Page 6 of 7 · complaints 251–300 of 313

2003 Cadillac CTS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags › FrontalCrash1 injured
Filed Jul 27, 200412,000 milesGA

WHILE MAKING A LEFT TURN CONSUMER'S VEHICLE COLLIDED WITH AN 18 WHEELER. UPON IMPACT NONE OF THE 6 AIR BAGS DEPLOYED. DRIVER SUSTAINED SEVERAL BRUISES.*AK

Steering
Filed Jul 16, 200415,800 milesAR

THERE WAS A LOT OF PLAY IN THE FRONT END/STEERING WHEEL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 12, 200420,000 milesNJ

AT HIGHWAY SPEEDS WHILE DRIVING STRAIGHT STABILITY SYSTEM ENGAGES WHEN APPLYING THE BRAKES. IT ONLY FEELS LIKE THERE IS BRAKES ON THE LEFT SIDE, PULLING THE VEHICLE VIOLENTLY TO THE LEFT.*AK. DEALER FIXED THE VEHICLE, REPLACED SENSOR IN STEERING WHEEL PART # 26059045. *AK

Power Train › Automatic Transmission
Filed Jul 3, 20047,000 milesFL

LOUD HIGH PITCH HOWLING NOISE HEARD FROM INSIDE AT APPROXIMATELY 40 MPH AND OVER. THE FIRST TRIP TO THE DEALER I WAS TOLD IT WAS A WIND NOISE. THE SECOND TIME AT THE DEALER'S I WAS TOLD IT IS A NORMAL CHARACTERISTIC OF THE 2003 CTS. *AK

Suspension
Filed Jun 29, 200426,000 milesMI

WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONSUMER MANAGED TO RESTART THE VEHICLE. *AK THERE WAS A LOUD NOISE INSIDE OF THE VEHICLE, ROUGH JERKS AT SHIFTS, VIBRATION AT MID TO HIGH SPEEDS, LOUD NOISE FROM BACK TIRES WHEN RIDING OVER BUMPS, BURNING SMELL FROM UNDER THE HOOD ALONG WITH SMOKING, WATER IN THE TAIL LIGHT, BLACK EXHAUST DUST/DIRT IN THE TAIL PIPE, THE ENGINE WOULD SHAKE. THE JERKING WAS AS IF THE BRAKES WERE APPLIED WHILE IN DRIVE. *SC *JB

Power Train › Driveline › Differential Unit
Filed Jun 27, 2004OH

MY VEHICLE DEVELOPED A HUMMING NOISE COMING FROM THE REAR DIFFERENTIAL AT 30,000 MILES. THE DEALERSHIP FOUND THAT MY REAR DIFFERENTIAL WAS FULL OF METAL AND STATED THAT THE WHOLE DIFFERENTIAL MUST BE REPLACED SINCE THE METAL CHURNING THROUGH THE GEARS RUINS THE WHOLE UNIT. 7,000 MILES LATER THE NOISE RETURNED. THE DEALER AGAIN FOUND METAL IN THE DIFFERENTIAL, BUT THIS TIME CADILLAC TOLD THEM TO SIMPLY PUT SOME SPECIAL LUBRICANT IN IT! ALL THIS, AFTER THEY TOLD ME LAST TIME THAT THIS TYPE OF PROBLEM REQUIRES REPLACEMENT, AND NOTHING LESS. I WAS TOLD TO DRIVE MY CAR FOR A FEW WEEKS AND SHOCKINGLY ENOUGH, THE MAGIC LUBE DID NOTHING FOR THE PROBLEM. AFTER READING SEVERAL REPORTS FROM PEOPLE WHO HAD THE REAR DIFFERENTIAL OF THIS CAR SIEZE UP(EVEN CAUSING ACCIDENTS), I APPROACHED THE DEALERSHIP FOR A LOANER. I WAS DENIED A LOANER, AND THE MANAGER HAD THE NERVE TO TELL ME THE NOISE WAS NORMAL. WHY ON EARTH THEY FIXED A "NORMAL" CAR THE FIRST TIME IS BEYOND ME. WHEN I ASKED THEM TO SHOW ME ANOTHER CAR ON THE LOT THAT MAKES THE SAME NOISE, THEY BACKED DOWN. PLEASE HELP WITH THIS ISSUE. I AM AFRAID TO DRIVE MY CAR! *JB

Suspension
Filed Jun 25, 2004ME

CONSUMER COMPLAINED ABOUT ALL KINDS OF SUSPENSION PROBLEMS. SHE COULD NOT DRIVE VEHICLE ON AN OPEN ROAD BECAUSE IT WAS ALL OVER THE PLACE. ALSO, TIRES WOBBLED. DEALER REPLACED SEVERAL ITEMS ON THE VEHICLE, BUT IT WAS STILL DOING THE SAME THING. *AK

Vehicle Speed Control
Filed Jun 23, 2004NC

THERE WAS UNINTENDED ACCELERATION WHEN THE VEHICLE IS PLACED INTO WADRIVE. *MR THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WOULD HAVE TO BE PLACED IN NEUTRAL TO STOP OR SLOW THE VEHICLE. THE CONSUMER REQUESTED FOR THE VEHICLE TO BE FIXED OR HIS MONEY BACK. *SC *JB

Vehicle Speed Control
Filed Jun 14, 200415,000 milesNC

CONSUMER COMPLAINED ABOUT A SUDDEN ACCELERATION PROBLEM. WHILE DRIVING AT MODERATE SPEEDS THROUGHOUT THE COMMUNITY, T HE VEHICLE SUDDENLY AND WITHOUT WARNING ACCELERATED. THE DRIVER APPLIED THE BRAKES, BUT IT WAS INEFFECTIVE. *AK THE CONSUMER HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP THE VEHICLE. *SC *JB

Tires › Tread/Belt
Filed May 31, 2004MI

TIRES ARE CUPPING AT 15,000 MILES. IT'S CAUSING VIBRATION AND NOISE. I ROTATED THEM AT 10,000. *AK

Exterior Lighting › Headlights
Filed Apr 19, 2004NY

HID HEADLIGHTS S.U.C.K., IN ALMOST ALL INSTANCES WHERE I HAVE HAD THE MISFORUNE OF HAVING A VEHICLE SO EQUIPED COMING AT ME I HAVE HAD TO SHIELD MY EYES BECAUSE OF THE GLARE AND EYE STRAIN. KNOWING THAT DOT AND ASSOCIATED AGENCIES SEEM TO HAVE A REGULATION FOR EVERYTHING AUTOMOTIVE. I THOUGHT MAYBE A USEFUL REGULATION COULD BE ENACTED REGARDING THESE SAFETY HAZARDS THAT THE "BIG 3" ARE TRYING TO PASS OFF AS HEADLIGHTS. I AM NOW LIVING IN EUROPE AND HERE HEADLIGHTS DON'T GLARE DRIVERS LIKE US SPEC LIGHTS DO. WHY DOES THE REST OF THE WORLD HAVE REAL HEADLIGHS AND IN THE US WE HAVE TO HAVE THESE POORLY AIMED "FLOOD LIGHTS". CURRENT US HEADLIGHTS ARE IN SERIOUS NEED OF A NEW STANDARD THAT MATCHES THE REST OF THE WORLD. THAT WAY I, AND THE REST OF THE MOTORING PUBLIC, WON'T HAVE TO DRIVE WITH SUNGLASSES ON AT NIGHT.*AK

Electrical System › 12v/24v/48v Battery
Filed Mar 18, 2004NJ

2002 CADALLIC CTC HAS NOT TRUCK KEY LOCK. ADVERSE CONDITIONS OCCUR WHEN THE BATTERY FAILS AS ALL, AND I MEAN ALL SYSTEMS SHUT DOWN. ONE CANNOT GET INTO THE TRUNK,USE THE PHONE, OR EVEN GET THE KEYS OUT OF THE IGNITION. BUT, NOT HAVING A KEY LOCK FOR THE TRUCK IS DANGEROUS AND UNSAFE.*AK

Tires
Filed Mar 2, 2004PA

TIRES NEEDED REPLACEMENT AT 30,000 MILES DUE TO WEAR AND POOR CONDITION. THE TIRES CAME WITH THE NEW VEHICLE. I HAD PREVIOUS;LY REQUESTED THE DEALER AT ABOUT 24,000 MILES TO CHECK THE TIRES BECAUSE OF STEERING VIBRATION AND ABERRENT SOUNDS FROM THE WHEELS.*AK

Power Train › Automatic TransmissionCrash
Filed Jan 22, 2004NY

CAR WAS PUT IN REVERSE TO BACK OUT OF PARKING SPACE BUT WENT FORWARD INSTEAD, JUMPED CURB AND HIT LIGHT POLE.*AK

Exterior Lighting › Headlights
Filed Jan 15, 20048,316 milesOK

WHEN THE HEADLIGHTS WERE ON LOW BEAM THEY PRODUCED A DARK SPOT. AS A RESULT, VISION IS IMPAIRED. *AK *SC

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 12, 200422,000 milesCA

PREMATURE WEAR OUT OF FRONT BRAKE PADS AND ROTOR (95%) WEAR AT 22,000 MILES WITH LIGHT USAGE. (NO HILLS, FLAT TERRAIN,) *LA

Exterior Lighting › Headlights
Filed Oct 30, 20031 milesFL

(CORRECTED COMPLAINT) HEADLIGHT LOW BEAM ON THE CADILLAC CTS 2003 HAS A BLACK BAR THAT REDUCES VISION TO ABOUT 75 FEET AND ON DARK COUNTRY ROADS, THIS SHORTENED VISION IS EXTREMELY DANGEROUS. THE HEADLIGHT SHOULD BE A RECALL BEFORE SERIOUS ACCIDENTS OCCUR AS A RESULT OF THIS CONDITION. WHAT WAS CADILLAC THINKING? CADILLAC DOESN'T SEEM TO THINK THERE IS A PROBLEM BUT OBVIOUSLY THEY DON'T EVER DRIVE THEIR PRODUCT ON DARK ROADS AT NIGHT. THIS HEADLIGHT PROBLEM NEEDS TO BE CORRECTED!! IT IS AWFUL! *AK

Electronic Stability Control › Automatic (asc)
Filed Oct 28, 200335,000 milesTX

THE 2003 CTS IS EQUIPPED WITH STABILITY SYSTEM. SEEMS THAT THE STABILITY SYSTEM CAN FAIL WHEREAS IT ENGAGES AT HIGH SPEED AND MOMENTARLY APPLIES BRAKING TO ONE WHEEL. DEALER (MCGINNIS CADILLAC) STATED IT WASN'T POSSIBLE, BIT DISCOVERED DURING ATEST DRIVE THAT IT WAS INDEED. AFTER A WEEK OF TRIAL AND ERROR THEY DISCOVERED A BAD SENSOR IN THE WHEEL. IMAGINE TRAVELING AT 70MPH AND HAVING ONE WHEEL MOMENTARLY LOCK UP DUE TO AN ONBOARD SYSTEM. HAS THE POTENTIAL OF DRAGGING THE CAR OUT OF IT'S LANE, PERHAPS EVEN UNDER A LARGE FREIGHT TRUCK. PERHAPS FLIPPING THE CAR AS WELL.*AK

Steering › Hydraulic Power Assist System
Filed Oct 15, 2003NY

STEERING MECHANISM FAILED ON 2003 CADILLAC CTS. *MR THE POWER STEERING MECHANISM FAILED, WHICH MADE THE VEHICLE DIFFICULT TO TURN, WHICH WAS REPLACED. BOTH FRONT STRUTS WERE REPLACED DUE TO LEAKAGE AND THE INTERMEDIATE STEERING SHAFT BOLT WAS UNDER TORQUED. THE LEFT FRONT SHOCK LEAKED, THE INTAKE MANIFOLD LEAKED. THE CONSUMER WAS UNABLE TO PUMP GAS DUE TO A DEFECTIVE GAS LINE. A RUBBING SOUND WAS HEARD COMING FROM THE REAR OF THE VEHICLE, SQUEAKING FROM THE FRONT END, AND A HOLLOW SOUND WHEN PASSING OVER BUMPS. THE CONSUMER REQUESTED THAT THE DEALER/MANUFACTURER REPAIR THE VEHICLE IN ACCORDANCE TO THE LEMON LAW BILL. (LAWYER, JOSEPH ARDITO ON BEHALF OF CLIENT ROBERT GENOVESE)*SCC *JB

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 1, 2003VA

PROBLEMS WITH PSI FOR VEHICLE TIRE EQUIPMENT.*MR. THE CONSUMER STATED THE OUTDOOR STICKER ON THE VEHICLE STATED FOR 17 INCH TIRES, THEY SHOULD BE INFLATED TO 30 PSI, HOWEVER THE GM SHOP MANUAL STATED THE TIRES SHOULD BE INFLATED TO 35 PSI. GM INFORMED THE CONSUMER TO CHECK WITH HIS LOCAL DEALER TO FIND OUT THE CORRECT TIRE PRESSURE. *JB *NLM

Visibility › Defroster/Defogger/Hvac System
Filed Sep 28, 200320 milesGA

WHEN RUNNING A/C THE DEFROSTERS LEAK COLD AIR AND CONDENSATION ACCMMULATES ON OUTSIDE OF WINDSHIELD. DEALER (HENNESEY CADILLAC, ATLANTA) STATES VEHICLE WAS DESIGNED THIS WAY. I DO NOT FEEL A VEHICLE IS DESIGNED SO THAT YOU HAVE TO RUN WINDSHIELD WIPERS WHEN IT IS NOT RAINING. IMPAIRS VISIBILITY.

Visibility › Defroster/Defogger/Hvac System
Filed Sep 11, 2003LA

CONSUMER COMPLAINED ABOUT DEFROSTER NOT WORKING PROPERLY. MANUFACTURER WAS CONTACTED, AND STATED THAT VEHICLE WAS DESIGNED THAT WAY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 28, 2003440 milesNY

BRAKES FAILED. BRAKE PEDAL WENT TO THE FLOOR. THERE WAS NO WARNING LIGHT. VEHICLE IS A 2004 CTS.

Tires › Sidewall
Filed Aug 6, 20031,200 milesVA

WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH, THE DRIVERS SIDE FRONT TIRE BLEW OUT. UPON INSPECTION OF THE TIRE, THERE WAS NO HOLE OR DAMAGE TO THE TREAD AREA BUT THERE WAS A HOLE IN THE OUTER SIDE WALL. IT DID NOT APPEAR THAT THE SIDE WALL HIT ANYTHING. THE CONSUMER DID NOT REMEMBER HITTING ANYTHING. THE CONSUMER DID NOT LOSE CONTROL OF THE VEHICLE. THE VEHICLE REMAINED STABLE. THE ONLY INDICATION THE TIRE BLEW OUT WAS A VIBRATION. *AK *CB *JB

Suspension
Filed Jul 29, 2003CT

STEERING WHEEL VIBRATION. *AK

Tires › Sidewall
Filed Jul 29, 2003MA

OWNER FELT VIBRATION THROUGH THE STEERING WHEEL, AND TOOK THE VEHICLE INTO THE DEALERSHIP. TO HIS SURPRISE, CADILLAC WAS REPLACING ALL FOUR OF THE TIRES DUE TO SIDEWALLS COMING APART ON THE INSIDE. THEY WERE A LITTLE VAGUE WITH THEIR RESPONSE, SO THE OWNER HAS CONCERNS REGARDING THIS ISSUE.*AK

Air Bags › Side/WindowCrash2 injured
Filed Jul 11, 20035,000 milesFL

MY CADILLAC CTS (2003) WAS HIT DIRECTLY IN THE DRIVERS DOOR AT APPROXIMATELY 50-55 MPH AND THE SIDE IMPACT OR CURTAIN AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS PUSHED SO HARD, THE WITNESS THOUGHT IT WAS GOING TO FLIP OVER. CADILLAC INDICATED THAT THERE WAS NO PROBLEM, AND THE AIR BAGS DIDN'T DEPLOY BECAUSE THE SENSOR DID NOT RECEIVE A DIRECT HIT. THE SENSOR IS LOCATED ON THE DOOR FRAME BETWEEN THE DRIVER AND REAR LEFT PASSENGER DOOR. I FIND IT HARD TO BELIEVE THAT THE DOOR WAS TOTALLY SMASHED IN TO THE DRIVERS SEAT, THE VEHICLE FRAME DAMAGED, THE WINDOW BLEW OUT AND AIR BAGS DIDN'T GO OFF, BECAUSE THE SENSOR WAS NOT HIT.*AK

Tires › Sidewall
Filed Jul 3, 200317,481 milesFL

THE RIGHT FRONT TIRE HAD A HUGE BULGE IN THE SIDEWALL. ORIGINAL TIRES WITH 17,481 MILES ON THEM (GOODYEAR, EAGLE P225/55R16, DOT # M6T4LNDR1502). *AK *CB *NLM

Structure
Filed Jun 17, 2003FL

DESIGN PROBLEM WITH INSTRUMENT PANEL, GAUGES ARE HARD TO SEE. *MR THE INSTRUMENT PANEL IS BLACK, AND ON A BRIGHT CLEAR DAY IT WOULD BECOME DIFFICULT TO SEE THE SPEEDOMETER, ODOMETER, AND THE GAS GAUGE. THE PROBLEM WAS ESPECIALLY DANGEROUS WHEN DRIVEN ON SUPER HIGHWAYS, ATTEMPTING TO SET THE CRUISE CONTROL, MONITOR SPEED WHEN THE SPEED HAS CHANGED GOING THROUGH DIFFERENT SPEED ZONES. *SCC *JB

Engine and Engine Cooling › Engine
Filed May 26, 200314,900 milesFL

AFTER HEAVY RAIN AND IF UNDERCARRIAGE GETS WET "OIL PRESSURE LOW" WARNING ALERT. REQUESTING DRIVER TO STOP ENGINE. DEALER CAN NOT FIND ANYTHING WRONG. *NLM

Power Train › Driveline › Differential Unit
Filed May 19, 20035,000 milesNY

WHEN PULLING FROM A LIGHT THERE WAS A CLUNK NOISE COMING FROM SOMEWHERE ON VEHICLE. TOOK TO MECHANIC AND THE BOLTS FOR THE DIFFERENTIAL WERE LOOSE AND CAUSED A LEAK. *NLM

Air Bags › Frontal › Sensor/Control Module
Filed May 16, 2003NJ

THE VEHICLE HAD THE OLD AIR BAG SENSOR. THE CONSUMER WOULD LIKE TO RECEIVE THE NEW SENSOR THAT WAS PLACED IN OTHER VEHICLES DUE TO A RECALL. THE DEALER HAS STATED NO REPAIRS WILL BE DONE UNTIL THERE IS A RECALL ISSUED FOR THAT VEHICLE. *NLM

Steering
Filed Apr 28, 2003MI

WHILE DRIVING, THE STEERING FAILED, WHICH CAUSED THE VEHICLE TO RUN OFF THE ROAD. *JB

Equipment › Appliance › Air Conditioner
Filed Apr 17, 2003FL

WHEN THE AIR CONDITIONER WAS USED THE WINDSHIELD BECAME FOGGED. THE VEHICLE HAS BEEN TAKEN TO DEALER 4-5 TIMES BUT THE DEALER COULD NOT REMEDY THE PROBLEM. *NLM

Engine and Engine Cooling › Cooling System
Filed Apr 16, 2003CA

LOW COOLANT MESSAGE THREE TIMES IN MY CADILLAC CTS DIC. DEALER FOUND NOTHING WRONG, BUT ADDED ANTIFREEZE EVERY TIME. ANTIFREEZE UNDER THE CAR TOOK TO DEALER, ANTIFREEZE LEAKING FROM OIL COOLER PLATE. CAR WOULD NOT START EVEN AFTER A JUMP. NEEDED NEW IGNITION RELAY AND BATTERY. *NLM

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Apr 2, 2003MI

THE POWER STEERING FAILED, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB

Steering
Filed Apr 1, 2003NH

THE DEALERSHIP TOLD THE CONSUMER THEY DID NOT KNOW ABOUT A RECALL REGARDING THE STEERING SHAFT BOLT 03 V 115 000. THE MANUFACTURER STATED ALL THE DEALERSHIPS WERE NOTIFIED 3 WEEKS PRIOR TO CONSUMERS BEING NOTIFIED. *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Mar 27, 2003MI

THE HEADLIGHTS CONTAINED DARK SPOT ON THE LENSES WHICH INTERFERED WITH THE DRIVERS' VISIBILITY. *JB

Steering
Filed Mar 24, 2003NJ

THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE STEERING BOLT, HOWEVER THE DEALERSHIP KNEW NOTHING ABOUT THE RECALL. *JB

Steering
Filed Mar 24, 20036,000 milesPA

THE VEHICLES STEERING SHAFT BOLT FAILED. THE DEALER WAS NOTIFIED. *NLM

Vehicle Speed Control
Filed Mar 17, 2003DE

PULLING TO A PARKING PLACE, SLOWLY, FOOT ON BRAKE, HALF WAY INTO THE PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED RESULTING IN THE VEHICLE HITTING A CEMENT POLE. NO INJURIES. EXTENSIVE DAMAGE TO THE LEFT FRONT. HAD TO EXIT THE PASSENGER SIDE CAR. *NLM

Power Train › Driveline › Differential Unit
Filed Mar 11, 200317,500 milesMA

THE DIFFERENTIAL IN MY 03 CADILLAC CTS DEVELOPED A SERIOUS LEAK. THE DEFECT REQUIRED (3) TRIPS TO THE DEALER TO REPAIR. THE LAST REPAIR, (APPEARS TO BE THE RIGHT ONE) WAS THE REPLACEMENT OF THE DIFFERENTIAL. THIS TYPE OF DEFECT CAN LEAD TO LOSS OF DIFFERENTIAL FLUID RESULTING IN FAILURE OF THE UNIT AND POSSIBLE ACCIDENT. I HAVE FOUND THIS LEAK ON SEVERAL OTHER "03" CTS.*JB

Exterior Lighting › Headlights
Filed Feb 10, 2003CA

THERE WAS A SPOT IN THE HEADLIGHTS WHICH CAUSED LOW VISIBILITY AT NIGHT.*JB

Unknown or OtherCrashFire
Filed Feb 9, 2003WA

I WISH TO COMPLAIN ABOUT A TV AD THAT CADILLAC IS CURRENTLY RUNNING FOR THEIR CTS MODEL, IT DEPICTS THE CAR DRIVING BLINDLY AT HIGH SPEED THROUGH THICK FOG. I BELIEVE THE AD IS CRIMINALLY IRRESPONSIBLE, GIVEN THE HIGH COST IN LIVES, INJURIES AND PROPERTY DAMAGE THAT OCCURS EVERY YEAR WHEN VEHICLES DRIVEN AT HIGH SPEED IN FOG COLLIDE WITH OTHER VEHICLES. I HAVE REQUESTED CADILLAC TO IMMEDATELY WITHDRAW THIS AD AND IN THE FUTURE MAKE SOME MINIMAL EFFORT TO APPEAL TO RESPONSIBLE DRIVING BEHAVIOR. WHAT ACTION CAN I EXPECT YOUR AGENCY TO TAKE? JOSEPH A. FINN

Air BagsCrash1 injured
Filed Jan 27, 2003NY

THE CONSUMER STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN HE PROCEEDED AND BEGAN TO SKID ON UNSEEN ICE AND HIT A UTILITY POLE. THE VEHICLE WAS TOTALED. THE CONSUMER STATED THAT NONE OF THE SAFETY FEATURES WORKED, AND THEY ARE AS FOLLOWED: AIR BAGS, ABS BRAKES, TRACTION CONTROL, AND THE ADDITIONAL WINTER DRIVING MODE FROM SKID. SCC

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 21, 2003NY

WHILE DRIVING AT ANY SPEED,THE VEHICLE WILL SUDDENLY SHUT OFF. THE STEERING WHEEL AND THE BRAKE PEDAL BECOMES VERY STIFF. CONSUMER FEELS ITS VERY UNSAFE TO DRIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 7, 2003CA

2003 CADILLAC CTS. CAR FUEL GAUGE WENT TO EMPTY RESULTING IN CAR TO DIE. SPEEDOMETER AND TACTOMETER SPIKED THEN FUEL GAUGE WENT TO EMPTY. FUEL GAUGE WAS EITHER FULL OR HALF FULL EACH OF THE TIMES. THIS PROBLEM HAS OCCURRED 6 TIMES. TAKEN TO THREE DIFFERENT DEALERS WITH NONE BEING ABLE TO DIAGNOSE PROBLEM. FUEL PUMP WAS REPLACED, COMPUTER GAUGES RESET BUT WITH NO SOLUTION TO PROBLEM. SERIOUS ISSUE, AS 4 OF THE TIMES THE CAR DIED, THE CAR WAS ON FREEWAY. PROBLEM HAS OCCURED 3 TIMES SINCE STATED INCIDENT DATE

Unknown or Other
Filed Jan 4, 2003NY

NAVIGATION SYSTEM ON 2003 CADILLAC CTS NOT FUNCTIONING PROPERLY. SOME MAJOR CITIES CAN NOT BE LOCATED, CAN'T SET SOME DESTINATIONS, MILEAGE FROM LOCATION TO DESTINATION IS INCORRECT PLUS OTHER PROBLEMS.

Exterior Lighting › Headlights
Filed Jan 2, 2003200 milesCA

CONSUMER STATES VEHICLE HEAD LIGHT HAS A PURPLE LINE THROUGH HEAD LIGHT LENS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *TS

Service Brakes, Air
Filed Dec 31, 2002TX

CONSUMER STATES THE VEHICLE WAS PARKED IN THE SAMS CLUB PARKING LOT. CONSUMER STATES THAT THE EMERGENCY PARKING BRAKE WAS ON. THE VEHICLE ROLLED BACKWARDS INTO ANOTHER PARKED VEHICLE. DEALER NOTIFIED. TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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