TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT HE HAD THREE FLAT TIRES ON HIS VEHICLE. THE DEALER STATED THAT THE VALVE STEMS CAUSED THE TIRES TO DEFLATE. THE DEALER HAD TO REPLACE THE VALVE STEMS. THE VALVE STEM MANUFACTERER IS DILL AND THE PART NUMBER IS ACT# 444TR4T3. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED.
2002 Buick Rendezvous complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I BOUGHT A 2002 BUICK RENDEZVOUS IN MARCH 2009 AND IN JUNE A 2009 MY SECURITY SYSTEM LOCKED UP AND IT CAUSES MY RADIO, AND AIR TO NOT WORK AND MY WIDOWS TO NOT COME DOWN AND THE MECHANICS DOES NOT NO WHAT WRONG WITH IT. *TR
I OWN A 2002 BUICK RENDEZVOUS WITH 86,000 MILES. EVER SINCE I HAVE HAD THE VEHICLE I HAVE HAD PROBLEMS WITH THE ABS SYSTEM, HAVING IT FIXED OVER & OVER. ABOUT A MONTH AGO MY VEHICLE BEGAN OVERHEATING ALL THE TIME. SINCE MY EXTENDED WARRANTY HAS EXPIRED TAKING IT THOUGH THE DEALERSHIP I AM SURE WOULD COST ME MUCHO BUCKS WHICH I DO NOT HAVE. MY NEIGHBOR IS A TOP LICENSED MECHANIC WHO HAS WORKED FOR A CHRYSLER DEALERSHIP FOR 30 PLUS YEARS. HE TOOK THE VEHICLE TO WORK WITH HIM ONE DAY LAST WEEK TO SEE IF HE COULD LOCATE THE PROBLEM.. HE INFORMED ME I HAD A LEAK IN MY INTAKE MANIFOLD AND IT NEEDS TO BE REPLACED. HE CHECKED TO SEE IF GM HAD ANY RECALLS FOR THE PROBLEM, LOW AND BEHOLD THEY DID NOT. AFTER TELLING ME HOW MUCH IT WOULD COST TO REPLACE IT, I NEARLY PASSED OUT. I AM A SINGLE WOMAN AND SINCE THE ECONOMY HAS FALLEN I HAVE HAD TO TAKE 3 PAY CUTS AT WORK. IT WAS EITHER TAKE THE PAYCUTS OR LOOK FOR A NEW JOB. I CAN HARDLY EVEN I HAVE PAY MY MORTGAGE, LET ALONE PAY FOR A MAJOR ISSUE WITH MY VEHICLE. I PURCHASED GM CARS BEFORE WITH NO PROBLEMS . I BELIEVE GM SHOULD STAND UP FOR THEIR VEHICLES AND FIX THE ISSUE FOR ME. I NOW UNDERSTAND THERE ARE MANY PEOPLE OUT THERE THAT HAVE THIS SAME ISSUE. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE SERVICE VEHICLE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IT STARTED TO BLINK AND DIMS THE LIGHT OR CUTS OFF THE EXTERIOR AND INTERIOR LIGHTS IN THE VEHICLE. THE VEHICLE ALSO GOES INTO SECURITY MODE AND LOCKS THE ENTIRE VEHICLE. THE VEHICLE WILL NEED TO BE TAKEN TO AN AUTHORIZED DEALER THE CURRENT MILEAGE WAS 81,500 AND FAILURE MILEAGE WAS 80,000.
I PURCHASED A 2002 BUICK RENDEZVOUS, LESS THAN 2 MONTHS AGO. WITHIN 2 WKS OF PURCHASING IT THE OVERHEATING LIGHT CAME ON. WE TOOK IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS A SENSOR AND REPLACED IT. 3 WKS AFTER THAT WHEN THE LIMITED WARRANTY WAS UP IT OVERHEATED AGAIN. THE SENSOR WAS REPLACED THERMOSTAT, ENGINE FLUSHED, RADIATOR CAP, FINALLY I CAME UPON A DISCUSSION ABOUT THE INTAKE MANIFOLD AND THE CLASS ACTION SUIT AGAINST DEXCOOL. THE MECHANIC DID A COMPRESSION TEST AND YES IT IS BAD. I AM A MOTHER OF 5 CHILDREN AND NOW I WILL OWE OVER $2000 IN REPAIRS FOR A CAR LESS THAN 60 DAYS OLD. THERE NEEDED TO BE A RECALL!! IF THERE WAS A SUIT WHY WAS IT NOT PUT IN THE CARFAX FOR THIS MAKE OF CAR? THE CAR STILL IS NOT FIXED I CANNOT AFFORD IT. NOW I CAN'T GO PLACES WITH ALL MY CHILDREN. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM ACCELERATING, WHICH COULD HAVE LED TO A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SLID AND THE FRONT END CRASHED INTO A LARGE TREE. THE VEHICLE CONTINUED TO SLIDE, ROLLED OVER A FEW TIMES, AND FINALLY LANDED IN THE UPRIGHT POSITION. THE DRIVER WAS EJECTED THROUGH THE DRIVER'S SIDE WINDOW AND SUSTAINED A BROKEN NECK, RIBS, AND THUMBS, AS WELL AS SPLEEN DAMAGE AND MAJOR SWELLING AND BRUISING. THE DRIVER WAS THE ONLY OCCUPANT IN THE VEHICLE AT THE TIME AND IS STILL IN THE INTENSIVE CARE UNIT AT THE HOSPITAL. NONE OF THE AIR BAGS DEPLOYED, WHICH THE CONTACT BELIEVES IS A MAJOR DEFECT THAT COULD HAVE PREVENTED SOME OF THE INJURIES THAT THE DRIVER SUSTAINED. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 136,000.
PURCHASED 2002 BUICK RENDEZVOUS IN APRIL 2005 WITHIN A MONTH STARTED TO EXPERIENCE LOCKS TURNING ON AND OFF ,A/C ALSO WOULD TURN ON AND OFF WHILE DRIVING. CAR BEGAN RUNNING HOT THIS SPRING HAD TO REPLACE MANIFOLD GASKETS ,STILL OVERHEATING . NOW CAR IS NO LONGER RUNNING NEEDS MAJOR REPAIR OWE MORE THAN ITS WORTH. *TR
MULTIPLE DISCUSSIONS WITH RENDEZVOUS OWNERS ALL REVOLVE AROUND HUB BEARINGS BEING ALMOST DETACHED MAKING DRIVING HAZARDOUS AND THE CAR RUNNING HOT, MULTIPLE PEOPLE HAVE CHECK ENGINE LIGHT ON. *TR
LOSE ALL GAUGES, AND LIGHTS IN THE CAR. CAR CONTINUES TO RUN. HAPPENS FROM SEVERAL TIMES A MINUTES TO EVERY FEW SECONDS. NOW SECURITY CHECK LIGHT COMES ON AND CAR IS LOCKED. *TR
THE COMPLAINT IS THE LACK OF AVAILABILITY OF A PART FROM GM FOR MY VEHICLE, A 2002 BUICK RENDEZVOUS. WITHOUT THESE REPLACEMENT PARTS, MY VEHICLE IS UNSAFE, UNABLE TO PASS INSPECTION AND MY TIRES ARE WEARING OUT CONSIDERABLY FASTER. MY MECHANIC HAS BEEN TOLD THAT THE PARTS ARE ON BACK ORDER AND THAT I HAVE BEEN PLACED ON A WAITING LIST. *TR
I HAVE A 2002 BUICK RENDEZVOUS WITH 52,650 MILES ON IT. IN THE PAST 3 MONTHS I HAVE HAD TO HAVE THE BODY CONTROL MODULE, A RT FRT WHEEL SPEED SENSOR REPLACED. WHEN I HAD IT IN FOR THE SPEED SENSOR REPLACED, THE GM SHOP FOUND THAT THE INTAKE MANIFOLD IS LEAKING AND MUST BE REPAIRED @ A COST OD $1000.00 AND THEN MAYBE THE HEAD GASKETS MAY NEED TO BE REPLACED DUE TO THE TYPE OD GASKETS THAT GM USED AND THE DEX-COOL ANTI FREEZE USED I BY GM. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. A CLASS ACTION SUIT WAS FILED BUT NO ONE--NO ONE NOTIFIED THE PUBLIC ABOUT IT UNTIL IT WAS TO LATE TO GET IN ON IT. I THINK THAT THERE NEEDS TO BE A FORCED RECALL TO CORRECT THIS PROBLEM. TAX PAYERS HAVE BAILED OUT GM AND WE GET STUCK WITH A FAULTY PRODUCT. I CONTACTED GM AND IN THE END THEY REFUSED TO MAKE GOOD OR EVEN ADMIT THIS PROBLEM HAS EXISTED SINCE THEY STARTED TO USE DEXCOOL. *TR
2002 BUICK RENDEZVOUS WITH APPROX. 80K MILES AT TIME OF FAILURE. AT APPROXIMATELY 40MPH WHILE EXITING THE FREEWAY, THE FRONT BRAKES FAILED TOTALLY. I WAS (BARELY) ABLE TO STOP THE VEHICLE SAFELY DUE TO THE RELATIVELY LOW SPEED AT THE TIME OF THE FAILURE. IT IS PURE LUCK THAT THERE WAS NOT AN ACCIDENT OR FATALITY. THE BRAKE FAILURE WAS DUE TO A RUSTED OUT FRONT BRAKE LINE THAT RUNS FROM LEFT TO RIGHT BEHIND THE ENGINE AND AGAINST THE FIREWALL. IT IS IMPOSSIBLE TO SEE UNLESS THE VEHICLE IS ON A LIFT. THE RUPTURED BRAKE LINE WAS REPLACED BY SHELTON PONTIAC AT A COST OF $620. WHEN GM WAS CONTACTED ABOUT THE FAILURE, THEY TOOK THE POSITION THAT RUST WAS NORMAL AND IT WAS THE OWNER'S RESPONSIBILITY TO INSPECT THE BRAKE LINES AND REPLACE AS NECESSARY. THEY REFUSED TO ACKNOWLEDGE A PROBLEM OR TO HELP WITH THE REPAIR COST IN ANY WAY WHATSOEVER. *TR
2002 BUICK RENDEZVOUS WITH ALL WHEEL DRIVE: LEFT REAR SPRING DISCOVERED BROKEN. RIGHT FRONT SPRING FOUND BROKEN IN 2008. HIGHLY UNUSUAL THAT SPRINGS WOULD BREAK. IF SPRINGS BREAK WHILE DRIVING, BROKEN SPRING COULD PUNCTURE TIRE AND CAUSE ACCIDENT. SUSPECT POOR DESIGN OF SPRING OR SUBSTANDARD METAL OR WRONG SPRING USED BY MANUFACTURER. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINS CONSTANTLY ILLUMINATED. THE LIGHT DOES NOT DIM EVEN WHEN HE IS SEATED AND WEARING HIS SEAT BELT. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V222000 (AIR BAGS:FRONTAL). THE CONTACT WOULD HAVE TO PAY FOR A DIAGNOSTIC. IN ADDITION, THE FUEL GAUGE WORKED OCCASIONALLY, WHICH PREVENTED THE CONTACT FROM KNOWING HOW MUCH FUEL WAS IN THE TANK. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ONLY AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 133,000. UPDATED 6/8/09 *CN UPDATED 06/11/09.*JB
2002 BUICK RENDEZVOUS HEAD GASKET AND INTAKE MANIFOLD GASKET FAILURES. *TR
BODY CONTROL MODULE NEEDS REPLACEMENT. THIS SEEMS TO BE HAPPENING TO A TON OF RENDEZVOUS OWNERS. PLEASE HELP! *TR
I HAVE A 2002 BUICK RENED. I HAVE HAD AN ON GOING PROBLEM WITH THE CAR OVERHEATING AND NO AC. I HAVE HAD THE AC REPLACED ON THE VEHICLE, THE TEMP GAUGE, THE THERMOSTAT, THE WATER-PUMP, 2 BLOWN HEAD GASKETS, THE FUEL SENSOR, ANTI LOCK BRAKE SENSOR AND THE FUEL PUMP. I ALSO HAVE HAD TO REPLACE THE WINDOW REGULATOR ON THE PASSENGER SIDE WINDOW. I HAVE RECEIPTS FOR ALL REPAIRS BUT NO I DO NOT HAVE THE OLD PARTS. THESE REPAIRS HAVE COSTS ME AT LEAST $5000K IF NOT MORE. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEVOUS. THE CONTACT EXPERIENCED FAILURE IN THE ENGINE AND WAS ADVISED THAT THE INTAKE MANIFOLD GASKET IN THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO HER VIN AND SHE WOULD BE RESPONSIBLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE ENGINE WAS STARTED THE CONTACT COULD HEAR THE ENGINE RODS AND LIFTERS KNOCKING. THE NOISE WOULD STOP AFTER 3 MINS. THE CONTACT HAS KEPT UP WITH REGULAR MAINTENANCE ON THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR THIS PROBLEM. THE CONTACT ALSO STATED THAT THE FUEL LEVEL SENSOR FAILED AND THE AIR CONDITIONER RECHARGE UNIT FAILED AND HE HAS HAD THEM REPAIRED. THE CURRENT MILEAGE WAS 56000 MILES.
MY WIFE AND I PURCHASED A 2002 BUICK RENDEZVOUS AND WE'VE HAD ISSUES WITH IT NOT STARTING UP ONCE BEING TURNED OFF. IT DOES IT QUITE OFTEN. IF WE TRAVEL TO DIFFERENT STORES OR APPOINTMENTS THAT REQUIRE, ESTIMATING HERE, MORE THAN 2 HRS DRIVING THEN WE ARE STUCK IN THAT LOCATION. WE'VE HAD IT TOWED TO A TRUST AUTO SHOP (GRISMER TIRE) AND A BUICK DEALERSHIP AND NEITHER CAN FIND A PROBLEM WITH IT WHEN IT STOPS ON US. WE'VE CHECKED THE RECALL LIST FOR RENDEZVOUS FOR ANYTHING PERTAINING TO THIS PROBLEM AND THE 2004 MODEL DOES THE EXACT SAME THING AS OUR VEHICLE, BUT THERE IS A RECALL FOR THAT YEAR BUT NOT THE 2002. IT ALSO STATE THAT THIS HAPPENS WHILE DRIVING AND WE THANK THE LORD THAT WE HAVEN'T EXPERIENCED THAT. WE SPOKE WITH SOMEONE FROM GM AND THEY SAY TO TAKE BACK TO THE DEALERSHIP WHEN THIS OCCURS AND HAVE THE DEALERSHIP CONTACT THEM, BUT WITH THE ECONOMY BEING THE WAY THAT IT IS WE WOULD HAVE TO SAVE MONEY TO AFFORD THE PRICE OF THEM PUTTING IT ON THE MACHINE TO TRY AND DIAGNOSE THE PROBLEM. WE ARE ALSO FRIGHTEN TO DRIVE THE VEHICLE MORE THAN A FEW MILES NOW DUE TO READING THAT IF COULD ALSO CUT OFF AT ANYTIME. WE ARE ALSO AWARE THAT THERE MANY OWNERS OF THIS VEHICLE THAT EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION OR HELP FROM GM. *TR UPDATED 05//05/10. *JB
COOLANT LEAK FOUND BY VEHICLE INSPECTION MECHANIC. A SEALANT WAS PUT IN BY DEALERSHIP AS A TEMPORARY FIX, BUT DUE TO ESTIMATE OF $1800, WORK TO PERMANENTLY FIX THE PROBLEM HAS NOT BEEN DONE YET. I DID AN INTERNET SEARCH AND FOUND THE PROBLEM IS A COMMON COMPLAINT IN THE 2002 BUICK RENDEZVOUS. I AM DRIVING THE VEHICLE AS LITTLE AS POSSIBLE UNTIL I DECIDE ON A COURSE OF ACTION. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING COOLANT. AFTER SHE PLACED MORE COOLANT IN THE VEHICLE, IT WOULD OVERHEAT WHILE DRIVING APPROXIMATELY FIVE MILES. SHE CONTINUES TO ADD COOLANT, BUT THE VEHICLE KEEPS RUNNING HOT. THE MECHANIC STATED THAT THE UPPER AND LOWER INTAKE MANIFOLD FAILED. THE CONTACT WILL CALL THE MANUFACTURER FOR ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 109,000.
WHILE TRAVELING HOME FOR SPRING BREAK. MY 2002 BUICK RENDEZVOUS EXPERIENCED ELECTRICAL PROBLEMS AND STALLED ON THE HIGHWAY. I PURCHASED THIS VEHICLE IN DECEMBER 2008 AND IT IS STILL UNDER WARRANTY. I HAD THE VEHICLE TOWED FROM STOCKTON CA TO TRACY CA WHERE IT REMAINS AWAITING A SERVICE AUTHORIZATION TO BE FIXED FROM MY CONTRACT HOLDER. THE MECHANIC AT THE TRACY DEALERSHIP STATED THE BATTERY WAS DEAD, THE OIL WAS VERY LOW AND THAT THE ENGINE HAD INTERNAL PROBLEMS THAT WOULD REQUIRE HIM TO DISMANTLE OR REPLACE THE ENGINE. THIS PARTICULAR VEHICLE IS LISTED IN MANY COMPLAINTS IN THE DATA BASE HERE AND HAS SERIOUS MECHANICAL / ELECTRICAL ISSUES. TO DATE MARCH 29, 2009 I AM AWAITING SERVICE AND A RESOLUTION. NOTHING HAS BEEN DONE TO CORRECT THE ISSUE TO DATE. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND CAUSED THE AUTOMATIC WINDOWS, DOORS, AND TRUNK TO LOCK. THE DOOR LOCKS INTERMITTENTLY MOVED FROM THE LOCKED TO UNLOCKED POSITION. THE CONTACT COULD NOT EXIT THE VEHICLE AND ATTEMPTED TO PLACE IT INTO PARK AND TURN OFF THE IGNITION. HOWEVER, SHE WAS STILL UNABLE TO EXIT THE VEHICLE. IN ADDITION, THE RADIO LOCK BUTTON ENABLED AND SHE COULD NOT MOVE IT FROM THE UNLOCK POSITION. THE DEALER INPUT A CODE THAT UNLOCKED ALL THE COMPONENTS THAT WERE AFFECTED BY THE SECURITY SYSTEM. THE IGNITION CYLINDER WAS REPAIRED AND THE CONTACT REMOVED A FUSE IN AN ATTEMPT TO CORRECT THE FAILURES. CURRENTLY, THE TRUNK IS STILL LOCKED AND THE FAILURES PERSIST. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE BRAKES FAILED AND THE ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT KEPT PUMPING THE BRAKES, BUT NOTHING HAPPENED. HE APPLIED THE EMERGENCY BRAKE TO SLOW DOWN THE VEHICLE. THROUGH ONLINE RESEARCH, HE FOUND SEVERAL COMPLAINTS ABOUT THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 74,000.
CAR JUST SHUTS OFF WILL NOT START FOR 15 MIN. THEN RUNS RUFF AFTER 30 MIN WILL START AND RUN FINE UP TO A WEEK OR A MONTH NO WILL NOT RUN AT ALL. IT IS THE WIRING FROM BCM TO FUEL TANK AND NOW BCM IS BAD READING SOME FOREIGN LANGUAGE ALSO SMELL GAS AFTER FILL UP. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TEMPERATURE GAUGE DISPLAYED A SIGNIFICANT INCREASE. IMMEDIATELY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN OBSERVED A COOLANT LEAK AND STATED THAT THE HEAD GASKET FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,000. 4/01/09 *NJ UPDATED 04/09/09. *J
I HAVE OWNED MY 2002 BUICK RENDEZVOUS FOR LESS THAN 2 YRS AND I HAVE HAD TO REPLACE 2 WHEEL BEARINGS AND NOW I HAVE BLOWN A HEAD GASKET. LESS THAN A MONTH AGO I HAD TO REPLACE THE ALTERNATOR AND BATTERY. THE DRIVER SIDE WINDOW FELL IN LESS THAN A YR AGO AND I HAVE ELECTRICAL PROBLEMS WITH IT CONSTANTLY. INCLUDING THE ALARM AND SECURITY GOING OFF FOR NO REASON AT ALL. *TR
MY 2002 BUICK RENDEZVOUS BEGAN TO LOSE CABIN HEATING AND SHOWED LOW COOLANT LEVELS. REPAIR FACILITY FOUND COOLANT IN ENGINE OIL AND DETERMINED INTAKE MANIFOLD GASKET REPAIR WAS NEEDED. REPAIR FACILITY COMMENTED THAT THIS IS A COMMON PROBLEM THAT WAS EASILY CONFIRM BY SOME RESEARCH. I AM STRONGLY OF THE OPINION THAT THIS MATTER SHOULD BE A RECALL BY THE MANUFACTURER. *TR
AT 54,000 MILES AND ONLY 2 WEEKS AFTER THE PURCHASE OF THIS VEHICLE THE HEAD GASKET HAD TO BE REPLACED. AFTER ONLY 80,000 MILES THE TRANSMISSION WAS REPLACED. THE BLOWER FOR THE HEAT OR AIR CONDITIONER ONLY WORKS ON THREE OR ABOVE, THE AIR CONDITIONING NO LONGER WORKS, BOTH REAR COIL SPRINGS MUST BE REPLACED, AN OUTER TIEROD IS BAD, TWO REAR BUSHINGS NEED TO BE REPLACED, THE FRONT RIGHT CONTROL ARM IS BROKEN, THE DRIVERS SIDE WINDOW GOES DOWN BUT NOT UP, IT IS LEAKING ANTIFREEZE AND THE TIRES KEEP GOING BAD BECAUSE THEY ARE WEARING INCORRECTLY. THIS CAR IS A TOTAL PIECE OF GARBAGE. EVERY TIME I TURN AROUND IT NEEDS ANOTHER REPAIR. THE COST OF THE REPAIRS IS ALMOST AS MUCH AS I HAVE PAID ON THE VEHICLE SO FAR. *TR
CHANGED BATTERY IN 2002 BUICK RENDEZVOUS. NOW CLUSTER IS BROKE. ODOMETER DISPLAYS ERROR (NO MILEAGE). COST TO REPAIR IS >$800. CHANGING BATTERY SHOULD NOT RESULT IN THIS REPAIR. NEED REPAIRED TO GET PLATES AND INSURANCE. *TR
MY HUSBAND HAD DRIVEN THE VEHICLE ABOUT 2 MILES WHEN ALL OF A SUDDEN IT BEGAN OVERHEATING AND A WARNING LIGHT CAME ON. HE RETURNED HOME AND THE FOLLOWING DAY WE TOOK IT TO A SHOP. THE MECHANIC CHECKED EVERYTHING. COULD NOT FIND THE SOURCE. WE FINALLY HAD TO HAVE IT TOWED TO A GM DEALER. THEY SAY THAT THE HEAD GASKET IS BLOWN. HOWEVER, THEY SAY THAT WE SHOULD BUY A NEW ENGINE AT A COST OF $5131.00, BECAUSE ACCORDING TO THEM WITH THE HOLLOW CAM IT WILL ONLY BE A MATTER A TIME BEFORE THE HEAD BLOWS AGAIN. I RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I WAS NOT NOTIFIED OF THE DEXCOOL LAWSUIT AND HAVE RECEIVED NO DEFINITE HELP FROM BUICK CUSTOMER ASSISTANT. ADDITIONALLY, 3 OF 4 WINDOW MOTORS HAVE GONE OUT. THROUGH MY RESEARCH I FIND THIS TOO IS A COMMON PROBLEM. WHEN THE 2 SECOND MOTOR WENT OUT, I HAD A LOCAL WINDOW REPAIR MAN LOCK THE WINDOW SO THAT IT WOULD NO LONGER DROP DOWN, BECAUSE I COULD NOT AFFORD THE REPAIR. I HAVE HAD REPEATED BRAKE/ROTOR/TIRE WORK, SO CALLED "SPARK PLUG MISFIRES" AND EXPENSIVE ELECTRICAL REPAIRS. I CONSISTENTLY SERVICE AND PERFORM ROUTINE MAINTENANCE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS LESS THAN 91,000 MILES ON IT, BUT IS COMPLETELY INOPERABLE. *TR
AFTER BUYING THE CAR FROM A GM DEALER IN JULY 2004 ONE YEAR LATER THE AC SYSTEM LEAKED AND BLOWOUT THE WHOLE ELECTRICAL BOARD OF AC WHICH HAD TO BE REPLACED AND NEVER WORKED PROPERLY. THEN IN JUNE OF 2008 THE THERMOSTAT NEEDED TO BE REPLACE. THEN IN AUGUST OF 2008 A RADIATOR HOSE NEEDED TO BE REPLACED. THEN IN SEPTEMBER OF 2008 THE INTAKE MANIFOLD AND GASKETS HAD TO BE REPLACED. IN NOVEMBER 2008 THE RENDEZVOUS IS CONTINUING TO OVERHEAT. THE CAR HAS BEEN CHECKED AND THE COOLANT PRESSURE CAP REPLACED BUT STILL THE CAR CONTINUES TO OVERHEAT THE MINUTE YOU START TO DRIVE IT. I HAVE HAD SEVERAL MECHANICS CHECK AND THEY CAN NOT FIND ANYTHING WRONG. IN DECEMBER OF 2008 THE RENDEZVOUS CONTINUES TO OVERHEAT. IT IS JANUARY 1, 2009 AND I AM TAKING IT INTO THE SHOP AGAIN. I HAVE READ THAT THE A/C SYSTEM ON THE 2002 RENDEZVOUS IS A MAJOR ISSUE WHICH GM IS AWARE OF BUT CONTINUES TO IGNORE DUE TO THE FACT THAT THE CAR IS NO LONGER UNDER WARRANTY. I BELIEVE THAT THEY SHOULD BE RESPONSIBLE FOR THIS. AND IF THEY DO NOT WANT TO TAKE THE RESPONSIBILITY ON THEIR OWN THEN SOMEONE SHOULD MAKE THEM ACCOUNTABLE. *TR
I OWN A 2002 RENDEZVOUS THAT HAS INTAKE MANIFOLD / HEAD GASKET ISSUE. I HAVE CONDENSATION UNDER THE OIL CAP AND HAVE BEEN TOLD THAT THIS PROBLEM WAS PART OF A CLASS ACTION LAWSUIT AS THE RESULT OF DEXCOOL ANTIFREEZE DETERIORATING THE INTAKE MANIFOLD AND THUS DAMAGING THE HEAD GASKET. IT IS NOW WAY PAST THE CLASS ACTION FILING DEADLINE AND AM LEFT TO PAY FOR THE REPAIRS MYSELF. GM SERVICE DEPARTMENTS HAVE ACKNOWLEDGED THAT THIS IS A PROBLEM WITH THE 3.4L ENGINES YET IS NOT OWNING UP TO THEIR RESPONSIBILITY BY REMEDYING THE DEFECT. BUILD A FAULTY PRODUCT AND GET OFF SCOTT FREE. THE ONLY TIME IT SEEMS THE AUTO COMPANIES TAKE RESPONSIBILITY IS WHEN SOMEONE IS SERIOUSLY INJURED OR DIES. SAD TO SAY THE LEAST. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE REAR KNUCKLE BOLTS CAN BECOME LOOSE AND CAUSE THE WHEELS TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THEY STATED THAT THE VEHICLE WAS DANGEROUS TO DRIVE IN THAT CONDITION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 91,000.
I'VE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN JUNE 2005. FIRST IT WAS THE FUEL PUMP/SENDER,THEN CAME THE BRAKES AND TRACTION SYSTEM FAILURE. I'VE MANY CLOSE CALLS, AND HAD TAKEN THE CAR TO A CERTIFIED GM MECHANIC 5-7 TIMES, TO NO AVAIL. I'M STILL DEALING WITH THE BRAKES AND TRACTION SYSTEM FAILURE TIL THIS DAY. I WILL BE GETTING RID OF THIS AS SOON AS I CAN GET IT GOOD ENOUGH TO SALE...I WILL NEVER BUY ANOTHER BUICK AS LONG AS I LIVE. THIS WAS ONE OF THE BIGGEST MISTAKES I'VE MADE. I'VE CALLED THE CUSTOMER SERVICE CENTER IN THE STATES AND THIS IS WHAT THEY HAVE SAID TO ME "SINCE YOU'RE OVERSEAS, THERE'S NOTHING WE CAN DO ABOUT IT, SIR". I'VE SERVED MY COUNTRY AND SM STILL DOING MY PART AS A CIVILIAN. AND I CAN'T GET ANY GOOD SERVICE. WOW!! *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE FIRST FAILURE OCCURRED IN THE SUMMER OF 2006. THE VEHICLE OVERHEATED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR SHOP AND THEY STATED THAT THE GASKET FAILED. THE GASKET WAS REPLACED. THE SECOND FAILURE OCCURRED ON NOVEMBER 3, 2008. THE CONTACT NOTICED THAT THE HEATER WAS NOT WORKING AND SHE ADDED SOME COOLANT. AFTER A FEW MINUTES, THE VEHICLE BEGAN TO OVERHEAT. SHE PULLED INTO A PARKING LOT AND THE VEHICLE SHUT OFF. FLUID WAS LEAKING FROM THE REAR OF THE VEHICLE AND IT WAS TOWED TO A REPAIR SHOP. THE DIAGNOSIS INDICATED THAT THE GASKET FAILED AND THE INTAKE MANIFOLD WAS DETERIORATING. THE REPAIR SHOP WILL REPLACE THE GASKET AND THE INTAKE MANIFOLD AT THE COST OF $600. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 143,000.
THE REAR HATCH DOOR UNLOCKS BY ITSELF FROM THE BODY COMPUTER PROBLEM WHEN YOU FIRST START THE CAR ALSO OTHER THINGS THAT ARE CONTROLLED BY THIS UNIT WORK OR DON'T WORK INCLUDING AIR BAGS SYS OUTSIDE TEMP AIR COND. COOLING FANS AMONG OTHERS. IF YOU SHUT THE CAR OFF AND TURN IT ON IT GOES AWAY UNTIL YOU SHUT THE CAR OFF. *TR
I BOUGHT A BUICK RENDEZVOUS IN JULY OF THIS YEAR. THE CAR HAD 90 K MILES ON IT. IMMEDIATELY AFTER I BOUGHT IT,THE BRAKES WOULD PUSH BACK WHENEVER I TRIED TO STOP. I TOOK IT BACK TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY COULDN'T DIAGNOSE IT SINCE IT DIDN'T OCCUR WHEN THEY HAD THE CAR. I HAVE BEEN SO CLOSE TO GETTING IN ACCIDENTS, SIMPLY BECAUSE MY CAR WONT STOP. I THINK SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS. *TR
HAD TO REPLACE THE INTAKE MANIFOLD GASKET DUE TO DEXCOOL ANTIFREEZE ISSUES ON THE 3.4 L V-6 OF MY 2002 BUICK RENDEZVOUS. I SAW WHERE THERE HAD BEEN A CLASS ACTION SUIT FILED BUT I NEVER RECEIVED NOTIFICATION FROM GM OR THE DEALER WHERE I BOUGHT THE CAR. ACCORDING TO THE CLASS ACTION WEB-SITE, THE DATE FOR FILING A CLAIM HAS EXPIRED. I HAVE HAD THE INTAKE MANIFOLD GASKET REPLACED AT A COST OF $747. ACCORDING TO SEVERAL INTERNET SITES, THIS WAS A PROBLEM THAT GM WAS AWARE OF BUT NEVER NOTIFIED THEIR CUSTOMERS. THE MECHANIC TOLD ME (SUBSTANTIATED BY THE INTERNET SITES) THAT DEXCOOL DESTROYED THE INTAKE MANIFOLD GASKETS AND THIS PROBLEM COULD HAPPEN AGAIN. I PLAN TO CONTACT GM DIRECTLY, BUT WANTED TO FILE THIS COMPLAINT FIRST. *TR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT NOTICED THAT THE POWER LOCKS WERE INOPERATIVE, WHICH PREVENTED HIM FROM EXITING AND LOCKING THE DOORS. SECONDLY, HE NOTICED THAT THE INSTRUMENT PANEL GAUGES DISPLAYED INACCURATE READINGS. THIRDLY, HE NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND TWO MODULES IN THE ELECTRICAL SYSTEM. ONE WEEK AFTER THE REPAIR, THE FAILURE RESURFACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
WE FILLED THE GAS TANK UP AND PARKED IT IN THE HOUSE GARAGE, THAT NIGHT THE HOUSE FILLED WITH THE SMELL OF GAS, LEAKED ON THE FLOOR .THANKFULLY THE GAS WATER HEATED IS OFF THE FLOOR OR ALOT MORE THAN GAS WOULD HAVE BEEN LOST.. I HAVE NOT BEEN ABLE TO AFFORD TO HAVE IT FIXED AT THIS TIME SO IT IS PARKED OUTSIDE AND ONLY SMALL AMOUNTS OF GAS IS PUT IN AT A TIME. *TR
MY 2002 BUICK RENDEZVOUS WITH 79,300 MILES ON IT BLEW A HEAD GASKET. THERE WAS NO WARNING ON VEHICLE OVERHEATING. ALL OF A SUDDEN TEMP GAUGE WAS IN THE RED ZONE AND A WARNING LIGHT AND SOUND CAME. I IMMEDIATELY PULLED OVER AND TURNED OFF THE ENGINE TO CHECK THE MANUAL. THE MANUAL SAID THE VEHICLE NEEDED TO BE SERVICED IMMEDIATELY. I WAS ONE MILE FROM THE DEALERSHIP AND DROVE STRAIGHT THERE. THEY SAID THE VEHICLE HAD A BLOWN HEAD GASKET. REPAIRS NORMALLY APPROX $1,800. DEALER DID IT FOR $950 BECAUSE MY SON-IN-LAW WORKS THERE. I WAS TOLD THIS IS A COMMON PROBLEM WITH THE RENDEZVOUS AND MY INVESTIGATION REVEALS THE SAME. A WELL MAINTAINED VEHICLE SHOULD NOT HAVE A BLOWN HEAD GASKET AT 79,300 WITH NO WARNING OF THE VEHICLE OVERHEATING. CONTACTED BUICK CUSTOMER SERVICE AND WAS TOLD THERE WAS NOTHING THEY WOULD DO AS VEHICLE WAS OUTSIDE OF WARRANTY. *TR
I HAVE A 2002 BUICK RENV. AND I BOUGHT IT FROM A USED CAR DEALER IN ALBANY NY, I HAVE HAD TO RETURN THE CAR 2 TIMES FOR DIFFERENT PROBLEMS, ONCE WAS THE CHECK ENGINE LIGHT AND IT CAME ON 3 HOURS AFTER I BOUGHT THE CAR, THEY TOLD ME THAT THEY ALREADY TOOK CARE OF IT BUT THEY DID NOT, SO THEY DID FIX THAT, THERE WERE A FEW OTHER PROBLEM THEY FIXED, BUT THE BIG PROBLEM CAME THE OTHER DAY WHEN IT WAS RAINING I CAME OUT TO FIND A LEAKY SUNROOF, SO I TOOK IT TO BE SEALED AND COME TO FIND OUT THE WHOLE ROOF OF THE CAR IS RUSTY, IT NEEDS ALMOST 2,000 DOLLARS WORTH OF WORK, AND THE PEOPLE THAT I TOOK THE CAR TO TRY TO FIX IT TOLD ME THAT THE CAR SHOULD HAVE NEVER BEEN SOLD TO ME, AND TO RETURN THE CAR TO THE DEALER, THIS ROOF COULD CAVE IN, IT IS IN THAT BAD OF SHAPE, THAT IS WHAT I AM TOLD, WHILE THE REPAIR SHOP WAS TRYING TO SEAL IN WHAT THEY COULD, WHILE THIS WAS BEING DONE THE CORNER OF THE ROOF BY THE SUNROOF JUST CAME OFF NOW THERE IS A HOLE IN THE ROOF, HE TOLD ME THAT THE ROOF COULD JUST CRACK ANY TIME, WELL I AM STUCK AND I TRIED TO RETURN THE CAR AND THE DEALER WILL NOT TAKE THE CAR BACK, OR REPAIR IT, I DON'T KNOW WHAT TO DO, SO I AM HOPING SOMEONE CAN HELP ME HERE. *TR
FUEL TANK LEAKAGE FROM FRACTURE OF THE FUEL TANK INLET. *TR
I OWN A 2002 BUICK RENDEZVOUS, IT IS THE WORST CAR I EVER BOUGHT, TRANSMISSION BROKE, ABS IS DAMAGED, COOLING SYSTEM HAS BEEN REPAIRED SEVERAL TIMES DASHBOARD LIGHTS ARE OUT OF CONTROL, CONDENSER IS CRACKED. *TR
POWER WINDOW CLIPS BREAK OR CRACK THEN WINDOW FALLS DOWN AND WON'T WORK. I HAVE COMPLAINED REPEATEDLY ABOUT THE GREASE STRIPES ON WINDOWS AND HAVE BEEN TOLD THE PROBLEM IS UNIVERSAL WITH ALL RENDEZVOUS. NOT COVERED ON WARRANTY OR EXTENDED WARRANTY. *TR
2002 BUICK RENDEZVOUS. DEALERSHIP HAS INFORMED ME THAT BCM NEEDS REPLACEMENT. INTERNET SEARCHES SHOW ME THAT THIS HAS BEEN A PROBLEM FOR MANY OWNERS. THIS IS A VERY SERIOUS PROBLEM & I AM JUST RELIEVED THAT MY FAMILY DID NOT SUFFER ANY SERIOUS PHYSICAL HARM FROM THE INCIDENT. CAR PACKED TO BRING SON BACK TO COLLEGE. ALL OF A SUDDEN, WHILE TRAVELING AT HIGHWAY SPEED, ALL ELECTRICAL CONTROLS SEEMED TO STOP. RADIO CUT OUT, ALL WINDOWS BECAME INOPERABLE, AIR CONDITIONING STOPPED, BACK HATCH INOPERABLE. CONTROL PANEL GAVE SECURITY ALERT AND LOCKED MESSAGE ACROSS RADIO DISPLAY. BIGGEST PROBLEM WAS FACT THAT WE WERE TRAVELING AT HIGH SPEED ON INTERSTATE ON A VERY HOT DAY. NO OPERABLE WINDOWS AND NO A.C. HAD TO EXIT OVER TO SHOULDER. TOOK SHORT SPURTS OF STOPPING CAR TO MANUALLY OPEN DOORS FOR AIR, UNTIL WE COULD RETURN TO OUR HOUSE. IN THE TWO WEEKS PROCEEDING THIS INCIDENT, WE HAD SOME SORT OF COIL REPLACED IN OUR STEERING COLUMN, AND THE CAR'S BATTERY REPLACED (ALREADY HAD REPLACED LAST YEAR). CAR ONLY HAS 77,000 MILES ON IT. ALSO WERE A VICTIM OF THE RENDEZVOUS' CRACKED A/C CONDENSER ABOUT 2 YRS AGO. THIS CAR SEEMS TO HAVE SOME MAJOR PROBLEMS AND THERE ARE TSBS ON THIS STUFF, BUT NO RECALLS. THIS LATEST PROBLEM WITH THE BCM WAS VERY SCARY AND DANGEROUS! EVEN THOUGH GETTING REPLACED AT NEARLY $1,000 TO ME, I AM AFRAID OF DRIVING THIS CAR ON THE HIGHWAY. IT WAS LIKE THE CAR WAS POSSESSED. *TR
SMELLED GAS IN GARAGE AND MOVED OUR BUICK RENDEZVOUS AND FOUND GAS ON THE FLOOR UNDER THE GAS TANK AND SAW GAS DRIPPING FROM THE GAS TANK. I TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP. IT WAS DETERMINED AFTER INSPECTION THE GAS TANK HAS FRACTURE AND ALLOWED GAS LEAK. THE REPAIR SHOP LOCATED THE RECALL FROM GM. BUICK ADVISED THE REPAIR SHOP AND MYSELF THE TANK WAS NOT PART OF THE RECALL AND WOULD NOT BE COVERED BY BUICK. I HAD THE REPAIR SHOP REPLACED THE FUEL TANK AT MY COST. FAILURE TO MAKE THE REPAIR COULD HAVE CAUSE A FIRE. EVEN THOUGH THE VIN NUMBER WASN'T PART OF THE RECALL IT SHOULD HAVE BEEN COVERED BY BUICK BECAUSE THE DEFECT WAS CONSISTENT WITH THE DEFECTIVE FUEL TANKS OF THE RECALL. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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