Page 2 of 4 · complaints 51–100 of 154

2002 Chevrolet Avalanche 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes
Filed Aug 4, 201488,000 milesPA

I WAS LEAVING WORK AND TRAVELING AROUND 20 MPH. I ATTEMPTED TO BRAKE FOR A STOP SIGN AND THE BRAKE PEDAL WENT NEARLY ALL THE WAY TO THE FLOOR AND BRAKING WAS SEVERELY COMPROMISED, TAKING MUCH LONGER THAN USUAL TO STOP. IT WAS TAKEN TO A GM SERVICE SHOP (HALLMAN'S CHEVROLET) WHERE THEY INDICATED THAT MY BRAKE LINES WERE CORRODED, ONE WAS LEAKING BRAKE FLUID, AND ALL LINES NEEDED TO BE REPLACED. THE VEHICLE HAD PASSED THE STATE INSPECTION 2-3 WEEKS PRIOR TO THIS EVENT. AT THAT TIME, I HAD TOLD THEM THAT MY BRAKES WERE ACTING ABNORMALLY. THE DEALERSHIP INDICATED THAT THEY DO NOT CHECK BRAKE LINES DURING AN INSPECTION. COST TO FIX THE ISSUE WAS QUOTED AT AROUND $1700.00. *TR

Air BagsCrash2 injured
Filed Jul 24, 2014146,000 milesWA

THE VEHICLES GOVERNOR SHUT THE VEHICLE OFF AT 97MPH WHILE GOING AROUND A CORNER WHICH MADE THE STEERING WHEEL LOCK UP AND MADE THE BRAKES NOT WORK. TWO PEOPLE WHERE LIFE FLIGHTED TO HOSPITALS WITH VARIOUS INJURIES... NO AIR BAGS DEPLOYED AT ALL... THE FIRST IMPACT IN THE ACCIDENT WAS TO THE SIDE OF THE VEHICLE. INJURIES SUSTAINED INCLUDED MULTIPLE FRACTURES OF THE SPINE OF THE DRIVER FROM BEING EJECTED ALMOST 40 FEET PASSED WHERE THE TRUCK HAD COME TO A REST. THE DEBRIS PATH WAS OVER 150 FT. LONG AND THE TRUCK LEFT THE ROAD BECAUSE IT COULD NOT TURN THEN STRUCK A STOP SIGN AND TOTALLY UPROOTED THE STOP SIGN INCLUDING THE CEMENT CINDER BLOCK UNDER THE GROUND WHICH SENT THE TRUCK IN A DEATH ROLL. THEN THE TRUCK CONTINUED FORWARD INTO A UTILITY POLES GUIDE WIRE WHICH DROPPED THE POLE ON TOP OF THE TRUCK AS WELL AS THE WIRES. THEN CONTINUED FORWARD SOME MORE IN WHICH IT CAME TO A REST AGAINST A CEDAR TREE. *TR

Air Bags
Filed Jul 10, 201485,000 milesAK

ABOUT 18 MONTHS AGO THE AIRBAG WARNING LIGHT IN MY 2002 AVALANCHE ILLUMINATED AND HAS REMAINED ON SINCE. I HAVE THE AVALANCHE IN THE SHOP FOR OTHER WORK AND ASKED THAT THEY CHECK THE CAUSE OF THE STEADY AIRBAG WARNING LIGHT. THE DIAGNOSIS IS THAT THE ELECTRICAL CONTACT SYSTEM WITHIN THE STEERING WHEEL IS INOP AND THAT ALL AIRBAGS IN THE VEHICLE WILL NOT DEPLOY. COST OF REPLACEMENT PART(S) IS ABOUT $700. AS FAR AS I KNOW AT THE MOMENT THE IMPACT SENSORS ARE FUNCTIONAL. *TR

Engine
Filed Jun 27, 2014152,000 milesCA

WHILE DRIVING AT 65 ON THE FREEWAY TRUCK BEGAN TO LOSE POWER AND WHEN I STEPPED ON GAS IT DIDN'T RESPOND. HAD TO KEEP LETTING FOOT OFF AND BACK ON TO GET IT TO GO. PULLED OVER TO THE SHOULDER TURNED TRUCK OFF AND IT RAN GOOD FOR ABOUT 3 MINUTES AND IT REPEATED ITSELF. WHEN ENGINE GETS HOT THE TRUCK LOSES POWER AND YOU HAVE TO SHUT IT OFF AND REPEAT THIS STEP UNTIL YOU GET TO WHERE YOU GOTTA GO. NO CODES, NO WARNING NO NOTHING. TRUCK ALSO SHUTS OFF WHILE DRIVING. REPLACED FUEL PUMP, FILTER, CLEANED MAF AND THROTTLE BODY REPLACED CRANK SHAFT SENSOR AND IT STILL DOES THIS. *TR

Electrical System
Filed Jun 22, 2014160,000 milesNC

I WAS DRIVING AT NIGHT AND THE LOW BEAM LIGHTS STOPPED WORKING. I CHANGE THE FUSES, LOW BEAM LIGHTS, DAYTIME RUNNING LIGHT RELAY, AND HEADLIGHT RELAY AND THE LOW BEAM LIGHT STILL DOESN'T WORK. *TR

Service Brakes
Filed May 22, 2014TX

EMERGENCY/PARKING BRAKE PARTS WORN OUT PREMATURELY. PARK BRAKE HARDLY EVER USED BUT THE VEHICLE FAILED STATE INSPECTION DUE TO INABILITY TO STOP VEHICLE. I WAS TOLD BY SEVERAL MECHANICS AND OWNER'S OF SIMILAR VEHICLES THAT THIS IS A DESIGN FLAW AND SHOULD BE SUBJECT TO RECALL. *TR

Seat Belts
Filed May 20, 2014NJ

TL* THE CONTACT OWNS A 2002 CHEVY AVALANCHE 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT REPLACED THE DRIVER SIDE SEATBELT TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine and Engine Cooling
Filed Mar 29, 2014100,000 milesFL

WELL,WHEN DRIVING MY 2002 CHEVY AVALANCHE TRUCK THE REDUCE ENGINE LIGHT CUTS ON. IN ADDITION, MY TRUCK STARTS TO SLOW DOWN AND REDUCE SPEED. SOMETIMES ON THE INTERSTATE WHILE I'M DRIVING ALSO. I'VE BEEN TO TWO GM DEALERSHIP AND PAID MONEY TO HAVE IT SERVICE. AS A RESULT, THEY WERE CHARGING ME A LOT OF MONEY, BUT NEVER FIXING THE PROBLEM. IT'S VERY DANGEROUS WHEN DRIVING SOMETIME, SO I BEEN PULLING OVER AND RESETTING THE COMPUTER TO DRIVE. I'VE READ THAT THERE'S RECALLS ON SOME GM TRUCK LIKE MINES. ALSO, I BROUGHT IT TO THE GM SERVICE DEPARTMENT TOO. *TR

SteeringCrash
Filed Mar 28, 2014180,549 milesMI

WHILE DRIVING THRU A PARKING LOT AFTER PICKING UP MY LUNCH, THE FOOD BEGAN TO FALL WHICH I TOOK MY EYES OFF DRIVING TO CATCH IT. WHEN I LOOKED UP I SAW LIGHT POLE IN FRONT OF ME AND WHEN I PUSHED MY BRAKES, IT FELT LIKE THE PEDAL WENT STRAIGHT TO THE FLOOR. ITS LIKE I PUSHED SO HARD I OVERPOWERED THE SYSTEM. WHEN I BACKED AWAY FROM THE POLE THE BRAKES FELT FINE. I HIT THE POLE WHICH IN TURN CAUSED COSMETIC DAMAGE ALONG WITH BREAKING THE STEERING BOX BECAUSE THE TIRE HIT THE CEMENT BASE. ALSO WE FOUND THE BRAKE FLUID LEVEL SENSOR HAD BROKEN AT THE FLUID RESERVOIR. *TR

Service Brakes
Filed Sep 9, 201388,000 milesMD

I WAS PARKED IN MY DRIVE WAY, WHEN I RELEASED MY PARKING BRAKES AND BEGAN TO TAKE OFF. WHEN I APPLIED MY BRAKE PEDAL, I HEARD A SMALL BURSTING SOUND AND MY PEDAL WENT TO THE FLOOR BOARD OF THE TRUCK. LUCKILY I WASN'T DRIVING AT A FASTER SPEED. I PULLED THE TRUCK OVER TO THE SIDE OF THE ROAD. I LOOKED BACK ONTO THE PAVEMENT. I SAW A PUDDLE OF BRAKE FLUID. I IMMEDIATELY ENTERED THE TRUCK AND TRIED TO PRESS THE BRAKE PEDAL AND IT HIT THE FLOOR, WHICH MEANT I HAD NO BRAKES TO DRIVE MY VEHICLE. IT WAS A SCARY TO THINK I COULD HAVE BEEN DRIVING DOWN THE HIGHWAY WITH MY WIFE AND KIDS IN THE TRUCK. I LIFTED MY TRUCK ON THE REAR AND PERFORM AN INSPECTION. I NOTICED THE BLACK RUBBER HOSE HAD A SPLIT IN IT AND THE OTHER BRAKE LINES WERE SEVERELY CORRODED. I BOUGHT A NEW RUBBER AND INSTALLED IT (BANJO UNION-IN THE CENTER REAR) AND THEN BEGAN TO TRY PRESSING THE BRAKES AGAIN TO SEE IF THE PROBLEM WAS SOLVE. NEXT, I SAW MORE FLUID DRIPPING OUT OF DRIVER SIDE METAL BRAKE LINE. I COULDN'T BELIEVE IT!! I STILL COULD NOT DRIVE MY TRUCK BECAUSE THE RUSTED DRIVER SIDE BRAKE LINE HAD A HOLE. I WISH THE DEALERSHIP TECH WOULD HAVE BROUGHT THIS TO MY ATTENTION WHEN I HAD MY BRAKES AND ROTORS INSTALLED. VERY DANGEROUS SITUATION!! AFTER READING MULTIPLE POST ON VARIOUS WEBSITES ABOUT GM POSITION REGARDING THE RUSTED LINES, I AM NOT GOING TO BUY ANOTHER GM VEHICLE IF I DECIDE TO TRADE THIS ONE. *TR

Service Brakes
Filed Sep 9, 201395,000 milesOH

AFTER REPLACING THE REAR CALIPERS, ATTEMPTED TO BLEED THE BRAKES TO REMOVE AIR FROM THE SYSTEM. WHILE PUMPING UP THE SYSTEM PRESSURE, HEARD A LOUD "POP" AND THE BRAKE PEDAL WENT TO THE FLOOR. DISCOVERED BRAKE FLUID LEAKING UNDER THE FRAME RAIL UNDERNEATH THE DRIVER'S DOOR. BRAKE LINES ARE COMPLETELY RUSTED. THOUGH I CURRENTLY RESIDE IN A SALT BELT STATE, THE FIRST 6 YEARS OF THIS VEHICLE'S LIFE WAS IN AZ. GM NEEDS TO CORRECT THIS ISSUE BEFORE SOMEONE IS HURT OR KILLED. *TR

Service Brakes
Filed Aug 16, 2013150,365 milesPA

ON 8/15/13 IN THE EVENING HOURS I WAS TRAVELING IN MY 2002 CHEVY AVALANCHE WITH MY WIFE AND DAUGHTER TO A FRIENDS HOUSE WHEN I WENT TO STOP FOR A TURN. AS I APPLIED THE BRAKE I FELT A LITTLE PRESSURE THEN HEARD POP NOISE AND THE PEDDLE WENT TO THE FLOOR WITH NO WARNING AND THE TRUCK WOULD NOT STOP THANKFULLY THERE WAS NO ONE STOPPED TO MAKE THE SAME TURN. I WAS ABLE TO GET SLOWED ENOUGH FURTHER DOWN THE ROAD AT A TURN AROUND AND GOT STOPPED. I GOT OUT TO LOOK AT WHAT HAD HAPPENED AND NOTICED BRAKE FLUID LEAKING FROM UNDER THE TRUCK ON THE DRIVER SIDE UPON FURTHER INVESTIGATION I FOUND THE METAL BRAKE LINES RUNNING FROM THE MASTER CYLINDER TO THE ABS MODULE ON THE FRAME RAIL CORRODED SEVERELY, ABOUT HALF WAY DOWN THE LINE I FOUND A LARGE PIN HOLE BLEW OUT THE SIDE AND WAS LEAKING, AT THE TIME IT HAPPENED I GOT NO WARNING LIGHTS JUST BRAKE TO THE FLOOR. THE VEHICLE HAS 150000 MILES ON IT AND FOR THE LAST 5 YEARS HAS MAINLY BEEN GARAGE KEPT AVERAGING UNDER 1000 MILES A YEAR THE LAST 5 YEARS. I HAVE OWNED IT SINCE 2002. I KEEP THIS VEHICLE VERY CLEAN, I AM IN A SALT BELT STATE AND IF I DRIVE IT IN THE WINTER I ALWAYS WASH UNDER IT FREQUENTLY. I FEEL THIS IS A DIRECT MANUFACTURED PROBLEM I ALSO OWN A OLD 77 PICK UP AND IT HAS THE ORIGINAL BRAKE LINES IN IT AND HAVE HARDLY ANY CORROSION ON THEM. IN RESEARCHING FOR NEW BRAKE LINES I NOTICED ALOT OF COMPLAINTS WITH THIS ISSUE AND FINALLY GOT HERE SEEING A CASE OPENED WAY BACK IN 2011. THIS PROBLEM IS NOT GOING TO GO AWAY AND GM NEEDS

Service Brakes
Filed Jul 26, 2013204,000 milesMD

I WAS VISITING FAMILY AND I WAS GETTING READY TO DRIVE BACK HOME (3 HOUR DRIVE) AND I WAS IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO START THE VEHICLE AND MY FOOT ALL OF A SUDDEN WENT TO THE FLOOR. I GOT OUT AND SAW OIL COMING FROM MY LEFT REAR WHEEL AND DETERMINED THAT IT WAS BRAKE FLUID. I HAD TO HAVE THE VEHICLE TOWED TO THE MECHANIC SHOP AND FOUND OUT THAT THE BRAKE LINE WAS RUSTED THROUGH AND JUST STARTED SPITTING OUT BRAKE FLUID. THIS APPEARS TO BE SOMETHING THAT IS COMMON DUE TO THE MATERIAL THAT IS USED TO MAKE THE BRAKE LINES. THIS COULD HAVE EASILY HAPPENED IN TRAFFIC CAUSING INJURY TO MY FAMILY AND OTHERS. THIS SHOULD BE LOOKED INTO BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Service Brakes
Filed May 31, 201337,000 milesNY

I WAS TRAVELING AT 55 MPH WHEN I CAME TO A STOP LIGHT AND WHILE SLOWING DOWN FOR THE LIGHT MY BRAKE PEDAL WENT TO THE FLOOR AND ENDED UP GOING THROUGH THE LIGHT. IT WAS A GOOD THING NO ONE WAS IN FRONT OF ME OR I WOULD HAVE COLLIDED WITH THEIR REAR END OF THEIR CAR AT 55 MPH AFTER LOOKING INTO WHAT HAPPENED I NOTICED MY BRAKE LIKE HAS CORRODED ENOUGH TO CAUSE A LEAK WHICH UPON INSPECTION ALL 4 BRAKE LINES RUNNING FROM THE MASTER CYLINDER TO THE BRAKE MANAGEMENT/ EQUALIZATION SYSTEM WAS RUSTED BEYOND REPAIR. *TR

Service Brakes
Filed Mar 14, 2013129,000 milesOH

TODAY WHILE I WAS AT A STOP WITH MY TRUCK IN GEAR AND THE BRAKE PEDAL DEPRESSED WITH MINIMAL PRESSURE, I HEARD AIR RELEASE AND MY BRAKE PEDAL FULLY DEPRESSED TO THE FLOOR. MY BRAKE LINES HAD RUPTURED CAUSING BRAKE FLUID TO SPILL OUT AND MY BRAKES BARELY WORKED AT ALL. I HAD TO PUSH THE BRAKE PEDAL INTO THE FLOOR WITH EXCESSIVE EFFORT JUST TO SLOWLY ROLL TO A STOP AT LOW SPEEDS. LUCKILY I WAS JUST A MILE OR SO AWAY FROM HOME AND I WAS ABLE TO MAKE THE REST OF THE TRIP WITHOUT INCIDENT. HOWEVER, JUST MINUTES BEFORE THE FAILURE I WAS TRAVELING ON THE FREEWAY AT 65 MILES PER HOUR DURING RUSH HOUR. AT THOSE SPEEDS IT WOULD HAVE BEEN IMPOSSIBLE TO STOP QUICKLY, OR AT ALL, IF NEEDED HAD THE BRAKE LINES HAD RUPTURED THEN. THIS COULD HAVE CAUSED A MULTIPLE VEHICLE ACCIDENT WITH POTENTIAL INJURIES OR FATALITIES. I MAY NOT HAVE MADE IT HOME ALIVE IF THAT WERE THE CASE WHICH IS A VERY SCARY THOUGHT. THIS ISSUE REALLY SHOULD BE ADDRESSED. *TR

Service Brakes
Filed Nov 12, 2012168,613 milesWV

GETTING READY TO LEAVE HOME AND NOTICED A LEAK NEAR THE LEFT REAR TIRE. I CRAWLED UNDER THE TRUCK AND NOTICED A DRIP FROM THE BRAKE LINE. AT THIS TIME, MY WIFE WAS GOING TO MOVE THE VEHICLE FROM OUT IN FRONT OF THE GARAGE AND I ADVISED HER NOT TO HIT THE BRAKES TO HARD AS THERE WAS A LEAK. WHEN SHE HIT THE BRAKES TO START THE VEHICLE THE PETAL WENT TO THE FLOOR AND FLUID SPRAYED EVERYWHERE. I FEEL FORTUNATE IT HAPPENED WHEN IT DID VERSUS OUT ON THE ROAD. *TR

Service Brakes
Filed Jul 26, 2012140,000 milesTX

IM GETTING READY FOR A TRIP, FROM TEXAS TO OHIO IN SEPT. PULLING ANOTHER VEHICLE. I DECIDED TO GET THE TRUCK READY BEFORE SUCH A LONG TRIP. IT STARTED FINE, NO SIGNS OF PROBLEMS, I PUSHED ON THE BRAKE BEFORE CHANGING GEARS, AND MY PEDAL WENT TO THE FLOOR. I COULD HEAR SQUIRTING AND AIR. I KNEW I HAD A LEAK. I INVESTIGATED THE ISSUE AND FOUND HYDRAULIC FLUID UNDER THE DRIVER SIDE SEAT. I FOUND ONE OF THE LINES HAD SPLIT ABOVE THE EHCU UNIT, SPITTING FLUID ALL OVER THE UNDER BODY. THIS LINE WAS SEVERELY RUSTED. THE OTHER LINES HAVE SOME SURFACE RUST BUT NOTHING LIKE THIS LINE. IT IS NO LONGER TUBULAR LOOKING AND LOOKS MORE LIKE A WET STICK WITH A LOT OF MISSING BRANCHES, AND IS MUCH LARGER LOOKING THAN THE OTHERS. ALSO, I FOUND A LEAK ON A LINE THAT RUNS TO THE REAR AXLE, ON THE DRIVER SIDE FRAME THAT WAS SEVERELY RUSTED LIKE THE ONE DESCRIBED ABOVE. IM PRETTY SURE THIS IS THE LINE THAT IS SPLIT, BUT ITS HARD TO TELL, I CANT FIND A DIAGRAM TO HELP TRACE THE LINES. AFTER INVESTIGATING THE ISSUE, I RECHECKED MY DASH LIGHTS TO SEE IF AN ABS OR A BRAKE LIGHT, NONE ARE ON. I HAVE CONTACTED DEALERS AND BRAKE MECHANICS FOR REPAIR, AND HAVE TO HAVE IT TOWED AS THERE IS NOT ENOUGH PRESSURE IN THE LINE TO STOP THE VEHICLE. THE TRUCK WAS PURCHASED IN OHIO. I WOULD HAVE IMAGINED THAT THEY WOULD BE COATED OR STAINLESS SINCE IT IS A SALT BELT STATE, AND IM NOT SURE WHY ONLY ONE LINE DEGRADED LIKE IT DID.. THIS IS A 2002 AVALANCHE 1500 4WD WITH Z71 OFF ROAD PACKAGE, IT IS EXPECTED TO GET DIRT

Service Brakes
Filed Jul 16, 2012149,100 milesNJ

I WAS TRAVELING AT 45 MPH WHEN THE CAR IN FRONT OF ME SLOWED DOWN TO TURN. I ATTEMPTED TO BRAKE AND THE PEDAL FELT SOFT THEN WENT RIGHT TO THE FLOOR. I BEGAN PUMPING THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. I WAS ONLY ABLE TO STOP THE VEHICLE AFTER MANUALLY SHIFTING THE TRANSMISSION INTO 1ST GEAR AND PRESSING ON THE EMERGENCY BRAKE. WHEN I INSPECTED THE VEHICLE, THE REAR WHEEL AND UNDERCARRIAGE WERE COVERED IN BRAKE FLUID FROM A CORRODED STEEL BRAKE LINE. UPON FURTHER INVESTIGATION ALL OF THE BRAKE LINES IN THE VEHICLE THAT WERE INSTALLED IN LOCATIONS UNABLE TO BE ROUTINELY CLEANED WERE SEVERELY RUSTED. *TR

Tires
Filed Jun 18, 2012131,207 milesFL

TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE VEHICLE WAS EQUIPPED WITH GOOD YEAR WRANGLER HP TIRES, TIRE SIZE 265/70/17. THE DOT NUMBER WAS MKT6F00R1707. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE EXCESSIVELY, FOLLOW BY A SIGNIFICANT AMOUNT OF TREAD SEPARATION FROM THE FRONT DRIVER'S TIRE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE FRONT DRIVER'S TIRE EXHIBITED UNEVEN TREAD WEAR AND SEVERE SEPARATION. THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE TIRE TEMPORARILY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,240. UPDATED 08/03/12*LJ THE CONSUMER STATED THE TOTAL MILEAGE ON THE VEHICLE AT THE TIME OF THE INCIDENT WAS 131,207. THE VEHICLE'S FRONT END WAS ALIGNED ON 9/10/2011. THE TIRED WERE ROTATED FROM REAR TO FRONT ON 03/09/2012. THE TIRES WERE ALL MAINTAINED AT 32 PSI, WHEREAS THE VEHICLE MANUFACTURER RECOMMENDED 30 PSI. NO DEBRIS WAS STRUCK IN THE ROADWAY. UPDATED 08/06/2012 *JS

Service Brakes
Filed Jun 10, 201298,000 milesNJ

I NOTICED THAT BY BRAKES FELT LIKE I WAS LOSING BRAKING POWER. I SUDDENLY WAS ABLE TO PUSH MY BRAKE PEDAL TO THE FLOOR AND MY BRAKING WAS REDUCED. I GOT HOME AN NOTICED THAT MY MAIN BRAKE LINE WAS SEVERELY RUSTED AND FLUID WAS SQUIRTING OUT OF A PINHOLE OF MY BRAKE LINE. I SEARCHED THE INTERNET AND FOUND THAT THIS IS A COMMON OCCURRENCE AMONG CHEVROLET TRUCK OWNERS. *TR

Service Brakes
Filed May 19, 2012103,000 milesMA

I WAS TRAVELING AT APPROXIMATELY 35 MPH WHEN A CAR IN FRONT OF ME STOPPED SHORT AND I WAS FORCED TO APPLY HEAVY BRAKE PRESSURE. THE BRAKE PEDAL WENT ALMOST ALL THE WAY TO THE FLOOR I WAS FORCED TO STEER OFF THE ROAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME, THE AVALANCHE HAD ALMOST TOTAL BRAKE FAILURE. UPON INSPECTION OF THE VEHICLE IT WAS FOUND THAT THE BRAKE LINE HAD BURST DUE TO SEVERE CORROSION AND THE BRAKE FLUID WAS POURING OUT OF THE VEHICLE RIGHT ABOVE THE REAR AXLE. *TR

Power Train
Filed Feb 3, 201239,646 milesIA

AVALANCHE 4WD SELECTORS STARTED FLASHING AND WOULD NOT SHIFT OUT OF 4L. STOPPED AND TURNED OFF VEHICLE. RESTARTED AND SERVICE 4WD LIGHT LIT. HAD NO FORWARD OR REVERSE GEARS. HAD TO HAVE IT TOWED. DEALER SAID THE ENCODER MOTOR FAILED.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Nov 21, 201153,000 milesNY

TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT HE ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT DOWN SHIFTED AND THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER AND A FIVE FOOT SECTION OF THE BRAKE LINES WAS REPLACED DUE TO CORROSION. THE CONTACT WAS ALSO INFORMED THAT THE REMAINDER OF THE BRAKE LINES WOULD NEED TO BE REPLACED DUE TO RUST AND CORROSION. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 01/03/12*LJ UPDATED 01/04/12

Service Brakes, Hydraulic
Filed Oct 5, 201187,894 milesMI

CORROSION OF HARD BRAKE LINE FROM THE MASTER CYLINDER TO THE REAR DISTRIBUTION MODULE RESULTED IN LOSS OF BRAKING CAPACITY WHEN THE BRAKE LINE FAILED RESULTING IN FLUID LEAKAGE. *TR

Tires
Filed Sep 30, 2011121,000 milesCA

2 TIRE TREAD SEPARATIONS - 3 DAYS APART FROM EACH OTHER. FIRST ON DRIVER SIDE REAR TIRE. 2ND ON THE PASSENGER REAR TIRE. TIRES ARE A USED - GOOD CONDITION PURCHASE. FIRST INCIDENT REQUIRED MY AUTO TO BE IN FOR REPAIRS FOR 29 DAYS. 3 DAYS LATER THE REAR PASSENGER SIDE TIRE TREAD SEPARATED. *TR

Service Brakes, Hydraulic
Filed Sep 26, 201167,000 milesIN

COMING TO A STOP AND BRAKES WENT TO THE FLOOR ABS LIGHT CAME ON , FOUND HOLE IN BRAKE LINE LINES RUSTED ALL THROUGH OUT THE VEHICLE . I ALMOST HIT A WOMEN ON FEB 6 2010 ANOTHER HOLE WAS FOUND IN THE LINE ON SEPT 21 2011 BRAKES DID IT AGAIN TO THE FLOOR IT MY EMERGENCY BRAKE TO STOP 2 DIFFERENT LINES HAVE HOLES IN THEM AM TRYING TO REPLACE AS MUCH AS I CAN. THERE IS A BOX UNDER THE BODY THAT MY BRAKE LINES GO INTO THEY ARE RUSTED REALLY BAD TO IM NOT SURE WHAT THE BOX IS FOR I HAVE HAD A LOT OF BRAKE PROBLEMS. THIS TRUCK HAS BEEN NOT DRIVEN FOR MONTHS AT A TIME DUE TO BRAKE PROBLEMS THANK YOU. *TR

Power Train
Filed Sep 11, 201135,000 milesMI

THE FOUR WHEEL DRIVE SERVICE LAMP FREQUENTLY ILLUMINATES AT DIFFERENT SPEEDS AND STAYS ON UNTIL THE TRUCK IS RESTARTED, THEN THE LAMP WILL STAY OFF FOR DAYS , THEN COME BACK ON FOR NO REASON, WHEN THE TRUCK IS SCANNED NO CODES ARE RETURNED, THE TRUCK SEEMS TO DRIVE FINE, BUT THE PROBLEM IS VERY ANNOYING. *TR

Service Brakes, ElectricCrash
Filed Aug 26, 2011141,574 milesMD

RECENTLY MY 2002 CHEVROLET AVALANCHE HAS BEGUN TO SHUT OFF WHILE DRIVING WHICH CAUSES THE VEHICLE TO LOSE POWER. ANOTHER IMPORTANT SAFETY ISSUE, THE BRAKES BEGAN TO PRESS ALL THE WAY TO THE FLOOR WHILE BRAKING. ON AUGUST 3, 2011 WHILE MY SON WAS DRIVING THE VEHICLE APPROACHING A STOP LIGHT, HE PRESSED THE BRAKES WHICH WENT TO THE FLOOR AND REAR ENDED VEHICLE IN FRONT THAT WAS MAKING A TURN. THE FRONT BUMPER IS NOW DAMAGED ( T-BONED) AND THE AIR BAGS DID NOT DEPLOY. I'M NOT VERY PLEASED THAT I NEVER RECEIVED ANY NOTICES ABOUT THE BRAKING SYSTEM. I CAN'T AFFORD TO MAKE MONTHLY PAYMENTS AND STILL HAVE TO PAY COSTLY MAINTENANCE FEES. I CAN NOT AFFORD TO JEOPARDIZE MY LIFE AND MY FAMILY, ESPECIALLY MY GRANDDAUGHTER. SOMETHING HAS TO BE DONE ABOUT THESE SAFETY ISSUES: BRAKING, CUTTING OFF WHILE DRIVING AND NO DEPLOYED AIR BAGS. *TT

Service Brakes, Hydraulic
Filed Aug 8, 201183,000 milesFL

2002 CHEVY AVALANCHE, RUSTED BRAKE LINES, BRAKE LINE BURST(FAILURE), LOSS OF BRAKING. *TR

Service Brakes, Electric
Filed Jun 9, 201192,448 milesTX

07/12/10 BRAKES FAILED ON 2002 CHEVROLET AVALANCHE...BRAKES WENT TO THE FLOOR AND LEFT LANE WAS FREE OF TRAFFIC OR I WOULD HAVE REAR ENDED CARS IN FRONT OF ME STOPPED AT RED LIGHT. RUSTED BRAKE LINE WAS REPLACED AT BRAKE SPECIALIST FOR $573.55. 06/09/11 AS I APPROACHED RED LIGHT, BRAKES FAILED, PEDAL TO THE FLOOR STOPPED JUST INCHES FROM STOPPED CAR IN FRONT OF ME. TOOK THE AVALANCHE TO REPAIR SHOP TX. THEY CURRENTLY HAVE THE AVALANCHE, FOUR RUSTED BRAKE LINES...$1700 TO REPLACE. I HAVE GOOGLED THIS "RUSTED BRAKE ISSUE WITH THE AVALANCHES AND IT SEEMS MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM. *TR

Service Brakes, Hydraulic
Filed Jun 9, 201192,448 milesTX

BRAKES FAILED ON 7/12/10 ALMOST REAR ENDED CAR BEFORE CAME TO STOP BY VEERING INTO LEFT LANE TO AVOID CAR STOPPED AT RED LIGHT. REPAIR SHOP REPLACED RUSTED BRAKE LINE. AGAIN, 6/9/11, WENT TO BRAKE FOR RED LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND STOPPED JUST BEFORE REAR ENDING CAR STOPPED AT RED LIGHT. REPAIR SHOP SAYS RUSTED BRAKE LINES! *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 3, 201176,000 milesNY

TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BOARD, REDUCING BRAKING PRESSURE. THE CONTACT STATED THAT THE FAILURE WAS CONSTANT AND THE BRAKE PEDAL NEEDED TO BE DEPRESSED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THE CONTACT REFERENCED AN OPEN INVESTIGATION RELATING TO THE FAILURE UNDER NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS). THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 08/01/11*LJ UPDATED 08/11/11

Service Brakes, Hydraulic
Filed May 16, 201186,830 milesLA

TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IMMEDIATELY; HOWEVER, AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO TURN THE VEHICLE ON. THE FAILURE RECURRED THE FOLLOWING DAY. SHE PURCHASED A BATTERY BUT THE VEHICLE WAS MAKING AN UNUSUAL NOISE. SHE ALSO NOTICED THAT THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHE TURNED THE VEHICLE OFF BUT THE NOISE CONTINUED. WHEN SHE TRIED TO START THE VEHICLE THE FOLLOWING DAY, THE BATTERY WAS DEAD. THE DEALER ADVISED HER TO UNPLUG THE ABS MOTOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ABS MOTOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 86,835. THE FAILURE MILEAGE WAS 86,830.

Electrical System
Filed Mar 7, 2011KY

THE DASH LIGHT STAYS ON CONSTANTLY SHOWING THE SECURITY LIGHT, GAS LIGHT AND BATTERY LIGHT FLASHING. WHEN YOU SHUT THE TRUCK OFF IT STILL SHOWS THE YELLOW SECURITY LIGHT AND IT NEVER GOES OFF AND IF YOU LEAVE IT SITTING FOR 1 OR 2 DAYS WITHOUT DRIVING IT MAKES THE BATTERY GO DEAD. *TR

Service Brakes, Hydraulic
Filed Feb 20, 2011160,000 milesFL

2002 CHEVROLET AVALANCHE Z-71, BRAKE LINES RUSTY TO THE POINT OF FAILURE AT ANYTIME, SPONGY PEDAL, AND DIFFICULTY STOPPING. AT PRESENT TIME HAVE NOT REPAIRED DUE TO EXTREME COST. IF THERE IS A CATASTROPHIC FAILURE OF THE BRAKE SYSTEM THERE WILL BE A MASSIVE CLASS ACTION LAW SUIT (IF MY FAMILY AND I SURVIVE). *TR

Parking Brake
Filed Feb 20, 201115,000 milesMA

2002 CHEVY AVALANCHE PARKING/EMERGENCY BRAKE ISSUE. ITS INSPECTION STICKER TIME AGAIN AND FOR THE 7TH YEAR IN A ROW I AM DUMPING MY WALLET INTO THE E BRAKE. I UNDERSTAND STUFF NEEDS TO BE REPLACED OVER TIME BUT THIS IS NOT RIGHT. THIS YEAR ALL NEW CABLES AND NEW ADJUSTMENT SCREW KIT....AND BEHOLD STILL NO HOLDING POWER NEED NEW SHOES AGAIN. THIS FOR SOMETHING THAT IS NEVER NEEDED IN PRACTICAL SENSE. *TR

Service Brakes, Hydraulic
Filed Feb 9, 201189,580 milesNY

I EXPERIENCED A BRAKE LINE FAILURE ON MY 2002 CHEVROLET AVALANCHE 1500 4X4 WHILE VACATIONING IN FLORIDA. ON SUNDAY, FEBRUARY 6, 2011, I NOTED THAT THE BRAKE PEDAL FEELY SPONGY. UPON INVESTIGATION, I NOTED A LEAKAGE BEHIND THE DRIVER SIDE FRONT TIRE. WHEN I CHECKED THE BRAKE FLUID RESERVOIR IT WAS BELOW THE NORMAL LEVEL. AN INSPECTION OF THE BRAKE LINES INDICATED SEVERE RUST AND CORROSION. I HAD TO DRIVE TO THE NEAREST REPAIR SHOP AND RENT A CAR UNTIL THE REPAIR WAS COMPLETE. *TR

Steering
Filed Jan 9, 201160,067 milesOH

02' CHEVY AVALANCHE 60K MILES, I PURCHASED THIS TRUCK IN NOV.2010 IT IS JAN. 2011 NOT MORE THEN 45 DAYS AFTER PURCHASE, THE STEERING IS PROGRESSIVELY GETTING WORSE, GRINDING NOISE, TURNING NOISE, UNBEARABLE TO DRIVE AND DANGEROUS TO DRIVE. CONTACTED DEALER TO CORRECT, DEALER HAS NOT CONFIRMED WHAT WILL BE DONE YET? THIS IS NOT NORMAL WEAR AND TEAR TYPE OF ISSUE, FACTORY RECALL TYPE OF ISSUE. *TR

Service Brakes, Hydraulic
Filed Jan 9, 2011125,000 milesNY

I WANTED TO ADD TO THE COMPLAINT ABOUT BRAKE EROSION ON 2002 CHEVY AVALANCHE. MY FRONT BRAKE LINE BLEW OUT WHEN BRAKING. I NEARLY MISSED THE CAR IN FRONT OF ME THAT WAS STOPPING WHEN I DROVE OFF THE SIDE OF THE ROAD. I'VE ALSO HAD TO REPLACE NEARLY ALL MY BRAKE LINES DUE TO LEAKS. I LIVE IN UP-STATE NEW YORK. *TR

Parking Brake
Filed Jan 3, 2011TX

EMERGENCY BRAKES CONTINUE TO FAIL ALTHOUGH RARELY USED. REPAIRS NEVER LAST. IT IS IMPOSSIBLE TO REPAIR A DESIGN FLAW. NHTSA IS JUST LIKE THE SEC IN THAT THEY HAVE DROPPED THE BALL ON THIS ONE. THIS IS A VERY,VERY COMMON FAILURE ON THE AVALANCHE. THE EMERGENCY BRAKE IS NOW CALLED A PARKING BRAKE ON THE COMPLAINT FORM AND MOST PEOPLE STOP AT "BRAKE,HYDRAULIC" INSTEAD OF SCROLLING FURTHER DOWN. THE FORM SHOULD HAVE THE SELECTION---"BRAKE,EMERGENCY" , BUT IT DOESN'T. THEREFORE , THERE IS NO EMERGENCY. *TR

Fuel System, Gasoline
Filed Nov 22, 2010110,000 milesKS

2002 CHEVROLET AVALANCHE FUEL PUMP HAS QUIT FOR THE THIRD TIME IN 3 YEARS. ORIGINAL PUMP FAILED AT 110,00 MILES THE NEXT 2 DELPHI REPLACEMENTS EACH LASTED ABOUT 10,000. *TR

Service Brakes, Hydraulic
Filed Oct 26, 201093,000 milesPA

RE: CHEVROLET AVALANCHE BRAKE FAILURES... THE BRAKE LINES ON CHEVROLET TRUCKS ARE MADE OF A MATERIAL THAT IS NOT RUST RESISTANT AND LEADS TO BRAKE FAILURES SUCH AS IT DID ON MY 2002 AVALANCHE... ALTHOUGH MY FAILURE HAPPENED AT LOW SPEED, IT IS A DEFINITE SAFETY CONCERN FOR OWNERS OF THESE GM PRODUCTS. HUNDREDS OF COMPLAINTS ARE LISTED ON VARIOUS WEB SITES DETAILING THIS PROBLEM, ONE THAT GM WILL NOT HONE UP TO BECAUSE THE REPAIR BILL TO REPLACE THE ENTIRE BREAK LINE SYSTEM COSTS OWNERS OVER $800.00 AT A GM DEALER. PLEASE LOOK INTO THIS GM FAILURE TO PUT RUST RESISTANT MATERIALS ON THIS VERY IMPORTANT PART OF ANY VEHICLE. *TR

Service Brakes, Hydraulic
Filed Sep 23, 201057,490 milesPA

ON 07/27/2010 I WAS DRIVING MY CHEVY AVALANCHE, 2002, WITH 57000 MILES ON IT. I CAME TO A STOP SIGN AND THE BRAKES FAILED. I INVESTIGATED AND THE DRIVERS SIDE REAR HARD BRAKE LINE HAD RUSTED THROUGH. I REPLACED BOTH REAR LINES, BLED THE BRAKES DROVE THE TRUCK TO TEST THE BRAKES AND THE DRIVERS FRONT HARD LINE BLEW OUT, IT HAD AN 1/8 INCH HOLE RUSTED IN IT. *TR

Service Brakes, Hydraulic
Filed Sep 18, 2010120,000 milesMA

THE BRAKE LINES ON MY 2002 CHEVROLET AVALANCHE ARE SEVERELY CORRODED (RUSTED). I ALREADY HAD A TEN-FOOT SECTION OF THE TUBING REPLACED THIS SUMMER. SINCE A 'HARD STOP' LAST WEEK, MY BRAKE PEDAL NOW HAS A SOFT MUSHY FEEL, AND BRAKING DISTANCES ARE LONGER. ANOTHER SECTION OF THE BRAKE LINES SEEMS TO HAVE 'BURST' AND IS LEAKING BRAKE FLUID. I'M TAKING IT BACK TO THE SHOP TO HAVE THE ENTIRETY OF THE BRAKE LINES REPLACED. HOPING I'LL EVENTUALLY BE ABLE TO GET THE COST OF THIS REPAIR COVERED BY GM, AS I DON'T THINK THESE SHOULD FAIL (EVER), EVEN AFTER THE WARRANTY HAS EXPIRED. *TR

Air BagsCrash
Filed Sep 14, 2010106,000 milesCA

TL* THE CONTACT OWNED A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT THE DRIVER RAN A RED LIGHT AND ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. NONE OF THE FOUR AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE POLICE RESPONDED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS IN THE POSSESSION OF THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Service Brakes, Hydraulic
Filed Aug 16, 2010105,500 milesNC

TRUCK SITTING IN YARD AND BRAKE LINE FAILED. *TR

Structure › Frame and Members
Filed Aug 8, 201048,000 milesME

FRAME CORRODED/BUCKLED; BRAKE FAILURE(HAD A NEAR ACCIDENT) DUE TO RUST. 2002 CHEVY AVALANCHE, WELL CARED FOR 48,000 MILES. NEVER SEEN THIS ON ANY OTHER VEHICLE I HAVE OWNED. $6,000 DOLLAR REPAIR. GM WON'T LOOK INTO/ADDRESS PROBLEM. I HAVE READ NUMEROUS MESSAGES ON THIS SAME PROBLEM WITH GM VEHICLES. IT IS NOT AN ISOLATED INCIDENT. HAD TO REPLACE BRAKE LINES TWICE(RUST) AND NOW THE FRAME! *TR

Tires › Temporary/Emergency Spare Tire
Filed Jul 20, 2010145,000 milesMO

THE SPARE TIRE RETAINING CABLE BROKE CAUSING A NEAR COLLISION WITH A MOTORCYCLE FOLLOWING, AT A SAFE DISTANCE. THE SPARE TIRE DROPPED OFF AT HIGHWAY SPEED. THE ENTIRE HOIST ASSEMBLY WAS REPLACED AND THE PART IS NOT AVAILABLE. SERVICE MANAGER SAID HE HAD SEEN THIS PROBLEM BEFORE. *TR

Latches/Locks/Linkages › Hood › Latch
Filed Jun 17, 201050,000 milesMI

TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THE HOOD LATCH RELEASE WAS RUSTED. THE DEALER ADVISED THE RUST WAS NOT SEVERE ENOUGH WHERE THEY WOULD TAKE ANY LIABILITY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.

Parking Brake
Filed May 1, 201025,000 milesTX

2002 CHEVY AVALANCHE, PARKING BRAKE WEARS OUT AND FAIL WITH OUT BEING USED. REPLACED UNDER WARRANTY AND IT FAILED AGAIN WITHIN 3 MONTHS, HAS NOT WORKED SINCE. I FEEL MY SAFETY IS AT RISK, BUT CANNOT AFFORD TO REPAIR EVERY 3 MONTHS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Avalanche 1500 → · Every Avalanche 1500 year → · How the figures are calculated →