2002 Cadillac Cadillac

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Visibility › Glass, Side/Rear1
000
Suspension › Front › Wheel Bearing1
000
Service Brakes, Hydraulic › Fluid1
000
Power Train › Automatic Transmission1
000
Exterior Lighting › Headlights1
000
Engine and Engine Cooling › Engine1
000

What owners reported

Newest filings
Service Brakes, Hydraulic › Fluid
Filed May 7, 200790,080 milesCA

I OWN A 2002 CADILLAC STS AND JUST HAD THE BRAKES FAIL , BUT FORTUNATELY NOT IN A WAY THAT THERE WAS A CRASH. I WAS TOLD BY THE SERVICE WRITER AT SAINT CLARE CADILLAC IN SANTA CLARA, CA THAT THE BRAKE LINE FROM THE MASTER CYLINDER TO THE FRONT BRAKES FAILED DUE TO A DEFECTIVE CLIP. HE STATED THAT THIS WAS THE FOURTH CAR THIS MONTH THAT HAS HAD THIS PROBLEM. THE PLASTIC CLIP COMES LOOSE AND THE BRAKE LINE RUBS AGAINST THE TRANSMISSION HOUSING AND EVENTUALLY FAILS. I WAS VERY LUCKY THAT THIS FAILURE HAPPENED IN MY DRIVEWAY AS I LIVE IN A MOUNTAIN AREA OF SANTA CRUZ COUNTY, CA. THE BRAKE FAILED BY PUMPING FLUID OUT OF THE HOLE EVERY TIME THE BRAKE WAS DEPRESSED UNTIL THERE WAS INSUFFICIENT FLUID TO KEEP THE PEDAL FROM GOING TO THE FLOOR. THIS IS WHAT HAPPENED TO ME. SHOULD NOT THIS BE AN IMMEDIATE RECALL ITEM BY GENERAL MOTORS

Suspension › Front › Wheel Bearing
Filed Dec 17, 200460,000 milesGA

2002 CADILLAC DEVILLE, CLICKING IN RIGHT REAR WHEEL BEARING. DEALING CHECKED BEARING, FOUND IT TO BE BAD, AND NOTED THAT LEFT FRONT WAS ALSO GOING BAD. REAR BEARING REPLACED, FRONT BEARING TIGHTED, DEALER SUGGESTED PERIODIC CHECKS, MAY NEED REPLACEMENT IN FUTURE. THIS CALL IS LESS THAT 3 YEARS OLD, 60K MILES, BEARING SHOULD NOT BE GOING BAD. THIS CAR WAS NOT IN AN ACCIDENT, NOR CURBS STRUCK, NOT WAS IT SETTING UN-USED FOR ANY LENGTH OF TIME. THESE ARE SCENARIOS THE DEALER TRIED TO EXPLAIN TO ME WHY WHEEL BEARING WENT BAD WITH 60K MILES. I EXPLAINED THAT NEITHER OF THOSE SCENARIOS WERE EXPERIENCED BY ME/THIS CAR.L *JB

Exterior Lighting › Headlights
Filed Oct 30, 20031 milesFL

HEADLIGHT LOW BEAM ON THE CADILLAC CTS 2000 HAS A BLACK BAR THAT REDUCES VISION TO ABOUT 75 FT AND ON DARK COUNTRY ROADS, THIS SHORTENED VISION IS EXTREMELY DANGEROUS. THE HEADLIGHT SHOULD BE A RECALL BEFORE SERIOUS ACCIDENTS OCCUR AS A RESULT OF THIS CONDITION. WHAT WAS CADILLAC THINKING? CADILLAC DOESN'T SEEM TO THINK THERE IS A PROBLEM BUT OBVIOUSLY THEY DON'T EVER DRIVE THEIR PRODUCT ON DARK ROADS AT NIGHT. THIS HEADLIGHT PROBLEM NEEDS TO BE CORRECTED!! IT IS AWFUL! *AK

Engine and Engine Cooling › Engine
Filed Apr 1, 200348,000 milesCT

THE VEHICLE SHUT DOWN SEVERAL TIMES WHILE EXITING A RAMP. *AK *JB

Visibility › Glass, Side/Rear
Filed Mar 17, 2003LA

FRONT GLASS BLOW OUT AT 75MPH. *AK

Power Train › Automatic Transmission
Filed May 21, 2002MD

WHILE DRIVING TRANSMISSION BURNED UP, AND WHEN PUTTING VEHICLE INTO ANY GEAR, IT WILL CONTINUE TO MOVE FORWARD. CONTACTED DEALER, AND THE DEALER REPLACED TRANSMISSION. *AK CADILLAC DTS 2002 *YH

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20033000Routine
2002 — this page6000Routine
20012000Routine
200012010Routine
19995000Routine
19986000Routine
199711010Routine
19967010Routine
19953000Routine
19942000Routine
19936000Routine
19922000Routine
19913010Routine
19903000Routine

Compare every Cadillac year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.