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2004 Chevrolet Avalanche complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Instrument Cluster/Panel
Filed Aug 6, 200765,198 milesMI

MY 2004 AVALANCHE SPEEDOMETER STARTED STICKING, FIRST I THOUGHT I WAS GOING ABOUT 45 MPH, WHEN I REALIZED THAT I WAS PASSING EVERYONE. I ACCELERATED AND NOTICED THAT THE SPEEDOMETER DIDN'T MOVE. NOW IT STICKS AT VARIOUS SPEEDS AND STAYS THAT WAY. IT HAS GONE PAST 120 MPH. GM REALLY NEEDS TO LOOK AT THIS PROBLEM AND FIX IT. THIS IS A SERIOUS SAFETY ISSUE. ESPECIALLY ON REDUCED SPEED CURVES AND CONSTRUCTION. IS GM WAITING FOR A FATALITY TO ISSUE A SERVICE RECALL? *JB

Steering › Column
Filed Aug 4, 2007110,745 milesTX

2004 CHEVROLET AVALANCHE INTERMEDIATE STEERING SHAFT IS BAD. MAKES A KNOCKING NOISE LIKE IT'S LOOSE. *TR

Suspension › Front › Hub
Filed Aug 4, 2007110,745 milesTX

2004 CHEVROLET AVALANCHE FRONT HUBS WENT OUT AND HAD TO REPLACE BOTH SIDES. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 29, 200728,000 milesFL

SPEEDOMETER STOPS WORKING, STICKS OR READS TOO LOW OR TOO HIGH. VERY DANGEROUS. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 25, 200741,000 milesTX

THE SPEEDOMETER HAS MALFUNCTIONED ON SEVERAL OCCASIONS. MOST RECENTLY JULY 24, 2007. I WAS DRIVING DOWN A HIGHWAY AND IT JUMPED TO 75MPH -APPROX 20MPH FASTER THAN I WAS ACTUALLY DOING. UPON COMING TO A COMPLETE STOP, THE NEEDLE SETTLED ON 21-22MPH MARK. THE NEEDLE DOESN'T MOVE SMOOTHLY EITHER. IT JITTERS AS IT MOVES AND JUMPS MORE AS IT IS FIXING TO COME TO A REST. AFTER TURNING THE VEHICLE OFF, THEN BACK ON - THE NEEDLE WILL FALL ABOUT 5MPH. I HAD TURN SHUT OFF / RESTART SEVERAL TIMES TO GET THE NEEDLE BACK TO 0MPH. TODAY, I DROVE TO WORK AND DIDN'T SEE A PROBLEM OUTSIDE OF A JITTERY NEEDLE. PREVIOUSLY THE SPEEDOMETER HAS STOPPED ALL TOGETHER WHILE DRIVER AND SETTLE ON 0 MPH OR WILL MAX AT 35MPH WHILE DRIVING. AT THESE INSTANCES I WOULD PULL OVER, TURN THE VEHICLE OFF AND BACK ON TO NO AVAIL. HOWEVER, OPENING THE DOOR, WHICH I GUESS TURNS OFF THE ELECTRICITY TO THE VEHICLE (RADIOS GOES OFF WHEN DOOR IS OPENED), SEEMED TO RESET EVERYTHING. A FEW THINGS CONCERN ME ABOUT THIS. *I AM FIXING TO TAKE IT TO A DEALER, BUT I BELIEVE MY WARRANTY IS OUT AND THEY WILL NOT FIX IT WITHOUT HUGE $$$$. *I HAD PURCHASED A BRAND NEW 2003 CAVALIER AND HAD THE SAME THING HAPPEN TO THE INSTRUMENT CLUSTER. LUCKILY, I CAUGHT IT VERY SOON AFTER, AND DURING WARRANTY, AND WAS ABLE TO HAVE IT FIXED FOR FREE. I'M NOT SURE WHAT THE DEALER WILL SAY BUT I'M NOT VERY OPTIMISTIC ABOUT IT RIGHT NOW. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 15, 200741,000 milesNH

THE SPEEDOMETER ON THE 2004 CHEVROLET AVALANCHE WORKS INTERMITTENTLY IT WILL INDACATE THAT THE SPEED IS 65 MPH WHEN I AM ACTUAULY GOING 75 MPH. SOMETIMES IT WILL READ THE OPPOSIE OR NOT AT ALL. GENERAL MOTORS HAS INDICATED THAT THIS IS NOT A SAFETY PROBLEM. THIS IS A SAFETY ISSUE. IT IS VERY DIFICULT TO EXIT THE HIGHWAY ONTO A RAMP WHEN YOU ARE NOT SURE HOW FAST YOU ARE GOING. *AK

Vehicle Speed Control
Filed Apr 7, 200740,000 milesTN

SPEEDOMETER MALFUNCTIONED. *AK

Vehicle Speed Control
Filed Mar 24, 200751,000 milesCO

I HAVE A 2004 CHEVROLET AVALANCHE 1500, THE SPEEDOMETER HAS QUIT WORKING, AND THE TACHOMETER WORKS INTERMITTENTLY. PERIODICALLY THE SPEEDOMETER WILL MOVE, BUT NOT SHOW AN ACCURATE SPEED. CURRENTLY IT IS STUCK AT 0 MPH. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE. IS ANYTHING BEING DISCUSSED WITH GM TO RECTIFY THIS SITUATION, AS THEIR RESPONSE SO FAR IS TO TELL CONSUMERS ARE ON THEIR OWN WITH Y THE DEALER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 19, 200728,767 milesMD

WHEN REPLACING (FOR THE FIRST TIME) THE REAR BRAKES ON MY 2004 CHEVROLET AVALANCHE AT 28,767 MILES, I WAS INFORMED BY THE DEALERSHIP THAT THE REAR ROTORS HAD SEVERE CORROSION. THE ROTORS WERE PITTED SUCH THAT THEY WOULD REQUIRE REPLACEMENT. I ASKED ABOUT MY 3-YEAR BUMPER-TO-BUMPER WARRANTY BECAUSE THERE WAS NOTHING I DID TO CAUSE THE DEFECT. THE DEALERSHIP SAID THAT GM WOULD NOT WARRANTY THE ROTORS. I CONTACTED GM TO INQUIRE ABOUT THE CORROSION AND THEIR WARRANTY AS PUBLISHED IN THE SALES BROCHURE AND WARRANTY BOOKLET. PLUS, I HAVE OWNED GM PRODUCTS FOR 30 YEARS AND NEVER HAD ANY CORROSION; BRAKES OR OTHERWISE. THEY REPLIED THAT THERE WAS NO DEFECT IN THE PARTS; AND THAT'S IT. AS FAR AS THEY ARE CONCERNED, CASE CLOSED.

Electrical System › Instrument Cluster/Panel
Filed Mar 15, 200736,500 milesGA

STARTING IN NOVEMBER OF 2006, THE SPEEDOMETER HAS NOT OPERATED CORRECTLY. WHEN SITTING AT A STOP, IT REGISTERS 30-50 MPH AND WHEN ACTUALLY DRIVING, IT GOES TO 120 AND STAYS THERE. DOES NOT COME BACK DOWN UNTIL VEHICLE IS TURNED OFF. THIS IS A VERY SERIOUS ISSUE - OR IS IT CHEVROLET'S WAY OF EARNING EXTRA MONEY? THE DEALER WANTS TO CHARGE OVER $1500 TO FIX THE PROBLEM SINCE DUE TO MILEAGE WE ARE OUT OF WARRANTY. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 2, 200747,000 milesVA

OVER THE LAST FEW MONTHS I HAVE NOTICED THAT MY 2004 CHEVY AVALANCHE SPEEDOMETER SUDDENLY GOES OFF BY 10-80 MILES AN HOUR. THERE ARE NO EVENTS THAT "CAUSE" THIS TO OCCUR, IT APPEARS TO DO IT RANDOMLY. I NOTICE IT WHEN THE VEHICLE SUDDENLY APPEARS TO BE GOING FASTER OR SLOWER THAN THE SPEED INDICATED. I TRIED CONTACTING THE DEALER FOR REPAIR BUT THEY HAVE IGNORED MY ONLINE REPAIR APPOINTMENT SUBMITTAL. THE UPSETTING PART IS THAT MY WARRANTY JUST RAN OUT. THIS IS A MAJOR PROBLEM AND NEEDS TO BE FIXED. LUCKILY MY CELL PHONE HAS GPS AND WILL INDICATE GROUND SPEED. I CAN USE IT TO VERIFY THE VEHICLE SPEED. I AM LUCKY THAT I HAVE NOT GOTTEN A TICKET OR KILLED. I HAVE A PHOTO OF MY SPEEDOMETER NEARLY PEGGED OUT AT 115 MILES AN HOUR TO PROVE IT. I HAVE NEVER DRIVEN MY VEHICLE THAT FAST. I HEARD THAT OTHERS ARE HAVING PROBLEM WITH GM SUV SPEEDOMETERS. THIS APPEARS TO BE A WIDE SPREAD PROBLEM. *JB

Electrical System
Filed Feb 27, 2007MD

HERE'S ABOUT MY DISAPPOINTMENT WITH MY 2004 AVALANCHE WHICH I PURCHASED ON JULY 28, 2004 WITH 137 MILES ON THE ODOMETER. I PURCHASED THE VALUE GUARD GM PROTECTION PLAN. OF COURSE, THE VEHICLE WAS GREAT FOR THE FIRST 37,990 MILES. MY FIRST PROBLEM CAME ON 10/31/06, ONLY 2 YEARS 3 MONTHS AFTER PURCHASE DATE. MY TAILGATE HANDLE BROKE WHILE OPENING IT HANDLE REPLACEMENT WAS $568. TO MY SURPRISE AND APPARENTLY ALSO TO THE REPRESENTATIVE FROM THE DEALERSHIP THE EXISTING SPOILER HAD TO BE TORN OFF AND REPLACED WITH A NEW ONE TO ACCESS THE HANDLE. THAT WAS AN ADDITIONAL $186 PLUS LABOR. I QUESTION THE DESIGNERS OF THE TAILGATE ASSEMBLY. WHY WOULD ANYONE DESIGN PARTS THAT WOULD HAVE TO BE DESTROYED IN ORDER TO SERVICE ANOTHER PART? IN FACT, WHY WOULD ANY PART THAT WOULD NORMALLY BE USED FREQUENTLY BY A REGULAR TRUCKER BREAK SO EASILY? OF COURSE, NEITHER THE WARRANTY NOR THE GM PROTECTION PLAN COVERED THIS. THE NEXT PROBLEM OCCURRED ON 12/27/06 AT 41,901 MILES, MY WINDSHIELD WIPERS WOULDN'T SHUTOFF. INTO THE DEALERSHIP WE WENT AND $334 LATER A WIPER BOARD WAS REPLACED. NO WARRANTY AGAIN COVERED THIS PROBLEM. I NO SOONER GOT HOME AND HAD TO RETURN ON 12/28/06 AT 41,944 MILES. NOW MY DASHBOARD LIGHT SERVICE 4 WHEEL DRIVE WAS ON. THIS TIME I WAS TOLD THE TRANSFER CASE ENCODER SHORTED OUT AND $779 LATER IT WAS FIXED. I MIGHT HAVE USED THE 4-WHEEL DRIVE 8-10 TIMES AT THE MOST. AT THAT TIME, I'D OWNED THIS VEHICLE FOR 29 MONTHS, THAT'S PRETTY SAD!! TODAY WITH THE LATEST EPISODE, I TRIED TO L

Vehicle Speed Control
Filed Feb 26, 200768,000 milesMD

TL* THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. THE SPEEDOMETER WOULD REGISTER ABNORMAL MILES PER HOUR. THE FAILURE AND CURRENT MILEAGE WAS 68,000. THE DEALER WAS AWARE THAT THE PROBLEM EXISTED. THE VEHICLE HAS NOT BE REPAIRED.*AK

Electrical System › Instrument Cluster/Panel
Filed Feb 18, 200745,000 milesOK

I HAVE A 2004 CHEVROLET AVALANCHE Z66 AND IT HAS 45K MILES ON IT. THE SPEEDOMETER HAS STOPPED WORKING. IT EITHER STICKS IN ONE SPOT OR JITTERS BUT I CAN BE IN PARK AND IT SAYS I AM GOING 60 MPH. GM HAS NOT RECALLED THIS ALTHOUGH I FOUND A WEBSITE WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-AVALANCHE/TJI11LGM9554MERNA AND THERE ARE 46 POSTS ON THIS WEBSITE OF PEOPLE HAVING THE SAME PROBLEM WITH THE 04 AVALANCHE AND GM HAS NOT RECALLED IT YET. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 30, 200748,500 milesGA

MY 2004 CHEVY AVALANCHE IS HAVING A PROBLEM WITH THE SPEEDOMETER. I WAS ON A CROSS COUNTRY TRIP AND IT STARTED GOING PAST 120 WHEN I WAS DRIVING 10 MPH IN THE SNOW!!! THE IT STICKS AT WHATEVER SPEED IT FEELS LIKE STICKING ON.. MY RPM GAUGE HAS BEEN ACTING A BIT FUNNY ALSO. IT DIDN'T WORK AT ONE POINT JUST LAST NIGHT. I TURNED THE TRUCK OFF AND RESTARTED IT. I CAN BEEN ABLE TO "RESET" THE SPEEDOMETER BY ALMOST TURNING THE TRUCK ON UNTIL IT GETS BACK TO "0", BUT I AM AFRAID THIS WILL EVENTUALLY BREAK MY STARTER. THIS IS A SAFETY ISSUE (EVEN THOUGH GM SAYS IT IS NOT) BECAUSE IF SPEED WASN'T A FACTOR IN AUTO SAFETY WE WOULDN'T HAVE SPEED LIMITS! HOW CAN A CONSUMER BE SAFE IF THEY CANNOT TELL HOW FAST THEY ARE DRIVING? *NM

Electrical System › Instrument Cluster/Panel
Filed Jan 25, 200750,000 milesCA

1) I HAVEN'T REPLACED ANYTHING, OR DONE ANYTHING THAT WOULD CAUSE THIS TO HAPPEN. 2) A-PROBLEM THAT IM EXPERIENCING IS THAT WHEN MY AVALANCHE IS SITTING STILL IN THE DRIVEWAY THE SPEEDOMETER SHOWS THAT I AM DOING 30 TO 40 MILES PER HOUR. WHEN I DRIVE ON THE FREEWAY IT COMPLETELY STOPS WORKING AND GOES TO OVER 120 MPH. B-MY DRIVERS SIDE WINDOW DOESN'T WORK EITHER, THE MOTOR SLOWLY STARTED GIVING OUT ABOUT TWO MONTHS AGO. NOW IT DOESN'T WORK AT ALL. IT SEEMS LIKE MANY MORE CHEVY AVALANCHE OWNERS HAVE THE SAME ISSUE; HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-AVALANCHE/TJI11LGM9554MERNA 3)THE ONLY THING I DID FOR THE WINDOW NOT WORKING WAS CHECK SOME FUSES THAT WERE GOOD. *NM

Electrical System › Instrument Cluster/Panel
Filed Jan 4, 2007GA

I HAVE A 2004 CHEVROLET AVALANCHE. THE SPEEDOMETER FAILED WHILE I WAS TRAVELING DOWN THE INTERSTATE AND NOW DOES NOT WORK. I UNDERSTAND THIS IS A TREND IN 2003-04 CHEVROLET'S. RECOMMEND A RECALL TO FIX THIS ONGOING PROBLEM. *JB

Electrical System › Instrument Cluster/Panel
Filed Dec 26, 200638,400 milesOH

I HAVE A 2004 CHEVROLET AVALANCHE WITH 38,456 MILES AND THE SPEEDOMETER IS ERRATIC. IT BEGAN YESTERDAY, 12/25/06 WHILE DRIVING TO MY FAMILY'S CHRISTMAS DINNER. I WAS ON THE FREEWAY 70 MPH AND THE SPEEDOMETER NEEDLE JUMPED TO 95 MPH WITHOUT ME ACCELERATING. I EXITED THE FREEWAY, CAME TO A COMPLETE STOP AND THE SPEEDOMETER NEEDLE REGISTERED 35 MPH. THIS MORNING 12/26/06, THE SPEEDOMETER IS STILL INCORRECT. IT NOW REGISTERS 20 MPH IN PARK. I HAVE RESEARCHED THIS ON THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH CHEVY TRUCKS/SUV'S 2003 OR NEWER. IT SEEMS GMC NEEDS TO ISSUE A RECALL. REPAIR COST SEEM TO START AT $500 AND GO UP. FROM WHAT I WAS ABLE TO DECIPHER, THE "CLUSTER" NEEDS TO BE REPLACED. *JB

Electrical System › Instrument Cluster/Panel
Filed Dec 3, 2006AL

NO EVENTS BEFORE SPEEDOMETER STARTED TO STICK I WAS DRIVING ON INTERSTATE WHEN MY NEEDLE SHOWED 90 MPH BUT I FELT LIKE I WAS DOING 70 MPH AND WHEN I FINALLY STOPPED IT SHOWED 40 MPH AND NOW WHEN DRIVING ON INTERSTATE I DON'T KNOW HOW FAST I AM GOING BUT IT SHOWS 120 MPH I AM DRIVING BY RPMS I KNOW BETWEEN 2000 AND 3000 RPMS I SHOULD BE AROUND 80 MPH. *NM

Electrical System › Instrument Cluster/Panel
Filed Nov 20, 200638,000 milesOH

2004 GM AVALANCHE HAVE ONLY 38,000 MILES ON TRUCK SPEEDOMETER READS 120 WHEN GOING 50 MILE PER HOUR WILL NOT ZERO OUT. SAFETY ISSUE. I HAVE READ 100'S OF POSTINGS WITH THE SAME PROBLEM. DEALER WANTS OVER $700 TO REPAIR. NOT RIGHT AFTER SPENDING LOT FOR THE TRUCK THIS SHOULD BE A RECALL. *NM

Electrical System
Filed Oct 31, 200647,500 milesOR

SPEEDOMETER MALFUNTIONS IT STICKS AND OR DROPS TO 0 WHILE DRIVING. *NM

Electrical System
Filed Oct 22, 200628,005 milesIN

DRIVING DOWN THE INTERSTATE MY SPEEDOMETER SUDDENLY QUITS AND SAYS I AM DRIVING 120 MPH (EVEN WHILE PARKED). THIS IS A 2004 CHEVROLET AVALANCHE WITH ONLY 28,000 MILES ON IT GM NEEDS TO RECALL THIS BECAUSE OF THE FREQUENCY THIS IS HAPPENING WITH AVALANCHE OWNERS. *NM

Steering
Filed Oct 17, 200654,000 milesMS

MY 2004 AVALANCHE STARTED MAKING KNOCKING SOUNDS WHEN TURNING CORNERS - TOOK IT TO THE DEALER AND $700 LATER AND A NEW STEERING YOKE THE KNOCK WAS SQUELCHED (NOT GONE) AND THE SPEEDOMETER COINCIDENTALLY STARTED MOVING LIKE A SECOND-HAND ON A WATCH (JERKY) - TOOK IT TO THE DEALER AND THEY WANT $525 FOR A NEW CLUSTER THAT THEY SAY IS NOT COMMON - LOOKING ON THE WEB, I FOUND THIS TO BE A VERY COMMON PROBLEM WITH AVALANCHES AND THE WAITING LIST CAN BE IN THE HUNDREDS BEFORE ME - IF THIS IS SO COMMON, WHY ISN'T THERE A RECALL AND WHY DOES THE DEALER DENY THE NUMBER OF OCCURRENCES? *NM

Tires › Tread/Belt
Filed Sep 6, 20063,600 milesMI

2004 CHEVROLET AVALANCHE TREAD SEPARATED FROM TIRE. *KB *JB

Power Train › Automatic Transmission › Torque Converter
Filed Aug 9, 2006119,000 milesWI

(1) 2005 CHEVROLET AVALANCHE 1500. 119,000 MILES, 95% INTERSTATE. VEHICLE DOES NOT TOW, GO OFF ROAD, OR ENGAGE IN OTHER ACTIVITIES WHICH WOULD INCREASE THE STRESS ON THE DRIVE TRAIN BEYOND NORMAL WEAR AND TEAR. TRANSMISSION HAS RECEIVED REGULAR MAINTENANCE PER THE MANUFACTURERS RECOMMENDATIONS. (2) PART FAILED DURING MERGE ONTO HIGHWAY FROM COMPLETE STOP. FAILURE RESULTED IN A POWER LOSS TO VEHICLE, MAKING ACCELERATION VERY DIFFICULT AND MAXIMIZING VEHICLE SPEED AT 35 MPH. TRAFFIC BEHIND VEHICLE HAD TO SIGNIFICANTLY SLOW DOWN TO AVOID ACCIDENT. (3) DEALER REPLACED TORQUE CONVERTER AND IMMEDIATELY SHIPPED PART OFF SITE BEFORE REQUEST FOR RETURNED PART. DEALER CLAIMS CUSTOMER ABUSE. *JB

Steering › Linkages › Tie Rod AssemblyCrash
Filed Jul 10, 200634,000 milesTX

DT*: THE CONTACT STATED WHILE DRIVING 20-35 MPH, THE VEHICLE VIOLENTLY VIBRATED. TOTAL CONTROL WAS LOST OF THE VEHICLE CAUSING THE VEHICLE TO VEER INTO THE OTHER LANE RESULTING IN THE VEHICLE HITTING THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THIS INCIDENT, POPPING NOISES WERE HEARD WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT GOING FORWARD AND IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE DEALERSHIP DETERMINED THE PASSENGER SIDE TIE ROD WAS BROKEN. THERE WAS DAMAGE DONE TO THE VEHICLE. THERE WAS NOT A POLICE REPORT FILED.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jun 22, 200671,000 milesAR

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A BRAKING SITUATION OCCURED, AND EXTRA EFFORT WAS NEEDED TO STOP THE VEHICLE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE THE MECHANIC STATED THAT THE MASTER CYLINDER IS AT FAULT. THERE WERE NO REPAIRS MADE. THERE IS A NHTSA RECALL # 04V045000. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Apr 22, 200638,420 milesTN

1)WINDSHIELD WIPERS WILL NOT TURN OFF, AND ONLY WORK ON 2 SPEEDS. NO VARIABLE. 2) I AM UNABLE TO USE WIPERS. FROM READING I NEED TO TAKE OUT FUSE, AND 3) HAVE THE CIRCUIT BOARD REPLACED. SEEMS TO OCCUR FREQUENTLY ENOUGH TO BE POSTED ON SEVERAL FORUMS. *NM

Power Train › Automatic Transmission
Filed Apr 1, 200639,000 milesCA

MY HUSBAND, MY TWO CHILDREN AND I WERE ALL IN OUR 2004 CHEVROLET AVALANCHE K1500, HEADED TO CHURCH ON SUNDAY MORNING, GOING DOWN THE STREET WE LIVE ON. MY HUSBAND, WHO WAS DRIVING, TURNED ON THE CROSS STREET. ALL OF A SUDDEN, EVERY ONE HEARD A BIG CLUNK, LIKE SOME THING HAD DROPPED. THE CAR WOULD NOT MOVE FORWARD. MY HUSBAND DROVE OUR VEHICLE BACKWARDS ALL THE WAY HOME. IT WAS PARKED FOR A FEW WEEKS, WHILE WE CONTACTED AAA, THE MANUFACTURER, AND LOCAL CHEVY DEALERSHIPS TO FIND OUT ABOUT REPAIR AND WARRANTIES. WE BELIEVE THIS IS A FAILURE OF THE TRANSMISSION. THIS VEHICLE HAS ABOUT 39000 MILES, JUST OVER THE WRITTEN WARRANTY, WHICH IS 36000. THE MANUFACTURER HAS NOT YET OFFERED TO PAY FOR THE REPAIRS BUT ADVISED US TO TAKE IT IN TO THE CHEVY DEALERSHIP TO CONFIRM THE DIAGNOSTICS. THE VEHICLE IS CURRENTLY BE TESTED BY A CHEVROLET DEALERSHIP IN REDDING, CA. THE DEALERSHIP HAS CONTACTED THE MANUFACTURER TO FIND OUT WHAT THEY WILL DO TO REPAIR THE CONFIRMED "TRANSMISSION" PROBLEM. THIS IS AN EXPENSIVE REPAIR THAT HAS RESULTED IN OUR LOSS OF USE OF A VEHICLE THAT WAS WITHIN ITS NORMAL EXPECTED USE AND REPRESENTS A SUBSTANTIAL FINANCIAL BURDEN. I HAVE ALSO CONTACT THE FEDERAL TRADE COMMISSION. I WAS PLEASE TO KNOW THAT THE VEHICLE MAY STILL BE WITHIN ITS IMPLIED WARRANTY (FIRST FOUR YEARS) AND THE RIGHT TO REVOKE PURCHASE MAY BE AN OPTION IF THE MANUFACTURER AND DEALERSHIP REFUSE TO CORRECT THE PROBLEM AT NO COST TO US. I AM CONCERNED THAT THE PROBLEM, HOWEVER, MAY BE MORE WIDESPREA

Electrical System › Wiring › Interior/Under Dash
Filed Mar 9, 200642,000 milesAR

THE SPEEDOMETER IN MY 2004 CHEVROLET AVALANCHE QUIT WORKING. PREVIOUSLY, IT HAD TEMPORARILY STUCK OR HESITATED OCCASIONALLY BUT THEN WAS OKAY. NOW IT DOESN'T WORK AT ALL. THE ODOMETER AND ALL THE OTHER GAUGES/INSTRUMENT CLUSTER INDICATORS ARE STILL WORKING. OBVIOUSLY, NOT KNOWING ONES' SPEED CREATES A SIGNIFICANT SAFETY HAZARD. IN ORDER TO CORRECT THIS FAILURE THE DEALER STATED THE INSTRUMENT CLUSTER GAUGES WOULD HAVE TO BE REMOVED AND SENT TO THE GM REPAIR/REPLACE FACILITY IN TEXAS. COST; APPROXIMATELY $400.00 DOLLARS AND TAKE 7-10 DAYS. SINCE MY AVALANCHE HAS 42,000 MILES THIS IS NOT COVERED BY THE WARRANTY, AND IS TO COSTLY FOR ME TO REPAIR AT THIS TIME. *NM

Seat Belts › Front
Filed Mar 7, 2006WV

NO INJURIES, THE PASSENGER SHOULDER SEAT BELT OF THE 2004 AVALANCHE CATCHES AND STAYS TIGHT UNTIL YOU COMPLETELY RELEASE THE SEAT BELT. HAS HAPPENED MANY TIMES AND CONTINUES TO DO SO. WANT TO KNOW IF THERE IS A RECALL. *NM

Fuel System, Gasoline › Delivery
Filed Feb 24, 200660,100 milesMS

2004 CHEVROLET AVALANCHE DESIGNED WITHOUT INLINE FUEL FILTER, ONLY A FILTER MADE INTO THE FUEL PUMP ASSEMBLY INSIDE THE TANK. ACCORDING TO GM AND ALL DATA REPAIR MANUALS, THIS FILTER IS A NON-SERVICEABLE ITEM INTENDED TO LAST THE LIFE OF THE VEHICLE. AT APPROXIMATELY 60,000 MILES, VEHICLE MIL INDICATOR CAME ON, DIAGNOSED AS MISFIRE CONDITION. VEHICLE STUTTERED UNDER BOTH IDLE AND ACCELERATION. THE DEALER DETERMINED THAT SEDIMENT FROM THE FUEL TANK HAD CONTAMINATED THE FUEL INJECTORS AND ENTIRE FUEL SYSTEM NEEDED TO BE CLEANED. CLAIM FOR REPAIR UNDER WARRANTY WAS DENIED, EVEN THOUGH NON-SERVICEABLE LIFETIME PART ALLOWED CONTAMINATION INTO THE SYSTEM. VERY POORLY DESIGNED FUEL FILTRATION SYSTEM WITH THE POTENTIAL TO CAUSE STALLING UNDER ALL DRIVING CONDITIONS. *JB

Electrical System
Filed Jan 19, 200639,000 milesCA

DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH THE VEHICLE LOST POWER WITHOUT WARNING CAUSING THE SPEED TO DECREASE TO 30 MPH. THE SUDDEN LOSS OF POWER OCCURRED TEN TIMES, BUT THE VEHICLE WAS TAKEN TO THE DEALER ON SIX OCCASIONS FOR INSPECTION OF THE PROBLEM. THE DEALERSHIP REPLACED THE THROTTLE BODY TWICE, BUT THE PROBLEM PERSISTS. *NM UPDATED 2/7/2006 - *NM

Air Bags › Frontal
Filed Dec 30, 20054,000 milesCA

DT: CONTACT COMPLAINED ABOUT AIR BAG SYSTEM PROBLEM. SINCE VEHICLE WAS NEWLY PURCHASED THE AIR BAG DASH LIGHT INTERMITTENTLY WENT ON AND OFF. AT ALLAN GREEN CHEVROLET SALES DEALER THEY TRIED TO CORRECT THE DEFECT THREE TIMES WITHOUT SUCCESS. CONTACT TOOK THE VEHICLE TO CAMINO REAL CHEVROLET, AND THEY COULD NOT CORRECT THE PROBLEM EITHER IN TWO ATTEMPTS. CONTACT DECIDED TO TAKE THE VEHICLE TO A THIRD DEALER, OSAMA CHEVROLET, THIS ONE TRIED FOUR TIMES, AND THE AIR BAGS LIGHT CONTINUES TO COME ON AND OFF. THE ROAD CONDITIONS AT EVERY INCIDENT HAVE BEEN NORMAL. CONTACT EXPRESSED CONCERN ABOUT THIS PROBLEM BECAUSE HE HAD NO CONFIDENCE THAT THE AIR BAGS SYSTEM WILL WORK IN CASE OF AN ACCIDENT . *AK UPDATED 02/07/06. *JB

Vehicle Speed Control › Cruise Control
Filed Dec 22, 2005AL

VEHICLE SURGES WHEN GOING DOWNHILL AT HIGHWAY SPEED WHEN USING CRUISE CONTROL. TOOK TO DEALER - RESPONSE: THIS IS A NORMAL CONDITION. NEVER HAD THIS PROBLEM WITH ANOTHER VEHICLE. *NM

Engine and Engine Cooling
Filed Dec 22, 20058,000 milesAL

WHEN SETTING AT IDLE, THERE'S VIBRATION, ROUGH IDLE, AND SLIGHT ENGINE SURGE. VIBRATION CAN BE FELT IN STEERING WHEEL, BRAKE PEDAL, AND IN SEAT. DEALER RESPONSE: ENGINE NOT MISFIRING AND FUEL MIXTURE IS CORRECT. NO CLUES FOUND. ENGINE IS RUNNING NORMAL AT THIS TIME. CONCERN NOT VERIFIED. NO REPAIR ATTEMPTED. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 9, 20059,000 milesFL

DT: THE CONTACT STATED VEHICLE WOULD TAKE VERY LITTLE FUEL AT A TIME AND SHUT THE PUMP OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE FUEL FILTER LINE. HOWEVER, PROBLEM RECURRED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE FUEL TANK. THE VEHICLE WOULD NOT TAKE FUEL AT ALL , IT LEAKED FUEL ON THE GROUND. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AGAIN . WHEN DRIVING IN EXCESS OF 55 MPH THE HOOD VIBRATED. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Nov 3, 2005CT

CONSUMER 2004 AVALANCHE SOMETIMES WILL NOT START AND STALLS WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE DEALER ATTEMPTED TO SOLVE THE PROBLEM BUT FAILED SEVERAL TIMES. THE CONSUMER'S WIFE EXPERIENCED THIS PROBLEM WHILE TRAVELING AT HIGH SPEEDS, LOSING THE POWER BRAKES AND POWER STEERING. ON ANOTHER INCIDENT, THE CONSUMER'S WIFE WAS TURNING INTO AN INTERSECTION WITH A SUFFICIENT AMOUNT OF TIME AND THE VEHICLE STALLED AGAIN, NEARLY CAUSING A SERIOUS ACCIDENT. *SC

Steering › Rack and Pinion
Filed Oct 26, 20053,500 milesSC

DT: THE CONTACT COMPLAINED ABOUT RACK AND PINION STEERING PROBLEM. THE VEHICLE CLANGED WHILE CHANGING GEARS. WHEN PUTTING PRESSURE ON THE ACCELERATOR PEDAL AND DRIVING BETWEEN 60 - 70 MPH HE COULD HEAR A WHINING SOUND. WHEN HE RELEASED THE ACCELERATOR PEDAL THE NOISE STOPPED. THE DEALERSHIP REPLACED THE DRIVESHAFT BUT, THIS DID NOT CORRECT THE PROBLEM. *AK

Air Bags
Filed Oct 25, 2005AL

DT: THE CONTACT OWNS A 2004 CHEVROLET AVALANCHE. THE CONTACT HAS BEEN HAVING PROBLEMS WITH AIR BAGS EVER SINCE LAST YEAR. THE AIR BAG LIGHT ILLUMINATED EVERY TIME HE TOOK THE VEHICLE TO THE DEALERSHIP. THEY SAID THEY FIXED IT AND LATER THE AIR BAG LIGHT CAME ON AGAIN. THE CONTACT TOOK VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT THEY PUT SENSOR ON, AND DONE SOMETHING TO THE WIRING, AND EVERY TIME THE AIR BAG LIGHT CAME ON. THE AIR BAG LIGHT HAS BEEN COMING ON SINCE AUGUST 9, 2004. FROM THE TIME THAT THE DEALER SAID THAT THEY REPAIRED THE VEHICLE WAS ABOUT THREE WEEKS AND THE AIR BAG LIGHT CAME ON AGAIN. *AK EACH TIME THE VEHICLE WAS TAKEN TOT HE DEALER THEY REPLACED THE AIR BAG MODULE. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 28, 200546,000 milesIA

DT: THE CONSUMER NOTICED A BRAKE PROBLEM ON SEPTEMBER 8, 2005. NHTSA RECALL 05V379000 FOR THE SERVICE BRAKES WAS ISSUED. CONTACTED THE DEALER AND THE MANUFACTURER, AND THEY SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. . WHEN GOING BETWEEN 1-10 MPH THE ABS SYSTEM WILL KICK AND COULD HEAR A NOISE, THE ABS WILL LET GO THEN CATCH AND LET GO AGAIN, THEN THE BRAKE PEDAL WILL DOWN FURTHER. HAD TO STOMP ON THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP, LIKE LOOSING THE BRAKES. *AK

Steering
Filed Sep 19, 200510,000 milesVA

POPPING NOISE IN THE FRONT END. IT HAS BEEN REPAIRED 5 TIMES BY THE DEALER AND THE PROBLEM RETURNS. IT IS DO TO GO BACK THIS WEEK TO BE REPAIRED AGAIN. THE DEALER HAS REPLACED THE STEERING SHAFT, LUBED THE FRONT END, DRILLED AND ELONGATED THE CROSS MEMBER'S MOUNTING HOLES, ADDED WASHERS, AND COMBINATIONS ABOVE. *NM

Service Brakes, Hydraulic › Fluid
Filed Sep 14, 200541,675 milesAL

DT: THE CONSUMER BOUGHT THIS VEHICLE BRAND NEW, THE BRAKES WILL COME ON BY THEMSELVES. TOOK THE VEHICLE TO THE DEALER, THEY SAID THE BRAKE FLUID WAS CONTAMINATED. THEN, TOOK VEHICLE TO GMC, THEY GAVE THE CONSUMER A RUN AROUND AND THOUGHT THAT CONSUMER DID SOMETHING TO IT. THE VEHICLE HAS BEEN SITTING FOR A LITTLE OVER A MONTH. NOW, TOOK IT TO A LOCAL MECHANIC, WHO DETERMINED THAT THE BRAKE FLUID WAS NOT CONTAMINATED. THE DEALERSHIP SAID THIS VEHICLE WAS NOT COVERED UNDER A WARRANTY, AND NOTICED THIS ON OCTOBER 1, 2004. *AK

Steering › Column
Filed Aug 23, 2005LA

DT: THE CONTACT OWNS A 2004 CHEVY AVALANCHE. WHEN TURNING STEERING WHEEL HARD IN EITHER DIRECTION . IF THE VEHICLE IS IN REVERSE ONE CAN STILL HEAR THE KNOCKING NOISE. THE DEALERSHIP HAS PUT SOMETHING NEW IN STEERING, BUT SHE WAS UNSURE OF THE PART WAS, AND TWO WEEKS LATER SHE IS STILL HAD THE PROBLEM. THE DEALERSHIP SAID THAT THIS WAS HAPPENING TO A LOT OF THESE VEHICLES. THE SERVICE DEPARTMENT CLAIMED THAT ALMOST EVERY SIX MONTHS THE PART WOULD HAVE TO BE CHANGED. AS OF RIGHT NOW SHE WAS GETTING THIS FIXED SINCE VEHICLE WAS STILL UNDER WARRANTY. SHE COULD NOT AFFORD TO PAY FOR REPAIRS AFTER HER WARRANTY WAS UP. THE CONTACT BEGAN TO HAVE THIS PROBLEM THREE MONTHS AFTER PURCHASING THE VEHICLE. THE PART HAS BEEN REPLACED ONCE. *AK.

Suspension › Front
Filed Jul 29, 2005FL

FRONT END SUSPENSION HAS MADE POPPING AND CREAKING NOISE SINCE IT WAS PURCHASED. I HAVE ASKED THE DEALER TO FIX THE PROBLEM ON SEVERAL OCCASIONS. THEY HAVE MADE A VARIETY OF EXCUSES AND ATTEMPTED REPAIRS BUT THE PROBLEM IS STILL RE-OCCURRING. *NM

Electrical System
Filed Jul 8, 2005WI

DT: THE ELECTRICITY FROM THE AUTOMATIC CONTROL MONITOR THAT CONTROLS THE AIR CONDITIONING AND TEMPERATURE CONTROL ON THE ROOF OF THE TRUCK WAS CAUSING THE CONSUMER TO EXPERIENCE SEVERE HEADACHES AND SHE WAS NO LONGER ABLE TO DRIVE THE VEHICLE WITH THE HEAT OR AIR ON. SHE HAD TO PULL THE FUSE THAT CONTROLLED THE MONITOR BECAUSE TURNING IT OFF THE WAVE OF ELECTRICITY WAS STILL FLOWING. THE GAUSS METER THAT CHECKED THE WAVE OF ELECTRICITY WAS FLASHING RED WHEN SHE HELD IT UP TO HER HEAD. IT WAS NOT SUPPOSE TO BE LIKE THAT. THE SYMPTOMS WERE: HER SCALP WAS REAL TENDER AND SWOLLEN, HER LEFT SIDE OF SHOULDER AND NECK WAS HURTING A LOT, AND SHE HAD TO USE CONTACTS IN HER LEFT EYE BECAUSE OF VISION PROBLEMS. ALL OF THESE SYMPTOMS WERE FROM THE AUTOMATIC CONTROL MONITOR SHE HAS NEVER HAD ANY OF THESE SYMPTOMS PRIOR TO THIS. SINCE SHE UNPLUGGED THE FUSE THESE SYMPTOMS DISAPPEARED, AND SHE FELT BETTER. HER CONCERN WAS THAT OTHER PEOPLE DRIVING THIS VEHICLE MAY NEVER BE ABLE TO FIGURE OUT WHAT CAUSED THESE PROBLEMS AND SHE FELT THAT THIS WAS A SEVERE HEALTH RISK. *AK *JB

Structure › Body › Hood
Filed Jun 28, 20051,518 milesOH

DT: DENTS IN THE HOOD KEEP REAPPEARING. THIS HAPPENED 4 TIMES AND DEALERSHIP FIXED VEHICLE 3 TIMES. THESE DENTS WERE ON THE HOOD NEAR THE GLASS ON DRIVER'S SIDE OVER TOP OF THE HINGE AREA. CONSUMER HAS BEEN IN CONTACT WITH GM AND HIS DEALERSHIP. CONSUMER WAS SUING GM UNDER THE LEMON LAW. THE OHIO STATE ATTORNEY GENERALS OFFICE GAVE THE CONSUMER THIS PHONE NUMBER. THE BETTER BUSINESS BUREAU HAS SEEN THE VIDEO OF THE VEHICLE AND HAS ALREADY BEEN INVOLVED. CONSUMER THOUGHT THAT THE METAL THAT WAS MADE OUT OF THE HOOD HAD A FLAW IN IT. TECHNICIANS FELT THAT THE WEATHER MAY HAVE BEEN AN ISSUE. CONSUMER HAD THIS VEHICLE LOOKED AT BY NUMEROUS SPECIALISTS. CONSUMER WAS LEAVING THE HOOD AS IT WAS UNTIL THE LAWSUIT WAS SETTLED. CONSUMER STATED THAT GM REFUSED TO FIX THE VEHICLE. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 7, 20051,000 milesCO

DT: VEHICLE WAS PURCHASED 1 YEAR AGO AND CONTINUES TO STALL. IT STALLS AT HIGH SPEEDS. HAS TAKEN IT TO THE DEALER, HE SAYS IT IS A FUEL PUMP ISSUE, THEY HAVE REPLACED THE FUEL PUMP, AND THE PROBLEM IS STILL THERE. CHEVROLET SAYS THIS EFFECTS VEHICLES ABOVE 5000 FEET. AND ON HOT DAYS. CONSUMER LIVES AT 6000 FEET AND VEHICLE DOES STALL AT HIGH SPEEDS. *AK

Structure › Body › Tailgate
Filed Jun 3, 200513,985 milesFL

ON SEVERAL OCCASIONS, MY TAILGATE WOULD SLAM OPEN ON THE REAR BUMPER AFTER ACCELERATING. BECAUSE OF THE VEHICLE WAS STILL UNDER MANUFACTURER WARRANTY, I BROUGHT IT TO THE DEALER TO HAVE IT CHECKED. WITHOUT EVEN LOOKING AT IT, I WAS TOLD THAT THE TAILGATE MUST BE SLAMMED SHUT (HARD) BECAUSE OF THE WEATHER STRIPPING. I TRIED THIS FOR A COUPLE OF WEEKS BUT STILL NO DIFFERENCE. I TOOK IT TO ANOTHER DEALER AND IN A MATTER OF MINUTES, THEY READJUSTED THE LATCHES AND I HAVEN'T HAD THAT PROBLEM SINCE.

Suspension
Filed Jun 2, 2005CA

CONSUMER LETTER REGARDING EXPLORER PRO COMP SUSPENSION KITS CONTACT ON NEW 2500 SERIES CHEVROLET AVALANCHES.*MR THE CONSUMER BELIEVES THAT FEDERAL RULES AND REGULATIONS PROHIBIT CONTACT AND/OR ANY BENDING TO OCCUR OF SUSPENSION COMPONENTS. THE CONSUMER FEELS THAT OVER TIME THESE COMPONENTS COULD FAIL PREMATURELY AND RESULT IN SERIOUS INJURY OR DEATH. THE CONSUMER REQUESTS FULL INVESTIGATION INTO THE MATTER. *NM *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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