Page 6 of 10 · complaints 251–300 of 486

2002 Buick Rendezvous complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 29, 2007166,555 milesMD

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WHEN THE DRIVER WAS ALERTED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TURNED OFF AND THE FUEL STOPPED LEAKING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FUEL LINE WAS DISCONNECTED FROM THE FUEL FILTER. THE FUEL FILTER WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 166,555. UPDATED 09/19/07 *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 15, 200758,425 milesMD

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ALL WHEEL DRIVE LIGHT ILLUMINATED AND DISPLAYED DISABLED ON THE INSTRUMENT PANEL. HE WAS INFORMED THAT THERE WAS WATER INTRUSIONS FLOWING FROM UNDER THE CARPET TO THE DRAIN AND FUEL PUMP HARNESS. HE STATED THAT THE ABS HARNESS WAS AFFECTED BY THE CONDENSATION FROM THE AIR CONDITIONER, WHICH IS CAUSING THE FAILURE. THE REPAIR WOULD COST $1,500. THE CONTACT ALSO STATED THAT THE FUEL GAUGE DOES NOT SHOW THE PROPER AMOUNT OF FUEL. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,425. UPDATED 08/30/07. *JB

Fuel System, Gasoline › Storage
Filed Aug 13, 200784,000 milesSC

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. HE STATED THAT THERE WAS A CRACK IN THE PLASTIC GAS TANK, WHICH CAUSED A FUEL LEAK. THERE IS A RECALL FOR THE FUEL SYSTEM STORAGE TANK (NHTSA CAMPAIGN #07V349000). THE DEALER AND THE MANUFACTURER STATED THAT THEY HAVE NO KNOWLEDGE OF THE RECALL AND WOULD BE UNABLE TO MAKE REPAIR. THE CURRENT MILEAGE WAS 90,000 AND THE FAILURE MILEAGE WAS 84,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 11, 2007110,000 milesTN

I AM EXPERIENCING A GAS LEAK AT THE FUEL TANK INLET FILLER PIPE, JUST AS THE NHTSA INVESTIGATION (EA07006) HAS DESCRIBED. THIS IS VERY DISTURBING AS MY WHOLE FAMILY IS TRANSPORTED IN THIS VEHICLE. IT APPEARS THE LEAK IS WHERE THE ICV AND FUEL TANK ARE JOINED. THIS IS ON MY 2002 BUICK RENDEZVOUS CXL. I JUST NOTICED IT TODAY (8/10/2007) WHEN MY GARAGE SMELLED OF GASOLINE. THE TEMPERATURES IN THIS AREA HAVE BEEN VERY HOT (100+ DEGREES) AS OF LATE. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 7, 200768,000 milesPA

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE BRAKES WERE APPLIED AT 5 MPH, THE VEHICLE SLID AND FELT AS IF IT WERE DRIVING OVER GRAVEL. THE VEHICLE TOOK APPROXIMATELY 5-10 SECONDS TO COMPLETELY STOP. THE ROAD CONDITIONS WERE NOT A FACTOR. THE DEALER REPLACED THE LEFT AND RIGHT WHEEL BEARING AS WELL AS THE CONTROL MODULE. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 68,000. THE CONSUMER STATED HAS ALWAYS HAD OFF AND ON PROBLEMS WITH BRAKES THE PROBLEM BEING IF BRAKES ARE APPLIED UNDER 30 MPH THEY WILL NOT RESPOND THE CAR FEELS AS IF YOU ARE SLIDING. THE CONSUMER STATED THAT THE ANTI LOCK LIGHT COMES ON. THE DEALER STATED AC NOT WORKING PROPERLY. UPDATED 08/28/07 *TR

Engine and Engine Cooling
Filed Jul 27, 200765,000 milesTN

2002 BUICK RENDEZVOUS - INTAKE MANIFOLD GASKET... INTAKE MANIFOLD GASKET NEEDS TO BE REPLACED - 2 MECHANIC OPINIONS... ONE FROM DEALER, ONE FROM PRIVATE GARAGE. AFTER RESEARCHING FOUND OUT IT IS A COMMON PROBLEM THAT BUICK IS AWARE OF YET NO RECALL. NEEDS "NEW" TYPE OF BOLTS, AND REPLACEMENT OF GASKET. PROBLEMS ARISE WITH LOW MILEAGE. COST TO FIX RANGE FROM 500.00 - 1000.00. *JB

Electrical System › Ignition
Filed Jul 21, 200758,000 milesMI

BEARINGS AND SENSOR ON ANTI LOCK WENT OUT. CAR STOPPING, LOCKING UP, NOT RE-STARTING. *TR

Steering › Linkages › Tie Rod Assembly
Filed Jul 7, 200760,168 milesSC

AIR CONDITION NOT WORKING PROPERLY, TOOK TO A DEALER AND FOUND A/C CONDENSER DEFECTIVE. DEALER REPLACED CONDENSER. FRONT PASSENGER SIDE TIRE MAKING A GRATING SOUND WHEN MAKING A SHARP TURN, TOOK TO DEALER, AND FOUND PASSENGER SIDE TIE ROD DEFECTIVE IT WAS REPLACED 1 YEAR AND 6 MONTHS AGO. THE PROBLEM HAS RECURRED. *AK

Seats › Mid/Rear AssemblyCrash2 injured
Filed Jul 5, 200760,331 milesNY

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE BACKING OUT OF THE DRIVEWAY AT 22 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE REAR SEAT BECAME UNHINGED AT THE TIME OF IMPACT. THE CONTACT AND ANOTHER PASSENGER WERE INJURED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC COULD NOT DIAGNOSE THE CAUSE OF THE SEAT FAILURE. THE VEHICLE IS UNABLE TO BE DRIVEN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,331.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 3, 200770,000 milesRI

THE ANTI LOCK LIGHTS AND AWD DISABLED LIGHTS CAME ON AND THE BRAKES ACTED AS IF SLIDING ON ICE WHEN TRYING TO STOP ON A DRY AND SMOOTH ROAD.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 26, 200765,000 milesVA

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL STIFFENS AND THE VEHICLE FAILS TO STOP WHEN IT SHOULD. THE FAILURE DOES NOT OCCUR WHILE DRIVING AT HIGH SPEEDS. SAFETY RECALL # 05V379000 (SERVICE BRAKES: HYDRAULIC ANTILOCK) DOES NOT APPLY TO THE VIN. THE CURRENT MILEAGE IS 72,463 AND FAILURE MILEAGE WAS 65,000.

Fuel System, Gasoline › Storage
Filed Jun 25, 200759,000 milesNC

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. ON JUNE 24, 2007, THE CONTACT SMELLED GAS COMING FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, HE FOUND GAS LEAKING FROM THE GAS TANK RECEPTACLE. PRIOR TO THIS FAILURE, THE CONTACT SMELLED GAS AT AN EARLIER DATE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000.

Suspension › Front › Wheel Bearing
Filed Jun 15, 200760,000 milesCO

WHEEL BEARINGS NEED REPLACEMENT. FUEL PUMP WAS BAD. REPLACED TIRES AND BRAKES 3 TIMES SINCE I HAV E OWNED THE VEHICLE 2 YEARS. INTAKE MANIFOLD WAS LEAKING, CAUSING THE CAR TO BE SLUGGISH AND NOT START SOMETIMES. ABS LIGHTS CAME ON FREQUENTLY. THE CAR WAS A BIG NIGHTMARE. WISH I NEVER WOULD OF BOUGHT A BUICK RENDEZVOUS. *AK

Engine and Engine Cooling › Cooling System
Filed Jun 5, 200759,795 milesCO

I AM HAVING ELECTRICAL PROBLEMS WITH MY 2002 BUICK RENDEZVOUS. FIRST, THE POWER DOOR LOCKS, WINDOWS, AIR CONDITIONER, RADIO AND REMOTE KEYS ENTRY WOULD LOCK. THEN YESTERDAY THE VEHICLE LOST ALL POWER WHILE I WAS DRIVING IN TRAFFIC. SOMEHOW I MANAGED TO TURN A CORNER (WITHOUT POWER STEERING) AND PARK THE VEHICLE. AFTER WAITING A WHILE AND REMOVING AND REPLACING THE CONNECTION FROM THE BATTERY TO THE FUSE BOX UNDER THE HOOD, I WAS ABLE TO GET IT RESTARTED AND RETURN TO WORK. WHEN I TRIED TO LEAVE WORK, IT DIED IN THE DRIVEWAY. AGAIN I WAS ABLE TO RESET EVERYTHING AFTER SEVERAL TRIES AND PARK THE VEHICLE. I AM AFRAID TO DRIVE IT. I ALSO HAVE PROBLEMS WITH SQUEAKY BRAKES, WHICH HAVE BEEN BAD SINCE I PURCHASED THE VEHICLE BUT THE DEALER AND AN INDEPENDENT GARAGE CANNOT FIND A CAUSE. I ALSO AM STARTING TO HAVE PROBLEMS WITH THE COOLANT LEVEL GOING DOWN WITH NO VISIBLE LEAK. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 14, 200778,400 milesOH

PURCHASED MY USED 2002 RENDEZVOUS CX JANUARY .07. AFTER MARCH 07 WHEN FILLING WITH GAS, TANK LEAKS GAS WHERE FILLER TUBE AND TANK MEET. TOOK TO DEALER, THEY SAY, NEED NEW TANK TOTAL REPAIR 968.15. CALLED BUICK CUSTOMER SERVICE, AFTER 1 WEEK THEY SAY, NO ASSISTANTS IS AVAILABLE. CASE CLOSED. I HAVE A REFERENCE NUMBER. I DID PLEAD TO NO AVAIL. *AK EA07-006.PCO

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Apr 13, 2007200 milesMN

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 BUICK RENDEZVOUS WITH 200 FAILURE MILEAGE AT 55 MPH THE VEHICLE HAD NO HEAT. THE DEALER ACCESSED THE VEHICLE AND DETERMINED THAT THERE WAS A FACTORY DEFECT IN THE VEHICLE THAT CAUSED NO HEAT WHEN THE CLIMATE REACHED A CERTAIN TEMPERATURE. THE CURRENT MILEAGE WAS 40,409. *AK THE CONSUMER HAS INCLUDED A LETTER TO THE BETTER BUSINESS BUREAU REGARDING THE DEFECT AND WOULD LIKE TO BE REIMBURSED FOR THE REPAIR. UPDATE 05/04/07*TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 2, 200756,000 milesNC

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT ON MARCH 26, 2004 REAR HUB KIT OF ITS ABS WAS REPLACED, INCLUDING THE HARNESS AND SPEED SENSOR CONTROL MODULE. DURING THAT TIMETHE VEHICLE HAD APPROXIMATELY 27,211 MILES. THE ABS INDICATOR ILLUMINATED WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH. THE VEHICLE CURRENTLY HAS 57,000 MILES, AND THE ABS HAS FAILED AGAIN AT 56,000 MILES. *AK

Engine and Engine Cooling › Exhaust System
Filed Mar 29, 2007MI

INTAKE GASKETS SHOT ON A CAR WITH 40,000 MILES BOUGHT THE CAR BRAND NEW AND GM MOTORS WANT TO KNOW WHY THE CONSUMER ARE BUYING FROM ANOTHER COUNTRY THIS IS A RIP OFF. *JB

Engine and Engine Cooling › Engine
Filed Mar 27, 200742,000 milesCT

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT IN JULY OF 2006 THE HEAD GASKET FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, CROWLEY BUICK, AND REPAIRED. THE HEAD GASKET FAILED AGAIN ON MARCH 27, 2007. THE FAILURE MILEAGE WAS 42,000. *AK

Suspension
Filed Mar 13, 200786,000 milesDE

I PURCHASED MY 2002 BUICK RENDEZVOUS CXL IN EARLY 2003. BY 2004 I HAD TO HAVE THE A/C CONDENSER REPLACED, THE SHOCKS & STRUTS REPLACED AND NUMEROUS PROBLEMS WITH THE A/C. THEN IN SUMMER OF 2006 THE CAR ENGINE STARTED MISFIRING AND THE CAR STALLED OUT WITH SMOKE COMING OUT OF THE HOOD, ETC. HAD IT TOWED TO BUICK, THEY SAID THE ENGINE HAD A LEAK SOMEWHERE AND WATER LEAKED INTO THE OIL...HUH? ANYWAY, OF COURSE EVEN THOUGH I HAD THE EXTENDED WARRANTY, I WAS JUST OUT OF WARRANTY AND THEY REFUSED TO FIX IT. THE OPTION WAS TO REPLACE THE ENGINE FOR $6,000. THIS VEHICLE WAS ALREADY PAID OFF AND WORTH ABOUT $14K PRIOR TO THE ENGINE BLOWING UP. I ENDED UP SELLING IT FOR $3K. IS THIS NORMAL? I THINK NOT. I SUBMITTED MY CASE TO SEVERAL "LAWYER" CLAIMING TO SPECIALIZE IN THIS TYPE OF RIP OFF ACTIVITY BY CAR MANUFACTURERS BUT THEY SAID IT WASN'T WORTH IT TO THEM TO PURSUE IT. MAYBE IF SOMEONE HAD DIED IT WOULD BE WORTH MORE. I WOULD LIKE TO SEE BUICK AT LEAST ADMIT POOR MANUFACTURING AND REFUND ME SOME OF MY MONEY. I TOOK A LOSS OF $11K ON THIS VEHICLE. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 10, 2007SD

GAS TANK LEAKING AT THE REAR SEAM ON 2002 BUICK RENDEZVOUS. REPLACE TANK NHTSA ACTION NUMBER RQ06009. *JB EA07-006.PCO

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 9, 200770,000 milesGA

BOUGHT A 2002 RENDEZVOUS IN 2006 WITH 60,000 MILES DROVE GREAT UNTIL NOW 3-7-07. NOW AFTER I FILL THE TANK AND START THE CAR THE ENGINE SPUTTERS AND STALLS. POSSIBLE FUEL FILTER. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 6, 2007PR

STAINLESS STEEL FUEL LINE FAILURE ACCORDING TO THE AUTHORIZED DEALER MECHANIC, FAILURE OF PLASTIC RETAINERS PERMITTED THE FUEL LINE TO RUB AGAINST FIREWALL METAL CAUSING FAILURE OF THE FUEL LINE. *JB

Structure
Filed Mar 6, 2007AL

2002 BUICK RENDEZVOUS CUSTOMER WANTS PARTS REPLACED ON SIDE CAR CUSTOMER STATES THAT PARTS SHOULD NOT DISLODGED BY THE WIND**CC *JB

Equipment › Appliance › Air Conditioner
Filed Mar 5, 200760,000 milesSD

I HAVE A 2002 BUICK RENDEZVOUS AND I BELIEVE IT SHOULD BE RECALLED. WE HAVE HAD MANY PROBLEMS WITH THIS CAR! ON TOP OF OUR 400 DOLLAR A MONTH CAR PAYMENT WE CAN NOT AFFORD TO REPLACE ALL OF THESE PROBLEMS. OUR AC CONDENSER AND BLOWER DO NOT WORK PROPERLY. IN FACT ONLY THE TWO HIGHEST SETTINGS OF THE HEATER WORK ON OUR CAR. SO IT'S GREAT DRIVING HOURS TO CHRISTMAS KNOWING THAT OUR THREE YOUNG DAUGHTERS WILL EITHER BE FREEZING OR SWEATING. NEXT THE WHEEL BEARINGS WENT. THAT WAS GOING TO BE A VERY COSTLY REPAIR. WE PURCHASED A WHEEL BEARING AT STURDEVANTS TO HELP US SAVE MONEY. THEN WHEN THAT DIDN'T FIX THE PROBLEM WE BROUGHT IT INTO THE BUICK DEALERSHIP AGAIN. ONLY THEN DID THEY TELL US THAT THEY WERE RECALLED AND REPLACED THEM FOR FREE. THE 150 WE SPENT PERSONALLY TO BUY THE WHEEL BEARING? TOO BAD GM SAID. THE ELECTRICAL UNIT DOES NOT WORK PROPERLY. THE CAR WILL LOSE POWER OR NOT START AT ALL SOMETIMES LIKE THE BATTERY IS DEAD, BUT THEN IT WILL WORK FINE 20 MINUTES LATER. MY KIDS LOVE SITTING IN A COLD CAR WHEN IT'S 20 BELOW ZERO HERE IN SOUTH DAKOTA FOR 20 MINUTES UNTIL OUR CAR DECIDES TO START. THIS IS GREAT FOR THE 8 MONTH OLD BABY. A SMALL GUST OF WIND HIT OUR CAR DOOR WHEN WE WERE GETTING OUT AND NOW THE WHOLE DARN THING IS OFF IT'S TRACK AND RUINING THE FRONT PANEL OF OUR CAR. WE CAN BARELY GET THE DOOR OPEN AT ALL. ANOTHER REPAIR WE CAN NOT AFFORD. EVERY SPARE DOLLAR THAT WE HAVE GETS PUT INTO THIS [XXX] CAR. WE PAY 400 DOLLARS A MONTH IN CAR PAYMENTS AND THE REST OF OU

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Mar 1, 2007SC

GAS TANK STARTED LEAKING AT TANK INLET FROM FILL HOSE. NO ACCIDENTS, DIDN'T SCRAPE OR HIT ANYTHING...JUST STARTED LEAKING FROM A SEAM. I AM CONCERNED ABOUT THE POSSIBILITY OF FIRE. *NM EA07-006.PCO

Engine and Engine Cooling › Cooling System
Filed Feb 9, 200755,904 milesOH

2003 BUICK RENDEZVOUS WITH 56,534 MILES AND NEEDING A NEW HEAD GASKET, AND NEW ANTI-FREEZE EVERY COUPLE OF DAYS. AFTER RESEARCH I KNOW THAT I'M DEFINITELY NOT ALONE IN THIS MATTER!!! BAD STAINS ON GARAGE FLOOR!!! NERVOUS BECAUSE WIFE DRIVES IT WITH OUR KIDS. *JB

Engine and Engine Cooling
Filed Feb 9, 2007CA

2002 RENDEZVOUS. I HAVE HAD ALL THE PROBLEMS: BAD INTAKE MANIFOLD, HOLE IN THE A/C CONDENSER, WINDOWS FALLING DOWN INTO THE DOORS (TWICE) DUE TO BAD REGULATORS, FRONT PASSENGER DOOR BECAME SPRUNG ON IT'S OWN, IT EATS TIRES FOR BREAKFAST. I COULD GO ON...I CONTACTED BUICK A FEW TIMES BUT GOT NOWHERE. I TRADED THE CAR IN FOR A TOYOTA. *JB

Engine and Engine Cooling › Engine
Filed Feb 9, 200765,755 milesOH

OWN A 2002 BUICK RENDEZVOUS. AFTER NUMEROUS PROBLEMS INCLUDING SPEED SENSOR REPLACEMENT, HUB REPLACEMENT MULTIPLE TIMES, LIFT GATE REPLACEMENT, WASHER MOTOR REPLACEMENT, BRAKE FAILURE, ODOMETER THAT ZEROED OUT, NOW I AM TOLD THE INTAKE MANIFOLD HAS FAILED. HAVE BEEN ADVISED BY INDEPENDENT GARAGE THAT INCIDENCE OF INTAKE MANIFOLD FAILURE IN THIS VEHICLE IS WELL ABOVE AVERAGE. ALSO ADVISED THAT SINCE INITIAL MODEL ROLLOUT, GM HAS MODIFIED, REDESIGNED THE INTAKE MANIFOLD TO ADDRESS MANIFOLD FAILURE. GM IS UNWILLING TO CORRECT PROBLEM WITH VEHICLE WHICH AT THE TIME OF INITIAL INTAKE MANIFOLD PROBLEM HAD LESS THAN 60,000 MILES ON IT. REPAIR WILL COST IN EXCESS OF $850.00 AS LONG AS THE HEAD GASKET HAS NOT BEEN DAMAGED. UNFORTUNATELY WHILE SAVING UP THE $850. FOR REPAIRS, THE HEAD GASKET COULD VERY WELL HAVE BEEN DAMAGED. WILL NOT KNOW UNTIL I TAKE IT IN FOR REPAIR IN A FEW DAYS. SHOULDN'T HAVE TO PAY TO REPAIR A DEFECTIVE DESIGN BUT GM IS UNWILLING TO STAND BEHIND THEIR PRODUCT. *NM

Electrical System
Filed Feb 8, 200746,150 milesCA

NONE OF THE THREE BUTTONS ON MY ON-STAR SYSTEM WORK; MY PLAN IS PAID TO DEC. 2007. AT THE SAME TIME I DISCOVERED THAT THE BACK TURN SIGNALS AND BACK HAZARD LIGHTS DO NOT WORK (TOTALLY OFF WHILE FRONT ONES BLINK TOO FAST). *JB

Engine and Engine Cooling
Filed Jan 24, 2007120,000 miles00

CAR HAD SMELLED LIKE URINE FOR A FEW MONTHS ON A ROUTINE OIL CHANGE. WE WERE TOLD THAT THE HEAD GASKET WAS LEAKING AND NEEDED TO BE FIXED. HAS NOT BEEN FIXED YET DUE TO COST. THIS SEEMS TO BE AN ON GOING PROBLEM FOR THIS VEHICLE AND WE ARE WAITING FOR SO ACTION TO BE TAKEN. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 19, 2007NY

THE ODOMETER READS "ERROR" THIS PROBLEMS PREVENTS CORRECT REPORTING OF MILEAGE TO NYS INSPECTIONS, RESALE, WARRANTY, CALCULATION OF TIRE AND OIL MAINTENANCE. *NM

Engine and Engine Cooling › Engine
Filed Jan 14, 200771,034 milesMN

HAD TO REPLACE HEAD GASKETS ON 2002 BUICK RENDEZVOUS, 3400 CC ENGINE, WITH 71,034 MILES, THIS IS A COMMON PROBLEM WITH THIS ENGINE, I WANT TO BE INCLUDED IN CLASS ACTION LAWSUIT AGAINST BUICK, SEEKING REIMBURSEMENT FOR THIS EXPENSE. *NM

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jan 5, 200753,000 milesAL

A/C CONDENSER CRACKED LOSING GAS & OIL BEING REPLACED. INFORMATION INDICATES COMMON PROBLEM WITH THIS MODEL. *JB

Engine and Engine Cooling
Filed Dec 27, 200654,258 milesFL

I HAVE OWNED MY 2002 BUICK RENDEVOUS SINCE APRIL OF 04. AROUND MAY OF 05 MY A/C UNIT STOPPED WORKING. I HAD IT CHECKED OUT AND WAS TOLD IT WAS THE A/C CONDENSOR UNIT. I WAS VERY SURPRISED AND DISAPPOINTED THAT SUCH A NEW MODEL OF VEHICLE WOULD HAVE ISSUES SO EARLY ON. NEEEDLESS TO SAY I WAS EVEN MORE SURPRISED TO READ AND SPEAK TO OTHER 02 RENDEVOUS OWNERS WHO HAD THE SAME PROBLEM. IN MY OPINION I THINK BUICK SHOULD STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR PRODUCING A FAULTY A/C SYSTEM. IT SEEMS VERY STRANGE THAT SO MANY DIFFERENT PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR VEHICLE. ANY HELP YOU CAN GIVE REGARDING BRINGING THIS TO BUICK'S ATTENTION WOULD BE GREATLY APPRECIATED. THANK YOU, APRIL HOWLETT

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 23, 200676,872 milesNC

ON TUESDAY NOV. 22, 2006 I NOTICED A STRONG SMELL OF GAS IN MY GARAGE WHERE MY 2002 BUICK RENDEZVOUS WAS PARKED. I LOOKED UNDER THE VEHICLE AND NOTICED THE GAS TANK WAS LEAKING WHERE THE FILLER PIPE MEETS THE TANK. I IMMEDIATELY CALLED BUICK TO SEE IF I COULD BRING THE CAR IN AND WAS TOLD YES. I WAS INFORMED THAT BECAUSE THE TANK IS PLASTIC IT WOULD HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $1100. PARTS AND LABOR. I ALSO ASKED IF THIS HAS HAPPENED TO OTHER RENDEZVOUS AND WAS TOLD YES AND WAS ALSO TOLD THIS HAPPENS TO THE CHEVY ENVOY. I THEN ASKED IF BUICK WOULD PAY FOR THE REPAIRS IF THIS IS AN APPARENTLY DEFECTIVE TANK AND WAS TOLD THAT A GM KNOWS ABOUT IT BUT HAS NOT ISSUED A RECALL I MUST ABSORB THE REPAIR COST. I WAS LUCKY THAT MY CAR WAS PARKED IN DOORS AND I SMELLED THE GAS LEAKING. WHAT HAPPENS TO THE POOR SOUL WHO PARKS OUT DOORS AND DOES NOT KNOW HIS TANK IS LEAKING. DOES IT TAKE FIRE OR DEATH FOR THE PEOPLE AT GM TO REALIZE THEIR MISTAKE AND FIX THESE TANKS BEFORE SOMEONE IS INJURED OR KILLED. I WOULD LIKE TO KNOW HOW I CAN GET THE INFORMATION AS TO HOW MANY OF THESE TANKS WERE DEFECTIVE AND HOW MANY WERE COVERED BY WARRANTY AND HOW MANY REPLACED ATT THE OWNERS EXPENSE. I HAD AN EXTENDED 75,000 MILE WARRANTY THAT JUST EXPIRED LAST MONTH OR I WOULD NOT HAVE HAD TO ENDURE AN $1112.06 REPAIR BILL TO ENSURE MY FAMILY'S SAFETY. THANKING YOU IN ADVANCE, A DISSATISFIED GM CUSTOMER. *JB

Electrical System › Wiring
Filed Nov 16, 2006WA

CAR'S ELECTRICAL SYSTEM TURNS ON AND OFF WHILE DRIVING. CAR WILL NOT START. *NM

Electrical System › Instrument Cluster/Panel
Filed Oct 31, 200690,580 milesFL

DT*: THE CONTACT STATED UPON PURCHASING THE VEHICLE, THE INSTRUMENT PANEL GAUGES WERE INOPERABLE. ALSO, THE FRONT DRIVER SIDE WINDOW WOULD NOT OPERATE UP OR DOWN, AND THE EXTERIOR BRAKE LIGHT LOCATED ABOVE THE REAR WINDOW DID NOT ILLUMINATE. THE SERVICE DEALER OR MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ALSO STATED THE BRAKES WERE DEFECTIVE. ONCE THE VEHICLE IS DRIVEN FOR A WHILE, THE BRAKES BEGAN TO MAKE NOISE. UPDATED 12/01/06. *JB

Fuel System, Gasoline
Filed Oct 30, 2006SC

FUEL GAUGE FOR 2002 BUICK RENDEZVOUS CXL WAS READING INCORRECTLY. THE OPERATOR OF THE VEHICLE RAN OUT OF GAS WHILE GAUGE INDICATED FULL TANK. DEALERSHIP INDICATED THAT THE VEHICLE NEEDED A NEW FUEL KIT. DEALERSHIP (CERTIFIED BUICK DEALERSHIP) INSTALLED NEW FUEL KIT. NEXT DAY, THERE WAS A PUDDLE OF FUEL ON DRIVEWAY. VEHICLE WAS LEAKING GASOLINE FROM FUEL TANK. DEALERSHIP WAS NOTIFIED AND ABLE TO CORRECT. DURING SAME TIME PERIOD, TRANSMISSION WAS NOT PROPERLY SHIFTING GEARS. THE VEHICLE WOULD NEVER SHIFT INTO OVERDRIVE AND WOULD SOMETIMES SHIFT ABRUPTLY OR VERY HARD (JERKS). DEALERSHIP INDICATED THAT THE VEHICLE NEEDED NEW TRANSMISSION. DEALER CORRECTED. SEVERAL MONTHS AGO, VEHICLE TURNING BECAME INCREASINGLY DIFFICULT AND POWER STEERING FAILED INTERMITTENTLY. DEALERSHIP INDICATED NEEDED AN ENTIRE NEW RACK AND PINION. DEALER CORRECTED. CURRENT DEFECT INVOLVES COOLANT LEAKING INTO ENGINE DUE TO A LEAKING LOWER INTAKE MANIFOLD GASKET. SEVERAL SERVICE BULLETINS OUT FOR SAME COMPONENT IN THIS AND OTHER GM VEHICLES. DEALER INDICATED THAT THIS WILL CAUSE EXTENSIVE DAMAGE TO ENGINE IF NOT CORRECTED. CURRENTLY SCHEDULED TO HAVE VEHICLE SERVICED IN 2 WEEKS. TOTAL REPAIRS FOR 4 YEAR OLD VEHICLE ARE NOW OVER $8000. ALL REPAIRS HAVE BEEN PAID BY OWNER AND NONE HAVE BEEN COVERED BY DEALERSHIP. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 29, 2006100,000 milesGA

2002 BUICK RENDEZVOUS. *NM

Structure
Filed Oct 13, 200645,000 milesMA

THREE SAFETY RELATED ISSUES WITH MY 2002 BUICK RENDEZVOUS CXL. THE ABS SENSORS FAILED WHICH WAS A DIFFICULT PROBLEM TO DIAGNOSE AS THE PROBLEM WAS ACTUALLY CAUSED BY WATER IN THE INSULATION TO THE SENSOR WIRING HARNESSES. I'M NOW BEING NOTIFIED OF A FRONT WHEEL BEARING PROBLEM THAT HAS NOT YET REACHED A FORMAL RECALL. SECOND ISSUE INVOLVES THE AWD REAR AXLE ASSEMBLY (DIFFERENTIAL). MOANING NOISES START IN THE REAR END, IN LOW SPEED TURNS SUCH AS PARKING LOT MANEUVERS. OCCURRENCE INCREASES IN SEVERITY AND FREQUENCY FAIRLY QUICKLY. THE REAR AXLE IS TO BE REPLACED BY THE DEALER UNDER MY EXTENDED WARRANTY. BUT I NOTICE THAT THIS IS NOT A RANDOM OR UNUSUAL PROBLEM WITH THIS YEAR/MODEL BUICK. I WOULD THINK THAT BOTH OF THESE ISSUES DUE TO THEIR RATE OF OCCURRENCE WOULD TRIGGER A FORMAL RECALL. WHY DOES THE REAR DRIVE AXLE CONTINUE TO FAIL? IF IT SHOULD FAIL CATASTROPHICALLY, WILL IT POSE A SAFETY ISSUE, ESPECIALLY IF HIGHWAY SPEEDS ARE INVOLVED AND THE VEHICLE BECOMES UNSTABLE? *NM

Exterior Lighting › Headlights
Filed Oct 6, 2006110,000 milesCT

DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS AND THE DASHBOARD ELECTRONICS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BCM MODULE; HOWEVER THE PROBLEM WAS NOT CORRECTED. UPON FURTHER INSPECTION THE DEALER COULD FIND NO PROBLEM.

Electrical System
Filed Oct 2, 200666,000 milesNY

DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE, THERE WAS AN ERROR MESSAGE ON THE DASHBOARD, THE POWER CONTROLS WERE INOPERABLE AND THE LIGHTS DID NOT WORK INTERMITTENTLY. THE DEALERSHIP DETERMINED THE BODY CONTROL MODULE NEEDED TO BE REPLACED.

Electrical System
Filed Sep 25, 200676,000 milesOH

I WAS DRIVING IN THE DARK AND THE LIGHTS SHUT OFF ALMOST CAUSING A CRASH, LUCKILY, I WAS ABLE TO PULL OVER IN TIME, BUT THIS ISSUE AFFECTS ALL THE LIGHTS SO NO ONE CAN SEE ME STOPPING. *JB

Electrical System
Filed Sep 23, 200640,000 milesOH

BUICK RENDEZVOUS 2002. AWD DISABLE LIGHT ONGOING PROBLEM. DEALER CAN'T DIAGNOSE THE PROBLEM AFTER 3 TIMES IN THE REPAIR SHOP. *NM

Steering
Filed Sep 19, 200655,000 milesMI

I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE. I TOOK IT INTO THE DEALER THE OTHER DAY TO HAVE THE FRONT WHEEL BEARING REPLACE (PAID FOR BY GM) AND IN THE PROCESS, THE MECHANIC FOUND ANOTHER SERIOUS PROBLEM. I HAD BEEN HEARING A BANGING NOISE COMING FROM THE REAR END FOR A FEW MONTHS NOW. I JACKED THE REAR END OF THE CAR UP AND COULDN'T FIND THE SOURCE OF THE NOISE. I WAS TOLD BY THE MECHANIC THAT IT IS THE RIGHT REAR KNUCKLE THAT WAS MAKING THE NOISE. WHEN THEY GOT IT ON THE RACK, THEY FOUND THAT THE TIRE IS MOVING FRONT TO BACK ABOUT 2 INCHES. I WAS TOLD THAT THIS IS A SERIOUS SAFETY ISSUE AND THAT I WILL NEED TO GET IT FIXED ASAP AT A COST OF ABOUT $750. I TOOK MY VEHICLE TO ANOTHER MECHANIC TO GET A SECOND OPINION. I GOT THE SAME DIAGNOSIS FROM THE SECOND MECHANIC WITH THE ADDITION OF "WE'VE NEVER SEEN ONE OF THESE GO BAD. YOU SHOULD NEVER HAVE TO REPLACE THIS PART" THEY WENT ON TO SAY THAT THEY DIDN'T WANT TO DO THIS WORK BECAUSE IT IS EXTREMELY LABOR INTENSIVE AND NOT THEIR SPECIALTY. I AM GOING TO TAKE IT TO A FRAME SPECIALIST AND HAVE THE WORK DONE THERE. DID I MENTION THAT I HAD TO REPLACE THE BODY CONTROL MODULE TWO WEEKS AGO?. *JB

Suspension › Front › Wheel Bearing
Filed Sep 8, 200638,000 milesNY

DT*: THE CONTACT STATED THE VEHICLE'S FRONT WHEEL BEARINGS WENT BAD. THE WHEEL BEARINGS MADE A LOUD SOUND AND WERE REPLACED. THE REPLACEMENT WHEEL BEARINGS WERE ALSO DEFECTIVE AND HAD TO BE REPLACED.

Electrical System
Filed Sep 4, 200657,578 milesCA

AT APPROX 20,000 MILES MY AIR CONDITIONER UNIT WENT BAD. I BELIEVE IT WAS THE CONDENSER. AT APPROX 23,000 MILES MY RADIO WILL STAY ON AFTER WE EXITED THE CAR AND WOULD DRAIN OUR BATTERY. TOOK IT TO THE DEALER AND FOUND NO PROBLEMS. THEY REGROUNDED THE ELECTRICAL SYSTEM. AFTER A COUPLE OF HUNDRED MILES SAME ISSUE RETURNED AND DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 30,000 MILES WE WERE GETTING A CHECK ENGINE LIGHT BUT DEALER DIDN'T FIND ANYTHING. THEY THOUGHT IT WAS AIR IN THE FUEL TANK. HAD SAME ISSUES FOR A COUPLE OF TIMES BUT DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 45,000 -50,00 THE COMPUTER UNIT WENT BAD. THE SPEEDOMETER, ODOMETER, TEMPERATURE GAUGE AND FUEL GAUGE WAS GOING HAYWIRE. THE DEALER REPLACED THE COMPUTER UNIT AND AT THE SAME TIME THEY FOUND THE INTAKE MANIFOLD GASKET WAS BAD. THEY WENT AHEAD AND REPLACED IT. AT APPROX 50,00 - 52,000 THE KEY CYLINDER WENT BAD. I COULDN'T PUT IN THE IGNITION KEY AND HAD TO TOW THE TRUCK TO THE DEALER. I NEVER HAD THOSE PROBLEMS WITH PREVIOUS VEHICLES. NOW AT APPROX 57,500 MILES THERE IS A NOISE IN THE ENGINE COMPARTMENT. THERE'S NO NOISE WHEN THE ENGINE IDLES WHEN THE CAR IS STOPPED. WHEN THE TRUCK STARTS SPEEDING UP YOU HEAR A HUM IN THE ENGINE COMPARTMENT. THE FASTER YOU GO THE LOUDER IT GETS. IT ALSO GETS LOUDER IF YOU STEER TO THE RIGHT. I HAVE TO TAKE IT TO THE DEALER TO FIND OUT WHAT'S WRONG. THE PROBLEM IS THAT AFTER YOU GET THE CAR FIXED, THERE'S ALWAYS SOME OTHER THINGS GOING BAD. ONCE AFTER ANOTHER. I H

Fuel System, Gasoline › Storage
Filed Sep 1, 200669,800 milesNJ

DT*: THE CONTACT STATED WHILE PARKING IN THE DRIVEWAY STRONG GAS SMELL WAS OBSERVED COMING FROM THE REAR OF THE VEHICLE AND THERE WERE TRACES OF GASOLINE PRESENT ON THE FLOOR. THE VEHICLE WAS TAKEN TO DEALERSHIP WHO DETERMINED THE FUEL TANK HAD TO BE REPLACED. THERE WAS A RECALL # 03V454000 BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED BUT THE REAFFIRMED THE DEALERSHIP DETERMINATION THAT THE VEHICLE WAS NOT COVERED BY THE RECALL. CHANGED COMP CODE.PCO

Exterior Lighting
Filed Aug 27, 200660,000 milesMD

I OWN A 2002 BUICK RENDEZVOUS. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR ME SINCE THE GET GO (2004). I HAVE NUMEROUS AMOUNT OF PROBLEMS THAT ARE GOING ON WITH MY VEHICLE AS OTHER OWNERS. ALL OF THESE PROBLEMS STARTED AT OR AROUND 70000 MILES. THE EXTERIOR LIGHTS AND INTERIOR LIGHTS GO OFF WITH OUT WARNING AND FOR NO REASON FOR SOMETIMES UP TO A MINUTE (AND THIS HAS HAPPENED AT NIGHTIME) "MAJOR SAFTEY ISSUE" NO ONE CAN TELL US WHY THE VEHICLE DOES THIS. THE NOISE THAT COMES FROM THE FRONT OF THE VEHICLE WHEN DRIVEN AT 45 MPH OR MORE IS OUTRAGIOUS...IT MAKES AN AWFUL HUMMING SOUND SO LOUD THAT THE RADIO CAN'T BE HEARD. THE VEHICLE ALSO WILL NOT START AT TIMES AS WELL...FOR NO PARTICULAR REASON AT ALL...NOTHING CAN BE FOUND WRONG WITH IT ALL!!! IT WILL STALL OR WILL NOT START AT ALL AFTER SEVERAL STARTS AND TURN OFFS. IT HAS ALSO DONE THIS ON INCLINES OR AFTER FILLING AT THE GAS STATION ONCE AS WELL. IF YOU GO BACK AND TRY TO START THE VEHICLE IN ABOUT A HALF HOUR IT WILL START...I FIGURED THIS OUT AFTER CALLING A TOW TRUCK SEVERAL TIMES...AND BY THE TIME THEY GOT TO ME..THEY TRIED TO START THE VEHICLE AND IT STARTED. THE VEHICLE BURNS A QURT OF OIL EVERY 3000 MILES OR SO. NOW MY BRAKES ARE TO THE FLOOR WHICH I HAVE RECENTLY HAD IT TO THE SHOP AGAIN AND THE MECHANIC HAS TOLD ME THAT MY BRAKES ARE FINE THAT I NEED MY ABS PUMP (MASTER CYLINDER) REPLACED IT IS LEAKING 800.00 +++ JUST FOR THE PART ALONE HMMMMM??? JUST ANOTHER ISSUE REPORTED LIKE ALL THE ABOVE FROM OTHER BUICK RE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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