AFTER DRIVING IN HOT WEATHER FOR ABOUT 30 - 40 MILES, I STOPPED TO FILL UP THE VEHICLE WITH GAS. AFTERWARDS, THE RENDEZVOUS WILL NOT START. AFTER LETTING THE CAR SIT FOR 30 - 60 MINUTES, THE CAR STARTS NORMALLY. THIS HAS HAPPENED SEVERAL TIMES. *JB
2002 Buick Rendezvous complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
AFTER OPERATING MY 2002 BUICK RENDEZVOUS FOR ABOUT AN HOUR ON A HOT DAY, I TURNED OFF THE ENGINE FOR A FEW MINUTES (5) WHILE I COMPLETED SOME ERRANDS. WHEN I ATTEMPTED TO START THE ENGINE IT WOULD TURN OVER BUT WOULD NOT FIRE. I ASSUMED THE ENGINE HAD OVERHEATED SO I LET IT COOL FOR 15 MINUTES AND TRIED IT AGAIN. NO LUCK. THIS WENT ON FOR THE NEXT HOUR. I FINALLY LET THE VEHICLE SIT FOR 45 MINUTES AND IT STARTED RIGHT UP. THIS HAS OCCURRED 2 PREVIOUS TIMES AND SEEMS TO BE A RECURRING PROBLEM WITH THIS MAKE AND MODEL. BUICK REFUSES TO ADMIT TO A PROBLEM. *NM
IT IS SUGGESTED THAT YOU CALL OUR AUTO SAFETY HOTLINE TO OBTAIN INFORMATION ON SPECIFIC DEFECTS, RECALLS, AND OTHER AUTO SAFETY QUESTIONS, AND TO REPORT AUTOMOTIVE SAFETY ISSUES SUCH AS THAT YOU DESCRIBE. THE NUMBER IS 1-888-327-4236. IN ADDITION, THE NHTSA WEB SITE @ WWW.NHTSA.DOT.GOV CAN BE USED TO OBTAIN VEHICLE SAFETY INFORMATION AS WELL AS REPORT POSSIBLE DEFECTS AS YOU DESCRIBE. -----ORIGINAL MESSAGE----- FROM: APPLIANCEMART [MAILTO:[email protected]] SENT: MONDAY, AUGUST 01, 2005 5:02 PM TO: SEIGEL, STU SUBJECT: I HAVE A 2002 BUICK RENDEZVOUS WITH THE FOLLOWING PROBLEM SINCE: 7/31/05 I HAD LEFT THE VEHICLE IN PARK, AND MY WIFE WAS SITTING ON THE PASSENGER SIDE WHEN THE CAR STARTED TO MOVE FORWARD, AND SHE TRIED TO CLIMB OVER THE CENTER CONSOLE TO HIT THE EMERGENCY BRAKE, BUT COULD NOT MAKE IT AND SO SHE TRIED TO GET OUT OF THE CAR AND THEN THE CAR WENT INTO REVERSE AND RAN OVER HER LEFT LEG, BANGING HER UP PRETTY BADLY AND NOW SHE IS IN THE HOSPITAL. I KNOW THAT ENVOY'S, TRAILBLAZERS HAD A RECALL ON THEIR TRANS. SINCE THE LAST RECALL. I NEED TO KNOW HOW TO FIND OUT WHAT CAUSED THIS AND TO GET IT REPAIRED. MY VEHICLE IS AN AWD, CXL, 2002 BUICK RENDEZVOUS. CAN YOU PROVIDE ME WITH ANY INFORMATION. *JB WARNER GLASS MANAGER OF THE APPLIANCEMART. *JB
BUICK REDVOUS DIED AND WOULD NOT RESTART... IT WAS TOWED TO THE DEALER AND THEY DIANOSED A CLOGGED FUEL FILTER. I PROCEEDED TO DIE AND NOT RESTART ON THE WAY HOME FROM THE DEALER. $167 FOR TOWING AND $95 REPAIR BILL 3 DAYS LATER DEALER DIANOSED A BAD FUEL PUMP. TOTAL REPAIR BIL WAS $698
2002 BUICK RANDEZVOUZ WITH 20,000 MILES. FAILURE OF PLASTIC COLLAR ON TOP OF THE FUEL TANK FOR NO APARENT REASON. FUEL SPILLS OUT OF THE TANK IN CONSIDERABLE QUANTITY TO MAKE A THE SITUATION A DANGEROUS HAZARD. FOR THE PAST TWO WEEKS THE UNIT HAS BEEN AT THE DEALER'S SHOP WAITING FOR THE NEW FUEL TANK WHICH MIGHT HAVE THE SAME DESIGN OR MANUFACTURING PROBLEM.
AFTER RUNNING FOR A WHILE IF YOU SHUT THE VEHICLE DOWN AND TRY TO RESTART IT WITHIN MINUTES IT DOESN'T ALWAYS WANT TO START. THE FIRST TIME IT HAPPENED I HAD THE VEHICLE TOWED TO THE DEALERSHIP. IT WAS AFTERHOURS, SO IT SAT OVERNIGHT. THE NEXT MORNING WHEN THE SERVICE DEPT. CHECKED THE VEHICLE IT STARTED RIGHT UP. THEY PUT IT ON THE COMPUTER AND FOUND NO PROBLEM. THE PROBLEM HAS HAPPENED 3 MORE TIMES SINCE THEN. I JUST LET HAVE TO LET THE CAR SIT FOR UPTO 30 MINUTES AND IT WILL START UP AGAIN. I SPOKE WITH GM AND THEY SAID THERE IS REALLY NOTHING THEY CAN DO. THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM AND THEREFORE CAN'T FIND A SOLUTION.
A/C CONDENSER FAILURE (LEAK FROM CRACK), FAILURE DISABLES THE A/C UNIT, DEALER INDICATES IT IS A $1000 REPAIR. VEHICLE IS 2002 BUICK RENDEZVOUS WITH JUST UNDER 50K MILES
NOTICED FLUID ON GARAGE FLOOR BEHIND RIGHT FRONT TIRE, TOOK TO DEALERSHIP AND WAS TOLD THE INTAKE AND HEAD GASKETS NEEDED TO BE REPLACED.
BOTH RIGHT AND LEFT FRONT WHEEL BEARINGS HAD TO BE REPLACED ON THE VEHICLE. THE FIRST (LEFT) WAS REPLACED AT APPROX 35,000 MILES. THE RIGHT BEARING WAS REPLACED AT 43,000 MILES. THE VEHICLE HAS NO HEAVY USE AND IS DRIVEN APPROX. 1,400 MILES PER MONTH.
2004 BUICK RENDEVOUS 64K MILES - COMPLETE ATO TRANSMISSION FAILURE - INCLUDING TRANSFER ASSEMBLY. OCCURED 40MPH WITH NO PREVIOUS SIGNS OR SYMPTOMS - ALMOST CAUSED REAR END COLLISION. LOST ALL GEARS, 1,2 AND REVERSE - ONLY 3RD BARELY OPERABLE. 5 MILES FROM DEALER - HAD TO BE TOWED. SUPERIOR BUICK (KANSAS CITY) PULLED PAN - SAID LOT OF GROUND UP METAL. INITIAL COST $5K! INVESTIGATING OTHER CASES - FINDING GM KNOWS OF THIS PROBLEM - IN SOME CASES DEALERS BUYING BACK '02 RDV'S. FINDING THIS EXACT SAME OCCURANCE WITH OTHER OWNERS IS NOT JUST A RANDOM - BUT MANY FAILURES. JUST 30 DAYS AGO ALSO HAD TO REPLACE ENTIRE AC CONDENSER UNIT $1,500 - NOW FINDING THIS TOO IS A GM DEFECT WITH LOT OF OTHER RDV OWENERS. WILL TRY TO PURSUE VEHICLE BACK BY FROM GM - SEEING A LOT OF 'LEMON' CASES OUT THERE.
BOUGHT 2002 BUICK RENDEZVOUS CXL FROM CARMAX WITH 29K MILES. SEEMED TO RUN OK FOR FIRST COUPLE MONTHS...AT AROUND 36K MILES, THE CONDENSER WENT OUT AT THE SAME TIME AS THE ODOMETER STARTED TO DISPLAY "ERROR". UNACCEPTABLE FOR CONDENSER TO FAIL WITH JUST 3 YEARS OF LIGHT USE. ALSO, HAD TO REPLACE INSTRUMENT PANEL TO GET RID OF ERROR - TOOK A WEEK TO SHIP THE ERROR PANEL TO FACTORY SO THEY COULD READ MILEAGE AND SET ON A NEW PANEL TO SHIP BACK TO THE DEALER. LUCKILY I PURCHASED EXTENDED WARRANTY, BUT I STILL HAVE A 75 DEDUCTABLE FOR EVERY REPAIR AND RENTAL VEHICLE IS NOT COVERED.
DT: WHILE DRIVING THE BODY CONTROL MODULE CUT OFF THE TACHOMETER, SPEEDOMETER, AIR COMPRESSOR, HEADLIGHTS, AND LOCKED THE WINDOWS TO THE CAR SO THAT ONE COULD NOT ROW DOWN THE WINDOW. THE BODY CONTROL MODULE COULD GO OUT AT ANYTIME WHILE DRIVING.*AK
MY 2002 BUICK RENDEZVOUS CXL SHUTS DOWN WHILE DRIVING DOWN THE ROAD. IT ALSO WILL NOT START AFTER BEING TURNED OFF. THE PROBLEM ALWAYS OCCURS IN HOT WEATHER. TYPICALLY, IT'S A HOT SUMMER DAY AND I HAVE TO WAIT FOR ABOUT 1 - 2 HOURS BEFORE THE CAR WILL START. ON AT LEAST THREE OCCASIONS, I WAS DRIVING DOWN THE ROAD AND THE CAR STALLED, ONCE ON THE INTERSTATE AT 60 MPH.
2002 BUICK RENDEZVOUS STARTED MAKING NOISE. WHEN TURNING ON VENTILATION CONTROL TO 60 DEGREES TO GET A/C TO TURN ON DUE TO IT BEING OUR FIRST HOT DAY OF THE SEASON, NOTICED COMPRESSOR WAS NOT KICKING IN NOR WAS THE VEHICLE COOLING OFF. DEALER STATES CONDENSER HAS FAILED AT 40,000 MILES AND REQUIRES REPLACING. COST AT DEALERSHIP $925. SEEMS TO BE A PATTERN OF THE NUMBER OF COMPLAINTS RELATED TO CONDENSER.
HAD MY LOCAL MECHANIC REPLACE REAR BRAKES. STILL GETTING NOISE FROM REAR WHEELS, TOOK IT TO BUICK DEALERSHIP TO INVESTIGATE. THEY ADJUSTED BRAKES AND THEY FAILED WITHIN A WEEK. I WAS THEN CHARGED $1000 PLUS A $400 RENTAL CAR BILL WHILE THEY "FIXED THE BRAKES." AFTER GETTING MY CAR BACK IT WAS STILL "WHIRRING", TURNS OUT THE PROBLEM WAS A HUB BEARING FAILURE ON ALL FOUR TIRES.
(1)LOUD ROAD NOISE FROM RIGHT FRONT WHEEL, WHEEL BEARING FAILURE, DEALER REPAIR-VERY EXPENSIVE! (2)AC NO LONGER WORKED - AC CONDENSER FAILURE. DEALER REPAIR ALSO VERY EXPENSIVE!! (3) GAS GAUGE QUIT WORKING , MISC ELECTRICAL PROBLEMS- AT DEALER RIGHT NOW PROBABLY EXPENSIVE!!!
LOW ROAR IN FRONT UNDERSIDE OF VEHICLE, 53,000 MILES. TOOK TO DEALERSHIP. TOLD IT WAS A FRONT WHEEL BEARING AND WOULD COST $450+ AND $36 DIAGNOSTIC FEE. TOOK TO INDEPENDENT AND HAD SERVICE DONE FOR $330 INCLUSIVE. ON MARCH 10, SAME NOISE OCCURRING. OTHER FRONT WHEEL BEARING, 65,000 MILES. COMPLAINED TO GM. THEY ASSURED ME IF I TOOK TO DEALERSHIP FOR REPAIR THAT GM WOULD REIMBURSE. DID SO AND THEN WAS DENIED. TOTAL COST WAS $494 FOR SECOND WHEEL BEARING. REASON FROM GM: WEAR & TEAR. I WAS ABLE TO PUT 65,000 MILES ON ORIGINAL TIRES. OBVIOUSLY NOT A 'WEAR AND TEAR' SITUATION. OBVIOUSLY DEFECTIVE EQUIPMENT. GM SHOULD BE LIABLE!
PARKING BRAKE GOES TO THE FLOOR. DOES NOT HOLD THE CAR. HAS BEEN FIXED AT LEAST 6 TIMES.*AK
INTAKE MANIFOLD GASKET CAUSING COOLANT LEAK AT 65000 MILES. *NM
THE SERVICE ENGINE SOON LIGHT CAME ON. MY MANUAL SUGGESTED THIS HAS TO DO WITH THE EMMISSIONS SYSTEM AND MY PERSON THAT DOES MY OIL CHANGES HAD TOLD ME THAT THEY SHOULD CHANGE THE FUEL FILTER AND CLEAN EMISSIONS SYSTEM. I TOOK AND HAD THE PREVIOUSLY MENTIONED DONE. LIGHT STILL ON. I TOOK THE VEHICLE TO DEALER WHO SAID THAT THE COMPUTER INDICATED A TRANSMISSION SOLONOID BUT THEY WOULD REPLACE THE TRANSMISSION FLUID AND FILTER AND HOPE THAT WOULD UNSTICK SOLONOID. TO DRIVE FOR A FEW DAYS AND SEE IF IT CLEARED. LIGHT STAYED ON. I TOOK TO AN INDEPENDENT MECHANIC AND HE TOOK TRANSMISSION APART, CHECKED ALL PARTS (INCLUDING THE SOLONOID) ALL PARTS WERE FINE. HOWEVER, HE DID PUT IN A NEW SOLONOID. LIGHT WAS STILL ON. HE CONSULTED GM (BUICK) DATABASE TO LEARN THAT THIS IS A WIRING PROBLEM THAT GM IS AWARE OF. THAT THERE IS A SHORT SOMEWHERE IN THE WIRING AND CAN CAUSE TRANSMISSION TO BURN UP.
WHILE THE VEHICLE WAS PARKED A LOUD NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND WAS WAITING FOR RESULTS. *AK CONSUMER WAS TOLD THAT LOUD POPPING NOISE COULD SPARK A FIRE. *LA THE CONSUMER WAS TOLD THE NOISE WAS NORMAL. *JB
I TOOK MY CAR TO THE DEALER COMPLAINING OF A RUBBING/CLUNKING NOISE WHILE DRIVING. THE DIAGNOSIS WAS THE EXHAUST WAS BENT AND WAS RUBBING ON THE DRIVESHAFT. DEALER REPLACED COMPLETE EXHAUST SYSTEM AND DRIVESHAFT. I WAS TOLD THIS COULD ONLY HAVE HAPPENED DUE TO REAR END IMPACT. NO IMPACT OCCURRED THAT I AM AWARE OF AND NO VISIBLE DAMAGE TO VEHICLE. I CONTACTED MY INSURANCE COMPANY AND THEY INSPECTED THE VEHICLE AND DID NOT FIND ANY EVIDENCE OF REAR END DAMAGE. THEY SUSPECT DESIGN/SAFETY DEFECT AND ASKED THE DEALER TO PROVIDE THEM WITH THE DRIVE SHAFT. DEALER SAID THEY HAVE SEEN THIS HAPPEN ONE OTHER TIME. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE
BOTH FRONT WHEEL BEARINGS NEED REPLACED AT 67,000 MILES. ALONG WITH RIGHT AXLE. BEARINGS SQUEAL. RIGHT AXLE HAS CRUNCHING NOISE ALONG WITH
37,700 MILE VEHICLE DIDN'T BLOW HEAT. NEXT DAY VEHICLE OVERHEATED IN TOWN. AFTER COOLANT FLUSH AND AIR BLEED VEHICLE OVERHEATED ON HIGHWAY. DEALER DIAGNOSED BAD HEAD GASKET AND REPLACED AT OWNERS' EXPENSE MINUS PARTS.*AK
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. IT WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE FRONT WHEEL BEARING ON THE DRIVER'S SIDE NEEDED TO BE REPLACED.*AK
INCREASED NOISE AND EXCESSIVE TIRE WEAR AT 40,000 MILES. BAD WHEEL BEARING ON PASSENGER SIDE AND WAS REPLACED. TWO WEEKS LATER, INCREASED NOISE AGAIN. DRIVERS SIDE WHEEL BEARING IS ALSO BAD AND WILL HAVE TO BE REPLACED. *JB
WEIRD NOISE COMING FROM BACK WHEELS. DEALER FOUND THAT REAR BRAKE PADS WERE WORN DOWN TO ROTORS. VEHICLE HAD 22,000 MILES. DEALER FIXED REAR BRAKES UNDER WARANTEE AND RESURFACED FRONT BRAKE ROTORS. DEALER INDICATED THAT THIS WAS A PROBLEM THEY HAD BEEN SEEING ON THE BUICK RONDEZVOIS'. I THOUGHT THIS WAS VERY UNSAFE.*AK
THE INTERIOR REAR VIEW MIRROR BROKE OFF AND FELL WHILE DRIVING. WHEN THIS OCCURRED IT CAUSED A DISTRACTION, CAUSING CONSUMER TO REMOVE HIS FOCUS OFF OF THE ROAD, ALMOST RESULTING IN A COLLISION. THIS OCCURRED DUE TO A BONDING FAILURE AT THE FACTORY. *AK
WINDSHIELD WIPERS STOPPED WORKING. CONSUMER INTENDED ON TAKING THE VEHICLE TO DEALE R FOR SERVICE WHEN THE RAIN ENDED. *AK
VEHICLE HAS 24,200 MILES. DEALER SAYS REAR (AWD) DIFFERENTIAL IS RUINED AND NEEDS REPLACEMENT. DEALER WON'T TELL ME IF CONDITION IS DANGEROUS. ODD NOISES NOTED FIVE MONTHS AGO. SECOND TIME TO DEALER. FIRST TIME - NO PROBLEMS NOTED. NOW TELL ME DIFFERENTIAL RUINED BY BAD TIRES (MANUFACTURERS CHOICE) - THIS NOT NOTED BY DEALER IN JUNE. IF TIRES ARE NOT PROPER SIZE, ETC. "AWD DISABLED" LIGHT IS SUPPOSED TO ILLUMINATE. HAVE NEVER SEEN THIS LIGHT ON THIS VEHICLE.*AK
WE OWN A BUICK RENDEVOUS. IT HAS RUNNING LIGHTS THAT ARE ON ALL THE TIME THE PROBLEM IS THAT YOU HAVE NO TAIL LIGHTS WITH THE RUNNING LIGHTS ON. SO IF YOU GET IN TO A RAIN STORM WHERE YOU ARE REQUIRED BY LAW TO HAVE YOUR "HEADLIGHTS" ON IT GIVES A FALSE SENSE OF SECURITY THAT THEY ARE ALREADY ON. BUT UNLESS IT'S DARK ENOUGH FOR THE ACTUAL HEADLIGHTS TO COME ON YOU HAVE NO TAILLIGHTS. THIS IS DANGEROUS TO BOTH YOU AND THE CARS AROUND YOU.*AK
FRONT LEFT SIDE WHEEL BEARING FAILED AT 30,000 MILES OF WEAR. WITHIN TWO WEEK OR LESS THE RIGHT SIDE WHEEL BEARING FAILED. DEALER WAS NOTIFIED AND MADE THE REPAIRS.*AK
MY WIFE HAD A FLAT TIRE AND DESTROYED THE TIRE ON THE HIGHWAY. WE WERE SOLD THE TIRE MONITOR SYSTEM WITH THE CXL. IT IS ALSO CIRCLED IN OUR BROCHURE FROM THE SALESMAN. THE VEHICLE DOES NOT HAVE THE SYSTEM AND GM IS BLOWING US OFF! THIS IS FALSE ADVERTISING. *AK ALSO, THIS YEAR, BOTH REAR AXLE HUBS HAVE GONE BAD AS WELL AS PROBLEMS WITH THE REAR DRIVE MODULE.
THE CHECK ENGINE LIGHT STAYED ON. THE DEALER STATED THAT THE FUEL INJECTIONS NEED TO BE CLEANED. THE FUEL INJECTIONS HAVE BEEN CLEANED PREVIOUSLY. THIS TIME THEY WANTED TO CHARGE THE CONSUMER. *AK *SC *JB
COOLING SYSTEM: AIR CONDITIONING CONDENSER LEAKAGE AND FAILURE IN 2002 BUICK RENDEZVOUS A/C CONDENSER NEEDED TO BE REPLACED FOR THIS 2 YEAR-OLD VEHICLE. *JB
2002 BUICK RENDEZVOUS 3.4 ENGINE WOULD NOT START AFTER TRAVELLING APPROXIMATELY 200 MILES AND IGNITION WAS TURNED OFF. CHECK ENGINE LIGHT DID NOT ILLUMINATE AT ANY TIME DURING TRAVEL. ENGINE WATER TEMP. WAS NORMAL. GASOLINE CONSUMPTION WAS 1/2 TANK. ENGINE WOULD TURN OVER BUT WOULD NOT START DURING 45 MINUTE TRY. VEHICLE TOWED FOR 50 MILES TO GM DEALER. AFTER BEING TOWED, VEHICLE LET DOWN FROM TOW TRUCK AND STARTED WITH NO PROBLEM. ENGINE CONTINUED TO OPERATE NORMALLY FOR REMANDER OF TRIP, APPROX. 50 MILES. VEHICLE CONTINUES TO START NORMALLY. DID NOT HAVE DEALER DIAGNOSE PROBLEM. *AK
I WORK AT A BUICK DEALERSHIP AND I ALSO DRIVE A BUICK RENDEZVOUS. WE ARE SEEING MULTIPLE GAS TANK LEAKS AT FULL TANK FILL UPS. THE FILLER NECK JOINT IS LEAKING AND THE TANK NEEDS TO BE REPLACED. I HAVE ACTUALLY BEEN ASKED TO GLUE OVER THE HOLE BECAUSE TANKS ARE ON BACK ORDER, SO THE CUSTOMER CAN HAVE THEIR CAR TO DRIVE.
AFTER REGULAR MAINTENANCE AND WITH NO WARNING THE CAR STARTED MAKING METALLIC NOISE IN FIRST GEAR AND REVERSE. NOISE DISAPPEARED IN SECOND GEAR. THE CONDENSER FOR THE AIR CONDITIONING FAILED. THE CAR HAS 44,600 MILES (MOST ARE HIGHWAY MILES). *JB THE DEALER HAS AGREED TO "SPLIT" THE ESTIMATED $4,576.
CONSUMER STATES THAT WHEEL BEARINGS FAILED AT 43000 MILES. THE CAUSE HAS YET TO BE DETERMINED. *AK
2002 BUICK RENDEZVOUS - BRAKE FAILURE NEEDED NEW WHEEL BEARINGS AT 45000 MILES ONLY ON ONE SIDE... COST TO REPAIR 679.00..... GM NOT RESPONSIVE. NOW A/C LEAK IN A 2 YEAR OLD CAR!*AK
THE CONSUMER STATED THE HORN WOULD BLOW AND THE RADIO WOULD COME ON FOR NO REASON. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION; HOWEVER THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER HAD TAKEN THE VEHICLE TO ANOTHER DEALER AND THEY FIXED THE MODULE THE SAME DAY. THERE HAS BEEN NO OTHER PROBLEM. CURRENTLY THE VEHICLE IS IN SECURITY MODE. THE CONSUMER WAS UNABLE TO OPEN THE WINDOWS AND THE REAR DOORS. *SC THE CONSUMER NOTICED THE FLOOR MATS WERE DISCOLORED , IT WAS DETERMINED THAT THE AIR CONDITION SYSTEM HAD MALFUNCTIONED. THERE WAS A SCREECHING NOISE IN THE STEERING COLUMN, BUT NO PROBLEM WAS FOUND. THE LEFT FRONT HUB AND BEARING WAS REPLACED THE BRAKES WERE REPLACED.*JB
WHEN DRIVING 55 MPH REAR RIGHT TIRE BLEWOUT. THIS CAUSED THE CONSUMER TO PULL OF THE ROAD AND CHANGE THE TIRE. CONSUMER STATED THAT THE TIRE LOOKED LIKE IT JUST MELTED ,AND THERE WERE NO OBJECTS AND THE ROAD. THIS WAS A FIRESTONE TIRE. *AK THE CONSUMER NOTICED THAT THE PASSENGER SIDE FRONT FLOOR MAT WAS WET. THE TECHNICIAN DETERMINED THAT THE A/C EVAPORATOR DRAIN WAS CLOGGED DUE TO LEAVES COMING FROM THE WINDSHIELD COWLING. THE DEALER CLEANED THE DRAIN AND REMOVED THE LEAVES. THE LEFT FRONT HUB AND BEARING HAD EXCESSIVE PLAY AND WERE NOISY. THE CHECK ENGINE LIGHT ILLUMINATED. THE TROUBLE CODES INDICATED THAT THE GAS CAP MAY HAVE BEEN LOOSE. THE VEHICLE BODY CONTROL MODULE (BCM) FAILED AND HAD TO BE REPLACED. IT CAUSED THE SECURITY LIGHTS TO REMAIN ON, THE A/C NOT TO WORK AND AT NIGHT THE HORN WOULD SOUND WHEN THE VEHICLE WAS OFF. AFTER THE CONSUMER LOCKED THE DOOR THE VEHICLE RADIO WOULD COME ON. THIS CAUSED THE BATTERY TO DRAIN AND AS A RESULT THE VEHICLE HAD TO BE JUMP STARTED. *NM
VARIOUS ELECTRICAL PROBLEMS. HORN ONLY WORKS SOME OF THE TIME. SOMETIMES ENGINE WILL NOT CRANK ONLY THE WARNING LIGHTS COME ON BUT NO ENGINE CRANK. VARIOUS CHIMES FOR DELAYED DOOR LOCKING ETC. DO NOT WORK. SPECIAL PROGRAMMED FEATURES DO NOT WORK SUCH AS REMOVING THE KEY FROM IGNITION SHOULD OPEN LOCKED DOORS. BCM HAS BEEN REPLACED BUT PROBLEMS PERSIST. DEALER STATES THEY CANNOT RECREATE PROBLEMS WHILE IN SERVICE. NO EVENTS LEAD UP TO FAILURES, JUST STARTED TO OCCUR. *LA
CONSUMER COMPLAINED ABOUT BRAKE PADS WEARING OUT EXCESSIVELY. VEHICLE AT THE DEALER SHOP HAVING BOTH REAR BRAKE PADS REPLACED DUE TO A GRINDING NOISE WHEN THE BREAK PEDAL WAS BEING APPLIED. *AK
PURCHASED 3/1/04 AND GOT A FREE OIL CHANGE IN MAIL BECAUSE IT WAS SOLD TO ME WHEN IT ALREADY NEEDED AN OIL CHANGE. I HAD TO KEEP ADDING OIL. I CALLED BECAUSE SALESPERSON SAID HE HAD TO BE THERE WHEN THEY FIXED SEVERAL THINGS ON IT. 1ST TIME, I SAT 3 HRS TO GET IT FIXED. 2ND TIME AFTER 2 MESSAGES TO SALESMAN W/O RESPONSE, I CALLED AND TOOK IT TO GET FIXED AGAIN. 3RD TIME I TOOK IT DOWN THERE TO SHOW THEM THE RESULTS OF OIL CONSUMPTION TEST AND THEY DIDN'T FIX MY WINDSHIELD LEAK AGAIN, MY AIR QUIT WORKING WHEN I GOT IT BACK AFTER 2ND TIME. THEY WANT ME TO PAY TO HAVE ENGINE TORE DOWN AND PAY MY DEDUCTIBLE FOR THE 2ND TIME IN A MONTH. I AM A FULL TIME STUDENT AND APPRAISER. MY CAR IS MY LIVELIHOOD AND I AM LOOSING ALOT OF MONEY. EARL DUNN BUICK IN TENNESSEE DOESN'T CARE AFTER THE SALE. I GUESS WE KNOW WHERE AND WHY CAR SALESMEN GET THEIR REPUTATIONS. *NM
WHEN CHANGING THE OIL TO OUR 2002 BUICK RENDEZVOUS, MY HUSBAND FOUND BUBBLES IN BOTH FRONT BRAKE LINES. WE TOOK THE VEHICLE TO BOB MYERS BUICK DEALERSHIP IN OUR HOME TOWN OF ANDERSON, IN AND WAS TOLD THE SERVICE DEPARTMENT INSPECTED THE BRAKE SYSTEM AND FOUND ALL RUBBER COMPONENTS DAMAGED DUE TO POSSIBLE FLUID CONTAMINATION. THEY ADVISED IT WOULD REQUIRE REPLACEMENT OF ALL RUBBER COMPONENTS AND COMPLETE SYSTEM FLUSH TO PREVENT FURTHER DAMAGE. THE ESTIMATE WAS QUITE EXPENSIVE AND WE WERE ADVISED THIS WOULD NOT BE UNDER WARRANTY. WE TOOK OUR VEHICLE THEN TO DEAN'S ENGINE SHOP, ANDERSON, IN AND HAD THEM DO REPAIR WORK. HE ADVISED ON OUR PAID RECEIPT " CHECKED FOR CONTAMINATED BRAKE FLUID, TOOK MASTER CLY APART AND CHECKED, NONE FOUND, POSSIBLE DEFECT IN RUBBER HOSES; REPLACED RUBBER LINES AT ALL 4 WHEELS REPLACED MASTER CYL FLUSHED OUT AND BLEAD TOTAL COST OF $572.26 (REPAIRS DONE 3-4-04) FIRST INSPECTION FROM BOB MYERS BUICK 2-25-04. WE ALSO HAD TO PAY FOR A RENTAL VEHICLE WHILE OUR VEHICLE WAS IN FOR THIS REPAIR 02-27-04 TO 03-02-04. *AK
2002 BUICK RENDEZVOUS A/C CONDENSER HAS DEVELOPED A LEAK - AND AS A RESULT I HAVE NO AIR CONDITIONING. PER THE SERVICE CENTER THIS CANNOT BE REPAIRED THE CONDENSER MUST BE REPLACED. COST IS OVER $800. I WILL NEVER PURCHASE ANOTHER BUICK. MY FATHER WHO IS A RETIRED GM EMPLOYEE SUGGESTED THAT BUICK WAS A GOOD CAR. I AM TELLING EVERYONE I KNOW JUST THE OPPOSITE!. *AK
WHILE DRIVING AT ANY SPEED AND WHEN THE AIR CONDITIONER IS USED INTERIOR WILL NOT COOL IN THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND DEALER FOUND THAT AIR CONDITIONER CONDENCER MALFUNCTIONED. ALSO, DASHBOARD LIGHTS FLASHED AND WENT OUT. THEN VEHICLE STALLED AT ANY SPEED. *AK
CAR STALLS WHILE DRIVING, OR CAR WILL NOT START WHEN LEFT PARKED FOR MINUTES. CAR WAS TOWED TO LOCAL DEALERSHIP 3 TIMES DURING MAY 2004. IT HAS HAPPENED ON OTHER OCCASIONS PRIOR TO MAY 2004, BUT ONLY SPORADICALLY. DEALERSHIP CAN NOT DUPLICATE OR LOCATE PROBLEM AND KEEPS RETURNING THE CAR TO ME. BUICK CUSTOMER SERVICE WILL DO NOTHING TO HELP ME. THIS CAR DOES NOT QUALIFY FOR THE LEMON LAW BECAUSE THEY CAN NOT FIND ANYTHING WRONG WITH IT. *MR
WHILE DRIVING, IT WAS DIFFICULT FOR THE CONSUMER TO STEER THE STEERING WHEEL. PLEASE PROVIDE MORE INFORMATION. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Buick Rendezvous → · Every Rendezvous year → · How the figures are calculated →