WHILE DRIVING AND TURNING TO THE LEFT STEERING COLUMN FAILED. THE VEHICLE WOULD TURN ONLY TO THE RIGHT. DEALER REPLACED THE RACK AND PINION SHAFT GEAR AT CONSUMER'S EXPENSE. *AK
1998 Buick Regal complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
I BOUGHT A 1998 BUICK REGAL USED FORM GLENN BUIGE IN LANSING MI. WITH-IN FOUR MONTHS OF OWNING THIS CAR THE TRANSMISSION STARTED GOING OUT. IT WAS SHIFTING HARD BETWEEN THE 1 AND THE 2 GEAR THEN IT STARTED NOT TO SHIFT AT ALL IF THE CAR WASN'T WARMED UP FOR FIFTEEN MIN. TOOK IT BACK TO THE DEALER AND THEY CLAIMED THAT SINCE THERE WERE NO LIGHTS COMING ON AND IT TESTED ALL RIGHT THERE WAS NO PROBLEM BUT THEY COULD PUT IN A REBUILT TRANSMISSION FOR 2,000. SOMEHOW THIS DID NOT MAKE SENSE. AFTER READING UP AND STUDIES THAT I HAVE DONE THIS IS A ON GOING PROBLEM THAT GM TRANSMISSIONS HAVE AND THE COMPANY REFUSES TO STAND BEHIND THEIR PRODUCT AS WELL AS ALL OF THE COMPLAINS ABOUT THEIR TRANSMISSION. *JB
CONSUMER TOOK VEHICLE INTO THE DEALERSHIP TO BE INSPECTED, AND MECHANIC DETERMINED THAT B.F.GOODRICH TIRES STARTED TO DRY ROT. *AK
WHILE DRIVING 35 MPH THE STEERING WHEEL BECAME VERY LOOSE. THE DEALER HAS BEEN CONTACTED. *NM
FAILURE OF DRIVER'S SIDE REAR BRAKE LIGHT TO ACTIVATE WHEN BRAKE PEDAL IS DEPRESSED. PASSENGER SIDE AND HIGH MOUNT LIGHT WORK FINE. LEFT TURN SIGNAL (WHICH IS THE SAME WIRE AS THE BRAKE) ALSO WORKS. AFTER BEING TICKETED FOR EQUIPMENT FAILURE, HAD DIAGNOSED AND FOUND THAT THE PROBLEM WAS IN THE MULTI FUNCTION SWITCH IN THE STEERING COLUMN. THIS SWITCH CONTROLS TURN SIGNALS, WIPERS, CRUISE CONTROL, ETC. SINCE THIS OCCURED I HAVE NOTICED OTHER GENERAL MOTORS VEHICLES WITH THE SAME OR SIMILAR PROBLEM. THIS IS A SAFETY HAZARD AND I WONDER IF ANY INVESTIGATIONS HAVE BEEN DONE ON THIS PROBLEM?
I HAVE A 1998 BUICK REGAL. IN DECEMBER THE POWER STEERING WENT OUT, I WAS ABLE TO TURN TO THE RIGHT AND WITH GREAT DIFFICULTY, ABLE TO TURN TO THE LEFT. THE AUTOMOBILE HAS ONLY 14343 MILES ON IT AND THE VIN NO. IS [XXX]. *AK I WOULD LIKE TO REPORT THIS BECAUSE IF MY WIFE WAS DRIVING I FEEL THERE WOULD HAVE BEEN A SERIOUS PROBLEM SHE BEING NOT AS STRONG AM ME. I REPORTED THIS TO BUICK AND THEY TOLD ME THERE WAS A RECALL BUT MY VIN NO. WAS NOT INCLUDED. I FEEL THAT ALL 1998 BUICKS SHOULD BE RECALLED AND CHECKED. THANK YOU. UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I CALLED MY DEALERSHIP (MCCADDON BUICK-BOULDER, CO) ON 2-6-04 REGARDING THE RECALL ON 1998 BUICK REGALS WITH A STEERING PROBLEM. MY CAR HAS THE SAME PROBLEMS THAT FORCED BUICKS RECALL. IN FACT, I TOOK IT TO THE DEALERSHIP ON MAY 21, 2003 FOR THIS SAME PROBLEM. THEY TOLD ME IT WOULD COST $1200.00 TO FIX MY CAR. THEY SAID THE PROBLEM SHOULD NOT GET ANY WORSE SO I HAVE PUT UP WITH THE HARD STEERING (TO THE LEFT) SINCE. THE DEALERSHIP SAID MY AUTO WAS NOT UNDER THE RECALL. I WOULD LIKE TO KNOW WHY.*AK
WHILE DRIVING AND MAKING LEFT TURNS IT WAS DIFFICULT TO STEER, AND THE STEERING BECAME STIFF. DEALER DETERMINED A STEERING PROBLEM, BUT THERE WAS NO RECALL. *AK
WHILE TRAVELING AT 20 MPH CONSUMER'S VEHICLE WAS HIT HEAD ON BY ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK
THIS VEHICLE APPEARS TO HAVE A SERIOUS ELECTRICAL PROBLEM. THE PROBLEM STARTED WITH THE LEFT BLINKER GOING REALLY FAST WHEN DEPRESSED (AS IF GOING OUT). THEN EVERY TIME YOU DEPRESS THE LEFT BLINKER THE ELECTRICAL ON THE DASH GOES OFF AND BLINKS. THE ENGINE SHUTS OFF AND THE STEERING WHEEL LOCKS UP WHILE DRIVING. LUCKILY EVERYTIME IT HAS HAPPENED WE HAVE NOT BEEN IN AN ACCIDENT, BUT THIS COULD SERIOUSLY PUT SOMEONE IN DANGER. I DON'T KNOW IF IT IS RELATED BUT THE ELECTRICAL ON THE THERMOSTAT CONTROL DASHBOARD HAS GONE OUT AS WELL AS SOME OF THE ELECTRICAL ON THE WINDOWS. *AK
WHILE DRIVING AT 35 MPH AND MAKING LEFT TURNS THE STEERING WHEEL BECAME STIFF AND WAS DIFFICULT TO TURN. THE VEHICLE AL;SO PULLED TO THE RIGHT. THE DEALER WAS NOTIFIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
INQUIRY WHETHER OR NOT INVESTIGATION AND ENGINEERING ANALYSIS LED TO A RECALL.*MR CONSUMER LETTER WAS SENT BY DOMINICK GRAZIANO IN REFERENCE TO THE PREVIOUS COMPLAINT # 10042719 CONCERNING A 1998 BUICK REGAL STEERING DEFECT. CONSUMER WANTS TO KNOW IF INVESTIGATIONS AND ENGINEERING ANALYSIS HAVE LED TO A RECALL.*MR
INTERMITTENTLY WHEN TURNING TO THE LEFT AT LOW SPEEDS, VEHICLE WOULD TURN TO THE RIGHT ON ITS OWN. *PH WHEN THE CONSUMER CONTACTED THE DEALER ABOUT THE PROBLEMS WITH THE VEHICLE, THEY ADVISED THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE. * CB
DEFECT WHICH CAUSED THE WHEELS TO TURN TO THE RIGHT WHEN MAKING A LEFT TURN. *PH THE VEHICLE WAS INTERMITTENT WHEN TURNING LEFT AT LOW SPEEDS. THE CONSUMER'S WIFE CRASHED INTO A PARKED VEHICLE. THE PROBLEM RECURRED. THE RACK AND PINION STEERING GEAR ASSEMBLY WAS REPLACED. RECALL#03V527000 *SC *JB
FAILURE IN STEERING SYSTEM. *PH THE CONSUMER STATED HE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT, BECAUSE THE POWER STEERING SYSTEM WAS INOPERABLE, HOWEVER HE WAS ABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE CONSUMER WAS TOLD THAT A BEARING IN THE RACK AND PINION HAD FAILED. *JB *NM
HEAD LIGHTS TURN OFF WHEN BLOWER FAN IS TURNED ON. BLOWER FOR AC/HEATER TURNS OFF, OCCASIONALLY WILL WORK WHEN TURNED TO HIGH. REAR DEFROSTER WON'T WORK WHEN BLOWER FAN IS ON. MONOCROMATIC REAR VEIW MIRROR ADJUSTMENT WON'T WORK WHEN BLOWER IS ON. LEFT REAR TURN SIGNAL NOT WORKING, BULB IS OK.
C/S STEERING COLUMN STICKING WHEN TURNING. FOUND RACK AND PINION GEAR BINDING CAUSING VEHICLE NOT TO TURN LEFT. REPLACED RACK AND PINION WITH SHOR GEAR AND RESET TOE IN TO CORRECT CONCERN. TEST DROVE TO VERIFY.
HAVE 1998 BUICK REGAL WITH SYMPTOMS IDENTICAL TO RECENT SAFETY RECALL 03V527000 FOR STEERING DEFECT. HOWEVER, SINCE CAR WAS BUILT IN FEB 1998 IT APPEARS TO BE OUT OF THE RANGE OF THE GM RECALL (ENDS FOR CARS BUILT PRIOR 10/97). SUGGEST RECALL BE EXTENDED TO RECALL CARS WITH SAME SYMPTOMS THAT WERE BUILT IN MONTHS SURROUNDING TIME FRAME SINCE GM PARTS TRACKING NOT THAT EXACT. *LA
I JUST PURCHASED THE CAR USED EXACTLY A LITTLE OVER A YEAR AGO. THE BRAKE LIGHT ON THE DASH BOARD CAME ON FOR A COUPLE SECONDS AND WENT OFF. THEN NEXT DAY AFTER THE BRAKE LIGHT SITUATION THE CHECK ENGINE AND ENTIRE DASHBOARD CAME ON WHILE DRIVING IN A RESIDENTIAL AREA. AND CAUSED THE CAR TO STALL. WHICH THANKFULLY I WAS ABLE TO PULL OVER AND DID NOT CAUSE AN ACCIDENT. THE VEHICLE DID START BACK UP. AND I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE THEY COULD NOT FIND ANYTHING ON THE CODES FOR THE BRAKE OR ENGINE PROBLEM ( WHICH I HAD TO PAY $112) . I SAID THERE HAS TO BE A REASON EVEN THOUGH THE CODES AREN'T SHOWING. SO THEY LOOKED AT THE FUEL PUMP SYSTEM, FLUIDS, AND CHECKED MY BRAKE PADS. AND STILL FOUND NO PROBLEMS. THEY COULD NOT OFFER ANY OTHER SOLUTION. SO THE NEXT DAY I DROVE THE CAR IN THE SAME AREA AND THE CAR ONCE AGAIN STALLED AND GOOD THING I DIDN'T CAUSE AN ACCIDENT WAS ABLE TO PULL OVER. SO THE PROBLEM STILL REMAINS. I SEE MANY COMPLAINTS REGARDING THIS STALLING SITUATION I DO BELIEVE THIS SHOULD BE A DEFECT FOR INVESTIGATION IN ORDER TO RECALL. AS IT IT CAN CAUSE SERIOUS POTENTIAL ACCIDENTS.*AK
CLUNK NOISE OCCURS WHEN TURNING RIGHT OR LEFT AND WHILE GOING IN REVERSED. ESPECIALLY NOTICED AFTER CAR PARKED FOR A PERIOD OF TIME. TOOK TO DEALERSHIP AND WAS ADVISED IT IS A COMMON NOISE AND NOTING TO REPAIR. BUT DEALER NOTICED THE STABILIZER LINKS WERE CRACKED. AND WAS REPLACED.*AK
WHILE DRIVING AND APPLYING THE TURN SIGNAL THE ENGINE FAILED WITHOUT WARNING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
THE VEHICLE EXPERIENCES INTERMITTENT NOISE COMING FROM FRONT END WHEN VEHICLE IS BACKING UP. *LA THE CONSUMER STATED THAT THE NOISE APPEARED TO BE COMING FROM THE ABS. DURING A TEST DRIVE THE TECHNICIAN ALSO HEARD THE NOISE BUT WAS UNABLE TO IDENTIFY THE PROBLEM. THE DEALER CONTACTED THE REGIONAL SERVICE TECHNICIAN WHO INDICATED THAT THE ABS NOISE WAS NORMAL. *NM
PROBLEMS WITH POWER STEERING MECHANISM. *MR THERE WAS A CLUNKING SOUND IN THE STEERING MECHANISM. MECHANICS BELIEVED THAT THIS WAS ASSOCIATED WITH THE RACK AND PINION. THE STEERING STARTED TO HAVE DIFFICULTY IN MOVEMENT AS WELL AS ALMOST LOCKING WHEN SLOWING OR TURNING. *SCC *JB
CONSUMER NOTICED WHILE TRAVELING AND MAKING A LEFT HAND TURN THAT POWER STEERING LOCKED UP. *AK VEHICLE ROLLED AFTER A STOP AND POWER STEERING LOCKED UP FROM THEN ON. HARD STEERING AND CLUNKING NOISE ON LEFT TURNS. *PH
THE AIR CONDITIONER BLOWER AND THE HEADLIGHTS DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH, THE AIR CONDITIONER BLOWER SWITCH AND THE RESISTOR. *AK WHILE TRAVELING ON THE HIGHWAY AT 45 MPH WITH THE BLOWER ON AT A LOW SPEED, WITHOUT WARNING IT WOULD SHUT OFF ALONG WITH THE HEADLIGHTS. THIS PROBLEM REPEATED. THE CONSUMERS DAUGHTER HAD THE SAME VEHICLE AND EXPERIENCED THE SAME PROBLEM. GM STATED THAT THERE WERE NO OTHER INSTANCES REPORTED. *SCC THE CIRCUIT BOARD FOR THE BLOWER RESISTOR BURNED UP, WHICH CAUSED OTHER COMPONETS TO FAIL. *JB
WHILE PULLING INTO A PARKING SPACE, THE STEERING WHEEL DID NOT TURN LEFT. *AK THE VEHICLE GAVE NO INDICATION THAT ANYTHING WAS WRONG IT HAD GONE OUT AT ONCE. THE RACK AND PINION WAS REPAIRED. THE CONSUMER REQUESTED ASSISTANCE FOR THE REPAIRS. *SCC *JB
STEERING WHEEL HAS GOTTEN HARDER AND HARDER TO TURN OVER A 8 HOUR PERIOD OF TIME. STEERING WHEEL FINALLY LOCKED UP, AND VEHICLE HAD TO BE TOWED TO DEALER. HE REPLACED A STEERING MECHANISM. *AK CONSUMER NOTED THE REPAIR WAS PERFORMED THE DEALER WHO SOLD THE VEHICLE TO THE CONSUMER. *PH
PROBLEMS WITH RACK AND PINION CAUSED THE STEERING ON VEHICLE TO BECOME HARD WHILE TURNING.*MR *TS *JB
WHILE DRIVING 30 MPH THE CONSUMER NOTICED THAT THE STEERING WHEEL COULD NOT BE TURNED TO THE LEFT. VEHICLE WAS ABLE TO MAKE RIGHT TURNS. IT WAS LATER DETERMINED THAT THE RACK AND PINION FAILED. THE DEALER TECHNICIAN INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLE. *AK *NLM
MY WIFE WAS DRIVING THIS CAR. WHEN SHE WAS MAKING A LEFT TURN THE STEERING LOCKED OR APPEAR TO LOSE POWER. SHE THOUGHT THE CAR SHUT OFF, SO SHE STEPPED ON THE ACCELEATOR AND THE CAR WENT INTO A MIS-DIRECTED DIRECTION. SHE WAS ABLE TO RECOVER BY TRYING TO TURN THE STEERING WHEEL BACK AND FORTH
MY STEERING WENT OUT WHILE TRYING TO PARK MY CAR, MY CAR HAS 70000 MILE AND IS WELL MAINTAINED.IF THIS WOULD HAVE HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY I PROBABLY WOULD BE DEAD NOW. IT WAS A EXPENSIVE REPAIR,AND IN MY OPINION THIS SHOULD HAVE BEEN A RECALL. I HAVE A 1998 BUICK REGAL.
WHEN REVERSING AND TURNING, FRONT LEFT TIRE FEELS LIKE IT'S NOT TURNING AND DRAGGING.
WHILE DRIVING RACK AND PINION STEERING LOCKED WITHOUT WARNING.*AK
TURN SIGNAL COMES ON AND OFF INTERMITTENTLY WHEN APPLIED. CAUSE OF PROBLEM UNDETERMINED AT THIS TIME. *AK
CONSUMER STATES WHEN APPLYING BRAKES VEHICLE STARTS TO SHUTTER WHEN MAKING TURNS.*AK
I PURCHASED VEHICLE NEW AROUND DECEMBER 23, 1997. THE VEHICLE HAD APPROXIMATELY 500 MILES ON IT. I NOTICED THAT WHEN APPLYING BRAKES THE WAS A VIBRATION (FELT LIKE A PULSE) IN THE VEHICLE AND COULD SLIGHTLY FEEL THE VIBRATION IN THE STEERING WHEEL. OWNERS MANUAL ADVISED ONE MAY FEEL THE ABS RELEASE AND REENGAGE WHILE APPLYING BRAKES. VEHICLE WAS ONLY DRIVER ABOUT 6000 MILES A YEAR. AT ABOUT 8000 MILES THE VIBRATION BECAME SO SEVERE I HAD TO TAKE VEHICLE TO THE DEALERSHIP WHO ADVISED THAT BRAKES WHERE NOT COVERED UNDER WARRENTY BUT THEY WOULD TURN THE ROTORS FOR FREE. AT ABOUT 15000 MILES (AND NOW OUT OF WARRENTY ALTOGETHER DUE TO PAST 3 YEARS OLDS) HAD TO HAVE ROTORS TURNED AGAIN. WITHIN A FEW THOUSAND MILES HAD TO HAVE NEW ROTORS AND BRAKES. WITHIN A FEW HUNDRED MILES OF NEW ROTORS AND BRAKES THE PROBLEM CAME BACK AND IS SEVERE BUT I CANNOT AFFORD TO KEEP REPLACING ROTORS EVERY FEW HUNDRED MILES. THE BRAKE PADS ALWAYS APPEAR TO WEAR NORMAL BUT THE ROTORS ARE ALWAYS WARPING. THE VEHICLE STILL ONLY HAS 42000 MILES AND IS OVER 5 YEARS OLDS. THE VEHICLE FEELS UNSAFE TO DRIVE. I FEEL THIS PROBLEM WAS POSSIBLY KNOWN TO GM PRIOR TO MY PURCHASE AND THAT GM STILL REFUSES TO RECALL THE BUICK REGALS WITH THIS PROBLEM. *AK
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED.*AK
THE CONSUMER HEARD A LOUD SOUND IN WHICH THE ENGINE HAD CAUGHT FIRE. *MR *SCC
THE PASSENGER SIDE SEAT (WITHOUT THE HEAT SWITCH BEING TURNED ON) GOT SO HOT IT MELTED A PLASTIC BAG ON THE SEAT AND GOT THE BOTTOM OF THE SEAT SO HOT IT MELTED THE FOAM UNDER THE LEATHER AND CAUSED A BROWN BURN MARK IN THE MIDDLE OF THE GREY LEATHER SEATS. *TT
POWER STEERING RACK. INTERMITTENT LOSS OF POWER ASSIST WHILE TURNING TO THE LEFT. DEALER DIAGNOSED AS BAD POWER STEERING RACK. *NLM
POWER WINDOW REGULATOR FAILED ON LEFT REAR DOOR IN MARCH 2002, AND ON THE DRIVER'S DOOR IN MARCH 2003. BOTH FAILURES WERE OF THE PLASTIC RETAINER FOR THE CABLE END WHICH HOLDS THE WINDOW UP. BOTH WINDOWS DROPPED SEVERAL INCHES. THE REAR WINDOW DROPPED WHILE DRIVING, CAUSING DRIVER DISTRACTION. IN BOTH CASES THE WINDOW COULD NOT BE RAISED WITHOUT REMOVING THE DOOR UPHOLSTERY PANEL. THE ONLY REPAIR IS TO REPLACE THE ENTIRE WINDOW REGULATOR ASSEMBLY. LIST PRICE FOR THE DRIVER'S DOOR PARTS ONLY WAS $352. *JB
HEADLIGHTS TURNED OFF DURING OPERATION AT NIGHT WHILE DRIVING. LISTED BELOW IS THE TEXT OF MY NOTE TO THE DEALER MORE FULLY DESCRIBING THE PROBLEM. YOU MAY RECALL AFTER REVIEW OF YOUR SERVICE RECORDS THAT I BROUGHT THIS VEHICLE TO YOU DECEMBER 3, 2002 FOR A FAULTY BLOWER MOTOR. AFTER DIAGNOSIS YOU PHONED AND INDICATED THE PROBLEM WAS A RESISTOR, NOT THE MOTOR AND DURING DIAGNOSIS YOU DISCOVERED WIRES UNDER THE HOOD DAMAGED BY AN ANIMAL WHO HAD BUILT A NEST UNDER THE COWLING. I AUTHORIZED REPAIR OF BOTH THE RESISTOR AND THE WIRING. ON JANUARY 3, 2003 I RETURNED THE VEHICLE TO YOU FOR A SIMILAR PROBLEM, THE BLOWER MOTOR WOULD FAIL INTERMITTENTLY ALONG WITH THE ELECTRONICALLY DIMMED REARVIEW MIRROR AND THE INTERIOR DASH LIGHT WOULD FAIL TO DIM WHEN THE HEADLIGHTS WERE TURNED ON. YOU KEPT THE VEHICLE UNTIL JANUARY 7, 2003 BUT WERE UNABLE TO OBSERVE THE PROBLEM. I HAVE HAD TWO INSTANCES OF THIS BLOWER FAILURE SINCE BUT WAS UNABLE TO GET TO YOU BEFORE THE FAN AND ASSOCIATED PROBLEMS DISAPPEARED. THIS MORNING SHORTLY AFTER 5:00 AM (IN THE DARK) I HEADED TO THE RICHMOND AIRPORT. AS I WAS ABOUT TO PULL ONTO ROUTE 54 FROM OUR DEVELOPMENT I DECIDED TO TURN ON THE BLOWER TO CLEAR MOISTURE FROM THE WINDOWS. WHEN I DID THE HEADLIGHTS EXTINGUISHED. HAD THIS BEEN TWENTY SECONDS LATER I MAY HAVE WRECKED MY VEHICLE AND INJURED OR KILLED MY PASSENGER AND MYSELF. *NLM
THE VEHICLE STALLED WITHOUT WARNING, THE DEALER STATED THE CRACK SENSOR AND THE FUEL SENSOR WERE THE PROBLEM. *JB
WINDSHIELD WIPERS DON'T WORK 1/2 THE TIME. THEY SEEM TO GO OFF TRACK--YOU HAVE TO STOP THE CAR, OPEN THE HOOD AND TIGHTEN THE BASE--THE NUT THAT HOLDS THE WIPER ARM ON WORKS LOOSE. THIS HAS BEEN HAPPENING FOR ABOUT 8 MONTHS. *NLM
ELECTRIC WINDOWS--FRONT PASSENGER CAN ONLY BE USED VIA CONTROLS ON DRIVER'S DOOR AND REAR PASSENGER SIDE WINDOW CAME DOWN AND WILL NOT STAY UP--WE CUT OFF THE POWER TO IT AND IT STILL CREEPS DOWN. IT LACKS ABOUT 2-3" OF BEING SHUT AND HAS TO BE TAPED TO KEEP AIR/WATER OUT. THIS HAPPENED LAST SUMMER. *NLM
SYMTONS AND COMPLAINT IDENTICAL TO NHTSA CAMPANIGN #02V286000
MY CAR'S RADIATOR COOLING LIGHT CAME ON, AND I DISCOVERED THAT THE OVERFLOW TANK WAS EMPTY. SINCE IT WAS ZERO DEGREES OUT, I WAS AFRAID THE ENGINE WOULD FREEZE. MY LOCAL REPAIR SHOP FOUND THE UPPER MANIFOLD LEAKING AND CHARGED ME OVER $900 TO REPLACE IT AND REFILL THE COOLING SYSTEM. I NOW DISCOVER THAT THIS WAS IN TWO PREVIOUS MFG BULLETINS. BUICK REFUSES TO REIMBURSE ME SAYING I HAD TO DRIVE IT TO THEIR DEALER (A DISTANCE AWAY). I FEEL THIS IS UNFAIR. IT IS A DEFECT THAT I DISCOVERED THEY HAVE RECTIFIED IN RECENT MODELS.
CONSUMER IS UNABLE TO MAKE A LEFT TURN. DEALER NOTIFIED.
TREAD DELAMINATED AS VEHICLE WAS ENTERING I-20 WESTBOUND IN BENBROOK, TX. PHOTOS AVAILABLE. DT
NO SUMMARY. DT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Buick Regal → · Every Regal year → · How the figures are calculated →