INTERMITTENT WARNING ON INFORMATION DASHBOARD TO SERVICE AIRBAG. DEALERSHIP WOULD NOT SERVICE WARNING UNLESS IT WAS ACTIVE, BUT DUE TO INTERMITTENCY IT WAS IMPOSSIBLE TO BRING IN AN ACTIVE ALARM. ALARM COMES IN AT DIFFERENT TIMES AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC SET OF CONDITIONS. ALARM SIMPLY STATES TO SERVICE AIRBAG. THE ALARM HAS COME IN NUMEROUS TIMES. THE DATE ENTERED BELOW IS THE MOST RECENT OCCURRENCE OF THE ALARM, BUT HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED. I THINK THAT THIS IS RELATED TO A RECALL REGARDING THE AIRBAG CONNECTION ON THE BUICK VERANOS, BUT OUR SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL.
2013 Buick Verano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARK FORD OF MAHOPAC, 276 US-6, MAHOPAC, NY) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
1.) MY CAR REDUCED SPEED ON THE HIGHWAY DRIVING 55. WHEN PULLING OVER THE CAR WOULD NOT ACCELERATE AND TURNED OFF. AFTER BEING OFF FOR 20 MINUTES ON THE SIDE OF THE ROAD THE VEHICLE DROVE NORMALLY. AFTER A WEEK CARMAX SERVICE COULD NOT FIND THE REASON FOR THIS INCIDENT. 2.) THE EPB WARNING LIGHT FLASHED WHILE DRIVING ON A CITY STREET AND SLOWS THE VEHICLE DOWN. I CAME TO A STOPLIGHT AND MY CAR DIED. IT WAS TOWED TO CARMAX SERVICE AND AFTER A WEEK THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND FIX THE ISSUE. 3.) WHILE DRIVING ON A CITY STREET THE EPB SERVICE LIGHT STARTED FLASHING IN MY CAR JERKED FORWARD I WOULD NOT ACCELERATE. 4.) I WAS MERGING ONTO THE HIGHWAY WHEN THE POWER SYSTEM LIGHT TURNED ON AND MY DOORS STARTED LOCKING AND UNLOCKING ON ITS OWN. THE VEHICLE WOULD NOT ACCELERATE AND TURNED OFF. AFTER ABOUT FOUR MINUTES IT TURNED BACK ON AND DROVE FINE BUT BUICK DEALER COULD NOT FIND A PROBLEM. DEALER HAD THE CAR FOR 10DAYS.
STEERING WHEEL LOCKED INTO THE STRAIGHT POSITION AND WOULD TURN LEFT. DASHBOARD BLINKED MESSAGES ACROSS THE SCREEN. " SERVICE POWER STEERING" AND "SERVICE STABILITY TRACK". UNFORTUNATELY ONCE YOU TURN THE CAR OFF AND TURN THE CAR BACK ON, IT RESETS ITSELF AND ALL THE ALERTS ARE NO LONGER PRESENT.
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE FROM THE PARK POSITION, THE GEAR SHIFTER FAILED. AFTER VARIOUS ATTEMPTS, THE GEAR WAS EVENTUALLY ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE LOCAL DEALER (PERRY BUICK, 6633 E VIRGINIA BEACH BLVD, NORFOLK, VA, 23502, 757-828-5431) SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
THE CAR SHUTS OFF WHILE IN MOTION DRIVING DOWN INTERSTATE OR ANY ROAD; SOMETIMES THE CAR WON'T SAY A WORD WHEN TRYING TO CRANK UNTIL AFTER A FEW TRIES; PLUGGED INTO COMPUTER BUT GIVES NO CODES
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE WOULD ALERT THAT THE VEHICLE WAS NOT IN THE PARK POSITION. THE CORRECT GEAR POSITION WAS NOT DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE GREATER LOWELL BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,134. *TR
VEHICLE, TRAVELING 45MPH IN TRAFFIC STREAM ON HIGHWAY, SUDDENLY LOST ALL POWER, INCLUDING ENGINE, RADIO, AC FAN, AND DASHBOARD LIGHTS. AFTER COASTING TO ROADSIDE, STILL MOVING, RADIO, AC FAN AND DASHBOARD LIGHTS SUDDENLY SELF RESTORED. AFTER STOPPING, TRANSMISSION PUT IN PARK, START BUTTON PUSHED, ENGINE STARTED, EVERYTHING BACK TO NORMAL.
THE ELECTRICAL SYSTEM IS MALFUNCTIONING. THE AIR BAG LIGHT IS ON SOMETIME THEN IT WILL GO OFF. ITS LIKE SOMEONE IS SITTING ON THE PASSENGER SEAT. THE DASH SEAT LIGHT COMES ON AND OFF TOO. MY COLLISION LIGHT STARTED ACTING UP AND NOW IT DOESN'T WORK BUT TONIGHT THE PASSENGER MIRROR IS PARTIALLY ON AND WILL NOT GO OUT. BUTTONS ON THE DASH DISAPPEARS THEN SHOWS UP LATER. BLUETOOTH, COLLISION SETTING BUTTONS, I TOOK MY CAR INTO THE DEALERSHIP. MY BUMPER TO BUMPER HAS EXPIRED. I WAS TOLD THEIR IS CORROSION IN THE LINE AND IT WILL COST ME $1300 TO 1600 TO FIX.
THE SHIFT LEVER IS ON A CONSOLE BETWEEN THE TWO FRONT SEATS. PUSHING THE LEVER TOWARD THE DRIVER CHANGES THE TRANSMISSION MODE FROM AUTOMATIC TO MANUAL. THERE IS NOTHING TO PREVENT ACCIDENTAL PUSHES SWITCHING THE TRANSMISSION TO MANUAL MODE AT HIGHWAY SPEED. MY PASSENGER, WHILE ADJUSTING HER COAT, HAS SWITCHED THE CAR TO MANUAL MODE WHILE THE CAR WAS AT HIGHWAY SPEED AND I HAVE SEEN HER PURSE SOMETIMES VERY CLOSE TO THE LEVER WHILE SHE IS DOING THINGS WITH THE PURSE (THE CAR IS A COMPACT--THE SHIFT LEVER IS IN CLOSE PROXIMITY TO BOTH FRONT SEATS). FORTUNATELY WHEN SHE ACCIDENTALLY SWITCHED THE TRANSMISSION TO MANUAL MODE I REMOVED MY FOOT FROM THE ACCERATOR WHILE I TRIED TO FIGURE OUT WHY MY CAR SUDDENLY SLOWED DOWN WHILE THE ENGINE WAS RACING; FORTUNATELY I WAS NOT IN HEAVY TRAFFIC WHERE THIS COULD HAVE CAUSED AN ACCIDENT.
JUST RECENTLY PURCHASED A 2013 BUICK VERANO WITH LESS THAN 15,000 MILES ON IT. I'VE ALREADY HAD TO REPLACE TWO TIRES BEFORE HITTING MY TWO WEEK MARK. EACH TIME I WAS DRIVING 30MPH AND UNDER EACH TIME A BLOW OUT OCCURRED. RESEARCHED AND FOUND OUT THAT THESE CONTINENTAL TIRES HAVE BEEN NOT ONLY BEEN RECALLED BUT THE CONTINENTAL PROCONTACT 235/45 18 HAVE HAD MANY ISSUES BLOWING OUT AT MOMENTS NOTICE. BUT NOT YET RECALLED ALONG WITH PREVIOUS CONTINENTAL TIRES. THESE TIRES NEED TO BE RECALLED AGAIN AND TAKEN OFF THE MARKET BEFORE A TRAGIC INJURY OCCURRES IF IT HASNT HAPPENED ALREADY. *TR
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING, THE CONTACT INADVERTENTLY HIT THE KEYLESS IGNITION BUTTON, WHICH RESULTED IN A LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS MANUFACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *JS
WHILE AT A STOP SIGN/LIGHT (STATIONARY) THE VEHICLE WILL MOVE FORWARD ON IT'S OWN. I WILL HAVE MY FOOT FIRMLY ON THE BRAKE AND IT MOVES. IT DOES IT AT RANDOM. I HAVE TAKEN IT TO BUICK AND EVEN CONTACTED CORPORATE ABOUT THIS AND NOW AM AT A STAND STILL. BUICK STATED THAT BECAUSE THERE IS NO RECALL, NO ERROR CODES, AND THEY CAN'T DUPLICATE THE ISSUE THEY DON'T KNOW HOW TO FIX THIS PROBLEM. I AM STUCK WITH A VEHICLE THAT HAS A SAFETY ISSUE. MY MAJOR CONCERN IS THAT IT MAY ONLY BE MOVING ABOUT A FOOT NOW BUT LATER WILL IT JUST KEEP GOING CAUSING ME TO BE IN AN ACCIDENT.
MY FIRST COMPLAINT HAS TO DO WITH THE "LOW FUEL" WARNING INDICATOR NOT FUNCTIONING PROPERLY. THIS DOESN'T OCCUR OFTEN, BUT I'VE NOTICED IT HAPPEN 3 TIMES IN THE PAST 6 MONTHS, AND I'M UNSURE OF WHEN THIS ISSUE FIRST BEGAN. TYPICALLY, THE FUEL LEVEL INDICATOR WILL BE AT 1/4 OR BELOW, AND WHEN DRIVING A LONG DISTANCE, STOPPING AND GOING, AND/OR ON HILLY RURAL ROADS, WHEN THE NEEDLE CROSSES INTO THE RED AND EVENTUALLY HITS "0" THE "LOW FUEL" INDICATOR HAS NOT LIT UP, NO MESSAGE APPEARED, AND NO WARNING CHIME, BUT THE DIC STATES "LOW FUEL RANGE". PERHAPS THE SENSOR IS GOING BAD, BUT WHY WOULDN'T THE LIGHT TURN ON IF THE SYSTEM KNOWS THE FUEL LEVEL IS LOW? I CAN PARK SOMEWHERE AND IDLE FOR 30 MIN AND THE LIGHT STILL WON'T TURN ON. ONLY AFTER I SHUT THE CAR OFF AND RESTART IT DOES THE LIGHT/WARNING CHIME/MESSAGE APPEAR. CURRENT MILEAGE: 88,600 MY SECOND COMPLAINT PERTAINS TO THE AIRBAG: ON/OFF INDICATOR FOR THE FRONT PASSENGER. WHEN THE KEY IS TURNED TO ON WITH OR WITHOUT THE ENGINE RUNNING, THE SYSTEM OPERATES NORMALLY, BUT IF I'M CHARGING MY PHONE USING A CAR CHARGER CONNECTED TO THE FRONT AUX POWER OUTLET, AND LAY IT DIRECTLY ON THE RIGHT HALF OF THE PASSENGER SEAT, IN ANY POSITION, THE AIRBAG LIGHT WILL SWITCH FROM OFF TO ON, BUT THE SAFETY BELT LIGHT DOES NOT TURN ON OR FLASH, AND NO CHIME IS HEARD. WHEN I LIFT MY PHONE, THE INDICATOR RETURNS TO NORMAL IN A FEW SECONDS. I'VE NOTICED THE PHONE HAS TO BE DIRECTLY ON THE SEAT WITHOUT ANYTHING BENEATH IT IN ORDER FOR THIS TO OCCUR
MY CAR HAS ONLY 55, 148 MILES AND THE POWER STEERING MODULE HAS GONE OUT ALREADY. I HAVE HAD MY CAR FOR ONLY 3 YEARS AND I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION AND NOW THE POWER STEERING. I AM NOT SURE HOW MUCH IT WILL COST TO GET IT REPAIR. MY CAR LOCKED UP AS I WAS DRIVING IT. I LOOKED DOWN AND SAW MY DASHBOARD FLASHING SAYING THAT THE POWER STEERING NEEDED TO BE SERVICE. I COULD NOT TURN THE CAR AT FIRST. ALL I COULD DO IS JUST GO STRAIGHT. THEN ALL OF A SUDDEN I WAS ABLE TO TURN THE CAR, BUT IT WAS VERY HARD.
IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE IN DRIVE. WHILE DRIVING THE WHOLE SCREEN TURNS BLACK AND THE RADIO WORKS SOMETIMES. ALSO WHEN I TURN ON MY A/C THE ENGINE GETS LOUDER AND IT MAKES A WEIRD NOISE UNTIL I TURN THE A/C OFF, THE A/C DOESN'T GET AS COLD AS IT USE TO AND MY HEAT GETS HOTTER THAN IT USED TO SOMETIMES WHEN I RIDE WITH THE HEAT THE CAR TURNS OFF. ALL OF THIS STARTED HAPPENING ON APRIL 18, 2016
THE CAR ONLY HAS 20,000 MILES ON IT. I WENT TO THE GROCERY AND DRUG STORE WHICH IS ONLY 4 MILES FROM MY HOME. I PULLED INTO THE GARAGE AND NOTICED THE FAN WAS RUNNING (ENGINE FAN) HARD. BUT ASSUMED IT WAS NORMAL FOR ANY CAR TO COOL DOWN THE ENGINE. I WENT IN THE HOUSE AND THE FAN HAD STOPPED ON THE CAR. I HAD TO GO BACK INTO THE GARAGE ABOUT 10 MINUTES LATER AND THE CAR FAN WAS ON AGAIN! A BLOWING FULL BLAST. I OPENED THE DOOR OF THE CAR, LOOKED AT THE DASH, SAW MY FAN FOR THE AIR IN THE CAR WAS AT THE HIGHEST LEVEL, TURNED THAT DOWN BUT THE CAR FAN OUTSIDE CONTINUED TO RUN. I RAN INTO THE HOUSE, GOT MY KEYS AND LOCKED THE CAR WHICH TURNED OFF THE ENGINE FAN. MY CONCERN IS THAT IF THIS HAPPENED AND CONTINUED TO RUN, MY HOUSE IS AN ATTACHED GARAGE, IT COULD EASILY HAVE STARTED A FIRE. I HAVE CALLED GM AND I AM WAITING ON A CALL BACK BUT I CONCERNED NOT ONLY FOR MY WELFARE BUT EVERYONE. I HAVE NEVER SEEN A CAR DO THIS. I DO NOT HAVE ON STAR NOR SIRRUS ACTIVATED SO IT ISN'T LIKE SOMEONE COULD HAVE DONE SOMETHING REMOTELY.
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE PUSH BUTTON START SWITCH WAS DEPRESSED UNINTENTIONALLY. THE CONTACT STATED THAT THE TWO FUNCTION BUTTONS WERE TOO CLOSE TO EACH OTHER AND COULD RESULT IN A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.
THE HEAT/AIR SYSTEM IS NOT WORKING CORRECTLY. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE IN THE WINTER MONTHS, IF I WERE TO GET CAUGHT IN MY CAR FOR SOME REASON, I WOULD HAVE NO HEAT TO KEEP ME WARM AND IT CAN GET VERY COLD HERE IN NYS. I WILL HAVE IT FIXED MYSELF, BUT IT SHOULDN'T BE SOMETHING I SHOULD HAVE TO DEAL WITH. IF I GOT CAUGHT IN A TRAFFIC JAM ON ONE OF THE HOT DAYS, I WOULDN'T BE ABLE TO USE THE AIR CONDITIONING. SOMETIMES IT WORKS AND SOMETIMES IS DOESN'T. THERE HAS BEEN SOMETHING WRONG SINCE I FIRST PURCHASED IT, BUT I NEVER BROUGHT IT IN. WHEN I PUT THE DEFOGGER ON, IT WOULD BLOW COLD AIR NO MATTER HOW HIGH I HAD THE HEAT. NOW, IT DOESN'T EVEN BLOW MOST OF THE TIME. I HAVE NO AIR AND NO HEAT IN THE VEHICLE AT ALL MOST OF THE TIME. WHEN IT DOES WORK IT IS VERY LOUD.
A/C WOULD NOT ENGAGE, BLEW ONLY HOT AIR (HOTTER THAN OUTSIDE AIR), FOR ABOUT 15 MINUTES. WHILE PARKED I SWITCHED SYSTEM ON/OFF SEVERAL TIME, ADJUSTED TEMPRATURE CONTROL UP/DOWN, AND RESTARTED THE VEHICLE SEVERAL TIME TO NO AVAIL. A/C ENGAGED AFTER DRIVING A COUPLE MILES (~FIVE MINUTES). THE OUTSIDE TEMPRATURE WAS 95DEG AND THE CAR HAD BEEN PARKED FOR SEVERAL DAYS.
REVERSE LOOKING CAMERA WENT BLACK WHILE BACKING UP. THE OUTSIDE TEMPRATURE WAS 95DEG AND THE CAR HAD BEEN PARKED FOR SEVERAL DAYS.
BOUGHT TRADE IN FROM CENTRAL CADILLAC IN CLEVELAND, OHIO. YES, TWO YEAR OLD CAR WITH 6500 MILES? CONTINENTAL TIRE BLEW OUT, REAR PASSENGER SIDE COST $220.00 FOR REPLACEMENT TIRE. HAD PLANNED TO TAKE CAR ON VACATION BUT AFTER ALL LISTED COMPLAINTS I AM EXTREMELY CONCERNED FOR PASSENGER SAFETY WITH THESE TIRES. I AM A RETIRED LAW ENFORCEMENT OFFICER SO PLEASE BEWARE!
I TURNED MY CAR ON, AND GOT A LIST OF "SERVICE NOW" INDICATORS,INCLUDING SERVICE AIRBAG. I HAD NO GAUGES, SPEEDOMETER, RADIO. I BROUGHT MY CAR TO THE DEALER 6/29/2015, A REAR SIDE SENSOR HAD GOTTEN WET AND SHORTED OUT A FUSE. THIS IS A KNOWN MANUFACTURING SAFETY DEFECT, BUT SINCE I'M 3000 MILES PAST WARRANTY THEY ARE GOING TO CHARGE ME $1300.00 TO REPAIR.
2013 BUICK VERANO, VIN [XXX]. ORIGINALLY PURCHASED IN MINNESOTA. HAVE HAD MULTIPLE PROBLEMS. FIRST, CAR WAS "HARD-SHIFTING" LIKE IT WAS HAVING A REALLY HARD TIME LOCATING THE NEXT GEAR TO SHIFT INTO. THE HARD SHIFT OCCURS BETWEEN 15-25 MPH, AND AGAIN BETWEEN 50-60 MPH. IT IS CAUSING THE CAR TO ACCELERATE AND ACT VERY SLUGGISHLY. HAVE NOT HAD A SINGLE PROBLEM WITH THIS CAR UNTIL A LONG ROAD TRIP RELOCATING TO UTAH IN MARCH 2015 THAT LED UP TO ALL THESE NEW PROBLEMS. DEALER SAYS DIAGNOSTIC SHOWS NOTHING WRONG, BUT WHEN TEST DRIVING, CAN FEEL AND HEAR THE HARD SHIFT. ATTEMPTED TO FIX. PROBLEMS WENT AWAY FOR 2 MONTHS AND THEN RETURNED IN LATE MAY / EARLY JUNE 2015. SECOND, WHEN A/C IS ON FULL BLAST INSIDE CAR AND WE USE REMOTE START TO START THE CAR, THE CAR IDLES FINE FOR 10 SECONDS. THEN AS SOON AS THE A/C SYSTEM KICKS ON IN THE CAR, THE ENGINE REV'S UP FROM 800 RPM'S (NORMAL IDLE) TO ABOUT 1,500 RPM'S AND THE ENGINE IS VERY LOUD. THE DEALER STATES "DIAGNOSTIC COMPUTER SAYS NOTHING IS WRONG." WE CAN HEAR HOW LOUD IT IS, AND THOSE ARE THE COOLING FANS, BUT IT'S SUPPOSED TO COME BACK DOWN TO NORMAL IDLE AFTER A FEW MINUTES. WE CAN HAVE THE CAR IDLING FOR 10+ MINUTES AND IT DOES NOT REDUCE IN NOISE VOLUME OR RPM LEVEL. IT CONTINUES TO IDLE VERY HIGH RPM'S AND DOES NOT SOUND LIKE ANY OTHER BUICK ON THE GM DEALERSHIP LOT. DEALER MECHANIC'S CAN HEAR THERE IS A PROBLEM BUT REFUSE TO FIX IT BECAUSE THEIR STUPID COMPUTERS DON'T SAY ANYTHING IS WRONG. SO NOW WE ARE EXPERIENCING 2 ISSUES
STEERING)- THE STEERING WHEEL SEEMS TO "STICK" AT SPEEDS FROM 40 MPH AND UPWARDS TO 80 MPH. STEERING SEEMS TO HAVE FLUID, NON-CATCHING MOTION WHILE DRIVING SHORT DISTANCES, HOWEVER, AFTER DRIVING LONG DISTANCES, OR MORE OFTEN THAN USUAL THROUGHOUT THE DAY, THE WHEEL SEEMS TO STICK, AND TAKES MORE EFFORT THAN USUAL TO STEER IN THE INTENDED DIRECTION. VEHICLE STAYS STRAIGHT FOR AWHILE, BUT VEERS OFF LIKE NORMAL, BUT TO STEER VEHICLE TO REMAIN IN LANE IS WHEN THE STICKING OCCURS MOSTLY. ISSUE MAY INTERTWINE WITH NEXT INCIDENT INVOLVING THE FRONT RIGHT AXLE SEAL. OTHER)- 5/19/2014, MILEAGE 25727 - TOOK VEHICLE TO A DEALERSHIP WHO STATED THAT THE FRONT PASSENGER AXLE SEAL IS LEAKING AND RECOMMENDED TAKING TO NEAREST GM DEALERSHIP FOR WARRANTY REPAIR. GM DEALERSHIP STATED THAT THE AXLE SEAL WASN'T LEAKING, BUT WAS JUST "WET." RETURNED TO FIRST DEALERSHIP A FEW MONTHS LATER WHO STATED THE SAME AXLE SEAL LEAKING ISSUE, GM DEALERSHIP STATED THE AXLE SEAL WAS WET. I FEAR THAT THE FAILURE TO ACKNOWLEDGE, AND REPAIR, THE LEAKING AXLE SEAL COULD BE A RESULT OF THE STEERING WHEEL STICKING. FAILURE TO REPAIR COULD ALSO LEAD TO PART MALFUNCTION/FAILURE WHICH COULD LEAD TO VEHICLE CRASHING. ENGINE) - ENGINE SEEMS TO ALWAYS RUN LOUD, LIKE THE FAN IS ON HIGH FOR CLIMATE CONTROL, EVEN WHEN CLIMATE CONTROL IS OFF. GM DEALERSHIP STATED IT WAS A FAN TO COOL THE ENGINE DOWN, AND RUNS WHEN CAR IS DRIVEN FOR A LONG PERIOD OF TIME. I HEAR IT ALL THE TIME, AND THE VEHICLE SEEMS TO BE HOTTER THAN WHAT WO
WE HAVE HAD 4 TIRE FAILURES WITH OUR CONTINENTAL TIRES. THERE HAVE BEEN 3 BLOWOUTS AND A BULGE IN A SIDEWALL. TWO OF THE BLOWOUTS OCCURRED AT SPEEDS LESS THAN 25MPH OVER SMALL POTHOLES. TIRES HAD 6000 MILES AND 100 MILES ON THEM FOR THE LOW SPEED BLOWOUTS. NO BENT RIMS. ALL DEEMED AS ROAD HAZARD. BULGED TIRE COVERED BY BUICK DEALER. I PAID HALF FOR FIRST BLOWOUT, ALL OF THE FIRST LOW SPEED BLOWOUT, AND CONTINENTAL COVERED THE LAST BECAUSE THE TIRE ONLY HAD 100 MILES ON IT. FIRST TWO TIRE TROUBLES STARTED WHEN THE CAR HAD 7200 MILES ON IT. THE NEXT ONE HAD 6000 MILES AND THE FOURTH HAD 100 MILES ON IT. CONTACTED CONTINENTAL AND THEY DENIED ANY PROBLEMS WITH THE SIDEWALLS ON THIS LINE OF TIRES.
I HAD TO REPLACE TWO TIRES BECAUSE OF BUBBLE ON THE OUTSIDE OF THE PERIMETER. *TR
2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO AIRBAG AND SEAT BELT MALFUNCTION DURING A REAR END COLLISION. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER STATED THE SEAT BELT DID NOT LOCK INTO PLACE AND THE AIR BAGS DID NOT DEPLOY. *JB
WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER SAYS IT MAY BE A SMALL ANIMAL (A RAT OR SQUIRREL) LIVING IN THE CAR?S ENGINE COMPARTMENT AT NIGHT, AND CHEWING ON ELECTRICAL LINES. DEALER CANNOT, HOWEVER, FIND ANY DAMAGED WIRES. WHEN CAR WAS ABOUT 2 MONTHS OLD, HAD A SIMILAR INCIDENT WHEN RADIO AND ?INTELLILINK? SYSTEM CUT OUT WITHOUT WARNING. WHEN I PUSHED RADIO BUTTON, RADIO CAME BACK ON AND OPERATED NORMALLY. WE BOUGHT THIS CAR BECAUSE OF THE SAFETY FEATURES; NOW I AM AFRAID TO DRIVE IT ON THE FREEWAY. *TR
EXPERIENCED A BLOW OUT ON HIGHWAY 696 GOING 72 MILES AN HOUR DUE TO SIDE WALL. TIRE HAD TO BE REPLACED. THIS IS THE THIRD TIME A TIRE HAD TO BE REPLACED BECAUSE OF TIRE WALL DAMAGE. CAR ONLY 2 YEARS OLD AND 3 TIRES HAVE BEEN REPLACED. FIRST TIME CAR ONLY 1 MONTH OLD. WHAT IS GOING ON? *TR
I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMAGE AT THE SITE OF IMPACT AND NOW THE STABILITRAC SYSTEM HAS A FAIL LIGHT ON. ALSO, THE CAR SHAKES WHEN DRIVEN, AND THERE IS A GENERAL LOSS OF CONTROL WHEN STEERING NOW. *TR
I WAS DRIVING IN VERNON BC AND COMING TO A STOP LIGHT WHEN THE ENGINE QUIT. I HAD TO STOP PUT CAR IN PARK AND RESTART. THE PROBLEM OCCURED IN A PARKING LOT ABOUT TEN MINUTES LATER. I CALLED THE DEALER AND THEY SAID IF NO ENGINE LIGHT ON THERE WAS NOTHING THAT COULD BE DONE. I DROVE FOR OVER 2000 MILES AND THE FUEL PUMP BECAME NOISY AND THAT WAS CHANGED. ALL WAS WELL UNTIL DEC.1 2014 WHEN DRIVING IN FLORIDA THE CAR STALLED WHILE SLOWING FOR A STOP LIGHT. PUT IN PARK AND STARTED AGAIN. CALLED DEALER AND THEY CAN'T HELP. THE ONLY OTHER THING WAS THE TEMPERATURE WAS ABOUT 85 F ALL THREE TIMES. *JS
THE CAR HAD SEEMED A BIT "SLUGGISH" OR "DRAGGY" BUT I THOUGHT IT WAS POSSIBLY FROM THE COLD WEATHER. AFTER ABOUT TWO DAYS OF THIS, WE WERE TRAVELING OUT OF TOWN FOR THANKSGIVING. AT A STOPLIGHT, AS I WAS SLOWING TO A STOP, MY CAR JUST DIED. THE RADIO AND HEAT WENT OFF AND THE CAR JUST COASTED TO A STOP. I PUT THE CAR IN PARK TO START IT BUT JUST GOT AN AWFUL GRINDING SOUND. I TRIED AGAIN AND IT STARTED BUT WAS VERY JERKY. I THOUGHT MAYBE I GOT SOME BAD GAS AS IT HAPPENED AGAIN THAT DAY. THE NEXT DAY I ADDED SOME DRYGAS AND FILLED THE TANK WITH A BETTER GRADE GAS. IT BEHAVED FOR TWO DAYS BUT IT HAPPENED AGAIN TODAY ALTHOUGH I ONLY SLOWED DOWN TO GET OFF OF A HIGHWAY WHEN IT DID IT. LUCKILY IT WAS EARLY ON SUNDAY WITH VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN BAD. IS THIS GOING TO BE ANOTHER GM SWEEP UNDER THE RUG UNTIL ENOUGH PEOPLE DIE AGAIN OR WHAT? *TR
AT START OF CAR BLOWER HEATER DIDNT COME ON OR BLOW FIRST HEAVY SNOW.
BETWEEN 8 & 17 MIL THE TRANS HAS A DEED SPOT, WHEN THE TRANS CATCHES THE CAR JUMPS. *TR
DRIVING DOWN BACK ROAD 40-45 MPH, AT NIGHT, LIGHTS AND RADIO ON, WITH MY BOYFRIEND WHEN EVERYTHING WENT PITCH BLACK, NO LIGHTS ON CAR AT ALL, ENGINE SHUT OFF, VERY SCARY. I COASTED TO STOP, HIT START ENGINE BUTTON IT RESTARTED, LIKE NORMAL. ALL LIGHTS CAME BACK ON, NO FURTHER INCIDENT. TOOK TO DEALER COULD FIND NOTHING WRONG. THEY SAID WHEN YOU DRIVE CAR IT ERASES DATA???? NOW IM SCARED TO DRIVE CAR. WHEN CAR QUIT, LIGHTS SHUT OFF NOTHING SHOWED ON DASH OR OTHERWISE. *TR
OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO. *TR
OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO CONTINENTAL CONTIPRO CONTACT TIRES ARE LISTED IN SEVERAL PLACES FAILING WITHIN 5000 OF NEW. *TR
IMPACTED ROAD HAZARD THAT SEVERELY DAMAGED THE PASSENGER SIDE TIRES AND WHEELS REQUIRING FULL REPLACEMENT. HAD A SECOND INCIDENT AND REPLACED A THIRD TIRE ON THE SAME SIDE THE FOLLOWING MONTH. HAVE SPOKEN TO OTHERS WHO EXPERIENCED THE SAME PROBLEM WITH "LOW PROFILE TIRES" WHICH WOULD BE A DESIGN APPLICATION BY THE OEM'S THAT IN MY OPINION SHOULD BE CONSIDERED DANGEROUS TO THE CONSUMER. THE LOW PROFILE TIRE BY DESIGN CANNOT WITHSTAND EVEN THE SMALLEST ROAD HAZARD AND AT HIGH SPEEDS HAVE THE POTENTIAL TO BE LIFE THREATENING TO CONSUMERS. I BELIEVE THEY SHOULD BE RECALLED. *TR
THE ENGINE STALLED WHILE DRIVING ON A CITY STREET AT 35 MPH. I WAS ABLE TO TURN INTO A DRIVEWAY AND PARK. THE ENGINE STARTED THE FIRST TIME I PUSHED THE START BUTTON. DEALER COULD FIND NOTHING WRONG BUT SUGGESTED IT MIGHT BE THE TYPE OF FUEL. I STARTED USING THE TYPE FUEL THEY SUGGESTED AND KEPT THE GAS TANK HALF FULL. THIS HAS HAPPENED TWICE SINCE MAY. AGAIN ON JULY 13TH THE ENGINE STALLED WHEN I PULLED UP AND STOPPED AT A STOP LIGHT. TOOK IT TO THE DEALER, THEY KEPT IT THREE DAYS AND COULD FIND NOTHING WRONG. THE LATEST INCIDENT HAPPENED TWO WEEKS AGO AUGUST 5TH WHILE DRIVING DOWN THE STREET AT 40 MPH. WAS ABLE TO PULL OVER TO THE CURB BUT THIS TIME THE CAR WOULDN'T START THE FIRST TIME I PUSHED THE BUTTON. I TRIED A SECOND AND THIRD TIME AND I THEN TOOK TIME TO GET MY PHONE TO CALL FOR HELP AND DECIDED I WOULD TRY ONE MORE TIME AND THIS TIME IT STARTED. DEALER KEPT IT 5 DAYS AND COULD FIND NOTHING WRONG. THEY CALLED THE TECHNICIANS AT GM AND THEY HAD NO ANSWER. THE CUSTOMER SERVICE CONTACT PERSON AT GM TOLD ME THEY HAVE NEVER HAD ANY COMPLAINTS WITH THIS PROBLEM FOR THE VERANO. THEY MUST NOT BE LOOKING AT THIS WEBSITE!! I AM AFRAID TO DRIVE THIS CAR. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF I WERE DRIVING DOWN THE INTERSTATE IN FRONT OF AN 18 WHEELER AND THIS HAPPENED. I HOPE SOMETHING WILL BE DONE ABOUT THIS. *TR
WHILE DRIVING MY VEHICLE UP A SMALL HILL AT 30MPH A BEEP SOUNDED, I CHECKED THE DASHBOARD FOR A LOW FUEL NOTIFICATION OR SOME OTHER ALERT. THE DASHBOARD WAS TOTALLY DARK. THE START/STOP ENGINE BUTTON WAS YELLOW.THE VEHICLE HAD SHUT OFF WHILE I WAS DRIVING. I COASTED TO THE SIDE OF THE ROAD, PULLED OVER AND PUT THE CAR IN PARK.I RESTARTED THE CAR WITHOUT ANY DIFFICULTIES. THERE WERE NO INDICATIONS OF AN ISSUE, SUCH AS THE CHECK ENGINE LIGHT. *TR
WAS DRIVING ON ROUTE HEADED TOWARDS HARRISBURG ON I 83 SOUTH, AND THE ENGINE CUT OUT, NOT ONCE, BUT 3 TIMES. THE CAR TOTALLY LOST ALL POWER. EACH TIME I PULLED OFF TO THE SIDE OF THE ROAD, TREMBLING AND PRAYING THAT THE CAR WOULD RESTART. *TR ALL INSTRUMENT PANELS WENT OUT, NO WARNING LIGHTS TO WARN OF WHAT MAY COME NEXT.. CALLED THE DEALERSHIP AND HAVE TO WAIT A WEEK TO GET IN. *TR
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED WHILE DRIVING 50 MPH AND MAKING A TURN THE VEHICLE STALLED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,700. THE CURRENT MILEAGE WAS 6,900. R
THE CAR IS EQUIPPED WITH A BACK UP CAMERA AND SCREEN INSIDE. WHICH I UNDERSTAND WILL SHORTLY BE A REQUIREMENT FOR ALL CARS. HOWEVER THERE ARE SERIOUS PROBLEMS WITH CAMERA/SCREEN SYSTEM. IF CAR IS PARKED IN A GARAGE THE LIGHT SENSOR SETS THE TV SCREEN TO THE LOWEST LEVEL, AND WHEN YOU BACK OUT INTO THE DAY LIGHT, YOU ARE UNABLE TO SEE WHAT IS HAPPENING IN BACK OF THE CAR, AS SCREEN TO DO DARK TO BE VISIBLE. PLUS IF YOU HAVE SUNGLASSES ON, IT IS EVEN WORSE. SOME GM CARS I AM TOLD CAN OVERRIDE THE DARK SCREEN, BUT NOT ON THIS MODEL. ALSO SCREEN DISPLAY IT HIGH UP ON DASH, AND WHEN THE SUN IS OVERHEAD IT OVERPOWERS THE SCREEN AND AGAIN THE BACK UP TV SYSTEM IS UNUSABLE. I FEEL THAT THIS PROBLEM NEEDS TO BE FIXED SO THE SAFETY FEATURE IN THE CAR WITH DO WHAT IT SHOULD. I HAVE WRITTEN TO GM ON THE ITEM, BUT NO SATISFACTION FROM THEN ON THE ITEM. *TR
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT ROTOR NEEDED TO BE RESURFACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
THIS CAR HAS STEERING ISSUES DURING HIGHWAY DRIVING. THE STEERING GETS VERY STIFF AND APPEARS TO GET STUCK WHEN THE WHEELS ARE IN ONE POSITION FOR VERY LONG SUCH AS ON THE HIGHWAY. THIS HAS HAPPENED A MULTITUDE OF TIMES SINCE I PURCHASED THIS VEHICLE LAST JULY. IN THE BEGINNING, I ASSUMED IT WAS BECAUSE THE CAR WAS NEW BUT IT'S TAKING MORE AND MORE EFFORT TO ADJUST THE STEERING DURING HIGHWAY TRAVEL. THIS IS A CONCERN BECAUSE ONE DAY IT COULD LEAD TO OVER ADJUSTMENT AND MAYBE A WRECK AT HIGHER SPEEDS. DRIVING IN THE CITY WHERE I LIVE IS NOT A PROBLEM, AS THAT I MAKE FREQUENT TURNS AND THE STEERING DOES NOT HAVE TIME TO LOCK UP. *TR
THIS CAR HAS ALWAYS HAD A RUBBING OR GRINDING SENSATION JUST AFTER MAKING A TURN, AT LOW SPEEDS. IT IS SUBTLE BUT DEFINITELY THERE. THE DEALER DISCOUNTED MY CLAIM DURING THE FIRST SERVICE VISIT AND SAID THAT IT IS NORMAL. I DON'T KNOW IF THIS IS ASSOCIATED WITH THE STEERING ISSUES THAT I HAVE AT HIGHER SPEEDS OR NOT. THIS ISSUE ONLY HAPPENS JUST AFTER MAKING HARD TURNS SUCH AS 90 DEGREE TURNS FROM STREET TO STREET. IT DOES NOT OCCUR WHEN MAKING CURVES. *TR
STEERING WHEEL STICKS AND SEEMS TO ONLY HAPPEN AT HIGHER SPEEDS. HAVE NOTICED ONLY WHEN CAR STEERING IS IN ONE STILL POSITION FOR 4-5 SECONDS AND THEN HAVE TO READJUST STEERING COURSE OR TURN. YOU HAVE TO USE AN ABNORMAL AMOUNT OF FORCE TO GET STEERING WHEEL TO MOVE. CONERN IS FOR OVER ADJUSTMENT. THIS HAPPENS ON A REGULAR BASIS NOW. MAY OCCUR AT LOWER SPEEDS BUT IS NOT NOTICED AS I DRIVE IN THE CITY MORE OFTEN SO AM FREQUENTLY TURNING AND ADJUSTING COURSE. THERE IS ONE OTHER REPORT ON HERE TO DATE ABOUT SAME PROBLEM. *TR
AFTER APPROX 30 MINS OF DRIVING AT HIGHWAY SPEEDS, STEERING "BINDS" CAUSES DRIVER TO USE EXTRA FORCE TO TURN THE WHEEL, THEN STEERING FREES UP. THIS CAUSES AN OVER-STEER SITUATION. I AM SEEING IDENTICAL COMPLAINTS ON OTHER SITES SUCH AS GMFOURM.COM. BEEN TO THE DEALER 3 TIMES AND DEALER SAYS THERE IS NO ISSUE WHEN INDEED THERE IS A VERY DANGEROUS ISSUE AS CONFIRMED BY OTHERS COMPLAINING ABOUT THEIR VEHICLES. SEEMS TO BE AN ELECTRIC STEERING ASSIST ISSUE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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