2023 Cadillac Escalade Esv

Defect. General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Risk. Engine failure increases the risk of a crash.

Remedy. Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

Defect. General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risk. Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Remedy. The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

Defect. General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Risk. A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy. Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Defect. General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy. The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Since May 24, 2026, my 2023 Cadillac Escalade ESV has repeatedly experienced reduced engine power, check-engine warnings, multiple dashboard alerts and loss of propulsion. During one incident, the motor stopped responding, the vehicle lost power and came to a complete stop in the middle of a public roadway. This exposed me and surrounding motorists to a serious collision risk. Whether the shutdown resulted from an internal engine failure or an electrical/control-system malfunction remains UNKNOWN. OnStar documented recurring warnings and fault codes, including engine/transmission communication faults. The same condition returned after multiple dealership visits and repair attempts, including module resets/reprogramming. At times the check-engine light was no longer illuminated upon arrival, but the dangerous symptoms and OnStar reports had already occurred. An authorized Cadillac dealership blamed alleged aftermarket alarm/tracking equipment and proposed charging approximately $1,900 to remove it. I paid $250 for an independent inspection, which found no such aftermarket equipment and identified the questioned component as a genuine GM part. This incorrect diagnosis delayed meaningful investigation. GM escalated the matter to a specialized field engineer at Braman Cadillac. I was informed that the senior engineer could not identify the cause and requested another engineer. The promised follow-up inspection was still pending nearly three weeks later. Despite repeated visits an

My 2023 Cadillac Escalade ESV brakes on its own when Super Cruise is on. This happens in normal highway traffic with no vehicle, object or hazard in my path. The braking is sudden and hard. A vehicle behind me could hit me. On several occasions, a vehicle behind me had to brake hard / swerve to avoid a collision. I have a few cases captured on camera. The problem is intermittent. It first happened at about 15K miles in April 2025. Since then it has happened several times. I took the vehicle to nearby dealers 5-6 times for this issue. Each time the dealer said that they could not duplicate the problem, even after leaving there for several days, and they did no repair. The problem continues.

On September 24, 2024, my 2023 Cadillac Escalade ESV stalled while I was driving in traffic and would not restart. I was unable to proceed normally at a green light, creating a risk of a rear-end or other collision. I have video footage of the vehicle unable to proceed. The authorized dealership documented a no-crank/no-start condition and found the engine assembly was seized. The engine assembly was replaced under warranty. Following the September 24 engine failure, the vehicle remained at the dealership through October 31, 2024 while the engine assembly was replaced under warranty. Earlier that same day, the dealership completed serial-data gateway module reprogramming and brake-system control-module programming related to brake-fluid leak detection. This is included as a factual chronology; I do not know whether that work was related to the engine seizure. Separately, on July 30, 2024, I received a “Replace Brake Pads” warning and heard grinding. The dealer found the driver-side front brake pads metal-on-metal and the wear sensor damaged. The dealer replaced the front brake pads, rotors, and wear sensor, and performed a brake-fluid exchange. These are separate, documented engine, brake, and electrical-system safety concerns. Dealer repair records and supporting video footage are available for review.

I am filing this safety complaint regarding a critical, unresolved mechanical defect in my 2023 Cadillac Escalade ESV (approx. 80,000 miles). The dealership (Earnhardt Chandler Cadillac) notified me that my vehicle required an engine replacement under a recall/warranty service. Following their service, a brand-new replacement engine was installed. However, immediately after the replacement, the new engine developed a loud metallic knock upon cold starts, indicating severe internal mechanical failure, defective components, or improper assembly. Despite recognizing this critical defect, the dealership and General Motors failed to rectify it. Most dangerously, they recently delivered the vehicle back to my residence, claiming it was "fine," while the engine continues to exhibit the exact same loud metallic knocking noise. Operating a vehicle with a severely defective, knocking replacement engine poses a high risk of catastrophic engine failure, sudden loss of power while driving, and potential highway accidents, endangering my safety and the safety of other motorists. I request that NHTSA investigate this pattern of defective replacement engines and faulty dealership repairs to prevent severe safety hazards on public roads. p.s. I have all email communications and video recordings of this issue.

My 2023 Cadillac Escalade ESV, equipped with the 6.2L V8 engine, developed an abnormal engine knocking/clicking noise despite previously receiving the remedy for GM engine safety recall N252494000, NHTSA campaign 25V274. On August 21, 2025, at 37,437 miles, Costa Mesa GMC Cadillac performed the recall inspection. The repair invoice states that the engine passed the PicoScope inspection and that the dealer changed the oil and filter and installed a new oil-fill cap. On September 16, 2026, at approximately 49,000 miles, I first noticed an unusual engine noise while driving through a store parking lot. After returning home, I observed a clicking/knocking noise at approximately 1,500–2,000 RPM. On September 17, I brought the vehicle to Costa Mesa GMC Cadillac at 49,093 miles. Repair order 61438 documents an engine knock during acceleration. Approximately two hours after drop-off, the service adviser informed me that GM had authorized replacement of the engine. As of September 24, 2026, the vehicle has remained at the dealership for one week and is awaiting a replacement engine. The vehicle is available at the dealership for inspection, subject to coordination with the dealer. Whether the original engine will be retained and available for inspection after replacement is UNKNOWN. My safety concern is the potential for engine failure and sudden loss of propulsion while driving, which could increase the risk of a collision. The recall notice specifically identified this risk. I am re

About 11pm Driving 70 on freeway started feeling pull back and then started to hear a knock noise. So turned down the music and the knock noise was getting louder as I was driving so I went to the right lane as I went to the right lane I felt like the car was pulling back and slowing down even as I accelerated… knock got even louder and I decided to exit the freeway early instead of getting to my destination. As I exited the freeway the entire car shut down lights flickered check engine went on and low oil pressure flickered once but then turned off. I couldn’t get it in park couldn’t get the car to turn over. I was able to get out of the middle of the intersection turning off the freeway and pulled gas station called AAA. I’ve had no prior problems or warning lamps before this problem happened with the vehicle. I have videos of the whole incident that will not let me download on bottom of page. “2023 Escalade ESV, VIN [XXX]. Towed to Cadillac of Laguna Niguel. Engine knocked, then complete no-crank, suspected seizure. I need a case tied to recall N252494000 / NHTSA 25V-274 and special coverage N252494003. Do not authorize paid diagnosis. I need a loaner Escalade or equivalent and PQC approval for engine replacement.” “This SUV was towed to Dealership on September 18th at 1130pm. 2023 Escalade ESV, 6.2 L87. It knocked and now it will not crank at all engine is likely seized. Cadillac case number is XXX Book this under GM recall N252494000 and special coverage N252494003 — L87

Date: XXX Time: 10:30 am approx. Location: [XXX] Vehicle: Cadillac Escalade VIN: [XXX] Mileage: 25,572 While driving normally, the vehicle experienced sudden engine failure. No prior warning lights provided adequate notice. Vehicle became disabled and required towing. This vehicle is equipped with an engine subject to a known recall. A recall mitigation involving higher-viscosity oil was previously performed by a Cadillac dealership. Concerns regarding the recalled engine were raised with GM directl in May (no call back) and direct with dealer in October 2025 (dismissed by dealer “not thier issue”). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV. The vehicle is currently displaying the following warning messages: "Service Leveling System" "Vehicle Too Low, Drive with Caution" In addition, the vehicle is visibly sitting lower than normal, indicating a potential suspension system failure. On September 20, 2023, NHTSA announced Recall Campaign Number 23V642000 related to improperly heat-treated rear suspension bolts that could fail and affect vehicle stability and safety. Based on the symptoms my vehicle is exhibiting, I believe it may be experiencing the same defect addressed by this recall. Given the similarity between the reported recall condition and the issues affecting my vehicle, I respectfully request that NHTSA review this matter and determine whether my vehicle's VIN should be included in Recall 23V642000 or whether additional investigation is warranted. This condition presents a potential safety risk and requires urgent attention. Thank you for your time and consideration. I look forward to your review and response.

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at various speeds and while idling, the engine was shaking, the vehicle stalled, and the vehicle lost power. The contact restarted the vehicle. The contact stated that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer and was diagnosed with battery failure. The failure reoccurred, and the vehicle was returned to the dealer and was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that approximately 45,000 miles later, while driving at various speeds, the vehicle started drifting to the left and the right. The message "Auto Hold Unavailable, was displayed. During the failure, the vehicle shut off, and while restarting the vehicle, there was a loud grinding sound coming from the engine compartment. The contact stated that the failure had occurred even after following all the instructions on how to properly care for and maintain the new engine. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The manufacturer had opened a case for the failure. The failure mileage was approximately 62,000.

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that on several occasions while driving and accelerating, the vehicle stalled and jolted forward. Additionally, while driving at undisclosed speeds, the vehicle lost automotive power with the check engine warning light flashing on and off. The vehicle was taken to a local dealer where it was diagnosed; however, the contact was informed that no cause for the failures was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,000.

The engine is knocking between 10-30 mph and over 50 mph. The forward collision light lights up. This is the third time this has happened. I am very concern it will stall on me at high speeds

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, an "Engine Restarting" message displayed on the instrument panel and the vehicle lost motive power. The contact pulled over to the side of the highway, where the vehicle stalled and failed to restart. No warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed that the engine needed replacement. The vehicle was not repaired. The contact associated the failure with an unknown NHTSA Campaign Number, which was previously performed on the vehicle, but the recall remedy failed to prevent the failure from occurring. The manufacturer was notified of the failure. The failure mileage was approximately 49,989.

I was going down the highway at 75mph and all of sudden the engine started loud knocking and loss of power. Good thing I was able to get off the exit and stop safely. Car was towed to dealer. Needs new engine 48k miles

Total engine failure on the I-95 Express Lane in Miami.

The truck drives rough feels like I hit something while driving and slows down while driving high speed. Every time I take to the dealership they don’t see anything wrong with it. I’m not the only one with this issue a lot of people with this same 2023 Escalade esv have the the same problem. I want the problem fixed it’s not fair that I have to deal with this. I paid a lot of money for my truck and work hard for it.

In August of 2025 my escalade went t the dealership to perform the engine recall test. It passed the test and the oil change fix was completed. However, within weeks or so the engine began to experience some issues. It was taken back to the dealership and a full engine replacement was performed. Fast forward to the beginning of August 2026. The new engine is experience the same symptoms as before. Flashing engine light, rough idle, loss of power, and excessive gas consumption, knocking, etc. I took the car to the dealership and this is the service advisors message to me about the car: "Cylinders one and six are causing the misfires, he sent some information to our technical assistance center because the cylinders walls do not show a lot of damages but, like I said before it was low in oil with no present oil leaks. He has to capture some freeze frame data for technical assistance and send in so it has to be driven some more. They want it driven over some miles. They will determine if we replace the engine or not, I may not have an update from them until Monday. They do not work on Saturdays and Josh your technician has to perform all of the test they sent over. A lot of the extra testing has come from this possibly being the second engine that could go in the vehicle. The car remained for about 2 weeks and gm refuses to pay for a new engine until because there isnt enough data. Meanwhile I am stuck driving a car that can seize up and leave me at any time. They also refused to

Motor ceased at 38k miles In october 2025 replaced engine and happened again several months later ceased at 3k miles in the middle of highway. major safety issues with these 6.2 v8 motors. GM has NOT fixed the design problem.

Engine was replaced at 70,000 miles by warranty by GM and now at 110,000 miles as in the new engine has the engine is given the same issue again

Dear NHTSA Vehicle Safety, I would like to report a recurring safety issue involving the instrument cluster in my 2023 Cadillac Escalade ESV. Vehicle: 2023 Cadillac Escalade ESV VIN: [XXX] Current Mileage: Approximately 170,000 miles The digital instrument cluster/display directly behind the steering wheel intermittently goes completely black while the vehicle is in operation. When this occurs, I lose visibility of the speedometer, odometer, warning information, and other important driver information. The center navigation/infotainment display can remain operational while the driver’s instrument cluster is completely black. This condition originally began before the vehicle reached 70,000 miles. Initially, it occurred only occasionally and the instrument cluster would eventually turn back on by itself. The problem has progressively worsened and, particularly after approximately 120,000miles, the blackouts have become considerably more frequent. The vehicle has been brought to a Cadillac dealership. I was advised that insufficient battery power could be causing the problem. The battery was replaced and the vehicle software was updated. However, the instrument cluster continues to intermittently go completely black. The dealer has now indicated that the complete instrument cluster may need to be replaced. I am reporting this condition because I believe the sudden loss of the speedometer and other critical driver information while operating the vehicle presents a potential safet

On [XXX], while driving my 2023 Cadillac Escalade ESV from the Salt Lake City area toward Las Vegas, the vehicle developed a serious loss-of-power condition in Utah. I contacted OnStar, exited the highway, and waited at a gas station. OnStar arranged towing to a Cadillac dealership. GM records document the tow at approximately 56,644 miles. At the dealership, I reported the loss of power. After initially being told they were too busy, I waited about 10 minutes and was then told the vehicle was ready. After returning to the highway, the vehicle suddenly lost power again at approximately 70 mph. Pressing the accelerator did not produce normal acceleration, creating a serious risk of a highway collision. I immediately returned to the dealership. The dealer then performed another repair. The invoice states the Service Engine Soon light was illuminated, soot level was 255%, and a service regeneration was performed. I was charged $406.16 and was again told the vehicle was ready. After leaving again, the same loss-of-power condition occurred. After safely exiting the highway, I recorded video showing the vehicle at approximately 38 mph with little or no acceleration response and the check-engine light illuminated. I returned to the dealer for a third time. The dealer then kept the vehicle, stated the repair was covered under warranty, and provided a rental. The vehicle has remained under repair since July 21. I have not received a clear explanation of the root cause or complete repa

While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership, sitting on the side of the highway with my family for three hours before someone could pick us up. The cause was a catastrophic bearing failure in the L87 engine, requiring the entire engine to be replaced. Thankfully, we were able to get off the highway safely. If the engine had completely locked up at 75 mph, this could have caused a serious or even fatal accident.

My 2023 cadillac escalade esv, was having issues when it had about 50-60 k miles, when it was in park hen shift to reverse it would jerk all the time, also my engine started to act up as well, I took it to the cadillac dealer and like always could not identify the problem, when the had the recall or engine put thicker oil, like that was going to resolve the problem well my engine started to misfire, did not want to accelerate started shaking the smoke came out, engine lights came on, had to tow it to the cadillac dealear now they are telling me if i got the extended warranty, i did but the issue is with them engine failure, being in the escalade with 3 small children and 8 mo. pregnant is scary, I want GM to do a buyback on this affected ESCALADE l. what if it would have caught fire, would like help to get GM to buyback

XXX around 10:30pm I was driving on the expressway about 65mph when the car lost power and turned off without any warning. It immediately shifted into neutral without me shifting gears. I was stranded in the right lane at night with cars driving by. I was extremely nervous I was going to be rear ended. I was able to pull over to the right shoulder on the expressway and then the car wouldn’t start. I had to have it towed to my house. I tried to start it once I got home and it will crank but not start. The car is at the dealership near my house and they have confirmed that my car has engine problems and needs a new engine. The technician said, “It just locked up on you.” Car’s engine still under 100k miles! Car has not being inspected by any other person besides Cadillac dealer. I did not receive any warnings lights or symptoms before car just turned off car started and run just fine all day. I provide all maintenance to the car. I also do oil changes every 5,000 miles because I use this car for my work. I bought the car in December of 24 in [XXX] when it had 5,000 miles on it. I was assured it had no issues then. I have provided all the necessary maintenance. I am now being told a new engine will cost nearly $16,000 with over a months wait to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VIN [XXX] I did the engine recall. All documented in Braman Cadillac. After the dealer gave me the clear after recall check, they did the GM change of oil etc. But i recently had an afrer recall failure with knock sounds coming from the engine. It is on 3 videos I saved, conditions were while iddle, while driving, while accelerating and braking. so vehicle motionless still had the sound. I had loss of power a few months ago, that I didn't associate to this recall until this sounds that I couldn't reproduce when took the car in, but it is on video. At this point I want my engine replaced and I need help with it as the solutions given from dealership are insuficient given the scope of problem. the car obly has 37k miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving and the highway speed was about 55 mph and suddenly the car shut off and I was in a very dangerous spot

The night vision camera lens on my 2023 Cadillac Escalade ESV cracked from what appears to be road debris during normal highway driving. No collision occurred. The crack — a star pattern consistent with a rock strike — was discovered during a service visit on December 1, 2025 (RO 502394, 37,314 miles). I was not aware of the failure prior to that visit, meaning the safety system may have been inoperative for an unknown period. The lens is positioned very low on the driver side grille with no protection — directly in the path of road debris at highway speeds. This placement of a standard glass lens on a safety-critical system appears to be a design defect. Research confirms multiple Cadillac owners across the Escalade and XT6 have reported identical cracking from road debris, suggesting a systemic issue across GM night vision systems. Replacement cost is $1,701.23 and requires a proprietary tool available only at Cadillac dealers. GM has categorized this as a road hazard requiring an insurance claim rather than addressing it as a design defect.

On XXX, Dimmitt Cadillac of Pinellas Park confirmed three tires on my 2023 Cadillac Escalade ESV (VIN: [XXX]) at 3/32" tread depth with alignment wear damage — unsafe for highway travel at 41,796 miles. A fourth tire replaced via warranty at 20,586 miles is now at 7/32". All four tires are destroyed or degraded. This alignment condition was never identified or communicated across six service visits at two authorized Cadillac dealerships spanning March 2024 through December 2025, each including tire rotations and multi-point inspections by certified technicians. It was mentioned once on August 1, 2025 as a routine upsell with no urgency, no description of existing damage, and no warning that tires were being destroyed. The vehicle showed no symptoms of alignment loss — no pulling, vibration, or handling anomaly. No collision, pothole strike, or road hazard occurred. The condition developed within two years and 25,000 miles of purchase with no identifiable external cause, raising the possibility of a chassis or suspension defect affecting other 2023 Escalade ESV vehicles. Dealerships: Ed Morse Cadillac Tampa, 101 E Fletcher Ave, Tampa FL 33612 — Dimmitt Cadillac Pinellas Park, 3333 Gandy Blvd, Pinellas Park FL 33781. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

An intermittent orange flashing light in or near the heads-up display area has been reported at multiple service visits on my 2023 Cadillac Escalade ESV (VIN: [XXX]) with no resolution. First reported XXX (RO XXX, Ed Morse Cadillac Tampa) — could not duplicate. Reported again May 13, 2025 (RO XXX) — could not duplicate. The issue continues to occur intermittently as of this filing. The orange flash occurs during nighttime driving and is visible to the driver. No cause has been identified and no fix has been provided across multiple authorized dealership visits. An unresolved intermittent flashing light in the driver's field of vision during highway driving is a distraction hazard. Dealership: Ed Morse Cadillac Tampa, 101 E Fletcher Ave, Tampa FL 33612. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Just got the call from the dealership BAYWAY Cadillac of The Woodlands that the L87 V-8 engine recall failed inspection and the engine will need to be replaced.

Engine failure shortly after recall remedy performed by dealer. Recall 25V-274 / N252494000. Sudden loss of propulsion while driving at highway speeds with no warning. Engine stalls and will not restart. Vehicle cannot be shifted into neutral without engine running making it impossible to get vehicle to safety and out of traffic. Dealer confirmed that engine seized as part of recall and will need to be replaced, despite having recall oil change remedy performed. Cadillac case file #98347975

2023 Cadillac Escalade ESV - passed Safety Recall N252494001 L87 in August of 2025. March 2026 experienced loss of propulsion (while driving), major noise and violent shaking. Every warning came on. There were no other symptoms Very fortunate no one was behind us as vehicle completely stopped on road. Reported problem to dealer and took into them. Said it was serpentine belt and we were charged to replace (they never showed us the belt nor took a picture of it. In April 2026 the same exact issue occurred with complete propulsion failure (vehicle dies abruptly with significant noise and shaking) on the road near home (nearly hit by following traffic). Called dealer, told to not move the vehicle and we had to have it towed to same dealer. In shop now for 2 weeks, we have heard 3 different reasons with no fix of the issues. They will not call us. We have to phone them and it is a different issue each time we call. We were told GM is involved; but we have had no verification.

SUBJ: Vehicle Safety Complaint – 2023 Cadillac Escalade Sudden Loss of Power I am reporting a safety issue involving a 2023 Cadillac Escalade ESV (VIN: [XXX] ). On April 19, 2026 (late evening into early April 20), while traveling approximately 70 mph on [XXX] , the vehicle suddenly and completely lost engine power without warning. This created an immediate safety hazard, nearly resulting in a collision. I was able to exit the highway, but the vehicle lost all acceleration and became disabled in the middle of a dark off-ramp with oncoming traffic approaching from behind. OnStar was contacted and Virginia State Police responded due to the unsafe location. A trooper remained on scene with emergency lights to redirect traffic and prevent a collision. Due to the hazardous conditions, the trooper arranged an emergency tow. I incurred $389.61 in out-of-pocket towing costs. The vehicle was taken to a tow yard, and my AAA Premier coverage then towed it 189 miles to Miller Brothers Cadillac in Ellicott City, MD. The dealership diagnosed catastrophic engine failure requiring full engine replacement at approximately 53,000 miles. There were no meaningful warning indicators prior to the sudden loss of power. This vehicle was purchased from Sons Chevrolet / Cadillac in Columbus, GA in December 2025 as a Certified Pre-Owned Cadillac and had already required multiple repairs shortly after purchase. The vehicle is currently at Miller Brothers Cadillac awaiting complete engine replacement and

While driving approximately 55 miles per hour vehicle started making loud knocking noise then vehicle shifted to neutral. Vehicle was towed to dealership. Waiting for inspection to confirm engine failure. Vehicle has 32,000 miles.

6.2 liter L87 engine failed on highway at 101363 miles.

The original engine was replaced in my Escalade in September 2025 under the GM Engine Recall. The original engine was working, but it failed the inspection at the dealership and was replaced. March 1st, 2026 the Escalade died while driving. Police came and helped block traffic and called a tow truck since the engine was dead. The Escalade was towed back to the same dealership and they confirmed the newly replaced engine failed under the same bulletin that mandated the replacement of the original engine.

The engine failed on I-17 while driving 75MPH on 2/14/2026. The car shifted into neutral and was able to coast on to the berm of the interstate. The car was towed to Flagstaff Chevrolet and was determined to have engine failure and is waiting for a replacement engine. When the engine failed a warning message came on warning of severe engine overheating and shut down and the car automatically shifted into neutral.

On 5/8/2024, at approximately 18,969 miles, the vehicle suffered a sudden and complete loss of engine power while driving on the highway in the rain with my family inside. The engine died, the vehicle lost all propulsion creating an immediate and severe safety hazard. Dealer diagnosis revealed a catastrophic crankshaft main bearing failure, requiring a full engine replacement. Since the engine repair, the vehicle has exhibited persistent intermittent/unintended brake activation. The brakes engage without driver input causing "Service Brake" messages, excessive and premature brake pad/rotor wear (replaced three times in a matter of months due to heat and dust from repeated activation), grinding, squealing, and locked caliper incidents. The vehicle has been inspected by two Cadillac Dealerships without any remedy except replacing warranty parts. An independent mechanic inspected the vehicle and confirmed the issue is likely related to the Advanced Driver Assistance Systems. To drive safely, we must disable the collision avoidance and traction control features. This has been reported on multiple repair orders and matches complaints from other 2023-2025 Escalade and GM SUV owners. Total documented downtime since first failure exceeds 160+ calendar days. Problems remained unresolved despite warranty repairs, software updates, recalls, and the L87 engine replacement. The sudden engine failure endangered my family and the ongoing phantom braking creates risk of collision or loss of

6.2 engine had the recall fix done to it. It did not work because the engine seized up yesterday

On Saturday 2/14/26 our Escalade was making a light ticking noise. We made an appointment to bring it in for service, earliest appointment was 2/17/26. On the evening of 2/14 the vehicle died on the freeway and had to be towed to the local dealer after it would not start, Crest View Cadillac in Rochester Hills, MI. Our service write Tony Griffin, confirmed verbally on 2/16 that the vehicle most likely will need an engine replacement, but had to be inspected first. I emailed him on 2/19 as I had no update and he let me know it needs more diagnostics but it will be getting an engine replacement. As of 2/21 the vehicle is still sitting in the parking lot with the battery now dead. I was given a loaner vehicle that is not at all suitable or nearly equivalent to my current vehicle. I have been given an electric Cadillac Lyriq and have no means to charge it.

Vehicle was taken in to L87 engine recall in Sept 2025. Passed said inspection on September 29, 2025 and new higher viscosity oil was put in the vehicle. Feb 14, 2026 - driving the vehicle down the highway at 70mph. Car shifts to neutral, engine turns off and losses propulsion. Manage to get to the shoulder of the highway. Vehicle would not restart or turn on. We were traveling with our 3 small children in the car. Stranded on the side of the highway until a family member could come pick us up. Took 18hours through Cadillac roadside assistance to find a tow truck. After 3 calls to the local dealership, 2 days later I was told the engine failed due to the L87 recall and a full engine replacement is required.

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), and the vehicle was taken to the dealer at 51,000 miles, and stated that the engine would be inspected, and if necessary, repaired or replaced. Additionally, the vehicles that passed the inspection, dealers would add higher viscosity oil, install a 6-oil fill cap, replace the oil filter, and update the Owner's manual. After driving 16,000 additional miles, approximately 6 months later, the engine started knocking, and the vehicle accelerated slowly. There were no warning lights illuminated. The vehicle was returned to the dealer, who had inspected the engine. The contact stated that when the engine was inspected, it caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired under the recall due to the recall being considered closed, and the title was now considered a Salvage Title, even though the vehicle did not have a Salvage Title when the engine was inspected. The engine was ordered and was scheduled to be replaced at the Owner's expense. The manufacturer was informed of the failure. The failure mileage was 67,000.

For the second time, engine stalled out and car would not start. Going 75 miles per hour on major highway on cruise control and engine just stopped in the middle of the road. Major hazard and crash risk, unable to restart car and had to be towed. Trafffic was dodging vehicle and it was a major safety hazard. Approximately 7 months ago, the car would not start and had to be towed; we reported the incident to dealership, were told there was nothing wrong and there was no diagnosis. We inquired about the engine recall at that time and were told our vehicle was no affected. Our issues are exactly the same ones being stated as part of the recall for the same make/model/year for engine failure or this vehicle. Lives were put in danger today and we are fortunate there was not crash given location and speed of vehicle when engine failed abruptly. Towed to dealership, car remains there without diagnosis and we are no longer comfortable driving vehicle.

While driving my 2023 Cadillac Escalade (approx. 42,308 miles), the vehicle experienced a sudden and complete loss of power while accelerating on a busy highway. Engine power shut down without warning. I was able to pull to the shoulder, but the vehicle then became non-responsive and would not restart. The failure appears related to the electrical/charging system (12V battery, battery management system, alternator, or related modules). The vehicle is available for inspection upon request. This failure placed my family and others at serious risk. The loss of propulsion occurred in traffic, creating a collision hazard. After stopping, the vehicle had no heat and limited power while unable to start leaving us stranded on the shoulder of a heavily traveled highway in 10-degree weather. My two toddlers were in the vehicle, creating additional risk from traffic exposure and cold. This was a repeat incident. Approximately two weeks earlier, the vehicle experienced a similar power loss. A Cadillac dealership replaced the 12V battery and stated the issue was resolved. However, on January 22, 2026, I contacted the dealership and provided a video showing abnormal starting behavior, indicating the problem may not have been fixed. I followed up by phone the next day but received no response. Despite this prior repair and warning, the same failure occurred again. There were no clear warning lights or messages immediately prior to the power loss. After the failure, the vehicle was unable to

The vehicle experienced a loss of propulsion 2 times when idol at traffic lights due to an uncommanded shift into neutral while stopped at a traffic light, requiring the vehicle to be restarted to regain drive. These events occurred after a longstanding history of front end vibration and grinding noises that have been repeatedly reported to a GM authorized dealer since October 2024. The most recent GM authorized dealer repair order documents the loss-of-propulsion event, metallic oil and states that the issue could not be duplicated, that no root cause was identified, and that engineering could not rule out a connection to known recall-related engine issues after 32 days at the dealer with 198 miles driven. At this time, no corrective repair has been identified, and the condition is intermittent and unpredictable, creating a safety concern when operating the vehicle in traffic. I uploaded some repair orders including one from the first incident in October 2024 and then I uploaded the most recent repair order from January 2026 where they are still unable to replicate the issue or say the car is safe to drive as this is potentially related to the L87 recall per service manager notes . There are several repair attempts in between the original and the extended out of service for loss of propulsion in December and January.

I had a complete engine failure while driving. This was after going through the recall inspection in September 2025 where they looked, changed the oil and said everything was okay,

To Whom It May Concern at General Motors, I am writing to express my profound concern, disappointment, and fear following a recent experience with my Cadillac Escalade that has caused me to seriously question the safety, reliability, and future of the Cadillac brand. For important context, the first Cadillac Escalade my family owned was a 2012 model that we purchased used in Ann Arbor. At the time, when we encountered engine issues and various quality concerns, we attributed them to the fact that the vehicle was pre-owned. We assumed wear, prior use, or history explained the problems—and we remained loyal to the brand. Because of that loyalty, we made the decision to purchase a brand-new Cadillac Escalade, bought from LaFontaine Cadillac near Dearborn, Michigan. We bought it during a time when it was hard to find an SUV especially of that size (extended cab needed for strollers and gear). This was my first-ever brand-new vehicle, a milestone purchase as a physcian that I made with the expectation that safety, engineering, and quality would reflect Cadillac’s reputation and price point. Unfortunately, we continue to experience the same quality and engineering issues, and in some cases, issues that are even more concerning. This came after a recall for engine faillure which had us concerned. Most alarming was a recent incident December 11, 2025 in which my vehicle experienced brake failure due solely to a low battery. According to Harvey Cadillac in Grand Rapids, this single is

While driving approximately 50 mph on a busy road, the vehicle unexpectedly shifted into neutral and stalled, leaving it unable to restart in the roadway. The car was towed to the dealership, where a new battery was installed and the engine seized.

My 2023 Cadillac Escalade esv has been at the dealership countless times over the last 2 years with strange engine sounds, acceleration issues, 4 wheel drive would top working and I couldn't make turns without a grinding sound coming from under the hood, check engine light (with no issues seen/heard). The engine recall was "passed" in October even after our concern with the engine sounds and strange things occurring while driving. Last week my wife was driving on a 4 lane 70mph freeway with our son in the car at night and the car said "press start again" and then started slowing down. She could not brake or accelerate. Luckily there was nobody to the right and was able to make just across the line to the side of the road when my car just came to a stop and everything turned off. So she sat there with my son in the dark for an hour barely off the side of the the road before a tow truck driver came but he couldn't even get the car into neutral to get it up onto the truck. My escalade is now at Cadillac of south Charlotte in North Carolina waiting for a new engine. We are scared to drive it even after the "fix" hearing that it can happen again with my kids in the car. GM needs to be forced to buy back or lemon these cars before someone gets seriously injured or worse.

My vehicle experienced a catastrophic engine failure requiring full engine replacement after a recall remedy (oil change with thicker oil) was performed and the vehicle passed the pico test. Engine symptoms became more pronounced after the oil change. In addition, the vehicle has experienced repeated steering system abnormalities requiring multiple repairs, including replacement of airbag-related components and the entire steering column, with abnormal steering noise persisting afterward. The dealership confirmed the engine failure after finding metal debris in the oil and diagnosing a spun thrust bearing, which resulted in a complete engine replacement under warranty. The steering issue was confirmed by dealership technicians, including a lead technician who acknowledged during a ride-along that the steering noise was not normal, despite multiple repair attempts and replacement of the steering column.

On December 19, 2023, when pulling out of a parking lot onto the street, pressing the gas vehicle jerked and would not accelerate. No lights on dash. Drove less than 1 minute and turned down a side street, to get out of traffic while going slow/no power. Stopped at stop sign, went thru intersection. Went to next intersection, at stop sign, vehicle shut off, in the middle of traffic. Still no dash lights. Vehicle would not start. Turned on hazard lights. While waiting for tow truck, tried cranking several times. After about 3 hours check engine light came on, with a red light to the right of check engine light. At the same time as the check engine, I received an alert via the Cadillac App 12V error, please crank vehicle. Each crank try, dashboard would light up/cycle but vehicle never started once it shut off. Tow truck driver thought it may be battery. Tried getting vehicle to crank. No joy. Towed to dealership which replaced Transmission in August 2025, 3395 miles ago to find my engine seized up after recall N252494000 PERFORMED, Picoscope test and oil type changed. NOW THIS. Patience is really being tried. Another month without vehicle. Payments are continuing.