Car Problem DataNHTSA records

2012 Cadillac Escalade Hybrid

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000
Electrical System1
000

What owners reported

Newest filings
Steering
Filed Jun 8, 2020WA

TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BROTHERTON CADILLAC LOCATED AT 215 SW 12TH ST, SUITE 101, RENTON WA 98057, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Feb 24, 201547,000 milesFL

TL*THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ALL THE WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATED AS THE BRAKE PEDAL SANK INTO THE FLOOR BOARD AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BAD CELL IN THE BATTERY AND AS A RESULT, IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20141000Routine
2012 — this page2000Routine
200918000Routine

Compare every Escalade Hybrid year →

Other Cadillac models

All Cadillac models →
Srx 3,262Deville 2,540Cts 2,217Escalade 1,692Seville 749Dts 527Escalade Esv 524Catera 468Sts 430Eldorado 427

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.