VEHICLE HAD BEEN EXPERIENCING TRANSMISSION "SHUDDER". ON HIGHWAY APPEARED TRANSMISSION 'JUMPED OUT OF GEAR AND BEGAN SHIFTING" VEHICLE TAKEN TO DEALER AND DEALER ADVISED OF TSB #060730020 & 060730030 TO WHICH GM HAS ADDED THAT IF VEHICLE IS OVER CERTAIN MILEAGE (APPROX 42000) THEN TORQUE CONVERTER IS REPLACED AND FLUIDS CHANGED. DEALER ADVISES TORQUE CONVERTER HAS FAILED, NO ASSISTANCE COMING FROM DEALER OF MANUFACTURER-REPAIR COST IS IN EXCESS OF $5000 THIS IS A KNOWN PROBLEM PARTICULAR TO THESE VEHICLES AND GM HAS HAD NUMEROUS COMPLAINTS. *TR
2005 Cadillac STS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
CAR SHUTS OFF WITHOUT WARNING GOING DOWN THE FREEWAY AT 70 MPH. MUST GET OUT OF HARMS WAY COME TO COMPLETE STOP PUT IN PARK AND RESTART. WHEN CAR SHUTS DOWN LOSS OF POWER STEERING, POWER BRAKES, RADIO, GAUGES AND LIGHTS. THIS HAS HAPPENED SEVEN TIMES. GM CADILLAC CUSTOMER SUPPORT IS WORKING ON IT CASE NO [XXX]EMPLOYEE [XXX] PHONE 1-866-790-5700 EXT [XXX] HOWEVER TEC IN DETROIT WANTED TO USE A BRAND NEW SWITCH REPLACEMENT THEY OVERNIGHTED TO VAN CADILLAC IN KANSAS CITY HOWEVER[XXX] NOR I CAN FIND OUT IF THEY USED IT OR A RECONDITIONED ONE FROM STOCK AS REPAIRS WERE COMPLETED BEFORE SHIPMENT ARRIVED. SERVICE MANAGER [XXX]PHONE 816-454-6666 WILL NOT RETURN CALLS AND I AM AFRAID TO HAVE MY WIFE DRIVE IT AGAIN UNLESS IT HAS BEEN REPAIRED ACCORDING TO THE GM TECH TEAM IN DETROIT. THEY WILL NOT TELL ME IF THIS HAS HAPPENED BEFORE AND IS A RECALL PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
REAR DIFFERENTIAL VERY WET AND LEAKING IN GARAGE. CALLED GM WAS ASK SEVERAL QUESTIONS AND TOLD TO CARRY IT TO CREST CADILLAC, HOOVER,AL AND LET THEM CHECK PROBLEM. WAS TOLD NOT TO LET THEM FIX IT AND GM WOULD CALL ME TO SEE WHAT I WAS TOLD. I DID CARRY IT TO CREST CADILLAC AND WAS TOLD IT IS THE REAR PINION SEAL AND IS VERY COMMON. GM CALLED ME BACK AND ASK WHAT THEY SAID AND ASK SEVERAL QUESTION AGAIN THEN TOLD ME IT IS NOT COVERED UNDER ANY RECALL AND WOULD NOT HELP WITH REPAIR. *JB
THE ABOVE VEHICLE WAS RECENTLY IN A SHOP FOR BRAKE PAD REPLACEMENT WHEN MY MECHANIC DISCOVERED THAT THERE WAS A LEAK OF LUBRICANT IN THE REAR END OF THE AUTOMOBILE. UPON FURTHER INSPECTION HE DISCOVERED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE AUTOMOBILE HAS JUST 60,000 MILES. AFTER CHECKING THE NHTSA HE FOUND THAT A RECALL, GM RECALL NUMBER 07204 HAD BEEN ISSUED FOR THIS VERY PROBLEM. HOWEVER, WHEN I PRESENTED THE VEHICLE FOR REPAIR THIS MORNING AT MARION CHEVROLET CADILLAC THEY REFUSED TO COVER THE PROBLEM UNDER THE RECALL STATING THE VIN DOES NOT MEET THE RECALL RANGE. I FIND IT UNTENABLE THAT GM COULD RECALL NEARLY 300,000 VEHICLES FOR THIS VERY ISSUE BUT REFUSE TO COVER AN IDENTICAL PROBLEM IN A VEHICLE THAT DOES NOT MEET THE VIN RANGE SET BY GM. *TR
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR WHEEL AXLE PINION SEAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) AND DENIED ASSISTANCE WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.
I WAS DRIVING NORTH ON I-95 IN VIRGINIA WHEN I HEARD A LOUD POP AND SUDDENLY REALIZED THAT THE GLASS PART OF MY SUNROOF HAD TORN AWAY COMPLETELY. LUCKILY NO ONE WAS BEHIND ME AT THE TIME. THE SEALANT THAT HOLDS THE GLASS IN PLACE HAD FAILED. THE SUNROOF WAS CLOSED AT THE TIME THIS HAPPENED. THIS IS A SERIOUS PROBLEM. *TT
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE ENGINE WAS RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ,ONLY TO HAVE IT STALL AGAIN. THE CONTACT TOOK THE VEHICLE TO A AUTO REPAIR STOP FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID NOT READ ANY CODES. THE CONTACT STATED THAT AFTER RE-FUELING THE VEHICLE, THE FUEL GAUGE WOULD NOT READ THE CORRECT FUEL AMOUNT AND THE VEHICLE WOULD NOT RESTART. THE CONTACT NOTICE A NHTSA CAMPAIGN I.D. NUMBER 06V020000 (FUEL SYSTEM, GASOLINE:DELIVERY) AND THEN CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN NUMBER WAS INCLUDED INCLUDED IN THE RECALL. THE CONTACT STATED THE VEHICLE HAD EXPERIENCED THE SAME FAIULRES STATED IN THE RECALL. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT HE NOTICED AN ABNORMAL LEAKAGE OF FLUIDS FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE REAR AXLE PINION SEAL NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,540 AND THE CURRENT MILEAGE WAS 58,000. 1ST CONTACT ON 6-2-10 CASE #[XXX]. 2ND CONTACT ON 6-21-11 CASE #[XXX]. TOTAL COST FOR REPAIR WAS $269.59 WHICH WAS COMPLETED ON 6-10-10 PER TECHNICAL SERVICE BULLETIN #07-04-20-003A. UPDATED 10/11/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THERE WAS NO PREVIOUS INDICATOR OF A TROUBLE CONDITION--FIRST INDICATION OF TROUBLE WAS MIS-FIRING---LONG STORY SHORT---A COMPLETE ENGINE OVER HAUL (RINGS, BEARINGS ETC.) WAS MADE AWARE THAT THESE CARS NORMALLY USE 1 QT OIL PER 2000 MILES---THERE IS NO WARNING FOR LOW OIL LEVEL ON THE DASH OR DIC OTHER THAN REMAINING OIL LIFE, WHICH WAS OK--AN EXTENDED WARRANTY COVERED THE REPAIRS THE CAR HAD BETWEEN 68K-69K MILES AND HAD BEEN MAINTAINED AS REQUIRED BY THE DEALERSHIP---- *TR
2005 STS CADILLAC. CONSUMER STATES VEHICLES WAS INVOLVED IN AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY *TGW
THE CAR HAS HAD SEVERAL DOCUMENTED ELECTRICAL AND MECHANICAL FAILURES. OVER THE PAST 2 YEARS THE CAR HAS BEEN SHUTTING DOWN AUTOMATICALLY IN THE MIDDLE OF TRAFFIC. THE DISPLAY SHOWS 'ENGINE POWER REDUCED' AND IS FOLLOWED BY OTHER MESSAGES LIKE 'SERVICE ANTI-LOCK BRAKE SYS' OR 'SERVICE RADAR' OR SERVICE STABILITY SYS AND TRACTION CONTROL.' BEFORE THE CAR SHUTS DOWN THE TRACTION CONTROL IS AUTOMATICALLY DISABLED. I HAVE HAD TO BRING THE CAR IN FOR THE SAME SYMPTOM 4 DIFFERENT TIMES. THE IN-SERVICE DATES THAT WERE DESCRIBED AND DOCUMENTED FOR THIS PROBLEM ARE AS FOLLOWS: 1.)FEBRUARY 22, 2008 ' 'POOR DRAG ON C102 CONNECTOR UNDER HOOD' 2.)APRIL 24, 2009 ' 'FAILED CONVERTER' 3.)OCTOBER 1, 2009 ' 'ECM FAILED' 4.)MAY 5, 2010 ' 'REPROGRAM PCM' ALL OF THE ABOVE WERE SERVICED BY CLASSIC CADILLAC SAAB. EACH TIME THEY FIX SOMETHING NEW BUT THE SAME SYMPTOM CONTINUES TO OCCUR. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY WHEN TRAVELING IN THE CAR, ESPECIALLY WHEN IT HAS SHUTDOWN NUMEROUS TIMES BOTH ON A HIGHWAY AND IN THE MIDDLE OF AN INTERSECTION. THE CAR HAS BECOME A SEVERE LIABILITY FOR BOTH ME AND MY FAMILY. SOMETIME IN DECEMBER 2010 THE CAR HAD SHUTDOWN AGAIN AND THE ENGINE LIGHT HAS BEEN ON AND OFF SINCE THEN. *TR
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE STARTED MOVING TO THE LEFT WITHOUT THE CONTACT BEING ABLE TO CONTROL IT. THE CONTACT TAKE THE VEHICLE TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE WHEN THE CONTACT HEARD A DRAGGING NOISE COMING FROM THE FRONT TIRE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS INSPECTED WHERE THE CONTACT DISCOVERED THAT THE FRONT PASSENGER TIRE WAS TILED IN AN INWARD POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,400.
I OWN A 2005 CADILLAC STS. I NOTICE A LOUD RATTLING NOISE FOLLOWED BY SLUGGISH AND STALLING ENGINE WHILE IN THE MIDST OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND TOLD ME THERE WAS A PROBLEM WITH MY TIMING CHAIN. WHILE AT THE DEALERSHIP AT LEAST 3 OTHER CARS OF THE SAME TYPE COMPLAINED OF THE SAME PROBLEM. THIS IS NOT SAFE WHILE THE CONSUMER IS DRIVING AND THE CAR BEGINS TO STALL AT 55 OR 60 MPH. THIS REPAIR COSTS OVER $3100.00. *TR
HIGH BEAM HEADLIGHTS OUT OF ADJUSTMENT LEFT SIDE WAY HIGH AND TO THE LEFT LIGHTS UP TREES NOT ROAD. RIGHT SIDE WAY TO HIGH. PER CADILLAC AND DEALER NO ADJUSTMENT IS POSSIBLE. ONLY ADJUSTMENT IS ON LOW BEAMS, NONE FOR HIGH BEAMS. COMPLAINTS TO CADILLAC WENT NO PLACE. AFTER MANY E-MAILS FINALLY TALKED TO A REAL PERSON AND WAS OFFERED $200.00 OF SERVICE WORK TO GO AWAY, I TURNED IT DOWN, PER CADILLAC THEY WOULD NOW CLOSE MY COMPLIANT OUT. I DRIVE ON COUNTY ROADS, TWO LANE FARM COUNTY AND THE HIGH BEAMS DO NOT LIGHT UP THE ROAD AHEAD OF MY CAR, ONLY TREE TOPS TO THE LEFT. PER CALIF LAW ALL HEADLIGHTS MUST BE ADJUSTED PROPERLY, IF NO ADJUSTMENTS IS ON THE HIGH BEAMS IT IS AGAINST CALIF STATE LAW BUT CADILLAC WILL NOT DO ANYTHING TO CORRECT THIS.
STEERING WHEEL MAKES THUMP/CLUNK SOUND WHEN TURNING OR GOING OVER BUMPS WHICH CAUSES STEERING WHEEL HAVE WIGGLE/LOOSE. STEERING WHEEL IS ALSO MAKING RUBBING SOUND WHEN WHEEL IS TURNED SLOWLY IN ANY DIRECTION. I HAD MY LOCAL DEALER LOOK INTO THIS AND THEY CONCLUDED THAT WHEEL NEEDED TO BE GREASED. THE THUMP/LOOSE STEERING WHEEL PROBLEM CONTINUED AND I ENDED UP TAKING VEHICLE TO ANOTHER CADILLAC DEALER NEARBY. I EXPLAINED TO ADVISOR OF CONTINUING PROBLEM AND INFORMED THEM THAT ANOTHER DEALER ATTEMPTED TO REPAIR. I WAS TOLD BY ADVISOR THAT PROBLEM WAS WORN TIRES. I EXPLAINED TO ADVISOR THAT VEHICLE HAD THIS PROBLEM WHEN CAR WAS PURCHASED WITH NEW TIRES. I REPLACED THE TIRES TWO MONTHS AGO PER DEALER'S RECOMMENDATION AND PROBLEM IS STILL CONTINUING AND GETTING WORSE.
I PURCHASED A 2005 STS AND HAD IT FOR 1 YEAR WHEN THE TRANSMISSION WENT OUT. IT HAD JUST PASSED THE 50K WARRANTY. I TOOK IT IN AND HAD IT CHECKED, THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD TO DRIVE WITH THE MECHANIC AND SHOW HIM WHAT WAS WRONG. I WENT TO THE MAIN COMPANY AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I NOW HAVE AN STS SITTING IN MY GARAGE, NOT ABLE TO DRIVE ANYWHERE. I FOUND OUT THE TRANSMISSION WAS ONLY 1/2 FULL FROM THE FACTORY BUT CAN NOT PROVE IT. I AM VERY, VERY DISGUSTED WITH THE CADILLAC COMPANY. I COULD HAVE BOUGHT A CHEAP CAR THAT WOULD HAVE OUT LASTED THIS CAR BY YEARS.. *TR
DAUGHTER DRIVING ON CONCRETE HI-WAY AT 50 MPH., HEARS NOISE BY PASSENGER SIDE REAR TIRE AREA. REAR END LOCKS AS IF BRAKES WERE APPLIED BUT WERE NOT. CAR SLIDES OUT-OF-CONTROL . HER AND HER PASSENGERS ARE NOT INJURED. HAD TO SHIFT CAR FROM FORWARD TO REVERSE 2-3 TIMES, CAR MAKES CLUNK NOISE, THEN IT FREES ITSELF SHE DRIVES OUT OF DITCH. NOT SURE WHAT HAPPENED THEY DRIVE AT LOWER SPEED CARS REAR END LOCKS AGAIN FOR 2-3 SECONDS THEN FREES ITSELF BUT MAKES GRINDING NOISES.TAKE TO GMAC SERVICE CENTER TOLD REAR DIFFERENTIAL FAILED. FOUND OUT ABOUT RECALL: NHTSA ID # 07V58900. CADILLAC REP. SAID OUR CARS VIN # IS NOT INVOLVED IN RECALL. FOUND RECALLED VIN #'S AND OUR CARS VIN # IS INSIDE THE RECALLED NUMBERS BRACKET. *TR
TL* THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A CLANKING NOISE OUTSIDE OF THE VEHICLE, AND THEN HE LOSS VEHICLE CONTROL. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OUT OF A ROADSIDE DITCH TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE REAR PASSENGER SIDE DIFFERENTIAL. HOWEVER HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY;AXLE SHAFT;SEAL). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 162,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 CADILLAC STS. DURING BRAKE APPLICATION, HE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. AS A CONSEQUENCE HE CRASHED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THE TECHNICIANS COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
LETTER ON BEHALF OF CONSTITUENT REGARDING THE PROBLEM OF RAPID DECELERATION WHEN THE RADAR CONTROLLED CRUISE CONTROL IS ENGAGED. *NJ THE CONSUMER STATED THE VEHICLE SUDDENLY DISENGAGES AND IT IMMEDIATELY SLOWS DOWN. THE LOCAL DEALER WAS UNABLE TO FIND THE PROBLEM AND SUGGESTED REPLACING THE ENTIRE SYSTEM AT A COST OF $4,300-5,000 DOLLARS. *JB
FRONT WINDSHIELD ON 2005 CADILLAC STS IS DELAMINATING ALONG THE TOP AND SIDE EDGES. SEEMS TO BE GETTING WORSE OVER TIME I.E. MORE BUBBLES AND MORE DELAMINATION. I AM CONCERNED THAT THIS MANUFACTURING DEFECT IS EFFECTING THE STRENGTH INTEGRITY OF THE WINDSHIELD AND IMPAIR VISION THROUGH THE WINDSHIELD. CADILLAC HAS REFUSED TO REPAIR THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE HE WAS DRIVING INTO A PARKING SPACE THE DRIVER SIDE WHEEL FEEL OFF OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO REFUSED TO REPAIR THE VEHICLE PER THE WARRANTY. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THIS IS THE SECOND TIME THE WHEEL FELL OFF OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE HAZARD LIGHTS WERE INOPERATIVE. THE DEALER STATED THAT THE NEGATIVE BATTERY CABLE WAS LOOSE. THE VEHICLE IS CURRENTLY OUT OF THE SHOP; HOWEVER, THE CONTACT IS CONCERNED ABOUT THE ISSUE AND NO LONGER WANTS THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
MY CADILLAC STS MAKES A FARTING NOISE AT TIMES. CADILLAC CANNOT TELL ME WHAT IS CAUSING THIS NOISE. *TR
I HAVE RUST IN MY CAR AND UNDER THE BOTTOM. CADILLAC STATES THIS IS NORMAL AND THEY CANNOT DO ANYTHING UNTIL THERE IS A HOLE IN THE VEHICLE. THEY RELY ON THE DEALERS FEEDBACK. THE DISTRICT MANAGER IN THE AREA IS OF NO USE. THE DEALER OVER RIDES HIS DECISIONS. WHAT DOES GMC PAID THIS FELLOW FOR? *TR
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 15 MPH, THE SYBILLA TRACK LIGHT ILLUMINATED AND THE REAR OF THE VEHICLE BEGAN SLIDING TO THE LEFT. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE LIGHT ILLUMINATED AGAIN. THE VEHICLE STRUCK THE GUARDRAIL AND CAUSED $7,014.75 WORTH OF DAMAGE. THE CONTACT WAS INJURED. THE ABS DID NOT MALFUNCTION AT ALL. ONSTAR STATED THAT THE YAW RATE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A BODY SHOP IN SPRINGFIELD, VA. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,880.
REAR WINDOW OF 2005 CADILLAC STS SHATTERED FOR NO APPARENT REASON; THIS HAS HAPPENED ON A GMAC LEASED VEHICLE I TURNED IN TO THE DEALER. THE WINDOW SHATTERED AFTER SITTING ON THE DEALER LOT 10 DAYS AWAITING GMAC INSPECTOR. UPON OPENING THE DOOR, HE REPORTS HEARING A CRACK AND THE REAR WINDOW SHATTERED AS HE OPENED THE DOOR. DURING THIS 10 DAYS, THE VEHICLE SAT THROUGH SNOW ICE AND RAIN WITH TODAY'S TEMPERATURE SPIKING TO THE 60 DEGREE MARK. *TR
I BOUGHT A 2005 STS CADILLAC FROM OAKLAND AUTOMALL, TWO WEEKS LATER AS I WAS ENTERING THE FREEWAY, AND I FOUND MYSELF WITHOUT ANY STEERING, THE STEERING MECHANISM (FOR NO GOOD REASON BROKE) I SKIDDED ACROSS TWO LANES OF TRAFFIC (I'M REALLY LUCKY TO BE ALIVE) MY CAR HIT THE GUARD RAIL ON THE OTHER SIDE OF THE FREEWAY AND CAME TO A STOP, I REPORTED THIS TO THE GENERAL MANAGER AT CADILLAC HIS ANSWER TO MY CRIES WERE (SORRY ABOUT THAT), I HAVE PICTURES OF THE CAR AND HOW THE STEERING ROD BROKE, I'M REALLY AFRAID TO DRIVE THE CAR, ITS BEEN IN THE SHOP FOR OVER 30 DAYS, PLEASE HELP ME, NO ONE WANT TO HEAR MY CRIES. *TR
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE GAS TANK WAS FILLED WITH GAS AND THE FUEL GAUGE INDICATED THAT THE TANK WAS FULL. HOWEVER, IMMEDIATELY AFTER FILLING THE GAS TANK, THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED AN EMPTY TANK. THE FAILURE WAS NOTICED WHILE DRIVING 65 MPH. THE EMERGENCY ONSTAR BUTTON ACTIVATED AUTOMATICALLY. ONSTAR STATED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS AT THE DEALER FOR TEN DAYS AND WAS STILL UNSAFE TO DRIVE BECAUSE NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
FRONT CAR SEATS ARE MAKING A FARTING NOISE, I HAVE HAD IN THE DEALERSHIP 3 TIMES & EACH TIME THEY SAID THEY FIXED THE PROBLEM THEY HAVE NOT. ALSO, MY FRONT HEADLAMP HAS STRESS CRACKS IN IT THEY TOLD ME THEY ORDERED IT, WELL ITS BEEN 8 WEEKS & STILL NO HEADLAMP THE MANAGER WAS SUPPOSE TO CALL ME & NEVER HAS
LEFT FRONT BRAKE PADS RUB AGAINST SOMETHING , CAUSING ROTOR TO WARP AND DOING OTHER DAMAGE TO BRAKING SYSTEM. *AK
TL* THE CONTACT OWNED A 1995 CADILLAC STS. THE SPEEDOMETER INDICATOR MOVED WITHOUT THE VEHICLE BEING DRIVEN. WHEN THE THE SIGNAL LIGHTS WERE ACTIVATED THE RADIO LIGHTS BLINKED ON & OFF. THE AIR CONDITIONER IMMEDIATELY SWITCHED FROM COLD TO HOT AIR. THE CRUISE CONTROL ACTIVATED, BUT DID NOT WORK. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CURRENT MILEAGE IS 133,000, AND FAILURE MILEAGE WAS 96,000. *AK
2005 CADILLAC STS. CHECK ENGINE LIGHT COMES ON AFTER REPEATED ATTEMPTS TO FIX. CODE PO171, PO174. *TR
2005 CADILLAC STS AWD HAS REAR DIFFERENTIAL LEAK.*AK
VEHICLE PARKED IN GARAGE FOR 4 DAYS. CAR BATTERY WAS COMPLETELY DRAINED OF POWER. NEEDED TO BE RE-CHARGED. DEALERSHIP WAS UNABLE TO IDENTIFY CAUSE OF BATTERY LOOSING POWER. PROBLEM ORIGINALLY OCCURRED ON SEPTEMBER 25, 2006 SAME AS MARCH 2, 3007 - BATTERY COMPLETELY DRAINED OF POWER. CAR WAS TOWED TO DEALERSHIP - DEALERSHIP CLAIMED PROBLEM WAS BODY CONTROL MODULE (WOULD CAUSE HIGH BEAMS TO COME ON WHEN CAR WAS OFF) - REPLACED. *JB
TL*- THE CONTACT WAS DRIVING WHEN SHE LOST CONSCIOUSNESS FOR ABOUT 30 SECONDS. THE CONTACT BELIEVED THAT LOSS OF CONSCIOUSNESS WAS DUE TO FUMES IN THE PASSENGER COMPARTMENT. AT THE TIME OF THE INCIDENT THE VEHICLE WAS TRAVELING AT 40 MPH UNDER DRY CONDITIONS. AS A RESULT THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT SHE WAS UNAWARE THAT SHE WAS IN A CRASH, AND THAT THE AIR BAGS DEPLOYED. SHE REGAINED CONSCIOUSNESS BECAUSE OF THE GASES CAUSED BY THE AIR BAG'S DEPLOYMENT. THE CONTACT HAD THE CAR TAKEN TO THE DEALER TO CHECK IF FUMES WERE LEAKING INTO THE PASSENGER COMPARTMENT. THE CONTACT STATED THAT SHE HAS A POLICE REPORT FROM THE CRASH. *AK
I PURCHASED 2005 CADILLAC STS JULY 2006 AND WAS TOLD THAT I COULD ADD A GM NAVIGATION LATER HOWEVER NOW I AM FINDING OUT THAT THAT IS NOT POSSIBLE. I AM TOLD BY CADILLAC CUSTOMER SERVICE AS WELL AS DEALERSHIP PERSONNEL THAT IF THE CAR DOESN'T COME FROM THE FACTORY WITH NAVIGATION,IT CAN'T BE ADDED. I'M EXTREMELY DISAPPOINTED AT LEARNING THIS INFORMATION AFTER THE FACT. *NM
THE AIR DAM SHIELD ON A 2005 CADILLAC STS KEEPS FALLING DOWN AND DRAGGING ON THE PAVEMENT. THE CAR WAS BOUGHT IN JUNE 2005 AND THE FIRST INCIDENT HAPPENED IN JULY 2005. THE DEALER REPLACED THE SHIELD. THE SECOND INCIDENT HAPPENED IN AUGUST 2005 AND THE DEALER REATTACHED THE SHIELD. THE THIRD INCIDENT HAPPENED IN SEPTEMBER 2006 AND THE DEALER REPLACED THE SHIELD. THE DRAGGING OF THE SHIELD CAUSED SOME COSMETIC DAMAGE UNDER THE CAR AND THE NOISE OF THE DRAGGING WAS QUITE NOTICEABLE. *NM
WHILE DRIVING @ APPX 50 MPH ON APRIL 13 2006 WITH THE ROOF CLOSED AND THE AIR CONDITIONING ON SUN ROOF BLOWS OUT FROM PRESSURE INSIDE OF VEHICLE SENDING GLASS ALL OVER THE INSIDE AND OUTSIDE OF THE VEHICLE. NO ONE SUFFERED ANY PHYSICAL INJURIES ALTHOUGH MY WIFE WAS EXTREMELY SHAKEN. PICTURES ARE AVAILABLE UPON REQUEST. *JB
THE CONSUMER HAS PROBLEMS WITH THE VEHICLE NOT WANTING TO START. THE CONSUMER WAS TOLD THAT SINCE THE VEHICLE IS COMPLETELY ELECTRIC THAT SOMETIMES THE CIRCUITS OR TRANSMITTERS BLOW OUT, 2005 CADILLAC STS. *NM WHILE APPROACHING A RED LIGHT THE BRAKES FAILED AND THE VEHICLE'S SPEED INCREASED. THE CONSUMER PURPOSELY RAN INTO A DIVIDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED FOR 45 DAYS. *NM
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BACK GLASS IN THE REAR WINDSHIELD FRACTURED AND BROKE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR.
DT*: THE CONTACT STATED AFTER THE VEHICLE WAS LEFT PARKED FOR FIVE DAYS OR LONGER THE BATTERY NEEDED RECHARGED. THE FIRST TIME THE VEHICLE WAS TOWED TO A DEALERSHIP. AFTER THE VEHICLE WAS INSPECTED, THE DEALER WAS UNABLE TO IDENTIFY WHAT CAUSED THE BATTERY TO LOOSE POWER. THE PROBLEM CONTINUED TO OCCUR. THE BATTERY HAD NOT BEEN REPLACED ONLY RECHARGED.
DT*: THE CONTACT STATED WHILE DRIVING AT 45 MPH SMOKE WAS DETECTED INSIDE THE VEHICLE. FIFTEEN MINUTES LATER THE VEHICLE WAS ENGULFED WITH SMOKE. THE OCCUPANTS GOT OUT OF THE VEHICLE. AFTER A FEW MINUTES THEY GOT BACK IN THE VEHICLE AND DROVE IT HOME. THE VEHICLE WAS TAKEN TO A DEALERSHIP THE FOLLOWING MORNING, DIAGNOSTICS TEST WERE PERFORMED ON THE VEHICLE. THE PROBLEM WAS THE WIRING AND THE MODULE UNDER THE SEAT HAD MELTED. THE REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONSUMER WAS TOLD THE WIRING WAS ROUTED INCORRECTLY UPDATED 03/17/06. *JB
DT: THE CONTACT'S WIFE DROVE THE VEHICLE TO THE GROCERY STORE. SHE PARKED THE VEHICLE AND WENT IN THE STORE. WHEN SHE CAME OUT SHE NOTICED PEOPLE WERE LOOKING OVER AN EMBANKMENT. SHE REALIZED THEN THAT THE CAR HAD ROLLED BACKWARD OVER THE EMBANKMENT. A TOW TRUCK CAME AND PULLED THE VEHICLE UP, AND THEN THE CAR WAS DRIVEN HOME. THE ENGINEER AT THE DEALERSHIP CHECKED THE VEHICLE AND SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER THE CONTACT FELT THAT THE ELECTRICAL SYSTEM WAS FAULTY. *AK THE CONSUMER STATED THE VEHICLE HAS A NEW KEYLESS IGNITION SYSTEM WHICH ALLOWS THE VEHICLE TO BE LEFT IN NEUTRAL RATHER THAN PARK WHEN THE DRIVER EXITS THE VEHICLE. UPDATED 01/04/06. *JB
2005 CADILLAC STS INDICATOR ILLUMINATED ON THE DASHBOARD STATING "VEHICLE SPEED LIMITED TO 80 MILES PER HOUR". *TS ***NO ANSWER REQUIRED*** THE INDICATOR ILLUMINATED TWO DAYS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BECAUSE NO OTHER TROUBLE CODES WERE TRIGGERED. THE PROBLEM OCCURRED SEVERAL MORE TIMES BUT THE LAST TIME IT HAPPENED THE VEHICLE LOST POWER TO THE ENGINE WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE INDICATOR REMAINED ON UNTIL THE CONSUMER PULLED OVER, SHUT THE VEHICLE OFF THEN RESTARTED IT. AFTER THE VEHICLE WAS DRIVEN SEVERAL MORE MILES THE LIGHT CAME ON AGAIN AND THE VEHICLE CONTINUED TO PERFORM ERRATICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY STILL COULDN'T FIND ANY TROUBLE CODES. A SOFTWARE UPGRADE WAS PERFORMED BUT THAT DID NOT FIX THE PROBLEM. *NM
USE OF DRL. *JB
DT: PURCHASED A NEW VEHICLE THAT HAD AN ODD SMELL, BUT SOON BECAME OVERPOWERED WITH ITS STRONG ODOR. CONSUMER'S WIFE EYES WATERED FROM THE SMELL AND HER THROAT BURNED. TOOK VEHICLE TO DEALER FOR WHO TRIED TO REMEDY THE PROBLEM BY PLACING ODOR EATERS INSIDE OF THE TRUNK FROM WHERE THE SMELL WAS STRONGEST. THE ODOR WAS STRONGER WHEN VEHICLE WAS OUTSIDE IN HEAT OR HOT WEATHER. CONSUMER WAS CONCERNED THAT THIS MAY BE TOXIC. THE PROBLEM WAS ONGOING. CONTACTED GM , BUT THEY DID NOT ANSWER THE CONCERNS. VEHICLE CONTINUED TO SMELL OF ODORS. *AK *TT FRONT PASSENGER SIDE SEAT WAS SQUEAKING WITH SIDE TO SIDE MOTION. FRONT SEAT ADJUSTER ASSEMBLY REPLACED. *TT
VEHICLES VOICE RECOGNITION & BLUTOOTH TELEPHONE SYSTEM ARE UNSTABLE/UNUSABLE. VR SYSTEM RECOGNIZES STATED CXOMMANDS APPROX. 10% OF THE TIME. SYSTEM MISS-IDENTIFIES COMMANDS 90% OF THE TIME CAUSING IMPROPER/INCORRECT EXECUTION OF WRONG COMMAND. SERVICING DEALER STATES THIS IS A KNOWN ISSUE WITH ALL OWNERS AND THERE IS NO SERVICE BULLETINS OR FIX ACTIONS AT THIS TIME OR KNOWN. CADILLAC CUSTOMER ASSISTANCE CENTER IN RESPONSE TO A WRITTEN LETTER INFOMRS THEY HAVE NO KNOWLEDGE OF THIS BEING A MAJOR CONCERN AND INFERRED IT WAS A "USER" ISSUE IN PROPERLY OPERATING THE SYSTEM. RESEARCH AMONG CADILLAC OWNERS BOARDS SHOWS A LARGE SAMPLE OF OWNERS WITH SIMILIAR/SAME CONCERNS. BLUTOOTH SYSTEM WAS 100% UNREALIABLE WITH A QULAIFYING CELLULAR DEVICE AND COMPLETELY UNUSABLE. WITH A SECOND DEVICE SYSTEM PARTIALLY WORKS BUT USER ALSO EXPERIENCED A SYSTEM "LOCKUP" OF ALL USER FEATURES INCLUDING HARD KETS, TOUCHSCREEN AND STEERING WHEEL CONTROLS WHILE DRIVING AT HIGHWAY SPEEDS WHEN USING THE BLUETOOTH FEATURE ON ONE OCCASION. VEHICLE HAD TO BE STOPPED AND COMPLETELY SHUT DOWN TO REMEDY SITUATION WHICH HAS NOT AS YET REPEATED ITSELF. AGAIN CADILLAC WAS UNABLE TO ASSIST AND THE CCAC REPRESENTATIVE SAID ONLY A "FEW" PHONES ACTUALLY WORKED WITH THE SYSTEM THAT THEY KNEW OF. VEHICLE IS DESIGNED AROUND THE VR FEATURE FOR DRIVERS USE AND THIS HAS PROVED TO BE A MAJOR AREA OF CONCERN FOR US. STILL WORKING WITH CADILLAC BUT UNSURE OF WHAT RESOLUTION MAY BE...
PRETTY MUCH THE SAME AS COMPLAINT # 10120320 DT: CONTACT STATES THE VEHICLE'S VOICE RECOGNITION SYSTEM IS NOT WORKING. IF YOU STATE A COMMAND A MAJORITY OF THE TIME IT WILL EXECUTE A DIFFERENT COMMAND. ONCE A COMMAND HAS BEEN EXECUTED IT IS DIFFICULT TO STOP THE COMMAND. THE MANUFACTURER HAS ISSUED A FILE NUMBER(GM FILE NO. 1322945605) BUT NOT YET FIXED THE PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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