2011 Cadillac SRX complaints

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM. THE CONTACT USED THE HIGH BEAMS FOR ADEQUATE LIGHTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A REPLACEMENT BULB WOULD NOT ENHANCE THE LIGHTING. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET BUICK INC (1845 N STATE ST, NORTH VERNON, IN 47265, (812) 718-4368) WHERE THE CONTACT WAS INFORMED THAT THE PART WAS BACK ORDERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED A THIRD PARTY REGARDING FAILURE AND INFORMED THE REIMBURSEMENT DEADLINE HAD EXPIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000. *BF*JB

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT HE RECEIVED DOCUMENTATION FROM THE MANUFACTURER THAT THE DEFECT WAS BEING HANDLED BY A CONSULTING FIRM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BACK ON IT DOESN'T DO THIS. I CHECKED RECALLS AND IT SAYS MY VEHICLE DOESN'T HAVE ANY BUT WHO KNOWS IF THIS HAS BEEN FIXED IMPROPERLY BEFORE. I WAS DRIVING AND CARS WERE BEEPING THEN WHEN IT JUMPED I ALMOST HIT A CAR IN FRONT OF ME.

THE DRIVER SIDE HEAD LIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE MAKING NIGHT TIME DRIVING ALMOST IMPOSSIBLE. WE REPLACED THE BULB WITH TOP OF THE LINE ONE, AND WHEN THAT DID FIX THE PROBLEM, WE RETURNED IT TO THE DEALERSHIP TO HAVE THEM SERVICE IT. WE PICKED THE CAR UP AFTER THEY ALSO REPLACED THE BULB BUT THEY SAID FOR US TO CALL A CADILLAC DEALERSHIP TO FURTHER HELP US. THE CADILLAC DEALERSHIP CONFIRMED THERE WAS A RECALL ON MY EXACT MODEL AND INFOR.ED US THAT WE SHOULD BE RECEIVING A LETTER IN THE MAIL WITH FURTHER INSTRUCTIONS, BUT WE AS OF TODAY, HAVE NOT RECEIVED.

THE SERVICE STABILITRAK LIGHT COMES ON FREQUENTLY, THE TRANSMISSION WILL FEEL LIKE IT IS NOT ENGAGING & @ TIMES THE CAR WILL HAVE PRE-IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE.

HEADLIGHTS CONSTANTLY FOGGY ON INSIDE. BULB BRIGHTNESS INADEQUATE FOR NIGHT TIME DRIVING. DANGEROUS! *TR

WATER LEAKS THROUGH FRONT DRIVER SEAL TUBES. WHEN STATIONARY THE FLOOR GETS FLOODED WITH WATER. BEING LEAKING AS LONG AS I HAVE HAD THE CAR 2016 AUGUST. *TR

LOW BEAM HEADLIGHTS ARE SO DIM YOU CAN'T SEE AT NIGHT. ALREADY PUT IN NEW BULBS. WE JUST BOUGHT THE CAR ON 5/5/2020. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING WITH THE AIR CONDITION ACTIVATED, THE WINDOWS AND THE WINDSHIELD BECAME FOGGY. ADDITIONALLY, WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD AND THE WINDOWS BECAME FOGGY. THE CONTACT MANUALLY WIPED THE WINDSHIELD TO DRIVE SAFELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO CLASSIC CHEVROLET BUICK GMC CADILLAC (8020 BROADWAY ST #9165, GALVESTON, TX 77554, (409)744-5711. THE CONTACT WAS INFORMED THAT THERE WAS AN AVAILABLE SOFTWARE UPDATE HOWEVER, A DIAGNOSTIC COST WOULD BE ASSESSED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE COMPLAINTS OF THE DRAIN TUBES LEAKING. AS THE WEEK WENT ON I NOTICED THE CAR WAS STARTING TO GET MOLD. IT GOT SO BAD I COULDN'T DRIVE THE CAR BECAUSE IT WAS MAKING ME ILL WITH BREATHING ISSUES. I TOOK IT TO THE DEALERSHIP AND TOLD HIM IT WAS LEAKING AND THAT I RESEARCHED A BIT AND FOUND THAT THEY HAD ISSUES WITH THE TUBES AND HE SAID THEY WOULD NEED TO KEEP IT OVERNIGHT AND WOULD CHECK IT AND LET ME KNOW. HE CALLS THE NEXT DAY AND SAYS IT LOOKS LIKE ITS COMING FROM THE ROOF THEY WOULD NEED TO TAKE OFF THE HEADLINER AND PERFORM A LEAK CHECK TO VERIFY IF THAT WAS THE CAUSE. HE GAVE ME ANOTHER ESTIMATE THAT WAS TO INCLUDE THE VERIFYING AND LEAK TEST AND REPLACING THE SEATBELTS AND FRONT RUG FOR $6000 AND SUGGESTS I START AN INSURANCE CLAIM.I TELL HIM TO NOT TAKE THE HEADLINER OFF AND I WOULD CHECK INTO THE INSURANCE . WHEN I PICK IT UP HE HANDS ME AN ESTIMATE THAT ENDS UP ALMOST $8000.00! THEY HAD MY CAR OVERNIGHT AND DID NOTHING AND CHARGED ME $300 FOR LABOR! I TRY TO TURN IT IN TO INSURANCE AND THEY REJECT IT BECAUSE HE TELLS THEM HE DIDN'T ACTUALLY VERIFY THE LEAK EVEN THOUGH HE CHARGED ME. SO I AM STUCK WITH! THATS A BIG SAFETY ISSUE! MY CAR IS ACTUALLY KILLING ME SITTING IN IT. I

THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR

AT NIGHT THE HEADLIGHTS ARE SO DIM THAT IT'S VERY HARD TO SEE ANYTHING. THE HEADLIGHT ASSEMBLY HAS MOISTURE INSIDE OF IT AND IT MAKES IT HARD TO SEE.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE BEAM FROM THE FRONT HEADLAMPS WERE INADEQUATE FOR SAFE DRIVING IN LOW LIGHT CONDITIONS. TOWN & COUNTRY CAR AND TRUCK CENTER, INC. LOCATED AT (30 CRAFT DR, ALAMOSA, CO 81101) AND CADILLAC OF SANTA FE LOCATED AT (4450 CERRILLOS RD, SANTA FE, NM 87507) WERE CONTACTED AND AN ESTIMATE WAS PROVIDED FOR THE REPAIRS. THE CONTACT ALSO RECEIVED A CUSTOMER SATISFACTION LETTER THAT OFFERED TO PAY A PORTION OF THE COST OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.*DT*JB

THE TRUNK OF MY CAR IS NOT ACCESSIBLE. ONE DAY THE KEY FOB STOPPED WORKING. THE BUTTON ON THE DOOR GIVES NO ACCESS AS WELL. I'VE HEARD THERE WAS ONCE A RECALL ON THIS ISSUE BUT IT HAS EXPIRED. I HAVE NO ACCESS TO MY SPARE TIRE!! HOW CAN A RECALL EXPIRE!

DRIVING AN JUST DIM ON IT ON

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 2015 SRX MAY EXPERIENCE ISSUES THAT COULD CAUSE MOISTURE TO ACCUMULATE IN THEIR HEADLAMPS CAPSULE AND CAUSE HALOGEN HEADLIGHTS TO BECOME DIMMER OVER TIME. THEY STATE IN THE LETTER THAT THEY WILL ONLY REIMBURSE UP TO $1,600 FOR THE REPAIR. THE REPAIR IS $2,600. THEN THEY SAID THE CLAIM FORM HAS TO BE SUBMITTED BY MAY 28, 2020. NONE OF THE DEALERSHIPS HAVE THE HEADLIGHTS BECAUSE THEY ARE ON BACK ORDERS. THEY TOLD ME THEY MAY NOT GET THE HEADLIGHTS BY THAT TIME. IN OTHER STATES LAWSUITS HAVE BEEN FILED WHERE CADILLAC DID NOT WIN. IN THOSE LAWSUITS IT WAS NOTED THAT CADILLAC WAS AWARE OF THIS DEFECT AND IGNORED IT. I'M ASKING THAT YOU PLEASE ORDER CADILLAC TO ISSUE A RECALL. IT'S THE RIGHT THING TO DO AND IT'S A SAFETY CONCERN.

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

HAD TO COME TO A SUDDEN STOP, THE BRAKE PEDDLE AFTERWORDS GOES DOWN TO THE FLOOR WITH LITTLE STOPPING PRESSURE. HAS HAPPENED AT RANDOM ON OTHER OCCASIONS.

WATER COLLECTS ON THE INSIDE OF THE SEALED HEADLIGHTS

MOISTURE ACCUMULATION IN HEADLAMPS AND CAUSING THEM TO GO VERY DIM, HAVE TO DRIVE WITH THEM ON HIGH BEAMS BECAUSE I CAN'T AFFORD TO PAY OUT OF MY POCKET BY MAY 28, 2020, AND WAIT ON REFUND, AND IT COST MORE THAN THE SETTLEMENT LETTER WILL ALLOW! THAT IS SIMPLY NOT RIGHT!!! WHY SHOULD WE HAVE TO PAY OUT OF OUR POCKETS AND LOOSE MONEY ON A PROBLEM THAT GM HAS KNOWN ABOUT SINCE 2010 AND DONE NOTHING ABOUT UNTIL THEY ARE SUED AND THEN THEY ARE STILL NOT TRULY RECTIFYING THE PROBLEM FOR THOSE WHO CANNOT AFFORD TO HAVE IT FIXED NOR PAY OUT OF THEIR POCKET FOR THE DIFFERENCE IT WILL COST THEM TO HAVE IT REPAIRED? THIS HAS AFFECTED APPROXIMATELY 300,000 CADILLAC SRXS NATION WIDE AND GM IS NOT WILLING TO DO A RECALL ON THEIR OWN! THEREFORE SOME PEOPLE ARE HAVING TO RIDE AROUND I SAFELY WITH THEIR HIGH BEAMS ON, IN WHICH COULD POTENTIALLY CAUSE AN ACCIDENT AND INJURE OR POSSIBLY CAUSE DEATH TO THEMSELVES OR OTHERS!!! GM SHOULD BE MADE TO DO A RECALL TO RECTIFY THIS PROBLEM!!!!

THE HEADLAMPS ARE DIM DUE TO CONDENSATION IN THE HEADLIGHT HOUSINGS. THERE SHOULD BE A RECALL ISSUED.

HEADLIGHT MOISTURE PROBLEMS, WHEN WATER GETS INTO THE HEADLIGHT THE HEADLIGHT WILL NO LONGER WORK UNTIL THE WATER EVAPORATE OR DRIES OUT COMPLETELY.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A YEAR LATER. THE PART WAS ORDERED FROM THE MANUFACTURER AND REINSTALLED BY AN UNKNOWN MECHANIC HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.

STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT PROBLEM LISTED IN THE GM SERICE BULLITIN # 14582A FROM OCTOBER 2015.

HEAD LIGHT FIXTURE HAS MOISTER IN IT. NOT SURE WHY. COVERS ALMOST HALF OF THE FIXTURE. THE ONLY WAY TO CLEAN THE INSIDE IS TO TAKE THE ENTIRE FRONT BUMPER OFF OF THE CAR. NOT AN EASY TASK AND I'M DEFINITELY NOT A MECHANIC. ALSO LOW BEAMS ARE VERY VERY DIM. CAN'T SEE MUCH AT NIGHT WITHOUT HIGH BEAMS ON. COULD BE CAUSED BY THE MOISTER. NOT IN MOTION. JUST OVER TIME. HARD TO BELIEVE IT WOULD HAVE WENT BAD. I HAVE SAW MULTIPLE THREADS ABOUT THIS SAME PROBLEM. A VEHICLE FLAW IS WHAT I WOULD CALL IT.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER SIDE HEADLAMP FAILED TO ILLUMINATE DUE TO WATER AND CONDENSATION PRESENT INSIDE THE HEADLAMP ASSEMBLY HOUSING. THE CAUSE OF THE WATER INTRUSION INTO THE HEADLAMP WAS NOT DETERMINED. THE LOCAL DEALER EVERETTE GMC/CADILLAC(19236 I-30 BENTON AR) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2011 CADILLAC SRV. THE CONTACT STATED THAT THERE WAS EXCESSIVE MOISTURE AND CONDENSATION INSIDE OF THE HEADLAMP ASSEMBLY. THE CONTACT STATED THAT THE ADAPTIVE FORWARD LIGHTING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE PROJECTED LUMINESCENCE FROM THE HEADLAMP WAS DRASTICALLY REDUCED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT BECAME AWARE OF A WARRANTY EXTENSION PROVIDED BY THE MANUFACTURER IN REGARD TO THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE NO LONGER QUALIFIED FOR THE EXTENDED WARRANTY REPAIR SINCE THE WARRANTY PERIOD WAS EXCEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

WHILE DRIVING MY PASSENGER'S SEATBELT CAME UNLATCHED AND FLEW OPEN. IT WAS NOT ABLE TO BE LATCHED AGAIN IN THE BUCKLE. I FEEL THIS IS A SAFETY ISSUE. IF I WERE TO GET INTO AN ACCIDENT AND THAT HAPPENED MY PASSENGER WOULD HAVE BEEN INJURED.

THE HEADLIGHTS WHEN ON DIM ARE SO DIM YOU CANNOT SEE TO DRIVE. HAVE REPLACED BULBS BUT DOESN'T HELP. DANGEROUS TO DRIVE AT NIGHT.

MY HEADLIGHTS RANDOMLY BUILD UP CONDENSATION WHICH CAUSES THE HEADLIGHTS TO GO OUT UNEXPECTEDLY. THIS CAUSES A SAFETY ISSUE ESPECIALLY WHEN DRIVING IN THE DARK. IT'S ALSO ILLEGAL TO DRIVE WITHOUT HEADLIGHTS. THERE WAS A CLASS ACTION LAWSUIT IN CALIFORNIA REGARDING THIS VERY ISSUE.

LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. BULBS THAT WERE REPLACED APPEAR TO BE FULLY FUNCTIONAL. MECHANIC AT FIRESTONE AUTO CARE FACILITY STATES THAT 'HEADLIGHT HOUSING UNIT APPEARS TO HAVE DEFECTIVE SEALS ALLOWING MOISTURE IN AND REMAINING INSIDE THE HOUSING DAMAGING CONTROLLERS'.

SUDDENLY, THE REGULAR HEADLAMPS GOT DIM'AS IF SOMEONE INSTALLED A DIMMER SWITCH AND BROUGHT THE LIGHT DOWN TO 30%. BRIGHTS WORK FINE. THIS WAS TRUE WHETHER THE CAR WAS STATIONARY OR IN MOTION. WHILE TRYING TO GET THIS COVERED BY CADILLAC AND/OR MY EXTENDED WARRANTY (BOTH DENIED TO COVER THE REPAIR), I HAD TO DRIVE AT NIGHT WITH MY BRIGHTS ON. EITHER WAY, WITH BRIGHTS ON, OR WITH DIM LIGHTS, THIS IS A SERIOUS SAFETY HAZARD. CADILLAC HAS KNOWN ABOUT THIS FOR MANY YEARS, AND IN ADDITION TO NOT DOING A RECALL OR HONORING CASE-BY-CASE REPAIRS, THEY CONTINUED TO PUT THE SAME FAULTY HEADLLAMP ASSEMBLIES IN THESE VEHICLES, UP TO 2015.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE WHILE OPERATING THE VEHICLE, THE ENGINE TEMPERATURE WAS VERY HOT AND SMOKE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TURN OFF AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

THE FACTORY LOW BEAM HEADLIGHTS ON THIS CAR POSE A SAFETY RISK FOR EVERYONE ON THE ROAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD WITH THE LOW BEAM HEADLIGHTS ON THIS CAR. THE HIGH BEAM HEADLIGHTS WORK PERFECT, BUT THE LOW BEAM HEADLIGHTS ARE DANGEROUS. I'VE SEEN MANY PEOPLE THAT DRIVE THIS VEHICLE HAVE THE SAME PROBLEM. I BELIEVE A RECALL SHOULD BE PUT INTO PLACE DUE TO THIS PROBLEM ORIGINATING FROM THE FACTORY.

HEADLIGHTS WENT OUT AT 70 MPH I -95 CURB LOST CONTROL ALMOST KILL ENTIRE FAMILY.

THERE IS WATER ALL OVER THE FLOOR OF MY 2011 CADILLAC SRX LUXURY EDITION AND ITS FROM THE SUNROOF. THE WATER GOT INTO MY ELECTRICAL AND NOW MY TRUNK WON'T OPEN AND THE FLOORS WON'T DRY. THE VEHICLE WAS PARKED.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM, WHICH MADE IT DIFFICULT TO SEE THE ROAD WHILE DRIVING. AS A RESULT, THE CONTACT WAS UNABLE TO SEE A CINDER BLOCK WHEN ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 5 MPH. THE CONTACT CRASHED INTO THE CINDER BLOCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED AND A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HEAD, BUT MEDICAL ATTENTION WAS NOT NEEDED. FAULKNER CADILLAC TREVOSE (LOCATED AT 4447 E STREET RD, TREVOSE, PA 19053, 866-722-7910) STATED THAT THE PASSENGER SIDE CORNER PANEL AND FRONT BUMPER OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER REGARDING THE HEADLIGHTS. THE DEALER DIAGNOSED THAT THE HEADLIGHTS WERE TOO DIM DUE TO CONDENSATION BUILD-UP AND THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9/569386975. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO PUMP THE BRAKE PEDAL TWELVE TIMES AND THE VEHICLE FINALLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROHRICH CADILLAC (2116 W LIBERTY AVE, PITTSBURGH, PA 15226, (412) 344-6000) WHERE IT WAS TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST AND IT WAS DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,850.

THE HEADLIGHT IS DEFECTIVE AND HAS WATER IN THE HEADLAMP UNIT CAUSE EXTREMELY LOW VISIBILITY WHICH IS VERY DANGEROUS AS IT APPEARS THAT ONE IS DRIVING WITH NO LIGHTS AT ALL.

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2011 CADILLAC SRX. WHILE HIS MOTHER WAS DRIVING 35-40 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE DRIVING AT 40 MPH RAN A RED LIGHT AND CRASHED INTO HER VEHICLE. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED A FRACTURED LEFT RIB AND LEFT COLLAR BONE. THE OTHER DRIVER SUSTAINED BLOODY NOSE AND A HEAD INJURY WHICH RECEIVED MEDICAL ATTENTION AT A HOSPITAL. THE VEHICLE WAS TOWED AWAY FROM THE SCENE BY AAA WHERE IT WAS THEN TOWED TO THE CONTACT'S RESIDENCE TO BE INVESTIGATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V308000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TR

THE HEADLIGHTS ARE VERY DIM CAUSING DANGEROUS DRIVING CONDITIONS

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHEN I HIT A SMALL BUMP IN THE ROAD MY BRAKES WILL GO DIRECTLY TO THE FLOOR AND I NOT ABLE TO STOP. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AFTER HAVING IT CHECKED BY A CERTIFIED MECHANIC THEY SEEM TO BE UNABLE TO FIND THE PROBLEM.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20-30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AS IT WAS DEPRESSED TO THE FLOORBOARD. AFTER TWENTY MINUTES, THE VEHICLE DROVE AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SHIREY CADILLAC (10125 S CICERO AVE, OAK LAWN, IL 60453, (708) 576-5164), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS WHO STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, 973-200-6342) WHERE IT WAS DETERMINED THAT THE COLLECTOR RING AND HUB NEEDED TO BE CLEANED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO A MANUFACTURER COMMUNICATION NHTSA ID NUMBER: 10080901 (SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC). THE VEHICLE HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTRIBUTE TOWARDS THE COST OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *BF CONSUMER STATED ENTIRE "HUB" ASSEMBLY WAS REPLACED.*JB

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FAILED. THE HEADLIGHT BULB WAS REPLACED SEVERAL TIMES BY CLASSIC CADILLAC OF MONTGOMERY (833 EASTERN BYPASS, MONTGOMERY, AL 36117, (334) 625-1813); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE DRIVER'S SIDE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED BECAUSE IT HAD MOISTURE INSIDE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

MY CADILLAC 2011 HEADLIGHTS WHEN DIM. FIRST I CHANGED THE LIGHT BULBS THINKING THAT THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I THEN TOOK MY CAR INTO THE DEALER TO CHECK TO SEE WHY THE LIGHT BULBS DID NOT FIX THE PROBLEM. THEY IN TURN TOLD ME THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLIGHT IN ORDER FIX THE DIM LIGHTS. I WAS ALSO TOLD THAT THE LIGHTS GOING DIM ON THE CADILLAC SRX IS A FLAW IN THE SYSTEM.THIS IS AN UNSAFE CONDITION WHEREAS YOU WILL NEED TO DRIVE WITH YOUR HIGH BEAMS UNTIL THE LIGHT UNIT IS REPLACED AS YOU CAN BARELY SEE IN FRONT OF YOU.

BRAKES GOES TO THE FLOOR WHEN DRIVING. COULD NOT STOP.HAD TO PUMP BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. HAS HAPPENED MORE THAN ONCE WHEN DRIVING ON THE STREET. HIT A BUMP IN THE ROAD, BRAKES WENT TO THE FLOOR. THIS CONCERN HAS BEEN REPORTED TO CADILLAC GM. RESEARCHED ISSUE AND OTHER OWNERS HAVE THE SAME SAFETY ISSUE.

I NOTICED ALL OF A SUDDEN I COULD NOT SEE THE ROAD, SWITCHED TO THE HIGH BEAM THAT'S FINE NOW BACK TO LOW BEAM IT'S LIKE I TURNED OFF THE LIGHTS,MY LIGHTS ARE ON BUT NOT BRIGHT AT ALL, DRIVING WITH HIGH BEAM MUCH AS POSSIBLE HWY & CITY.

LOW BEAM HEADLIGHTS HAVE DIMMED TO THE POINT OF NOT FEELING SAFE TO DRIVE AT NIGHT.