2009 Chalet Arrowhead

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Structure › Body	1		0	0	0

1 safety recall

Part 573 reports

Latches/Locks/Linkages13V436000

Filed Sep 17, 20133,500 vehiclesChalet Rv

Defect. Chalet RV is recalling certain model year 2006-2013 TS116, 1860, 1865, Aspen, Alpine, Arrowhead, and XL A-frames, travel trailers, and truck campers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Risk. If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy. Chalet RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Chalet RV at 1-541-791-4610 or Fastec at 1-800-837-2505.

What owners reported

Newest filings

Structure › Body

Filed Oct 1, 2015100,000 milesAZ

I HAD THE PASSENGER SIDE TIRE ON THE CAMPER DELAMINATE WHILE GOING ABOUT 75MPH (THE SPEED LIMIT) WITH RESULTING SHAKING, THE LEAF SPRING BROKE AND AXLE BENT. THE ENTIRE CAMPER SEPARATED FROM THE FRAME AND FLEW IN THE AIR AND LANDED ABOUT 100 FEET FROM THE FRAME. THE CAMPER WAS SECURED WITH MULTIPLE SCREWS, ALL OF WHICH CAME LOOSE EXCEPT ONE THAT BROKE. THE PICTURE OF THE CAMPER AND FRAME ARE AFTER BEING TOWED TO WRECKING YARD.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2009

Year	Complaints	Recalls	Assessment
2013	0	1	Routine
2012	0	1	Routine
2011	0	1	Routine
2010	0	1	Routine
2009 — this page	1	1	Routine
2008	0	1	Routine
2007	0	1	Routine
2006	0	1	Routine

Compare every Arrowhead year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 17, 2013. Source: NHTSA Office of Defects Investigation.