THE DIFFERENTIAL IN MY CAR HAS STARTED TO WHINE AFTER ~11K MILES DESPITE, PERHAPS, THE LEAST ABUSIVE DRIVING THAT IS REASONABLY POSSIBLE, ESPECIALLY CONSIDERING THAT THIS CAR IS A CTS-V. TO SAY I AM DISAPPOINTED WOULD BE AN UNDERSTATEMENT. AFTER A LITTLE BIT OF INVESTIGATION, IT APPEARS THAT GM HAS USED AN UNDER-ENGINEERED PART FOR ITS DIFFERENTIAL FOR REASONS I'M NOT REAL CERTAIN OF. MULTIPLE FAILURES ARE BEING REPORTED ALL ACROSS THE COUNTRY, MANY WITH SIMILAR DRIVING HABITS THAT I HAVE. THE CTS-V DIFFERENTIAL IS A LIMITED SLIP 3.73 APPLICATION AND REQUIRES ~ 7% FRICTION MODIFIED OIL. SUCH FLUID WAS CHANGED SEVERAL THOUSAND MILES AGO AS A PRECAUTIONARY MEASURE AND THE PROPER OIL WAS ADDED. I PLAN ON TAKING MY CAR IN FOR EVALUATION/SERVICE IN THE NEAR FUTURE, BUT I BELIEVE THAT GMS DECISION TO INSTALL A CLEARLY KNOWN "BAD" PART IS WHOLLY EGREGIOUS. *JB
2005 Cadillac CTS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TOOK DELIVERY MAY, 2005. IN LESS THAN THREE MONTHS, WITH APPROXIMATELY 1,500 MILES, DIFFERENTIAL BEGAN TO WHINE AT SPEEDS BETWEEN 45 AND 50 MPH, ONCE UP TO NORMAL OPERATING TEMPERATURE. VEHICLE CURRENTLY HAS ~5,200 MILES. DIFFERENTIAL NOW WHINES BETWEEN 40 AND 55 MPH. THERE SEEMS TO BE A CONSENSUS AMONG MANY CTS OWNERS THAT THIS CONDITION IS A PRECURSOR TO COMPLETE, AND SOMETIMES SUDDEN, DIFFERENTIAL FAILURE. *JB
WHEN DRIVING IN RAIN / POOR WEATHER, THE CAR DURING TAKE-OFF VIOLENTLY SHAKES WHEN THE REAR WHEELS SPIN. THIS SHAKING HAS THROWN OFF MY REAR ALIGNMENT, AIDED IN PREMATURE TIRE WEAR, AND MAY HAVE CAUSED SIGNIFICANT REAR-END DAMAGE. *JB
REAR-END DIFFERENTIAL FAILURE, TRANSMISSION FAILURE. *JB
DIFFERENTIAL FAILURE. *JB
4/11/05 - 8,367 MILES - 1 DAY OUT OF SERVICE REAR END FAILURE 4/28/05 - 9,664 MILES - 5 DAYS OUT OF SERVICE REAR BUSHING FAILURE. *JB REAR END FAILURE 5/5/05 - 9,720 MILES - 1 DAY OUT OF SERVICE REAR END FAILURE WHEEL DELIVERED FROM FACTORY WILL NOT BALANCE - NO SIGN OF DAMAGE 7/25/05 - 15,732 MILES - 4 DAYS OUT OF SERVICE PCM RECALL #05544 - DEALER UNABLE TO REPROGRAM REAR END HOPS WILDLY IN RAINY OR SLICK ROADS WHEN ACCELERATING HARD SHIFTING INTO 1ST GEAR REAR END WHINE DRIVE LINE CLUNK PARKING BRAKE GOES TO FLOOR AND WON'T STOP CAR REAR END FAILURE - DEALER REPLACED REAR DIFFERENTIAL AND DID NOT ADD FRICTION MODIFIER, CLAIMED CTS-V'S DO NOT NEED - LATER DETERMINED THIS WAS INCORRECT 8/29/05 - 17,372 MILES - 22 DAYS OUT OF SERVICE REAR END GRINDING FRICTION MODIFIER ADDED TRANSMISSION REBUILT REPLACED PRESSURE PLATE REPLACED CLUTCH - TSB 05-07-31-001 REAR END BUSHINGS INSTALLED TO REDUCE WHEEL HOP TSB 05-04-114-001A NAVIGATION SYSTEM REPLACED AFTER ALL BUTTONS WERE PEELING PARKING BRAKE GOES TO FLOOR AND WON'T STOP CAR PCM RECALL PERFORMED 10/6/05 - 18,990 MILES- 0 DAY OUT OF SERVICE NAVIGATION SYSTEM NOT PROGRAMMED PROPERLY BY DEALERSHIP - RETURNED FOR REPAIR 11/5/05 - 22,151 MILES - 0 DAY OUT OF SERVICE REPLACE ALL CENTER CAPS ON WHEELS - PEELING 1/2/05 - 27,171 MILES - 10 DAYS OUT OF SERVICE REAR END FAILURE RADIATOR FAILURE TSB 05-06-02-005A SUN VISOR REPLACED DUE TO PEELING 1/19/06 - 27,538 MILES - 6 HOURS OUT OF SERVICE PCM REMOVED AND REPLACED AT GORDON HISTED'S REQ
NOTICED OIL SPOTTING ON FLOOR AND INSPECTION REVEALED REAR END DIFFERENTIAL UNIT WAS LEAKING FLUID. DEALER FOUND HAIRLINE CRACK AND REPLACED DIFFERENTIAL. *NM
REPLACED TIRE BECAUSE OF SCREW IN TIRE. UPON REPLACEMENT I FOUND OUT THE TIRE ONLY HAD 3/32 OF TREAD LIFE REMAINING. GOODYEAR EAGLE F1 P245/45 XR18 HAD LESS THAN 10,000 MILES AND WAS OEM EQUIPMENT ON 2005 CADILLAC CTS-V. EXCESSIVE TIRE WEAR ON A 1-YEAR OLD VEHICLE IS UNACCEPTABLE AND PRONE TO FAIL BECAUSE CONSUMERS ARE UNAWARE OF SUCH MINIMAL TIRE LIFE. *JB
I PURCHASED A USED 2005 CADILLAC IN DEC. 2005 WITH SIX THOUSAND MILES. AT 12000 I TOOK THE CAR TO A DEALER BECAUSE OF FRONT END VIBRATION AND HE SAID THE GOOD YEAR TIRES HAD FLAT SPOTS AND RECOMMENDED THAT I PUT ANOTHER BRAND OF TIRES ON THE CAR. AFTER TWO MONTHS CADILLAC HAS ONLY AGREED TO REPLACE TWO TIRES AND I PAY FOR TWO. ALL FOUR TIRES ARE BAD. CADILLAC AND THE DEALER HAS TRIED TO PLACE FAULT WITH ME BUT I HAVE COMPLIED WITH ALL THE WARRANTY REQUIREMENTS. THESE ARE DEFECTIVE TIRES AND CADILLAC WILL NOT COVER THEIR WARRANTY. *JB
EXCESSIVE WHEEL HOP FREQUENTLY UNDER MILD TO HEAVY ACCELERATION EXCESSIVE TIRE WEAR, TIRES NEED TO BE REPLACED AFTER 4000 TO 6000 MILES REAR END DIFFERENTIAL IS VERY WEAK AND MAY BREAK CAUSING INJURY OR DEATH CADILLAC KNOWS OF PROBLEM PROVIDING SOME CUSTOMERS WITH EXTENDED WARRANTIES HAD A 2004 CTSV AND IT WAS LEMON LAWED IN JULY 2005 FOR THE REAR DIFF BREAKING 3 TIMES WITHIN 1 YEAR. *NM
DT: THE CONTACT STATES WHEN PULLING INTO A PARKING SPACE THE VEHICLE LUNGED FORWARD. SHE WENT OVER AN EMBANKMENT AND KNOCKED DOWN A STREET SIGN. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE IS CURRENTLY AT A BODY SHOP, AND WILL BE TOWED TO THE DEALERSHIP FOR INSPECTION AFTER IT IS REPAIRED. BOTH THE DRIVER AND PASSENGER HAD BUMPS AND SCRAPES. THE VEHICLE LUNGED A PREVIOUS TIME, APPROXIMATELY ONE WEEK AGO WHEN SHE WAS MAKING A RIGHT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP AT THAT TIME. *NM
WHILE DRIVING CADILLAC CTS THE HEATER IN THE DRIVER SEAT WOULD NOT TURN OFF. *TS THE CONSUMER SUSTAINED SEVERE SECOND DEGREE BURNS TO BOTH HIS BUTTOCKS. THE CONSUMER WOULD LIKE TO BE COMPENSATED FOR THE EXTREME PAIN AND SUFFERING THAT HE ENDURED. HE WOULD ALSO LIKE TO BE COMPENSATED FOR THE LOSS OF HIS VEHICLE WHICH WAS OUT OF SERVICE FOR APPROXIMATELY FIVE MONTHS. *NM
CONSUMER'S HEATED SEATS WOULD NOT TURN OFF, CONSUMER SUFFERED SECOND DEGREE BURNS TO THE BUTTOCKS. *TS THE MANUFACTURER INVESTIGATED THE FAILURE BUT DENIED THE CONSUMERS CLAIM FOR REIMBURSEMENT FOR PERSONAL INJURY AND FAULTY PRODUCT. *NM
ON AUG. 26, 2005 OUR THREE MONTH OLD CADILLAC CTS'S TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR AFTER GOING THROUGH A BUSY TOLL BOOTH. CAR HAD TO BE TOWED TO DEALER FOR 8 DAY REPAIR OF COMPUTER AND REPLACEMENT OF TRANSMISSION. FEW DAYS LATER CAR HAD TO GO BACK TO DEALER DUE TO TRANSMISSION NOT SHIFTING PROPERLY, OUT OF COMMISSION FOR DAYS AGAIN. AFTER PICKING VEHICLE UP, CAR WOULD NOT START IN GARAGE AND HAD TO BE TOWED TO DEALERSHIP AGAIN, PICKED UP CAR A COUPLE OF DAYS LATER, NEXT DAY WOULD NOT START AGAIN AND HAD TO BE TOWED. AT DEALERSHIP FOR 6 MORE DAYS. WHEN PICKED UP DEALERSHIP REFUSED TO GIVE US A SERVICE TICKET SHOWING THE PROBLEM AND WHAT THEY DID. SERVICE MANAGER STATED THAT HE WOULD NOT GIVE US "AMMUNITION" TO GIVE TO A LEMON LAW ATTORNEY. DEALERSHIP TRIED TO LAY ENTIRE BLAME ON THE CAR'S AFTERMARKET SIRIUS RADIO ADDITION WHICH HAD BEEN IN PLACE AND WORKED PERFECTLY SINCE CAR WAS NEW.
CONSUMER HAS CONTINUOUS PROBLEMS WITH AIR BAG READINESS LIGHT. LIGHT WILL REMAIN ON FOR LONG PERIODS OF TIME . *TS THE CONSUMER WAS CONCERNED THAT THE AIR BAGS MAY OR MAY NOT DEPLOY. *JB
DT: 2005 CADILLAC CTS - THE CALLER'S VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING AT 55 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THE VEHICLE WENT OFF THE ROAD AND HIT A TREE. THIS WAS ON THE DRIVER'S SIDE FRONT. THERE WERE NO INDICATOR LIGHTS ON PRIOR TO THE ACCIDENT. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, AND INSURANCE COMPANY TOTALED THE VEHICLE. THE CALLER SAW NO REASON FOR THE AIR BAGS NOT TO DEPLOY. . TWO INJURED WERE INJURED IN THIS CRASH. T A POLICE REPORT WAS TAKEN. THERE WAS NO FIRE. *AK
DT: THE CONTACT STATED NEW VEHICLE DID NOT HAVE ANY TRANSMISSION FLUID IN IT WHEN HE BOUGHT IT. THE TRANSMISSION FAILED AND IT WAS IN THE SHOP BEING REBUILT. THE BOLTS ON THE WHEELS WERE ALL TORQUED OVER SPECIFICATIONS, AND HAD A FLAT TIRE, AND THAT WAS THE REASON HE TOOK VEHICLE TO THE DEALER. THE VEHICLE SEIZED AS HE WAS DRIVING INTO THE PARKING LOT. THE BOLTS BROKE OFF IN THE WHEEL AS THEY WERE TRYING TO REMOVE THE TIRE. THIS OCCURRED ON 9-6-05.*AK
PURCHASED 2005 CADILLAC CTS MAY 30, 2005. AT FIRST NEW OWNER CHECK UP I COMPLAINED OF A KNOCKING NOISE UNDER THE DRIVERS FRONT SIDE. COASTAL CADILLAC IN PAWLEY ISLAND, SC COULD NOT HEAR ANYTHING WRONG. MADE ANOTHER APPOINTMENT JUNE 16, 2005 AS WE TOOK A TRIP AND MY HUSBAND HEARD THE THUMPING. THEY FINALLY LOCATED THE PROBLEM, A BROKEN FRONT STRUT, WHICH TOOK 3 DAYS TO REPLACE. AT THAT TIME I VOICED MY CONCERNS ABOUT THIS VEHICLE AND ASKED FOR A NEW CAR. THE ANSWER WAS NO. NOW ON SEPT 2, 2005 MY "CHECK COOLANT LEVEL" MESSAGE CAME ON. I NOW HAVE A LEAK IN THE COOLANT RESERVOIR. THE CAR ONLY HAD 2,789 MILES AT THE TIME. I AM NOT LOOKING FORWARD TO CALLING THE DEALER ABOUT THIS PROBLEM AND THOUGHT I COULD JUST PURCHASE COOLANT AND FILL IT. I THOUGHT THAT THIS SHOULD NOT BE OCCURRING IN SUCH A NEW VEHICLE. *JB
PURCHASED IN JULY 2004. REAR END AND DIFFERNETIAL FAILED AT 2700 MILES.REPLACED REAR-END. REPLACED REAR-END AGIAN AT LESS THAT 7000 MILES, REPLACED TIRES AT 13500MILES, REAR-END CONTINUED TO LOCK AND SLIDE TIRES. HAVE HAD CAR IN DEALER 5 TIMES AND TOMORROW, THE 3RD REAR-END WILL BE PUT IN!!! CADILLAC REFUSES TO BUY CAR BACK BUT HAS EXTENDED DRIVE TRAIN WARRANTY TO 100K MILES.
RUST HAS FORMED ON THE REAR DRIVERS SIDE PASSENGER WINDOW SILL. IT IS LOCATED ON THE METAL PIECE BETWEEN THE WINDOW DOOR.
THE DASHBOARD LIGHTS KEEP COMING ON AND GOING OFF BY ITSELF. THE CONSUMER PREVIOUSLY HAD WORK PERFORMED ON THE ELECTRICAL SYSTEM FOR THE RADIO. *JB
THE CONSUMER WAS ON THE ROAD, WHEN SUDDENLY SMOKE STARTED TO COME FROM THE FRONT OF THE VEHICLE. THE CONSUMER MADE CONTACT WITH " ON STAR". AND WAS TOLD NOT TO CONTINUE DRIVING THE VEHICLE. THE CONSUMER MADE IT TO A PARKING LOT WHERE A TOW TRUCK WAS SENT TO RETRIEVE IT. AFTER THE DEALER SERVICED THE VEHICLE THE CONSUMER WAS TOLD THAT PINE CONES WERE FOUND AND THAT IS WHAT STARTED THE FIRE. THE CONSUMER STATED THERE ARE NO PINE CONES NEAR THE HOME OR WHERE THE VEHICLE HAD BEEN PREVIOUSLY. *JB FIRE ORIGINATED FROM THE EXHAUST. THE POST OXYGEN SENSOR BURNED. THE POST OXYGEN SENSOR WAS REPLACED ON THE PASSENGER SIDE. THE TRANSMISSION HEAT SHIELD WAS DAMAGED AND WAS REPLACED AS WELL. *SC *JB
2005, CADILLAC CTS-V, WHEEL HOP FROM REAR DIFFERENTIAL, VERY COMMON IN THIS VEHICLE. CADILLAC HAS ACKNOWLEDGED ISSUE BY PROVIDING EXTENDED WARRANTIES TO "SOME" OWNERS OF VEHICLES, BUT NOT TO ALL OWNERS, REAR DIFFERENTIAL IS VERY WEAK AND MAY BREAK APART, CAUSING SERIOUS INJURY OR DEATH, WHEEL HOP IS EXPERIENCED IN MY VEHICLE ON A DAILY BASIS, ORIGINAL TIRES LASTED LESS THAN 6,000 MILES, AND PROVIDED A SAFETY/HAZARD PROBELM AS MANUFACTURER DID NOT ADVISE CONSUMERS THAT TIRES WOULD HAVE TO BE REPLACED IN THIS TIME FRAME, 6,000 MILES WAS A PERIOD THAT MOST CONSUMERS WOULD NOT CONSIDER ENOUGH MILEAGE FOR A TIRE ROTATION. *AK
EXCESSIVE WHEEL HOP OCCURS FREQUENTLY UNDER MILD TO HEAVY ACCELERATION. IN WET CONDITIONS, IT HAPPENS MUCH MORE FREQUENTLY AND CAN CAUSE SERIOUS TRACTION AND HANDLING PROBLEMS. THIS ALSO PUTS HEAVY STRESS ON THE DRIVETRAIN AND HAS CAUSED MANY FAILURES IN HALF-SHAFTS AND DIFFERENTIALS AMONGST OTHER OWNERS VEHICLES, WHICH COULD LEAD TO FURTHER CATASTOPHIC LOSS OF CONTROL. THIS IS A MAJOR ISSUE THAT IS BEING IGNORED BY THE MANUFACTURER AT THIS POINT IN TIME.*AK
SHIFTING THE VEHICLE FROM 1ST GEAR TO SECOND GEAR AND UPON RELEASING THE CLUTCH THERE IS A LOUD BANG. HALF SHAFT BROKEN. THIS IS THE SECOND TIME THE RAR END OF ONE OF MY CTS-V'S HAS BROKEN. *AK
WHILE DRIVING 65 MPH SMOKE WAS COMING FROM UNDERNEATH THE HOOD. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. *AK *BF *NM
REAR DOORS WILL NOT CLOSE SHUT IN COLD TEMPERATURES. WHEN CONTACTING CADILLAC, HE WAS TOLD THAT THIS ISSUE WAS UNDER INVESTIGATION. *NM THIS CONDITION CAUSED THE DOOR TO COME OPEN WHILE THE CONSUMER WAS DRIVING. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Cadillac CTS → · Every CTS year → · How the figures are calculated →