANY OTHER OWNERS ARE HAVING. MY DASHBOARD IS CRACKED IN MULTIPLE SPOTS, MAINLY AROUND THE AIRBAG AND INSTRUMENT CLUSTER. I BELIEVE THIS WOULD AFFECT THE AIRBAG FROM DEPLOYING PROPERLY OR SEND SHARP PIECES OF THE DASHBOARD INTO THE CABIN IF IMPACTED. I HAVE CONTACTED GM SEVERAL TIMES WITH ZERO ASSISTANCE OR CONCERN ON THEIR PART.
INSTRUMENT PANEL "AIRBAG" WARNING LIGHT (RED CONTINUOUSLY ON) ILLUMINATED. AFTER FIRST INCIDENT INITIAL ENGINE IGNITION START BIT (BUILT IN TEST) CLEARS AIRBAG FAULT FOR NO MORE THAN 1 MINUTE EVERY START SEQUENCE AT WHICH TIME IT TRIGGERS A "RED DASH WARNING ICON LIGHT." I TOOK VEHICLE TO DEALER WHO CLAIMED NECESSARY FIX IS OWNERS RESPONSIBILITY AND EXPENSE. THEY ALSO DECLARED THEY HAD "NO KNOWLEDGE OF CHEVY AVALANCHE OR SILVERADO AIRBAG RECALLS OR ISSUES." I CALLED GM CUSTOMER SERVICE HELP LINE AND LODGED A COMPLAINT. CASE NUMBER WITH GM IS 71-148283766. GM STATED THAT THEY DID NOT FEEL RESPONSIBLE FOR THE ISSUE. BOTH THE 2007-08 CHEVY SILVERADO'S' AS WELL AS THE 2011 PLUS CHEVY AVALANCHES ARE ALL UNDER DOT TAKATA AIRBAG RECALLS. THE 2009 CHEVY AVALANCHE IS A GROWTH PRODUCT OF THE CHEVY 2008 SILVERADO!!! I BELIEVE I AM ONE OF THE TAKATA AIRBAG CUSTOMERS!!
THE DASHBOARD CRACKED IN 2 PLACES. ONE CRACK IS OVER THE INSTRUMENT CLUSTER ON THE DRIVERS SIDE AND THE OTHER IS ON THE PASSENGER SIDE NEXT TO THE AIR BAG. I WAS TOLD THAT THE REPLACEMENT PART HAS BEEN MODIFIED TO CORRECT THIS ISSUE, BUT GM WILL NOT PAY TO REPLACE THE DASH. WILL THE DASH SHATTER IF THE AIR BAGS ARE DEPLOYED?
PLATING ON HANDLES IS FLAKING OFF AND IS VERY SHARP CUTTING THE FINGERS SOME WERE DEEP. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD CRACKED ON THE PASSENGER'S SIDE, WHICH COULD EXPOSE THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,605. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS
SERVICE TRAILER BRAKE SYSTEM
ESPECIALLY WHEN IGNITION KEY SWITCH IS ENGAGED IT WILL STICK AND CAUSE THE STARTING MOTOR TO REMAIN ENGAGED REQUIRING TURNING THE SWITCH BACK TO OFF POSITION THEN TRYING TO RESTART THE VEHICLE. BEING CAREFUL NOT TO HOLD THE IGNITION SWITCH KEY IN THE POSITION NECESSARY TO ENGAGE THE STARTER ANY LONGER THAN ABSOLUTELY NECESSARY TO HEAR THE ENGINE FIRE THEN RETURNING THE KEY POSITION TO THE RUN POSITION SEEMS TO PREVENT THE PROBLEM. *TR
THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE CABIN.GM SHOULD RECALL THE DEFECTIVE DASH AND REPLACE THEM. *TT
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED, THEN AUTOMATICALLY RESTARTED INDEPENDENTLY. ALL OF THE WARNING LIGHTS IN THE VEHICLE ILLUMINATED AFTER THE FAILURE AND THE DOOR LOCKS BEGAN ERRATICALLY FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR APPROXIMATELY ONE MONTH HOWEVER, WITHIN THAT MONTH THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. THE CURRENT MILEAGE WAS APPROXIMATELY 92,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WHEN A LOUD BANG WAS HEARD AND THE VEHICLE BEGAN TO ROLL AWAY, IN REVERSE. THE REAR TAIL LIGHTS WERE ILLUMINATED AS THE VEHICLE ROLLED AWAY BEFORE CRASHING INTO A BODY OF WATER. THE VEHICLE WAS DESTROYED. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS EITHER CONTRIBUTED TO THE PARK POLE OR THE TEETH FRACTURING IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING AT HIGHWAY SPEEDS IN A 2009 CHEVROLET AVALANCHE, THE ELECTRONIC POWER WILL SHUT OFF TO THE VEHICLE ON AN INTERMITTENT BASIS. INTERIOR LIGHTS FLASH DISORIENTING THE DRIVER, LOCKS SWITCH ON AND OFF, POWER TO THE ENGINE IS INTERMITTENT AND SURGES FORWARD UPON POWER COMING BACK. TRACTION ASSIST AND PARKING ASSIST TOGGLE ON AND OFF IN RAPID SUCCESSION CAUSING DRIVER TO NEARLY LOSE CONTROL OF VEHICLE. INCIDENTS LAST FOR APPROXIMATELY 10 SECONDS AT A TIME. INCIDENTS HAPPEN IN CLUSTERS AND MAY GO WEEKS OR MONTHS AT A TIME WITHOUT INCIDENT. HAS OCCURRED APPROXIMATELY 10 TIMES IN THE LAST YEAR AND USUALLY AFTER THE INCIDENT THE VEHICLE HAS DIFFICULTY STARTING AFTERWARDS. POWER WILL BE COMPLETELY OFF. AFTER A PERIOD OF TIME, VEHICLE WILL START BACK UP AND APPEAR TO BE FINE UNTIL THE NEXT INCIDENT. HAVE TAKEN THE VEHICLE TO DEALER (STILL UNDER WARRANTY) ABOUT SIX TIMES FOR THIS PROBLEM AND CONTACT GM TECHNICAL ASSISTANCE. HAVE BEEN TOLD THAT SINCE THE VEHICLE'S INTERNAL COMPUTER DOES NOT GENERATE A "CODE" THERE IS NOTHING THAT CAN BE DONE. *TR
IPCW INPROCARWEAR.COM FROM CALIFORNIA-USA. I PURCHASED TAIL LIGHTS FOR MY TRUCK FROM THIS WEBSITE, THE LIGHTS STARTED ON FIRE AND ALMOST BURNED MY TRUCK DOWN. I PURCHASED A SECOND SET THINKING THE FIRST WHERE FAULTY AND THE SECOND SET ALSO FAILED TO WORK PROPERLY AND HAVE ELECTRICAL ARC MARKS INSIDE. I AM NOT THE ONLY COMPLAINT WITH THIS BRAND OF LIGHTS ON THE INTERNET. I NOTICED SMOKE AND BURNING SMELL WHEN I GOT HOME THANK GOD I WASN'T RUNNING TO A GROCERY STORE AND LEFT KIDS IN THE TRUCK WHEN THE FIRST SET OF TAIL LIGHTS I PURCHASED STARTED ON FIRE. HOW CAN THIS PRODUCT BE ALLOWED WHEN THERE ARE MANY COMPLAINTS ON THE INTERNET.
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. WHILE THE CONTACT WAS STOPPED WITH THE VEHICLE IN DRIVE THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A GARAGE DOOR. THE ACCELERATION COULD ONLY BE STOPPED BY PLACING THE VEHICLE INTO THE PARK GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 11000. UPDATED 4/30/10 *CN THE CONSUMER STATED HE WAS WAITING FOR HIS GARAGE DOOR TO OPEN WHEN THE INCIDENT OCCURRED. UPDATED 06/01/10.*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Chevrolet Avalanche → · Every Avalanche year → · How the figures are calculated →