No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Trailer Hitches19V490000
Filed Jun 25, 2019290 vehiclesCharles Machine Works Inc
Defect. Charles Machine Works Inc (Charles Machine) is recalling certain 2018 Ditch Witch VT17, 2018-2019 VT20 and VT24 trailers. The lock nuts that attach the hitch to the trailer may be insufficient to clamp the load after the hitch height has been adjusted.
Risk. Without a sufficient clamp load, the hitch may unexpectedly detach from the trailer, increasing the risk of a crash.
Remedy. Charles Machine has notified owners, and will provide new hardware, free of charge. The recall began June 28, 2019. Owners may contact Charles Machine customer service at 1-800-654-6481. Charles Machine's number for this recall is ID0568989.
Service Brakes, Electric19V487000
Filed Jun 21, 2019796 vehiclesCharles Machine Works Inc
Defect. Charles Machine Works Inc. (Charles Machine) is recalling certain 2018-2019 Ditch Witch VT9, VT12, VT14, VT17, VT20 and VT24 trailers. The brake wire terminals may have been improperly crimped, which can result in the trailer brakes failing to apply when commanded.
Risk. If the trailer brakes do not apply as expected, the distance required to stop the trailer may be lengthened, increasing the risk of crash.
Remedy. Charles Machine has notified owners, and dealers will replace the brake terminals with a machine terminal, free of charge. The recall began June 25, 2019. Owners may contact Charles Machine customer service at 1-800-654-6481.
Filed Mar 1, 201959 vehiclesCharles Machine Works Inc
Defect. Charles Machine Works, Inc (Charles) is recalling certain 2019 Ditch Witch VT24 trailers. The axle bearings may not have been greased.
Risk. The ungreased axle bearings could result in a wheel locking up, affecting vehicle handling and increasing the risk of crash.
Remedy. Charles will notify owners, and dealers will inspect the axles for the affected batch number and rework the hubs with new seals and bearings, as necessary, free of charge. The recall began March 25, 2019. Owners may contact Charles customer service at 1-800-654-6481. Charles' number for this recall is ID0555609.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 25, 2019. Source: NHTSA Office of Defects Investigation.