I RECENTLY HAD A PROBLEM WITH MY CADILLAC SRX BECAUSE THE LEFT WHEEL ASSEMBLY FAILED AND MY TIRE LITERALLY FELL OFF THE AXLE WHILE I WAS DRIVING. I THOUGHT I WOULD BRING THIS POTENTIALLY SERIOUS PROBLEM TO YOUR ATTENTION BECAUSE IT APPEARS TO BE A COMBINATION OF DESIGN FLAW AND/OR DEALERSHIP REPAIR ISSUE. EITHER WAY THIS PROBLEM POTENTIALLY MAY IMPACT OTHER PEOPLE. I ORIGINALLY HAD MY CAR SERVICED AT TUSTIN CADILLAC IN CALIFORNIA IN JUNE 2007 FOR A ?TRACTION ENGAGED? LIGHT PROBLEM. THE TRACTION LIGHT WAS ALWAYS COMING ON WHEN I ACCELERATED MY CAR FROM THE STOP POSITION. THIS PROBLEM WAS FIXED AT THIS TIME AND I HAD NO PROBLEM UNTIL AROUND JULY 19, 2007. ON THE SAME CAR SIDE AND TIRE THE MONTH EARLIER I EXPERIENCED PROBLEMS, THERE A SERIOUS PROBLEM BECAUSE AS I WAS TOLD, A NUT HAD COME OFF THE REAR WHEEL AXLE ASSEMBLY. I WAS ORIGINALLY TOLD AND ASSURED BY THE SERVICE ADVISOR THAT THE TWO EVENTS OF JUNE AND JULY WERE NOT RELATED TO EACH OTHER. LATER THE SERVICE MANAGER EXPRESSED AND TOLD ME THE TWO WERE MOST LIKELY ASSOCIATED. THE SERVICE MANAGER TREATED ME VERY WELL AND I APPRECIATED HIS HONESTY AND CONCERN FOR MY WELFARE. *JB
2007 Cadillac SRX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL*THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE ADVANCED AIR BAG LIGHTS ILLUMINATED INTERMITTENTLY WHEN HER CHILDREN WERE SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 4,500 AND FAILURE MILEAGE WAS 100.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Cadillac SRX → · Every SRX year → · How the figures are calculated →