Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TIMING CHAIN BROKE CAUSING THE VEHICLE TO FAIL IN THE MIDDLE OF TRAFFIC. GM HAS NO RECALLS ON TIMING CHAINS ON THIS MODEL BUT HAS THE SAME ISSUE/RECALL FOR OTHER MODELS OF CADILLACS. THEY WANT CUSTOMERS TO PAY FULL RETAIL PRICE TO REPAIR THE BAD DESIGN ISSUE THAT THEY KNOW ABOUT. *TR
TL * THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 63,000.
RIGHT AND LEFT TURN SINGLES HAVE GONE OUT 6 TO 7 TIMES SINCE I HAVE OWNED THE CAR. WHEN THEY ARE REPLACED THEY ONLY LAST A FEW WEEKS. MY DEALERS SATES THAT THE PLUGS NEED REPLACED. I HAVE HEARD THAT THIS AFFECTS 2004 THROUGH 20009. WITH LARGE NUMBER I THINK IT SHOULD BE RECALLED. 30% OF ALL ACCIDENTS ARE CAUSED BY NOT USING OR FAULTY TURN SINGLES. THE DEALER CHARGES $200.00 TO REPLACE THE BULBS PER SIDE. *TR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STABILITY WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
I BOUGHT MY 2005 CADILLAC SRX AT 43,000 MILES JUNE 25,2012 NOW IT'S JANUARY 23,2014 AND THE POWER STEERING GOES OUT AT 72,000 MILES. THERE WAS A HUGE LEAK STEERING WAS VERY TIGHT AND STABILITY WAS IN USE. MY FATHER SAID IT LOOKS LIKE THE PUMP WAS REPLACED ONCE THAT'S RIDICULOUS WITH THE LOW MILES MY CAR HAS. I THINK CADILLAC REALLY NEEDS TO FIX THE PROBLEM THEY HAVE RECALLS ON THE 2004'S THEY NEED TO FIX THE 2005'S TOO! IT'S A BURDEN RIGHT NOW I'M PAYING FOR A CAR THAT'S SITS IN THE GARAGE NOW! *TR
I OWN A 2005 CADILLAC SRX AWD V8. THERE WAS A POWER STEERING LEAK THAT OCCURRED APPROXIMATELY 9/2010 (DATE COULD BE OFF, BUT GM HAS THE OFFICIAL DATES/MILEAGE). THIS WAS SERVICED BY THE DEALER AND THEY REPLACED THE POWER STEERING RETURN LINE STATING THAT THIS IS A REGULAR OCCURRENCE IN THIS STYLE CADILLAC. I FILED A COMPLAINT WITH GM AT THE TIME BECAUSE I HAD TO RENT A CAR FOR 3 WEEKS AS THE PART WAS OUT OF STOCK AND IN PRODUCTION. GM AGREED TO PAY FOR MY RENTAL CAR. APPROXIMATELY 4/2013 THE SAME LEAK STARTED UNDER MY POWER STEERING RETURN LINE. I BROUGHT IT TO THE DEALER WHERE I WAS AGAIN TOLD THAT IT IS COMMON FOR THIS PART TO DEFAULT AND THAT THEY WOULD NEED TO REPLACE THE ENTIRE POWER STEERING RACK AS WELL AS THE POWER STEERING RETURN LINE AGAIN. THEY QUOTED ME APPROXIMATELY $2000. I AGAIN FILED A COMPLAINT WITH GM AND THEY SAID THOUGH IT IS A COMMON PROBLEM THEY WERE NOT WILLING TO PAY ANY COST FOR REPAIR. I HAVE A MUTUAL FRIEND WHO OWNS THE SAME STYLE CADILLAC SRX AS I DO AND THE SAME PROBLEM JUST HAPPENED TO HIM. HE WAS ADVISED BY THE DEALER THAT HE WOULD NEED TO REPLACE THE POWER STEERING RACK AND RETURN LINE FOR A COST OF APPROXIMATELY $2000. I BELIEVE THERE IS A HUGE RISK IN ALLOWING THESE VEHICLES TO REMAIN ON THE ROAD IF THEY HAVE PS PROBLEMS. MY VEHICLE EVEN AFTER HAVING THE LINE FIXED IS AGAIN SPEWING POWER STEERING FLUID ALL OF MY ENGINE PARTS AND DRIPS ONTO MY AXLE. IF I AM STOPPED WITH MY CAR ON, YOU CAN SEE SMOKE RISING AND THERE IS A BURNING SMELL COMING FR
I TOOK MY CAR IN FOR SERVICE BECAUSE THE ENGINE LIGHT CAME ON, AFTER THE DEALER PERFORMED ITS CHECKS, IT STATED IT WAS A PURGE VALVE, WHICH THEY SUPPOSEDLY FIXED, HOWEVER A WEEK LATER THE ENGINE BROKEN DOWN. I HAD THE CAR TOWED BACK TO THE DEALER ONLY TO FIND OUT, IT WAS TIMING CHAIN THAT TOTALLY FAILED CAUSING MORE THAN 8000.00 IN REPAIRS WHEN THE ENGINE ONLY HAD 65,000 MILES. *TR
WHILE DRIVING I PUSHED ON THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. I GOT IT TO THE REPAIR SHOP AND WAS TOLD THAT THE BRAKE LINE WAS RUSTED OUT. I HAD IT REPLACED. IT HAS HAPPENED TO 3 DIFFERENT BRAKE LINES. THE LATEST WAS JUST LAST WEEK, GOING UP MY DAUGHTERS DRIVEWAY. *TR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AND THEN ENGAGED INDEPENDENTLY, WHICH APPLIED THE REAR BRAKES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
2005 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE JERKING,BUCKING AND STALLING WHILE DRIVING. *SMD THE CONSUMER STATED HE DISCOVERED THE PROBLEM WAS WITH THE BRAKES. APPARENTLY, THE VEHICLE HAS FIVE DIFFERENT SYSTEMS THAT CAN WORK THE BRAKES AUTOMATICALLY, AND IT SEEMED ONE OF THEM WAS WORKING HARDER THAN NORMAL. THE CONSUMER STATED HE WAS ALWAYS TAUGHT TO PRESS ON THE BRAKE PEDAL THREE OR FOUR TIMES WHEN MAKING A FULL STOP, SO THE BRAKES WOULD NOT HEAT UP OR WEAR OUT PREMATURELY. HOWEVER, HE BELIEVED THE VEHICLE WAS INTERPRETING HIS WAY AS A PANIC STOP. WHEN HE APPLIED THE BRAKE ONLY ONCE, WITHOUT LETTING OFF THE BRAKE ALL THE WAY TO A FULL STOP, THERE WAS NO BUCKING. THE CONSUMER BELIEVED THE PANIC BRAKE ASSIST SYSTEM , WAS ONLY ONE OF THE FIVE BRAKE ASSIST SYSTEMS THAT HE BELIEVED COULD STOP THE VEHICLE IMMEDIATELY, AS IT DID THE PREVIOUS WEEK.
I HAVE FOUND THAT THE REASON FOR DISAPPEARING OIL IS THE SNORKEL FOR AIR INTAKE IS TO SMALL, AND WHILE DRIVING ENGINE SUCKS OIL OUT OF TAPPIT COVER INTO INTAKE AND THE AUTO BURNS IT. ITS A POOR DESIGN AND GM SHOULD REPAIR IT. *TR
DRIVING HOME ON INTERSTATE I-85 SOUTH IN GEORGIA ENGINE LIGHT CAME ON CAR SEEMED TO BE HESITATING AND THEN STOPPED. BROUGHT CAR (TOWED) TO ROSS CADILLAC IN GAINSVILLE GA. DEALER EXAMINE CAR AND SAID IT WAS 4 QUARTS LOW ON OIL I DON'T SEE HOW THAT'S POSSIBLE WHEN I CHECKED THE OIL LEVEL THAT MORNING AND IT WAS FINE. I HAD THE CAR OIL CHANGED LESS THAN 3000 MILES AGO. DEALER SAID HE RAN CODES AND IT INDICATED TIMING CHAIN WAS BAD. DEALER QUOTED ME $1600 FOR NEW TIMING CHAIN. DEALER CALLED NEXT DAY AND SAID IT NEEDS A NEW ENGINE FOR $3800 IN ADDITION TO THE ALREADY INCURRED $700. I HAVE LOOKED ON LINE AND MANY PEOPLE HAVE HAD THE SAME PROBLEM, SOME CALL IT DISAPPEARING OIL?? THE CAR HAS NO WARRANTY BUT YOU WOULD THINK CADILLAC WOULD HAVE NOTIFIED DEALERS OF THIS RECURRING PROBLEM AND HAD A RECALL FOR TIMING CHAIN, LOW OIL PROBLEM. *TR
TIMING CHAIN WENT OUT AND ENGINE LOCKED. *TR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER AND HE LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN CRASHED INTO A HIGHWAY DIVIDER AND INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION:REAR), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD VIBRATE AND THE STEERING WHEEL WOULD STIFFEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT DIAGNOSE A FAILURE WITH THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
05 XRS TOTAL LOSS OF CONTROL W/ SERIOUS ACCIDENT BY GARRBOSR MAR 31, 2012 (4:27 PM) I WAS ON THE BELT PARKWAY YESTERDAY ON THE EDGE OF QUEENS WHERE THE CROSS ISLAND AND BELT SPLIT, HEADING EAST INTO THE TUNNEL OVERPASS. A FEW MILES BACK I BECAME AWARE THE CAR WAS STRONGLY OVER COMPENSATING IN THE TURNS . I EVEN CHECKED TIRE PRESSURE IN ALL 4 TIRES, W/ READS OF 36,35,35,32. NEW EXPENSIVE TIRES WITH LESS THAN 5,000 MI READS WERE A BIT I FILLED ON A COLD DAY WHEN ALERTED ME LOW PRESSURE. GOING TO PULL OVER AT FIRST CHANCE LET SOME AIR OUT IM COMING UP ON THE OVERPASS TUNNEL GOING EAST, BARING TO THE RITE, IM IN THE RITE LANE OF THE LEFT SPLIT, I SLOWED DOWN TO AROUND 45, I WAS PREPARED , I ENTERED BOTH HANDS ON THE WHEEL, ITS WAS A LITTLE RUTTY THERE AND A LITTLE POT HOLE. THE CAR LUNGED INTO THE TURN, ALMOST HITTING THE RITE HAND WALL, I WAS BARELY ABLE TO KEEP THE CAR OFF THE WALL ON THE RITE WITH A SLIGHT CORRECTION, WAS THROWN TO THE LEFT AS IT OVER COMPENSATED COMING BACK INTO A FULL BROADSIDE LEFT, CLIPPING THE CAR COMING BY ON THE LEFT, WITH MY FRONT L CORNER AND TAKING OUT HER REAR BUMPER, SOMEWHAT RIGHTING MY CAR BUT SLAMMING ME INTO THE EAST WEST DIVIDER WALL, TAKING OUT THE ENTIRE RITE SIDE AND BREAKING THE REAR LEFT AXLE. WITH ALL THE HIGH PRICED HIGH END SUSPENSION, STEERING, TCS, ANTI LOCK BREAKING THIS CAR SHOULD IN NO WAY EVER REACTED THIS WAY. ITS DESIGNED TO PREVENT THIS EXACT SCENARIO ! EVERYTHING FAILED ! *JS
AFTER MY PURCHASE OF THE 2005 CADILLAC SRX IN 2007I HAVE HAD A CONTINUOUS PROBLEM WITH THE STABILITY SYSTEM EVER SINCE. A MESSAGE KEEPS POPPING UP THAT THE STABILITY SYSTEMS NEEDS MAINTENANCE FOLLOWED BY ANOTHER MESSAGE THAT THE STABILITY SYSTEM HAS BEEN ENGAGED, WHICH COMES UP SEVERAL TIMES WHEN YOUR ON THE FREEWAY TRAVELING 60+MPH. I'VE BROUGHT THE CAR IN TO GET LOOKED AT, HOWEVER THEY ARE UNABLE TO FIND THE PROBLEM SINCE THE MESSAGE DID NOT POP UP AT THE DEALERSHIP. THIS IS A DANGEROUS PROBLEM TO HAVE ESPECIALLY WHEN YOUR ON THE ROAD AND THE MESSAGE POPS UP THAT THE STABILITY SYSTEM IS ENGAGED AND YOUR STEERING LOCKS FOR A FEW SECONDS AND YOU HAVE NO CONTROL OF YOUR STEERING WHEEL. I'VE BEEN ABLE TO TURN THE TRACTION CONTROL OFF, HOWEVER IT STILL DOESN'T CHANGE THE PROBLEM. YOU WILL STILL ENCOUNTER THE STABILITY MESSAGE COMING UP, THEN EXPERIENCE THE STEERING LOCK UP AND THEN IT GOES AWAY. YOU CAN GET INTO A MAJOR ACCIDENT IF THIS IS NOT FIXED WITH CADILLAC. ALTHOUGH MOST CADILLAC OWNERS ARE GETTING THE RUN AROUND WITH THIS SPECIFIC PROBLEM, GM PLEASE HEAR ALL THE COMPLAINTS MADE BY CADILLAC OWNERS, THESE STATEMENTS SHOULD BE TAKEN SERIOUSLY. *JS
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 40 MPH. THE CONTACT WAS ABLE TO ACCELERATE TO HIGHER SPEEDS BUT THE VEHICLE HESITATED IN THE PROCESS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE STABILITY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS SHOWED DETERMINED THAT THE FUEL TANK CAP AND THE TIRE TRACTION SENSORS ON THE REAR TIRES NEEDED REPLACING. THE DEALER REPLACED THE FUEL TANK CAP AND TIRE TRACTION SENSORS. THE CONTACT STATED THAT AFTER THE REPAIRS, THE CHECK ENGINE AND TIRE TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER STATED THAT THE CATALYTIC CONVERTER MALFUNCTIONED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD RATTLE ABNORMALLY WHEN DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS 148,665.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL WHINING. THE VEHICLE WAS TAKEN TO PRIVATE MECHANIC FOR MAINTENANCE WHERE THE MECHANIC CONFIRMED THAT THE REAR RACK AND PINION WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000( POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 109,000. UPDATED 01/10/12*LJ UPDATED 01/11/12
WHEN STOPPING, THEN STARTING UP (WITH THE ENGINE RUNNING, LIKE AT A STOP SIGN) THE 2005 CADILLAC SRX WILL OFTEN FAIL TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THE +TRACTION CONTROL+ INDICATION LIGHTS UP ON THE RADIO. THIS ALSO HAPPENS SOMETIMES WHEN TURNING WITHOUT STOPPING. IT HAPPENS ON LEVEL GROUND AND WHEN GOING UP INCLINES. IT MAKES A GRINDING SOUND (LIKE WHEN GEARS ARE RAKED IN A MANUAL TRANSMISSION.) BY LETTING OFF THE ACCELERATOR, THEN RE-APPLYING IT, THE CAR WILL MOVE, BUT THE HESITATION IS VERY DANGEROUS. IF THE DRIVER DOES NOT LET OFF OF THE ACCELERATOR DURING ONE OF THESE EPISODES, THE CAR WILL VERY SLOWLY BEGIN TO MOVE AND EVENTUALLY ACCELERATE NORMALLY. THIS HAPPENS ON WET OR DRY PAVEMENT, WITH NO REASON FOR LOSS OF TRACTION. +TURNING OFF+ THE TRACTION CONTROL FEATURE BY PRESSING THE BUTTON ON THE CONSOLE DOES NOT ALWAYS PREVENT THIS FROM HAPPENING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY. I HAVE HAD THE CAR INTO THE DEALER FOR REPAIR OF THE PROBLEM NUMEROUS TIMES, BUT THE DEALER HAS NEVER BEEN ABLE TO DIAGNOSE OR SOLVE THE DEFECT. I PUT MY SAFETY AND OTHERS AT RISK WITH EVERY MILE THAT I DRIVE THIS CAR. *TR
MY WIFE WAS BACKING OUT OF THE DRIVE WAY WHEN SHE SAW SMOKE COMING OFF THE CRACKS OF THE DRIVERS SIDE IN THE FRONT OF THE VEHICLE. THE HOOD WAS CLOSED AND HAD LOTS OF BLACK SMOKE GUSHING OUT OF THE CRACKS AND IT SMELLED LIKE BURNING PLASTIC. I TRIED STARTING THE VEHICLE AND TO MY SURPRISE THE VEHICLE STARTED BUT MOST OF THE ELECTRONIC CONTROLS WERE SHOWING ERRORS IN THE DASH. I WAS ABLE TO DRIVE IT CAREFULLY TO THE NEAREST CADILLAC DEALER (LAVERY AUTO) IN ALLIANCE, OH. WHEN I STOPPED THE CAR I WAS UNABLE TO TAKE OFF THE KEYS FROM THE IGNITION BECAUSE THE SECURITY SYSTEM ALSO HAD AN ERROR. THEY DIAGNOSED THE PROBLEM AND FOUND THAT THE ELECTRICAL SYSTEM IN THE AC COMPRESSOR HAD CAUGHT FIRE AND ALSO MELTED THE WIRING. THIS HAD ALSO DESTROYED THE COMPUTER ECM OF THE VEHICLE. THEY REPAIRED IT AND I BROUGHT THE SRX BACK HOME IN THE EVENING OF 10/14/11 AND PARKED IT IN MY DRIVE WAY. THE NEXT MORNING I FOUND THE BATTERY WAS DEAD AND HAD TO USE MY WIFE'S CAR TO JUMP START. THE SAME THING HAPPENED THE NEXT DAY MORNING AND HAD TO CALL UP A TOW TRUCK TO JUMP START THE SRX. I TOOK IT BACK TO THE SAME DEALER (LAVERY AUTOMOTIVE) AND THEY FOUND THAT ANOTHER RELAY WAS BAD DUE TO THE FIRE AND THEY REPLACED THIS TOO. I SPENT OVER $1,500 TO REPAIR THIS VEHICLE. I HAVE THE RECEIPTS WITH FULL EXPLANATIONS. I WOULD LIKE FOR YOU TO INVESTIGATE THE REASON FOR THIS FIRE THAT HAD THE POTENTIAL TO INJURE ME AND MY FAMILY AND ALSO PROVIDE ASSISTANCE IF POSSIBLE IN HAVING GENERAL MOTORS REIMBURSE ME FOR T
I HAVE HAD SEVERAL INCIDENTS WHEN MY "VEHICLE STABILITY CONTROL" HAS TURNED ON BY ITSELF CAUSING THE ENTIRE CAR TO VIOLENTLY JERK TO THE RIGHT SIDE. I WAS COMING OFF OF A EXIT ON 8/18/2011 AT ABOUT 40MPH ONCE AGAIN THE TRACTION CONTROL CAME ON FOR NO REASON CAUSING THE VEHICLE TO JERK VIOLENTLY TO THE RIGHT, I LOST CONTROL OF THE VEHICLE, JUMPED A CURB, HIT A LIGHT POLE AND ROLLED INTO THE TREES. CAUSING ME TO LOOSE CONSCIOUSNESS, MISS 6 WEEKS FROM WORK AND INCUR THOUSANDS OF DOLLARS IN REPAIR COSTS AND MEDICAL EXPENSES. THE AIRBAGS DID NOT DEPLOY DURING THE RIGHT SIDE FRONTAL CRASH. THE SEATBELT CAUSED 3 HERNIATED DISKS IN MY NECK THAT I AM STILL BEING TREATED FOR. IN ADDITION TO THAT THE TRANSFER CASE CHAIN SNAPPED AND I HAD TO PAY OUT OF POCKET FOR THE REPAIR. *KB
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A U-TURN, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD ACTIVATE ABNORMALLY, WHEN IT WAS NOT ENGAGED BY THE CONTACT. THE FAILURE WOULD CAUSE THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE THEY WOULD REPROGRAM THE VEHICLE. THE VEHICLE WAS REPROGRAMMED BUT THE FAILURE RECURRED WITHIN A FEW DAYS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHILE ACCELERATING AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK WITHIN THE ENGINE. AS A RESULT, THE CATALYTIC CONVERTER AND SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,000.
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE AND IT WOULD ALSO HESITATE. A LOCAL MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT ASSIST WITH THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 74,000.
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE SHOCK ABSORBER WAS NOT FUNCTIONING PROPERLY, CAUSING THE VEHICLE TO BOUNCE UP AND DOWN WHEN TRAVELING. AT 40,000 MILES, THE CONTACT STATED THAT THE SERVICE SUSPENSION SYSTEM INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE ELECTRONIC SUSPENSION CONTROL MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER OFFERED TO PAY HALF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 40,000.
WHILE CHANGING LANES...MY STEERING WHEEL LOCKED AND VEHICLE JUMPED TO THE RIGHT LANE. I RESTARTED THE CAR AND THE WHEEL WAS FREE. I TOOK IT IN FOR REPAIRS AND WAS TOLD I MUST REPLACE THE ENTIRE STEERING RACK, PUMP AND HOSES FOR A COST OF $ 2,489.00. THE REPAIR FACILITY TOLD ME THIS IS VERY COMMON IN SRX AND THAT HE JUST DID THE SAME THING ON ANOTHER 05 SRX! SCARY AND COSTLY! *TR
IN OCTOBER OF 08 MY 05 CADILLAC SRX BEGAN TO BUCK AND HESITATE EXTENSIVELY. I HAD IT TOWED TO THE DEALER AND WAS TOLD IT HAD NO OIL IN IT. I PRODUCED MY RECEIPT THAT I HAD THE OIL CHANGED 730 MILES PREVIOUS. CAR HAD 53,000 MILES ON IT AND OUT OF WARRANTY! I HAVE SINCE HAD TO REPLACE THE FUEL INJECTORS (6 AT $800) EACH AND WAS TOLD THAT THIS CAR IS "KNOWN FOR BURNING OIL...WHICH LEADS TO THIS PROBLEM!". I NOW USE THREE QUARTS OF OIL EVERY 6000 MILES BETWEEN OIL CHANGES! CAR HAS 81,000 MILES AND COSTS ME ABOUT 2000 EVERY 6 MONTHS IN REPAIRS! *TR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR DIFFERENTIAL. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED TWO YEARS LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 06V125000 (SUSPENSION:REAR) AND 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) BUT THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. UPDATED 05/04/11 *BF UPDATED 05/09/11
I OWN A 2005 CADILLAC SRX AND IN THE PAST 3 MONTHS I HAVE EXPERIENCED SEVERAL FLAWS IN THIS VEHICLE (PURCHASED USED IN OCTOBER 2010). THE MOST IMPORTANT PROBLEM I AM EXPERIENCING WITH THIS VEHICLE IS THE "STABILITY SERVICE ENGAGING" AS I AM DRIVING AND AFTER I HAVE MADE A SHARP TURN. THE VEHICLE LOCKS THE BRAKES AND STEERING WHEEL. I HAVE HAD THIS HAPPEN TO ME THREE SEPARATE TIMES WHILE I WAS IN TRAFFIC AND BY THE GRACE OF GOD, NO ONE WAS BEHIND ME SO AN ACCIDENT DID NOT OCCUR. I HAVE READ SEVERAL BLOGS ON EDMUND.COM (13 PAGES)AND ALSO ON THIS WEBSITES COMPLAINTS ABOUT THE SAME PROBLEM. I DO NOT FEEL SAFE DRIVING MY SRX AND AFTER PAYING A NICE AMOUNT FOR THIS SUV, I FIND THIS TO BE IRRESPONSIBLE OF CADILLAC AND I DO SEE SOME FAULT ON THE NHTSA PART FOR NOT RECALLING OR DEMANDING CADILLAC TO RECALL THESE VEHICLES FOR THIS PROBLEM. AS OTHERS HAVE STATED THE DEALERSHIPS DO NOT SEEM TO KNOW THE PROBLEM, WHICH I ALSO THINK IS RIDICULOUS, BECAUSE THIS IS WHAT THEY ARE SUPPOSE TO BE CERTIFIED TO DO. I HAVE ALSO SEEN WHERE SOME HAVE HAD THE "STEERING WHEEL SENSOR" REPLACE AND THIS HAS SEEMED TO FIX THE PROBLEM. IF THAT IS THE CASE THEN CADILLAC SHOULD HAVE A RECALL TO REPLACE THE "STEERING WHEEL SENSOR" SEEING THAT ITS HAPPENING TO QUITE A FEW PEOPLE. I WILL NEVER PURCHASE ANOTHER CADILLAC AND WILL ADVISE OTHERS THE SAME, IF THIS ISN'T TAKEN CARE OF ASAP, MY NEXT STEP WILL BE A CLASS ACTION SUIT!! I, AS WELL AS OTHERS, WORK HARD FOR OUR INCOME AND WHEN PURCHASING AND TRUSTING IN A PR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS THE ENGINE BEGAN TO BUCK AND HESITATE WITHOUT WARNING. THE ENGINE LEAKED A SUBSTANTIAL AMOUNT OF OIL. THE VEHICLE WAS NOT EQUIPPED WITH A LOW OIL WARNING INDICATOR TO ALERT OF THE ENGINE'S LOW CONSUMPTION OF OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE PROBLEM WAS CONTRIBUTED TO A MANUFACTURER'S DESIGN FLAW WITHIN THE ENGINE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
I HAVE A 2005 CADDY SRX THAT THE STABILITY AND ABS ALARMS, LIGHTS COME ON. THE ALARM PANEL RESETS BUT THE LIGHTS STAY ON AND NEITHER SYSTEM WORKS. *TR
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL WHICH COULD CAUSE THE ENGINE TO LOCK WHILE DRIVING. THE DEALER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED, BUT ALSO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 70,100. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATED 02/08/11*LJ UPDATED 04/21/11
FOR MORE THAN 2.5 YEARS MY SRX (PURCHASED NEW IN 2005) HAS EXPERIENCED RE-OCCURRING/INTERMITTENT TURN SIGNAL FAILURE OF BOTH THE LEFT AND RIGHT TURN SIGNALS. AFTER THE TURN SIGNAL FAILS, IT WILL SOMETIMES WORK AGAIN AFTER A SECOND OR THIRD ATTEMPT. MOST OFTEN, HOWEVER, I MUST RESORT TO SWITCHING ON MY HAZARD LIGHTS TO ACTIVATE THE TURN SIGNAL. THE VEHICLE HAS UNDERGONE TEN UNSUCCESSFUL REPAIR ATTEMPTS SINCE FEBRUARY OF 2008 THROUGH THE DEALER'S SERVICE DEPARTMENT. THE DEALERSHIP'S SERVICE DIRECTOR AND MECHANICS APPEAR TO BE AT A LOSS ON HOW TO RECTIFY THIS ONGOING SAFETY ISSUE. THANK YOU FOR YOUR TIME.
ONE DAY AFTER AROUND 2 WEEKS OF BUYING MY CAR, I STARTED TO HEAR STRANGE NOISES INSIDE THE REAR CAR DOOR PANELS EVERYTIME I LOWER OR RAISE THE WINDOWS. ONE DAY I WAS AT WORK ABOUT TO GO TO LUNCH, SO I GOT IN MY CAR' TURNED IT ON THEN STARTED TO DRIVE AWAY AT THE SAME TIME LOWERING MY WINDOWS TO AIR OUT THE HOT AIR BUILD UP, THEN AFTER A MINUTE OR SO AS I WAS DRIVING I STARTED TO ROLL UP THE WINDOWS' SUDDENLY I HEARD A LOUD NOISE AND SEEN THAT MY REAR DRIVER SIDE WINDOW NOT THERE.... I WENT TO A SERVICES STATION WHERE HAD ONE OF THE WORKERS CHECK IT OUT AND ADVISED ME THAT THE WINDOW HAD JUST FALLEN INTO THE DOOR... I HAD THEM TEMPORARILY CLOSED THE WINDOW AND LOCK IT IN PLACE UNTIL I COULD GET IT REPAIRED.... A FEW WEEKS AFTER THAT' MY REAR PASSENGER WINDOW DID THE EXACT SAME THING... AFTER IT WAS GETTING ROLLED UP DRIVING DOWN THE HIGHWAY, I HAD TO PULL OVER ON THE EMERGENCY LANE TO PULL THE WINDOW UP AND LOCK IT IN-PLACE THE SAME WAY I HAD THE OTHER ONE DONE.. I HAD IT CHECK OUT AND AN ESTIMATE WAS GIVEN BUT I WAS ADVISED THAT THIS WAS CAUSED BY AN MANUFACTURE DEFECT. *TR
I GOT A OIL CHANGE ON SUNDAY AND MONDAY MY CAR BROKE DOWN. THE DEALER SAID MY ENGINE DIDN'T HAVE ANY OIL IN IT. AFTER READING OTHER REPORTS THIS HAS HAPPEN TO OTHERS. THE OIL DIDN'T LEAK ON THE GROUND OR THEIR WAS NO SIGN OF THE OIL LEAKING. *TR
TIMING CHAINS STRETCHED OUT WITH VERY LOW MILES. FRONT ENGINE NOISE TO TOTAL IDLE ISSUES AND ACCELERATION ISSUES. REPAIRED AT CADILLAC DEALER FOR $$$$$ REPLACED BOTH CHAINS. *TR
THE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR
MY 2005 CAD SRX STABILITY SYSTEM LIGHT IS COMING ON RECURRING. MECHANICS CAN'T FIGURE OUT THE PROBLEM AND JUST KEEP RESETTING THE SENSORS. THE CAR LURCHES AND BRAKES ITSELF ON THE HIGHWAY AND I'M AFRAID OF AN ACCIDENT. *TR
CADILLAC SRX STABILITY SYSTEM/TRAFFIC CONTROL ENGAGES UNPREDICTABLY AND APPEARS TO ENGAGE ANTI-LOCK BRAKES CAUSING THE SUV TO SEIZE UP AND FIGHT AGAINST THE ACCELERATOR. THIS HAS OCCURRED 1/2 DOZEN TIMES IN VERY DANGEROUS TRAFFIC AREAS AND DEALERSHIP DOES NOT KNOW HOW TO FIX IT (AND ARE CHARGING ME FOR THEIR TROUBLESHOOTING LABOR). *TR
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED A GRINDING SOUND AND OIL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE REAR AXLE AND PINION SEAL. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT RECALL 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) DID NOT INCLUDE HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000. UPDATED 09/22/10. *LJ UPDATED 09/23/10
LIGHT BULBS FOR TURN SIGNALS,TAIL LIGHTS ,STOP LIGHTS SLIP OUT OF SOCKETS. DESIGN OF SOCKETS HAS BEEN IMPROVED TO SECURE BULBS BUT GM HAS NOT ADVISED OWNERS TO REPLACE THE SOCKETS. THIS RESULTS IN NUMEROUS VEHICLES BEING OPERATED WITH ESSENTIAL LIGHTS OUT OF SERVICE. *TR
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL SYSTEM SPORADICALLY ENGAGES WITHOUT WARNING. THE FAILURE CAUSES THE FRONT WHEELS TO LOCK. HE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 46,000. UPDATED 7/1/09 *CN THE DEALER REPLACED A FAULTY WHEEL POSITION SENSOR. UPDATED 07/07/09.*JB
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT SHE EXPERIENCES DIFFICULTY WHEN TURNING THE STEERING COLUMN. IN ADDITION, SHE HEARS A SCREECHING NOISE. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY COULD NOT PROVIDE A REMEDY FOR THE FAILURE. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT EXPERIENCED SPONTANEOUS ACCELERATION UNTIL SHE REACHED 60 MPH. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIE ROD FRACTURED. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT HER EXPENSE BECAUSE THE VEHICLE EXCEEDS ITS WARRANTY. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 41,000.
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WITH A STOP AND GO MOTION. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DID NOT NOTICE ANY WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIMING CHAIN, TWO VALVES, AND A CAM ACTUATOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE VEHICLE IS CURRENTLY AT THE DEALER BEING INSPECTED BY A CADILLAC ENGINEER. MULTIPLE PARTS HAVE BEEN REPLACED, BUT THE FAILURES ARE STILL OCCURRING. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING BETWEEN 25-50 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. THE VEHICLE ACCELERATED UNEXPECTEDLY AND THE CONTACT DEPRESSED THE BRAKE PEDAL WITH GREATER FORCE IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE STOPPING DISTANCE WAS INCREASED. THE FAILURE OCCURRED WITHOUT WARNING AND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AUTHORIZED DEALERS FOR DIAGNOSTIC TESTING ON SIX OCCASIONS. THE FAILURE COULD NOT BE DUPLICATED; HOWEVER, REPAIRS WERE PERFORMED UNDER THE EXTENDED WARRANTY. THE TECHNICIAN STATED THAT THERE WERE ACCELERATION ISSUES. THE FAILURES OCCURRED APPROXIMATELY 40-50 TIMES. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB
RIGHT FRONT PARKING LIGHT AND TURN SIGNAL LIGHT REPEATEDLY BURNS OUT, ABOUT EVERY TWO TO THREE MONTHS. *TR
STOPPED AT GAS STATION SHUT CAR OFF SAT IN CAR FOR A FEW MINUTES TALKING ON CELL WHEN SUDDENLY A LOUD EXPLOSION I LOOKED AROUND TO SEE WHAT HAPPENED I GOT OUT TO GAS CAR UP STILL WONDERING WHAT THE EXPLOSION WAS AS I OPENED DOOR I HEARD A CRINKLE SOUND FROM ROOF AREA I NOTICED ROOF SINKING INTO CAR GLASS ROOF WAS THE EXPLODING SOUND I HEARD I WAS PARKED UNDER A GAS STATION CANOPY GOT MANAGER FROM STATION TO SHOW WHAT HAPPENED NOTHING FELL FROM CANOPY THIS GLASS BLEW FROM SOME DEFECT ON ITSELF CADILLAC NEEDS TO BE AWARE THERE IS A DEFECT PROBLEM HERE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Cadillac SRX → · Every SRX year → · How the figures are calculated →