Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer10V626000
Filed Dec 17, 20102,360 vehiclesCarriage, Inc
Defect. CARRIAGE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. CARRIAGE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 9, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment › Recreational Vehicle/Trailer08V260000
Filed Jun 10, 2008187 vehiclesCarriage, Inc
Defect. CARRIAGE IS RECALLING 187 MY 2001-2002 CARRRI-LITE, MY 1999-2001 CARRIAGE, MY 2000-2002 CARRIAGE LS AND MY 1999-2001 ROYALS RECREATIONAL VEHICLES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy. CARRIAGE IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR CARRIAGE AT 574-642-3622.
Equipment › Recreational Vehicle/Trailer07V424000
Filed Sep 4, 200788 vehiclesCarriage, Inc
Defect. ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. CARRIAGE WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CARRIAGE AT 1-574-642-4145.
What owners reported
Newest filings
Suspension
Filed Sep 3, 200925,000 milesWI
TIRE BLOW OUT, TIRES REPLACED AND UNIT REPAIRED. SPRING OF 2003. MAY 31, 2009 BLOW OUT AGAIN, SAME SIDE. TIRES REPLACED AND WHEN I HAD AN ALIGNMENT DONE. THE REPAIR PLACE SAID THE SUSPENSION WAS DEFECTIVE AND WAS MODIFIED AFTER BEING USED FOR A YEAR. THE ASSEMBLY ALLOWED THE TIRE TO COME IN CONTACT WITH THE SHOCK CAUSING THE TIRE TO FAIL. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2010. Source: NHTSA Office of Defects Investigation.